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a f i e l d g u i d e t o<br />

Best Practices and Indicators<br />

for Out-of-School Time Programs<br />

i n t h e d i s t r i c t o f c o lu m b i a<br />

<strong>DC</strong> <strong>Children</strong> and <strong>Youth</strong> <strong>Investment</strong> <strong>Trust</strong> Corporation


i n t r o d u c t i o n<br />

Best Practices and Indicators for<br />

Out-of-School Time Programs<br />

How do you define quality in an out-of-school time program, and how is it evidenced in practice?<br />

High-quality programs for children and youth are intentionally designed using best practices<br />

measured against practical, identifiable indicators. The <strong>DC</strong> <strong>Children</strong> and <strong>Youth</strong> <strong>Investment</strong> <strong>Trust</strong><br />

Corporation (the <strong>Trust</strong>) believes that program improvement is an ongoing process that includes:<br />

observing programs’ progress toward youth development goals, identifying strengths and<br />

challenges and setting objectives and developing strategies to meet them.<br />

The <strong>Trust</strong> developed this field guide as a resource that presents examples of the best in youth<br />

programming, including programming in an especially urban environment. It incorporates the<br />

learning of organizations and intermediaries across the country, the experience of <strong>Trust</strong> staff, and<br />

the front line insights of dedicated providers in the District of Columbia. It provides almost 100<br />

best practices and more than 600 indicators that illustrate what each practice looks like in<br />

day-to-day operations.<br />

The field guide can be used by any program, regardless of size, area of focus or years in existence.<br />

The best practices are presented in four broad categories of program quality – relationships,<br />

program content, community connection and organizational infrastructure. Whether used for<br />

independent self-assessment or as part of the <strong>Trust</strong>’s more formal assessment process, this field<br />

guide provides a wealth of ideas, information, and inspiration for program design or improvement.<br />

1. <strong>Youth</strong> Development Philosophy and Low Student-to-Staff Ratio<br />

The program provides positive interaction between youth and trained, caring adults<br />

through a youth development philosophy and low student-to-staff ratio.<br />

2. High-interest, Hands-on Activities<br />

<strong>Youth</strong> are engaged in high-interest, hands-on activities that offer a balance of ageappropriate<br />

programming that includes academic support, enrichment, recreation,<br />

arts, job skills, college prep, etc.<br />

3. Connections to Families and Community<br />

The program has strong connections to local community with opportunities for<br />

engaging parents and contributing to the community.<br />

4. Organizational Infrastructure<br />

The program is offered in a safe, structured, nurturing environment by a sustainable,<br />

well-run organization.<br />

Field <strong>Guide</strong> to OST Best Practices / Introduction: Best Practices and Indicators for Out-of-School Time Programs


T A B L E O F C O N T E N T S<br />

INTRODUCTION<br />

1<br />

<strong>Youth</strong> Development Philosophy and Low Student-to-Staff Ratio<br />

HUMAN RELATIONSHIPS • 4<br />

STAFF SUPPORT AND DEVELOPMENT • 7<br />

2<br />

High-interest, Hands-on Activities<br />

PROGRAM DESIGN AND PLANNING • 10<br />

PROGRAM ACTIVITIES AND PROJECTS • 12<br />

COGNITIVE DEVELOPMENT • 13<br />

ARTISTIC DEVELOPMENT • 18<br />

SPORTS AND RECREATION DEVELOPMENT • 20<br />

WORKFORCE AND CAREER DEVELOPMENT • 22<br />

READINESS FOR POST-SECONDARY EDUCATION • 25<br />

ENTREPRENEURSHIP DEVELOPMENT • 27<br />

3<br />

Connections to Families and Community<br />

CIVIC DEVELOPMENT • 32<br />

COMMUNITY CONNECTION • 34<br />

4<br />

Organizational Infrastructure<br />

PROGRAM ADMINISTRATION • 37<br />

SAFETY, HEALTH AND NUTRITION • 40<br />

INDOOR AND OUTDOOR ENVIRONMENT • 45<br />

ACKNOWLEDGMENTS & STAFF<br />

47<br />

<strong>DC</strong> <strong>Children</strong> and <strong>Youth</strong> <strong>Investment</strong> <strong>Trust</strong> Corporation<br />

1400 16th Street, NW Washington <strong>DC</strong> 20036 www.cyitc.org


1<br />

The program provides<br />

positive interaction between<br />

youth and trained, caring<br />

adults through a youth<br />

development philosophy and<br />

low student-to-staff ratio.


1<br />

HUMAN RELATIONSHIPS<br />

The main reason that young people cite for why they attend out-of-school time<br />

programs is that they want an environment where they can build ongoing, consistent<br />

relationships with caring adults and where they feel a sense of belonging to a group of<br />

peers who accept, respect and appreciate them. Creating such a place of connection and<br />

true caring is the foundation upon which we build after-school programming. To cultivate<br />

healthy, positive relationships, however, we must focus on creating this environment through<br />

our planning, communication and actions.<br />

The following are key elements in creating an environment conducive to building strong<br />

relationships:<br />

1. Staff relates to all young people in positive ways.<br />

a. Staff treats young people with respect and listens to what they say.<br />

b. Staff appropriately greets each young person as he or she arrives at the program (e.g.<br />

makes eye contact and addresses young person by name).<br />

c. Staff intentionally interacts and engages with young people.<br />

d. Staff maintains a consistent positive tone and manner in communicating and relating<br />

with young people.<br />

e. Staff communicates positive expectations for young people.<br />

f. Staff does not disparage young people or discuss their problems in front of other young<br />

people.<br />

2. Staff responds appropriately to the individual needs of young people.<br />

a. Staff provides activities and materials that consider the age range, special needs, interests,<br />

learning styles and skill levels of young people in the program.<br />

b. Staff is aware and respectful of the diversity of young people’s culture, religion, home<br />

language and values of the family.<br />

c. Program staff reflects the diversity of cultures among its young people and their<br />

community.<br />

d. Staff shows intentionality in putting young people together into teams or groups.<br />

Field <strong>Guide</strong> to OST Best Practices / <strong>Youth</strong> Development Philosophy and Low Student-to-Staff Ratio / 4


e. Staff is able to identify the strengths and weaknesses of young people and intentionally<br />

works to strengthen at least one area.<br />

f. Staff demonstrates an awareness of young people’s individual situations in meeting basic<br />

needs (e.g. food, clothing, hygiene, neglect or abuse).<br />

g. Program collaborates with other community-based organizations to meet the needs and<br />

realize the potential of its young people.<br />

3. Staff engages with young people to help them learn and develop.<br />

a. Staff works with each individual young person to set goals, and tracks his/her progress<br />

over time.<br />

b. Staff asks questions that encourage young people to become independent<br />

critical thinkers and problem solvers.<br />

c. Staff teaches young people skills and strategies to help them access information<br />

and solve problems.<br />

d. Staff creates opportunities for frequent discussions.<br />

e. Staff provides learning and developmental opportunities that promote<br />

youth voice and choice.<br />

4. Staff encourages young people to make choices and to accept responsibility.<br />

a. Staff gives young people opportunities for choice in program activities.<br />

b. Staff supports and encourages young people’s initiative within the program.<br />

c. Staff models and encourages critical analysis prior to making choices.<br />

d. Staff communicates the process of its own decision-making, rather than just the dos and<br />

don’ts.<br />

e. Staff supports young people in making choices without taking control from them.<br />

f. Staff provides opportunities for young people to take leadership roles.<br />

g. Staff works with young people and youth to assemble documentation of work (e.g.<br />

exhibits, performances, portfolios, and web-pages).<br />

h. Staff guides young people in making informed and positive decisions for their personal<br />

well-being and self-advocacy (e.g. health maintenance, sexuality, safety, education,<br />

civic involvement, interaction with friends and family, career development and<br />

entrepreneurship).<br />

i. Staff encourages ownership of and group responsibility for program space.<br />

5. Staff promotes positive social development between young people.<br />

a. Staff provides consistent opportunities for young people to socialize and collaborate as<br />

well as to engage in quiet or reflective activities.<br />

b. Staff gives young people the opportunity to work towards or rotate through different<br />

project roles and levels of authority and responsibility.<br />

c. Staff provides young people with opportunities to better understand their peers through<br />

the exploration of different life situations, viewpoints and cultures.<br />

d. Staff provides the opportunities for team-building activities and group projects with its<br />

young people.<br />

Field <strong>Guide</strong> to OST Best Practices / <strong>Youth</strong> Development Philosophy and Low Student-to-Staff Ratio / 5


e. Staff models the acknowledgment of strengths and accomplishments of different young<br />

people.<br />

f. Staff encourages young people to look beyond their own individual perspectives and<br />

feelings to cultivate empathy.<br />

6. Staff uses positive techniques to guide the behavior of children and youth.<br />

a. Staff neither uses corporal punishment with its young people nor withholds food/water<br />

as punishment.<br />

b. Staff does not tolerate verbal or physical violence or abuse and intervenes appropriately.<br />

c. Staff consistently uses a method of conflict resolution within the program.<br />

d. Staff recognizes and highlights positive engagement and behavior of its young people.<br />

e. Staff is forgiving and does not hold past behavior against young people.<br />

f. Staff helps young people understand the immediate impacts and subsequent consequences<br />

of their behavior.<br />

7. Staff and young people share an environment of consistency around rules.<br />

a. Staff consistently uses and visually displays a contract of behavior with rules co-created<br />

by staff and young people, with clear expectations and consequences for breaking the<br />

agreement, as well as incentives for abiding by it.<br />

b. Staff communicates confidentiality guidelines with young people and scrupulously keeps<br />

the commitments of confidentiality it makes.<br />

c. Staff clearly communicates a procedure by which young people can resolve conflicts<br />

with staff.<br />

d. Staff fairly and consistently applies rules with all young people.<br />

e. Staff models abiding by the program rules.<br />

8. Staff interacts and communicates with each other to model positive behaviors.<br />

a. Staff interacts with each other in a respectful and appropriately professional manner.<br />

b. There is consistent communication between staff to ensure program stability and<br />

continuity.<br />

c. Program provides a clear and established procedure by which staff resolves internal<br />

conflicts.<br />

d. Staff works to resolve major differences outside the presence of young people.<br />

9. When appropriate, program provides mentoring opportunities through internal<br />

and external sources (e.g. college students, volunteers, and older youth in the<br />

program).<br />

a. Adult mentors are trained and mentoring sessions take place consistent with research<br />

findings concerning effective practice (e.g. screening, matching, training and staff<br />

monitoring).<br />

b. Expectations in mentorships are clearly communicated and set between mentor and<br />

mentee.<br />

c. Program attempts to select mentors who reflect the diversity of the program population.<br />

Field <strong>Guide</strong> to OST Best Practices / <strong>Youth</strong> Development Philosophy and Low Student-to-Staff Ratio / 6


◆<br />

STAFF SUPPORT AND DEVELOPMENT<br />

An after-school program is only as good as the people who run it. Hiring youth workers<br />

who enjoy and believe in young people and have the necessary skill sets to work with<br />

them is each program’s responsibility. It is just as important, however, to cultivate and<br />

support the talented and dedicated people that you hire. Career-furthering professional<br />

development, the utilization of staff expertise and passion, meaningful recognition for<br />

contribution, systematic and constructive feedback, meaningful roles in program design,<br />

clear paths of ascent within the organization and other ways to make work more meaningful<br />

and manageable not only increase program quality, but also strengthen staff commitment,<br />

help professionalize the field, and create a new generation of OST leaders.<br />

