Assessment of Youth-Friendly Postabortion Care Services:

StandardsMethods/ Questions2. Privacy is ensuredIndicatorsScore2, 1, 0Comments/RecommendationsSP, O, Y: Does the PAC procedureroom offer visual and auditoryprivacy? And the PAC counselingroom? Are there doors and are theyshut during consultation? Are therecurtains in the window? If windowsare left open, can anyone easily hearwhat is being said? Are screensused? Does personal history taking,screening, or asking why the clienthas come for services occur inpublic? Are there any nonessentialinterruptions during counseling,exams, or lab procedures?3. Confidentiality isensuredYouth clients/observation confirm that visual and auditory privacy is ensured inconsultation (procedure, FP, and counseling) rooms with adequate enclosures.There are no nonessential interruptions or intrusions.Visual and auditory privacy is ensured most of the time in consultation roomswith adequate enclosures or there are limited nonessential interruptions orintrusions.Visual and auditory privacy are not ensured or there are many nonessentialinterruptions or intrusions.210FA, SP, Y, O, R: Does the facilityassure confidentiality throughout thePAC process? Is there a writtenpolicy on client confidentiality? Isregistration and record storage donein a manner that ensuresconfidentiality? Do youth feel theirpersonal information is keptconfidential?Youth clients confirm that the facility assures client confidentiality regardingboth the consultation(s) and medical records (storage and registration). Awritten policy exists outlining client confidentiality.The facility assures client confidentiality most of the time regarding either theconsultations or medical records (storage and registration). A written policymay or may not exist.The facility fails to assure client confidentially at least most of the time. Nowritten policy exists.210Pathfinder International • Assessment of Youth-Friendly Postabortion Care Services 11