QI Tools Root Cause Analysis - Iowa Department of Public Health

11.07.2015 • Views

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QI Tools Root Cause Analysis - Iowa Department of Public Health

QI Tools Root Cause Analysis - Iowa Department of Public Health

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Fishbone – Detailing 5 Why’s

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Highest-Level <strong>Cause</strong> – ROOT CAUSEHigher-Level <strong>Cause</strong>First-Level <strong>Cause</strong>Visible ProblemSymptomsFishbone – 5 Why’s Technique

Fishbone – Detailing 5 Why’s

Page 1 and 2: QI ToolsRoot Cause AnalysisShaela M
Page 3 and 4: • Addressing the symptom instead
Page 5 and 6: • Fishbone Diagram• Cause and E
Page 7 and 8: Fishbone Diagram
Page 9 and 10: Fishbone - Problem Statement
Page 11 and 12: Fishbone - Major Causes
Page 13: Fishbone - Sub-Causes
Page 17 and 18: • The 5 Why’s may not lead to a
Page 19 and 20: Root Cause Analysis Rating Form
Page 21 and 22: Root Cause Analysis Rating Form