How Can I Best Facilitate the Transition of Health Office Staff from ...
How Can I Best Facilitate the Transition of Health Office Staff from ...
How Can I Best Facilitate the Transition of Health Office Staff from ...
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My IC <strong>Health</strong> journey began in fall 2008 along with ano<strong>the</strong>r school nurse, Colleen Duffie.We are allocated one half day each week to work on IC <strong>Health</strong> with <strong>the</strong> goal being to see if IC<strong>Health</strong> could be used in MMSD <strong>Health</strong> Services. This doesn’t sound like such a big deal initiallybut it is much more complicated <strong>the</strong>n it would seem. First <strong>of</strong> all, we are nurses and not computerexperts or programmers. <strong>How</strong>ever, we have experience and knowledge about school nursing andworking in school health <strong>of</strong>fices with students, parents and staff. We initially weren’t even ableto find <strong>the</strong> <strong>Health</strong> module in <strong>the</strong> IC Sandbox. Slowly, with <strong>the</strong> help and patience <strong>of</strong> <strong>the</strong> MMSDIC computer technician, we were able to develop and pilot <strong>the</strong> screening tab and hearing andvision follow up tab to complete a pilot in several schools by <strong>the</strong> end <strong>of</strong> <strong>the</strong> first year we workedon IC <strong>Health</strong>. Then, we went district wide in fall <strong>of</strong> 2009, asking all <strong>Health</strong> <strong>Office</strong> staff to record<strong>the</strong> results <strong>of</strong> hearing and vision screening in IC <strong>Health</strong>.In December 2009, health <strong>of</strong>fice staff was asked for feedback on <strong>the</strong> use <strong>of</strong> IC <strong>Health</strong> (seeAppendix I). This survey included questions about using IC for vision and hearing screening, <strong>the</strong>use <strong>of</strong> <strong>Health</strong> Conditions tab, <strong>the</strong> <strong>Health</strong> Alerts program, Contact Log and current IC <strong>Health</strong>directions. Eight responses were received. Some health <strong>of</strong>fice staff used IC for entering Hearingand Vision screening results and some had used <strong>the</strong> screening follow up tab. Most didn’t knowwhere to find <strong>the</strong> chart <strong>of</strong> Vision Follow up Codes and <strong>the</strong> LEA Vision Screening ConversionChart. Most respondents used <strong>the</strong> Contact Log every time <strong>the</strong>y speak with a parent and find ittime saving because <strong>of</strong> not having to document in two places (Contact Log and SHRs). They didhave some problems using IC for creating and formatting class lists.Next, health <strong>of</strong>fice staffs <strong>from</strong> five MMSD schools were trained to pilot IC <strong>Health</strong> <strong>Office</strong>Visits, <strong>Health</strong> <strong>Office</strong> Calendar, Medications and Treatments to begin on <strong>the</strong> first day <strong>of</strong> <strong>the</strong> 2009-10 school year, replacing <strong>the</strong> Omega system. The following problem areas were identified <strong>from</strong>this pilot group during <strong>the</strong> 2009-10 school year:• Missing data issues• Making changes to text in IC: Inability to track who makes changes or when changes are made.• Where to input free text and notes?
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