1. Program provides staff with the basic supports and policies needed to create<br />

a sustainable professional work environment.<br />

a. Program actively attempts to pay its staff at competitive rates and has a clear schedule<br />

for raises and ladder for advancement.<br />

b. When possible, program provides full-time staff with paid leaves of absence, sick leave<br />

and provides back-up coverage to allow for staff absences due to health emergencies or<br />

professional development.<br />

c. Program provides staff with remuneration for time spent in program-related activities and,<br />

when possible, for professional development.<br />

d. Program provides staff with clear guidelines on organizational policies and procedures<br />

and reviews these guidelines regularly.<br />

e. Program ensures that staff is adequately trained and given the tools for successful<br />

program operation.<br />

f. When possible, program provides staff with private storage areas, adult restroom access,<br />

and a quiet place where members can confer.<br />

g. Program actively attempts to either insure full-time staff, offer them access to group<br />

health insurance rates, or provide a health insurance stipend.<br />

h. Program provides clear avenues for staff to air concerns and grievances.<br />

2. Program offers a clear path for staff advancement and an environment for<br />

professional growth.<br />

a. Program provides written job descriptions to staff (paid, unpaid, substitute and youth)<br />

and secures their agreement to them.<br />

b. Program provides a minimum of yearly written performance reviews with additional<br />

regular and documented opportunities for real dialogue around cultivating strengths<br />

and addressing areas of challenge.<br />

c. Program discusses changes in duties and responsibilities with staff before they are put<br />

into effect.<br />

Field <strong>Guide</strong> to OST Best Practices / <strong>Youth</strong> Development Philosophy and Low Student-to-Staff Ratio / 7


d. Program offers staff access to regular professional development and leadership training.<br />

e. Program fills jobs from within when possible.<br />

f. Program considers both merit and seniority when making promotions.<br />

3. Program creates a professional culture where staff feels that its contributions<br />

are meaningful and valued.<br />

a. Staff has regular access to directors to discuss ideas.<br />

b. Program provides opportunities for and encourages staff use of their individual interests,<br />

experience and expertise.<br />

c. Program regularly collects insights from staff on individual youth.<br />

d. Program encourages group consensus on ways to interact with and engage young people.<br />

e. Program involves staff in the process of program design, evaluation and refinement.<br />

f. Program provides opportunities for staff leadership and increased responsibility.<br />

g. Program gives staff opportunities to connect with colleagues in other programs to<br />

exchange ideas and learn from each other.<br />

h. Program provides an opportunity for staff to present at public events.<br />

i. Program provides public opportunities for meaningful recognition of staff.<br />

j. Administration informally acknowledges staff daily contributions.<br />

Field <strong>Guide</strong> to OST Best Practices / <strong>Youth</strong> Development Philosophy and Low Student-to-Staff Ratio / 8


2<br />

<strong>Youth</strong> are engaged in<br />

high-interest, hands-on activities<br />

that offer a balance of<br />

age-appropriate programming<br />

that includes academic support,<br />

enrichment, recreation, arts,<br />

job skills, college prep, etc.


2<br />

PROGRAM DESIGN AND PLANNING<br />

Intentionality in the design and planning of out-of-school time programming is another key<br />

to after-school success. Research has shown that young people crave variety as well as a<br />

structure in which variety can take place. Since our focus in after-school programming is<br />

the whole child, a mixture of horizon-broadening experiences, engaging learning activities,<br />

and meaningful opportunities for intellectual, emotional, physical, spiritual, artistic, social<br />

and personal development will engage and retain the young people we work with. And<br />

while every out-of-school time program has its own genesis and objectives, we can all agree<br />

that the thought that goes into what we offer has a direct correlation to what young people<br />

get out of it.<br />

The following are key elements in building strong programming:<br />

1. Programming offers a structured mixture of different kinds of activities and<br />

experiences.<br />

a. There is variety in the program day beyond snack, free time and homework help.<br />

b. Young people are active participants in both short-term activities and long-term projects.<br />

c. Young people can articulate new things they have done and learned in the program.<br />

d. Program provides young people meaningful opportunities for participation in<br />

program design.<br />

e. Program addresses fundamental academic and life skills and also promotes enrichment<br />

and personal expression.<br />

f. Young people get to work individually and in teams.<br />

2. Programming intentionally creates an environment conducive to the human<br />

development of its young people and treats them in an asset-based manner.<br />

a. Staff communicates high expectations to young people and regularly acknowledges their<br />

achievements and progress.<br />

b. Program works to provide its young people with a sense of safety within its structure.<br />

c. Program fosters a sense of belonging and membership.<br />

d. Program provides opportunities for young people to achieve mastery.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 10


e. Program encourages a sense of spirituality and the act of self-reflection.<br />

f. Program provides opportunities for young people to contribute and build a sense of<br />

self-worth.<br />

g. Program provides opportunities for independence and autonomy.<br />

h. Program creates regular opportunities for its young people to meaningfully participate<br />

in and give feedback on program design.<br />

i. Young people can articulate their roles and responsibilities in the program.<br />

j. Young people participate in reflection, discussion and presentation after some activities.<br />

k. Young people and staff use vested language.<br />

l. Young people can articulate how program activities connect to their visions of their futures.<br />

m. Young people and staff engage in shared traditions and celebrations.<br />

n. Young people work independently with varying levels of supervision.<br />

3. Program creates an environment conducive to learning.<br />

a. Staff communicates intentional focus of activities, making young people conscious<br />

partners in their learning process.<br />

b. Staff actively guides young people in learning through a step-by-step process.<br />

c. Staff models and communicates enthusiasm about lifelong learning.<br />

d. Staff is able to accommodate young people with different skill levels and learning styles.<br />

e. Staff uses individuals’ strengths in addressing their challenges.<br />

f. Staff encourages questioning and hypothesizing.<br />

g. Staff models learning strategies and ways of problem solving.<br />

4. Program makes intentional connections between its activities, the school day<br />

and the world of work.<br />

a. Young people and staff can articulate connections between things learned or experiences<br />

in the program and things at school.<br />

b. Staff creates opportunities for learning through "non-academic” activities.<br />

c. Staff helps young people make the connection between skills and concepts that they<br />

work on in the program and those they will need for the world of work and careers.<br />

d. Themes and topics connect different components of programming.<br />

5. Program includes daily opportunities for “free choice” monitored time, group<br />

social interaction and fun.<br />

a. Program design includes planned “free choice” time.<br />

b. Young people show an understanding of “free choice” time.<br />

c. Staff listens to young people on their choices regarding their suggestions for “free choice”<br />

time and works to implement their input.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 11


Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 12<br />

◆<br />

PROGRAM ACTIVITIES AND PROJECTS<br />

Activities are the heart and soul of out-of-school time programming. They are what our<br />

young people get to DO at our sites. They are what draw them in. OST is the perfect home<br />

for the kind of hands-on experiences and real life applications that children and youth need to<br />

develop into successful adults, support their in-school learning, broaden their conception of the<br />

world and its possibilities and improve their attitudes toward learning and toward themselves<br />

as learners.<br />

The following are key elements to establishing successful activities and projects:<br />

1. Program schedule is flexible and offers the necessary stability, variety and<br />

stimulation to meet the needs of young people.<br />

a. Young people go through several activities or segments in a program day.<br />

b. Young people are informed of the daily program schedule.<br />

c. There is a smooth and clearly defined transitional period that takes young people into<br />

the programming day.<br />

d. There are opportunities for both group activities and individual work.<br />

e. Young people move freely but orderly from one activity or segment to the next.<br />

f. Young people can participate in both competitive and non-competitive activities.<br />

2. Activities and projects promote the development of all young people in the<br />

program.<br />

a. There is an atmosphere of inclusion (e.g. accommodating skill levels, gender, native<br />

language, physical ability and age).<br />

b. Activities reinforce a positive sense of identity and self-worth.<br />

c. Activities reflect the unique talents and interests of the young people.<br />

d. Staff attempts to bring in young people who are reticent to join in activities.<br />

e. Activities are designed to engage different kinds of learning styles (e.g. auditory-sequential,<br />

visual-spatial, kinesthetic, interpersonal, intrapersonal, etc.).<br />

3. Activities and projects are intentionally designed for young people to develop<br />

a wide variety of skills.<br />

a. Activities support the acquisition of a variety of skills (e.g. academic, cognitive, life,<br />

social, physical, leadership and creative skills).<br />

b. Activities and projects are sequential with clear steps.<br />

c. Young people are involved in hands-on learning.<br />

d. Young people are involved in project-based learning.<br />

e. Activities reflect the experiences and interests of young people.


f. Activities provide consistent opportunities for group discussion and personal reflection.<br />

g. Program exposes young people to experiences not readily available within their<br />

communities.<br />

h. Program has goal sheets co-developed with individual young people.<br />

i. Staff encourages young people to problem solve and models that process.<br />

j. Staff communicates its own pertinent experiences as young people.<br />

4. There are sufficient and appropriate materials to support program activities<br />

and projects.<br />

a. Materials are complete and in good condition.<br />

b. There are enough materials for the number of young people.<br />

c. Materials are age appropriate for the young people.<br />

d. Materials are culturally and linguistically relevant.<br />

5. Activities and projects provide opportunities for leadership development.<br />

a. Young people get the opportunity to take on different roles within activities and projects.<br />

b. Young people have the opportunity to design, initiate and implement their own ideas for<br />

activities and projects.<br />

c. Program has opportunities for autonomous group discussion and reflection.<br />

d. Staff teaches young people to work in teams, sharing responsibilities and roles for<br />

accomplishing tasks and solving problems.<br />

e. Staff models the acknowledgment of strengths and accomplishments of different young<br />

people.<br />

f. Young people have the opportunity to meaningfully participate in the governance and<br />

decision-making structure of the organization.<br />

6. Program activities and projects are designed and documented for the long-range<br />

benefit of both staff and students.<br />

a. There is a way for young people to have meaningful input into their activities.<br />

b. Young people can savor achievements and build portfolios.<br />

c. Steps for implementing activities and projects are documented so they can be replicated.<br />

d. Activities and projects are aligned with work plan objectives.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 13<br />

