Management Consultants Multi Use List Suppliers of Project ...

Project Management Methodology 

This list of suppliers was pre-qualified for the ICT Management Consultants multi-use list category 

of Project Management Methodology. 

Version 37.0 – 29 February 2012 

Service Type Definition 

Refers to the evaluation, selection, development, and/or implementation of appropriate project 

management methodology, procedures, templates, the associated skill transfer and training. 

Applicants should note the use of industry standards, methodologies and best practice in project 

management. Some commonly referred examples are Prince2 and Project Management Body of 

Knowledge (PMBOK). 

Disclaimer 

All supplier information is as provided by the supplier in their application. Accordingly, before relying on information 

provided in the ICT MCL, agencies should independently verify its accuracy, currency, completeness and relevance for 

their purposes. Agencies must ensure that any procurement process is undertaken in accordance with agency 

guidelines. 

In selecting suppliers, agencies may invite all or some of the listed suppliers to submit tenders, provided that the largest 

number of potential suppliers is selected that is consistent with an efficient procurement process. (See Commonwealth 

Procurement Guidelines 8.24) 

If you have any questions about the multi use list (the List), please call us on 02 6215 2030 or send 

us an email ictprocurement@finance.gov.au. 

Project Management Methodology category, 

Version 37, February 2012

Organisation Name @Rossiters Pty Ltd 

Trading Name @Rossiters Pty Ltd 

Contact Dr Margaret Rossiter 

Address 20 Caley Crescent 

Suburb Narrabundah 

State ACT Postcode 2604 

Telephone 0432038666 Facsimile 

Website 

Email cerossiter@gmail.com 

ABN 36139382308 

Company Background 

@Rossiters Pty Ltd is a small, dynamic consulting firm specialising in project and program 

management services. We employ only the highest calibre Program and Project Managers. All our 

consultants are professional engineers with post graduate qualifications in project and program 

management and many years experience in the field. We differentiate on the specialist expertise we 

bring to benefits-led project and program delivery. @Rossiters can also provide a qualified MSP 

trainer and workplace assessor under the AQTF system. We work with the main-stream bestpractice 

standards (PMBoK, PRINCE2, P3M3, P3O and MSP), but provide tailored solutions to 

meet individual client needs. Our strength is our ability to work with people across disciplines, roles 

and hierarchies to support and deliver transformational change. Our consultants have worked with 

both government and non-government organisations on the design, development and 

implementation of project and programme management frameworks and have a wealth of practical 

experience in large public and private programs, including requirements within the DOFD Gateway 

Review and Two-Pass Budget processes. Our service capability includes: project, program and 

portfolio management services; training and skills transfer; assessment of program and policy 

implementation effectiveness; and benefits realisation management. 

Company Accreditation (Optional) 

@Rossiters commits to quality through: 1. Leveraging industry best practice methodologies 

principles and standards: AS/NZS 31000 - Risk Management; MSP, PRINCE2, PMBOK, P3M3, 

P3O. 2. Membership of professional bodies: Institute of Engineers Australia (FIEAust), Australian 

Institute of Project Management (AIPM). 3. Ongoing investment in the professional development of 

our consultants. Our consultants are certified in a range of current methodologies including 

PRINCE2, P3O and MSP. 


@Rossiters has worked with both government and non-government organisations on the design, 

development and implementation of project and programme management frameworks. We work 

with the main-stream standards (PMBoK, PRINCE2, P3O and MSP) but tailor the solution to the 

client's needs, taking into account the project management maturity level, the organisational culture, 

and the nature, complexity and risk levels of the projects. The practical experience of @Rossiters 

consultants allows them to provide pragmatic, constructive advice on the way forward in all aspects 

of framework development and implementation. Skills transfer through tailored training, mentoring 

and process and guidance development is integral to our approach. @Rossiters' certified, award 

winning instructor has significant experience in the design, development and delivery of tailored 

training and can deliver short-course training or experiential-learning workshops to enhance skills 



transfer. An example of this work is the Project Management Method developed for the Australian 

Taxation Office, an organisation of over 22,000 staff that was looking to design, develop and 

implement an enterprise-wide project approach to its management of change. A core aspect of that 

implementation was the delivery of training to over 500 staff. A second example is the design, 

development and delivery of a customised two-level project management method for the Murray 

Darling Basin Authority, including training in the method to MDBA staff. 



Organisation Name 451 Consulting Pty Ltd 

Trading Name 

Contact Mr Gerard O'Hara 

Address Level 1, 377 Montague Road 

Suburb West End 

State Queensland Postcode 4101 

Telephone 0732550457 Facsimile 0732550119 

Website www.451consulting.com.au 

Email gerardohara@451consulting.com.au 

ABN 90079617575 


Since 2001, 451 Consulting has assisted over 45 government and private sector organisations 

become more successful through delivery of 400 assignments. We offer highly responsive and 

scalable solutions through our 32 experienced consultants and access to over 80 highly pre-qualified 

contractors. Our business and government clients value 451 Consulting as trusted advisors and 

capability partners in the formulation and realisation of strategic and operational goals. We provide 

management and technology consulting services to Brisbane (headquarters), Sydney, Melbourne, 

Canberra, and New Zealand markets. You can be confident in selecting 451 Consulting as over 90% 

of the organisations we have partnered with since 2001 have nominated 451 as a preferred partner 

when addressing new organisational challenges; a fact that is fully supported by written testimonials 

and repeat work. The majority of people in 451 Consulting are long standing members of the 

Australian consulting and contracting community, having served with international consulting 

organisations and major public and private organisations over many years. 451 offers you a rich 

history, deep experience and pragmatic methodology. 


451 Consulting has an outstanding track record of delivery insight, integrity and value on every 

client assignment. We have a fully operational quality management system and our high-quality 

performance is demonstrated by our appointment to numerous Government and private sector 

panels, some of which include: - Department of Defence (Management Consulting Services) - 

Department of Public Works (Whole-of-Government Panel for Project Management Coaching, 

Training and Mentoring) - Ergon Energy (Six panels across Project Management, Strategic 

Consulting and ICT Consulting Services) - Civil Aviation Safety Authority (Aviation Safety 

Consultancy MUL Panel) - Queensland Health (ICT Contracting Services, and Internal Audit) - 

Suncorp (ICT Contracting and Project Management Resourcing) - Asia Pacific Utilities Group 

(Management Consulting Services) - Department of Transport and Main Roads (ICT Consulting 

and Contracting Services) - Corporate Services Queensland (PMO Panel) - Queensland Investment 

Corporation (Program Health Checks & PMO Review Panels) - Department of Communities and 

Disability Services Qld (Project Management Training, Coaching and Mentoring) - Local 

Government Association Queensland (Learning and Development, and Business Services 

Consulting) - Gold Coast City Council (Training, Organisational Development and People 

Management) - City of Townsville (Panel of Providers for Business Management Consultant 

Services) - Department of Emergency Services (Internal Audit) 




451 Consulting are thought leaders in project, program and portfolio management. We possess 

proprietary Project Management Methodology which fully integrate with Prince2 and other leading 

project frameworks. Our Practice Leaders possess certifications in Prince2 / MSP and other best 

practice methodologies. Members of 451 Executive Management have presented at major industry 

forums, including the Australian Institute of Project Management annual conference and Australian 

Institute of Management conferences. The 451 Project Management Methodology is unique in its 

highly effective focus on benefits realisation and change management, while also offering 

consistent line-of-sight communication. Recent examples include: a) The Council of Mayors (CoM) 

is a collective of South-East Queensland’s regional local councils, established to deliver group 

benefits to members. CoM engaged 451 to assist with the scope, formation and implementation of 

their newly created Project Management Office. 451 developed, delivered and implemented a set of 

Prince2 compliant processes, procedures, tools and templates, which were rolled out through CoM, 

and later established across parts of a number of local council member environments. b) QIC had a 

program and project management office which was not accepted by the business, nor was seen to be 

fully effective in assisting program and project managers in delivering outcomes. 451 partnered 

with their PMO and commenced with a Diagnostic which created a Roadmap for success. We then 

provided methodology, tools and templates to the business, and mentored the key PMO team to 

build their capability and ability to succeed. 



Organisation Name Accenture Australia Holdings Pty Ltd 

Trading Name Accenture 

Contact Mr Melissa Waldron 

Address Ground Floor, 4 Brindabella Circuit, 

Suburb Canberra Airport 


Telephone 02 6217 3181 Facsimile 02 6217 3001 

Website www.accenture.com 

Email hps.aust.federal@accenture.com 

ABN 61096995649 


Accenture is a global management consulting, technology services and outsourcing company. 

Combining experience and comprehensive capabilities across all industries and business functions 

with extensive research capabilities, Accenture collaborates with clients to help them become highperformance 

businesses and governments. With more than 186,000 people in 49 countries, the 

company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008. 

Accenture offers a wide range of management consulting services with specialisations across most 

aspects of management and technology consulting, business service delivery and operation. In 

addition, Accenture’s comprehensive heritage in systems integration and outsourcing means our 

consulting advice is pragmatic, outcomes focused, and mindful of implementation challenges. 

Globally Accenture operates with one common brand and business model which allows us to serve 

our clients with consistency. In Australia we operate offices in Canberra, Sydney, Melbourne, 

Brisbane, Perth and Wollongong. Our clients span a broad range of industries worldwide and 

include many of the Fortune Global 100 and Fortune Global 500 companies, and numerous 

Government agencies. Many of our top 100 clients have been clients for at least five years. 

Accenture’s culture is strongly customer focused, results oriented and guided by our core values of 

client value creation, best people, integrity, respect for the individual, one global network and 

stewardship. We spend over $300 million pa on training each year and we seek out the best talent 

and actively manage the development of our people to retain the best performers. 


Accenture has the following accreditations: 

Capability Maturity Model (SW-CMM, CMMI) - Accenture has achieved Level 5 in both SW- 

CMM and CMMI in key Delivery Centre Network locations, with 93% of seats being in Level 5 

centres. We have global CMMI programs in our Delivery Centres and in all 5 Operating Groups 

and have imbedded CMM into Accenture Delivery Methods. Our APIF (Accelerated Process 

Improvement Framework) offering helps clients achieve CMMI-based objectives faster. 

eServices Capability Model (eSCM) - As founding sponsor and contributing member, Accenture is 

partnered with Carnegie Mellon University to create the eSCM. eSCM is a capability model that 

addresses the entire outsourcing process (pre-contract, contract execution, and post-contract), with a 

focus on building a foundation for sustained improvement of capabilities. Our Bangalore Delivery 

Centre is the first BPO organisation in the world to achieve eSCM-SP certification. We are a 

corporate sponsor of eSCM-SP and have imbedded it into Accenture Delivery Methods. 



ISO 9001 - We are certified in ISO 9001:2000 across all 5 global Operating Groups, Spain Delivery 

Centre and European Service Centre (ESC). 


Accenture has considerable skills and experience in the deployment and execution of project 

management methodologies, including in a number of important Australian Government projects. 

Our methodology for Project Management (part of the Accenture Delivery Methods) delivers the 

processes, tools, techniques and templates to effectively plan, manage and deliver complex projects 

in balancing the completing challenges of Scope, Quality, Effort, Risk and Timing, (SQERT). This 

methodology supports the Project Management Institute (PMI) standards document and A Guide to 

the Project Management Body of Knowledge (PMBOK Guide); both of which are globally 

recognised standard for managing projects. We can adapt our approach as needed to align with the 

project management methods or terminology of our clients. 

Project Management is generally a part of our core responsibilities on all of our engagements. We 

play both active roles in leading projects, and “coaching” or skills transfer roles in acting as joint 

project manager with a client project manager. 

Accenture, through our subsidiary Avanade, has also invested in Prince2 certification for many of 

our project managers. Prince2 Practitioner certification is part of the certification program for 

Avanade Project Managers 

Some recent examples include: 

a. Australian Tax Office: We are utilising the SQERT method in planning, managing and delivering 

a large and complex Change program. 

b. Australian Customs: As part of our Integrated Intelligence Environment project with Customs, 

Accenture is working with Prince2 methodology and has successfully linked this to the Accenture 

methodology for Packaged Systems Implementation. 



Organisation Name Adaptive Frameworks (Projection Management 

Consultants) 

Trading Name Adaptive Frameworks 

Contact Mrs Darilyn Evans 

Address Suite 709, 343 Little Collins St 

Suburb Melbourne 

State Victoria Postcode 3000 


Website http://www.adaptiveframeworks.com.au/ 

Email darilyn.evans@adaptiveframeworks.com.au 

ABN 33105407627 


Adaptive Frameworks is one of the most successful providers of Project Management and Program 

Management expertise in Australia. Established in 2004, the company specialises in the application 

of PRINCE2 and Managing Successful Programs (MSP) and provides consultancy and training in 

these and other best practice frameworks. 

Adaptive Frameworks focuses on providing assistance to organisations transitioning to consistent 

best practice approaches. Our consultants have significant working knowledge of both public and 

private sector projects and programmes equipping them to add considerable value to our clients 

through real-life experiences. Our list of federal government clients includes: The Department of 

Veterans Affairs, the Department of Employment and Industrial Relations, Centrelink and the 

Department of Defence. 

Other clients include state government departments across Australia and many organisations from 

the private sector. When providing practical solutions to organisations Adaptive uses its significant 

project management methodology expertise, particularly PRINCE2, MSP and PMBOK. 


Accredited Consulting Organisation (APMG) 

Accredited Training Organisation (APMG) for PRINCE2, MSP and P3O 

Members of the Australian Institute of Management 

All consultants are individual members of the Project Management Institute 


Adaptive Frameworks only employs consultants with extensive project and/or programme 

experience. All have used a range of methodologies including PRINCE2 and PMBoK and receive 

additional development upon joining our team. Adaptive Frameworks has been involved in the 

'refresh'of the PRINCE2 method for release in 2009 and are actively involved in PMI chapters 

around Australia. 

When advising on the use or introduction of an appropriate organisational framework, all of this 

experience and knowledge is in play and knowledge transfer forms a fundamental approach in all 

assignments. We do not believe that becoming entrenched in an organisation benefits the 

organisation or the professional standing of Adaptive Frameworks. The embedding of best practice 



can only come from the knowledge and commitment of internal staff and management with advice 

from experienced consultants on proven successful routes. The path to success includes leveraging 

effective current practices and weaving them into an acceptable framework based on best practice 

principles. 

When we assist organisations to establish PMOs, develop guidelines or to produce templates to 

assist project management staff, we do this in close collaboration with internal resources and 

manage all stakeholder interests to help ensure a sustained take-up. Training materials are tailored 

to the particular environment with Case Studies relevant to the organisation or Department - these 

materials can be used by internal training staff or Adaptive Frameworks personnel involved in the 

framework development. 

Most recent examples include the development of processes and templates for the department of 

Treasury and Finance in WA, development of a complete framework for the Coventry Group and 

the establishment of a PMO for the Department of Infrastructure in Victoria. 



Organisation Name Ajilon 

Trading Name 

Contact Mr Stephen Liston 

Address Suite 13, 3-5 Phipps Close 

Suburb Deakin 



Website www.ajilon.com.au 

Email steve.liston@ajilon.com.au 

ABN 25076517354 


Ajilon is one of the largest independent management consulting and systems delivery companies in 

Australia with over 500 consultants across the country. Ajilon has been successfully delivering 

hands-on services to Australian and international businesses for over a decade. We have deep 

expertise in Management Consulting in ‘hands-on’ change management, leadership and 

organisational development, Corporate Governance, Project Management, PMO creation and 

management, Project Remediation, Risk Analysis and Management and DR Planning, Benefits 

Realisation, Business Analysis and BPO, combined with strong partnering capability. Our client list 

includes a wide range of blue chip companies and industry leaders, who value us because we work 

as part of their team - helping to achieve business outcomes together. Our success is reflected in our 

long term business partnerships with many leading organisations including BHP Billiton, Telstra, 

NSW Department of Lands, HBF Health Funds, HBOS Australia, GE, Telstra and Federal and State 

Government agencies. Ajilon and our consultants take a longer term view and we stand by the 

services that we deliver. In fact, one of Ajilon’s strategies is to forge strong relationships with 

relatively few clients, serving those clients very well 

Ajilon and our consultants take a longer term view and we stand by the services that we deliver. In 

fact, one of Ajilon’s strategies is to forge strong relationships with relatively few clients, serving 

those clients very well. 


At Ajilon, we operate within an ISO9001 quality system and in the areas of financial compliance 

must also comply with the Sarbanes Oxley accounting standards. We are members of AIM, the 

AIPM and the AIIA. Over 70% of our consultants are trained in Prince2 as part of our on-going 

training program. As well as having expertise in industry standards and methodologies such as 

ITIL, Prince2, and RUP, Ajilon has developed a tried and tested suite of scalable methodologies 

that provides flexibility and is suitable for any project. Ajilon’s Diamond methodology supports the 

full scope of services that we offer and provides a mechanism for measuring the resulting 

organisational benefits. 


Ajilon operates within an ISO9001 quality system. We are members of AIM, the AIPM and the 

AIIA. Over 70% of our consultants are trained in Prince2 as part of our on-going training program. 

Many are also accredited under the PMI. As well as having expertise in industry standards and 

methodologies such as ITIL, Prince2, and RUP, Ajilon has developed a tried and tested suite of 



scalable methodologies that provides flexibility and is suitable for any project. Ajilon’s Diamond 

methodology supports the full scope of services that we offer and provides a mechanism for 

measuring the resulting organisational benefits. This methodology provides a standard framework 

to ensure that projects are conducted in a disciplined manner, are well managed, are conducive to 

the production of quality deliverables and are completed on time and on budget. The benefits of this 

framework include: - An increased level of project management focus; Guidance to both new and 

experienced project managers; Reduced administrative effort, through the use of standard templates, 

samples and procedures; and A common level of understanding of project management 

terminology, project roles and individual responsibilities Ajilon provides Project Management 

consulting as well as Project Management training and skills development. The WA Department of 

the Premier and Cabinet is the lead agency for the implementation of a number of reforms across 

the WA government sector, including the Shared Corporate Services program. Ajilon established 

the Project Service Centre, along with Ajilon’s project management methodology and toolset. Some 

of the Ajilon tools adopted by the project include project statements, project status reports; 

dashboards, change control templates and processes, resource plans, risk assessment tools and risk 

management plans, issue logs and program schedules. Ajilon is currently working to provide 

Project management mentoring for the Australian Securities and Investment Corporation (ASIC) for 

a number of high profile ICT projects they are undertaking. 



Organisation Name Aperium Pty Ltd 

Trading Name Aperium Pty Ltd 

Contact Mr Michael Holzer 

Address Level 27, 101 Collins Street 


State VIC Postcode 3000 


Website http://www.aperium.com/ 

Email michael.holzer@aperium.com 

ABN 20097664018 


Aperium is an independent management consultancy group. Aperium was founded in the year 2000 

and subsequently incorporated in 2001, with the view that prevailing consultancy models could no 

longer meet the client need for demonstrably independent advice. Aperium positions its consultancy 

services exclusively to encompass the development of strategic and operational business plans that 

are effective and efficient, by the alignment of identified objectives with proven technological 

capabilities to create implementation roadmaps at enterprise, business unit and technology levels. 

We regularly have followed this by the provision of subsequent program and project management 

direction to assure the best possible implementation process. Aperium employs and deploys only 

most senior and experienced personnel, adhering rigidly to the principle that the level of service we 

provide to our clients will be of a consistently high degree of excellence. Our consultants have, on 

average, 15 years experience designing or managing major and large scale projects and programs 

Aperium values highly, and vigilantly maintains its independence in its selection of technology 

providers to avoid compromise in service delivery. Over the past 10 years Aperium’s innovative 

approach has enabled many successful programs and projects working alongside both private and 

government organisations throughout Australia. 


Aperium services are performed in compliance with ISO 9001:2000. 

Additionally, we draw upon the standards that are applicable to our services and the requirements of 

the client. We have adopted a series of elements from ISO 9001:2000 to utilise in our Quality 

Management Process. 

The Aperium Approach has been developed, to enhance the capability of meeting the quality 

outcome of our client, this approach draws upon the tools of the appropriate industry bodies such 

Strategic Planning Category, Version 18, February 2010 as; the Australian Institute of Project 

Management, the Office of Government Commerce (UK) and the global Project Management 

Institute. 

In each assignment the Aperium Approach is used to maintain compliance with the appropriate 

client nominated standard and that of ISO 9001:2000. 

Applicable Standards that form the foundation of our approach: 

Office of Government Commerce (UK) – Managing Successful Programs 

Office of Government Commerce (UK) – Project Management Method, PRINCE2 



Project Management Institute – The Standard for Program Management 

Project Management Institute – PMBoK Guide, Third Edition 

AS8015 – Corporate Governance of Information and Communication Technology 

Preferred Supplier Panels include: Defence (DMOSS, LISTSS, Financial Systems), DHS(ICT 

Consulting Services), FaCSIA (ICT Services) and Victorian Whole of Goverment eServices Panel. 


Aperium’s deployment and execution of Project Management Methodologies are carried out in 

alignment with clients’s existing corporate governance guidelines and best practices. Our 

methodology for Project Management, the Aperium Approach, enables and defines templates, 

guidelines and processes covering the full spectrum of Project Management including Quality 

Control and Assurance, Risk Management, Planning, Procurement, and Contract and Commercial 

Management. Aperium’s Project Management Model recognizes, and is adaptable to the changing 

and agile business environment that projects now exist and operate in, and the subsequent 

requirements of our clients. The Aperium Project Model draws upon, and is supported by PRINCE2 

and PMBoK, both of which are globally recognized standards for managing projects. 

Aperium’s experience in Project Management Methodology includes the establishment of the 

SPACe Project Governance Toolkit for Mondial Assistance Group (France), who required the a 

project methodology comprising all templates, processes and presentations defining guidelines (ie. 

Organization, technical recommendations, training) required for the global systems integration 

project rollout across 18 business units. This ‘tool kit’ was later used as the benchmark for future 

programs within the organization. 

Sensis – Leda Fraud Detection. Aperium provided the Project Management services and 

recommended methodology for the Fraud Detection Solution, implemented over their new online 

auction portal. Prior to project initiation, the consultant was required to review, and provide 

recommendation to the Governance Board and QA Manager, the appropriate project methodology, 

with a strict deadline being a critical factor in the projects’ successful delivery. The project was 

successfully carried out and implemented with the required time frame. 



Organisation Name Apis Group Pty Ltd 

Trading Name 

Contact Mr Grant Doran 

Address 4/18 Bentham Street 

Suburb Yarralumla 



Website www.apis-group.com 

Email grant.doran@apis-group.com 

ABN 91125472899 


Apis Group is a Small to Medium Enterprise specialising in the provision of high-quality, 

professional business services to Government, leveraging a foundation of core management 

capabilities. We have access to a range of consultants and contractors who have formal 

accreditation in project management and/or an extensive track record in managing and 

implementing projects. 

Apis has demonstrated flexibility and adaptability in working with a variety of cultures, 

methodologies and service delivery frameworks. Our success demonstrates our ability and 

willingness to use and/or adapt client processes and reporting mechanisms. 

Apis is experienced in guiding and informing organisational improvement through technology, and 

is adept at tailoring leading practice methodologies to the specific needs of client organisations. We 

emphasise the importance of understanding an organisation’s business and cultural drivers before 

investing effort in developing and implementing an appropriate solution. 

Apis offers more than a predefined number of consultants – we offer a capability that provides the 

following benefits: 

- Access to a broader range of expertise, as and when required; 

- Flexibility and responsiveness; 

- Quality outcomes through Apis’ peer review system; 

- Surge capacity during periods of demanding or conflicting task priorities; and 

- Built-in redundancy to ensure seamless delivery of service. 


Apis sits on over 40 Government panels, including: 

- Australian Communications and Media Authority – provision of IT consultancy services; 

- Centrelink and Medicare – ICT contractor services; 

- Department of Families, Housing, Community Services and Indigenous Affairs – IT contractors 

- Australian Customs Service – ICT Market Testing; 

- Australian Customs Service – Consultancy and business services; 

- Australian Customs Service – ICT contract personnel and related services; 



- Australian Public Service Commission – Leadership, learning and development provider; 

- Australian Taxation Office – Design and strategy services; 

- Austrade – Information management and knowledge management; 

- Austrade – IT consulting and solution services; 

- Department of Foreign Affairs and Trade and Austrade – Management and professional skills 

training; 

- Department of Broadband, Communications and the Digital Economy – Corporate governance 

services; 

- Department of Human Services – ICT management consultancy services; 

- Department of Health and Ageing – Organisational design, change management and facilitation 

services; 

- Department of Health and Ageing – Panel to provide consultancy services 2007-09; and 

- Department of Veteran Affairs – Provision of design and strategy services under a parallel 

arrangement. 


Apis consultants are well-qualified and experienced in a range of industry standard project 

management methodologies, including PMBOK and PRINCE2, are providers of project 

management training and qualification assessments and enjoy close links to the Australian Institute 

of Project Management. Rather than provide a capability based on a single methodology, Apis 

offers clients project management frameworks specifically designed to suit their individual needs, 

requirements and operating environment and leveraging off our broad experience delivering 

services to government agencies. 

The Australian Quarantine and Inspection Service engaged Apis to deliver an introductory project 

management course that provided personnel the fundamentals of planning and managing projects, 

and to participate as a member of a project steering committee or team. Apis developed and 

delivered training tailored to the AQIS environment that drew on Apis’ practical experience 

combined with the PMBOK methodology and was delivered as structured theory lessons supported 

by individual and group activities drawing on AQIS experiences for context and relevance. 

The Department of Defence engaged Apis to develop a customised ‘light’ project management 

methodology, governance arrangements, a project management handbook and accredited training 

for a broad spectrum of project types. Drawing from its experience across a broad range of 

methodologies, Apis developed a handbook articulating the project management lifecycle, activities 

and rationale, and offering suggestions for tailoring the processes along with standardised 

terminology applicable to project, system engineering and software development domains. 

Accredited training to the Australian Quality Framework, Level 5 (Diploma of Project 

Management) standard was then delivered. 



Organisation Name Ascent Consulting Pty Ltd 

Trading Name 

Contact Mr Greg Mills 

Address PO Box 9091 

Suburb Deakin 



Website www.ascentconsulting.com.au 

Email greg.mills@ascentconsulting.com.au 

ABN 42107578996 


Ascent Consulting works with clients to develop ICT strategies and resolve strategic ICT issues 

related to changes in policies, organisational priorities and customer requirements as well as 

technology innovation. Many ICT changes impact on multiple functions across a business unit or 

entire organisation. Ascent consultants draw on pragmatic experience, enterprise-wide thinking and 

proven methodologies to develop strategies and solutions that can ensure successful implementation 

in the client environment. 

Ascent is comprised of senior consultants who work with a network of similarly qualified 

colleagues on when their specialised resources are needed. It is Ascent's practice to recruit senior 

people with a track record of success within industry and government. 

The advice we offer our clients is always completely independent of any commercial interests. We 

do not have any affiliations with vendors of products or services. 

Since our establishment in 2004, we have successfully completed assignments for the Health 

Insurance Commission, Departments of Health and Ageing, Education, Science and Training, 

Transport and Regional Services, Employment and Workplace Relations, the Child Support 

Agency, Singtel Optus and Telstra. 



HealthConnect 

When the Department of Health and Ageing initiated the HealthConnect program, an anticipated 

billion dollar program introducing electronic health records, a significant increase in project 

management skills was needed. A project methodology was developed by Ascent, drawing from 

the Tasmanian Government Project Management Methodology. The Model was tailored to the 

needs of the needs of the HealthConnect program and the Australian Government. Once the 

methodology was agreed, training and documentation were provided to all key staff. 

CSA 

To meet the needs of CSA’s Change Program, Ascent Consulting adapted the Tasmanian 

Government Project Management Methodology Version 6 with some concepts of Prince2 utilised. 

CSA’s Project Management Maturity was not high and the methodology needed to be workable in 

that environment. Special efforts were required to bolster the risk management processes. 



Organisation Name ASG Group Limited 

Trading Name ASG Group Limited 

Contact Ms Mary Aslanidis 

Address Equinox 1, Level 3, 70 Kent Street 

Suburb Deakin 



Website www.asggroup.com.au 

Email mary.aslanidis@asggroup.com.au 

ABN 57070045117 


ASG is an award winning and wholly Australian owned IT business solutions provider, offering IT 

management and consulting services, business intelligence and thought leadership. Established in 

1996 our goal is to provide innovative, high quality and cost-effective services to our valued clients. 

ASG has over 800 consultants’ nationwide providing services in the IT Industry. 


Quality Management Standard AS/NZS ISO 9001:2008. IT Service Management ISO/IEC 

20000.1:2007. Environmental Management AS/NZS ISO 14001:2004. 


ASG teams have deep experience in both the practical and theoretical aspects of Project 

Management. Many of our people are also formally certified in Project Management related good 

practices by independent providers. We leverage the following good practices in project 

management: PMBOK, PRINCE2, Capability Maturity Model (CMM), and ISO 9000:2008. Our 

project management experience spans both technical and non-technical projects, with our deepest 

experiences lay in complex ERP (SAP & Oracle) implementations and upgrades. CS1: Vodafone 

Hutchison Australia (VHA) As part of the existing managed services agreement, ASG provides 

ongoing Project Management services to VHA on a variety of professional and technical services 

engagements, including: - ERP and other Line of Business Software Implementations - Business 

Process Improvement - Infrastructure and Network Implementations CS2: Qantas ASG and 

Managed Services have a long association with Qantas and supports the airline's financial reporting 

and planning applications. As a result of this strong relationship, ASG have also been involved in a 

number of large scale projects and operational transformation activities across a range of Qantas 

business streams. In particular, we were able to partner with Qantas, imparting necessary skills and 

knowledge at all stages the ongoing engagement. We also have a history of delivering formal 

instructor led training. This experience allows us to develop practical knowledge sharing 

operational/learning programs matched to your needs. 



Organisation Name ASI Solutions (Anabelle Bits Pty Ltd) 

Trading Name ASI Solutions Pty Ltd 

Contact Mr Darryl Maloney 

Address Unit 4, Block A, Trevor Pearcey House Traeger Court, 4/28 Thynee 

Street 

Suburb Bruce 



Website www.asi.com.au 

Email dmaloney@asi.com.au 

ABN 40068649972 


About ASI Solutions: An Overview Anabelle Bits Pty Ltd, a privately owned Australian company 

(ACN 068 649 972,) trading as ASI Solutions. Since its foundation in 1985, the Company has 

grown to become one of Australia’s leading ICT companies currently employing approximately 185 

staff Australia wide. ASI Solutions’ customer base varies in scope from Federal and State 

Government Agencies to the SME market. Some of our major customers include: Department of 

Defence, the Education sector, utilities, Police Forces, Telstra and major commercial franchises. In 

a market of increasing complexity, ASI Solutions has the ability to blend both technical expertise 

and business understanding into a unique and exclusive offering to its clients. This is achieved by 

committing and supplying solutions with the flexibility and foresight which ensures we are one step 

ahead of the competition. Planning, combined with a structured approach to management and 

deployment, supports our model. This will help any client with forecasting its needs and with 

developing its technology plans to align and integrate them with business goals and objectives. Our 

strengths reside in Strategic Consulting - Service Management - Security Consulting (IRAP etc) - 

Resumption Strategies - Solution Design & Implementation - Hardware supply 


AASI Response ASI Solutions is proudly an AS9001:2000 Quality Assured Company and operates 

within the ITIL Framework for its service delivery. ASI Solution’s activities comply, with the 

requirements of the Commonwealth Protective Security Manual (PSM), the Australian 

Communications Electronic Security Instructions 33 (ACSI-33) and relevant Australian standards. 

