MSU OP 5 Procedure for Corrective Action - Maseno University

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DOCUMENTPROCEDURE FOR CORRECTIVE ACTIONDOC. NO: MSU/MR/OP/05 ISSUE NO: 1DATE OF ISSUE 30/06/08 REV. NO: 10.1 DOCUMENT CHANGESDate Changes Authorized By01/11/10 Redefined the scope01/11/10 Made additional references: ISO 9001:2008,MSU/OP/03, MSU/OP/0401/11/10 Re-structured and re-organized chapter 6 on method.0.2 DOCUMENT DISTRIBUTIONDocuments shall be distributed as follows:S /No01 Master Copy Management representative02 Copy VC03 Copy DVC AA04 Copy DVC A&F05 Copy DVC PRES06 Copy Deans/Directors of Faculties07 Copy Directors08 Copy Heads of Departments30
DOCUMENTPROCEDURE FOR CORRECTIVE ACTIONDOC. NO: MSU/MR/OP/05 ISSUE NO: 1DATE OF ISSUE 30/06/08 REV. NO: 11. PURPOSEThe purpose of this procedure is to ensure that corrective action is taken by Heads of Department and toenhance adherence to QMS standards.2. SCOPEThis procedure covers all processes and procedures in the University.3. REFERENCES3.1 Maseno University Quality Manual3.2 ISO 9001:2008 Quality Management Systems - requirements3.3 MSU/MR/OP/03 – Procedure for Internal Quality Audit3.4 MSU/MR/OP/04 – Procedure for nonconforming Products/Services4. TERMS (DEFINITIONS)4.1 MSU - Maseno University4.2 VC – Vice-Chancellor4.3 DVC - Deputy Vice-Chancellor4.4 HoD - Head of Department4.5 Corrective Action - Action taken to eliminate causes of an identified nonconformity in order toprevent recurrence.4.6 CAR – Corrective Action Request Form4.7 MR – Management Repesentative5. RESPONSIBILITIESThe MR shall ensure the implementation of this procedure together with HoDs who shall oversee thecorrective action process.31
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MSU OP 5 Procedure for Corrective Action - Maseno University

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