◆<br />

COGNITIVE DEVELOPMENT<br />

High quality after-school programs, especially those that provide academic enrichment,<br />

seek to create connections with the curriculum and instruction offered by schools during<br />

traditional school hours. It is crucial that programs do not duplicate but rather supplement<br />

school day programming by using creative and relevant ways of learning that promote cognitive<br />

exploration and growth. Such programs not only promote mastery of core skills, but also


help integrate them through the practical and engaging use of real-world skill<br />

application and skill intersection. Such out-of-school time programming also works to build<br />

young people’s skills in problem solving, communication, teamwork, reflection, perseverance,<br />

resilience and conflict resolution.<br />

1. Program activities include opportunities to expand comprehension, build skill<br />

mastery, and also increase facility to analyze, synthesize and evaluate.<br />

a. Activities are varied enough in their degree of challenge so that young people at different<br />

skill levels and of different learning styles can participate, benefit and experience success.<br />

b. Activities focus on developing critical thinking as well as subject mastery.<br />

c. The steps in some activities are sequenced to help all young people move from basic<br />

comprehension and understanding to using that knowledge to analyze, synthesize<br />

and evaluate.<br />

d. Program engages young people in thinking about how they learn and in forming an<br />

understanding of which ways work best for them.<br />

e. Program promotes and models problem solving and engages with young people in<br />

discussing its value in academic, professional and personal situations.<br />

f. Program promotes independent thinking and questioning within the media and messagerich<br />

environments of contemporary life.<br />

g. Program provides young people with opportunities to use their understanding of media<br />

strategies to forward their own ideas and ideals.<br />

2. Program staff intentionally aligns OST activities to <strong>DC</strong> Public Schools’<br />

Learning Standards and connects OST skills to school and life.<br />

a. Staff works intentionally to integrate educational opportunities into activities that<br />

complement, support and enrich classroom-based instruction (e.g. interaction with teachers,<br />

familiarization with <strong>DC</strong>PS website scope and sequence, navigating learning standards).<br />

b. Staff selects program materials and teaching strategies that are sound, engaging and<br />

intentional.<br />

c. Staff actively assists young people with homework.<br />

d. Staff actively engages young people in connecting skills and concepts used in OST<br />

activities to life outside the program.<br />

3. Program activities are relevant to the lives of its young people.<br />

a. Young people can select from a variety of activities that are designed around their interests.<br />

b Learning materials and resources reflect the culture of the young people in the program.<br />

c. Learning materials and resources highlight a variety of practitioners, professionals and<br />

role models.<br />

d. Young people are able to discuss how programming has affected their lives.<br />

e. Staff helps young people to find the connection between their interests and program<br />

activities.<br />

f. Program provides ample opportunity for discussion.<br />

g. Program provides young people with the opportunity to explore their own interests<br />

through reading and writing.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 14


h. Program provides opportunities for participants to become competent and thoughtful<br />

readers and writers.<br />

i. Program activities promote skill development in reading and writing and highlight the<br />

importance of these skills in life beyond the classroom and in effective communication.<br />

j. When appropriate, staff models reading and writing strategies (e.g. written brainstorming,<br />

outlining, active reading, questioning the text or author, chunking text, predicting,<br />

paraphrasing, synopsizing, vocabulary building, differentiating between fact and opinion).<br />

k. Program provides young people with opportunities for both group and individual reading<br />

and writing.<br />

l. Program provides young people with exposure to different formats and genres of writing.<br />

m. Program provides young people with guidance in how to do a variety of both creative<br />

and expository writings (e.g. poems, essays, testimonials, instructions, letters, biography,<br />

sermons, marketing materials, business letters, speeches).<br />

n. Program equips young people with opportunities to comprehend, interpret, evaluate and<br />

appreciate a wide range of written texts.<br />

o. Whenever possible, program provides a physical and visual environment that is text rich<br />

and stimulates young people to read, think, express and explore.<br />

p. Program uses rubrics and exemplary student work to help young people improve writing<br />

skills.<br />

q. Program attempts to connect reading and writing to activities that would not normally<br />

be considered literacy-based.<br />

4. Program provides opportunities for participants to become competent and<br />

thoughtful speakers and listeners.<br />

a. Program activities promote skill development in speaking and listening.<br />

b. When appropriate, staff models speaking and listening strategies (e.g. active listening,<br />

code switching, note taking, personal anecdote, vocal modulation, word choice, active<br />

language, making eye-contact).<br />

c. If resources allow, program assists non-native speakers in developing competency in<br />

English and in their own languages.<br />

d. Program provides young people with the opportunity to participate in and observe<br />

various models of oral communication and discussion (e.g. presentations, debates,<br />

interviews, speeches).<br />

e. Activities highlight the role of speaking and listening to life beyond the classroom and<br />

in effective communication.<br />

f. Program provides opportunities for young people to read and respond to each other’s work.<br />

g. <strong>Youth</strong>-led presentations offer young people the opportunity to both showcase and<br />

practice speaking and active listening skills.<br />

h. Program incorporates opportunities for oral presentation in other activities and projects.<br />

5. Program provides opportunities for participants to develop mathematical<br />

concepts, mathematical reasoning and problem-solving skills.<br />

a. Program provides young people with opportunities to estimate and calculate in order to<br />

solve increasingly challenging problems.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 15


. Program interconnects separate math concepts and skills (e.g. measurement and geometry).<br />

c. Activities provide a balanced emphasis on the recall of facts and formulas and the use<br />

of concepts and problem solving.<br />

d. Program actively engages young people in exploring, hypothesizing, analyzing and<br />

applying mathematics in a real world context.<br />

e. Program provides young people with math applications that correspond to practical<br />

tasks and personal life (e.g. understanding interest rates, reading statistics and graphs,<br />

managing technology, budgeting, balancing checkbooks, comparison shopping).<br />

f. Program supports math understanding by using concrete learning materials, manipulatives,<br />

appropriate measurement tools, as well as calculators and computers when possible.<br />

g. Programs give young people the opportunity to demonstrate understanding of math<br />

concepts through speaking and writing. (e.g. demonstrations, presentations, games and<br />

contests, puzzles, riddles).<br />

h. Program attempts to connect math skills and concepts to activities not traditionally thought<br />

of as mathematical.<br />

6. Program provides opportunities for participants to develop scientific reasoning<br />

and skill building.<br />

a. Program encourages questioning, hypothesis, research, experimentation and reflection as<br />

means of finding solutions.<br />

b. Program encourages young people to explore how things work.<br />

c. Program engages young people in hands-on projects that involve inquiry.<br />

d. Activities draw a connection between science and everyday life.<br />

e. Program promotes a thoughtful relationship with our natural environment.<br />

f. Program introduces young people to scientific innovators, their achievements and<br />

processes.<br />

g. Program provides and monitors a safe environment in which to do science.<br />

h. Program provides adequate materials and resources for science activities.<br />

i. Program attempts to connect science and inquiry skills to activities not traditionally<br />

thought of as scientific.<br />

7. Program provides opportunities for participants to connect social studies/<br />

historical events and ideas to their current lives and visions of the future.<br />

a. Program provides opportunities for participants to make a connection between their<br />

own lives and other people, times, places and events.<br />

b. Program provides opportunities for service learning projects and activism.<br />

c. Staff draws connections from things that have taken place in the past to things going<br />

on now.<br />

d. Program encourages young people to consider events in historical, societal, and<br />

cultural contexts.<br />

e. Program helps young people explore and discuss what it means to be a member of a<br />

community along with the rights and responsibilities that go along with it.<br />

f. Program provides opportunities for young people to explore other ways of life,<br />

value their own and consider connections between the two.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 16


g. Staff helps young people make the connections between historical events, contemporary<br />

events and their own lives.<br />

h. Program provides access to adequate materials and resources for social studies activities<br />

(e.g. biographies, speeches, artworks, journalism, field trips to museums, documentary<br />

film, and libraries).<br />

i. Program attempts to connect cultural exploration to activities not traditionally thought<br />

of as historical or social studies.<br />

8. Program encourages participants to express themselves creatively and to<br />

appreciate creative expression.<br />

a. Young people are engaged in discovering and developing their creative potentials.<br />

b. Activities provide opportunities for both individual and group creative expression.<br />

c. Program promotes the exploration of different forms of creative expression and their<br />

impact upon society.<br />

d. Program promotes the exploration of the creative expression of a variety of cultures and<br />

time periods.<br />

e. Program provides avenues and events for young people to display and be recognized<br />

for their creative expression.<br />

f. Program provides opportunities for its young people to reflect upon and make meaning<br />

of their experiences as audiences and as artists.<br />

g. Program provides the opportunity to discover the intersection between different forms<br />

of creative expression.<br />

h. Program provides access to adequate materials for creative expression.<br />

i. Program attempts to create avenues for creative expression in connection with activities<br />

not traditionally thought of as artistic.<br />

9. Program provides opportunities for participants to develop technology skills to<br />

explore and express ideas, exchange information, solve problems and derive<br />

meaning.<br />

a. Program gives all participants access to and training in the use of relevant technology<br />

(e.g. calculators, computers, educational software and the Internet).<br />

b. Program guides young people in how to use technology to locate, manage and exchange<br />

information.<br />

c. Activities reinforce the responsible, safe and ethical use of technology.<br />

d. Program helps young people recognize the icons and symbols needed to navigate<br />

technology.<br />

e. Program gives participants the opportunity to develop basic computer skills.<br />

f. Program monitors use of the Internet and video games.<br />

g. Program attempts to find ways for young people to use technology in conjunction<br />

with activities not traditionally thought of as technological.<br />

10. Program provides other tangible supports for cognitive development.<br />

a. Program brings in guest speakers.<br />

b. When possible, program connects different components into thematic units exploring<br />

different aspects of a topic or issue.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 17


c. Program engages young people in pre-field trip preparatory activities and post-field trip<br />

reflection and review.<br />

d. When appropriate, eating times are planned as a learning experience and/or discussion<br />

time.<br />

e. Program provides the opportunity for participants to display their work in a text and<br />

image-rich indoor environment that both stimulates thinking and celebrates achievement.<br />

f. Young people are given consistent opportunities to teach or demonstrate on topics that<br />

highlight their interests, talents, experiences and culture.<br />

g. Program provides activities that promote both competitive and non-competitive cognitive<br />

development.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 18<br />

◆<br />

ARTISTIC DEVELOPMENT<br />

Research has shown us that opportunities for young people to explore, express, analyze<br />

and achieve through the arts not only contribute to youth development outcomes, but<br />

also support academic and achievement outcomes. Just a few ways the arts bring learning<br />

to life are: expressing a persuasive argument through the lyrics of a song, using geometric<br />

principles to build a sculpture, practicing ratios through a scale drawing for a theater set or<br />

getting insight into the values of another culture through researching and replicating their<br />

iconography. Out-of-school time can provide the arena where arts as diverse as poetry,<br />

painting, drumming, dance, storytelling, computer graphics, journalistic photography,<br />

furniture design, hip-hop, opera, cooking, and comic book creation can broaden experience,<br />

connect communities, encourage goal setting, foster critical thinking, teach discipline,<br />

commemorate achievement, communicate ideas and even provide specific skill sets for future<br />

careers.<br />

The following are key elements to high-quality arts offerings:<br />

1. Arts programming emphasizes the importance of art as a tool of self-expression<br />

and exploration for all young people.<br />

a. Programming encourages young people to express their feelings, explore their interests,<br />

and assert and develop their ideas and unique identities.<br />

b. Programming promotes skill development and, when programmatically appropriate, mastery.<br />

c. Programming places as much emphasis on process as on product.<br />

d. Young people are able to reflect on and communicate about the connection between<br />

who they are and what they are creating.<br />

e. Programming gives young people guidance and practice in talking about the meaning<br />

and process of the art they make.<br />

f. Program embraces mistakes as learning opportunities.