The compliance framework for ASI Solution’s IT security is the Information Security Management 

ISO/IEC 17799:2001 against which the ASI Solutions undertakes regular Threat Risk Assessments 

(TRAs) 


ASI Response ASI Solutions understands that a sound project management methodology is pivotal 

to the ongoing success or failure of projects. ASI Solutions has its own preferred methodology 

which is based on PRINCE2. ASI Solutions will identify the maturity capability and business 

targets in an organisation and provide a framework which accommodates the effective 

communication about project progress, processes, issues, and risks. It will provide a basis for 

managing the resources. Any methodology will address governance to establish roles, and 

responsibilities of stakeholders in each of the distinct project phases. PMO will assist in the 

construction of a business case for all projects, and will therefore ensure that those benefits are 



clearly defined and once delivered that they are tangible, traceable, and maintainable. Security is 

taken into account with the development of any framework, and ASI Solutions project consultants 

are well versed in the PSM, ACSI33, AS/NZS 3931:1998 AS/NZS 17799:2006 ASI Solutions staff 

have been pivotal in setting up of a program office and the required governance for the transition of 

DITR to a new outsourcer, as well as re-invigorating the ICT project office through a governance 

review for the managed service provider to the Department of Finance. 



Organisation Name Aurecon Australia Pty Ltd 

Trading Name 

Contact Mr Grahame Butler 

Address Postal: GPO Box 320 

Suburb Canberra City 



Website www.conwag.com 

Email butlerga@aurecongroup.com 

ABN 54005139873 


Connell Wagner’s (Aurecon's) historical core business has been engineering and project 

management consultancy services, however over the last decade we have diversified to become a 

first class multi-discipline consulting firm, including a well established ICT specialist service. Our 

company is committed to utilising their wealth of engineering PM experience to enhance the 

services they offer in every market segment, particularly within the highly dynamic ICT Project 

Management domain. Through our growth and experience, Connell Wagner is now recognised as 

one of Australia’s largest multi-disciplinary management, services, engineering and consulting 

companies. We have provided innovative and independent professional services to satisfied clients 

in Defence, Government and Industry for over 70 years. We have a strong financial standing with 

no commercial, technical or financial capacity issues that could materially affect our ability to 

perform our obligations under any resultant contractual engagement. 


Connell Wagner’s (Aurecon's)project management systems are formally encompassed within the 

Connell Wagner Operational System. The Operational System details the standards Connell Wagner 

staff must follow and contains a number of procedural manuals covering: 

- Project Control and Risk Management 

- Support Services 

- Systems Management 

Connell Wagner’s Operations System is underpinned by our Certificate of Registration of AS/NZS 

ISO 9001/2000 compliance. 


Connell Wagner has 160+ project managers across all states that are PRINCE2 qualified to a 

minimum of Foundation Level. Connell Wager project managers are required to satisfy the entry 

requirements and become members of the Australian Institute of Project Management. PRINCE2 is 

the project management methodology of choice at Connell Wagner. Connell Wagner project 

managers have implemented PRINCE2 by establishing customised templates, implementing work 

instructions and providing training to other project managers. At a Geelong software house, 

PRINCE2 became the de-facto project management framework for both implementations and 

application development following work by a Connell Wagner project manager. It was used 

successfully on all in-house and external projects with great success. During an engagement at a 



egional NSW University, the project manager was asked by the customer to implement PRINCE2 

into their organisation. This was achieved using the same techniques, with the same success. The 

use of product based planning proved extremely successful. However, this is not always the case 

and the methodology should be tailored accordingly. On the DFMS Gateway Project, for 

Department of Defence, Connell Wagner was instrumental in the project’s success by establishing a 

tailored version of PRINCE2. In this instance, Connell Wagner was engaged as the project 

manager and it was their experience and skill in using PRINCE2 that ensured the project’s success. 

Connell Wagner project managers are experienced in planning, scheduling, control, economics 

(including Sarbanes-Oxley compliance), reporting, risk, and issues management. Project managers 

are advanced users of Microsoft Project and Primavera. 



Organisation Name Barton Institute of Management 

Trading Name 

Contact Mr Paul Remy-Maillet 

Address Level 1, The Realm, 18 National Cct 

Suburb Barton 



Website www.biom.com.au 

Email government@biom.com.au 

ABN 13125514114 


Company has core staff and staff available (or partner) for specific contract opportunities. Primary 

skill sets are in: 

project management 

systems analysis and design (including 

program management 

application development) 

business analysis 



Core staff are accredited with one or all of the following: 

PMP (PMI) 

Reg PM (AIPM) 

Prince2 Practitioner (OGC) 

Prince2 Foundation (OGC) 

Staff from the company gained experience being the principle PM for: Using the Prince2 

methodology Project A. 

Staff assisted in the training within the Department of Defence of Prince2 methodology framework 

and the developed templates to support the custom requirements for ICT delivery. Further, 

customization or enhancements to the project management methodology documentation for the area 

was produced to increase the efficiency in reporting requirements and internal business process 

flow. Updates to the templates have been utilized on subsequent projects and has highlighted the 

possible impacts on business outcomes. 

Staff from the company gained experience being the principle PM for: Training – Project B – 

Within the Department of Defence, staff has assisted by bridging the knowledge gap between 

Prince 2 methodology and accepted practice outlined within the PMBOK and PMI and industry 

practice. The implementation of this has been within permanent project support staff or project 

managers. Discussion, white board sessions and process flow diagramming has focused on how the 

three are similar and where they differ. How each can be integrated and where one or the other can 

replace the other methodology or approach to managing projects. 



Organisation Name BearingPoint Pty Ltd 

Trading Name BearingPoint Pty Ltd 

Contact Mr Gideon Lupton 

Address Level 17, 99 Walker Street 

Suburb North Sydney 

State NSW Postcode 2060 


Website www.bearingpoint.com.au 

Email gideon.lupton@bearingpoint.com.au 

ABN 38137030801 


BearingPoint is an Australian provider of management and technology consulting services, with 

offices in Sydney and Melbourne. Our professionals are recognised leaders in delivering large scale 

business transformation, strategic planning, enterprise resource planning system, case management, 

information management, business intelligence and reporting, to clients in private sectors, federal, 

state and local government agencies. Such projects are supported with our strong capabilities in 

business analysis, system integration, and project and program management. With more than 100 

people, BearingPoint’s experienced team of management and technology consultants has built a 

reputation for knowing what it takes to help businesses achieve their goals. Our practical and direct 

approach to problem solving is always driven by the needs and timetables of our clients. Our 

strength is our people - experienced, committed and ingenious - who understand the particular 

needs of our clients. From strategy through execution, we help clients make the right decisions and 

work closely with them to achieve sustainable success. Our core values are Visionary, Respect, 

Integrity, Accountability and Collaborative which we strive to achieve within our organisation and 

with our clients. These values reflect the importance we place on how we conduct ourselves in our 

daily interactions with our colleagues and clients. 


a. BearingPoint is a certified alliance partner of SAP and Oracle. We have achieved these results 

due to our significant investment in our people, tools, and vendor relationships. Our access, as an 

Alliance partner, to people and information within the SAP development and support organisations 

is a significant benefit to us and our clients. b. BearingPoint is a member of IBM Partner World. 

BearingPoint was awarded "IBM System Integrator of the year" for Asia Pacific in 2008. c. 

BearingPoint has a very strong capability in ERP implementations, as well as program 

management, enterprise search, data management, change management, training and deployment. 

We have received multiple awards of excellence from SAP, some in relation to our work in NSW 

Government. d. BearingPoint has a strong focus on managing quality and risk from its roots as part 

of a management and technology consulting organisation. Our Quality and Risk Management 

system provides a pragmatic and collaborative approach to maintaining and improving the quality 

of our service to our clients, and covers the entire engagement lifecycle from when the opportunity 

is first identified, through to the project completion. e. BearingPoint has consultants who have 

experience in projects adopting PMBOK and PRINCE2 Project Management Methodology. 




Our Enterprise Program and Project Management offering helps clients reduce the risk of project 

failure, effectively prioritise program initiatives, optimise internal resources, deliver on stakeholder 

expectations, and improve return on investment. We do this by integrating the disciplines of project 

management such as planning, risk, resource, stakeholder expectations with change, quality, and 

knowledge management. We have standard tools, templates, process, and procedures that are 

reusable to get the project quickly off the ground, but at the same time customisable to our clients’ 

needs. In Change Management, we help establish organisational preparedness, acceptance, and 

knowledge and skill retention, including training and communications. For Quality Management, 

we establish, implement, communicate, and support project quality practices based on the Client’s 

business requirements. Underpinning BearingPoint's PM methodology is our team of seasoned 

Project Management professionals. Some recent examples: a. Bendigo Bank – We assisted the 

Client in implementing their CRM Siebel solution. The team comprised about 40 personnel and was 

approximately a 50/50 BearingPoint and client blended team. BearingPoint provided the project 

manager and most team lead roles and was responsible for schedule management, quality and 

overall project completion. b. AAPT – the Client embarked on a business transformation program 

replacing their billing support system. BearingPoint was engaged to carry out the design, 

implementation, and program management works. We established the project governance model, 

processes, and structures to streamline the project execution and achieve the business vision. The 

Program was completed successfully on time, within budget and delivered a highly effective 

business solution. 



Organisation Name Bridge IT Engineering 

Trading Name Bridge IT Engineering Pty Ltd 

Contact Mr Ali Khan 

Address 6 Lonsdale Street 

Suburb Braddon 



Website www.bridgeite.com 

Email ali.khan@bridgeite.com 

ABN 11087255472 


Established in Canberra in 1998, Bridge IT is an SME with a proven record in the supply of 

technical resources and services to government and private sector clients, including the ACT Govt, 

AFP, ASIC, ATO, ACC, Defence, DIAC, GA and Centrelink. Bridge IT provides highly qualified, 

experienced and security-cleared architectural, design, planning, engineering, technical, project 

management & other resources who provide exceptional quality program, continuous improvement, 

application, telecommunications and technical outcomes. Bridge IT has some 40 variously qualified 

and experienced resources across numerous skill sets, agreements with subcontractors for resources 

and exclusive relationships with three recruitment agencies to access their databases. Bridge IT 

understands that some requirements are time critical so has: • refined its capability to quickly 

develop a detailed understanding of client environments for reviewing, benchmarking and 

developing solutions; • frequently acted as a prime contractor during implementations, deployments 

and transformations; • utilised subcontractors to access specialist skills; and • worked as part of a 

broader team, comprising client and third party resources, to deliver specific projects. Bridge IT 

uses a standardised work order to expedite delivery of services and a transparent competitive 

process that delivers value for money and is responsive to changing demand. 


Bridge IT is familiar with, and accesses a wide range of processes, methodologies & practices 

through its many resources, including: • PMBoK and PRINCE2 for project management with 

resources accredited at various levels within AIPM and PMI, including MPD and Fellows of AIPM; 

• Agile, including SCRUM, and Rational Unified Process (RUP) for software development; • ITIL 

Foundation certified resources for service delivery and support; • Cert III and IV resources for 

workplace assessment, training, coaching and mentoring; • Cert III Procurement; • security and 

Information under- and post-graduate degrees; • under- and post-graduate degrees in ICT, 

Electronics and Architecture; • quality management including Six Sigma TQM; and • network 

engineering, including Cisco, Red Hat and Microsoft. • Certified Enterprise Architects Bridge IT 

resources hold varying levels of security classifications up to TSPV and degrees up to PhD. Bridge 

IT readily aligns its processes, methodologies and practices to those of its clients. Bridge IT has 

established PRINCE2 Project Management Offices for clients and is establishing ITIL-based 

service delivery and support practices. 


Bridge IT has access to an extensive range of project managers to support clients. Our resources are 

versed in the use of PMBoK and PRINCE2 and are certified with AIPM / PMI / PRINCE2 at all 



levels. They have established PMOs, implemented PRINCE2, created and deployed tools, templates 

and procedures and managed projects in the public and private sectors. • JALENAS Broadband 

Network Infrastructure - Project Management Office (Nov 09 – Jun 10) Bridge IT established a 

PRINCE2-based PMO to manage team structure, roles and responsibilities, workforce, 

documentation and workflow, scheduling, budgeting, audit and monitoring, communications and 

reporting, financial, contract and vendor management and quality control. Bridge IT developed, 

deployed and trained client-staff in the use of the tools, procedures, processes and documentation, 

including manuals, guides and tip sheets to complement the procedures. The PMO was 

commissioned on time and continues to function successfully after the withdrawal of Bridge IT 

staff. • ESRI Australia – Defence Battlemap Project (Aug 07-Aug 08) Senior Bridge IT resources 

were engaged to manage a significant software development project out of a crisis, occasioned, in 

part, by lack of project management methodology, procedures, tools, templates and staff ignorance 

of project management. PMBoK methodology was introduced, procedures, tools and templates 

were developed and introduced and staff members were trained in their use and development. Also, 

the resources were trained in communications skills and techniques and stakeholder engagement. 

The project was delivered on time to the satisfaction of the end-client, ESRI’s management and a 

more confident staff. 



Organisation Name Capstone Asia Pacific P/L 

Trading Name 

Contact Mr Sean Collender 

Address Level 57 MLC Building, 19-29 Martin Place 

Suburb Sydney 



Website 

Email sean.collender@capstoneapac.com 

ABN 71118522508 


Capstone Asia Pacific is a boutique risk management and consulting company that provides quality 

ICT services to a broad range of leading government agencies and companies. We deliver a range 

of reviews of ICT governance, maturity, program/project portfolio management, individual program 

risk management and post implementation review services. Our skills and professionalism are on 

par with the largest Chartered Accounting and consulting firms. However, our compact size 

enables us to provide highly qualified and experienced people as part of our service offering, 

delivering significant value for money without sacrificing quality. 



We deliver project management services to all aspects of project management. Our methodology is 

based on the PMI and the Project Management Body of Knowledge (PMBOK). We have detailed 

work programs, project plans and templates to cover all aspects of the program/project management 

activities. We have delivered a number of complex programs utilising project management 

methodologies, two examples are provided below. 

Program managed the delivery of the Sarbanes-Oxley project at Indosat, the second largest 

telecommunications company in Indonesia (20M customers). Project management methodology 

based on PMI and PMBOK was implemented, with supporting tools and templates. The program of 

work including review, documentation and assessment of over 3,000 business processes with a team 

of 60 consultants over a 2 year period. The included the establishment of a PMO to provide 

program management oversight, methodology, training, tools, and quality assurance. The project 

was delivered successfully 

Project director for a SAP Payroll re-implementation project for a Telstra subsidiary. The original 

SAP Payroll project was not successful and required a second project to reengineer the systems, 

reporting and business processes of the payroll operations for over 4,600 personnel. The project 

involved a complete re-engineering of the payroll operations to improve information integrity, 

process efficiencies, and the control environment, over a six month period. Project management 

methodology based on PMI and PMBOK was implemented and the project was successfully 

delivered. 



Organisation Name CDRU NSW Pty Ltd (Cost Down Revenue Up) 

Trading Name Cost Down Revenue Up 

Contact Mr Ian Woollett 

Address Level 1, 153 Walker Street 




Website www.cdru.com.au 

Email iwoollett@cdru.com.au 

ABN 58134655673 


CDRU provides strategic IT sourcing services to large, complex ASX top 200 or public sector 

organisations driving sustainable cost reduction initiatives while meeting business requirements for 

growth. We partner with our clients through a transparent business model that is based on vendor 

independence and risk-sharing through outcome oriented fee structures. The cornerstone of 

CDRU’s proven methodology is that cost reduction initiatives require the interlinking between IT 

strategy development aligned with business needs and IT Procurement, with strong category 

experience and operational implementation experience to realise cost reduction. How we deliver 

CDRU applies a proprietary method that integrates the areas of strategy, procurement and 

implementation in one business case assessment. Step 1: Current State assessment of the enterprise 

and interrelated core infrastructure across storage, server and desktop, voice and data networks, as 

well as applications and middleware. Step 2: Financial assessment across operational, capital and 

staffing budgets. Step 3: Define ‘future state’ operating models and technology options, including 

the development of infrastructure roadmaps that are best practice whilst reflecting the latest market 

conditions and vendor offerings. Step 4: Identify Business Case opportunities that can be 

implemented 


CDRU has a proven track record of delivering outstanding results for its clients. All engagements 

are overseen by a peer review QA system to ensure the highest quality and consistence of 

deliverables. This quality is demonstrated by the repeat business CDRU obtains from large 

government and corporate clients, such as Hunter Water, IAG, First Data, Coates Hire, RICOH, 

Transfield Services, Investors Mutual Limited. Our consultants are qualified in a range of program 

& project methodologies (PRINCE2, MSP, PMP, etc.). 


CDRU’s consulting methodology takes a ‘project’ centric view on each major engagement. Our 

approach matches a Project Management Body of Knowledge ‘PMBOK’ which is a collection of 

processes and knowledge areas generally accepted as best practice within the project management 

discipline. As an internationally recognised standard (IEEE Std 1490-2003) it provides the 

fundamentals of project management, irrespective of the type of project be it construction, software, 

engineering, automotive etc. PMBOK recognises 5 basic process groups and 9 knowledge areas 

typical of almost all projects, programs and operations. The five basic process groups are: 1) 

Initiating, In our engagements this is typically initiate via an executive sponsor briefing 2) Planning, 

All tasks, milestones and deliverables are carefully documented 3) Executing, As above to meet 



equested terms of reference 4) Monitoring and Controlling, CDRU engagement QA principal 

focused on this 5) Closing, CDRU always ensure that a ‘socialisation’ step occurs pre of post 

project close CDRU has developed its IP and consulting process over the past 8 years with 

engagements in large scale enterprises and Government in Australia. CDRU has successfully used 

the above methodology at First Data Corporation (a $30 Billion entity), that encompassed 5 project 

streams, each stream was managed under the umbrella of a program director, managed by CDRU, 

and at QR National where CDRU were engaged by the QR National Board and executive, to 

provide a complete comprehensive review of all IT applications and enabling infrastructure, from 

strategy through to delivery. 



Organisation Name Clarity Consulting Group Australia Pty Ltd 

Trading Name Clarity Consulting Group Australia Pty Ltd 

Contact Mr Brett Stirrat 

Address Level 2, 420 St Kilda Road 




Website www.claritygroup.com.au 

Email b.stirrat@claritygroup.com.au 

ABN 32114379636 


Clarity Consulting Group Australia (Clarity) is an SAP consulting organisation specialising in the 

deployment and optimisation of SAP application solutions. We focus on the delivery of enhanced 

business performance through the introduction of cost effective information technologies as an 

enabler of process improvement and competitive advantage. We leverage proven methods and 

extensive implementation expertise to facilitate the delivery of application solutions utilising 

standard SAP functionality. Our approach is to partner with our clients to guide implementation 

activities in order to deploy business-focused outcomes – integrating people, processes and 

technology. With our expertise across various SAP solutions we can identify and promote those 

conditions that predispose success - enhancing the value and the return of your SAP investment. We 

provide a full range of services in the area of SAP implementations ranging from project 

management, architecture, and systems integration through to design and development, deployment 

and support services. We take responsibility and accountability for the delivery of end-to-end 

solutions that integrate business processes across heterogeneous landscapes and extend to business 

partners, suppliers and customers. 


As both an SAP Services Partner and an SAP Channel Partner, Clarity provides support services to 

both enterprise and midsized companies. These support services are certified by SAP to ensure 

compliance with best practices. Key certification requirements include: •Clearly defined Support 

structure and organisation •Proven support processes with accompanying documentation •Robust 

support service infrastructure •Service level management •Certified support consultants 

•Continuous review and improvement Life Sciences Supplier Certification Clarity has been 

independently certified by Synertec to conduct SAP ERP implementations within the life sciences 

industry, which is heavily regulated by both local (TGA) and overseas based Drug Administration 

agencies (e.g. FDA). The certification process examined Clarity’s implementation processes and 

tools to ensure that they complied with industry standards, protocols and GxP processes. 


Clarity utilises the SAP ASAP Focus methodology, which has been enhanced by Clarity’s own 

implementation experience and intellectual property. The SAP ASAP Focus is specifically designed 

for safe, predictable, and affordable implementations of template solutions such as SAP Best 

Practices offerings and packaged industry solutions. The SAP ASAP Focus methodology, unlike 

traditional approaches to IT implementations with exhaustive as-is and to-be studies and a generous 

timeline, delivers an approach premised on the implementation of a template solution. The template 



is used to ascertain the functional gaps against the target business requirements, which in 

conjunction with organisational change management and data migration activities are the focus of 

subsequent project phases. The SAP ASAP Focus methodology comprises four key phases: Project 

Preparation (Project Startup & Delta Requirements), Realisation, Final Preparation and Go-Live & 

Support. Each of these phases is broken down into several sub-components, which in turn comprise 

discrete activities. The project management methodology also ensures formal documentation 

through all phases, including customer sign-off of appropriate deliverables. At Clarity we work 

closely with our clients assisting them to gain the benefit of this methodology and the flow-on 

business benefit gained in the efficient deployment of their SAP solution. 

Two recent examples of Clarity delivering Project Management Methodology are Powercor, which 

our Project Manager won SAP's PM of the year from the clients nomination, and Lease Plan which 

was a very large and complex project we were brought in to help them complete 



Organisation Name Codarra Advanced Systems 

Trading Name Codarra Advanced Systems Pty Ltd 

Contact Mr Warren Williams 

Address 251 Crawford Street 

Suburb Queanbeyan 



Website http://www.codarra.com.au 

Email warren.williams@codarra.com.au 

ABN 81008651723 


Codarra Advanced System’s primary business imperative is the provision of consulting services in 

ICT, security, project management and various disciplines of engineering. The development of 

business solutions is offered to provide niche solutions to clients but only where this can be 

undertaken without creating conflicts of interest. Codarra’s training business provides a vehicle to 

ensure the highest standards of professional services within Codarra and also to utilise our expertise 

to train our clients to accredited standards in project management and related disciplines such as 

requirements engineering. Codarra is a wholly Australian owned company, having been in business 

for over 21 years. Codarra is an independent entity and has no parent company dictating its 

objectives. 


Codarra is an ISO9001:2008 certified company, certificate QEC27662. Codarra is a Registered 

Training Organisation, certificate 2006\12520. 


Although known as a provider of Project and Programme Managers with specialist technical 

backgrounds to organisations that have extant Project Management Framework, Codarra also 

provides Project Management services that work with organisations to develop and implement their 

own Project Management Framework, including providing the training for individuals within the 

organisations. Codarra provides training in PRINCE2, MSP, Cert IV in Project Management 

(PMBOK) and Diploma of Project Management (PMBOK). Examples include: Working in close 

partnership with a major state government agency delivering emergency services a structured 

project management methodology based upon the PRINCE2 framework. Codarra customised and 

scaled the methodology to suit the business, ensuring the linkages and synergies to existing 

processes were identified, documented and aligned. Additionally, consultancy support was provided 

to establish a corporate programme office, implement a programme management methodology 

based on MSP and to provide resources to assist, mentor and implement the programme office for 

six months until knowledge transfer to staff had been completed. Codarra was engaged by a major 

multi-national FMCG manufacturer to develop a PRINCE2 based Project Management 

methodology to replace the company’s existing Project Management method. The project included 

the identification and creation of PRINCE2 processes and templates to be used within the company; 

training and support for the company’s IT project teams in usage of PRINCE2; the creation of 

company PRINCE2 intranet web-pages; identification and delivery of value-add process, where 



possible, such as MSP; and deployment of the PRINCE2 PMM across IT and other selected 

business functions. 



Organisation Name Communications, Design Management Pty 

Limited 

Trading Name 

Contact Mr David Welch 

Address Level 1, Building 1, 169 Gladstone Street 

Suburb Fyshwick 



Website www.cdm.com.au 

Email dwelch@cdm.com.au 

ABN 15053788720 


CDM is an ISO9001 accredited professional service company with a proven track record in the 

delivery of innovative Information Communications Technology (ICT) projects and solutions, 

professional services and technical expertise in the areas of ICT Project Management, Network 

Design and Systems Integration. 

Established in 1991, CDM is an Australian owned Small to Medium Enterprise (SME) with offices 

in Sydney, Canberra, Melbourne and Brisbane. 

Customer satisfaction is central to CDM’s operating philosophy, with 80% of our business resulting 

from repeat clients. 

CDM specialises in analysing, planning, designing and implementing ICT solutions for Corporate 

Enterprises and Government bodies. CDM’s clients include: 

- The Department of Defence 

- Attorney-General’s Department 

- Attorney-Generals Department D Branch 

- Australian Customs Service 

- Department of Finance and Administration 

- Australian Trade Commission 

- Department of Transport &amp;amp;amp; Regional Services 

A pool of approximately 140 Project Management and Technical staff can be drawn on for any 

given project. All hold relevant Project Management (eg PRINCE2 and MAIPM) or Technical (eg 

MSP and CCNA) qualifications, are security cleared (up to TSNV) and have at least 5 years of 

experience in ICT Environments. 


CDM’s company accreditations include: 

- AS/ANZ ISO 9001:2000 

- Australian Institute of Project Management (AIPM) 

- Project Management Body of Knowledge (PMBOK) 



- UK Office of Government Computing’s Projects in Controlled Environments (PRINCE2) 

- Information Technology Infrastructure Library (ITIL) 

- Australian Telecom Users Group (ATUG) 

- Australian IT&T Security Forum (AITSF) 

- Australian Business Limited 

- BICSI certified. 

- Defence Industry Security Program (DISIP) member; CDM complies with Defence Security 

requirements and arrangements. 

- Intelligent Transport Systems Australia (ITS Australia) member; ITS Australia is Australia’s only 

organisation focused on facilitating the development and deployment of advanced technologies 

across all modes of transport; air, sea, road and rail. 

- Microsoft Gold partner 

- Technology partners (eg Juniper, Cisco, 3COM, Citrix, Molex, Microsoft, Novel, Siemens, AMP 

Netconnect, et al) 


CDM’s Project Management services are governed and managed in-line with a defined, 

standardised, and consistent ISO9001 certified Project Management Methodology (PMM). This 

enables projects to be controlled from Canberra, Sydney, Melbourne and/or Brisbane seamlessly to 

manage peak loads and surge requirements. 

Our PMM also enables us to support Federal government departments, which have project 

requirements all over Australia. 

CDM’s PMM is consistent with PMBOK, and is structured to be scalable and adaptable to projects 

of any size and to interface neatly with the functionality of other methodologies, such as the 

PRINCE2. 

CDM’ PMM is incorporated into our ISO 9001 certified Business Management System. This 

methodology incorporates other International and Australian standards, including: 

- Risk Management (AS/NZS 4360:2004); 

- Complaints Handling (AS 4269); 

- Quality of Service (AS/NZS 3906); 

- Corporate Governance of Information and Communications Technology (AS 8015); 

- Customer Satisfaction Measurement (HB 251); and 

- Occupational Health and Safety Management Systems (AS/NZS 4801). 



Organisation Name Connexxion Business Solutions (Connexxion Pty 

Ltd) 

Trading Name Connexxion Business Solutions 

Contact M Diana Hodge 

Address GPO Box 1143 

Suburb Canberra 



Website www.connexxion.com.au 

Email diana.hodge@connexxion.com.au 

ABN 80105196423 


Connexxion provides end-to-end corporate solutions from its head office in Canberra and satellite 

offices in Melbourne and Brisbane. The company was established in the 1980s and has been 

working closely with our clients to develop core business systems. We are known for high quality 

service provision built on integrity and objectivity, and for providing an independent opinion in 

complex situations. 

The rebranding to Connexxion Pty Ltd in July 2009 has strengthened our position in the 

marketplace by consolidating our business focus and strengthening our partnering philosophy that 

underpins the company’s client relationship model. Our service offerings and development 

philosophies were re-aligned to better meet the changing business needs of our clients. 

Connexxion’s objective is to provide our Government clients with efficient, relevant, and costeffective 

solutions that meet today’s ever-growing legislative reporting requirements. This has seen 

us expand into a national service provider connected to a network of international partners such as 

Microsoft, Oracle, Compuware and Agresso. 

Your solution is delivered by a team of over 70 experienced consultants who you will find 

approachable and focussed. Our clients tell us that our consultants are easy to work with and have a 

genuine partnership mind-set. They see the benefits of our approach and have achieved effective 

outcomes by partnering with us. We encourage our clients to embed their resources into our project 

teams so they can learn to support their own products as part of operational handover in a live 

business environment as one of our underpinning business philosophies is knowledge transfer 


TThe company and our consultants hold a range of independent certifications that demonstrate our 

commitment to compliance with relevant industry best practices. Our primary certifications include: 

• Services that comply with the requirements and principles of AS 12207 (Information 

Technology—Software Life Cycle Processes). 

• Consultants experienced in planning, developing and implementing the Information 

Technology Infrastructure Library (ITIL) service management standards, including Service 

Delivery and Service Support. 



• Support services that comply with the requirements and principles of AS8018 (Australian 

Standard for ICT Service Management) and AS17799 (Information Technology Code of Practice 

for Information Security). 

• Risk management best practice (in accordance with AS/NZS:ISO 31000.2009. 

• The application of quality principles, as defined under AS/NZS 9001:2000, PRINCE2, MSP 

and ITIL methodologies. 

• Microsoft Gold Certified Partner, providing the full range of Microsoft technical and 

product related services. 

• Certified Project Management practitioners in the application of PRINCE2 ®, Managing 

Successful Programmes ®, PMBOK and/or Project Management Methodology Version 2 

(PMMv2). 

• Roadmap to gain the following accreditations: CMMI Maturity Level 3; Registered Training 

Organisation (RTO) status; ISO9001; and EPA environment management plan licence. 

• Member of the Defence Industry Security Protocol (DISP). 

• Member of the Australian Institute of Project Management. 

• Member of the Australian Information Industry Association. 

• Member of over 20 Australian Government Panels. 


Connexxion has significant experience in the delivery of project management methodology design 

services. Our consultants are certified in a range of methodologies including Prince2, Managing 

Successful Programmes (MSP) PMBOK and Project Management Methodology Version 2 

(PMMv2). We review existing processes and organisational policies and procedures. Our staff then 

recommended improvements in accordance with industry best practice methods. Implementation is 

supported by change management, training and documentation services. 

Project 1: Defence (CIOG). 

Project: Infrastructure Management Systems (IMS) Program 

Approach: The IMS program aims to improve the quality of the Information and Communications 

Technology (ICT) services provided by ICT Development Division (ICTDD) to the Australian 

Defence Organisation. It entails the identification and implementation of an integrated suite of 

enterprise system management tools to support ITIL based, business processes. 

Outcomes: The methodology and system has assisted IMS to overcome project delays and 

breakdowns in communication between project teams and key stakeholders. 

Project 2: Command and Support Systems (CSS) 

Project: Eagle Eye. 

