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Polycom RMX MPMx Upgrade Program - 1 PC Network Inc

Polycom RMX MPMx Upgrade Program - 1 PC Network Inc

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Q3 2011 POLYCOM ® <strong>RMX</strong> ® MPMX UPGRADE PROGRAMQ3 2011 <strong>Polycom</strong> ® <strong>RMX</strong> ® <strong>MPMx</strong> <strong>Upgrade</strong> <strong>Program</strong>NST: 2010-04-40383The <strong>Polycom</strong> <strong>RMX</strong> ® 2000 and <strong>RMX</strong> ® 4000 high performance conference platforms arepart of the <strong>Polycom</strong> UC Intelligent Core, enabling users to connect the most people in thehighest quality at the lowest cost. Through the <strong>Polycom</strong> UC Intelligent Core, <strong>Polycom</strong> deliversthe lowest total cost of ownership, dynamic resource allocation and flexibility, native UCintegration and an unsurpassed quality of experience – not just for the end user but for the ITadministrator, also.Part of the <strong>Polycom</strong> UC IntelligentCore including:• <strong>Polycom</strong> <strong>RMX</strong> Series - Advancedconference platforms• <strong>Polycom</strong> DMA 7000 - Bridgevirtualization and load balancing• <strong>Polycom</strong> CMA Series - Management,scheduling and H.323 gatekeeping<strong>Upgrade</strong> to <strong>RMX</strong> with <strong>MPMx</strong> cards and benefit from:• Lowest total cost of ownership and fastest ROI including 50% bandwidth savings withH.264 High Profile• Dynamic resource allocation and network flexibility providing up to 3.5 times more capacitythan leading providers• Native integration with leading UC applications and tools for wide-scale adoption andservices delivery• Unsurpassed quality of experience, combining UltimateHD with Lost Packet Recovery forhigh QoS even over the Internet• Robust unified communications with support of IP, H.323/SIP, PSTN and ISDN on a singleplatformThe limited time <strong>Polycom</strong> <strong>RMX</strong> <strong>MPMx</strong> <strong>Upgrade</strong> <strong>Program</strong> enables current <strong>Polycom</strong> <strong>RMX</strong> 2000and <strong>RMX</strong> 4000 customers to purchase an <strong>MPMx</strong> <strong>Upgrade</strong> at a reduced price. Customersparticipating in this program must order the upgrade part number that corresponds with theexisting system configuration. This offer may not be combined with any other offer.Current <strong>Polycom</strong> <strong>RMX</strong> 2000 systems are either based on MPM modules ore MPM+ modules.The table below can be used to determine the MPM/MPM+ version installed.<strong>RMX</strong> 2000 MPM <strong>RMX</strong> 2000 MPM+ <strong>RMX</strong> 4000 MPM+Dates Sold Jan 2007-Dec 2008 Jan 2009 – June 2010 Oct 2009 – June 2010PartNumbersV<strong>RMX</strong>2020R V<strong>RMX</strong>2520R V<strong>RMX</strong>4040RV<strong>RMX</strong>2030R V<strong>RMX</strong>2540R V<strong>RMX</strong>4080RV<strong>RMX</strong>2040R V<strong>RMX</strong>2580R V<strong>RMX</strong>4160RV<strong>RMX</strong>2060R V<strong>RMX</strong>2620R V<strong>RMX</strong>4240RV<strong>RMX</strong>2080R V<strong>RMX</strong>2660R V<strong>RMX</strong>4320R