2. Arts programming emphasizes the importance of art as an avenue for connecting<br />

communities.<br />

a. Programming provides young people the opportunity to create collaboratively and explore<br />

common ground.<br />

b. Program takes young people on field trips to community arts organizations, museums,<br />

events, readings and exhibits.<br />

c. Program encourages family participation in planning and attending art experiences (both<br />

within the program and field trips).<br />

d. Program provides young people opportunities to create, perform and exhibit in a variety<br />

of arts venues that connect to the community (e.g. libraries, schools, galleries, coffee<br />

houses, festivals, talent shows, bookstores and events).<br />

e. Program pursues opportunities for its young people to collaborate with peers enrolled<br />

in other art programs/projects.<br />

f. Program highlights the use of art as a tool for community awareness and social change<br />

pertinent to its young people.<br />

3. Arts programming includes different related styles, from a variety of cultures.<br />

a. Programming explores the lineage and influences that relate to its art activities.<br />

b. Activities teach young people the terminology, principles, steps and uses of their artistic<br />

media.<br />

c. Programming explores the significance of and uses of artistic expression in everyday life.<br />

d. Program recruits and involves local artists, craftspeople and creative people of diverse<br />

ethnicities and cultures.<br />

4. Arts programming encourages teamwork, self-discipline and leadership.<br />

a. Activities present and reinforce positive social skills (e.g. respect, collaboration, patience<br />

and appreciation).<br />

b. Activities promote goal-setting and planning.<br />

c. Collaborative activities promote appreciation and strategic use of individual strengths<br />

and talents.<br />

d. Program intentionally connects the skills needed for success in art with those needed<br />

for success in other endeavors.<br />

e. Programming provides opportunities for peer-to-peer teaching and mentoring.<br />

f. Programming incorporates opportunities both for instruction and self-directed learning.<br />

g. Programming encourages additional practice beyond the program.<br />

h. Programming guides young people in a way to assess their own work as well as a<br />

constructive way to give feedback to others.<br />

i. Programming promotes critical thinking, analysis and problem solving.<br />

5. Arts programming promotes the arts as a tool for reinforcing and enhancing<br />

lessons learned in the classroom.<br />

a. Programming explores and promotes the applications of reading, writing, mathematics,<br />

science, social studies and language skills within an artistic discipline, activity or project.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 19


. Programming incorporates technology where appropriate and possible.<br />

c. Activities explore historic aspects of an artistic discipline.<br />

d. Programming views art through the context of the time period and events during which<br />

it was created and makes connections to the cultural and social contexts of today.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 20<br />

◆<br />

SPORTS AND RECREATION DEVELOPMENT<br />

Atrip down to the court, field or diamond is about much more than just basketball, football<br />

or baseball when you’re a professional youth worker. Emotional, social and even<br />

intellectual development can all be linked to physical activities. Participating in recreational<br />

and athletic activities not only provides fun, promotes kinesthetic awareness, develops<br />

physical coordination and the ability to work within a structure—it also gives young<br />

people opportunities for skill mastery, the achievement of tangible goals, the satisfaction<br />

of recognition, and meaningful membership within a group.<br />

The following are key elements of successful sports and recreation programming:<br />

1. Program offers individual, group and team activities.<br />

a. Program offers both competitive and non-competitive activities.<br />

b. Program provides opportunities for small group participation (e.g. catch, races, one-on-one,<br />

Frisbee, jump rope).<br />

c. Program provides opportunities for large group non-team activities (e.g. freeze-tag, step,<br />

Simon says, hiking).<br />

d. Program offers team activities.<br />

e. Programs with teams provide young people with opportunities to showcase their abilities<br />

as a team (e.g. tournaments, scrimmages, meets, games).<br />

2. Program allows for and promotes the participation of young people with diverse<br />

interests, objectives, preferences and physical and mental abilities.<br />

a. Program provides opportunities for passive play (e.g. cards, board games, brain teasers<br />

and puzzles).<br />

b. Program offers activities that promote physical, intellectual and social development (e.g.<br />

charades, chess, debate, weight lifting).<br />

c. Program offers activities requiring varying amounts of physical exertion.<br />

d. Program gives young people the opportunity to contribute activities, games and sports<br />

to the group.<br />

e. Program offers participants choice in and experience with different roles and responsibilities<br />

within activities.<br />

f. Program provides recreational programming that meets the needs of both genders.


3. Program offers both directed and self-directed activities.<br />

a. Coaches are trained in the sports activities that they lead.<br />

b. Program offers young people the chance to design and run activities.<br />

c. Program offers young people the chance to participate in recreational activities with<br />

minimum adult supervision.<br />

4. Recreational activities cultivate character development.<br />

a. Activities promote cooperation.<br />

b. Activities promote team-building and the sublimation of personal glory for the good<br />

of the whole.<br />

c. Activities promote leadership.<br />

d. Activities promote good sportsmanship and professionalism.<br />

e. Activities promote determination.<br />

f. Activities promote strategic thinking.<br />

g. Activities promote mutual respect for all participants.<br />

h. Higher skilled participants are given the opportunity to instruct, mentor and assist<br />

participants with lower skills.<br />

i. Program provides opportunities for individual reflection on and group discussion of<br />

activities.<br />

j. Program promotes the positive uses of losing and struggle.<br />

k. Program values, acknowledges and celebrates improvement and effort.<br />

5. Recreational program encourages skill acquisition and development and<br />

promotes full participation regardless of skills and experience.<br />

a. Program offers a range of recreational activities, from simple to complex.<br />

b. Program offers guided skill development in its recreational and athletic activities.<br />

c. Program offers a clear and communicated progression of activities based upon the<br />

abilities of the participants.<br />

d. Program staff plans and tracks participants’ progress through activities of increasing<br />

intensity or difficulty.<br />

e. When appropriate, program provides opportunities to explore recreational activities<br />

unfamiliar to participants.<br />

f. Program clearly communicates sport and game rules.<br />

g. Program creates the opportunity for young people to develop a variety of skills and<br />

techniques, even within one type of activity.<br />

6. Program values and supports educational and developmental growth.<br />

a. Program provides opportunities for mental engagement and learning (e.g. knowledge<br />

of rules and strategies for a particular sport/game/hobby, knowledge and appreciation<br />

of the history in a particular sport/game/hobby, biographical research, appreciation<br />

and understanding of natural resources).<br />

b. Program provides opportunities for reading connected to sport/game/hobby.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 21


c. Program provides opportunities for young people to build knowledge of the working<br />

and care of their bodies.<br />

d. Program celebrates the membership of its group and the contributions of all members.<br />

e. Program provides opportunities for leadership.<br />

f. Program provides opportunities for young people to learn the importance of good<br />

nutrition and physical fitness and puts those concepts into practice with them.<br />

g. Program provides activities that link the skills and values learned in sports/games/<br />

hobbies to other aspects of young peoples’ lives.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 22<br />

◆<br />

WORKFORCE AND CAREER DEVELOPMENT<br />

College is not the only productive path to the future. Some young people choose joining<br />

the workforce after high school. Yet the distinctions between WORK and a CAREER<br />

can make a tremendous difference in the quality of life and earning power that a young<br />

person is likely to experience in the working world. In after-school programs, we can help<br />

them understand and explore diverse paths into professional life. We can encourage them<br />

to envision themselves in ways that they may not have considered. We can provide the<br />

kind of mentoring that may not be available at home and bring families into the career<br />

process to strengthen support. We can do our part to make sure that our young people start<br />

out with the necessary skill sets and clarity to obtain meaningful employment that has both<br />

a viable future and a natural connection to their talents and interests.<br />

1. Program exposes youth to a broadening horizon of career possibilities.<br />

a. Program guides youth in the exploration of careers that combine their skills and interests<br />

(including those less obviously connected to their skills and interests).<br />

b. Program helps youth identify emerging career paths.<br />

c. Program helps youth access up-to-date statistical information on the compensation for<br />

different types and levels of work, as well as the experience and/or education needed to<br />

enter and advance in different fields.<br />

d. Program provides a diverse and engaging array of guest speakers from different<br />

professions and trades (including speakers from the immediate program community).<br />

e. Program provides opportunities to participate in tours of various workplaces.<br />

f. Program helps youth make the connection between skills used in program activities and<br />

skills used in careers.<br />

g. Program guides youth to research both traditional and non-traditional resources to achieve<br />

career goals.<br />

h. Program, when possible, offers youth meaningful, mentored, acknowledged and<br />

compensated opportunities to work within the program itself.<br />

i. Program helps youth understand that increased experience and training lead to greater<br />

advancement and reward.


2. Program includes career awareness and career planning activities.<br />

a. Program staff guides youth in strategizing, developing and maintaining career plans<br />

(including the first steps they will need to take as they begin their paths).<br />

b. Program activities and goals emphasize job retention and career advancement over<br />

entry-level placement.<br />

c. Program staff guides youth through self-assessment of personal interests and goal-setting.<br />

d. When possible, program provides youth with access to career aptitude and preference tests.<br />

e. Program offers both individual and group counseling sessions dedicated to career planning,<br />

as well as the assessment of personal skills, abilities, and aptitudes and personal strengths<br />

and weaknesses as they relate to careers and employment.<br />

f. Program assembles and provides youth with the use of a job reference library (including<br />

resources with which to explore the realities of a chosen career).<br />

g. Program connects youth to workshops with professionals who communicate the steps<br />

they took in achieving their work goals.<br />

3. Program trains youth in both hard and soft job-readiness skills.<br />

a. Program trains youth in understanding and completing job applications.<br />

b Program trains youth in resume preparation.<br />

c. Program trains youth in interviewing skills and strategies.<br />

d. Program trains youth in job hunting, job keeping and strategies for advancement.<br />

e. Program trains youth in effective self-advocacy in work environments (e.g. promotions,<br />

salary increases, benefits, working conditions, hours, etc.).<br />

f. Program trains youth in job behavior skills (e.g. appropriate attire, situation-appropriate<br />

language, time and materials management and communication).<br />

g. Program guides youth in exploring the impact of physical appearance on employability.<br />

h. Program helps youth explore workplace cultures, structure and workers’ rights.<br />

i. Program structures service learning, community service experiences and internships to<br />

teach transferable skills.<br />

j. Program staff models punctuality, preparedness and professionalism.<br />

4. Program for older youth focuses on employer engagement.<br />

a. Program works with local employers to offer job shadowing and connects youth to<br />

these opportunities.<br />

b. Program provides coaching during the learning stages of a new job.<br />

c. Program connects youth to internships or jobs related to their goals and interests.<br />

d. Where applicable, program teams with trade unions to offer apprenticeship or<br />

pre-apprenticeship opportunities.<br />

e. Program integrates vocational and academic curriculum.<br />

f. Program engages employers in active roles such as steering committees.<br />

g. Program gathers feedback and data regularly from employers for continuous improvement<br />

(e.g. providing employers with assessment forms to submit for youth).<br />

h. Program invites employers to provide instructional staff, training facilities and other resources.<br />

i. Program encourages employers to act as mentors to the youth they work with.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 23


5. Program connects work and learning.<br />

a. Program activities reflect the expectations that youth will meet in careers and work.<br />

b. Program ensures that career and workforce materials and resources are adequate and<br />

up to date.<br />

c. Program provides a structure through which youth can progress in their attainment of<br />

leadership and career skills.<br />

d. Program creates participant-run projects that are, or simulate, actual business enterprises.<br />

e. Program encourages growth of savings for participants (such as Individual Development<br />

Accounts) to use for education and/or training.<br />

f. Program connects youth to resources for education funding for when the program is<br />

completed.<br />

g. Program has systems in place to evaluate project sustainability.<br />

h. Program provides opportunities for peer assessment of projects.<br />

6. Program teaches youth life skills that enhance work.<br />

a. Program provides opportunities for youth to learn to present persuasive points of view,<br />

achieve consideration from others, influence agendas, procedures or approaches, and<br />

argue in support of people, ideas and changes.<br />

b. Program provides opportunities for youth to learn and practice the principles of negotiation<br />