Approach: Project Eagle Eye comprises major and minor capital acquisition and sustainment 

projects. Our role was to achieve better Project Management practices across the System Program 

Office. We reviewed the existing Project schedules, Work Breakdown Structures (WBS) and 

dictionaries, then converted these to reflect the Improved Project Schedule and Status Reports 

(IPSSR) methods. An extensive training exercise ensured a knowledge transfer to CSS team 

members. 

Outcomes: There has been a significant increase in usage of the approved project reporting method 

which has resulted in improvements across the range of projects and activities. 



Organisation Name CSG Services PTY LTD 

Trading Name NA 

Contact Mr Michael Horsfall 

Address Level 1 , 13 Cavenagh Street 

Suburb Darwin 

State Northern 

Territory 

Postcode 0800 


Website www.csg.com.au 

Email michael.horsfall@csg.com.au 

ABN 27096278198 


CSG Limited is one of Australia’s leading IT services companies providing end to end integrated 

technology solutions in all major Australian markets including the Australian Capital Territory, 

Northern Territory, New South Wales, Queensland, Victoria, South Australia and Western 

Australia. - We are dedicated to the Canberra market and customers like DEEWR and have made a 

significant investment through buying the Commander Managed Service business to gain direct 

intellectual property, knowledge and experience of current clients based in Canberra. - CSG was 

started in 1988 in Darwin, where our Head Office is still based. We currently employ over 280 staff 

in the NT, 80 in the ACT, and 800+ throughout Australia. - Some of CSG’s existing customers 

include the Northern Territory Department of Education and Training, Northern Territory 

Government and Agencies, Charles Darwin University, CSIRO, South Australian Government, 

Lorreto Manderville Hall, and Victorian Department of Education and Early Childhood 

Development (DEECD). CSG has significant experience in participating in government ICT panel 

arrangements, including: - Department of Finance and Deregulation (DoFD) - South Australian 

Government (SAG) - Department of Foreign Affairs and Trade (DFAT) - Department of Defence - 

Department of Transport and Regional Services (now DITRDLG) For Further information see: 

www.csg.com.au 


CSG aims to provide consistent and dependable services to our clients by enhancing our staff 

capabilities through training in industry best standards as well as enhancing our own adherence to 

these standards through accreditations. Our investment in training is outlined through our current 

levels of certification. CSG holds the following accreditations: ISO9001/ 2000 ITIL Version 3 

PRINCE 2 TOGAF Further Details of Accreditation can be provided upon request. 


At CSG our project management approach and methodologies focus on delivering significant 

improvements across all the major components of a project: Business, Information, Application and 

Technology.Our approach is based on a number of industry best practices that generates highly 

effective outcomes through the efficient usage of resources that are supported by a defined 

framework, processes, analysis techniques and modelling tools. Significant references include: 

-PRINCE2 Project Management Methodology 

-The Gartner Enterprise Architecture Process Model 



-The Open Group Architecture Framework (TOGAF) 

-Service oriented design – in the design of business and other architectures 

CSG tailor its processes to best suit the unique requirements of the organisation it is working with 

by: 

Being cognisant of government procurement rules and guidance for technology agnostic and a 

position of competitive neutrality 

Incorporating project leadership, strategic guidance, project management, business analysis, 

business architecture, and change management skills 

Addressing the department’s specific focus on significant new business functionality, and the 

resultant project activities. 

CSG has extensive experience in managing projects for some of Australia’s largest organisations. 

We were responsible for setting up and managing Rio Tinto’s project management office, managed 

Rio Tinto’s complete systems integration project and are currently managing their remote 

operations centre project which will see mining operations managed remotely from Perth. CSG has 

also been offering project management services to federal government agencies over the past 8 

years DEWHA, Department of Finance, CASA, ACMA, DAFF, APSC, and WA Government 

agencies. 



Organisation Name Deloitte Touche Tohmatsu 

Trading Name Deloitte 

Contact Mr Dean Grandy 

Address 8 Brindabella Circuit 

Suburb Brindabella Business Park 



Website www.deloitte.com.au 

Email dgrandy@deloitte.com.au 

ABN 74490121060 


Deloitte offers a leading global firm with decades of experience servicing Public Sector clients in 

Australia and internationally. Our key assets are our ability to resource a diverse range of skills and 

experience across our national practice to meet your needs in an efficient and cost-effective manner. 

Supporting our key personnel are Deloitte’s global methodologies and tools together with a pool of 

over 4,500 employees in Australia whose skills and experience are shared through an extensive 

knowledge management capability. 

Deloitte’s depth of experience and our strong technology acumen together with our proven 

methodologies and tools combine to differentiate us from our competitors. Our solutions are based 

on the Deloitte CIO Management Framework and our Enterprise Programme Management 

Framework (EPMF). These frameworks assist in the alignment of ICT strategy with business 

strategy through the assessment of capabilities and opportunities and the optimisation of an 

organisation’s portfolio of programs and project. 

Deloitte has a proven track record working collaboratively with our government clients to 

successfully implement the frameworks. As a result, we are confident that we can bring a strong 

combination of knowledge and technical expertise to the ICT Management Consultancy panel. 



Deloitte has developed its own Project Management Methodology Version 4 (PMM4). PMM4 is 

based on the industry standard Project Management Body of Knowledge (PMBOK) management 

approach and leverages the firm’s global experience and our view of best practice. PMM4 is also 

rich in information, housing extensive information about method processes, work distribution, and 

deliverable creation. 

The methodology provides a demonstrated project management capability and a cohesive, concise, 

and effective project management environment that: 

- Provides information to select a set of project management tools, mitigate risk, manage scope, 

maintain quality, and to identify considerations for management of project teams; 

- a design that allows for easy integration with other methodologies and competencies 

- Provides a flexible and scalable framework to accommodate varying project situations; and 



- Considers the iterative nature of project management processes to assist with the management of 

the overall project planning process. 

We have considerable experience and excellent track record undertaking this work. For example: 

- Department of Human Services (Vic) - HealthSMART Program 

- Australia Post - Project/Program Management 

- NSW Police - ICT Program/Portfolio Management 



Organisation Name DMV Consulting (Exeter (AUST) Pty Ltd ATF 

Exeter Family Trust) 

Trading Name DMV Consulting 

Contact Mr David Vincent 


Suburb Jamison 



Website www.dmv.com.au 

Email david.vincent@dmv.com.au 

ABN 88675004297 


DMV Consulting is a Canberra based consulting firm, which brings together a wealth of expertise 

from a broad base of experience. Our team of highly motivated and skilled consultants are 

committed to providing high quality, cost-effective outcomes for our clients using proven and 

contemporary accountancy and business advisory methods and practices. DMV Consulting believe 

that our professional staff and relevant qualifications and up to date experience, combined with a 

demonstrated commitment and ability to deliver high quality, competitively priced solutions to 

clients, make DMV Consulting an excellent candidate for inclusion on this Panel. We are focused 

on helping clients use technology to create sustainable organisational benefits and to optimise 

business performance. When we serve our clients on technology issues, we combine our industry 

knowledge and practical ‘real world’ experience in technology solutions with our traditional 

strengths in strategy, organisation, and operations. 


The DMV Consulting is applying a quality management system that is designed to maintain and 

continually improve the effectiveness and efficiency of the organisations’ performance. The quality 

management system manual meets the requirements of ISO 9001:2008. 


DMV Consulting has qualified and experienced consultants across a range of subject matter 

expertise, including certification in PRINCE2 and PMBOK, Financial modelling and valuation, 

Certified Practising Risk Managers, Master Project Director, business case development, risk 

management, Certificate IV in Government (Procurement), Certificate IV training and assessment 

and AIPM / CPA / ICCA membership. Our consultants have extensive experience in workshop 

facilitation, individual and group mentoring and performance reviews. One of our senior ICT 

Project Directors was responsible for the acquisition, integration, and validation testing of electronic 

warfare systems for the Australian Airforce’s F/A-18 aircraft and Navy’s frigates, plus similar work 

for Army’s armoured personnel carriers and its main battle tank. The role required contract 

development, negotiation and execution/management for the acquisition and integration of 

navigation and electronic warfare systems onto complex military platforms, conduct of system 

engineering activities stretching from identifying user requirements and system definition, to system 

design and acceptance testing and management of a multi-million dollar budget and concurrent 

management of up to seven significant contracts. Another role has been Logistics Project Manager, 

responsible for the establishment and management of a small logistic team to coordinate the logistic 



and training aspects of a $300M evolutionary acquisition computer project (Army’s Battlefield 

Command Support System - BCSS). The role required the management of a small team of 

integrated logistics specialists including military, public service and consultants and the 

introduction of the system into military service and development and implementation of training 

packages for the system. 



Organisation Name DWS Advanced Business Solutions Ltd 

Trading Name DWS (NSW) Pty Ltd 

Contact Mr Shayne Smith 

Address Level 1, 161 London Circuit, 




Website www.dws.com.au 

Email shayne.smith@dws.com.au 

ABN 83085656088 


DWS Advanced Business Solutions is a premier Australian IT Services provider. With established 

offices in Melbourne, Sydney, Brisbane, Adelaide and Canberra and boasting over 550 full time 

employees, DWS is the total software solution provider of choice to many of Australia’s largest and 

well know blue chip organisations. Committed to continuing as the industry pacesetter in the 

provision of end-to-end IT solutions, DWS has experienced significant success and growth by 

providing the best possible competitive advantage for its extensive and impressive client base. 

Providing an honest, reliable, professional and innovative service DWS prides itself on its ability to 

assist clients in ensuring their organisations reach their greatest potential. By hiring and retaining 

the best professionals possible through a unique three layer recruitment process, DWS is able to 

deliver services with unrivalled efficiency and effectiveness. This is just one of the reasons DWS 

can offer a money back guarantee and a lifetime warranty. The overriding philosophy and approach 

to business at DWS is one of honesty, integrity, ethical behaviour and transparency. The DWS 

culture ensures every interaction with clients, suppliers and employees is based on these values and 

this provides the strongest possible foundation for growth and excellence. 


Microsoft Gold Certified Partner DWS is a Microsoft Gold Certified Partner. This was first 

achieved in 2002. DWS also encourages and facilitates individuals to gain their Microsoft 

certifications, including Microsoft Certified Systems Engineers (MCSE), Microsoft Certified 

Product Specialist (MCPS), Microsoft Certified Solution Developers (MCSD), Microsoft Certified 

Database Administrator (MCDBA) and many more. AS/NZS ISO 9001:2000 Certified DWS’ 

SpinnakerOne Quality Management System is a cornerstone of our operational activities. Initially 

developed in 1996 and ISO 9001 accredited since 1998, SpinnakerOne has constantly evolved and 

continues to mature to the current day having incorporated over 1,500 improvements and major 

initiatives since it was first certified. SpinnakerOne was one of the first Quality Management 

Systems to be granted the ISO 9001:2008 certification, achieved quickly as it continues to 

incorporate industry best practice and the experience of our 550+ strong project consultants. 

CMMI/ITIL Certification SpinnakerOne incorporates practices, procedures and advocacy programs 

that cover all our service offerings. These encapsulate our experience and expertise in judiciously 

applying industry best practices and methodologies from organisations such as PMI, SEI (CMM4), 

OGC (ITLv3) etc. 




At DWS we have developed our own quality methodology called SpinnakerOne to support our 

business and service delivery. SpinnakerOne has aided our project managers and all other 

consultants since 1998 in ensuring that they exceed the high expectations of our customers in all 

types of engagements ranging from delivering turnkey projects to performing specific consultancy 

roles on a time and materials basis. Being AS/NZS ISO 9001:2000 Certified, SpinnakerOne is built 

on the following fundamental features: • Practices, procedures and advocacy programs that cover all 

our service offerings. These encapsulate our experience and expertise in judiciously applying 

industry best practices and methodologies from organisations such as PMI, SEI, OGC (ITIL) • 

Regular monitoring of our practices to ensure they are effective at client sites and integrate with 

their cultural and process assets • Continual reviews to identify process improvements and 

corrective actions SpinnakerOne ensures that appropriate resources, capability and work practices 

are provided to service your needs in a systematic and controlled manner. We offer the use of 

SpinnakerOne free of charge for all projects. We also offer the methodology and associated 

templates free of charge for use by clients on their own projects. A number of our clients have 

already implemented SpinnakerOne for internal use. Relevant Projects: • DWS has worked 

extensively for many years with the Department of Climate Change and Energy Efficiency 

managing and enhancing the OSCAR-NDT project • DWS managed the delivery, customisation, 

integration, data migration, implementation and PIR of a CRM for their Customer Information 

System project 



Organisation Name Ernst & Young Australia 

Trading Name 

Contact Mr Andrew Garner 

Address Ernst & Young, GPO Box 281 




Website www.ey.com/au 

Email fedgov@au.ey.com 

ABN 75288172749 


Ernst & Young helps companies in businesses across all industries — from emerging growth 

companies to global powerhouses — to deal with a broad range of business issues. Our 114,000 

people in 140 countries around the globe pursue the highest levels of integrity, quality and 

professionalism to provide clients with a broad array of professional services. 

Quality In Everything We Do 

Ernst & Young’s integrity and professional competence are the cornerstones of our global 

organisation. We work hard to earn and maintain our clients’ trust and confidence. 

Services Offered 

Ernst & Young provides a range of services, including advisory, assurance, tax, risk, technology, 

transactions, and human capital services. 

Industry Focus 

Globally, Ernst & Young supports 26 industry sectors, including Government. The Centres are 

dedicated to bringing insights to clients, sponsoring dialogue among industry stakeholders and 

linking our professionals to facilitate collaboration and knowledge sharing. 

Culture 

Ernst & Young would not be such a successful organisation without great people and strong 

teamwork. We provide our people with solid career growth opportunities and a people-oriented 

workplace environment. Our philosophy, quite simply, is that when our people achieve their best, so 

do our clients. 


We are very proud of the fact that Ernst & Young has held ISO 9001 certification since 1993. All 

Ernst & Young personnel are responsible for understanding and applying our quality procedures 

and are appropriately trained upon commencement of their employment. Each person has the 

responsibility and authority to initiate quality improvement requests for any non-conformance 

encountered or for suggestions for improvement. 


Ernst & Young’s approach to project and program management is to use industry-standard 

frameworks that fit the client’s working methods and style. For example, we frequently use 



PRINCE II standards. These standards, with their emphasis on control and accountability, provide 

a strong foundation for effective governance and management. 

Our working style is collaborative, building high performing, mixed teams of client staff and 

consultants whenever client staff are available. Whether client staff are dedicated full-time to the 

project or not, we work with them to ensure that the project realises the maximum benefit with the 

minimum necessary disruption to the operational business. We seek to transfer skills to leave a 

strong legacy of effective project and program capability. 

AGIMO 

Developed the - ICT Business Case Model to better evaluate new ICT budget proposals. The 

model was required to meet a number of Finance requirements including that it produce a clearly 

documented process for the development of ICT business cases. 

AGIMO 

Developed AGIMO’s ICT Business Case and associated guide and training package which 

represents global better practice in ICT business case development and assessment. This project 

also demonstrates our expertise in ICT implementation management, governance, risk management, 

change management, procurement and benefits realisation. 



Organisation Name Fortis Consulting ATF The Gurgone Family trust 

Trading Name Fortis Consulting 

Contact Mr Adrian Gurgone 

Address 544 William Street 

Suburb Mount Lawley 

State WA Postcode 6050 


Website http://www.fortisconsulting.com.au 

Email info@fortisconsulting.com.au 

ABN 66100863751 


Fortis Consulting is a specialist management consulting firm offering only highly qualified (10 

years minimum), expert consultants, with top-tier backgrounds and innovative client solutions. Our 

consultants offer deep government experience and a holistic approach to project management. We 

apply robust project management tools (Prince2) while taking into account stakeholder, financial 

and environmental considerations. 

Key areas where Fortis adds value to clients include: 

Project & Programme Management: Project management excellence is the key to a project or 

portfolio’s success. Fortis’ experienced Project Managers provide effective, timely and efficient 

oversight of projects and programmes to scope, timeframes and budget. 

Strategic Planning driven by Research and Analysis: Fortis delivers significant insight into 

business data for our government clients, through specialist research, surveys and reports. We help 

management cut through the myriad of data to identify key trends and uncover useful information 

enabling strategic planning and decision-making. 

Business Intelligence: Fortis helps clients leverage business intelligence solutions; we assist clients 

to collect, understand, report –on and interpret data, an (e.g. business case analysis, KPIs or 

balanced scorecard systems). 

System Selection & Business Cases: Fortis helps client to develop business cases and select and 

implement systems that meet their business needs, enable future changes and save valuable time 

and effort for the business. 


Fortis project managers are MBA qualified. Our trainers also hold Certificate IV qualifications in 

training and assessment. 


Fortis Consulting’s highly-qualified Project Managers have extensive experience in designing and 

delivering effective, timely and efficient management methodologies for projects and programmes. 

We have experience in evaluating, selecting, developing, and implementing appropriate project 

management methodologies (including Prince2), processes, procedures and bespoke templates 

along with associated training for client staff. 



Project Management Methodology category, Version 24, August 2010 

Experience: 

Project 1: In a recent government agency engagement Fortis lead consultant, Adrian Gurgone 

effectively designed and implemented a full project management methodology based on Prince2. 

The project included setting up the PMO and putting in place all the key tools, processes, 

procedures and structures to enhance project management success. Importantly, Adrian focussed on 

training and knowledge transfer as part of the process, to ensure effective transfer of skills, 

templates and knowledge. As a result the agency has subsequently managed a number of successful 

projects applying these methodologies and tools. 

Project 2: Fortis consultants provided Project Management Methodologies to a large oil and gas 

business, ensuring effective management of a process crossing numerous sovereign borders, along 

with appropriate succession planning for future projects. The methodologies employed ensured that 

appropriate evaluation and selection of a Management Reporting system, along with timely and 

effective implementation. Following this project, appropriate succession planning has ensured 

success in follow-on projects managed internally by the business. 



Organisation Name FPMS (Ferguson Project Management Services 

Pty Ltd) 

Trading Name FPMS 

Contact Mr Kenn Dolan 

Address Suite 6, 62-66 Glen Osmond Road 

Suburb Parkside 

State SA Postcode 5063 


Website www.fpms.com.au 

Email kenndolan@fpms.com.au 

ABN 61089526116 


Ferguson Project Management Services Pty Ltd (FPMS) are Internationally Accredited 

Management Consultants and Training Providers. Our core business is in the creation, development 

and support of Portfolio, Program and Project Management capability within organisations. Our 

highly skilled team of OGC / APMGroup Accredited Consultants bring together their qualifications 

and expertise to provide value-adding solutions to clients from a diverse range of industries. These 

industry sectors include Commonwealth and State Government Agencies Research and 

Development, Commercial, Oil and Gas, Aid Agencies and other blue chip organisations. The 

FPMS emphasis is on the appropriate application of internationally recognised best practice 

management principles. Our pragmatic implementation of these methodologies, in the establishment 

and nurturing of Program and Project Management Capability is testimony to our versatility, 

professionalism and commitment in guiding and supporting our clients towards an environment of 

excellence. FPMS were the first OGC / APMGroup Accredited Consulting Organisation for both 

Managing Successful Programs (MSP) and PRINCE2®, in Australia. As such we have worked 

collaboratively with clients worldwide using the P3M3 (Portfolio, Program and Project 

Management Maturity Model) to identify a structured way forward then mentoring and coaching 

executives through the complex business transition from the current state to the new corporate 

capability. 


OGC/ APMGroup Accredited Consulting Organisation (ACO) in P3M3, MSP, P3O and 

PRINCE2. OGC/ APMGroup Accredited Training Organisation (ATO) in MSP, P3O and 

PRINCE2. PMI Global Registered Education Provider(REP)providing PMBoK Based training in 

Project Management and PMP and CAPM examination training. Buzan Licenced Mind Mapping 

Instructors (BLI) 


As a PRINCE2 Accredited Consulting and Training Organisation and a PMI Globally Registered 

Education Provider, FPMS have significant experience in the selection of the most appropriate 

elements of best practice in Programme and Project Management and their adaptation and adoption 

within a diverse group of client organisations. Our experienced Registered Consultants are expert in 

the mapping of PRINCE2 and more generic Project Management processes to the organisational 

processes and standards to enable the most efficient implementation of the chosen methodology. 

We employ a collaborative approach to the development and integration of the chosen methodology 



to make the change as pain-free and beneficial as possible. All FPMS assignments embed a large 

element of skills transfer through a range of activities, including 

• Training 

• Workshops 

• Mentoring 

• Shadowing 

The programme of skills transfer is planned thoroughly to ensure the most efficient mechanism is 

implemented. FPMS are equally comfortable with PRINCE2 and PMBOK approaches to project 

management and their implementation in the public sector. As a PRINCE2 Accredited Consulting 

and Training Organisation and accredited through the PMI, FPMS has significant experience in the 

selection of the most appropriate elements of best practice in Programme and Project Management 

to be adapted and implemented in a variety of environments. 

Our experienced Registered Consultants are expert in tailoring PRINCE2 and other Project 

Management processes to the organisational requirements. We employ a collaborative approach to 

the integration of the chosen methodology to make the change as pain-free and beneficial as 

possible. 

All FPMS assignments embed a large element of skills transfer through: 

• Coaching 

• Mentoring 

• Training 

Recent assignments include: 

• Department of Health – Establish PMO and PRINCE2 Methodology. FPMS tailored 

PRINCE2 and established the PMO within the department to increase project success and maturity. 

• Western Australia Police – Establish MSP and PRINCE2 environment within WAPOL. 

FPMS designed and implemented a tailored methodology environment within the WAPOL 

organisation. 



Organisation Name Fujitsu Australia Limited 

Trading Name 

Contact Mr Kym Petney 

Address Level 1, 19-25 Moore St 

Suburb Turner 



Website www.fujitsu.com/au/ 

Email kym.petney@au.fujitsu.com 

ABN 19001011427 


Fujitsu Australia Limited is a full service provider of business and information technology and 

communications solutions. We partner with our customers to offer services from strategic 

consulting to application and infrastructure solutions and services. Fujitsu has earned a reputation as 

a supplier of choice for leading corporate and government organisations and has grown by 

reputation into a full service provider in this region offering true end-to-end business and IT 

solutions. 

We combine professional expertise, world-class methodologies and consulting and application 

services with adaptive platforms, advanced solutions and products to deliver the business results our 

clients are seeking - results that transform businesses and provide a return on investment. 

Fujitsu has: 

* Over 10 million customers and 160,000 professional staff in 60 countries around the world 

* 3,000 Australian and New Zealand staff 

* Long-term clients in every sector – government, healthcare, justice, finance, manufacturing, retail, 

telecommunications, transport, distribution and utilities 

* A proven track record for delivering successful projects that achieve real business benefits and 

return on investment 

* An annual investment of more than US$2 billion researching and developing cutting-edge 

business technologies, resulting in over 32,000 patents with more being added all the time. 


Fujitsu’s Quality Management system meets the requirements of AS/NZS ISO 9001:2000. We 

continually seek ways to improve our processes and ensure they continue to meet the requirements 

of our customers and the technological and business environment. 

Fujitsu is registered with SAI Global Assurance Services. The registration covers the Quality 

Management System for design, sales, consulting, administration, installation, maintenance, service 

and support of information technology and telecommunications solutions, products, networks and 

services. These include management consulting; strategic planning; design and development, 

logistics, integration, configuration and commissioning of hardware and software products; 

management and operations of computer processing facilities; provision of help desk facilities and 

services. 



Fujitsu's consultants are well versed in methodology and industry best practices including Portfolio 

Management Capability Maturity, IT Infrastructure Library (ITIL) and SEI Capability Maturity 

Model (CMM). 


Fujitsu is widely recognised for its strength in project management. Our project management track 

record stretches back over 30 years, thousands of projects and many generations of IT. 

Our project managers are highly competent and use industry standard best practice and management 

principles to meet your goals and objectives. 

Fujitsu’s internal training and accreditation process is based on the Project Management Institute 

(PMI) ‘Project Management Body of Knowledge (PMBOK)’. Fujitsu project managers undertake 

project management certification programs including PRINCE2 and PMP. 

Our service capability includes: 

* Flexibility to manage projects using your preferred project management methodologies and 

toolsets; 

* Initiating, planning, executing, controlling and closing projects; 

* Developing business cases in conjunction with our customers; 

* Providing standard project deliverables, including project statements, project plans, schedules and 

regular status reports; 

* Managing resources, cost, time, deliverables and milestones in accordance with the contract; 

* Defining and managing project scope and scope change; 

* Identifying and managing risks throughout the project lifecycle; 

* Ensuring the delivery of high quality products; 

* Maintaining a benefits outcomes focus; and 

* Undertaking regular health checks and post implementation reviews. 

Recent experience includes Department of Health and Aging (DoHA) and Australian Customs 

Service. 



Organisation Name Global Sapphire IT (Australia) Pty Ltd 

Trading Name 

Contact Mr Joce Santa Maria 

Address 8 Carinya Road 

Suburb Picnic Point 

State New South 

Wales 

Postcode 2213 


Website www.gsiorg.com 

Email joce.sm@gsiorg.com 

ABN 91106950565 


GSI’s core competencies are in the areas of providing ICT solutions, strategic alliances and valueadded 

services. At GSI, we undertake strategic alignments, whether such alignment is between ICT 

and business strategies, or a re-engineering of business processes. We adopt a solutions-oriented 

approach to the application of its technology, and doing so with the knowledge and understanding 

of key industries and business processes to deliver objectives. We work with you to facilitate a onestop-shop 

of integrated services which ensures that your objectives are fulfilled in a rapid 

timeframe. Combining solid industry experience and technology skills, GSI possesses a strong 

functional perspective that makes it effectively capable to provide counsel on technical information, 

develop and link it to business strategy in a cost-effective manner. GSI resources have extensive 

experience in the Information and Communications Technology industry providing consulting to 

such arenas as Australasia, Asia Pacific, Europe, Middle East and the US. Our experience and 

reputation for delivering high quality outcomes and achieving outstanding results working with our 

organisations continue to grow. It will come as no surprise to the market that we consider our 

experienced team to be GSI’s key winning differentiator. 


Oracle Business Partner; Members of Australian Institute of Management; Members of the 

Australian Computer Society; Members of the Project Management Institute; Members of the 

Institute of Management Consultants; Prince 2 Practitioners; OPM Practitioners. PMBOK 

Practitioners BABOK Practitioners 


GSI guides the organisation through a strict methodology using OPM, Prince2 and the PMBOK as 

Project Management Methodologies. The GSI procedures, standards, templates, roles, 

responsibilities and governance structures are aligned to the organisation strategies. Through Project 

Management methodologies, the organisation has a better understanding and management of 

benefit management – identification, management, realisation and measurement, including 

program/project management – managing - managing deliverables ensuring completion within 

agreed time, quality and cost. 

Burwood Council: helped them to use Prince 2 to re-engineer business processes, optimised and 

removing redundancies, re-aligned organisation structures. Establish Program Management offices, 

define clearer roles and responsibilities 



Panasonic: Project Management Methodology included change management – managing 

transitions. This advantage of a centralised project structure with proven methodology that 

incorporates discipline into every initiative; consistently execute and deliver on time within budget, 

and be able to single view all programs/projects across the organisation. 



Organisation Name Goal Professional Services Pty Ltd 

Trading Name Goal Group 

Contact Mr Alan Rankins 

Address 7 Riverside Drive 

Suburb Mayfield West 



Website www.goalgroup.com.au 

Email arankins@goalgroup.com.au 

ABN 65 122 098 695 


Goal and the Goal Group were established in 2006, utilising consultant/PSP experience in Project 

and Program Management and Change Management, with a particular emphasis on continuous 

improvement. 

Goal and the Goal Group assists organisations to analyse and better understand their operating 

environments, in order to develop their capabilities in strategic procurement and supply chain 

capability. We gain a thorough understanding of the commercial and competitive environment and 

identify specific challenges relating to capabilities, policies and procedures. The Group’s expertise 

is in developing and implementing strategic solutions for our clients. Key to success is cost control, 

management of budgets, and capability improvements. 

Headquartered in Newcastle and open in Melbourne, Sydney, Adelaide, Canberra and Wellington 

New Zealand, Goal operates across Australasia and globally. We cover strategic planning, 

governance, organisational maturity and portfolio/programme/project management consulting, 

training and delivery support services. 

Goal’s clients have included KPMG, PWC, Rolls-Royce, Thales Australia, training providers, the 

Defence Materiel Organisation (DMO); Federal and State government departments and SMEs. We 

are innovators in the fields of leadership, learning and development. We have accredited Gateway 

Reviewers. 

Goal is an Accredited Training Organisation for both MSP® and PRINCE2® and the Goal Group 

boasts an RTO in Project Management accreditation and certification. 


Goal Professional Services Pty Ltdis an Accredited Training Organisation for PRINCE2 and MSP. 

A number of the Goal Group members hold ISO 9001/2000 accreditation. Specific members hold 

required engineering accreditations. 

A Goal Group member is a Registered Training Organisation able to provide Project Management 

qualifications up to Advanced Diploma level. 

Goal offers P3M3 organisational maturity assessments and Gateway Reviews. 

Goal Professional Services is a member of the Defence Industrial Security Programme (DISP) and 

maintains appropriate defence security clearances for its consultants. 




The Goal Group offers a combined capability that spans all project management methods including 

the PRINCE2, PMBoK and Agile approaches. Goal brings a pragmatic approach to the selection of 

the most suitable method both in an organisational context and for individual projects. We can 

develop an organisational approach or make use of our own Project Solution Suite, tailored 

appropriately. 

Goal’s Operations Director is an acknowledged expert in PRINCE2 and MSP and delivers papers 

and seminar presentations across Australia 

Our recent experience in programme design includes being retained by IT Advisory, KMPG to 

design an approach to competence and capability improvement in the areas of project and 

programme management. 

Our approach included executive briefings and coaching, structured training and mentoring, 

creation of centres of excellence within the organisation to ensure long-term self-sufficiency, and 

support of support functions such as PMOs. 

A Goal consultant was responsible for the analysis, design, delivery and evaluation of a blended 

Masters-level and VET programme as the cornerstone of technical project and programme 

management training within the ADF. 

We regularly run both public scheduled training courses and private in house training in PRINCE2, 

PMBoK, MSP, and Portfolio Management. Our accredited training courses have trained and 

certified project managers from many government departments and agencies throughout Australia. 

Further to that we have trained and accredited management consultants from the Big 4 consulting 

companies, global ICT service companies and boutique project management consulting companies. 



Organisation Name GXO Change Pty Ltd 

Trading Name GXO Change Pty Ltd 

Contact Mr Walter Dirix 


Suburb Lyneham 



Website www.gxochange.com.au 

Email walter@gxochange.com.au 

ABN 68137031362 


GXO Change Pty Ltd provides consultancy, training and coaching services in change, project, 

program and portfolio management to organisations, groups and individuals. GXO Change Pty Ltd 

has been recently formed (in 2009) and is headed up by its Director who has provided accredited 

project management training and implementation consultancy services to government and private 

industry over the past 9 years, both within Australia and overseas (during his time with a previous 

leading project and program consultancy management company). 


GXO Change Pty Ltd is an accredited PRINCE2 Training Organisation and an Accredited Training 

Organisation (ATO) for Portfolio, Programme and Project Offices (P3O). Accreditation is extended 

to GXO Change Pty Ltd by the international accreditation agency - the APM Group. Accreditation 

requires that GXO Change meets the prescribed standards which includes having quality systems in 

place for delivering services. GXO Change Pty Ltd maintains a Quality Management System 

(created in line with ISO 9001), which was assessed by the APM Group in July 2009 as part of its 

systems accreditation. All services delivered by GXO Change are in line with stated policies, 

processes and standards. Quality is checked on an ongoing basis and a program of continual 

improvement and review by clients is exercised as part of its day-to-day operations. 