Q3 2011 POLYCOM ® <strong>RMX</strong> ® MPMX UPGRADE PROGRAM<strong>Upgrade</strong> Pricing: <strong>RMX</strong> <strong>MPMx</strong> <strong>Upgrade</strong> <strong>Program</strong> Pricing - North AmericaNST: 2010-04-40383<strong>Upgrade</strong> from: PLUS: <strong>MPMx</strong> <strong>Upgrade</strong> List Priceof <strong>Upgrade</strong>BundleV<strong>RMX</strong>2520R/2020R <strong>RMX</strong> 2000 5HD/20CIF V<strong>RMX</strong>20510UP <strong>RMX</strong> 2000 5HD to 10HDUpgV<strong>RMX</strong>2520R/2020R <strong>RMX</strong> 2000 5HD/20CIF V<strong>RMX</strong>20510UPE <strong>RMX</strong> 2000 5HD to 10HDUpg w/<strong>MPMx</strong>-DV<strong>RMX</strong>2030R <strong>RMX</strong> 2000 7HD/30CIF V<strong>RMX</strong>20710UP <strong>RMX</strong> 2000 7HD to 10HDUpgV<strong>RMX</strong>2030R <strong>RMX</strong> 2000 7HD/30CIF V<strong>RMX</strong>20710UPE <strong>RMX</strong> 2000 7HD to 10HDUpg w/<strong>MPMx</strong>-DV<strong>RMX</strong>2540R/2040R <strong>RMX</strong> 2000 10HD/40CIF V<strong>RMX</strong>21015UP <strong>RMX</strong> 2000 10HD to15HD UpgV<strong>RMX</strong>2540R/2040R <strong>RMX</strong> 2000 10HD/40CIF V<strong>RMX</strong>21015UPE <strong>RMX</strong> 2000 10HD to15HD Upg w/<strong>MPMx</strong>-DV<strong>RMX</strong>2060R <strong>RMX</strong> 200015HD/60CIF V<strong>RMX</strong>21520UP <strong>RMX</strong> 2000 15HD to20HD UpgV<strong>RMX</strong>2060R <strong>RMX</strong> 200015HD/60CIF V<strong>RMX</strong>21530UP <strong>RMX</strong> 2000 15HD to30HD UpgV<strong>RMX</strong>2580R/2080R <strong>RMX</strong> 2000 20HD/80CIF V<strong>RMX</strong>22030UP <strong>RMX</strong> 2000 20HD to30HD UpgV<strong>RMX</strong>2620R <strong>RMX</strong> 2000 30HD/120CIF V<strong>RMX</strong>23045UP <strong>RMX</strong> 2000 30HD to45HD UpgV<strong>RMX</strong>2660R <strong>RMX</strong> 2000 40HD/160CIF V<strong>RMX</strong>24060UP <strong>RMX</strong> 2000 40HD to60HD UpgV<strong>RMX</strong>4040R <strong>RMX</strong> 4000 10HD/40CIF V<strong>RMX</strong>41015UP <strong>RMX</strong> 4000 10HD to15HD UpgV<strong>RMX</strong>4080R <strong>RMX</strong> 4000 20HD/80CIF V<strong>RMX</strong>42030UP <strong>RMX</strong> 4000 20HD to30HD UpgV<strong>RMX</strong>4160R <strong>RMX</strong> 4000 40HD/160CIF V<strong>RMX</strong>44060UP <strong>RMX</strong> 4000 40HD to60HD UpgV<strong>RMX</strong>4240R <strong>RMX</strong> 4000 60HD/240CIF V<strong>RMX</strong>46090UP <strong>RMX</strong> 4000 60HD to90HD UpgV<strong>RMX</strong>4320R <strong>RMX</strong> 4000 80HD/320CIF V<strong>RMX</strong>480120UP <strong>RMX</strong> 4000 80HD to120HD UpgContact your service sales representative for partner branded maintenance pricing optionsPromoPriceNS.1/DC.14<strong>MPMx</strong><strong>Upgrade</strong>ServicePremier1 Year-112Premier3 Year- 312Premier+1 Year-114Premier+3 Year-314Tier.04/DC4 Tier.04/DC4 Tier.04/DC4 Tier.04/DC4$58,500 $29,250 4870-00860 $3,995 $10,185 $5,995 $15,285$75,000 $37,500 4870-00860 $3,995 $10,185 $5,995 $15,285$44,900 $22,450 4870-00858 $2,500 $6,375 $3,750 $9,565$61,400 $30,700 4870-00858 $2,500 $6,375 $3,750 $9,565$58,500 $29,250 4870-00860 $3,995 $10,185 $5,995 $15,285$75,000 $37,500 4870-00860 $3,995 $10,185 $5,995 $15,285$58,500 $29,250 4870-00860 $3,995 $10,185 $5,995 $15,285$143,000 $71,500 4870-00864 $11,995 $30,585 $17,995 $45,885$109,000 $54,500 4870-00862 $7,995 $20,385 $11,995 $30,585$167,500 $83,750 4870-00864 $11,995 $30,585 $17,995 $45,885$218,000 $109,000 4870-00866 $15,995 $40,785 $23,995 $61,185$75,000 $37,500 4870-00860 $3,995 $10,185 $5,995 $15,285$109,000 $54,500 4870-00862 $7,995 $20,385 $11,995 $30,585$218,000 $109,000 4870-00866 $15,995 $40,785 $23,995 $61,185$327,000 $163,500 4870-00868 $23,995 $61,185 $35,995 $91,785$436,000 $218,000 4870-00870 $31,995 $81,585 $47,995 $122,385Terms and ConditionsThe special Promo Prices are available only to customers who purchased a <strong>Polycom</strong> <strong>RMX</strong> 2000 or <strong>RMX</strong> 4000 before July 27, 2010. New<strong>Polycom</strong> <strong>RMX</strong> sales, which should be based on the <strong>RMX</strong> <strong>MPMx</strong> platform, will therefore NOT be eligible to take advantage of this offer.1. To participate in the <strong>RMX</strong> <strong>MPMx</strong> <strong>Upgrade</strong> program customers must provide the following data for existing <strong>RMX</strong> 2000 or <strong>RMX</strong> 4000systems: serial number, chassis part number and number of system licenses purchased. To take advantage of the functionality of <strong>MPMx</strong>,customers will need the <strong>RMX</strong> 2000 7.0 software version.2. Purchase order must be tied to a customer order. Customer name must be on purchase order.3. This offer is available to end user customers that purchase from a certified <strong>Polycom</strong> Channel Partner (Partner must be certified to sell <strong>RMX</strong>series).4. This offer is void where prohibited or otherwise restricted by law, channel and/or end-user policies.5. This offer may not be combined with any other promotion offer, discount or NST. <strong>Polycom</strong> reserves the right to modify or cancel this offer/program at any time without notice.6. This offer is valid from July 1, 2011 through December 31, 2011.


