Employee Handbook (HBEU) - HSBC careers site

More documents

Recommendations

Info

3. Rules and RegulationsWhilst the rules and regulations do not form part of your contractual terms and conditions ofemployment, they do form part of the general standards of conduct which the bank requiresall employees to maintain. Failure to abide by any of the rules and regulations may result indisciplinary action being taken against you, which could include dismissal.These rules and regulations may be altered or modified at any time by notice to you or bycircular.3.1 GeneralYou must not act at any time in any way which, in the opinion of the bank, might cause thebank to be brought into disrepute. You must at all times act with the utmost integrity andhonesty in all your personal and business dealings.You must report any known breaches of rules or regulations, including those by fellowemployees, to your line manager or another appropriate manager as soon as you becomeaware of them.3.2 Security and Fraud PreventionIn the interests of security, fraud prevention, your safety and customer service, the bankreserves the right to:Issue security passes, which may include a photographic image of you.Search any baggage carried by employees (including hand baggage and parcels ofany description) or vehicles entering or leaving bank premises.Carry out checks on your educational and professional background and undertakecriminal record and/or credit reference checks.Fraud prevention databases have been established for the purpose of allowingemployers to share data on their employment fraud cases. Should our investigationsidentify fraud or the commission of any criminal offence by you [on your part] whenapplying for, or during the course of your employment with us, we will record thedetails of this on the relevant fraud prevention databases. We and other organisationsmay also access this information to prevent fraud and money laundering.Where an employee has committed an act of dishonesty either in relation to Groupfunds or customer accounts then the act should be reported to the appropriateauthorities and support provided in relation to any prosecution. As appropriate,refunds of any misappropriated monies should be made to the customer. Notificationshould also be made to the Group’s insurers.Carry out telephone and CCTV monitoring in HSBC’s workplace; andMonitor the use of e-mail, the internet, voicemail and text messages sent to banktelephones (mobile or otherwise), which have either originated from or been receivedvia bank equipment.In addition, in the interests of security and fraud prevention, the bank reserves the right toinspect bank accounts and other facilities held by any employee.You should also be aware that any information or evidence gained from such monitoring maybe admitted as evidence in disciplinary situations. The bank will issue appropriate notificationshould any further monitoring be necessary in addition to the above.3.3 CommunicationsYou are expected at all times to maintain the highest standards of professionalism andintegrity in all that you do, including your communications with colleagues, customers, clientsand the public. These standards apply to communications that are verbal, written (e.g. memo,letter, report) and electronic (including, but not limited to fax, e-mail, mobile phone textmessages, telephone, voicemail or the internet). If sensitive or confidential information needs
to be sent by email to external parties it should only be transmitted using encryption becauseunencrypted data could be intercepted and used to commit fraud and/or to damage thereputation of the bank.3.4 Personal FinanceYou are expected at all times to conduct your personal finances in accordance with the bank'srules and conditions under which financial facilities are granted to you.You must not borrow money by overdrawing your bank account without prior authority. If youare in financial difficulty, you must consult Customer Credit Services or your account-holdingmanager for advice immediately.The rules and conditions under which financial facilities are granted to you by the bank fromany source are set out in appropriate application forms and/or will be provided to you at thetime the facilities are granted to you. All employee borrowing is subject to customer lendingcriteria.You must not borrow from, or lend money to, customers or other employees except in thecourse of authorised business.You must not gamble, except for very modest stakes, and must never put yourself in asituation where you are financially reliant upon the outcome of a bet or financial speculation.You must gain the prior agreement in writing of your General or Executive Manager if youwish to be a personal guarantor for any loan.3.5 Commitments Outside the Bank/Dual EmploymentYou must gain the prior agreement in writing of a senior manager if you wish to:take or continue with an additional job either inside or outside the bank;become or remain a director of a company;engage in any other business – this includes business activities undertaken bywhatever medium, including business interests in internet web sites; and/oract as an executor, or administrator, attorney or trustee (except for near relatives i.e.spouse, partner, mother, father, grandparent, brother, sister, child, grandchild).Permission will not be granted for you to take on any other role which could adversely affectyour job with the bank, for example, where it would mean you are unable to take proper restperiods as required by the Working Time Regulations 1998 or which would subject you to anactual or possible monetary liability. Further guidelines are provided in the HR ProceduresManual (Dual employment - commitments outside the group) which is available on the bank’sintranet.3.6 Receiving Gifts and BenefitsYou must not accept or give any gift, hospitality, or other personal benefit from or to any thirdparty which is likely to influence (or which other people may think likely to influence) yourjudgement or conflict with your duties to any customer or member of the HSBC Group.In circumstances where a refusal to accept a gift/hospitality/other personal benefit would beconsidered discourteous, or the gift/hospitality/other personal benefit offered or received is ofnominal value, is appropriate, will not conflict with your duties to the bank or customer, andcould not be construed as bribery, then certain rules apply. Full details of this policy can befound in the ‘Giving or receiving gifts, hospitality and other personal benefits’ section in theHR Procedures Manual.3.7 Diversity
Page 1: Employee Handbook (HBEU)Dear Collea
Page 4: 1. Terms and ConditionsThis section
Page 7 and 8: HG8 4 RB4 Regulated contractHG9 4 R
Page 9 and 10: authorisation, eligibility and rate
Page 11 and 12: Clerical SC, SX and Managerial PA,
Page 15 and 16: 1.8.1 Absence Due to Sickness or In
Page 17 and 18: If you are absent from work due to
Page 19 and 20: If you are not able to do so the ba
Page 21 and 22: pension in some cases) subject to p
Page 23 and 24: apply or join with the bank or such
Page 25 and 26: your employment, or in respect of w
Page 27 and 28: 1.23.1 Employee RepresentationThe b
Page 29 and 30: Ensuring that any undertakings give
Page 31: Treating all colleagues with dignit
Page 35 and 36: This requirement is contained withi
Page 37 and 38: Within some jurisdictions (includin
Page 39 and 40: 3.10.2 Employees' ResponsibilitiesU
Page 41 and 42: However, no safety policy is likely
Page 43 and 44: 4. Benefits and FacilitiesYou may b
Page 45 and 46: Please note that, if you work in an
Page 47 and 48: 5. Your Career With the BankSet out
Page 49 and 50: Should you wish to join Unite you s
Page 51: 6. Security of EmploymentThe bank s

Employee Handbook (HBEU) - HSBC careers site

Create successful ePaper yourself

Delete template?

Save as template?