Assessment of Youth-Friendly Postabortion Care Services:

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IV. Elements of Youth-Friendly PACLegend: FA = Interview facility administrator/manager SP = Interview service providerY= Interview youth client O = Observation R = Review policies, procedures, and statisticsStandardsMethods/ QuestionsIndicatorsScore2, 1, 0Comments/RecommendationsOverall1. PAC services available 24hours, 7 days a weekWrite answers hereFA, Y, SP (Complete “Schedule ofAvailable Services” page 7):Is treatment for complications ofabortion available 24 hours a day, 7days a week? If so, what methods oftreatment are available (MVA, EVA,D&C, misoprostol)? Are any of thesemethods only available at certaintimes? If so, which ones? Ispostabortion counseling offered24/7? Is postabortion contraceptionoffered 24/7?Comprehensive PAC services (treatment, counseling, contraception, and 2referral for other services) are available 24 hours a day, 7 days a week.Treatment of complications of abortion is available 24/7, but counseling and 1contraception are not available 24/7.None of the services are offered 24/7. 0Pathfinder International • Assessment of Youth-Friendly Postabortion Care Services 10
StandardsMethods/ Questions2. Privacy is ensuredIndicatorsScore2, 1, 0Comments/RecommendationsSP, O, Y: Does the PAC procedureroom offer visual and auditoryprivacy? And the PAC counselingroom? Are there doors and are theyshut during consultation? Are therecurtains in the window? If windowsare left open, can anyone easily hearwhat is being said? Are screensused? Does personal history taking,screening, or asking why the clienthas come for services occur inpublic? Are there any nonessentialinterruptions during counseling,exams, or lab procedures?3. Confidentiality isensuredYouth clients/observation confirm that visual and auditory privacy is ensured inconsultation (procedure, FP, and counseling) rooms with adequate enclosures.There are no nonessential interruptions or intrusions.Visual and auditory privacy is ensured most of the time in consultation roomswith adequate enclosures or there are limited nonessential interruptions orintrusions.Visual and auditory privacy are not ensured or there are many nonessentialinterruptions or intrusions.210FA, SP, Y, O, R: Does the facilityassure confidentiality throughout thePAC process? Is there a writtenpolicy on client confidentiality? Isregistration and record storage donein a manner that ensuresconfidentiality? Do youth feel theirpersonal information is keptconfidential?Youth clients confirm that the facility assures client confidentiality regardingboth the consultation(s) and medical records (storage and registration). Awritten policy exists outlining client confidentiality.The facility assures client confidentiality most of the time regarding either theconsultations or medical records (storage and registration). A written policymay or may not exist.The facility fails to assure client confidentially at least most of the time. Nowritten policy exists.210Pathfinder International • Assessment of Youth-Friendly Postabortion Care Services 11
Page 3 and 4: YOUTH-FRIENDLY POSTABORTION CARE (P
Page 5 and 6: f. The group should reassemble, at
Page 7 and 8: I. General Background InformationTh
Page 9 and 10: Write in the hours (e.g., 12-5 pm)
Page 11: Name Sex Title Type of Training Tra
Page 15: StandardsMethods/ Questions6. Respe
Page 18 and 19: StandardsMethods/ Questions• Yout
Page 20 and 21: StandardsMethods/ QuestionsIndicato
Page 22 and 23: StandardsScoreIndicatorsMethods/ Qu
Page 24 and 25: StandardsMethods/ Questions24. Refe
Page 26 and 27: Assess whether the facility has the
Page 28 and 29: Task Rating Comments/Recommendation
Page 30 and 31: Annex C: Observation of Provider’
Page 32 and 33: Task Rating Comments / Recommendati
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