Interfacing With Worship Leaders Part 2Sharing my secrets <strong>and</strong> strategies.By David Lee Jr., PhDA vital role that systems integratorsplay in the House of Worshipmarket is to help leaders underst<strong>and</strong>how to use media effectively toenhance the worship experience. Iam frequently hired to help worshipleaders determine the true state oftheir media use during their services<strong>and</strong> in their office facilities. In Part1 (June <strong>2008</strong>), I presented a processthat I typically follow to underst<strong>and</strong><strong>and</strong> evaluate the communicationneeds <strong>and</strong> effectiveness of media usein a house of worship.Presented here again, this five-partprocess includes: (a) scheduling ameeting with the entire, or relevant,house of worship staff to provide anoverview of media use in a house ofworship facility that can enhance theworship experience; (b) observinghow the staff is using media duringworship services; (c) observinghow media technologies are used tomanage data <strong>and</strong> information in theoffice setting; (d) preparing a writtenreport of my findings <strong>and</strong> recommendations;<strong>and</strong> (e) presenting an oralreport of the findings to the staff.Last time, I emphasized the philosophical<strong>and</strong> practical discussionthat I present to leadership <strong>and</strong> staffregarding the use of audio technologiesduring a worship service. Here,I will exp<strong>and</strong> this discussion to includethe use of visual technologies.Effective humancommunication in t<strong>and</strong>emwith appropriate mediause will significantlyenhance worship.Then, a small bit about creating <strong>and</strong>presenting the final report.You know well that we live inan image-driven world. There is asignificant increase in the use ofvisual technologies in house of worshipsettings. However, the grade Iwould give to summarize the “effectiveuse” of visual technologies inmost churches would be a C+ to B-.I don’t mean that to sound critical.This means that you <strong>and</strong> I have theopportunity to help them underst<strong>and</strong>how to use visual technologies moreeffectively.We are accustomed to consumingattractive visual information inshopping malls, airports <strong>and</strong> sportscomplexes that attract us <strong>and</strong> enhanceour shopping, flying or sportingexperience. If the display grabsour attention, the chance that wewill retain the information improvessignificantly. Thus, I help the leadership<strong>and</strong> team members to underst<strong>and</strong>that the effective use of imagemagnification (IMAG) is a measurementof credibility that people use toqualify their worship experience. UseIMAG poorly, people are distracted;use IMAG well, people connect withthe images, worship is enhanced<strong>and</strong> they realize a positive worshipexperience.On the scheduled Sunday, Iobserve the leadership <strong>and</strong> staff asthey use media during the worshipservice. On numerous occasions,I take my small video camera <strong>and</strong>record a wide shot of the auditorium.I want to see the video screens <strong>and</strong>hear the live audio. I try to takemy notes discretely. For example, Itry not to look at the front-of-houseperson or video director, <strong>and</strong> thenwrite a note. Looking at people <strong>and</strong>then writing notes usually makesthem even more insecure than theyalready feel while I am on their turf.My goal is to gather <strong>and</strong> re-createinformation that creates a picture ofthe actions taken by the audiovisualteam. I note the quality of the audiomix (blending, volume, etc.), howoften they look at the stage versusdown at the mixing board <strong>and</strong> reactionsto problems that occur. I alsouse the video recorder, or smalldigital camera, to capture the actualtechnologies (mixer, reverb, delay,compression) <strong>and</strong> models they areusing. In general terms, I also employthis procedure while I observethe visual team in operation.The aspect that I observe mostkeenly is the overall quality of communicationthat occurs betweenthe worship leaders <strong>and</strong> the mediateam. Then, I look closely at thecommunication between members ofthe media team, as well. I focus onthese aspects because I have foundthat the majority of the problems(continued on page 63)David Lee Jr., PhD, CEO of Lee Communication Inc., Orl<strong>and</strong>o FL, is a licensed minister<strong>and</strong> has more than 25 years of experience as a systems integrator. He is a member of <strong>Sound</strong>& <strong>Communications</strong>’ Technical Council. Send comments to dlee@testa.com.24 <strong>Sound</strong> & <strong>Communications</strong>www.sound<strong>and</strong>communications.com
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