(e.g. work incrementally toward agreements, come to terms through the<br />

resolution of divergent interests, turn conflict into partnership, find common goals).<br />

c. Program provides opportunities for youth to develop skills in guiding and teaching<br />

others (e.g. explanation, demonstration, coaching, answering questions, providing verbal<br />

support).<br />

d. Program provides opportunities for youth to learn to share knowledge and information,<br />

listen and respond, pay attention to verbal and non-verbal cues, ask questions, paraphrase<br />

and check for understanding/meaning.<br />

e. Program provides opportunities for youth to build leadership skills and provide direction<br />

to others around a common goal.<br />

f. Program provides opportunities for youth to learn to be adaptable, to respond to different<br />

situations and fill additional roles in relation to their scope of work.<br />

7. Program helps youth develop the new basic skills needed for careers in<br />

the 21st century.<br />

a. Program provides opportunities for developing communication skills.<br />

b. Program provides opportunities for developing collaboration skills.<br />

c. Program provides opportunities for developing technological skills.<br />

d. Program provides opportunities for problem solving.<br />

e. Program provides opportunities to innovate (e.g. originate, generate, design and invent<br />

new applications, ideas, relationships, systems or products, including artistic contribution).<br />

f. Program provides opportunities for the synthesis of a wide variety of information.<br />

g. Program provides opportunities for analysis, evaluation and reflection.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 24


8. Program helps youth develop skills in specific modes of communication.<br />

a. Program provides instruction and opportunities in depicting information visually (e.g.<br />

creating tables, graphs, drawings, sketches, icons).<br />

b. Program provides instruction and opportunities to communicate information through<br />

text (e.g. instructions, plans, proposals, memoranda, timelines, work plans, logic models).<br />

c. Program provides instruction and opportunities in oral presentation (e.g. summaries,<br />

debate, narrative, pitch, and anecdote).<br />

d. Program provides instruction and opportunities in the use of communication technology<br />

(e.g. word processing programs, spread sheets, PowerPoint, maintaining and troubleshooting<br />

technical equipment).<br />

9. Program helps youth develop skills with which to manage their work lives.<br />

a. Program activities include the budgeting and management of finances, materials and<br />

facilities.<br />

b. Program guides youth in strategies and opportunities for the development of skills in<br />

goal-setting and self-assessment.<br />

c. Program guides youth in strategies and opportunities for the development of time<br />

management skills (e.g. managing deadlines, creating timelines, prioritizing actions,<br />

record keeping, punctuality, keeping on schedule).<br />

d. Program guides youth in learning to develop contingency plans for activities and projects.<br />

e. Program guides youth in strategies for materials management (e.g. binder creation, filing,<br />

portfolio creation, sample selection and submission).<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 25<br />

◆<br />

READINESS FOR POST-SECONDARY EDUCATION<br />

Both the knowledge of and preparation for what it takes to “get in” and “stay in” the world<br />

of higher education are skill sets that after-school programs can help young people<br />

build, beginning as early as middle school. In OST we can help them figure out why they<br />

would want to pursue education beyond high school, providing them with the exposure to<br />

both college facilities and current students, guiding them as they navigate the steps and<br />

cultivate the mindset to be ready for a life of learning after high school.<br />

The following are key elements to encouraging readiness for higher education:<br />

1. Program works with young people and their families to increase their awareness<br />

about educational options beyond high school and their connections to careers<br />

and quality of life.<br />

a. Program acquaints young people with options in universities, community colleges, junior<br />

colleges, professional academies, vocational training and the military.<br />

b. Program exposes young people to a wide variety of careers and the educational<br />

requirements for entering them.


c. Program fosters awareness in young people of the relative pay levels of different careers<br />

and the educational paths to getting there.<br />

d. Program promotes the realistic understanding of the relative costs and academic<br />

requirements for admission into higher education.<br />

e. Program provides young people with opportunities to visit college campuses and get<br />

firsthand impressions of college life.<br />

f. Program promotes youth and family understanding of how to maximize available<br />

opportunities and resources to attain college admission.<br />

g. Program promotes the realistic understanding of the difference between a high school<br />

transcript that allows for graduation and one that makes a competitive college candidate.<br />

h. Program provides young people with opportunities to talk with and question college<br />

students or recent graduates, and encourages program staff to share their own<br />

experiences in post-secondary education.<br />

i. Program exposes young people to positive pop-culture portrayals of college life.<br />

2. Program provides young people with a gradual familiarization of the mechanics<br />

of the application process.<br />

a. When appropriate, program acquaints young people with the different components of<br />

a college application and provides guided practice in their completion.<br />

b. Program provides opportunities for young people to assemble and create a portfolio of<br />

writing and art, as well as documentation of OST projects.<br />

c. Program works with young people on writing about themselves, their experiences and<br />

opinions and crafting these pieces into a college essay or a personal statement.<br />

d. When possible, program guides young people in the college interview process and gives<br />

them opportunities to practice.<br />

e. When possible, program guides young people in exploring financial support options<br />

and how to access scholarships as well as other types of resources they will need for<br />

post-secondary education.<br />

3. Program works with young people to build and maintain their emotional readiness<br />

for higher education.<br />

a. Program staff models and promotes self-worth and group-worth in its interactions and<br />

activities with young people.<br />

b. Participants’ ownership language and the ability to articulate personal value within a team<br />

reflect their understanding of self-worth and group-worth.<br />

c. Program promotes an environment that values differences and identifies commonalities,<br />

and exposes young people to diverse groups.<br />

d. Program guides young people in developing skills in self-advocacy and knowing when<br />

and how to use them.<br />

e. Program promotes the exercise of self-control for the purpose of achieving a goal.<br />

f. Program helps young people develop positive criteria for selecting friends in regards to<br />

achieving a goal.<br />

g. Program gives young people guided opportunities to make informed choices that take<br />

into consideration personal preferences, interests and abilities.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 26


h. Program prepares young people for the realities of navigating college culture, environment<br />

and curriculum.<br />

i. Program promotes an awareness of process and fosters the understanding that worthwhile<br />

things take time.<br />

j. Program staff models, values and recognizes persistence and hard work to attain goals.<br />

k. Program provides young people opportunities to discuss their future plans and strategies<br />

with their peers.<br />

l. Program helps young people prepare for, reflect upon and discuss new experiences and<br />

their significance to their goals in higher education.<br />

m. Program guides young people in managing stress.<br />

4. Program promotes development of the soft skills needed for higher education.<br />

a. Program promotes independence in working.<br />

b. Program promotes goal-setting.<br />

c. Program helps young people develop skills in time management, priority setting, financial<br />

management and materials management.<br />

d. Program guides young people in exploring how they learn best and creates opportunities<br />

for them to claim and name their individual learning styles.<br />

e. Program provides young people with guided as well as independent opportunities to do<br />

research and synthesize that information.<br />

f. Program provides young people with opportunities to break work down into steps.<br />

g. Program creates opportunities for recognition and celebration of the accomplishment<br />

of these steps and goals.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 27<br />

◆<br />

ENTREPRENEURSHIP DEVELOPMENT<br />

The dot-com boom may have come and gone, but in the marketplace of the 21st<br />

century there are still more opportunities than most adults can imagine to create, grow<br />

and profit from original business ideas. Entrepreneurship development not only offers young<br />

people a fun experience that can provide a source of income and increase their feelings of<br />

mastery and future, it also teaches the kinds of skills, processes and big-picture thinking that<br />

easily translate to almost any other endeavor. With its emphasis on learning through doing,<br />

after school is a natural arena for testing out what it takes to see a process from conception<br />

through completion.<br />

1. Program helps young people understand what it means to be an entrepreneur<br />

and how to evaluate and build upon their own related skills.<br />

a. Program facilitates discussion and identification of what an entrepreneur does, what it<br />

takes to succeed, and how it fits into the business world.


. Program gives young people the opportunity to identify and access their own<br />

entrepreneurial traits and explore ways in which they might be used.<br />

c. Program explores types of “Social Entrepreneurship” and how their success is measured<br />

in more than profit.<br />

d. Program guides young people in developing a personal plan to build their entrepreneurial<br />

strengths (e.g. practice pitching ideas, researching, organizing a team, prioritizing).<br />

e. Program brings in working entrepreneurs to speak on their motivations, skills and<br />

experiences.<br />

f. Program uses the work of both better- and lesser-known entrepreneurs to illustrate its<br />

instruction.<br />

2. Program identifies habits of mind that are conducive to entrepreneurial success.<br />

a. Program examines how to recognize market needs and turn them into entrepreneurial<br />

opportunities.<br />

b. Program analyzes how customer satisfaction is essential for success.<br />

c. Program focuses on the process of problem identification and solution.<br />

d. Program analyzes the benefits and methods of networking and mentoring.<br />

e. Program explores the value of ethics in relating to employees, customers and business<br />

partners, and examines ethical standards.<br />

f. Program provides young entrepreneurs with the opportunity to role-play situations<br />

where an entrepreneur must make a decision around business ethics.<br />

g. Program helps young people make the connection between school performance and<br />

interpersonal skills and aptitude for success as an entrepreneur.<br />

3. Program enables young people to analyze customer groups and develop a plan<br />

to identify, reach, and retain customers in a specific target market.<br />

a. Program identifies the differences between marketing and selling.<br />

b. Program explores the wide variety of ways that entrepreneurs get their message across to<br />

prospective customers.<br />

c. Program guides young people through the process of preparing a marketing plan for a<br />

prospective business.<br />

d. Program emphasizes the link between customer service and client retention.<br />

e. Program teaches how to create customer surveys.<br />

f. Program provides opportunity and instruction for young people in determining meaning<br />

from data and statistics.<br />

g. Program explores the role of test-marketing in product development.<br />

4. Program enables young entrepreneurs to apply economic concepts when making<br />

decisions for entrepreneurial ventures.<br />

a. Program guides young people in the process of analyzing and listing “risk vs. benefit”<br />

both in business and in personal life and examines the criteria for taking reasonable<br />

risks.<br />

b. Program examines the processes of partnering and outsourcing in production and<br />

distribution.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 28


c. Program explores the opportunities, risks and demands of different kinds of business<br />

ownership (e.g. sole proprietorships, partnerships, corporations).<br />

d. Program examines the differences between short-term and long-term profits.<br />

e. Program explores the relationship between supply and demand.<br />

f. Program explores the role of government and how regulations relative to taxes, employees’<br />

social security, workplace regulations, health insurance, etc., affect entrepreneurs.<br />

g. Program provides the opportunity to choose a hypothetical product, identify a buyer’s<br />

market, and then determine how much that market would be willing to pay for the<br />

product.<br />

5. Program offers young people practical experience in developing the basic<br />

financial skills that are required in business.<br />

a. Program teaches the basics of personal financial management (e.g. checkbook balancing,<br />

creating and implementing a budget, record keeping, financial planning and comparison<br />

purchasing).<br />

b. Program explores why keeping good records is essential to both business and personal<br />

success (e.g. personal taxes, tracking monetary transactions, documenting communications,<br />

collecting contacts, preparing proposals, grant compliance).<br />

c. Program identifies various types of business records and guides young people in their<br />

application.<br />

d. Program teaches how to create formal business statements from business records and<br />

how to analyze and use the resulting data.<br />

e. Program guides young people in tracking personal expenses for a specific time period<br />

and examining what they have learned from the experience.<br />

6. Program teaches young people specific business skills particular to<br />

entrepreneurship.<br />

a. Program teaches how to research and estimate the cost of manufacturing a product.<br />

b. Program teaches how to identify and estimate start-up costs for an entrepreneurial<br />

endeavor.<br />

c. Program teaches how to identify and approach varied sources of funding (e.g. family,<br />

friends, personal savings, grants, bank loans, venture capital).<br />

d. Program teaches how to read annual reports of businesses to determine profit or loss.<br />

e. Program teaches about buying in bulk and wholesale.<br />

7. Program gives young people the opportunity to develop a business plan/proposal<br />

for an entrepreneurial venture.<br />

a. Program explores the differences between vision (why you’re doing it), goals (what you’re<br />

going to do) and objectives (the steps you’re going to take to get there).<br />

b. Program guides young people in developing a vision statement for their ventures and<br />

monitoring the achievement of that vision.<br />

c. Program guides young people in the creation of a business plan.<br />

d. Program helps young people understand the roles necessary for fulfilling their vision and<br />

how to engage others who will fill those roles.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 29


e. Program teaches how to evaluate goal achievement and set both short- and long-term goals<br />

within the frame of a timeline.<br />

f. Program teaches strategies for team building.<br />

8. Program gives young entrepreneurs the opportunity to analyze the effect of<br />

cultural differences, export/import opportunities, and trends on an entrepreneurial<br />

venture in the global marketplace.<br />

a. Program helps young people explore how youth, as a target market, have been<br />

approached, manipulated and exploited by businesses and entrepreneurs.<br />

b. Program explores how to make predictions of trends.<br />

c. Program examines the social responsibility connected to import/export.<br />

d. Program examines the role of business in a variety of local cultures and connects it to<br />

opportunity recognition.<br />

e. Program explores opportunity recognition within our national culture.<br />

Field <strong>Guide</strong> to OST Best Practices / High-Interest, Hands-On Activities / 30


3<br />

The program has strong<br />

connections to local community<br />

with opportunities for engaging<br />

parents and contributing<br />

to the community.