GXO delivers accredited training in PRojects in Controlled Environments (PRINCE2) and 

Portfolio, Programme and Project Offices (P3O). It also provides consultancy services to implement 

and customise project management methods specific to organisations. GXO provides AIPM 

certified practising project managers with a track record in appropriately applying PMBOK and 

PRINCE2 in diverse project environments, including their integration with technical delivery 

methods (eg. ITIL, Agile). We deliver non-accredited skill workshops to develop in house project 

management capabilities. GXO provides templates as part of its project managers toolbox or can 

develop these to meet a specific client need. We are certified in the international recognised prosci 

change management process (ADKAR) and integrate this with best practice project, program and 

portfolio management. Recent examples include current work where GXO is providing direct 

program and project planning and delivery support to reinvigorate a major government agency 

program (using MSP and PRINCE2); stand up its subsidiary projects and implement benefits and 

change management (using Prosci). Previous work done by our Lead Consultant involved designing 

a roadmap and high level plan for the implementation of a P3O model for a government agency 

across its operations. GXO Change also runs a public training schedule along with in-house training 



for specific clients. Previous work by its lead trainer / consultant has included in-house training for 

project staff in Customs, Rio Tinto, InTACT, Defence, and NRMA NZ, and the development and 

implementation of customised (based on PRINCE2) project management methods for IAG, DHS 

and IP Australia. 



Organisation Name HineSight Development 

Trading Name 

Contact Mr Simon Hine 


Suburb Weston 



Website www.hinesight.com.au 

Email simon@hinesight.com.au 

ABN 14110850747 


Achievement of your objectives depends on effective execution. Improving your capability and 

capacity around project and program management can be a great way to improve alignment 

between day to day activity, the delivery of desired outcomes and the realisation of benefits. 

Projects – temporary endeavours designed to deliver specific outputs, and programs – sets of related 

projects designed to achieve particular outcomes, are an increasingly important part of 

organisational life. HineSight Development provides project and program management services that 

help improve your capability, and enhance your capacity to deliver. Project and program 

management consulting services support clients in the development and delivery of projects and 

programs. Services include: • Design of project/program approach • Development of 

project/program plans • Stakeholder analysis • Scope identification • Quality assurance of 

project/program processes and artefacts Project and Program Management is becoming an 

increasingly sophisticated and knowledge based field – there are lots of ways to go about it and not 

every approach is right for every situation. Our consultants are qualified and certified across the 

major discipline approaches and we use our experience in the delivery of projects and program to 

help tailor an approach that suits your circumstances. 


Our methodology base includes – Prince2, PMBOK, MSP, P3O, the Standard for Program 

Management and more. Our consultants are members of the Project Management Institute, and 

HineSight Development is an APMG Accredited Consulting Organisation. 


HineSight Development consultants are accredited in PRINCE2 and PMBOK, as well as MSP and 

P3O, and they have the formal training and that enable us to specialise in the development and 

delivery of project management methodologies that reflect best practice while at the same time 

recognising the culture, governance structures and project management maturity of an organisation. 

This work has included development of a Project Management Toolbox for a large multi-national 

pharmaceutical company, as well as the development and delivery of Project Managment 

Fudamentals training for the Department of Immigration and Citizenship. 



Organisation Name Huntingfield Consulting Pty Ltd 

Trading Name 

Contact Mr Tracy Dann 

Address 52 Bainton Cres 

Suburb Melba 



Website 

Email tracy.dann@huntingfield.com.au 

ABN 52101782147 


Canberra based with significant experience in Defence, Centrelink, DVA, ABS and ACT 

Government in regard to all elements of strategic planning, project management, business case 

development and corporate ICT governance. Huntingfield has been established and successful in 

Canberra for eight years and has quality consultants available at short notice. We have 

representation in ACT, NSW, SA and QLD. 


All consultants are PRINCE 2 and/or ITIL trained and have membership of appropriate associations 

and societies as required. 


Huntingfield has significant experience in management of large and small projects ranging from 

campus fibre optic roll outs through to restructures and implementation of national support 

infrastructure for ICT. We currently have staff in Defence working on major telecommunications 

projects. All of our consultants and project managers are PRINCE2 or PMBOK trained or certified. 

Our senior consultants are well experienced in development of project and program processes, 

structures and communications. Huntingfield has two senior consultants who are experienced 

trainers and have spent time developing and delivering skills transfer programs up to tertiary level. 

Huntingfield’s experience includes: 

- redesigning and managing the restructure and rebuild of the ACT Government’s 

telecommunications service delivery, including the roll out of VoIP; and 

- the restructure of Defence’s ICT support organisation and creation of the Defence ICT Support 

Centre which included call centre, remote support agencies and multimillion dollar support 

contracts with external suppliers. 



Organisation Name IBENOX Pty. Ltd. 

Trading Name IBENOX 

Contact Mr John Russell 

Address Level 3, 56 Berry Street 




Website www.ibenox.com 

Email jrussell@ibenox.com 

ABN 57140624915 


IBENOX is a specialised provider of project, programme and portfolio management solutions. We 

help our customers develop and mature the skills, knowledge and capabilities they need to drive 

enterprise performance and portfolio value. Through our strategic partnerships with key US and 

European companies, IBENOX brings thought leadership and experiences from global public and 

private sector companies from across the globe to our region. IBENOX is the official Asia Pacific 

partner of PowerSteering Software Inc., the leading enterprise project and portfolio management 

solution. PowerSteering is currently used by government agencies including the US Department of 

Defense, UK Highways Agency and UK Ministry of Defence. Australian customers include 

Newcrest Mining and Tyco. IBENOX is accredited to deliver OGC Methodology training including 

PRINCE2, MSP, M_o_R, Management of Change and P3O. All training is provided in partnership 

with a leading European ATO in order to provide the full suite of OGC methodology training. We 

work across the Asia Pacific region and have our Head Office located in Sydney, Australia. Since 

inception, we have experienced steady growth by focusing on one core value proposition - to "help 

our customers realise greater value from their organisational change and business improvement 

initiatives". 


IBENOX provide APMG accredited training in association with a leading European ATO. Our 

consultants are certified in OGC methodologies including PRINCE2, MSP, Management of Risk 

and P3O. We are the Asia Pacific partner for PowerSteering Software Inc. a leading Enterprise 

PPM toolset. 


IBENOX is a specialist in Project and Portfolio Management capability development and 

improvement services. We are experts in bringing value from Project, Programme and Portfolio 

Management methodologies both within ICT and also in extending the disciplines into the business. 

Our consultants are well versed and hold qualifications over a range of methodologies including the 

OGC suite (PRINCE2, MSP, M_o_R, P3O), the APMG suite (Management of Change, Earned 

Value Management), and other project management approaches including Agile and Lean Six 

Sigma. We specialise in tailoring our approach to the specific needs of an organisation and in 

integrating separate project management approaches into integrated programme and portfolio 

approaches. Examples of this include organisations using Lean Six Sigma for process improvement, 

Agile for software development and PRINCE2 for infrastructure projects. We deliver OGC/APMG 

accredited training in partnership with a leading European ATO and also provide Lean Six Sigma 



and Agile training and consulting. Recent methodology engagements include: NZDC - Delivery of 

Management of Risk and Management of Change consulting and training to over 40 senior staff. 

Hays M&SC - Establishment of a P3O aligned PMO with a tailored PRINCE2 project management 

methodology 



Organisation Name ILX Group PTY LTD 

Trading Name ILX Group 

Contact Miss Michelle Phillips 

Address Darling Park, Tower 2, Level 20, 201 Sussex Street 

Suburb Sydney 



Website www.ilxgroup.com 

Email michelle.phillips@ilxgroup.com.au 

ABN 73141075336 


ILX Group is the leading provider of training and consultancy in the areas of Programme, Project & 

IT (ITIL) Service Management and Business Financial Awareness. It delivers these services 

through a range of consultancy and training options that meet the client’s needs, encompassing elearning, 

instructor-led training, blended training, gaming and implementation workshops. ILX 

Group provided more PRINCE2 examinations than any other training provider in the world 

according to APM Group official statistics for the full calendar year 2009. In 2009 ILX Group 

trained over 75,000 people from more than 5,000 active customers across 97 countries worldwide. 

ILX Groups examination pass rates exceed the national average. Having been a PRINCE2 

Accredited Training Organisation (ATO) since 1997 and with subsequent accreditations in 

Managing Successful Programmes (MSP), Management of Risk (M_o_R), IT Service Management 

(ITIL), IS Project Management (ISEB) and the entire range of APM Training Events, ILX Group’s 

experience in developing and delivering Programme, Project and Service Management training and 

related services is at the forefront of the training industry. In addition, as an Accredited Consultancy 

Organisation (ACO) ILX Group fully understands the practical implications associated with 

introducing methodologies into your business. 


ILX Group confirms that we hold the ISO9001 quality assurance certificate for Project and 

Programme consulting and training. All of ILX Group’s training materials and quality systems are 

accredited by The APM Group, ISEB and APM as appropriate. ILX is also accredited by and/or 

belongs to the following trade bodies: The Association for Project Management The APM Group 

The Best Practice User Group (BPUG) The British Computer Society/Information Systems 

Examination Board The British Standards Institute (Accredited to ISO 9001:2008) The Chartered 

Management Institute The UK Accreditation Service (UKAS) Buying Solutions Framework 

Training Provider 


When selecting a framework it is vital to choose a flexible method that can control any project in 

any environment. ILX is the world-leading provider of training in PRINCE2® and we support 

organisations as they implement projects with PRINCE2®. A multi-national provider of power 

systems asked ILX to help them select an appropriate project method for multi-disciplinary teams in 

distributed locations. We helped them to identify PRINCE2® as the best solution as it introduces a 

common language and shared procedures for all projects. Workshops with the delivery teams 

defined the framework collateral including templates and version 1.0 strategies, and practical 



training equipped the teams to adopt the framework. When developing project management 

methodologies, understanding of your organisation’s capabilities is essential. ILX supports an 

organisation with strong documented processes for project delivery which give them a good level of 

repeatable results. However, they have identified a development need to improve the ‘depth’ of 

certain key skills - including planning and stakeholder management. To embed these skills, ILX 

have designed and delivered a series of practical workshops that develop planning skills, based on 

the Association for Project Management (APM) body of knowledge. The key principles of the 

framework are introduced, then applied to existing projects to ensure that the knowledge is 

transferred into practice on ‘live’ projects. ILX can help your organisation at each stage of this 

development cycle, and will support you in the choices you make to ensure that you get the 

capability you need. 



Organisation Name IMA MANAGEMENT AND TECHNOLOGY The 

Trustee for Metzke Nominees Trust 

Trading Name IMA MANAGEMENT AND TECHNOLOGY 

Contact Mr Ian Metzke 

Address Level 17, 303 Collins St 




Website www.ima-mt.com 

Email sales@ima-mt.com 

ABN 37859379082 


IMA Management and Technology is a boutique information technology consulting firm that 

provides strategic planning, project management, business analysis and specialist technical 

expertise to deliver successful technology solutions. 

With consulting experience across numerous industries, utilising various technologies and project 

management methodologies, we have become the preferred partner for many of Australia’s largest 

corporations, universities and government organisations. 

A key factor that differentiates IMA Management and Technology from our competitors is our 

rigorous five stage recruitment process, of which only about 1% of applicants pass. Additionally, 

we invest heavily in staff training and development ensuring that our consultants are at the forefront 

of innovation. 

The value proposition that we deliver to our clients is flexibility of engagement, competitive pricing 

and most importantly, high calibre consultants. 

Our company has grown on a reputation of retaining the most talented consultants to ensure project 

success and technical excellence and we are well positioned to assist your organisation to realise its 

business and technology objectives. 

As leaders in innovation and experts in project management, we have developed our own project 

management methodology which can be adapted to your organisation to ensure successful project 

outcomes. 

IMA Management and Technology, where People + Innovation = Solutions. 


IMA Management and Technology is currently undergoing accreditation to achieve ISO9001 

Quality Management System certification, leveraging IMA’s existing proprietary quality 

methodology. 

IMA Management and Technology utilises industry best practice project management 

methodologies in our service delivery including PRINCE2 (Projects IN Controlled Environments), 

PMBOK (Project Management Body Of Knowledge) and Agile. 



Most of our consultants have individual accreditation with the relevant project management 

organisations such as Project Management Institute. Additionally, we conduct an in house training 

program to assist our staff to gain recognised project management certifications. 


IMA Management &Technology are experts in the field of project management, and in particular, 

implementing project management processes, procedures and methodologies. 

Our project managers have experience in operating with, and implementing all major project 

management methodologies including PRINCE2 and PMBOK (in Agile and SDLC/Waterfall 

environments). Our expert consultants can manage the evaluation, selection and/or implementation 

of industry best practice project management methodologies in addition to enterprise project and 

portfolio management software tools. We have assisted both private and public sector clients in the 

establishment of a Programme Management Office (PMO). 

IMA’s ‘Ascend’ internal training program includes PRINCE2 training and certification preparation 

courses which are made available to all staff. The Ascend program has been developed by IMA’s 

current practicing project managers, many of whom are both PRINCE2 practitioner and PMBOK 

PMP certified with over 10 years of experience. 

IMA designed and developed the Deakin University Intranet "PRINCE2" website outlining the 

PRINCE2 methodology (new to Deakin University). The site features a complex linking system 

representing the PRINCE2 project flow stored as an easily editable XML file. 

Microsoft Enterprise Project Management (EPM) software was recently implemented by IMA 

Management & Technology at Deakin University. Following the implementation of the 

system, IMA provided business analysis and project management methodology services for support 

tasks including training and document work instructions to staff in the PMO (Project Management 

Office within IT Services Division). 

We have also provided project management methodology services to the information technology 

group of VicRoads utilising PRINCE2 principles. 



Organisation Name Information Professionals 

Trading Name Information Professionals 

Contact Mr Mark Nicholls 


Suburb City East 

State QLD Postcode 4002 


Website www.informpros.com 

Email mark.nicholls@informpros.com 

ABN 73094990057 


Information Professionals is a specialist provider of management services for complex IT and 

related initiatives. Information Professionals was conceived to fulfil the need of providing expertise 

and experience on the delivery of Programme and Project Management outcomes free of third party 

agendas. Our clients can be assured that we are product and vendor agnostic, and always respond to 

client requirements with integrity and objectivity. We were established in 2000, and have grown 

through successfully delivering services to government as a first priority. We now operate in 

Canberra, Sydney and Brisbane, with emerging business in Melbourne and Adelaide. We have 

particular expertise in large complex change projects, and strong capabilities in connecting 

governance, management, process, and quality. We have an adaptable approach to our assignments 

and add lasting value to our clients. We work with the main-stream standards (PMBoK, PRINCE2 

and MSP), applying them in a pragmatic way. This allows the topping up of an existing 

environment without constant reinvention of existing practice. Information Professionals 

consultants are valued by our clients for their deep experience, flexibility, reliability, and quality of 

the outcomes they deliver. Feedback from a recent survey of clients rated the expertise of our 

people as “excellent”. 


At Information Professionals, we promote a commitment to quality through both quality assurance 

and quality control methods, and the application of established procedures, standards and tools. 

Information Professionals has established and maintains an effective quality control system which 

will operate in conjunction with other management functions within the company to ensure that our 

customers receive quality service at all times. The basis of the Information Professionals Quality 

System is the application of ISO9001 to Information Professionals daily business operation. This 

quality control system is to be continually improved to ensure its effectiveness with changing 

business and technology conditions. We can assist with developing and implementing practical 

plans, systems and strategies that address the issues of quality. It is our belief that at the heart of all 

good quality is the commitment to progress, to learning, and to sustainable and continuous 

improvement. This is then underpinned by appropriate procedures and methods to capitalise on the 

learning generated from the organisation. Our methods and skills leverage from PRINCE2, MSP, 

PMBoK, Capability Maturity Model, ITIL, COBIT and Balanced Scorecard. Many of our 

consultants hold membership with the Australian Institute of Project Management (AIPM), other 

relevant professional associations, and relevant post-graduate qualifications. 




From development of an idea into a fully costed business case, through to complete implementation 

and post project reviews, Information Professionals’ capabilities span the entire project life-cycle. 

Our capabilities encompass all major programme and project management methodologies including 

PMBoK, PRINCE2 and MSP, plus our own iPRO methodology provides a guidance, and where 

necessary, a supplement to these standards. We have established these methods in a number of 

clients. From 2005 to 2009, Information Professionals has introduced and maintained project 

management methods for the Office of State Revenue. This was a PRINCE2 based site with some 

elements of SAP’s ASAP methods. Project Management methods, procedures, templates and tools 

were introduced. Additionally, business and functional scoping and requirements specification 

templates and techniques were also revised. Initial training and ongoing coaching was introduced to 

ease the existing team through these changes. In Queensland Transport in 2008, a new Programme 

Office was established to oversee all business related projects and the business elements of any IT 

projects. Delivery responsibility grew quickly and so improved methods and supporting capability 

has had to be introduced in parallel with business as usual activity. Incremental improvements have 

commenced and continue today across a range of project management elements. 



Organisation Name Integral Technology Solutions Pty Ltd 

Trading Name 

Contact Mr Cameron Tuesley 

Address Suite 13 / 83 Leichhardt St 

Suburb Spring Hill 



Website www.integral-techsolutions.com 

Email ctuesley@integral-techsolutions.com 

ABN 38097602901 


Headquartered in Australia, Integral Technology Solutions (Integral) works predominantly with 

Telecommunication Companies, Financial Institutions and Government Agencies throughout the 

Asia Pacific Region (Australia, New Zealand, Indonesia, Singapore, Hong Kong and Thailand). 

Integral’s vision is "To deliver a successful outcome, for our clients and our colleagues". 

Integral’s heritage has been in Technical Solutions and services based on J2EE technologies. Led 

by experts in their field, Integral’s mature capabilities in project, program and portfolio 

management has seen Management Consulting added to complement the Integral brand and service 

offering. Integral employs only the highest calibre Program and Project Managers in today’s 

industry. Integral’s Program and Project Managers bring a high level of expertise, acquired through 

education and experience, to a variety of organisational cultures. They are skilled in knowing how 

to organise and manage physical and human resources to best suit your organisational needs. 

Whether it is taking full ownership for achieving the desired outcome, reviewing project success, or 

simply offering guidance around practical solutions and best practice, Integral’s Program and 

Project Managers use industry standards and methodologies to address delivery, quality and 

governance. Integral employs only experienced and qualified professionals who can manage the 

spectrum from individual projects, portfolio of projects, or an entire program of work through all 

phases of the lifecycle. Engaging any of Integral’s professional staff can help your organisation 

reduce risk and increase the probability of success for your projects or programs. 


Integral commits to Quality by leveraging a variety of industry best practice principles, standards 

and partnerships to act as enablers in each unique engagement: 

• Australian Standard 4360 - Risk Management; 

• ISO/IEC 27001 - Information Security Management; 

• Australian Standard 8015-2005: Corporate governance of information and communication 

technology; 

• Member of Australian Information Industry Association (AIIA); 

• Memberships and accredited personnel in MSP, PRINCE2, PMBOK®, AIPM; 

• Integral is currently working towards accreditation in both ISO 9000:2001 and CMMI; 

• Integral Management Consulting Methodology (MCM); 



• Integral Integration Methodology (IIM); 

• Integral Software Development Methodology (IDM) Integral is also registered with the 

Queensland Government’s GITC certification Version 5. GITC Number ‘Q-2443’ 


Integral has strong PM methodology capability with successful programs/projects delivered across a 

vast client base (public, private, multi-government agencies). Integral doesn’t enforce a specific 

project management methodology but employs experienced project managers with significant 

experience in PMBOK, PRINCE2 and Agile. Our consultants are versatile in their approach to 

adapt and match the PM standards of the client. Where gaps exist in the client PM Methodology, 

consultants employ a high level project management framework, encompassing both PMBOK and 

PRINCE2 fundamentals from which they can extract and apply a range of project management 

templates and processes. Integral also place a Quality Assurance wrapper around project delivery in 

the form of our Management Consulting Methodology (MCM). This provides regular feedback and 

reporting to a Managing Consultant so progress and deliverable quality is continually evaluated and 

helps to assure quality and relevance of client deliverables. 

Examples: 

a) Integral lead a Banking Solutions Project to provide a fully automated loans origination 

solution. Our Consultant implemented the project within time and budget using an Agile 

Methodology. By adopting this approach, the project was able to focus quickly on the key 

components which underpin success. Business process was clearly defined. Scope was clearly 

articulated, Development activities were short, sharp and defects minimised. Time to market was 

reduced and ROI improved through faster loans processing and reduction in FTE. 

b) Responsible for implementing project management methodologies, based on a combination 

of PMBOK and Prince practises and templates within the infrastructure team at the Cooperative 

Group in the UK. 



Organisation Name ITPM Pty Ltd 

Trading Name 

Contact Mr Nicolas Samuelson 

Address Level 4, 123 Epping Road 

Suburb North Ryde 



Website www.itpm.com 

Email nsamuelson@itpm.com 

ABN 46085612933 


Formed in 1998, ITPM has offices in Melbourne, Sydney and Brisbane. Upon finalisation of the 

company merger with PMPartners, due for completion on 31st March 2008, the new entity will 

employ in excess of 56 staff including 41 professional services personnel with access to a large 

number of specialised resources. 

ITPM is a professional project management, accreditation and business analysis organization, 

specialising in providing Australia’s most comprehensive Training, Consulting, Delivery and 

Recruitment services. We focus on providing our clients with professional project staff enabling us 

to provide a unique and refreshing service to the market place. 

We have the skills, ability and knowledge to rapidly understand the scope of a project and identify 

the type of skills, level of experience and technology expertise necessary for our clients’ project 

success. This ensures we are capable of providing the right project staff and continue to attract, 

supply and seamlessly engage those required skills to develop and lead your project team. 

We have a reputation for flexibility and innovation, which we consider fundamental qualities in 

supporting the projects AGIMO undertake now and into the future. 

We have established a solid reputation in all facets of program and project delivery to private 

enterprise organisations and Government Departments (Federal, State and Local). 


ITPM has achieved the following accreditation with recognised industry bodies and associations; 

- ITPM was the first Professional Service Organisation to be acredited by AIPM as a PMO. This 

indicates our business is managed in line with the requirements of a Project Managed Organisation 

- Registered AIPM - Project Management Assessors 

- PMI - Global Registered Education Providers 

- CompTIA Subject Matter Experts (SMEs) 

- Certified practitioners and an ATO for MSP. 

- Certified practitioners and an ATO for PRINCE2 . 

- Endorsed course provider for the IIBA. 

- Certified Authorised ITIL Foundation Certificate Workshops provider 



In addition, ITPM provides all of its Project Managers with membership in the Australian Institute 

of Project Management and registration in the AIPM RegPM program. Currently approximately 

70% of ITPM's Project Managers have been assessed Master Project Director level 6 (MPD 6), the 

highest rating available. 


ITPM has the unique capability to be able to build project methodologies, deliver certified training 

and deliver projects using PRINCE2, Project Management Institute (PMI) and Australian Institute 

of Project Management (AIPM®) frameworks, methodologies and competencies. A number of our 

consultants are both PRINCE2 and PMI certified and can present and recommend a balanced 

approach using the appropriate components of these de facto standards to provide a solution that is 

unique and scalable. This strategy ensures alignment with the PMMv2 methodology. 

The delivery of high quality, successful project outcomes is an integral part of ITPM's Adaptive 

Project Methodology that commences at the beginning of the Project Definition Phase, continues 

through the Planning, Execution and Close Out Phases and on through Warranty and Support to 

Benefits Realisation. It is based on clearly identifying and defining the expected deliverables and 

outcomes from each project element. Quality standards are defined and applied to each of the 

deliverables and outcomes, ensuring that: 

- Deliverables are defined, agreed and documented 

- The expected project outcomes are agreed and documented 

- A Benefits Realisation Plan is agreed and documented early in the Planning Phase 

- Regular Project Reporting has a focus on the quality of deliverables and outcomes 

ITPM understand the importance of constant monitoring and reporting of benefit outcomes 

throughout all project phases to ensure their alignment with set expectations. 

Recent client engagements include: 

1. Canon Australia 

With a strict focus on quality outcomes, adherence to process and rigorous testing, ITPM has 

provided customised program method development, customised service management methods and 

multiple ongoing education engagements. 

2. Dept of Mineral Resources 

This engagement has delivered specific program management methods, master plan establishment 

and education for a large relocation, custom Microsoft Project templates development & education 

plus Program Office establishment advice. 



Organisation Name Jacobs Australia Pty Ltd 

Trading Name 

Contact Mr Scott Mackenzie 

Address 7/8-10 Hobart Pl, GPO Box 1976 




Website www.jacobs.com.au 

Email Contracts@jacobs.com.au 

ABN 12079749287 


Overview 

Jacobs Australia (JA) is part of the Jacobs Engineering Group Inc (JE) headquartered in Pasadena, 

California. JE is one of the world’s largest and most diverse providers of professional technical 

services. With annual revenues exceeding $US8.5 billion and over 54,000 people, Jacobs offers 

full-spectrum support to government, industrial and commercial clients across multiple markets. 

Services include scientific and specialty consulting as well as all aspects of engineering and 

construction, and operations and maintenance. JE is therefore an extensive source of capacity and 

capability should JA need to call upon international assistance. 

Overview of the Group 

Our immediate parent within JE is Jacobs Technology Inc, headquartered in Tullahoma, Tennessee. 

Jacobs Technology is the Aerospace and Defence arm of the company and provides scientific, 

engineering and technical services to a wide range of government clients, including NASA. 

Organisational Structure 

JA falls within the ‘Scientific, Engineering and Technical’ core market of Jacobs Technology which 

reflects our role of providing specialist professional project management, systems engineering and 

management consulting services to government and commercial clients. 


We control the delivery of services (including Risk management) through the application of our 

Client Service Delivery Model (CSDM). The CSDM itself and the organisational responsibilities 

for its effective operation are detailed in JA Standard Operating Procedure (SOP) 200-6, an integral 

part of our ISO9001:2000 certified Management System (first certified by Lloyd’s Register in June 

1999 and continuously certified since then). All system SOPs, associated forms and templates are 

available to all employees. Documentation currency is controlled through all posted versions taking 

precedence over any ‘uncontrolled when printed’ versions. 

The CSDM is an overarching SOP and hence separate SOPs are not developed for individual 

activities, rather appropriate plans are developed where particular levels of detail are required. For 

example, Independent Verification and Validation (IV&V) activities on software being provided to 

a client’s project are conducted under the control of the CSDM and in accordance with the 

applicable standard as identified in the IV&V plans developed for the activity. 



We have established an industry capability within Australia to perform independent Capability 

Maturity Model Integration (CMMI) appraisals, training and consultancy. 

This capability includes a formal Teaming Agreement with ‘The Process Company’, a US-based 

SEI Partner authorised to deliver CMM/CMMI related services internationally. 


Our flexible approach to project management can be applied with the project management 

methodology directed by the client; or, where the client has no preferred methodology, 

recommending appropriate methodologies. We add value to either approach by applying our own 

best practice derived from our experience in working on projects, both large and small, using a 

range of tools and methodologies derived from standards such as PMMv2, PRINCE 2 and the 

Guide to the Project Management Body of Knowledge (PMBOK). Our best practice places 

considerable emphasis on a structured approach to project support through the use of tailored 

fundamental processes, artefacts and tools such as Work Breakdown Structures (WBS), project and 

phase/stage schedules, schedule management, documented work packages including product 

descriptions, resource allocation and control, risk management, work package authorisation and 

product acceptance. 

The value adding processes we use do not add overhead and reduce or obviate the need for rework. 

We have assisted Brisbane City Council with upgrading its Supply Management System to a new 

client server model while simultaneously integrating it with Oracle General Ledger to form a new 

asset management system. We managed the project, particularly the complex resulting client 

relationships, to a successful outcome. 

JA undertook all activities required to satisfy the PMMv2 reporting requirements for control of 

schedule, cost and capability and to manage contractors performing the upgrade of the Defence 

Integrated Avionics Systems Support Facility (IASSF). Activities included, but were not limited to, 

development, implementation, document and reporting on management of the IASSF upgrade. 



Organisation Name Jakeman Business Solutions Pty Ltd 

Trading Name 

Contact Dr Miles Jakeman 

Address Unit 1, 10 Kennedy Street 

Suburb Kingston 



Website www.jakeman.com.au 

Email Miles.Jakeman@jakeman.com.au 

ABN 72101963240 


JBS is a dynamic Canberra based company and wholly owned subsidiary of The Citadel Group 

Limited (CGL), a leading professional and managed services provider with 300 staff nationwide, a 

$65m annual turnover, and an ability to draw on the expertise of over 3,000 people. We provide: 

tailored solutions that meet the specific needs of our clients; 

relevant products and services; 

highly skilled and expert staff; and 

management advisory and consultancy support services at competitive rates. 

JBS has managed numerous projects with major Government agencies and the private sector and 

delivered a wide range of products and services on time and within budget. We have a core group of 

staff with a network of strategic alliances with business associates and partners. We have an 

impressive history of delivering quality solutions to clients, working closely with clients to define 

the problem, provide suitable and timely solutions, and then if required, assist with the 

implementation program. 

We have considerable expertise in the development and delivery of Security Risk Management 

support. We have worked with almost all of the Commonwealth Government's defence, security, 

border management and law enforcement agencies and represent a low risk solution due to our solid 

understanding of Australia's complex security environment. 

We were an endorsed supplier under the earlier Australian Government Endorsed Supplier program. 


JBS is an endorsed Registered Training Organisation (RTO) offering national accredited training up 

to and including Advanced Diplomas across a range of specialist business education and ICT 

courses – our RTO Number is 88134 and can be checked at www.ntis.gov.au. This accreditation 

requires us to maintain a detailed quality management system that is reviewed annually and 

externally audited. 


JBS uses a range of better practice methodologies in support of client engagements. As noted 

previously, we have used Prince2, ITIL, PMM, and MSP. Under our RTO, we also deliver 

accredited program and project management training, including Diplomas and Advanced Diplomas 

in Project Management. 



In 2007, JBS was engaged by PM&C to write the inaugural Security Risk Management Body of 

Knowledge (SRMBOK) which, amongst other achievements, integrates security risks more closely 

with ICT and broader enterprise risk management methodologies. SRMBOK was so successful that 

it will be launched globally in August 2009 by John Wileys & Sons. 

Specifically, JBS has applied Prince 2 and the Project Management Methodology for the: 

Department of Defence’s Regional ICT Market Testing project covers 12 region ICT support areas. 

This ensured the effective governance of all project management activity including relevant 

supporting documentation at all stages of the project. 

Provided a project manager and methodology to support the design and implementation of the 

Federal Olympic Security Intelligence Centre (FOSIC) within ASIO. The FOSIC was a Federal 

Government initiative that channeled security intelligence from various Australian departments and 

international security agencies into the New South Wales Police Force’s operational-level security 

centre. In particular, we developed the FOSIC’s operating structures and procedures, test scenarios, 

performance measurement processes, and provided input into the Australian National Audit 

Office’s (ANAO) audits on Olympic preparations for the national government. 