Q3 2011 POLYCOM ® <strong>RMX</strong> ® MPMX UPGRADE PROGRAM<strong>Upgrade</strong> Process<strong>RMX</strong> 2000/4000 MPM+ to <strong>RMX</strong> <strong>MPMx</strong> <strong>Upgrade</strong> <strong>Program</strong> Process:1. Order is placed for the <strong>RMX</strong> <strong>MPMx</strong> <strong>Upgrade</strong> program (part numbers noted above). <strong>Polycom</strong> Sales Engineer or Partner Sales Engineerwill obtain the chassis serial number and part number from the <strong>RMX</strong> Manager Hardware monitor. Proof of serial Number and licensesauthorized must be included in order package sent to <strong>Polycom</strong>.2. Optional upgrade installation service ordered (part number 4870-00378-100).3. If existing system is covered by a maintenance contract, then the same level of coterminous maintenance must be ordered for theadditional licenses. The <strong>Polycom</strong> Service Pricing Tool can be used to calculate the additional maintenance.4. Order Management will indicate the serial number and chassis part number on the order.5. New <strong>MPMx</strong> card(s) will be shipped to the customer including new licenses.6. Customer should upgrade from MPM+ to <strong>MPMx</strong> using the detailed upgrade document. Following is a summary of the required steps:A. Existing <strong>RMX</strong> 2000/4000 system will be upgraded (with current MPM+ hardware) to Version 7.0. Successful upgrade shouldbe verified.B. New keycode for the increased capacity should be obtained from <strong>Polycom</strong> website and installed.C. Turn off the <strong>RMX</strong> and replace the MPM+ with <strong>MPMx</strong>.D. Turn on the <strong>RMX</strong>. Once system has been rebooted the additional licenses will be available.E. The Service Help Desk may be contacted for support should any issue arise.<strong>RMX</strong> 2000 MPM to <strong>RMX</strong> <strong>MPMx</strong> <strong>Upgrade</strong> <strong>Program</strong> Process:Customers with the MPM version of the <strong>RMX</strong> 2000 hardware will need a new chassis as well as the <strong>MPMx</strong> card upgrade. <strong>Polycom</strong> will providethe new chassis and fan tray free of charge. Field replaceable components are repurposed in the new chassis. The existing chassis (for MPMcards) will not support the <strong>MPMx</strong> cards and must be destroyed or recycled.1. Order is placed for the <strong>RMX</strong> <strong>MPMx</strong> <strong>Upgrade</strong> program (part numbers noted above). <strong>Polycom</strong> Sales Engineer or Partner Sales Engineerwill obtain the chassis serial number and part number from the <strong>RMX</strong> Manager Hardware monitor. Proof of Serial Number and licensesauthorized must be included in order package sent to <strong>Polycom</strong>.2. Optional upgrade installation service ordered (part number 4870-00378-100).3. If existing system is covered by a maintenance contract, then the same level of coterminous maintenance must be ordered for theadditional licenses. The <strong>Polycom</strong> Service Pricing Tool can be used to calculate the additional maintenance.4. Order Management will indicate the serial number and chassis part number on the order.5. New <strong>RMX</strong> 2000 chassis, if required, and <strong>MPMx</strong> card(s) will be shipped to the customer including new licenses.6. Customer should upgrade from MPM to <strong>MPMx</strong> using the detailed upgrade document. Following is a summary of the required steps:A. If a new chassis is required, customers with MPM systems need to perform hardware swap of the modules by moving the FRUs(CPU module, Power supplies, RTM IP and RTM ISDN) from the old chassis to the new chassis.B. Bridge should be upgraded to Version 7.0. Successful upgrade should be verified.C. New keycode for the increased capacity should be obtained from <strong>Polycom</strong> website and installed.D. Turn off the <strong>RMX</strong> and replace the MPM with <strong>MPMx</strong>.E. Turn on the <strong>RMX</strong>. Once system has been rebooted the additional licenses will be available.F. Old chassis may be recycled.G. The Service Help Desk may be contacted for support should any issue arise.<strong>Polycom</strong> Worldwide Headquarters4750 Willow Road, Pleasanton, CA 945881.800.POLYCOM or +1.925.924.6000www.polycom.com© 2011 <strong>Polycom</strong>, <strong>Inc</strong>. All rights reserved. POLYCOM ® , the <strong>Polycom</strong> “Triangles” logo and the names and marks associated with <strong>Polycom</strong>’s products are trademarks and/or service marks of <strong>Polycom</strong>, <strong>Inc</strong>. and areregistered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any formor by any means, for any purpose other than the recipient’s personal use, without the express written permission of <strong>Polycom</strong>.Q3 2011 <strong>Polycom</strong> <strong>RMX</strong> <strong>MPMx</strong> <strong>Upgrade</strong> <strong>Program</strong> - June 2011

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