3<br />

CIVIC DEVELOPMENT<br />

In our work with young people, we are not only growing future leaders, accomplished<br />

artists, world-renown scientists, celebrated authors, brilliant mathematicians, amazing<br />

engineers and architects, adept administrators, pioneering naturalists, remarkable teachers,<br />

theorists, practitioners, doers, movers and shakers—we are also helping shape our next<br />

generation of everyday, informed, invested and involved citizens. How young people come<br />

to contribute to and improve the society in which they live will be the ultimate measure of<br />

the success of our service. After school can provide ample opportunities for young people<br />

to learn how to give back in a way that has personal meaning, to grasp the issues that<br />

affect their lives, gain experience and understanding and navigate and change the very<br />

systems and forces that govern them.<br />

The following are key elements to promoting civic responsibility:<br />

1. Program effectively encourages good citizenship.<br />

a. There is evidence of an understood code of conduct.<br />

b. Code of conduct is co-created by staff and young people.<br />

c. Program encourages young people to think through choices and the associated<br />

opportunities and costs of those choices.<br />

d. Staff models cooperation and collegiality in their contact with young people and<br />

each other.<br />

e. Young people are singled out for acts of kindness, community and responsibility.<br />

f. There is evidence that consequences for negative behaviors have been clearly<br />

communicated to young people.<br />

g. Young people seem comfortable in doing things for the good of the group.<br />

h. Mistakes and not meeting goals are embraced as learning opportunities rather than<br />

as failure.<br />

i. Program encourages young people to explore coping strategies with which to<br />

navigate social codes of conduct.<br />

Field <strong>Guide</strong> to OST Best Practices / Opportunities for Engaging Parents and Contributing to the Community / 32


2. Program develops and provides opportunities for service learning and community<br />

contribution.<br />

a. Young people’s projects connect to the community at large (e.g. forums, councils,<br />

newsletters and magazines, petitions, radio shows, panels, workshops, committees).<br />

b. Young people’s projects are based both on community need and their own interests.<br />

c. Service learning projects include opportunities for implementing diverse skills such as<br />

research, needs assessment, interviewing, taking surveys, youth mapping and evaluation.<br />

d. Staff and participants work together to create service-learning opportunities with the<br />

needed planning, resources, relationships and reflection to be successful.<br />

3. Program ensures that young people receive encouragement and<br />

acknowledgement for the community contributions that they make.<br />

a. Program staff documents the process and product of young people’s contributions to the<br />

community.<br />

b. Program schedules both annual and summer events for the recognition of young people’s<br />

contributions to the community and invites families, teachers and community members.<br />

c. Staff develops a youth recognition strategy that is tied to ongoing development activities.<br />

d. Program communicates young people’s civic accomplishments in venues that are<br />

accessible to the general public (e.g. ceremonies, newsletters, news stories, nominations).<br />

4. As appropriate for their ages, program introduces young people to the structures<br />

and systems that affect their community and how to navigate them.<br />

a. Program provides young people with training around self-advocacy (e.g. voting, talking<br />

to teachers, applying for summer jobs, family discussions, exercising their rights within<br />

their communities and schools, standing up for their civil liberties).<br />

b. Program provides access to information on protocols for self-advocacy.<br />

c. Program provides opportunities for young people to practice self-advocacy.<br />

5. Civic education, leadership development and citizenship activities link to issues<br />

of race, ethnicity, economics and gender.<br />

a. Program examines the need for and history of civil rights movements, both past and present.<br />

b. Program staff does not model cultural assumptions and actively identifies and challenges<br />

stereotypes in gender, ethnicity, race, age, religion, economic status and sexual preference.<br />

c. Program draws connections between different kinds of discrimination and intolerance<br />

past and present, at home and abroad and examines factors that contribute to them.<br />

d. As appropriate, programs explore strategies for bridging the gaps that exist between races,<br />

genders, ethnicities, religions and sexual orientations.<br />

e. Program gives young people the services and supports to be able to address issues of<br />

unfairness and intolerance in an atmosphere of safety.<br />

f. While valuing individual and group identity, program also works to help its young people<br />

identify common ground.<br />

g. Program addresses the power of language in discrimination and unification.<br />

h. Program helps young people examine the factors that contribute to discrimination and<br />

intolerance.<br />

Field <strong>Guide</strong> to OST Best Practices / Opportunities for Engaging Parents and Contributing to the Community / 33


◆<br />

COMMUNITY CONNECTION<br />

It takes a village to raise a child. And it takes a community to bring out the best in afterschool<br />

programming. While young people are undeniably our focus, reaching out to<br />

families, schools, libraries, law enforcement, recreation centers, local businesses, places of<br />

worship, neighborhood organizations, policymakers and community leaders can only make<br />

our programs even more effective. As well as creating the two-way connection between<br />

young people and the communities that they live in, reaching out also helps promote an<br />

asset-based image of youth and gives our young people an asset-based image of our<br />

community. It gives our programs the kind of visibility and partnerships that help them<br />

flourish.<br />

The following are key elements to building strong community connections:<br />

1. Program invites families (i.e. parents, relatives, extended family members,<br />

caregivers and guardians) to become active partners in the life of the program.<br />

a. Staff acknowledges and/or welcomes families when they come on site.<br />

b. There is evidence of the program making meaningful opportunities for involvement to<br />

parents (e.g. as program volunteers or administrative staff, workshop leaders, aides,<br />

committee members, mentors).<br />

c. Program creates opportunities and access to information for families to increase family<br />

ability to advocate for the benefit of their young people and to learn how to navigate<br />

the systems that affect them.<br />

d. There is evidence that the program contacts families on a regular basis with information,<br />

concerns and kudos for their kids.<br />

e. Program passes along appropriate information from school and youth to families.<br />

f. Program has methods of integrating family feedback into programming.<br />

g. Program has scheduled times when families can confer with staff and director.<br />

h. When appropriate, program creates opportunities for families to participate in goal-setting<br />

for their young people.<br />

i. There is documentation of events where families are involved.<br />

2. Program embraces the culture of young people’s families and family culture.<br />

a. Staff has an awareness of, sensitivity to and familiarity with the languages and cultures<br />

of the families they serve and the communities in which they reside. Program makes sure<br />

that families with language barriers have access to program information.<br />

b. Program encourages young people to understand their cultures.<br />

c. Program encourages young people to explore and share their home cultures with their peers.<br />

d. Program organizes events that celebrate the families and the cultures that they come from.<br />

Field <strong>Guide</strong> to OST Best Practices / Opportunities for Engaging Parents and Contributing to the Community / 34


e. When possible, program creates opportunities for young people to bring what they are<br />

learning into their homes to involve their families.<br />

f. Program makes use of cultural institutions and embassies here in <strong>DC</strong> in the exploration<br />

of young people’s home cultures.<br />

3. Program seeks and builds community partnerships and alliances.<br />

a. There is observable or documented evidence of collaboration with other youth-serving<br />

programs, community organizations and businesses.<br />

b. Program management is able to explain the roles of community partners.<br />

c. Program demonstrates ongoing efforts to access diverse funding streams.<br />

d. Program creates opportunities to integrate local volunteers and interns into the program.<br />

e. Program is involved in raising the awareness of their work within the community and<br />

awareness of value of youth work and OST in general.<br />

f. Program pursues opportunities to participate in and/or host community events.<br />

g. Program staff facilitates relationships between young people and local public and<br />

community agencies (e.g. police, fire, library, A.N.C., city government).<br />

Field <strong>Guide</strong> to OST Best Practices / Opportunities for Engaging Parents and Contributing to the Community / 35


4<br />

The program is offered<br />

in a safe, structured, nurturing<br />

environment by a sustainable,<br />

well-run organization.


4<br />

PROGRAM ADMINISTRATION<br />

Setting up and adhering to purposeful policies and procedures comprise the foundation<br />

for growing, sustaining and evolving an effective program for young people. Clarity of<br />

mission and targeted outcomes are as important to a program’s viability today as self<br />

evaluation, collaboration and diversification of funding are to a program’s longevity tomorrow.<br />

Working within a planned and realistic structure that has the ability to change and grow with<br />

the landscape of out-of-school time is an important way that we can strengthen our<br />

profession and help the young people whom we serve.<br />

1. Program has systems in place to meet day-to-day challenges.<br />

a. Program employs sufficient full-time, part-time and substitute staff that in case of staff<br />

illness or emergency, an adequate staff-to-student-ratio (1:15 for ages 14-24/ 1:10 for<br />

ages 5-13) can be maintained.<br />

b. Program has a written plan for changes in child-staff ratios when level of risk in an<br />

activity increases.<br />

c. There is a system in place to ensure that staff has adequate experience, training and<br />

desire to work with young people.<br />

d. Program has documented procedures for tracking enrollment.<br />

e. Program has documented procedures for tracking attendance.<br />

f. Program has documented procedures for tracking levels of participation in individual<br />

young people.<br />

g. Program maintains enough information on other youth-serving organizations and<br />

programs to be able to refer out and guide young people in their transition when they<br />

age out, relocate or change their interests or needs.<br />

h. Program staff collaborates on how best to understand and serve young people with<br />

special needs in a group setting and makes provisions whenever such a young person<br />

enters the program.<br />

i. Relevant, subsidized, professional development training is provided both to administrative<br />

and frontline staff.<br />

j. At least 2 frontline staff and 1 supervisor have completed AYD (Advancing <strong>Youth</strong><br />

Development) and at least 1 program staff has completed training on the use of the<br />

WEBSTARS data reporting system.<br />

Field <strong>Guide</strong> to OST Best Practices / Organizational Infrastructure / 37


k. For continuity of service, program has provisions for use of an alternate space if the<br />

current site becomes unusable.<br />

l. Program has documented weather and communication procedures.<br />

m. Program has set and documented procedures for the arrival and dismissal of its young<br />

people.<br />

2. Program has documentation in place to meet day-to-day challenges as well as<br />

emergencies.<br />

a. Prior to beginning work, all staff – full-time, part-time, volunteer, substitute and youth –<br />

are provided with written job descriptions, an employee handbook, and comprehensive<br />

program orientation and are introduced to the other staff they will be working with.<br />

b. Program maintains all required participant documents and can readily access them when<br />

needed (e.g. signed parental consent forms, emergency contact information, administration<br />

of medications, special dietary needs, transportation instructions, swimming permission).<br />

c. Program maintains accurate, updated and accessible medical records on its young people<br />