Organisation Name JCMA Consulting (J&C McNena and Associates 

Pty. Ltd.) 

Trading Name JCMA Consulting 

Contact Mr Charles McNena 

Address Level 40, 140 William Street 




Website www.jcmaconsult.com 

Email charles@jcmaconsult.com 

ABN 86062464911 


JCMA Consulting is an Australian consulting company formed in 1991 providing services to assist 

clients across a range of specialisation areas. JCMA prides itself on its partnering model where 

focus is directed at understanding clients need and expectations. JCMA works collaboratively in a 

partnering arrangement to ensure a high level of satisfaction and value for the client. Collectively 

JCMA senior staff have over 60 years experience with public sector organisations. JCMA has a 

range of service offerings including strategic consulting, project architecture & management, 

collaborative application development and quality management & compliance. We also have 

extensive experience in a range of industries including energy, science, government, defence and 

telecommunications. JCMA continues to develop a strong relationship and presence within 

Government through the provision of ICT related services in our core areas of Strategic Consulting, 

Project Architecture & Management, Collaborative Application Development and Quality 

Management & Compliance. JCMA has adapted these services into the framework provided in this 

response document. For more information on the organisation please visit www.jcmaconsult.com 


Quality Management and Compliance is one of four principle service delivery areas of JCMA. Full 

details of the quality standards and processes utilised by JCMA are on the JCMA website 

(www.jcmaconsult.com). JCMA adopts and maintains the following quality systems and continuous 

improvement regimes: 1. JCMA quality standards and processes align to ISO9001: 2008 Quality 

Management Systems. Where a client has a preference to use alternative quality processes, JCMA 

works with the client to ensure the required quality processes are captured upfront. 2. JCMA uses 

formal Issues / Risks and Change Control mechanisms ensuring all parties are appraised and 

understand / approve proposed change. 3. JCMA uses a continuous improvement philosophy and 

structured program. JCMA is currently introducing the Capability Maturity Model Integration 

(CMMI) process across the organisation. 5. JCMA has a quality review process embedded in every 

engagement. A quality review is conducted by an independent reviewer within JCMA 6. Project 

communication and progress reporting to the client is regular, proactive, open and transparent. 7. 

Deliverables and milestones are formally approved by the client based on pre-defined acceptance 

criteria set for the engagement. 8. All formal reports / documents follow formal internal 

documentation reviews and documentation standards. 




JCMA works with a range of industry recognised methodologies including Prince2, PMBOK, ITIL 

and Scrum. JCMA also provides a complete framework and methodology for the delivery of 

projects. It recognises the multi-dimensional facets of a project (e.g. People, Process, Technology & 

Performance) and ensures these are represented, coordinated and managed in the activities and 

deliverables. The JCMA engagement model also identifies all accountabilities, obligations and 

deliverables for all participants engaged. The JCMA Quality Program and Client Engagement 

Model (See peer reviewed whitepaper on the website) represents JCMA's commitment to clients 

demonstrating JCMA’s emphasises on integrated stakeholder engagement Recent engagements; 

Biosciences Research Centre Project (BRC) (Victoria) —JCMA provided strategic advice for the 

ICT component of the BRC project, the initial project framework and delivering the first series of 

project deliverables for this multi-million dollar undertaking. The ICT solution blended traditional 

ICT services to control systems for scientific infrastructure and eScience integration. The project 

has multi-party involvement from the core contractor in a Public–Private Partnership (PPP) to the 

client joint venture partners (Department of Primary Industries and La Trobe University). 

Department of Education and Early Childhood Development (DEECD) (Victoria) —DEECD 

undertook a multi-million dollar infrastructure and knowledge management initiative. JCMA was 

appointed to the senior project management team as Commercial and Contract Manager. This role 

included finalisation of the contract negotiation and contract structure for the program, project and 

quality management, functional analysis, oversight of vendor capabilities, providing advice on 

functional and technical benchmarking. 



Organisation Name Kapstone Consulting Pty. Ltd. 

Trading Name Kapstone Consulting 

Contact Mr Martin Steffens 

Address 16 WELLS PL 

Suburb BELLMOUNT FOREST 



Website www.kapstone-consulting.com.au 

Email martin.steffens@kapstone-consulting.com.au 

ABN 93149236635 


Kapstone Consulting is a multi-disciplinary consulting practice specialised in Strategy and ICT 

Capability Improvement that help our clients optimising their organisational and operational results. 

Focused on the Information and Communications Technology (ICT) sectors, Kapstone Consulting 

offers consultancy services to Federal and State Government. In order to put into practice our 

working philosophy, it is necessary to establish a close collaboration scheme with our clients. By 

doing this we are able to help the clients to understand their own potential and to recommend the 

necessary changes to improve their operations and manage possible risks. Our Commitments to Our 

Clients: Partnership: We have a unique history of highly collaborative client relationships built on 

mutual respect, trust, and confidence; Customisation: We work with our clients to understand the 

specific outcomes needed and tailor our services to meet them; Capability Building: We are 

committed both to meeting our clients’ short-term tactical needs and to developing their strategic 

capacity to succeed in the long term; Whole-Lifecycle Perspective: We view organisations as whole 

systems where the people, process and technical elements all need to work together; and Continual 

Innovation: We are continually creating new, innovative services by drawing on the latest 

developments. 


Kapstone Consulting holds the following certifications: ITIL V3 Expert CobiT Foundation Togaf-9 

Architect Prince-2 Masters of Business Leadership (PostGradCert) Gateway Review Traditional 

Leadership & Mediation 


Kapstone Consulting has been involved in the initiation and establishment of a Service Portfolio 

capability for the Australian Federal Police. This included the selection and procurement of a 

Service Portfolio toolset (combining project portfolio and service management) as well the 

implementation of this tools set. We did provide assistance to the AFP ICT Project Management 

Office, in order to capture the demand management process, as well the end-to-end management of 

the projects lifecycle. For the Child Support Agency Kapstone Consulting developed and automated 

an end-to-end process, including the demand capture, development, testing and production. This 

included an assessment and GAP analysis from both the project management capability as well 

from the delivery organisation. We successfully defined short and medium term maturity targets 

and developed a road map for service improvements for the PMO, including the development and 

automation of the PMO processes. Our Project and Portfolio Management services include Project 

Initiation Planning, PMO Design-Initiation and Establishment, Agile Project Management and 



PMO Tool assessments. We are Prince2 certified and have experience in both project management 

and the assessment and development of PMO processes. 



Organisation Name Kata Professional Pty Ltd 

Trading Name Kata Professional 

Contact Mr Ben Winter-Giles 

Address 4 John Denley Dr 

Suburb Bungendore 



Website 

Email enquiries@kataprofessional.com.au 

ABN 14137381072 


Kata Professional Pty Ltd has a strong client focussed purpose, offering specialised UCD, UX, and 

IT strategy consulting services and support. We have a successful history of providing superior 

quality consulting services and the ability to leverage learning’s from an astonishing cross section 

of government and non-government organisations. We apply best practice management concepts, as 

advised by our staff who are industry recognised experts in their own right. We pride ourselves on 

having some of the finest consultants across the breadth of IT disciplines available for large 

enterprise engagements. Kata Professional Pty Ltd consultants have a proud history of 15 years 

operating at the Federal Government enterprise level, spanning various capabilities. Over the years, 

this has ranged from visual design, to advanced interactivity / application or software design; OGC 

MSP aligned program design; agile project management, and agile to ‘conventional’ hybridisation; 

modular program management design; change management/change facilitation; enterprise business 

process modelling; design authority implementation; and, strategic enterprise design management. 

Our senior consultants have 10 years experience in fields relevant to this procurement. We have an 

active training program taking new consultants with a minimum of tertiary qualifications and three 

years experience through a three year training system. 


Kata Professional Pty Ltd has been formally assessed using a proprietary maturity assessment 

technique (based upon the P3M3 OGC assessment methodology) as being at a maturity level 3.2 as 

at July 2010. (stable trending towards leading). 


Kata Professional Pty Ltd consultants have been involved in Project Management Methodology and 

its practical implementation for over 15 years. This has included PMBOK and Prince2 

methodologies, from a review and maturity assessment to actual application in a project delivery 

scenario. Many of our consultants have been involved in and/or led the implementation or 

enhancement of organisational management templates and processes. This has either been a realignment 

of the base methodologies to the requirements of the organisation or ‘ground up’ 

implementation of the methodology. A). While engaged at DEEWR following the 2007 MoG 

change, our consultant was responsible for the review of over 300 Project Management Roadmap 

artefacts to identify the most applicable and strongest for the new Department. They developed a 

change management plan to migrate Project Manager’s to the new Roadmap as seamlessly as 

possible, which required careful persuasion to ensure adequate take up. B). While at Comcare on 

the Better Regulation program our consultant provided high level advisory and business process 



management capability to the project. He contributed his expertise in terms of Information and 

Intelligence Management and Program Management. This input targeted the detailed business 

process designs for information flow and intelligence management and use within the organisation 

in terms of case management for regulation activities. Key deliverables were primarily focussed on 

engagement of stakeholders, management of their expectations and retention of stakeholder 

engagement to the strategic plan. The strategic plan was informed and implemented through the 

business process management models produced. 



Organisation Name KDN Services Pty Ltd 

Trading Name KDN Services Pty Ltd 

Contact Mr Domenic Novia 


Suburb Mount Barker 

State SA Postcode 5251 


Website www.kdn.com.au 

Email dnovia@kdn.com.au 

ABN 39114172600 


KDN Services Pty Ltd (KDN) is a South Australian based company providing consulting services 

to the ICT industry. KDN is responsive to the needs of organisations with a wealth of experience, 

processes and a methodology gained from work in the Management Consulting areas of the ICT 

industry. Our experience comes from working with large consulting organisations and engagement 

across all tiers of Government (including SA, Federal and Local) and the private sector. KDN 

maintain a flexible approach and have agreements with companies to cover additional scope and 

capacity to provide a comprehensive delivery service. To increase the coverage of services and 

provide greater flexibility for alliances and partnerships, KDN recently established RTI Consulting 

(RTI) with a focus on the Commercial Sector. Through this expansion we can leverage off of the 

skills, processes and methodology that have made KDN successful to provide an increased ICT 

service delivery capabilities and resource pool of experienced consultants. RTI is a KDN company 

and through these entities KDN is able to provide greater security to its clients with the ability to be 

able to handle larger assignments while at the same time being flexible and responsive to cost 

pressures and providing cost-effective solutions. 


Not certified 


KDN has a structured methodology, developed through exposure to accredited systems, 

Government standards and industry best practice. While our processes are not formally accredited, 

they follow appropriate principles. We have considerable experience in the use of the PRINCE2 

with consultants trained in PRINCE2 and other industry standards including PMBOK, PM2 and 

Macroscope. 

The Crown Solicitor’s Office (CSO) manages major and complex litigation matters on behalf of the 

State Government and a Litigation System is seen as an important and essential tool to enable these 

matters to be conducted efficiently and effectively. KDN was engaged by the CSO to provide 

Project Management services for the procurement and contract negotiations and implementation 

phase of the project. The project was delivered on time and within budget. The CSO now has a fully 

automated evidenced based system that allows solicitors to manage their cases online. 

KDN Services have been engaged to provide Project Health checks for the Department of Further 

Education Employment and Training (DFEEST)for their major application, the Student Information 

System (SIS). These health checks across the life of the implementation (2 years) resulted in 



providing recommendations on project structure, change management, reporting and delivery as 

well as providing coaching and mentoring to the key project team members. KDN’s experience and 

understanding of Project Management and Governance added considerable value to the successful 

implementation and recent Go Live of the application. 



Organisation Name Kitbag Consulting Pty Ltd (Government Advisory 

Group) 

Trading Name Government Advisory Group 

Contact Ms Joy Murrell 

Address 36 Dirrawan Gdns 

Suburb REID 



Website www.ausgovadvisory.com 

Email Joy.Murrell@ausgovadvisory.com 

ABN 83137685628 


Kitbag Consulting Pty Ltd comprises of two business units; the Government Advisory Group and 

the Company Secretariat Group located in both Canberra and Sydney. The Government Advisory 

Group works as a cooperative of like-minded and experienced public sector professionals to meet 

the needs of its clients’ and employees. The strength of this approach allows team members of the 

Group to be highly flexible and innovative to perform complex tasks but provides structure and 

certainty via the application of methodologies and administrative support required to deliver those 

services. Each discipline specialist has worked in Government and the private sector delivering 

public value for all Australians. Collectively they are responsible for superior standards of service 

and a standing relationship committee of peer discipline specialists supports this. Their role is to 

review all client satisfaction surveys to ensure client needs are being met or exceeded. Specifically 

the committee will: - review delivery standards, quality and client satisfaction; - coordinate support 

services and project teams; - coordinate all contracts established under the MUL; - coordinate 

project teams is utilised - Approve methodologies for use; and - Ensure public value is being 

delivered. The Government Advisory Group has access to a wide range of consultants and 

contractors to deliver capability. 


All Government Advisory Group members hold current Australian Government security clearances 

through our association with the Defence Industry Security Program and members hold one or more 

of the following accreditations. - Australian Institute of Management - Australian Institute of 

Company Directors - Australian Institute of Project Management - Australian Computer Society - 

Institute of Actuaries of Australia - Project In Controlled Environments (PRINCE2) - Information 

Technology Infrastructure Library (ITIL) 


Kitbag Consulting is experienced and operates within an ISO9001 quality system and its 

consultants are well-qualified and experienced in a range of industry standards and methodologies 

such as ITIL, PRINCE2. Kitbag Consulting applies the scalable methodologies to provide 

flexibility that enables a seamless interrelationship between planning, scheduling, budgeting and 

controlling elements of project management. Rather than provide a capability based on a single 

methodology, Kitbag Consulting offers clients project management frameworks specifically 

designed to suit their needs, requirements and operating environment. Some of the assignments 

Kitbag consultants have been involved in are: - Australian Taxation Office (Consultant) Technical 



Team Lead of GST Computerisation and project manage the Reasonable Benefits Limit Project. - 

Attorney Generals’- Crisis Coordination Centre. Perform high-level enterprise business analysis 

incorporating process definition of the CCC to support detailed design of systems, processes and 

facilities. Develop CCC business case with supporting user requirements, integrated with the 

Parliament House Briefing Room, which supports the development, refinement and exercising of 

selected high priority CCC systems, people, and procedures. - Department of Defence- CEI 

Refresh. Rewrite and project manage the rewriting of Defence CEIs and supporting financial and 

procurement procedures into FINMAN 5 and facilitate high-level feedback from Defence 

stakeholders. - Defence Science and Technology - Crisis Management Improvement Project. 

Project support the analytical and science elements of the National Crisis Coordination Capability 

(NCCC) Program from a people process and technology perspective. 



Organisation Name Mahindra Satyam (Satyam Computer Services 

Limited) 

Trading Name Satyam Computer Services Limited 

Contact Mr David Castles 

Address Level 6, 39 London Circuit 




Website www.mahindrasatyam.com 

Email David_Castles@Mahindrasatyam.com 

ABN 25084580030 


Mahindra Satyam (MSAT- www.mahindrasatyam.com) (NYSE: SAY) is a leading global business 

and information technology services company that leverages deep industry and functional expertise, 

leading technology practices and an advanced global delivery model to help clients transform their 

highest-value business processes and improve their business performance. MSAT has over 30,000 

professionals operating in 60 countries. MSAT is a financially stable and a debt-free MSAT has a 

clear vision for future. It also has a strong governance structure and a strong management team in 

place. The core focus areas for MSAT include: • Enterprise Business Solutions • Integrated 

Engineering Solutions • Infrastructure Management Services • Consulting and Enterprise Solutions 

• Industry Native solutions • Application Developments and Management Services • Business 

Process Outsourcing Recent Global accolodaes of MSAT are below • Gartner: MSAT is a reliable 

brand and has innovative offerings as a Cloud Service Integrator(CSI) • IDC: Recognizes MSAT as 

a formidable competitive force in the AsiaPac • TPI: MSAT ranked in Top 5 IT Service Providers 

in AsiaPac • Dataquest: Listed in the Global Top 20 • Mr. Anand Mahindra, Vice Chairman and 

Managing Director - Mahindra Group, has been invited to join the International Advisory Council 

(IAC) of the Economic Development Board (EDB) of Singapore 


Please find below are the accrediations, the periodicity is 3 years and all are valid: -CMMI Ver 1.2 

Development -ISO 9001:2008, (Quality Management System) -ISO 20000, (IT Service 

Management) -ISO 27001, (Information Security) -BS25999, (Business Continuity) - 

AS9100/EN9100, (Quality Management System for Aerospace Industry) -OHSAS 18001:2007, 

(Health & Safety) -ISO 14001:2004, (Environment Management System) 


MSAT has a structured and well-proven Project Management Methodology to ensure efficient 

project level governance and delivery. MSAT’s project management methodology uses a 

combination of PMBOK, PRINCE2, IEEE standards, ISO Project Management Process (ISO 

15504), and the Capability Maturity Model v1.1 (CMM) and primarily focuses on: • Schedule, task, 

and resource management. • Change control and configuration management. • Issue resolution and 

risk management. • Knowledge management. • Quality management and Audit • Monitoring, 

communications, and reporting. MSAT has leveraged its Project Management methodology to 

ensure effective governance and delivery of various engagements for its customers. MSAT has also 

partnered with its customers to conduct gap analysis of and fine-tune their project management 



methodologies based on industry best practices. MSAT’s project management model is used to 

incorporate the key elements of planning, executing, managing, and controlling project effort. 

Program, Project Level Life Cycle It is essential for any implementation partner to deliver the right 

system first time as it reduces the chances of error throughout the project lifecycle. Mahindra sat 

yam ensures that all the project stakeholders from the client side are involved from day on. For each 

of the phases, sign-off is taken from the client side to ensure that the actual business requirement for 

the business system is captured and addressed. Case study: A US Insurance Major Consulting 

services: • Stage gate process enhances with additional reviews and assessments • Project rigor and 

change impact assessment on other dependent projects ensured risk mitigation and better schedule 

adherence – improvement by more 

Case study: A Leading Investment Bank 

Consulting services: 

• Stage gate process enhances with additional reviews and assessments 

• Project rigor and change impact assessment on other dependent projects ensured risk mitigation 

and better schedule adherence – improvement by more than 30% 

• Scorecard published for critical projects every 3-months 



Organisation Name McKinsey & Company 

Trading Name McKinsey Pacific Rim, Inc. 

Contact Mr Thomas Roets 

Address Level 35, 88 Phillip Street 

Suburb Sydney 



Website 

Email thomas_roets@mckinsey.com 

ABN 66055131443 


McKinsey is the distinctive leader in top management consulting with a deep understanding of ICT 

challenges faced by governments. We have an extensive track record for delivering significant 

value in government ICT projects, and have a distinctive business-driven approach to ICT in the 

public sector. McKinsey has over 8,000 consultants and are present in over 80 offices in over 50 

countries, and bring cutting-edge expertise in 18 industry sectors and 6 functional areas. We have 

been serving clients for over 80 years, and our professional legacy includes 1) Professional values 

and an enduring code of conduct, 2) Top management/integrated problem-solving perspective, and 

3) Tailored approach and custom solutions. Our results-oriented Public Sector Practice that has 

driven measurable improvements throughout several government agencies worldwide. We have a 

specialised Business Technology Office (BTO) that serves ICT needs of public- and private-sector 

clients through rigorous focus on impact. The BTO has competence and expertise in technology 

with deep technical proficiency in systems design and IT architecture. We are objective and 

independent from ICT product and service providers, i.e., we provide neutral, fact-based 

recommendations. 


McKinsey & Company does not engage in any external accreditations 


As part of McKinsey’s Business Technology Office, we have a Project Processes & Tools 

service line that helps clients set up an appropriate project management methodology that is tailored 

to their needs. This includes the use of industry standard methodologies such as Prince2, RAD, 

Agile, SDLC, and other approaches. It also looks at the tools required to support the project 

management methodology that will ensure quality software and high productivity. In some cases of 

mega projects, the approach has to be tailored for large scale projects vs. smaller projects. 

Two recent projects include: 

1) Introduced Agile project methodology at a major US bank; and 

2) Supported the implementation of a mega-project management capability at a major European 

bank. 



Organisation Name Meta PM Unit Trust 

Trading Name Meta PM Pty Ltd 

Contact Mr Simon Garlick 

Address Level 11, 530 Little Collins Street 




Website www.metapm.com.au 

Email sgarlick@metapm.com.au 

ABN 38697378930 


Company Overview 

MetaPM is a specialist project management firm dedicated to optimising business performance 

through project management initiatives. 

Why Clients engage us 

Clients engage MetaPM because they know we have a track record of getting the desired outcomes. 

Our specialist niche 

We assist organisations in meeting the challenges of change by providing right sized solutions that 

deliver real business benefits. 

We aim to offer excellent value for money and pride ourselves on getting things right the first time. 

Our clients 

Our clients include organisations that are facing a complex, 

ever-changing business environment who demand quality in the 

management and delivery of their change initiatives. 

To date, we have assisted many leading Australian and multi-national organisations achieve 

improved business value through the use of our services. 

Service Blueprint 

Our integrated family of services combine to deliver sustainable value for our clients. Our services 

include: 

Business Improvement Services: 

Portfolio Optimisation 

Capability Development 

Benefits Assurance 

Project Delivery Services: 

Project Mobilisation 

Health and Recovery 



Delivery Support 

With every assignment we always aim to work collaboratively with our stakeholders to ensure 

maximum knowledge transfer and lasting business value. 


Certified Quality Management System 

MetaPM fully conforms with PRINCE2 in two ways: 

1/ MetaPM’s standard delivery framework, PMF incorporates PRINCE2 as well as elements of the 

PMBoK and proprietary components not provided in PRINCE2, such as Benefits Management and 

PMO 

2/ MetaPM specifies Practitioner accreditation as highly desirable during staff recruitment and 

offers all employees full support for accreditation during the first year of employment. 

Process of Achieving Certification 

In addition MetaPM has initiated an internal assessment of the business case for becoming a 

PRINCE2 accredited training organisation. A positive decision is dependant upon the extent to 

which external training on PRINCE2 will be undertaken by MetaPM as a line of business as well as 

to achieve accreditation. This assessment commenced on 15 May 2007 and is scheduled for 

completion by the end of 3Q07 (Sept 30, 2007). The accrediting organisation is the Office of 

Government Commerce (OGC) UK llc. 

Department's Requirements and Industry Standards for Quality 

In line with MetaPM’s ongoing commitment to quality, our comprehensive management systems 

have been developed to the internationally recognised standard ISO9001:2000. Our quality 

assurance service covers the provision of IT consulting and project management services from 

initial engagement through planning, design, deployment, integration and transition. 


We have evaluated, selected, developed and implemented appropriate project management 

methodology, procedures and templates into Unico, Transport Accident Commission, Insurance 

Australia Group, DeakinPrime, Lonely Planet, PageUp and Dimension Data over the past three 

years. The objective of the engagements was to assist the clients with the design, development and 

implementation of a standard project delivery framework, matched to their unique circumstances 

and needs. 

The key challenges in developing a framework are both scalability and efficiency. Scalability 

featured strongly as a requirement because project portfolios include smaller projects with limited 

budgets and teams through to large, complex projects. 

The MetaPM approach recognises that the implementation of project management methodologies, 

procedures and templates encompasses both a development / customisation component as well as a 

change management focus. 

The Clients achieved their objectives and a new framework was successfully rolled out at the client 

sites. The Unico solution incorporated a project roadmap, a lifecycle representation mapped to the 

SDLC, a project management handbook, a set of minimum templates and checklists and a set of 

optional templates and checklists. 



Organisation Name Mingara Australasia Pty Ltd 

Trading Name Mingara Australasia 

Contact Mr Gerard Cusick 

Address Level 10, 128 Exhibition Street 




Website www.mingara.net.au 

Email info@mingara.net.au 

ABN 11079636623 


Mingara Australasia Pty Ltd (Mingara) is a totally independent telecommunications and ICT 

consulting advisory company. Mingara provides sound professional advice on matters relating to 

telecommunications, IT, ICT and Information Management. Our total independence, high ethical 

standards and professional integrity make us a unique and sought after resource in both the public 

and private sectors. Mingara’s advice is always based on a sound foundation of business, 

information and knowledge management, as well as applied, sound, engineering principles where 

relevant. Mingara has provided professional advice to all levels of government (federal, state and 

local) as well as large corporate organisations. Mingara has provided advice to Royal Commissions 

and Coronial Enquiries and has been sought to provide expert witness services. Mingara staff have 

been invited to advise numerous Government project boards, been recognised as industry 

spokespersons and/or served as chair of a policy and standards development committee with an 

international public safety communications organisation. Mingara does not sell ICT solutions, IT 

services, infrastructure and/or software. Mingara is privately owned and is not part of any larger 

corporation (private or listed), organisation or group whose activities may directly or indirectly 

compromise our independence. For details refer to www.mingara.net.au. 


Mingara has developed quality systems to meet the core requirements of AS/NZS ISO 9000 and 

ISO 14001. Mingara’s Quality Management System is supported by a quality manual, the following 

being an example of the subjects covered. *Quality Policy Statement - The quality manual contains 

our Quality Policy Statement, an overview of our organisation and of the relevant system 

procedures which, when applied on a consistent basis, will provide our customers with an assurance 

of quality. *System Procedures - System procedures define who does what and when in the 

execution of the various elements. *Work Procedures - Work procedures are developed as required 

to support the system procedures and statutory regulations. They describe how an activity is to be 

carried out, where the absence of Work Procedures would adversely affect the achievement of 

quality or compliance to applicable Regulations, Standards and Codes. *Quality Records - Quality 

records include internally and externally generated documents which provide objective evidence to 

demonstrate the achievement of the required quality and the effective operation of the quality 

system. 


Mingara has extensive Government project experience and, with staff either trained in or following 

the methodologies of the Prince2 and PMBoK project management standards, we are able to merge 



seamlessly into new or established government project groups or program offices. Mingara is 

experienced in providing project management services for government projects in-line with 

established governance arrangements, including reporting to various steering committees, project 

groups, ministerial advisory councils and COAG. Whilst working with government departments, 

Mingara has assisted in the development, refinement and use of government project templates for 

submissions to the Project Review Committees for consideration. Mingara has also assisted in 

developing and setting governance arrangements for large Government projects. The skills, tools 

and techniques acquired by Mingara through our involvement in project submissions phases have 

since been evolved to assist in submissions for many other government and semi-government 

agencies. On numerous occasions Mingara has been involved in government PPP (Public Private 

Partnership) projects, where we have been assigned a technical project management role to take the 

project from concept, through risk adjusted Public Sector Comparator (PSC) to tender and contract 

award. We have also been involved in numerous project closing/negotiation processes operating 

within a government probity plan. Examples of our experience in this category include: 

*Department of Justice, Victoria – Gambling Licences Review; and *Department of Justice, 

Victoria & Australian Government Attorney-General’s Department (incl. COAG) – Emergency 

Alert project. 



Organisation Name Oakton Services Pty Ltd 

Trading Name Oakton Pty Ltd 

Contact Mr John Lewis 

Address 45 Wentworth Avenue 




Website www.oakton.com.au 

Email generalmanageract@oakton.com.au 

ABN 31100103268 


Oakton commenced business in 1988 and listed on the ASX in June 2000. 

Oakton has offices in Canberra, Melbourne, Sydney, Brisbane and Hyderabad (India), and offers 

services across the lifecycle of systems and a range of different technologies. 

For over 20 years, Oakton has consistently enabled some of Australia’s largest organisations to 

meet their business and technology needs with a flexible, cost-effective, results-driven approach to 

service delivery. With a national coverage and over 1300 permanent Business and ICT 

professionals, Oakton offers depth in a range of services across the lifecycle of business systems 

and across a range of different technology and industry sectors. 

Oakton’s offers to its clients include: 

• Consultant experience – Oakton pride itself in providing consultant staff with the right 

practical experience required to add value to the client environment and challenges. For example, 

in all cases Oakton Project lead consultants have had a minimum of five to seven years actual 

experience before taking up project lead roles. 

• Methodology - Oakton continually develop and update its own intellectual property 

(methods, processes, procedures) based on its consultant’s experience, industry and technology 

trends, and actual assignment outcomes. 

• Track record. Oakton delivers what it says it will, and has demonstrable references to 

illustrate its track record. 

• Oakton’s culture - Practical, pragmatic and business outcome focussed. 

In June 2007, Oakton merged with Acumen Alliance, a national management and information 

technology consultancy firm. Acumen commenced trading in Canberra in 1996 and grew to in 

excess of 350 consultants with a core emphasis on Assurance and Risk Management, Management 

Consulting (including portfolio, programme and project management) and Financial Management 

support. The Oakton service offering now includes these consulting services which it gained from 

the merger with Acumen Alliance. 

The achievements of the Oakton Group have recently been recognised with the award of the Best 

Professional Service Firm (Revenue $20-200million) in the recent BRW Client Choice Awards. 




Oakton is a certified P3M3 Accredited Consulting Organisation (ACO). Oakton underwent a full 

assessment of its management systems by the APM Group to receive ACO status. This status is reassessed 

regularly to ensure compliance with APM Group standards. Oakton also has a number of 

P3M3 registered consultants who have each undergone an APM Group assessment to receive 

Registered Consultant status. 

Oakton’s delivery and management processes are part of Oakton’s ISO 9001: 2008 0-accredited 

quality system known as the Oakton Business System which is documented and published on the 

Oakton Portal. 

Oakton has been certified as complying with the requirements of AS/NZS ISO9001:2008 since 

January 1997 and is registered as a Quality Endorsed Company under the Quality Endorsed 

Company Program of Quality Assurance Services, a subsidiary of Standards Australia. 

Oakton’s ISO 9001 certified quality system incorporates Oakton’s Development Methodology, 

which is a deliverable oriented framework. Oakton’s Development Methodology is encompassed by 

a defined Project Management Framework approach that is flexible, customer oriented and result 

focussed. 

Oakton’s consultants have qualifications and a depth of practical experience in methodologies such 

as PMBOK, PRINCE 2, MSP, P3O, P3M3, ITIL and tailored methodologies. 


Oakton is able to evaluate, select, develop and/or implement a Project Management Methodology 

(PMM) based on frameworks such as PMBoK or PRINCE2 to suit the culture/requirements of an 

organisation. Our capabilities include: 

Our project managers each have at least five years, or more, experience and are PRINCE2 qualified 

Oakton also has its own PMMs – including Light Touch and the Project Management Framework 

(PMF) which is ISO 9001 certified and works with clients to tailor methodologies to suit their needs 

Relevant technical tools in support of the project management methodologies such as: 

o Risk and Issues Control (RIC) tracking, monitoring and reporting tool 

o Status reporting on progress against budget, schedule and deliverables 

o Maintenance of documentation 

o Best practice collateral 

o Training materials 

o Program/project health checks 

o Maintenance of quality records 

o Business case development and review (including benchmarking and cost modelling) 

Reference sites: 

Australian Customs Service – Establishment of a Program Management Office 

Attorney General’s Department – establishment and management of a Program Management 

Office for the National Personal Property Security Register 



Organisation Name Object Consulting Pty Ltd 

Trading Name Object Consulting Pty Ltd 

Contact Mr Teesaan Koo 

Address Level 25 Northpoint, 100 Miller Street 




Website www.objectconsulting.com.au 

Email teesaan.koo@objectconsulting.com.au 

ABN 55003682693 


For two decades, Object Consulting has successfully delivered innovative solutions and consulting 

to Australia’s leading organisations. Our 280-strong team delivers projects ranging from business 

consulting, transformation projects, technical services and specialised training– supported by best 

practice tools, processes and methodologies. Object delivers high quality, innovative, leading edge 

solutions to realise business strategy. We are a local, responsive company, consisting of pioneers 

who believe in continuous innovation. Object investments in intellectual property (iP) and people – 

translated into deep technology, methodology and industry expertise; for corresponding customercentric 

solutions and products. iP helps reduce costs, risks and lead-times of engagements and 

provides ongoing opportunities to our customers. Object’s Practices provide the path to improving 

capability and delivering innovation to our clients through customer-centric solutions. Our Practice 

solutions are aligned with our market, customers, technical and other capability requirements and 

partners. Object invests heavily in staying ahead of the curve to minimise our customers’ risk on 

leading edge approaches. We target selected, proven, leading edge technologies to provide 

increased productivity, usability and longevity of all our solutions. Additionally our mature and 

reliable processes from Process Mentor® provides a truly industry leading and unique advantage in 

IT service firms. 


Object Consulting uses an ISO9001 compliant process architecture platform called Process Mentor. 

Process Mentor provides guidance and enhances consistency of outcomes on all Object Consulting 

engagements. Process Mentor is a commercial product offered by Object Consulting due to the 

demand for this product and its resulting compliance to both ISO9001 and CMMI Level 3. Object 

Consulting provides CMMI certification, services, and training and are a registered CMMI 

transition partner. It is this focus on the quality of outcomes that has placed Object Consulting 

ahead of many other providers in delivery of ICT management services. Object Consulting’s staff 

are also qualified in the areas of corporate governance, IT Service Management (ITSM), Project 

Management, Program Management, Portfolio Management, Benefits Realisation, ISO15504 

SPICE, among others. 


Object Consulting’s proprietary software development methodology, Process Mentor®, is also our 

Project Management Methodology. The cornerstones of Process Mentor® are project life cycles 

(Roadmaps), which focus on dividing the project into phases and stages controlled via review gates. 

Within each stage, project activities and deliverables are grouped as Process Units (PUs), and 



include descriptions of the associated roles and responsibilities. An example roadmap included in 

Process Mentor® is the PRINCE2 Roadmap, which combines the PRINCE2 methodology with 

Process Mentor®-specific processes such as Alternative Evaluation and Requirements Definition. 

All Process Mentor® Roadmaps contain project management activities, which include the 

management of all aspects relating to the 9 PMBoK Knowledge Areas including scope, time, cost, 

quality, risk, human resources, communication, procurement and integration. Process Mentor® is 

particularly strong in the area of risk management with many risk control activities built directly 

into the fabric of Process Mentor® and executed as an integral part of other processes such as 

Architecture, Design, Development and Testing. As an example, maturity tracking of all 

deliverables is used to control the risk of not achieving the required quality at each subsequent 

phase/stage review gate. Object has a long history in successful delivery of software projects using 

Process Mentor®. For example our Medium Software Development Roadmap was used to 

successfully execute two software development projects under the RiskWorks program at ING 

Australia between 2007 and 2009. AMP have also used Object Consulting for the implementation 

of their own enterprise project management methodology. 



Organisation Name Oxygen Business Solutions 

Trading Name Oxygen 

Contact Mr Datta Supomo 

Address 4A Whyalla Street 




Website www.oxygenforbusiness.com 

Email datta.supomo@oxygenforbusiness.com 

ABN 80117187738 


Oxygen Business Solutions (Oxygen) is the leading specialist SAP consulting and services 

company across Australia and New Zealand. Our passion is delivering great SAP solutions to 

enable our customers’ businesses. It’s that simple. Founded in 2001, Oxygen has built a strong track 

record of growth and satisfied customers whilst retaining a tight focus on innovative SAP solutions 

and services. 

Oxygen partners with over 50 customers across multiple industries, including a number of 

Australian Government departments and agencies. For some customers, we’re adding value in small 

ways with point consulting assignments. At others, we’re outsourcing their entire SAP 

infrastructure. Because we can do it all, we can give each of our customers as little or as much as 

their business requires underpinned by our unrivalled ability to provide a true end-to-end systems 

and application service, encompassing application hosting and remote support, along with a full 

range of SAP consulting and implementation services. 

Oxygen’s 220 highly-skilled and experienced consultants work from offices in Canberra, Sydney, 

Melbourne, Brisbane, Auckland and Wellington, supporting 3,000 SAP users. Oxygen delivers a 

complete lifecycle of SAP solutions, is local and works in a close, highly flexible way to help 

customers achieve the business benefits and outcomes they need. Also, our customers are able to 

leverage through our parent company, UXC Limited, much broader IT/ICT solutions capabilities. 


Oxygen is a certified SAP Services Partner, servicing and supporting one of the largest SAP 

platforms in the region. Oxygen has a strong partnership with SAP, providing rapid end-to-end 

services for SAP strategy, implementations, enhancements, upgrades and integration. Through 

numerous successful implementations, Oxygen has an impressive track record and a strong network 

of SAP consultants across Australia and New Zealand. 

Oxygen is also a certified Microsoft Partner. Oxygen has been working with Microsoft since its 

inception in 2001, providing rapid end-to-end .net integrated solutions that support our core SAP 

ERP capabilities. Oxygen is a lead partner for SAP and Microsoft DUET the first collaborative 

product between Microsoft and SAP, designed to empower the information worker and provide 

access to SAP data and functionality directly through Microsoft Office System Outlook 

Our company quality certifications include: 

- Professional Services: ISO 9001:2000 Quality Certification Number QEC 5298 



- Development of Frameworks and Methodologies aligned with the Project Management Body of 

Knowledge (PMBOK), 

- The National Competency Standards for Project Management (NCSPM) 

- Australian Standard AS/ISO 10006-2003: Quality management systems - Guidelines for quality 

management in projects 

- Support Services: ISO 9001:2000 Quality Certification Number 149327 

- Technical Support Services: ISO 9001:2000 Quality Certification Number QEC 5163. 


Oxygen adopts SAP's Accelerated SAP (ASAP) project methodology to manage and deliver 

projects for our customers. The methodology includes a set of standard tasks that, when applied by 

trained and experienced consultants, will assist an organisation in ensuring a successful approach to 

the conduct of a SAP project. The overall result is the implementation of a cost effective, quality 

controlled SAP system. 

We help our customers in the development and implementation of the ASAP methodology for their 

project environment, including procedures, templates, along with the associated skill transfer and 

training. The ASAP methodology covers: 

1. Project Preparation, in which the project team is established, project standards are defined, and 

the project work plans are agreed; 

2. Business Blueprint, in which the ‘to-be’ business processes, organisational structure, technology 

and data requirements are defined, and the business blueprint document is completed; 

3. Realization, in which the system is configured, knowledge transfer occurs and extensive unit 

testing is completed; 

4.Final Preparation, in which integration and acceptance testing are conducted, and end users are 

trained; and 

5.Go-Live and Support, in which the data is migrated from the legacy system, the new system is 

activated and supported. 

Our experience with Australian Government, include projects with: 

- Australian Crime Commission 

- Department of Education, Employment and Workplace Relations 



Organisation Name Pcubed 

Trading Name Program Planning Professionals Pty Ltd 

Contact Mr Greg Mace 

Address Level 20 Darling Park, Tower 2, 201 Sussex Street 

Suburb Sydney 



Website www.pcubed.com 

Email greg.mace@pcubed.com 

ABN 54080988754 


Program Planning Professionals or “Pcubed” (www.pcubed.com) is an international leader in 

providing portfolio, program and project management solutions to the world’s top organisations. 

Founded in 1995 and with over 300 consultants working globally from offices in Australia, North 

America, Europe, and Asia, Pcubed supports clients in all industry sectors, to deliver business 

results. 

Pcubed specialises in establishing proven programme and project disciplines and leading edge 

technologies in the rapid deployment of client business change in an ICT environment. We have 

built our reputation by working seamlessly with clients on over 2000 engagements and delivering 

measurable results in complex and challenging environments. Pcubed recognises that successful 

ICT-enabled change depends not only on the basics of managing project outputs, but on the entirety 

of governing change, including managing demand, benefits, scope, risk, communications, business 

change impact, resources, and quality. 

Collectively, these form the building blocks of an effective ICT-enabled change management 

strategy. With years of experience in successfully delivering complex, critical programmes in 

global corporations and government, Pcubed stresses rapid delivery of pragmatic, scalable solutions 

that help make “every project successful”. 

Pcubed Australia has offices in Canberra, Sydney, Melbourne, Brisbane and Perth and corporate 

offices all over the globe. 


Pcubed has the following company accrediations: 

• Accredited Consulting Organisation (APMG accreditation) for consulting in OGC 

methodologies including P3M3TM, MSP TM, PRINCE2®, P3O® etc.) in Australia and UK. 

• Accreditted P3M3TM assessment company on the AGIMO panel. 

• Microsoft Gold Certified Partner with specialist ‘Gold competancy’ in Portfolio and Project 

Managerment in Australia and overseas, covering Microsoft EPM technologies. 

• Accreditted on GITC and/or supplier panels for most Australian government juristictions 

including Commonwealth, Queensland, Victoria, NSW and local government. 

Supporting our Company credentials our consultants have extensive ICT experience and a range of 

accreditations including: 



• Microsoft Certified Technical Specialist (MCTS) 

• APMG-Australasia, Registered Programme and Project Management Consultant (RC) 

• PRINCE2® Practitioner 

• Managing Successful Programs (MSP) Practitioner 

• Australian Government Gateway Review Process 

• PMI Project Management Professional (PMP) 

• Project Management Institute (PMI) Membership 

• Australian Institute of Project Management (AIPM) Membership 


Pcubed consultants partner with senior leaders in their client’s organisation to develop and 

implement a standard project management process framework. This resulting set of best-in-class 

processes – collaboratively enhanced or developed leveraging Pcubed’s intellectual property – 

provides the organisation with the ability to more effectively deliver complex business-focused 

change initiatives and creates a foundation for long-term sustainable delivery. 

Pcubed is trained and experienced in all the major methodologies (OGC’s PRINCE2, MSP), PMI’s 

PMBok, as well as ancillary methodologies such as SDLs (RUP, DSDM, etc), ITIL and Six Sigma. 

We understand the interdependencies between management and product development lifecycles and 

methods and can advise the client on the most appropriate combination to deliver a specific 

programme or project. Pcubed has also produced bespoke methodologies for clients with very 

specific internal needs and constraints. 

Pcubed’s way of working is to deliver consultancy value alongside hands-on delivery. Our 

approach is to understand and leverage existing knowledge of our client, making best use 

incumbent resources and where possible working alongside client resources to facilitate mentoring 

and knowledge transfer 

Pcubed has successfully delivered Project Management Methodology services to include the 

Australian Taxation Office, Smorgon Steel, and Gold Coast City Council. 



Organisation Name Pitcher Partners Consulting Pty Ltd (The Trustee 

for Pitcher Partners Consulting Trust) 

Trading Name Pitcher Partners Consulting Pty Ltd 

Contact Ms Christine Wigg 

Address Level 19, 15 William Street 




Website 

Email christine.wigg@pitcher.com.au 

ABN 40584064318 


Pitcher Partners Consulting (PPC) is a full service business advisory firm which includes a strong 

and experienced IT Consulting Division. With an indepth understanding of business and 

technology, PPC is able to provide a diversity of advice and create tailored ICT solutions that 

achieve tangible benefits. PPC has a national presence, with 42 partners and 520 professional staff 

in Melbourne alone. The IT Consulting Division has a strong blend principal IT consultants, project 

managers, business/system analysts and strong development team. PPC is independent of ICT 

vendors and their resellers. This ensures our advice is independent and objective, and that 

recommended solutions are in the best interest of our client alone. PPC has a suite of proven 

methodologies and tools. Our client base is diverse including the following industries – Local & 

State Govt, Education, Health, Transport, Financial Services, Superannuation, Manufacturing, 

Primary Industries, Business/Professional Services, Property & Construction. PPC has earned client 

respect and loyalty through continually exceeding client expectations, transparent communication 

and integrity. PPC’s IT Consulting Executive Director is Frank Zahra; our Managing Partner is Don 

Rankin. Should our consultants fall short of expectations, both Frank and Don are openly available 

as a point of escalation and discussion. 


CISA – Certified Information Systems Auditor; Australian Institute of Project Management (AIPM) 

– Corporate & Individual accreditations; Microsoft - MCTS; MCP; Gold Certified Partner; Lotus 

Notes – Certified Lotus Specialist; Accounting Professional & Ethical Standards Board – APES 110 

(Code of Ethical Standards); APES 320 Quality Control; Subject to the following Regulatory 

Inspections – ASIC, ICAA, APEC 


PPC provides the following services in this category – establishment of project management 

methodology for either enterprise-wide adoption or specifically for IT Departments. Not all clients 

seek a large Prince2 implementation, but require project controls, standardisation and governance 

that a large methodology provides. We develop methodologies to meet the client environment and 

the expected use (now and into the future) of the methodology. Our methodologies allows continual 

change and amendments as the client environment/experience matures whilst still maintaining a the 

rigour and standardisation expected. Our client base is diverse. National Foods engaged PPC to 

implement an enterprise-wide PMO underpinned by a specifically developed project management 

methodology. Our approach to determining the level of standardisation and control was through a 



series of interviews with senior management, business analysis and divisional key personnel. With 

only some minor amendments to templates, this methodology is still used some 6 years after its 

implementation. Over recent years we have undertaken similar implementations at other major 

manufacturing and professional services environments. Recently Beyondblue engaged PPC to 

develop a project management methodology specifically catering for their numerous and diverse 

business projects. The methodology was to be streamlined without any loss of project governance 

and control, and be interactive with a newly implemented ERP. Through a series of interviews and 

discussions with Program Executives, project managers and other personnel we developed a concise 

but practical methodology that that caters for the diverse project portfolio of each Division. 



Organisation Name PricewaterhouseCoopers 

Trading Name 

Contact Mr Ash Bassili 

Address 44 Sydney Avenue 

Suburb Forrest 



Website www.pwc.com/au 

Email ash.bassili@au.pwc.com 

ABN 52780433757 


PricewaterhouseCoopers Australia (PwC) brings the power of our global network to help Australian 

businesses, not-for-profits and governments assess their performance and improve the way they 

work. Growing from a one-man Melbourne accountancy practice in 1874 to the worldwide merger 

of Price Waterhouse and Coopers & Lybrand in 1998, PricewaterhouseCoopers Australia now 

employs over 6,000 people and provided services to 80 per cent of the ASX 200 in FY10. 

PwC is brimming with energetic and inspirational people from all backgrounds – accounting, arts, 

business, economics, engineering, finance, health, law, tax – who ensure our clients receive the 

depth and breadth of insight and perspective required to negotiate an increasingly complex global 

environment. Across our Advisory, Assurance and Tax & Legal lines of service, we offer a breadth 

of services that provide our clients with a range of end-to-end solutions. From improving the 

structure of the Australian health system, to performing due diligence on some of Australia’s largest 

deals, to working side-by-side with entrepreneurs and high-net-worth individuals – our teams bring 

a combination of knowledge and passion to addressing the risks and opportunities facing our 

community. 

PwC’s aim is to set new standards in responsible leadership, working with our clients to create 

value and sustainable solutions. We realise that it takes more than rhetoric and good intentions to 

remain a leading professional services firm. It is a mission requiring a daily commitment to 

innovation and investment in our people, and to continuing a legacy of collaboration with our 

clients and the communities in which we live. 


Company accreditation and/or certification status e.g. ISO9001 certified Quality Management 

System, Capability Maturity Model Integration (CMMI) appraisal certification status, 


PwC has leveraged our global project experience to identify six pillars of project excellence. 

Effective management of each pillar through the project lifecycle increases the overall prospective 

of project success. 

PwC uses a variety of formal methodologies for the detailed work tasks and steps agreed as part of 

project initiation and wider project management, such: 

� The PwC Project Office Methodology 

� The Enterprise Project Portfolio Management (EPPM) Methodology 



� UK Office for Government commerce's PRINCE2® (PRojects IN Controlled Environments) 

and Managing Successful Programmes (MSP) and Portfolio, Programme and Project 

Office (P3O) Guidance 

� Project Management Institute (PMI) approaches 

Our recent experience includes: 

Refined Railcorp’s Project Management Methodology to ensure that training provided on the 

Fundamentals of Project Management was clear and communicated consistent messages. This 

included the delivery of 40 PM training courses. PwC also developed their Project Risk 

Management guidelines which were in-line with the enterprise wide risk management strategy, 

including ICT projects, requiring the delivery of 13 PRM courses and the development of standard 

project office templates for use in a major strategic projects.Following a 6 week Project Assessment 

for TNZ AAPT, which included SMART Project Recovery, 

PwC was engaged to drive the delivery of the HYPERBARIC proof-of-concept for a 3 year 

(AUD100M) business critical transformation program, and subsequently the first phase with project 

locations in Australia, Austria and China. Services provided include Program Governance and 

Management, Project Management Office, Solution Integrity, Operational Intensive Support and 

Quality Assurance. 



Organisation Name professional continuity 

Trading Name professional continuity 

Contact Mr Paul James 

Address suite 2.01 12-14 Solent Circuit 

Suburb Norwest Business Park, Bella Vista 



Website www.professional-continuity.com.au 

Email pjames@professional-continuity.com.au 

ABN 32133084081 


Professional Continuity is a consulting, technology solutions and outsourcing company. 

Professional Continuity believes that it is the delivery of a solution that solves an issue within an 

organisation. The correct solution can take many forms and is driven primarily by the business 

needs of our clients. Professional Continuity collaborates with our clients to help them become 

high-performance businesses. Our services include Consulting, IT Services, and IT Resourcing. 

These streams can operate independently or in conjunction with one another to provide the most 

comprehensive and effective solutions for our clients. With over 15 years’ experience in both the 

private and government sectors Professional Continuity's Managing Director Paul James has 

successfully delivered and aggregated advisory services to some of Australia's leading organisation 

including NRMA, Australian Broadcasting Corporation, The Recovre Group, Dell, Coles and the 

Commonwealth Bank of Australia. Professional Continuity has developed and implemented “on 

demand” advisory, services across advisory, solutions, support and resourcing that enables 

organisations to scale and leverage current internal knowledge capital with Professional Continuity 

expertise when required to deliver comprehensive project and advisory outcomes. Professional 

Continuity is an example of an organisation that truly partners and delivers 


Professional Continuity does not engage in external accreditation and certification 


Professional Continuity has developed a proven project delivery process, which combines 

PRINCE2 for project management. This approach is based on our experience in developing 

workplace technology solutions for both large and small organisations. Professional Continuity 

distinguishes between its project management and software development methodologies. The 

project management methodology is based on the de facto standard PRINCE2 (Projects IN 

Controlled Environments), and provides an approach to managing projects within a clearly defined 

framework. In addition, Professional Continuity believes PRINCE2 methodology provides a 

common platform for communication of project management processes and procedures. 

Professional Continuity recently utilised Prince2 methodologies to successfully deliver a project 

outcome at the Australian Broadcasting Corporation. It assisted in project engagement enabling the 

project team a rigorous platform to design a business case for a recent web content management 

project start-up. From here the methodology assisted Professional Continuity plan and identify 

activities and cost estimation; assess project progress and capture and escalate project issues to 

management steering committee. Professional Continuity also leveraged the PRINCE2 



methodology to establish robust change control functions for a recent technology rollout project 

performed for NCR. Professional Continuity was responsible for delivering a project that swapped 

4500 point of sales system devices to 350 Coles stores across the country. The PRINCE2 project 

methodology enabled Professional Continuity to effectively manage hardware quality control 

through the use of a Quality assurance champion who managed the project inventory throughout the 

project life-cycle. 



Organisation Name Project Outcomes Pty Ltd 

Trading Name Project Outcomes Pty Ltd 

Contact Mr Paul Newall 

Address Suite 11, 7 Beissel St, Australian Swimming House 

Suburb BELCONNEN 



Website www.Project-Outcomes.com.au 

Email mail@project-outcomes.com.au 

ABN 86086686811 


Project Outcomes has been providing professional services to a range of Commonwealth 

Departments and agencies for over ten years. The Company has demonstrated its capability and 

capacity to manage the delivery of a range of support services in the ICT field. Project Outcomes 

team of consultants have deep experience, impressive qualifications, and relevant supplementary 

training. All are either members of, or are eligible for membership of, the Australian Institute of 

Management, Australian Institute of Project Managers, Project Management Institute, Institution of 

Engineers, Australian Computer Society, Software Engineering Institute, the Australian 

Performance Measurement Institute or the Australian Institute of Company Directors. All tasks 

operate within the Project Outcomes Quality Management System. The company supports clients 

through either direct participation within the client's team as individuals or small teams, or by 

developing and delivering consultancy support products. Each task requirement is assessed with the 

customer to determine the best method of service delivery in order to provide resourcing that is 

effective and efficient. Project Outcomes skill base covers: -Project Support, -Operating Concept 

Development, -Requirements Definition, -Test Concept Development, -Systems and Software 

Engineering, -Communications Engineering, -Electronics Engineering, -Platform Engineering, - 

Acquisition and Sustainment Logistics, and -Business Support Management. 


Project Outcomes has been accredited as a Recognised Defence Supplier for over 5 years. Since its 

incorporation in 1999, Project Outcomes expertise has also been recognised through inclusion on 

the following Commonwealth panels of service providers: - Defence Materiel Organisation Support 

Services (DMOSS) Panel (27 skill sets) (current); -Defence's Electronic Systems Division’s Project 

Management Support Services Panel (PMSS); -Defence Signals Directorate’s Project Support 

Services; -Defence Land Systems Division's Integrated Logistic Support; -Australian Public Service 

Commission’s APS Development Programs and Related Consulting Services (including for Project 

Management and Risk Management programs) (ended 2006); -Australian Public Service 

Commission’s Leadership, Learning and Development Panel (2006-2009 and again for the new 

Panel); -Department of Foreign Affairs and Trade's Management Training; -Defence Information 

Systems Group’s Project Specification and Project Management (recognised sub-contractor); - 

Austrade's Multi-use List for Procurement Support Providers; -Defence's Risk Management 

Services; -Defence Simulation Support Services Standing Offer Panel (current); and -Department of 

Immigration and Citizenship’s Procurement and Project Management Advisor Panel (current). 




Project Outcomes has effectively supported the acquisition and transition into service of a range of 

ICT projects through the application of PMBOK and Defence's Project Management Methodology 

(PMM), which is derived from PRINCE2. Project Outcomes has also provided training for a 

number of Departments and agencies consistent with PMM and PMBOK over the last 5 years. 

Example projects include: 1. Significant support to Defence’s Joint Project 2030 Phase 7 Joint 

Command Support System (JCSS) from 2005 to 2007 through provision of Systems Engineering, 

Integration (Test and Acceptance) and Product Management services. This required close liaison 

with key stakeholders to inform preparation of project management plans and the review of project 

documentation (consistent with PMM) including specifications, test procedures and test cases. This 

facilitated the conduct of effective Test Readiness Reviews and management of project office 

assets, and assets under construction. Additional responsibilities included: representing the 

Commonwealth during test activities; participation in monthly progress meetings; attendance at 

Configuration Advisory Board meetings; and participation in Budget Estimates reviews. 2. Ongoing 

support to Defence's Joint Project 2008 Phase 3E (Advanced Satellite Communications Terrestrial 

Infrastructure System (ASTIS)) Project through the provision of: software roll-out management 

services; logistics support services; transition management services leading to the successful 

implementation of the ASTIS Primary Injection Facility (PIF) support system and the transition of 

the PIF to the sustainment and operational authority organisations; and advice to the ASTIS Project 

Manager on strategies for minimising risks associated with the delivery of the PIF support system. 



Organisation Name Protegic Pty Ltd 

Trading Name Protegic 

Contact Chief Executive Officer David Thompson 

Address Level 1, 5/54 Melbourne St 

Suburb North Adelaide 

State South Australia Postcode 5006 


Website www.protegic.com.au 

Email david.thompson@protegic.com.au 

ABN 95104218804 


Protegic is an Australian-owned independent Management Consulting Company working across the 

full spectrum of project management and specialising in the ICT sector. 

The company provides strategic and practical project management services-both advisory and 

delivery-that enable clients to thrive in today’s business environment. 

Protegic assists organisations to drive strategy and business improvement through the application of 

common-sense and best-practice project management. Protegic’s experienced consultants work 

closely with clients to develop strategy, business and operational requirements and implementation 

plans to successfully deliver the project, within one division or across the entire enterprise. 

Protegic has a passion for excellence. Its people strive to deliver beyond the expectations of clients 

by providing knowledgeable advisory services and delivering quality project outcomes. 

With offices throughout Australia and in Singapore, Protegic is an active member of the Australian 

Institute of Project Management 


Protegic have recently employed a Chief Financial Officer with experience in obtaining the 

ISO9001 Quality Management System certification for companies. Protegic are in the process of 

being assessed for ISO9001 Quality Management Systems. 


Protegic offers a strong value argument for project management in an enterprise (Enterprise Project 

Management). Protegic has developed OPERA (Optimised Project EnteRprise Architecture) 

methodology and process. OPERA is a strategic and best practice business management philosophy 

(using projects to turn strategy into reality – Strategic Project Management), covering people, 

processes, systems and tools. 

Protegic has a Centre of Expertise (COE) with a central support organisation and community and an 

organisational project management capability development roadmap. 

OPERA is applied to executives that work with strategy; the Project Management Office; Project 

Managers and team members. 

The OPERA methodology draws from: PMI PMBOK (Project Management Book Of Knowledge) 

and OPM3; ISACA (Information Systems Audit and Control Association) COBIT Control Objects 

for Information and related Technology as an IT governance resource; OGC’s PRINCE 2 (Projects 



in Controlled Environments); MSP(Managing Successful Programmes); ITIL (I.T Infrastructure 

Library); CMMI Carnegy-Mellon Capability Maturity Model for Integration; Models from Six- 

Sigma, ISO 9000, APQC-PCF and ISO 15500 will be incorporated in the future. 

The OPERA methodology is driven top-down as primary reference to enterprise business process 

management, and benefits realisation. 

Our baseline model is the APQC PCF, and is used to classify, assess, project, measure impact and 

change across the enterprise. 

Portfolio management is primarily business process based. Secondary focus is on Requirements 

Portfolio Management. 

Business Process Management and Business Change Management are fundamental competencies to 

realising strategic change and benefits. 

Protegic use their OPERA Methodology with all clients, including: GENESYS 

(Telecommunications, VIC); Spotless (Asset Management,VIC) and ILUKA (Mineral Sands, WA). 



Organisation Name Providence Consulting Group Pty Ltd 

Trading Name Providence Consulting Group Pty Ltd 

Contact Mr Timothy Byrne 

Address Unit 6, 2 Phipps Close 

Suburb DEAKIN 



Website www.providenceconsulting.com.au 

Email tjbyrne@providenceconsulting.com.au 

ABN 71932484893 


Providence Consulting Group (Providence) is a professional management and technology 

consultancy based in Canberra, Australia. Established in 2005, Providence focuses on returning 

Value for Money in the provision of high-level consulting services. The Providence Team has many 

years experience in the delivery of end-to-end consultancy services to both Government and 

Corporate organisations and features a comprehensive team of management experts who can 

provide the full spectrum of business and technology consulting services. 

“Realising Benefits – Driving Accountability” is more than a tag line, it is our company ethos. We 

believe that through driving for and accepting accountability for the delivery of business and 

consulting solutions, Providence delivers excellent Value for Money, enabling you to realise true 

business benefits. We take responsibility for the products and advice delivered by our consultants. 

A significant differentiator between Providence and other top-line consulting firms is the capability, 

experience and leadership of our consultants. When compared to similar priced consultants, 

Providence consistently provides greater Value for Money. This value is reflected not only in our 

record of delivering on time, reducing or mitigating delivery and solution risk and exceeding client 

expectations, but also in our comparatively low consulting prices. 



The Providence approach to program and project management is based on our people’s ability to 

initiate and implement or to seamlessly join, support and enhance the client’s existing project 

management methodology or program of activities. Our project managers posses the practical 

knowledge, skills and attributes to accurately analyse complex situations then develop options to 

deliver the most effective and efficient solution to meet or exceed a client’s requirements. 

Providence project managers possess extensive public and private sector experience that is 

underpinned by either tertiary and/or competency based qualifications (i.e. PMBoK & 

PRINCE2). 

Providence possesses an extensive range of project management tools and templates, as well as a 

lessons learnt database which can be used to facilitate and support individual and collective 

knowledge transfer and organisational learning. 

Providence experience includes: 



Providence was engaged by the CIO Group of the Department of Defence to develop a Project 

Manager’s Handbook applying Industry Better Practices to the management of Application 

Development Projects. The Application Development Project Manager's Aide Memoire and a 

supporting Handbook detailed the practices and procedures to be applied in the delivery of an 

Application Development project through the System Development Lifecycle. 

Providence was engaged to lead and manage the delivery of the Regional ICT Market Testing 

project. The project successfully established a 9-year contract, valued in excess of $300m. 

Providence operated in all, and led application on most of, the nine PMBoK core knowledge areas 

and processes. 



Organisation Name Redline Consulting (Aspect Process Services Pty 

Ltd) 

Trading Name Redline Consulting 

Contact Ms Cecilia Ridgley 


Suburb Bungendore 



Website www.redlineconsulting.com.au 

Email cecilia@redlineconsulting.com.au 

ABN 28102238442 


Redline Consulting delivers IT Strategy, Portfolio and Project Management, and Solutions Design 

to Australian Government Departments and Agencies. With over 13 years experience in 

Government and Industry, Redline's principal - Cecilia Ridgley - has successfully delivered a 

number of high profile projects and enterprise strategies for large Government IT systems and 

business programs. Cecilia’s work enables executives and IT managers to progress their business 

vision through developing an enterprise approach. Cecilia’s knowledge and experience lie in 

enterprise and information architecture and organisational modelling, program management, risk 

management, business and IT analysis and transformation, security and assurance, and the decisionmaking 

process. As a leader in her field professionally and academically, Cecilia's strong values 

and depth of pragmatic knowledge offer an exceptional advisory value proposition for your 

executive team. 


Ms Ridgley holds the following qualifications adn accrediation: Practicing Computing Professional, 

Member of Australian Computer Society (MACS, PCP), Member of the Institute of Public 

Administration Australia, Member of the Australian Institute of Management, Bachelor of Arts, 

Information Systems – UNSW 1994, Graduate Diploma, Information Science– UNSW 2000, PhD 

Information Systems – UNSW - Current, Graduate Certificate in University Learning and Teaching 

– UNSW - 2006 


Redline Consulting has experience in a range of project methodologies from Prince2 through to 

Agile methodologies. Redline Consulting’s Cecilia Ridgley used an adapted Prince2 methodology 

for the DMO’s SDSS eBusiness project and developed a range of start-up documentation for this 

project including plans, schedules, capability statements etc. We used an agile based methodology 

in the IP Australia B2B Project which was developed in conjunction with users. We used an MSP 

based methodology for the development of the Access Card Program. 