(e.g. medications, allergies, emergency contacts, etc.).<br />

d. Program maintains a regularly updated list of phone and email contacts for families. And<br />

young people and their families are provided with practical ways to contact the program.<br />

e. Written policies and procedures are reviewed with staff on an ongoing basis (e.g. fire<br />

drills, disciplinary procedure, confidentiality policy).<br />

f. Program provides all staff with a phone/email contact tree, in case of emergencies.<br />

g. Program documents and files succinct descriptions and steps for activities and projects,<br />

so that substitutes can easily pick up where program staff has left off.<br />

h. Program keeps confidential archive of information for at least one year after a young<br />

person has left the program.<br />

i. Program tracks the progress of young people after they leave the program.<br />

j. Program conducts exit strategy meetings with young people leaving the program and,<br />

when appropriate, with their families.<br />

k. Program documents up-to-date personal and academic information on young people that<br />

can be shared with program colleagues.<br />

3. Program uses evaluation as a tool for continuous growth and improvement.<br />

a. Program defines and documents specific outcomes that it desires for its young people,<br />

what it will do to help young people achieve them, what indicators will show that<br />

progress is being made, and how it will measure that progress.<br />

b. Program shares evaluation information with funders and other stakeholders.<br />

c. Program regularly involves staff, young people, families and other community<br />

stakeholders in evaluation of the program through various means (e.g. surveys,<br />

questionnaires, interviews, focus groups, meetings and town halls).<br />

d. Program uses information from past evaluations to inform present strategies.<br />

e. Program participates in group information gathering to further the youth-serving<br />

community and the field of out-of-school time.<br />

f. Program makes use of evaluation to generate promotional and fund-raising material<br />

and to raise its visibility.<br />

g. When possible, program engages external evaluators.<br />

Field <strong>Guide</strong> to OST Best Practices / Organizational Infrastructure / 38


4. Program has plan in practice for program oversight.<br />

a. Program regularly reviews its administrative policies and procedures to ensure that they<br />

are effective, fair and in keeping with the mission and goals of the program.<br />

b. Program facilitates no less than an annual meeting with its board of directors.<br />

c. Program board is composed by a diverse group of stakeholders and community leaders<br />

outside of its administrative staff.<br />

d. The board of directors is active in the day-to-day function, operations and life of the<br />

program.<br />

e. Program policies and procedures are readily available to the community (e.g. posted<br />

at site, posted on website, in other languages).<br />

f. All hiring, placing, promoting and terminating of staff is documented and supported.<br />

g. All admission, exclusion or expulsion of youth within the program is documented and<br />

supported.<br />

h. Program implements and documents regular staff performance reviews.<br />

i. Program regularly reviews materials and supplies to ensure adequacy.<br />

j. Program reviews staff time-sheets for accuracy and pays staff in a timely manner.<br />

k. Program uses volunteers and records their involvement.<br />

l. Program has site budget and processes in place for the appropriate distribution of funds.<br />

5. Program, staff, board, young people and families are clear on an articulated and<br />

documented mission and purpose of the program.<br />

a. Program develops and shares a strong mission statement that communicates how it<br />

currently enriches young people’s lives and what its aims are for the future.<br />

b. Program activities are consistent with its mission.<br />

c. Financial management of the program supports its goals and mission.<br />

d. All staff is provided and familiarized with how the program supports <strong>DC</strong> OST best<br />

practices.<br />

e. Staff, board, families and young people themselves provide input on how to achieve<br />

program mission and goals.<br />

f. Program solicits and documents testimonials from its young people and their families.<br />

6 Program seeks sustainability.<br />

a. Program actively seeks a diversified stream of funding from different sources (e.g.<br />

government, foundations, business, and the private sector).<br />

b. Program makes proactive provisions for expanding its work, outreach, location and<br />

hours during the summer and, when applicable, during school vacations.<br />

c. Program creates opportunities to showcase its young people and their accomplishments<br />

to funders and local policymakers (e.g. newsletters, events, websites, flyers, evites,<br />

collaborations, news coverage).<br />

d. Program seeks and secures ongoing training in grant writing and other aspects of<br />

organizational development.<br />

e. Program creates a plan for succession in leadership and prepares emerging leaders to<br />

take the lead in a way where continuity of program service will not be disrupted.<br />

Field <strong>Guide</strong> to OST Best Practices / Organizational Infrastructure / 39


f. Program actively partners with other organizations to achieve goals, secure funds and<br />

raise consciousness about youth programming.<br />

g. Program attempts to coordinate staff development activities with those of school and<br />

community partners.<br />

h. Program documents and archives the “how-to” of activities and projects (e.g. resources,<br />

contacts, outcomes).<br />

i. Program offers topics and materials that are relevant enough to engage and sustain the<br />

interest of its customers.<br />

Field <strong>Guide</strong> to OST Best Practices / Organizational Infrastructure / 40<br />

◆<br />

SAFETY, HEALTH AND NUTRITION<br />

There is little argument that safety must always be a high priority for all out-of-school time<br />

programs. It can make or break everything else good that happens during the program<br />

day and it is one of the prime developmental needs of young people. Safety, however, takes<br />

thought and planning. Systems need to be in place and followed in order to create an<br />

environment where learning, exploring and youth development can thrive. Attention to<br />

details that as adults we often take for granted can ensure healthy conditions, adequate<br />

nutrition, and a feeling of security for young people, their families and program staff.<br />

1. Program protects the safety and security of young people at and around its site.<br />

a. All program site entrances are either continually monitored or locked with a buzzer<br />

system that requires voice identification for admittance.<br />

b. Systems are in place to protect young people from harm when using site areas where<br />

supervision is more challenging (e.g. hallways, playgrounds, rest-rooms, etc.).<br />

c. Program monitors arrival and dismissal of young people and does not allow them to leave<br />

with anyone who does not have approval to pick them up.<br />

d. Parental sign-off is required for students who will leave on their own from the program.<br />

e. Programs can identify where their young people are throughout the program day.<br />

f. A consistently enforced code of conduct is publicly displayed and used to prevent accidents<br />

or violent conflict.<br />

g. Program provides young people with confidential avenues for informing the appropriate<br />

adults if they don’t feel safe.<br />

h. Program encourages young people walking or taking public transit home to travel together.<br />

i. When possible, program has designated security personnel.<br />

2. Program provides a safe physical environment for on-site activities.<br />

a. There are no observable safety hazards in the program space, either indoor or outdoor.<br />

b. There is a procedure in place for regularly checking the adequacy, safety and<br />

maintenance of the indoor and outdoor program environment.


c. All indoor and outdoor program areas meet all applicable <strong>DC</strong> laws and regulations for<br />

use of space and occupancy.<br />

d. All toxic materials are kept in original, labeled containers which are inaccessible to<br />

young people.<br />

e. Hot water pipes and other sources of heat exceeding 110 degrees F that are accessible<br />

to young people are equipped with protective guards or insulated to prevent contact.<br />

f. All electrical outlets and wiring are covered.<br />

g. Unsafe areas or areas under construction or repair are fenced off and inaccessible to<br />

young people.<br />

h. Hallways and exits are unobstructed and not locked to inside access.<br />

i. Staff intensifies supervision for activities that can be potentially harmful to young people.<br />

j. An adequately supplied first aid kit is always available and locatable both at the program<br />

site and during trips off site.<br />

3. Program protects the safety and security of its young people during off-site<br />

activities.<br />

a. Staff monitors whether young people are adequately prepared for outdoor climate and<br />

temperature and informs families of what young people will need for off-site activities<br />

(e.g. maintains supplies of sun hats, sun block and bug repellent).<br />

b. Adequate water and snacks are either brought or accessed on all outdoor and off-site<br />

activities, especially in summer.<br />

c. When possible, staff is equipped with means of intercommunication when working<br />

off-site.<br />

d. Up-to-date emergency and medical information is readily available for each young<br />

person during all off-site activities.<br />

e. Parental permission is required for all off-site activities, and families are kept informed<br />

of any requirements for safety.<br />

f. Program solicits information on all physical and medical conditions, allergies and<br />

psychological conditions on program intake and registration forms.<br />

g. All staff are knowledgeable of their individual responsibilities during off-site activities<br />

(e.g. communication, monitoring, medical, transportation, etc.).<br />

h. Program establishes clear codes of conduct and behavior while off-site.<br />

i. Program informs young people on the dangers and consequences of leaving the group<br />

when off site.<br />

j. Monitoring systems and check-off systems are in place to ensure staff knowledge of<br />

young people’ s whereabouts just before, during and just after trips off-site.<br />

k. Program establishes a safe meeting place in case a young person gets lost during an<br />

off-site activity as well as phone contact for at least one staff.<br />

4. Program provides safe transportation to off-site activities.<br />

a. The operator of any vehicle transporting young people shall be 18 years-of-age or older<br />

and possess a valid driver’s license and adequate insurance coverage.<br />

b. Staff-to-young person ratios do not include drivers when off-site.<br />

Field <strong>Guide</strong> to OST Best Practices / Organizational Infrastructure / 41


c. Vehicles used for program transportation meet motor vehicle safety standards and have<br />

adequate seat belts to cover each person in the vehicle.<br />

d. All vehicles providing transportation to young people are fully insured.<br />

e. No more than three people shall occupy the front seat of a vehicle.<br />

f. The cargo area of a van or station wagon, or the back of a pick-up truck may not be<br />

used for transporting young people.<br />

g. Young people under the age of 13 may not be left unattended in a vehicle.<br />

h. While in operation the doors to a vehicle transporting young people must be locked.<br />

i. Vehicles transporting young people must have a basic first aid kit on board.<br />

j. When in an active roadway, adults supervise young people boarding and exiting a<br />

vehicle from outside the vehicle.<br />

5. Program, staff and young people are prepared to handle emergencies.<br />

a. Emergency plans and evacuation routes are posted and in place for young people as<br />

well as staff to know how to know how proceed in case of an emergency (e.g. fire,<br />

illness, accidents, gunfire, terrorist attack, etc.).<br />

b. Families are given telephone contact and location information so that they may reconnect<br />

with their young people in case of an emergency.<br />

c. Family contact information as well as medical information for young people is kept in a<br />

portable container on-site that can be easily accessed in case of an emergency.<br />

d. A fire drill is held at least every 60 days.<br />

e. At least one adult trained and up-to-date on CPR and First Aid is on site at all times.<br />

f. Program has written permission from families to secure appropriate medical treatment<br />

for young people during emergencies.<br />

g. Every staff person in all programs knows the location of phones and emergency<br />

equipment and how to use them.<br />

h. All staff is instructed in security procedures and for dealing with emergencies.<br />

i. Program maintains an adequate supply of drinking water and snacks at site in case of<br />

an overnight stay.<br />

6. Program ensures that both paid and volunteer staff creates a safe environment<br />

and pose no security or health risks to its young people.<br />

a. Prior to their contact with young people in the program, all paid and volunteer staff is<br />

screened for prior criminal records, child protective service findings, and other improper<br />

conduct.<br />

b. Prior to their contact with young people in the program, all paid and volunteer staff are<br />

tested and cleared for Tuberculosis on an annual basis.<br />

c. Program reserves the right to drug test paid or volunteer staff if they are suspected of<br />

being under the influence while working with young people.<br />

d. Staff is trained in a documented form of conflict resolution and implements it to manage<br />

conflicts between young people.<br />

e. Program has established procedure and clear communications for staff to follow if they<br />

have concerns about other staff’s interactions with young people.<br />

Field <strong>Guide</strong> to OST Best Practices / Organizational Infrastructure / 42


f. Program establishes rules for staff around physical conduct with young people and how<br />

to manage emergency situations where physical contact may be needed.<br />

g. Staff are oriented in how to recognize signs of child abuse, emotional disturbance and<br />

drug use, as well as in how and when to report concerns and refer to outside expertise.<br />