Although experienced and knowledgeable in a range of project methodologies, Redline Consulting 

is not proscriptive regarding the use of any particular methodology and prefers to manage and 

govern projects based on principals and practiced frameworks such as PMBOK, that are specifically 

tailored and relevant to the project at hand 



Organisation Name Reload Consulting (AUST) Pty Ltd 

Trading Name Reload Consulting 

Contact Mr Craig Somerville 

Address 4/33 Woodstock Road 

Suburb Toowong 

State Queensland Postcode 4066 


Website www.reloadconsulting.com 

Email craig@reloadconsulting.com 

ABN 15144746412 


Reload Consulting (AUST) Pty Ltd is an experienced strategic business planning, digital strategy 

and process management consulting firm located in Brisbane. We service clients throughout 

Australia including Brisbane, Sydney, Melbourne and Canberra and offer a wide range of business, 

communication and information management solutions, across a variety of industries. Our unique 

consulting model enables us to have the ability to tailor our consulting services to achieve the scope 

and intention of the project. Reload Consulting takes a holistic approach in its consulting, providing 

a range of solutions including strategic planning and management, process evaluation and reengineering, 

change management and project management. We have a range of unique capabilities 

within these areas and have commitment to providing high quality service delivery. Reload 

Consulting’s staff have extensive experience in developing, formulating and implementing 

organisational strategies for federal and state government departments and large organisations alike. 

Our consultant’s commitment to delivering innovative, practical and measurable solutions results in 

outstanding outcomes for our clients. 


Reload Consulting has a range of industry qualifications, including: - ISO 9001:2008 Quality 

Assured Company and operate under a quality framework; - Queensland Government Quality 

Assured Supplier; - GITC (Government Information Technology Certified) Version 5; - Part of the 

Queensland Government’s list of preferred suppliers to the ‘Jobs Assist’ program; and - Part of the 

LGAQ’s (Local Government Association of Queensland) list of preferred consulting suppliers. 


Using a structured project management approach, Reload Consulting draws strengths from many 

different areas to provide a total approach to its consultancy. This model is delivered through 

Reload Consulting’s specially designed process of: Discover, Engage, Consult, Deliver and Review. 

This is in line with the internationally recognised project management framework, the Project 

Management Body of Knowledge guide (PMBOK Guide) produced by the Project Management 

Institute (PMI). Examples include: Reload consulting is engaged as the project manager and 

communications facilitator for the Benchmarker project, an initiative involving Queensland 

Government’s Department of Employment, Economic Development and Innovation in conjunction 

with the ARC Centre of Excellence for Creative Industries and Innovation at QUT. Reload 

Consulting provides strategic guidance in the development of the web-based survey and statistical 

analysis platform, and whilst this project is still in progress, Reload Consulting has ensured the 

achievement and coordinated of the project vision and goals. As a digital strategy project manager 



for Subway, Reload Consulting develops and implements a range of strategies aimed at analysing 

online trends and providing strategic business and marketing recommendations. This process 

involves detailed current state analysis, strategy recommendation and implementation, along with 

outcome evaluations to ensure the ongoing success of the project. This process has resulted in the 

client seeing increased return on investment from its digital strategy. 



Organisation Name Revolution IT 

Trading Name Revolution IT 

Contact Mr Jamie Duffield 

Address Level 7, 170 Queen St 




Website www.revolutionit.com.au 

Email jamie.duffield@revolutionit.com.au 

ABN 32107913342 


Revolution IT is the leading Quality Assurance and Testing, management consulting firm in 

Australia. We help our clients deliver IT projects and have core offerings across Project 

Management, Requirements Management and Application Testing. We have over 250 staff and 

offices in Melbourne, Sydney, Brisbane, Canberra, Adelaide and Singapore. Our offering includes 

delivery consulting, methodologies, tool solutions and training and have worked with over 100 

public sector and private sector organisations across Australia. We have various engagements 

models ranging from providing experienced consultants onsite through to offsite and offshore 

solutions. We have been the leading HP Software Platinum Partner for 4 years running and are a 

reseller, 1st line technical support, training and services partner. We are also partners with IBM 

Rational, Oracle, Agile Academy and SAP and have chosen these strategic partnerships to underpin 

our solutions. 


Revolution IT has the following accreditation's; - HP Software Platinum Partner (reseller, certified 

training, 1st line support, services) - IBM Rational Partner (reseller, services) - SAP Partner 

(Services) - ORACLE Partner (Services) - AtTask Partner (reseller, services) - Agile Academy 

Training partner - ISTQB Certified Trainer (Testing and Business Analysis courses) - Australian 

Computer Society Company Member 


Revolution IT has extensive experience in providing Project Management Methodology consulting 

services to over 100 public sector and private sector organisations across Australia. The 

engagements have included the following areas: + Assessment of how project management 

methodology is used within an organisation + Implementation of standard project management 

methodology throughout an organisation, including non-IT initiatives + Education and training of 

project management methodology Case Study 1 Project Name: PMO Implementation at Stanwell 

Corporation The key objectives of this engagement were to build the maturity of project 

management in the ICT organisation and establish a PMO, ensuring successful delivery of their 

current portfolio of work. The framework adopted was based on Prince2 and the processes were 

integrated with the organisations corporate frameworks and processes. The framework had been an 

audit requirement and needed to emphasize the benefits realization, project learnings and ensure 

there were processes and roles for supporting a continuous improvement culture. In addition, we 

established a consolidated financial and project reporting process, ensured quality assurance 

standards were in place and implemented a performance management and employee develop 



program for project team members. Case Study 2 Project Name: Technology Project and Portfolio 

The objective of this project was to enable ANZ Technology to be a source of competitive 

advantage through the organisation. The project was divided into three sections: deliver the business 

investment agenda; simplify and standardise; and build a high performing global technology 

capability. ANZ adapted the PMBOK framework as a starting point for their global project 

management methodology. 



Organisation Name RNC Global Projects (RNC Pty Limited) 

Trading Name RNC Global Projects 

Contact Mr Ray Trevisan 

Address MLC Centre, 19-29 Martin Place 

Suburb Sydney 



Website www.rncglobal.com 

Email rtrevisan@rncglobal.com 

ABN 18086411467 


RNC is an Australian specialist project and program management company that has been 

successfully operating for over 13 years. With a mix of permanent and contract staff, the company 

is presently serving in excess of 29 customers and has over 70 project and program managers in the 

field. Headquartered in Sydney, RNC has personnel located in every major Australian capital and 

operates in international markets in accordance with client needs. RNC was founded in 1999 by 

Diane Dromgold. After many years of delivering projects and programs with Federal Government, 

KPMG and other top tier organisations, Diane noticed a disturbing trend surrounding project and 

program management disciplines. Far too much focus was on reporting, documentation and project 

GANNT charts instead of delivering an actual result. Diane founded RNC – a “Really Nice 

Company” – to enable her customers to focus on what makes projects and programs really matter – 

a successful outcome. We totally understand what it takes – to work with and collaborate with 

others who possess the aptitude and the attitude to succeed – the “x” factor of project and program 

managers. Since then, Diane and the RNC team have made it their primary goal to deliver success 

on the client’s terms over 



RNC is a leader in this area. We ascribe to the belief that basically all of the project management 

methods work - it’s their application to particular organisations and projects that needs 

consideration. There are some projects and programs where Prince2, for example, is a perfect fit but 

not for others. In most professions there are a number of appropriate tools and methods and the 

most judicious professional will select the one appropriate for each circumstance. Project 

management however, has promulgated a belief that the tool is a one off, enterprise wide decision. 

RNC encourages clients to develop and employ a governance model and then to use the tools 

appropriate to each initiative. RNC sets itself apart as the expert in each of the major methods and 

works with our clients to remove the mystique and leverage the best fit per challenge. The language, 

reporting, and tracking can be the same regardless of the method used. RNC has the experience and 

capability to help clients select methods, adapt them as necessary; develop the people who need to 

know about them as well as those who need to use them, to develop and implement templates and 

our skill transfer capability is second to none. (For the latter we use methods and approaches 

relevant to each client’s culture, the different groups within the organisation and aptitude of the 

people. We work with your reality). 



Stuart Alexander is a Bond Store imported and distributor of high end tobacco and other exclusive 

brand consumer products. They needed a method to undertake projects and ensure their success. 

RNC reviewed the current approach, the need and suggested a method that was appropriate. The 

method suggested was PMBOK. 

Everything was adopted by SKM. 

Resmed wanted a consistent approach to project management across the company and across its 

growing global organisation. 

RNC, using expert knowledge and industry standards, suggested a method that provided visibility, 

assessment of actual progress and integration with the wider organisation. Prince2 was the 

suggested approach. The suggestion required the broader organisation to become involved and 

interested in the reason for and progress of projects. 

The result is a much shorter time to complete projects, greater information about where projects are 

up to and higher ICT project success rates. 



Organisation Name Rubikon Group Pty Ltd 

Trading Name RubiKon Group 

Contact Mr Chris Otley-Doe 


Suburb New Farm 



Website www.rubikon.com.au 

Email cod@RubiKon.com.au 

ABN 23135108673 


RubiKon is a specialist supply chain consultancy founded on a deep understanding of process 

analysis and business performance optimisation. With a reputation for delivering value from 

complex scenarios, RubiKon provides an independent and rigorous approach to solving both 

localised and enterprise wide business problems. Backed by an impressive track record in the 

international procurement and defence arenas, our team members thrive on new challenges and are 

renowned for their innovative and progressive thinking. RubiKon have a wealth of experience in the 

analysis of business requirements and development of Information Systems. We have a proven 

track record working with large private companies and Government agencies in direct support as 

detailed in the examples. The majority of our staff are ex-Defence who have completed similar roles 

within Defence both in Australia and overseas. These include high profile appointments in the 

British Army running IS development and delivery programs being responsible for the mentoring of 

senior officers in their responsibilities as Project Executives within a PRINCE2 structure. Our Staff 

hold masters qualifications in disciplines related to analysis and development and include a 

chartered IT professional with the British Computer Society 


Quality management is an important aspect of any enterprise. The process of Quality management 

must suit the operations of the relevant undertaking so as to add value to the process and output 

rather than it dictating the path to achieve the same. At RubiKon we operate in accordance with 

AS/NZS ISO 9001:2008 and we follow these standards in producing our Quality Management 

System (QMS) and quality regime. A QMS must be clearly documented and be a tool to assist in 

the achievement of project and business goals. At RubiKon we are happy to assist in developing an 

existing QMS to each these standards or to develop one to meet the needs of the organisation. An 

understanding of the objectives of a quality management system is a vital stage in the process. 

Communication of requirements and the development of processes that compliment the activities 

are also important considerations in the process and there is a large degree of interdependency 

between this skill and process definition and improvement. Continual improvement of the QMS and 

the operations are a key consideration and has been the focus of implementations completed. 


RubiKon has a wealth of experience in the delivery of projects. Our Staff are PRINCE2 and 

PMBOK qualified and have designed both program and project structures to deliver Project 

management support to public and private organisations. ICT Program - An example of RubiKon’s 

experience included the development of business requirements in preparation for system design and 



development. This task was subsequently transitioned into the IT Project Manager role to lead the 

integration and system configuration teams through the design and development phases. As well as 

managing a large and multi-facetted team, the lead PM facilitated planning activities to gain input 

and buy in of the client and vendor teams ensuring the necessary approval gates were achieved on 

time and to budget. The total cost of the project was $21.9 million, of which the ICT PM was 

responsible for $15.2 for system implementation costs. The project included embedded internal and 

external claims and technical staff, specific client leads such and representation from all impacted 

claims teams. Unmanned Aerial Vehicle Introduction Into Service - Another example is the 

introduction into service of a UAV for troop operation in Iraq. The total cost of the project was 

$15.9 million. The project was completed using defence planning, scheduling and estimation 

techniques applying Project Management Methodology Version 2 (PMMv2). ScanEagle was 

successfully contracted for, built and delivered to Iraq 3 days ahead of schedule and within budget. 

It was ready for operational service just prior to arrival of Australian troops in Iraq. 



Organisation Name SMS Consulting Group Limited (SMS Management 

and Technology) 

Trading Name SMS Management and Technology 

Contact Mr John Kennedy 

Address Ground Floor, 8 Brindabella Circuit 

Suburb Canberra Airport 



Website www.smsmt.com 

Email JKennedy@smsmt.com 

ABN 17006515028 


SMS Management & Technology (SMS) [ASX:SMX] is Australia's largest publicly listed 

consulting, technology services and enterprise solutions company. SMS has revenues in excess of 

$247 million and around 30% of this revenue dervies from our services in the government sector. 

SMS employs over 1,400 professionals through offices in Canberra, Melbourne, Sydney, Brisbane, 

Mackay, Adelaide, Hong Kong and Vietnam. 

Established in 1986, SMS helps its clients improve their business performance through the 

implementation of strategy and the delivery of business and technology projects. Industry expertise 

spans the government, defence, health, financial services, ICT, utilities, mining, gaming and 

infrastructure sectors. In the Governement sector, we specialise in assisting agencies to implement 

new initiatives and new policy. 

SMS delivery is organised along practice lines – Business Process Improvement, Opertaional 

Learning and Change; Program& Project Services, Application Development, Information and Data 

Management, Systems Integration and Customer Realtionship Management. The practices all have 

Prinicpal Consultants and are supported by delivery management which ensures delivery quality is 

actively managed. 

What makes us different? 

SMS Management & Technology differentiaties by: 

• Providing services that focus on Strategy Implementation and Project Delivery 

• Providing targeted, end-to-end management and technology services 

• Offering ‘Delivery Excellence’ and services designed to improve business performance 

• Being a clear alternative to multinational firms 

• Continuing to leverage our resources, intellectual capital, infrastruture and financial 

strengths as compared to smaller firms 

• Maintaining vendor independence, while supporting a client’s technology preferences 

• Working collaboratively with our clients to deliver outcomes and practical results 

• Employing experienced and multi-disciplined professionals working within a culture which 

focuses on client success 



• Specialising in Policy Implementaton Partnering 


SMS's Quality Management System is certified to AS/NZS ISO 9001:2000 standards. SMS is one 

of only 15 companies in Australia accredited as a registered Project Management Organisation by 

the AIPM.. All SMS consultants have access to leading research institutions including Gartner and 

Harvard Business Review: 

In addition, the majority of SMS consultants hold formal qualifications in industry-shared 

methodologies, tools & techniques including Registered Project Manager /Master Project Director 

(Australian Institute of Project Management);/ PRINCE2/ P3M3/ MSP; Project Management 

Professional certification through the Project Management Institute; Information and 

Communication Technology management and service delivery (Information Technology 

Infrastructure Library certified). 


SMS has an extensive project management methodology capability that encompasses the principles 

of PRINCE2 and PMBoK, and incorporates the experience of more than 200 specific project 

management engagements for blue chip and large government organisations. All SMS consultants 

are experienced in the application of mainstream project management methodologies with over 40% 

maintaining formal accreditation in project management certifications covering PRINCE2, PMBoK 

and AIPM registrations. 

Where no established client methodology is in place, SMS adapts the principles of PRINCE2 and 

PMBoK to suit the client environment. We develop and deliver non-proprietary documents and 

processes to the client. SMS is recognised by the AIPM as an organisation that has a process to 

continually improve their project management capabilities on an organisation-wide or enterprisewide 

basis. 

SMS has successfully completed numerous project management methodology engagements 

including: 

* Managed the tender process for a 100,000 user Document and Records Management solution for 

Defence. 

* Assumed control of and formalised the approach taken to competing projects within the 

Capability Improvement program within the Child Support Agency. 

* Provided project managers and a Project Management Office for the logistic systems renewal 

project within Defence. 

• Provided project managers and a Project Management Office for the National Solar Schools 

Programme within Department of Climate Change. 



Organisation Name STRATSEC.NET PTY LTD 

Trading Name stratsec.net 

Contact Mr Sean Wood 

Address Unit 1, 50 Geils Court 

Suburb Deakin 



Website www.stratsec.net 

Email sean.wood@stratsec.net 

ABN 14111187270 


Established in 2003, stratsec is one of Australia’s leading independent providers of information risk 

management services; at the forefront of the information security sector in Australia and the SE- 

Asian region. Our merger with SIFT in early 2009 further broadened our capability and capacity in 

the technical sphere of ICT security. We now operate with an employee base of around 50 staff. 

Our highly skilled and qualified consultants have extensive experience in the successful delivery of 

large-scale information security, identity and continuity management programs across both public 

and private sectors. Based in Canberra with offices in Sydney, Melbourne and Singapore and a 

presence in Perth and Malaysia, our charter is to elevate security and information security 

management in government and business through a unique, strategic approach: driving business-led 

solutions enabled by technology. This innovative approach enables our clients to integrate their 

security programs with their business objectives and operating environments. stratsec delivers 

services to state government agencies, almost all federal government agencies, along with overseas 

clients Microsoft, SAIC, SanDisk and the Malaysian Government. stratsec has also worked with 

several financial institutions and commercial clients, alongside its government and international 

clients. 


stratsec consultants have demonstrated their high level expertise and skills for clients on several 

ICT security engagements; providing the required services in accordance with professional and 

industry standards as follows. We have the current certifications/accreditations and can be provided 

upon request: • Canberra office is approved as a Defence RESTRICTED operating facility • 

Canberra office operates an ISO 9001 Quality Management system through SAI Global; all other 

stratsec offices to shortly undertake accreditation requirements • Our Canberra office is ISOIEC 

17025 accredited • Canberra has a DSD-approved and licensed Australasian Information Security 

Evaluation Facility (AISEF) to conduct Common Criteria IT security evaluations. • We are close to 

being approved (under our NATA ISO 17025 status) as a Digital Forensics facility (also in 

Canberra) – expected in Nov/Dec 2009. • We have submitted our PCI-DSS application (expected 

Nov 2009) • We have also submitted an application to be approved as a FIPS140 testing laboratory 

(testing and site visit expected in Nov 2009). At stratsec we also have a very well qualified and 

accredited team of over 40 consultants who possess a wide range of tertiary and industry 

qualifications, and maintain a range of formal security and technical qualifications. 




Due to the nature of the several large scale ICT contracts stratsec is engaged on, we have always 

used PRINCE2 to manage our projects. We do not believe in reinventing the wheel and therefore 

adhere to the recognised best practice programs and project delivery methods. We have also worked 

very closely with Defence across a wide range of ICT projects, adhering to the project management 

method (generally PRINCE2) that they require. We have several employees formally trained in 

PRINCE2 and they, in conjunction with our ISO9001 quality management system, ensure that all 

our projects adhere to our project delivery system and structure. Currently stratsec is engaged by 

CyberSecurity Malaysia to assist them develop a Common Criteria Evaluation Scheme. This project 

is coming to a close after two years of careful planning, training, consulting support and mentoring. 

This has required very strict adherence to PRINCE2 principles in ensuring that this high profile and 

strategically important (for both stratsec and the Malaysian government) project is completed on 

time and within budget. For the Australian Customs Services, stratsec has defined the 

documentation framework for the multi-million dollar CMR system;we are currently developing 

supporting policies, risk assessments and security plans for the various components of the system. 



Organisation Name Synergy Management Solutions 

Trading Name 

Contact Mr Philip Dartnell 

Address Suite 128, 2 Endeavor House, Captain Cook Crescent 

Suburb Manuka 



Website www.synergymanagement.com.au 

Email philip.dartnell@synergymanagement.com.au 

ABN 40092534793 


Synergy Management Solutions is a Sydney based consulting and professional services company. 

Synergy has a national and international project history and delivery capability, predominantly 

around the provision of ICT related services. Synergy has an underpinning ethos of facilitating 

successful business process, systems or cultural change through the application of our Integrity 

Management methodology and by using Applied Project Management techniques. These have been 

developed by Synergy’s Founder and Managing Director, Ms Susanne Moore, based on many years 

of experience in managing large scale complex ICT projects, change programs and commercial 

client-vendor relationships. Synergy was incorporated in 2000 and has been financially viable since 

inception in 1997. 

Synergy’s experience has been gained over many years across multiple industry sectors: 

GOVERNMENT 

Sydney Water Corporation 

Australian Dept of Defence 

NSW Dept of Primary Industries 

TAFE QLD, Brisbane 

Qld Dept of Natural Resources 

Dept of Agriculture, Fisheries & Forestry (DAFF) 

Software Engineering Australia (SEA)-Qld 

Country Energy NSW 

BANKING AND FINANCE 

Kasikorn (Thai Farmers Bank), Thailand 

American Express Sydney and Hong Kong 

INSURANCE 

Insurance Australia Group 

INFORMATION & COMMUNICATIONS TECHNOLOGY 

StayinFront, Sydney 



CITEC (Qld government) 

BEA, Thailand 

Unisys Australia 

Mincom, Brisbane 

Bay Technology, Brisbane 

Alcatel, Sydney 

EDUCATION 

University of Newcastle 

Macquarie University 


Synergy’s QMS aligns to ISO9001:2000 and is used as the basis for managing Synergy’s policies, 

internal processes, client engagement processes and delivery of consulting services. All Synergy 

people are empowered to identify and promote innovation and process improvement opportunities. 

Synergy’s MD (Susanne Moore) was a sitting member of the sub-committee that authored AS- 

8015-2005: Corporate Governance of ICTand currently sits on AS sub-committee for IT-030-04 

ICT Governance of ICT Contracts. Ms Moore was also the founding member of the Queensland 

branch of PMI, has presented papers at AIPM symposiums and was involved in discussions 

regarding the introduction of ITIL into Australia. 

Synergy has not specifically sought accreditation to various industry methodologies such as 

PRINCE2, CMMI, P3M3, ITIL etc as we believe that these frameworks only define the start point 

for establishing the relevant core competencies within an organisation and do not address many of 

the people skills so essential to enabling organisational capability. Notwithstanding, our people are 

very experienced and our own methodology (Integrity Management) is substantial. We not only 

know the mainstream methodologies and frameworks such as PRINCE2 and PMBOK in substantial 

detail, we have higher level business and people skills that ensure these methodologies actually 

facilitate successful execution. 


Synergy consultants have implemented a variety of lifecycle methodologies based around PMBOK 

and/or PRINCE2 in private and public sector organisations over a number of years. Some have 

gained ISO2001 accreditation as well. Synergy has also developed a substantial library of 

procedures and templates based around PMBOK called the Synergy Lifecycle Implementation 

Methodology (SLIM) for Project Management which our consultants use if the client does not have 

a methodology. SLIM is delivered on-line via a collaboration tool called Synergy Anywhere which 

is based on Microsoft’s SharePoint. 

Synergy offers a range of project manager coaching and training courses substantially based around 

PMBOK. We are able to tailor these courses to incorporate a client’s lifecycle methodology. Also, 

based on our Applied Project Management techniques, we specialise in one-on-one mentoring with 

project managers, but with an emphasis on the essential soft skills that project managers require. 

Synergy can also assist in the establishment of a project manager centre of excellence and the 

introduction of internal peer to peer reviews for project managers to foster sustainable ongoing 

improvement. 

Relevant examples: 

University of Newcastle - Synergy reviewed project management practices and the establishment of 

selected project management lifecycle methodology. 



ING Australia - implemented a Project and Portfolio Management system and revised the project 

lifecycle methodology (PRINCE2) to incorporate the new system. Change management of all 

project managers and stakeholders was part of this scope. 



Organisation Name SYPAQ Systems Pty Ltd 

Trading Name SYPAQ 

Contact Mr David Vicino 

Address Level 5, 441 St Kilda Road 




Website www.sypaq.com.au 

Email dvicino@sypaq.com.au 

ABN 90058352122 


Since 1992, SYPAQ (ABN 90058352122) has been providing advanced consulting and training 

services in proposal support, strategic planning, project management, business analysis, systems 

engineering, systems development &amp; test, systems support strategies, reliability 

engineering and quality assurance with a focus on effective value-added solutions across a broad 

range of service applications and technologies in the Defence Aerospace, Information Technology, 

and Telecommunications industries. 

SYPAQ has been successfully operating for over 13 years using proven and scalable processes and 

methodologies and has an established track record in managing the delivery of complex businessdriven 

projects on time, within budget and above expectations. 

SYPAQ is vendor and supplier independent and works to ensure the most cost effective and 

efficient solutions without conflict of interest. 

SYPAQ is currently a member of the following supplier standing offer panels: 

• DMO Support Services (DMOSS) Standing Offer Panel as a Major Service Provider (MSP); 

• RPDE; 

• Victorian Whole of Government E-Services Panel; 

• Victoria Police Project Management Support Services; 

• West Australian Whole of Government SPIRIT IT Services Panel; 

• Customs - Provision Of Consultancy And Business Services Standing Offer Panel; and 

• CrimTrac ICT Contract Personnel Services Provider Panel. 


SYPAQ has negotiated and executed formal strategic agreements with Institute of Engineers 

Australia (IEA) and Australian Institute of Project Management (AIPM). This is part of the SYPAQ 

Professionalisation strategy which will reinvigorate and align our workforce development to that of 

our major client (Defence). 

This will result in improved organisational effectiveness via formal Professional Development 

Programs (PDPs) with IEA and AIPM, leading to CPENG and RegPM accreditations respectively. 

SYPAQ has a Quality Management System certified by Lloyd’s Register as compliant under 

ISO9001. 



SYPAQ is also proud to be an active national corporate member of the following industry 

associations: 

• Australian Information Industry Association (AIIA); 

• Australian Industry and Defence Network (AIDN); 

• Canberra Business Council; 

• Australian Institute of Project Management (AIPM – Strategic Partner); 

• Defence Recognised Supplier Scheme; 

• Engineers Australia; and 

• Systems Engineering Society of Australia (SESA). 


SYPAQ has documented Project Management Service processes, which are based on 

PRINCE2/Managing Successful Programmes (MSP) and map effectively into all recognised project 

management methods and standards, including PMMV2 and the International Project Management 

Body of Knowledge (PMBOK). Accordingly, it is expected that SYPAQ processes and personnel 

will seamlessly integrate into, and comply with, Commonwealth Project Management Services 

business rules and requirements. 

Telstra engaged SYPAQ to upskill Telstra’s Project Managers. SYPAQ designed and applied a 

suite of interview questions against Telstra’s Product Development Lifecycle as part of SYPAQ’s 

Performance Enhancement Program (PEP). The head of Telstra’s Program Management Office 

was closely consulted regarding the construct of the questions and approach. The required 

Proficiency level for Telstra’s Project Managers was determined following focus group discussion. 

Telstra’s process steps were also mapped to the Australian Qualifications Framework, Australian 

Institute of Project Management RegPM assessment and PMI’s PMBOK (Project Management 

Body of Knowledge). 



Organisation Name Tanner James Management Consultants Pty Ltd 

Trading Name 

Contact Mr Daniel Oyston 

Address Level 4, Law Society Building, 11 London Circuit 




Website www.tannerjames.com.au 

Email daniel.oyston@tannerjames.com.au 

ABN 91063977284 


Tanner James is a national company with a head office based in Canberra. Since 1994 we have 

provided programme and project management training and consulting services to a wide diversity 

of public and private sector clients. We specialise in non-proprietary programme and project 

management methods in use by the project management community, including MSP, PMBOK and 

PRINCE2. In fact, Tanner James introduced both the MSP and PRINCE2 methods to the Australian 

market. Over the last 12 months, Tanner James has delivered over 800 Face-to-Face training 

courses with a value in excess of $2m. These figures include in-house courses to over 60 different 

public and private sector organisations, with the remainder being delegates at our regular public 

training sessions. In Canberra, we understand the needs of Federal Government Departments and 

the challenges they face bringing Government initiatives and parliamentary legislation to fruition. 

Our Federal Government client list includes; Department of the Treasury, Attorney-General’s 

Department, ComSuper, CrimTrac, Australian Customs Service, Department of Defence, 

Department of Education Science and Training, Department of Foreign Affairs and Trade, 

Department of Family and Community Services, Australian Taxation Office, Murray Darling Basin 

Commission, Department of the Environment and Water Resources, and Child Support Agency 


Tanner James is a training organisation and management consultancy. We are accredited as an MSP 

Accredited Consulting Organisation (Office of Government Commerce - APMG/MSP/ATO, 

Registration Number MSP/ATO/038) and a PRINCE2 Accredited Training Organisation & 

Accredited Consulting Organisation (Office of Government Commerce - APMG/P2/ATO, 

Registration Number P2/ATO/001) Tanner James is a Registered Training Provider (RTO - 

Registration Number 88098) through the Australian Quality Training Framework. We have a full 

understanding of the processes involved in conducting training and assessment leading to the issue 

of nationally and internationally recognised qualifications. Tanner James’ evaluation strategy for 

existing education and training services are based on the competency-based framework of the 

Australian Quality Training Framework. All Tanner James training providers are Certificate IV 

Assessor and Workplace Trainer qualified (BSZ40198/TAA40104). Tanner James is an Australian 

Government Endorsed Supplier (Tanner James Certificate Number 1521, Issued on 25 May 2000 by 

the department of Finance and Administration, Last renewed 27 September 2004) As an 

international ATO and ACO Tanner James have additional requirements placed upon relating to a 

Quality Management System which exceeds AQTF standards. Tanner James has a QMS designed 

by the Managing Director (John Howarth - who is an expert in ISO9000-based Quality 

Management) which complies with ISO9001. 




Tanner James has provided programme and project management training and consulting services 

since 1994 to diverse public and private sector clients. We specialise in non-proprietary programme 

and project management methods used by the project management community, including MSP, 

PMBOK, PRINCE2 and Agile DSDM Atern. We hold PRINCE2 Accredited Consulting 

Organisation (ACO) certificate number P2/ACO/01 to deliver the Office of Government 

Commerce’s PRINCE2 consulting services. We also integrate OGC’s Agile Dynamic Systems 

Development Method Atern method of software development with PRINCE2 to combine a method 

for project management with a method for agile project delivery. Our clients have implemented 

PRINCE2 and PMBOK frameworks and methods, blended methods and flexible multi-tiered 

methods. Consultancy services have been delivered on several hundred programmes and projects 

worth in excess of 30 billion dollars. Our consulting is supported by a full-service learning and 

development capability. As an ACT-based Registered Training Organisation (RTO Code 88098), 

we deliver accredited training under training packages BSB01 and PSP04, PRINCE2 (Accredited 

Training Organisation P2/ATO/01) and Managing Successful Programmes. We offer full PMBOK 

capabilities, including Assessors for the AIPM Registered Project Manager Scheme. We have 

trained over 16,000 people in over 60 public and private sector organisations in programme and 

project management. Tanner James developed the Defence CIOG and the ATO project management 

methods. 



Organisation Name Tarcus Pty Ltd 

Trading Name 

Contact Mr Tarquin Ralph 

Address 4 Solander Place 

Suburb Yarralumla 



Website 

Email tralph@netspeed.com.au 

ABN 19079612721 


Philosophy 

Tarcus Pty Ltd is a Canberra based consulting firm founded on the belief that small to medium 

engagements can be much more stimulating and fun than large engagements but still require the 

same disciplines and techniques to be successful. Consequently it engages only staff and associates 

who have many years of experience in large consulting but who now want to bring their skills to 

bear on smaller projects. This provides exceptional capability and value and greater certainty 

around outcomes. 