7. Program site is a healthy and sanitary environment.<br />

a. Garbage is removed from the facility each day and from the facility grounds at least once<br />

per week.<br />

b. Removal, clean up and disposal of leaded paint, chips, dust and debris shall be accomplished<br />

in a manner that avoids dispersal of dust in debris into the environment.<br />

c. Heating, cooling and ventilation levels in indoor space are kept at a comfortable level. If<br />

facility air conditioning is absent or malfunctioning, multiple fans are used with the priority<br />

being the young people, not the staff.<br />

d. No smoking is done where young people are present or where food is being prepared.<br />

Tobacco products are not allowed at program.<br />

e. Adequate lighting is provided for young people to be able to see clearly.<br />

f. Adequate supplies are maintained for hand-washing, hand-drying, hand sanitization and<br />

surface clean up, with at least one working sink for every 30 young people.<br />

g. Program supplies signs for instruction in hand washing at all site bathrooms as well as a<br />

covered trash can for the girls’ bathroom.<br />

h. Adequate supplies are maintained for toilet use and cleaning, with at least one working<br />

toilet for every 20 young people.<br />

i. When possible, high noise activities are separated from non-participating young people<br />

and there is a regular quiet space available.<br />

j. Indoor areas are kept clean on at least a weekly basis, and eating surfaces are cleaned<br />

before each meal or snack.<br />

k. Staff attempts to protect young people from communicable disease by separating youth<br />

who become ill during the program or come to the program sick.<br />

l. Staff uses appropriate hand washing or gloves when serving food.<br />

m. Program stores food in accordance with USDA standards.<br />

n. If possible, in programs where food preparation is involved, staff have training in sanitary<br />

food handling.<br />

8. Program provides adequate nutrition, promotes awareness of healthy eating and<br />

uses snack and mealtimes constructively.<br />

a. Program asks families to supply them with information on any food allergies that their<br />

young people may have, and this is taken into consideration in food selection and<br />

preparation.<br />

b. In a program that operates for 4 consecutive hours, a snack which meets USDA Child<br />

and Adult Care Food Program guidelines is provided.<br />

c. Drinking water is available at all times.<br />

d. The amount and type of food offered is appropriate for the ages and sizes of young<br />

people, and supplementary snacks and second servings are made available to those who<br />

may not be getting adequate food outside the program.<br />

Field <strong>Guide</strong> to OST Best Practices / Organizational Infrastructure / 43


e. Program provides snacks and meals on a consistent schedule and, when possible, posts<br />

menus for young people, parents and families.<br />

f. Food may not be withheld from a young person as an act of discipline or punishment.<br />

g. Food focus is on healthy eating and drinking that includes fruits and vegetables and not<br />

on foods and drinks that are high in sugar, fat or which are heavily processed. Staff<br />

models these choices while working with young people.<br />

h. Program educates young people on nutrition (e.g. posting a nutrition chart, cooking<br />

classes, informative discussions, product comparisons, gardening, obesity awareness, etc.).<br />

i. Staff engages young people during snack and mealtimes times and, when possible,<br />

uses the time for discussion, individual recognition, community building and exposure<br />

to new things.<br />

j. When possible, some meals at program relate to areas of cultural exploration.<br />

k. When possible, some meals and snacks take place at small tables that promote small<br />

group discussion.<br />

9. Program refers to or offers health resources for its young people.<br />

a. When appropriate, small group discussion and instruction on healthy sexuality, AIDS,<br />

STDs, birth control and pregnancy is offered to young people.<br />

b. When appropriate, small group discussion and instruction on drug and alcohol abuse is<br />

offered to young people.<br />

c. When appropriate, small group discussion and instruction on domestic violence and<br />

violence in communities is offered to young people.<br />

d. Program can provide active contact information for mental health and social service<br />

referrals when young people have issues and crises that are beyond the program’s scope<br />

of expertise.<br />

e. Program can provide active contact information for pregnancy and sexual health referrals<br />

when young people have sexual or health issues beyond the program’s scope of expertise.<br />

f. Programs are able to refer older youth to adult resources around housing, banking and<br />

budgeting, parenting, education, transportation, employment and counseling.<br />

10. Program provides opportunities for health education and awareness.<br />

a. As appropriate, activities include instruction and guided as well as peer discussion on<br />

sexuality, pregnancy prevention, sexual health and the role of sex in relationships.<br />

b. As appropriate, activities include instruction and guided as well as peer discussion on<br />

substance abuse and addiction.<br />

c. As appropriate, activities include instruction and guided as well as peer discussion<br />

on violence.<br />

d. As appropriate, activities include instruction and guided as well as peer discussion<br />

on sickness prevention.<br />

Field <strong>Guide</strong> to OST Best Practices / Organizational Infrastructure / 44


Field <strong>Guide</strong> to OST Best Practices / Organizational Infrastructure / 45<br />

◆<br />

USE OF INDOOR AND OUTDOOR ENVIRONMENT<br />

Creating an indoor and an outdoor environment that is safe, structured, stimulating and<br />

sustainable is often a challenge in settings where space is shared, rented or even<br />

borrowed. Yet, within the parameters of our control it is vital that we make the space that<br />

we have for young people a space they want to come back to and a place where they feel<br />

ownership. While standards of safety are mandatory, there are creative ways to make the<br />

best of less than optimal space situations and outside resources that can be identified and<br />

used to enhance our services.<br />

1. The program’s indoor space meets the needs of the program and its young people.<br />

a. There is adequate room and appropriate space for program activities and adequate<br />

materials for the number of young people to be served.<br />

b. Program insures that indoor space is clean, safe and free from health hazards (e.g.<br />

broken furniture, exposed wiring, exposed hot water pipes, unsecured toxic materials,<br />

broken glass, etc.).<br />

c. The space is arranged so that staff can monitor all activities at all times.<br />

d. The space is arranged to make activities accessible and enjoyable to young people with<br />

special needs and follows the ADA guidelines for basic emergency preparedness.<br />

e. Program space, materials and equipments are well maintained and in good working order.<br />

f. In programs where only common space is available, it is consistently set up into discrete<br />

sections which are conducive to different kinds of activities.<br />

g. In programs where only common space is available, the effort is made to create visual<br />

and acoustic buffers and that activities requiring quiet are not in proximity to activities<br />

creating noise.<br />

h. There is adequate and convenient storage space for equipment, materials, and personal<br />

possessions of young people and staff.<br />

i. Program has contingency plans for dealing with excessive heat (and other facility<br />

emergencies).<br />

2. Program space is conducive to student ownership.<br />

a. Young people access appropriate materials and put them away themselves with ease.<br />

b. Young people have a say in arranging materials and equipment to suit their activities.<br />

c. When possible, the decoration of program’s indoor space reflects the interests of its<br />

young people.<br />

d. When possible, young people’s work, accomplishments and creations are prominently<br />

displayed in program space.<br />

e. In space that cannot be decorated, program documents young people’s work,<br />

accomplishments and creations by other means (e.g. cases, portfolios, fold outs, scrap<br />

books, videos).


f. In shared space, program clearly communicates to young people the limitations of its use.<br />

g. Young people and staff are cooperatively involved in clean up and in setting up and<br />

taking down equipment.<br />

h. When possible, program space includes comfortable furniture and floor covering and<br />

provides a place where young people can experience quiet time.<br />

i. When possible, young people have meaningful input in posted rules and policies<br />

regarding the use of indoor space.<br />

3. Outdoor program space meets the needs of young people.<br />

a. Each young person has the regular opportunity to participate in outdoor activities, subject<br />

to weather conditions.<br />

b. When possible, dedicated program outdoor space is not accessible to the public.<br />

c. When in use, outdoor space accessible to the public is continuously monitored for safety<br />

by program staff. (See “Safety, Health & Nutrition” section).<br />

d. Outdoor space is free from health hazards (e.g. broken glass, rusty metal, splintered<br />

wood, etc.).<br />

e. Outdoor equipment is in good repair and, when possible, safety matting is in place<br />

under and around equipment.<br />

f. If program does not have access to its own dedicated outdoor space, then nearby public<br />

space is identified, planned for and utilized.<br />

g. When possible, playground equipment is suitable for young people of different sizes and<br />

abilities.<br />

h. When possible, outdoor space is large enough to allow young people to engage in large<br />

muscle group activity (e.g. running, jumping and climbing, etc.).<br />

i. When physically able, staff participates with young people in outdoor activities.<br />

j. In inclement weather, indoor space is identified and used for physical activities and games<br />

which are modified for an indoor environment.<br />

k. Young people and staff are cooperatively engaged in bringing out and putting away<br />

outdoor equipment.<br />

Field <strong>Guide</strong> to OST Best Practices / Organizational Infrastructure / 46


ACKNOWLEDGEMENTS<br />

This compilation of best practices and indicators for after-school programs in <strong>DC</strong> is the product of many<br />

minds and many sets of experiences. The process benefited from the wisdom of other cities – Baltimore,<br />

Philadelphia, New York, Boston, Denver and Chicago to name a few – and was shaped by generous input<br />

from a wide range of after-school practitioners across the District of Columbia. They include:<br />

Stacey Stewart of Arena Stage<br />

Carl Thomas of Capital Educational Support<br />

Stephen Berry of Capitol Hill Computer Corner<br />

Alexe Nowakowski of City Dance<br />

Gail Oliver of the Columbia Heights <strong>Youth</strong> Club<br />

Christopher Page and Cora Clark from Community Preservation and Development Corporation<br />

Xavier Johnson of Covenant House Washington<br />

Joe Davis of Digital Success<br />

Katrina Hochstetler of <strong>DC</strong> Scores<br />

DeAngelo Rorie and Shana Savage of Heads Up<br />

Rachel Gwaltney and William Masson of the Higher Achievement Program<br />

Andria Hollis, Maya Mimms and Kim Singer of Kid Power- <strong>DC</strong> Inc.<br />

Fred Rogers of LINK<br />

Timothy Jones and Juanita Cammon of Martha’s Table<br />

Eshe Armah from the National Cathedral School<br />

Tasheen Stallings and Gary Johnson-Bey from National Organization of Concerned Black Men<br />

Kristian Whipple and Marvin Coote of New Community for <strong>Children</strong><br />

Robert Simon of Nomis <strong>Youth</strong> Network, Inc.<br />

Joe Angel-Babb of the Shakespeare Theatre Company<br />

Claude Elliot of Step Afrika<br />

Estafani Rondon of WAVE<br />

Mazi Mutafa of Words, Beats & Life<br />

Patrick Torres of Young Playwrights’ Theater<br />

Ragasten Paul of Y.O.U.R. (<strong>Youth</strong> Organization United to Rise) Community Center<br />

<strong>TRUST</strong> STAFF<br />

Several members of the <strong>Trust</strong> spearheaded the project, including:<br />

Peter Guttmacher<br />

Carol Strickland<br />

Ed Davies<br />

Krsna Ellsworth<br />

Shanita Burney<br />

Syreeta Evans<br />

Broderick Clarke<br />

Jose Dominguez<br />

Lynn Pinder<br />

Meeta Sharma-Holt<br />

Michael Warmstein<br />

Field <strong>Guide</strong> to OST Best Practices / Acknowledgments & Staff / 47

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