Expertise 

Tarcus provides: 

- Program and project management 

- Change management 

- Strategy development and program planning 

- Business analysis, modelling and business case development 

- Management consultancy and business improvement services 

- Quality assurance and program review 

- Mid-sized systems design and delivery 

- Risk and issue management 

- Service design and delivery 

- Performance management and monitoring 

- Governance 



Tarcus uses a range of standard program and project management methodologies and has 

experience with both Prince2 and PMBOK. It used the later to develop a Project management 

methodology for the Australian Public Service Commission. 



Tarcus helped introduce the concept of Earned Value into Centrelink's Refresh Program Office and 

provided led Program Management workshops at the start of the Child Support Agency's Change 

Program. It is currently working with the infrastructure groups within Centrelink to develop Work 

Breakdown structure for its infrastructure program. 

Tarcus has developed a proprietary, five step Transition Methodology which was used to transition 

Refresh capability into the operational environment. 



Organisation Name TBH Group (Tracey, Brunstrom and Hammond) 

Trading Name TBH Group 

Contact Mr Robert Hammond 

Address Level 12, 15 Blue Street 



Telephone (02) 9922 2511 Facsimile (02) 9959 4338 

Website www.tbh.com.au 

Email hammondr@tbh.com.au 

ABN 73008444700 


The Tracey Brunstrom and Hammond (TBH) Group is an Australian based consultancy that 

specialises in Project Management, Project Planning, Dispute Resolution, and Strategic Planning. It 

leads the market in project time, cost and scope control systems and has over 40 years experience in 

Australia and overseas. 

TBH’s clients include Government authorities and private contractors across construction, defence, 

transport, ICT and finance industries. Whether managing our own projects, or supporting clients, 

we are consistently involved in all stages of a project’s cycle. 

TBH has experience in providing specialist Project Management Services for some of Australia’s 

major projects. For example, the $1billion Star City Casino project, that was under intense public 

scrutiny and commercial pressures was delivered 5 months ahead of schedule. This could only have 

been achieved through developing a team that delivered the necessary expertise across a range of 

services. 

TBH has high ethical and professional standards and is committed to providing solutions, that are 

innovative, practical, objective and in the best interests of our clients. 

We provide Project Management Support Services, that is Time Management and Planning, Risk 

Management, Dispute Resolution, Project Co-ordination Support for Project Managers and Contract 

Administration. 


TBH Group’s company accreditation include: 

• AS/NZS ISO 9001:2000 (Lloyd’s Register) 

• Australian Institute of Project Management 

• Project Management Institute 

• UK Office of Government Computing “Project in Controlled Environments (Prince2) 

• Property Council of Victoria 

• Association of Consulting Engineers 

• Australian Industry and Defence Network, Victoria (AIDN) 

TBH Group are also members of the following Federal and State Government Panels: 



• Victorian Government 

o Major Projects 

o Vic Roads 

o Department of Transport 

o Department of Infrastructure 


TBH’s PDM is incorporated into our ISO 9001:2000 certified Business Management System, and 

this methodology also incorporates other ISO and Australian and New Zealand standards, 

including: 

• Risk Management (AS/NZS 4360:2004) 

• Corporate Governance of Information and Communications Technology (AS 8015) 

• Occupational Health and Safety Management Systems (AS/NZS 4801) 

TBH are experts in the supply of such diverse services such as: 

• Master Control Programming 

• Resource Scheduling 

• Project Procurement Strategy, including procurement analysis and management. 

• Contract Management and Administration. 

• Independent Monitoring and Reporting 

• Work and Work Package Programming 

• Portfolio Management 

• Risk Management, including Project, Contract, Procurement and Resource Risk 

Management. 

A few of TBH Groups successful projects are: 

• Alcatel-Lucent “Project Titan” program management of the development and testing of 

required equipment, processes and procedures, prior to the national “Fibre to Node” rollout on 

behalf of Telstra. 

• Department of Defence – 

o Rationalisation of accommodation RAAF Richmond – providing methodology and 

management for the successful rationalisation of accommodation at RAAF Richmond 

o Relocation of DISG – providing methodology and planning expertise in the management of 

the DISG relocation. 

o RAAF Base Pearce Redevelopment (Stage 1) – develop planning and management 

methodology for the successful completion of the first stage construction. 



Organisation Name Terra Firma Pty Ltd 

Trading Name 

Contact Mr Mike Hobson 

Address Suite 3, 86 Giles Street 




Website www.terrafirma.com.au 

Email mhobson@terrafirma.com.au 

ABN 56072536700 


Terra Firma provides focused and specialist services, delivering certainty to projects or business 

transformation by analysing, documenting and managing all facets of the initiative utilising industry 

leading practices and approaches. Our key portfolios are: Business Transformation, Business 

Analysis, Project Management; and Learning Development. Terra Firma is headquartered in 

Melbourne and has over 160 personnel employed across Melbourne, Canberra, Adelaide and 

Sydney. 

We provide our services across multiple industries. During our 12 years of operation Terra Firma 

has successfully completed in excess of 240 Government engagements, and last year was nominated 

as a finalist in the Telstra Vendor Awards. 

Our focus is on delivering key business outcomes by using proven techniques and qualified 

specialists who are accredited, industry-experienced, and independent. Our approach to providing 

professional services is based on routine and detailed review by senior managers responsible for 

service delivery. 

Specific to the AGIMO, Terra Firma has specialist expertise in business and systems project 

implementations, organisational change, business systems development and ICT infrastructure 

deployment. Terra Firma’s Project Management methodologies are closely aligned with PMBOK 

and PRINCE2, as well as components from other best practice methodologies, which have been 

developed and refined successfully over many years in the Australian marketplace. 


Terra Firma is an Endorsed Australian Government Supplier and is a member of various 

Government panels. 

Many of our consultants carry certification to project management methodologies and standards 

such as PRINCE2, and the Australian Institute of Project Management’s (AIPM) RegPM 

qualifications. Our education and training strategies include encouragement for postgraduate 

studies in Project Management and accreditation to the Australian Qualifications Framework (AQF) 

Level 5 Project Management competency level (equivalent to AIPM’s RegPM program). 

We contribute to standards development, examples including: the Earned Value Management 

Australian standard (AS4817), development of the Corporate Governance of Information and 

Communication Technology standard (AS8015 - in which we have been contributors and 

reviewers), and leading the development of the Earned Value competency standards for the 



AustPMA. Our Business Continuity Plans adopt a rapid engagement approach that is aligned to the 

BCM process as endorsed by Australian Standard (HB221). 

Terra Firma has a Quality Management System based on the requirements of the ISO 9001 

standard. Integral to our quality strategy, we have the flexibility to work with existing 

methodologies, such as ISO standards, Six Sigma, CMMI, etc., as well as bringing proven methods 

and best practices to bear where appropriate for our client. 


Terra Firma assists organisations in developing Project Management methodologies via a structured 

process including; review and assessment of existing process and practice against an appropriate 

models; establishment of a project to manage changes required; implementation of organisational 

change to achieve target maturity level; and ongoing monitoring and mentoring to underpin change. 

Through this process we ensure effective improvements in capability based on industry standards 

including Prince2, EVM, PMBoK and our own extensive experience. 

Terra Firma was engaged by Westfield to develop customised, fully integrated project management 

processes and control tools based upon best practice Project Management Methodologies. 

A two-part approach was undertaken: Defining a targeted-series of incremental improvements in 

Project Management Practice to achieve some quick wins with the aim of bringing all projects into 

a common program of work, with common practices, integrated resource management and 

consistent reporting; and Providing a fully documented system suitable for on-line implementation 

including: End-to-End Project Management Framework and detailed procedures; Matching sets of 

templates and examples; and Training and induction materials. 

Terra Firma were engaged by the Defence Materiel Office to provide a Subject Matter Expert for 

the Improve Project Scheduling and Status Reporting (IPSSR) project, whose role was: Coaching 

nominated DMO project office personnel in the IPSSR methodologies; Development of standard 

IPSSR templates, views and reports; Development/update and quality review of Standard Operating 

Procedures; and Providing support to DMO projects adopting the tools and principles of IPSSR. 



Organisation Name The Birchman Group Asia Pacific Pty Ltd 

Trading Name 

Contact Mr Peter Mahoney 

Address Level 8, 256, St Georges Terrace, 

Suburb Perth 



Website www.birchmangroup.com 

Email peter.mahoney@birchmangroup.com 

ABN 15116571361 


The Birchman Group is an independent, international management consulting company that 

combines international experience and capability with local knowledge, relationships, and focus. 

We deliver value to our clients through organisation, process, and technology change and have 

developed a culture that revolves around: knowledge, integrity, partnership, pragmatism, and focus. 

Birchman has been instrumental in delivering consulting services to an impressive global client 

base. 

Birchman operates in 4 continents – and in Australia has more than 150 consultants based in offices 

in Perth and Sydney. We deliver consulting engagements to key clients in the Public Sector 

including: Western Australia Police, NSW Police, WorkCover Western Australia, NSW Attorney 

General’s Department, WA Department of Health, and University of New South Wales. 

We are a flexible, agile organisation that takes pride in our ability to solve our client’s problems. 

Birchman is renowned as an independent provider of Value Management services that: 

Delivers greater alignment of investments with business objectives, 

Determines and communicates the overall value of investments, 

Increases the value realised from new initiatives, 

Effectively implements major transformation programmes, 

Quantifies, justifies and optimises spending, and 

Reduces costs and optimises expenditure. 



Birchman Group places Project Governance as a subset of Corporate Governance that focuses 

specifically on the areas related to project activities including: Portfolio Direction, Project 

Sponsorship, Project and programme management and efficiency, and Disclosure and reporting. 

Birchman’s primary activity is to focus on an effective governance framework; to eliminate the risk 

of project failure, ensure the right projects are selected for implementation and ensure they are done 

right, or even better, time after time. 



During the project delivery phase Birchman drives key governance processes to ensure the project 

delivery exceeds expectations in the areas of scope, quality, risk, budget, time which leads to the 

delivery of the expected benefits. 

Our methodology also ensure projects, that have a focus on revenue generation or cost cutting, also 

report any significant changes in costs, risks or completion date that will impact the timing of future 

cash inflows and outflows to the corporation. Consequently, we also include in project governance 

the monitoring and forecasting of the impact of project performance on overall corporate 

performance to meet their required reporting obligations. 

Recent engagement examples include: 

- Birchman was engaged by National Lifestyle Villages (NLV) to conceptualise, develop and 

implement an integrated governance framework within the PMO to enable effective project tracking 

and governance. 

- Birchman created a Roadmap for, and then implemented 



Organisation Name The Boston Consulting Group Pty Ltd 

Trading Name As above 

Contact Mr Axel Hofmann 

Address Level 52, 101 Collins Street 




Website www.BCG.com 

Email hofmann.axel@bcg.com 

ABN 70007347131 


The Boston Consulting Group (BCG) is widely regarded as the global leader in strategy consulting 

and has offices in 66 cities around the world, including Sydney, Melbourne and Canberra. 

Our global ICT Practice has 750 consultants and brings together business insight and ICT to 

achieve extraordinary impact. In the past five years, BCG has undertaken over 1,300 ICT projects 

for some of the world’s largest organisations, working with CIOs and CEOs to shape their strategic 

agenda. Our ICT Practice has five focus areas: Strategy, Transformation, Sourcing, Organisation 

and Performance, each one with various sub-topics. We remain strictly independent of product and 

service providers to ensure we provide objective and unbiased advice. 

We have worked with many Australian public sector agencies, including the ATO, AusTrade, 

Centrelink, Defence, DEEWR, Finance/AGIMO, Health and Aging, DIAC, Medicare, and Railcorp. 

Our highly effective stakeholder management skills and experience has resulted in a perfect track 

record for delivering public sector projects in difficult stakeholder environments on-time, on-budget 

and with high levels of client satisfaction. 

We have received three BRW-St George Annual Client’s Choice Awards – ‘Best Large Consulting 

Firm’ (2006 and 2008) and ‘Most Innovative Consulting Firm’ (2007) – based on a survey of over 

10,000 senior executives. 


BCG does not engage in external accreditation and certification 


Helping organisations to improve project management disciplines is a core component of the 

‘Transformation’ focus area of BCG’s global ICT Practice. Effective project management and 

governance is essential to ensure on-time, on-budget delivery of ICT projects and realisation of 

benefits and anticipated outcomes. Our project management methodology draws on proven tools in 

each ‘knowledge area’ of the Project Management Body of Knowledge (PMBoK) and the 

PRINCE2 project management process. 

Our methodology ensures that appropriate planning, structuring, tracking and reporting, and 

decision-making tools and processes are in place to facilitate project implementation. We also 

recognise the need for communication and change management processes to ensure appropriate 

awareness and buy-in during the project and for the organisation to implement the business process 

changes in an effective and sustainable way. We have a range of proprietary diagnostic tools, such 



as the Buy-in Index or Ready, Willing and Able assessment, Roadmapping and our DICE 

assessment, to support our projects in this area. 

Recent project examples include: 

1) Reviewed the project management tools, frameworks and processes used by a major federal 

agency for ICT projects against industry standard frameworks and best practices. This covered a 

range of areas including project scoping and prioritisation, dependency management, risk 

management, financial management, benefits realisation, release management, communication and 

change management. 

2) Development of a comprehensive ICT Project Management methodology and toolkit for a major 

international airline, including a comprehensive process definition handbook and templates. 



Organisation Name The Frame Group Pty Limited 

Trading Name 

Contact Mr Robert Jackson 

Address Unit 9, 25 Buckland Street, PO Box 224 

Suburb Mitchell 



Website www.framegroup.com.au 

Email robert.jackson@framegroup.com.au 

ABN 48095369403 


Frame is an Australian company with ISO 9001:2000 quality endorsement that provides technology 

services to a wide range of clients including Federal and State Government Departments and major 

commercial organisations. We act as a trusted adviser to our customers, using a proven lifecycle 

approach that is customised to solving their business issues with technology solutions. Our core 

capabilities are business process consulting, unified communications, information solutions and 

data centres. 

Frame’s business consulting team can assist your organisation in achieving its short, medium and 

long-term goals. Areas of specialisation include: strategic planning; implementation planning; 

governance, risk and compliance (GRC); collaborative communications; business process 

management (performance improvement and alignment); and sourcing and supplier management. 

Frame has a demonstrable record of working closely with our clients. We work on building longterm 

relationships with our clients and work hard on understanding their current and on-going 

business and technical requirements. Through this understanding we are able to offer them costeffective, 

innovative solutions. We provide our clients with ongoing competitive analysis, proactive 

initiatives, on-going education and knowledge sharing. 


Frames memberships, endorsements, partnerships and certifications include the following: 

Memberships: 

Corporate Partner, Australian Institute of Management NSW & ACT Limited 

Member Queensland BICSI 

Member National Committee of BICSI Australia and New Zealand 

Member Australian Institute of Project Management (AIPM) 

Member Information Systems Audit and Control Association (ISACA) 

ISACA representative at Standards Australia on the Standards Committee IT-030-01, AS8018, IT 

Governance 

Corporate member Information Technology Service Management Forum (itSMF) 

Member Institute Engineers (IE AUST), previously IREE 

Endorsements: 



ISO 9001:2000 Quality Endorsed Company, QEC 20120 

Registered Training Organisation, 2004/08464 

Partnerships and certifications: 

Cisco Partner 

Microsoft Gold Certified Partner 

FAST X10 Partner 

Network Appliance professional services partner 

Novel Authorized Partner 

IPFX Certified Partner 

Computer Associates partner 

3Com Gold Partner 

Cyclades Certified Partner 

Siemon Certified Designer 

Authorised Trend Micro Associate Partner 

A number of Frame consultants hold Federal and NSW Government Gateway accreditation. 


Frame's approach to ICT-related projects and portfolio management is based upon internationallyrecognised 

methodologies, standards and frameworks, combined with practical expertise and 

experience gained over many years. This approach has the PRINCE2 methodology at its core, 

enhanced with Frame’s own proprietary methods, techniques and systems and is supported by 

Frame’s ISO 9001:2000 quality endorsed quality management system. 

Frame has demonstrable experience in successfully delivering projects for major enterprises, and 

Australian state and federal government organisations. 

As a part of the decision to relocate its headquarters to 30 the bond, Lend Lease Management 

Services (LLMS) appointed Frame to evaluate the current environment and propose solutions which 

would contribute to the overall innovation showcased by the 30 the bond project. The project 

required a sound management methodology to ensure the ICT programme met time, budget and 

expected outcomes. Frame’s project management methodology, was used to design and manage the 

ICT component of the project. 

Frame was engaged by Telstra to manage the Australian Taxation Office’s (ATO) transition to 

Telstra products and managed services. Telstra selected Frame because of our independence, track 

record with other large and complex technology transitions, and our experience in transitioning a 

solution rather than solely products and services. Some 7,500 ISDN and 3,000 PSTN services 

across 62 national sites, 6,500 mobile services, billing and reporting systems and associated ITIL 

service management procedures were designed, implemented and assured. The transition was 

managed utilising the PRINCE2 project management methodology and adopting the framework of 

ITIL for all managed services. 



Organisation Name The Nous Group Pty Limited 

Trading Name The Nous Group 

Contact Ms Alison Hawkins 

Address Level 9, 347 Bourke Street 




Website www.nousgroup.com.au 

Email alison.hawkins@nousgroup.com.au 

ABN 66086210344 


The Nous Group (Nous) is a consulting company specialising in assisting complex businesses to 

maximise their performance. We exist to achieve positive influence, which means working with 

clients whose products and services we believe will improve our society’s well being and working 

on projects critical to our clients’ success. We care about and deliver outstanding results for our 

clients. We typically work on issues we believe promise character, challenge and multiple layers of 

benefit for the client. We have expertise in strategy, organisational and information driven change, 

information management and leadership and management development. Nous brings depth of 

relevant expertise, a rigorous strategic thinking ability and insightful frameworks to its projects with 

clients in both the private and public sector. Our clients include major state and federal government 

departments and top ASX listed organisations across several industry sectors including health, 

human services, financial services, environment, utilities, science and technology. Nous was 

established in 1999 because its founders wanted to apply their management consulting and 

leadership development capability to issues that mattered with clients who shared commonality with 

Nous’ values. 


Nous is an Australian Government Endorsed Supplier. In our governance work, we use the key 

standards AS/NZS 4360 (a minimum requirement of Victorian Government Risk Management 

Framework) and the AS 8000 series of standards to identify key governance activities. We have indepth 

understanding of AS4360, CoBIT and Victorian/Australian government standard approaches 

(such as VAGO guidelines for IMT projects, Victorian Dept of Treasury & Finance’s Investment 

Management standards and the ‘Gateway’ Review processes of both the Victorian DT&F and the 

federal DF&R) to identify, analyse, evaluate and treat risk to ensure projects effectively deliver the 

identified benefits. Nous is expert in Prince2 and other project management methodologies and 

applies ISO and Australian standards for security threat, risk assessment and strategic security 

management. Nous consultants are skilled in project management toolsets for risk management and 

we bring to our work the core competencies of deep expertise in organisational culture and 

performance management along with organisational change management and the workings of 

government, including e-Government and government service delivery models. This adds rich 

insight into risk and success drivers in major government IMT projects. For our information 

management and technology activities, Nous applies AS8015 




Nous consultants are highly competent project managers who also coach clients in this discipline. 

Our work is supported by proven project management methods based on Prince2 and PMBOK 

principles with robust methodology, procedures and templates to deliver project outcomes on time 

and budget. As an example, Nous designed a Project Management Capability for a major provider 

of emergency services in Victoria to improve the effectiveness of its operation through 

standardisation and improvement of project and change management practices. This was driven by 

a clear understanding of the organisation’s business requirements and informed by Nous’ own 

proven methods. Nous designed a capability and plan for skill transfer to help the client implement 

Prince2 methodology. This clearly supported their business needs and was accepted by the 

executive team. The project delivered improved support to project managers (particularly at 

recognised “pain points”), simplified project initiation processes, integrated project approval 

processes and improved service to the executive through project portfolio management and more 

consistent management information. In another project, Nous facilitated a Project Management 

workshop for an organisation providing services in the performing arts to develop excellent skills in 

their project managers. These managers adopted tools and techniques to achieve three clear 

capability improvements (i) successful projects involving project scoping, costing, pricing and 

monitoring, (ii) improved management of project plans and performance and (iii) better 

management of project teams. To support the workshop, Nous provided a range of complementary 

checklists and tools based on Prince2 methodology for use in management of future projects 



Organisation Name The Strategic Directions Group Pty Limited 

Trading Name 

Contact Mr David Robinson 

Address Level 6, St George Centre, 60 Marcus Clarke Street 




Website www.strategicdirections.com.au 

Email drobinson@strategicdirections.com.au 

ABN 58103746872 


Since the Company was established in December 2003 in Queensland, Strategic Directions has 

gained a reputation for delivering high level strategic advice to Federal Agencies, State and Local 

Government Departments and Commercial Organisations. 

Strategic Directions is strictly vendor independent, which enables the Company to provide 

objective, master planning and strategic advice, free from vendor influences. We normally work 

directly at CEO / CIO / Director level, aligning our Clients’ business objectives and strategy to 

specific ICT requirements. 

The Company maintains five Practices including:- ICT Strategy / Telecommunications and 

Networking / Project Services / Data Centre Design and Planning / Telephony and Contact Centres. 

Recent Federal Agency assignments include:- the preparation of an ICT Strategic Plan to support 

the Agency’s 2007 / 2010 Strategic Plan:- a Technical Architecture Review:- Disaster Recovery 

Planning:- the preparation of an ICT Services Alignment Review (to align ICT Services with 

Business Priorities):- prepare a Service Delivery Model:- prepare a Governance and Performance 

Measurement Plan:- a Data Centre relocation:- and the preparation of a Strategic Telephony and 

Communications Review. 

The Company has also recently been appointed to a Federal Agency Panel for the provision of ICT 

Strategic Advisory services. 

Strategic Directions has offices in Brisbane, Canberra and Melbourne. 


The Strategic Directions Group is working towards ISO 9001 Quality Accreditation and expects to 

be in a position to undergo the QA audit during 2008. 

The Company has built a reputation for delivering top quality assignments since it was established 

in 2003. This can be confirmed by references that can be supplied at the appropriate time. All of the 

Consultants have extensive ICT backgrounds and experience and have either managed their own 

companies or been in national management positions. As a result we understand the business 

challenges facing organizations who are trying to provide a business outcome, using the appropriate 

ICT strategies and plans. Although the Company has strong technical skills we are very business 

focused and we work with Clients to achieve the right business outcomes. 




The Strategic Directions Group has developed and implemented its own methodology for the 

effective planning and management of projects, and which is similar in concept to PMBOK. It 

embodies recognized industry standards for best practice, and with our extensive experience 

delivers successful projects in complex ICT environments. 

Our templates cover the entire Project Management life cycle including: Business Case, 

Organization Change, Scoping, Risk, Quality, Benefits Planning and Realization and Reporting and 

Value Management. We frequently scale and tailor the governance solution required to meet the 

needs of our clients and incorporate skills transfer and mentoring as part of every engagement. 

Recent client projects include: 

Beaudesert Shire Council: We won the tender to project manage the corporate process to replace 

this organizations local government management system. We did the initial planning and scoping 

and coordinated the requirements and tender preparation and subsequently managed the evaluation 

and recommendation of the successful solution. As this exercise transformed the organization, it 

was run as a high level business change initiative. 

Beaudesert Shire Council: Although our core skill sets have been largely honed in business / ICT 

environments, we were retained to successfully rescue a community focused project which was 

relocating and developing major sports facilities in this shire. 

Queensland Transport: We were retained to rescue and manage an initiative, in conjunction with 

another Government agency, which was charged with implementing fixed speed cameras in 

Queensland by late 2007. We also provided program management and program office 

implementation capabilities to this organization. 



Organisation Name ThinkPlace Unit Trust Pty Ltd 

Trading Name ThinkPlace Trust 

Contact Mr John Body 

Address Level 1, Unit 3, Green Square, Jardine Street 




Website www.thinkplace.com.au 

Email john.body@thinkplace.com.au 

ABN 34280130162 


ThinkPlace is a strategic design consultancy focussed on helping organisations articulate their 

direction, designing services that deliver on that direction and bringing about the organisational 

change to deliver those services. We have significant experience in designing architectures for 

enterprise ICT systems that strongly link to agencies’ strategic intent and business architecture (eg 

Case Management and Customer Relationship Management), and in developing project 

methodologies, investment and governance arrangements, and design approaches that directly tie 

ICT to a business and strategic context. We work with complex organisations across the public 

sector – government, not-for-profits, community, economic development, social development and 

voluntary organisations. We also work with private sector organisations involved in delivering 

public and community value. ThinkPlace has accumulated a wealth of experience and knowledge of 

the public sector context. This means we can hit the ground running on complex projects to turn 

ideas into reality fast. We have broad experience across multiple government agencies and public 

sector organisations. We understand government service delivery, regulations, compliance and law 

enforcement. ThinkPlace’s unique design approach helps our clients view their challenges from a 

different perspective and with an authentic focus on people, their experiences and opportunities for 

innovation that creates public value. 


N/a 


The Department of Human Services was seeking to improve the way in which it co-designs services 

for Australians. ThinkPlace was engaged to develop a methodology that would enable them to do 

this. We created a co-design methodology that would supplement a program and project 

methodology so that project managers could easily apply it. The result is a methodology that is 

compatible with a Prince2 approach which brings the extra emphasis of a citizen-centric co-design 

approach. The methodology is now being applied to major reform projects. ThinkPlace has also 

worked with a significant government agency to create and fully implement their enterprise project 

management methodology. The methodology covered the full project lifecycle and a set of project 

management and governance/gating processes covering all stages of the project lifecycle. This was 

captured in an easy-to-understand guidebook with supporting stage guides. We created a series of 

usable and efficient templates, covering projects’ documentation of their concept, business case, 

project plan, high-level design, change management, reporting, issues/risk registration and 

deployment assurance. This work included the definition of (and input into the establishment of) 



project governance roles and groups, and support for the project process. Training of over 70 staff 

was conducted, and more detailed project methodology support was provided for some of the 

agencies’ largest, most complex projects. The methodology was designed collaboratively, and was 

(and continues to be) used with a high degree of success. 



Organisation Name Third Horizon Consulting Partners (The Trustee 

for Third Horizon Trust) 

Trading Name Third Horizon Consulting Partners 

Contact Mr Steven Metzmacher 

Address Level 9, 60 Marcus Clarke Street 

GPO Box 793 



Telephone 02 6223 1500 Facsimile 294602807 

Website www.thirdhorizon.com.au 

Email steven.metzmacher@thirdhorizon.com.au 

ABN 77149865113 


Third Horizon was established in 2004 by former Arthur Andersen partners to assist clients in the 

design and implementation of strategy and business transformation. Our focus on ICT includes the 

assessment, transformation and implementation of IT strategy, operating models, outsourcing 

programs, project delivery models, project management methodologies, IT cost management, 

system evaluation and selection, and program management of large scale ICT implementation 

programs. 

The focus of Third Horizon is on being a practical consulting organisation that focuses on 

implementation to ensure results are delivered. We have grown rapidly since commencement with 

over 40 experienced consultants in our Canberra, Sydney and Melbourne offices. 

Third Horizon uses experience and independence to deliver results to clients. We are a privately 

held, independent firm that does not have alliances with technology vendors. Therefore we do not 

have any conflicts of interest in the advice we provide. We have structured quality assurance 

procedures that ensure we do not enter into any relationships that create conflict for our clients. 

We offer an integrated set of consulting services to a wide portfolio of clients in industries including 

government, financial services, industrial and consumer products, media, transport, water and 

power utilities and government business enterprises. 



Third Horizon’s proven Project Management Framework is based on the Project Management Body 

of Knowledge (PMBOK) and is successfully used to deliver projects in complex environments. The 

framework breaks project delivery into four phases: 

Initiating - defines and organises the project. 

Planning - defines and refines objectives, and plans the course of action required to attain 

the outcomes. 

Executing and Controlling - integrates consultant and client resources to carry out the 

project, maximises skills transfer, and measures and monitors progress. 



Closing - provides formal acceptance of the product, service or result, equips the client with 

the ability to maintain change, and brings the project to completion. 

The phases are supported by project artefacts: project charters and stakeholder engagement models; 

project management plans, quality and risk frameworks; change control processes; skills transfer 

audit; and post implementation reviews. 

Examples of our work utilising our methodology include: 

BNP Paribas (global bank) As part of an organisation-wide business transformation 

covering the design and implementation of process and technology, Third Horizon set up and ran 

the PMO function over 18 months. The project was delivered on time and under budget, providing 

successful implementation of new process and technology solutions. 

CSR (major Australian manufacturing company) Third Horizon scoped, designed and 

managed a large PMO for a comprehensive customer management transformation program, 

including ten major streams encompassing evaluation, selection and implementation of a CRM 

system and supporting technology infrastructure. Third Horizon managed several third parties, 

including vendors and system integrators. 



Organisation Name Transformed Pty Ltd 

Trading Name 

Contact Mr Michael Young 


Suburb KALEEN 



Website www.transformed.com,au 

Email michael.young@transformed.com.au 

ABN 33120497501 


Transformed is an award-winning project management consultancy that works with individuals and 

organisations to develop their project, programme and portfolio management capabilities. 

Transformed delivers on complex projects for its clients and establishes key project management 

processes that ensure good governance. Transformed provides the critical link between desire and 

achievement of clients’ business objectives. 

Transformed is a wholly Australian-owned private company. With its head office in Canberra, 

Transformed has a broad reach and strong profile. Working through strategic partners, Transformed 

has delivered outstanding results in Melbourne, Sydney, Brisbane, Adelaide, Perth and into South- 

East Asia. 

Transformed is an Australian Government Endorsed Supplier. 

To deliver outstanding projects and develop award-winning project management skills, 

Transformed offers the following services: 

-Outsourced project management, 

-procurement and contract management, 

-tender evaluation and analysis, 

-risk management workshops, 

-project team kick-offs and planning session facilitation, 

-project planning and delivery 

-programme and portfolio management. 


Transformed Pty Ltd holds the following accreditations: 

- Registered Training Organisation (registration number 88152) 

- Endorsed Assessor – Registered Project Manager Certification - Australian Institute of Project 

Management 

- Endorsed Training Provider – Australian Institute of Project Management 

- Endorsed Recruiter – Australian Institute of Project Management 



- Endorsed Gateway Review Team Member – Australian Government Department of Finance and 

Administration 

- Endorsed Gateway Review Team Member – NSW Department of Commerce 

- Endorsed Gateway Review Team Member – VIC Department of Treasury and Finance 

- Endorsed Gateway Review Team Member – WA Department of Treasury and Finance 

We are currently pursuing ISO9000 certification 


Transformed has been involved in the management of numerous projects involving a wide variety 

of project management methodologies, standard, systems and procedures. We have implemented 

projects using de facto project management methodologies such as PRINCE2 through to in house 

proprietary methodologies. Our consultants have the depth to work with any number of project 

management methodologies and also bring best practice aspects to an organisation. 

A Transformed consultant was engaged by Defence Materiel Organisation to assist in the 

development of an integrated project management methodology in the Information Systems 

Division. 

Principal consultant, Michael Young, is currently engaged in a voluntary capacity by the Australian 

Institute of Project Management to review the next version of the Australian National Competency 

Standards for Project Management, which will form the basis of project management training and 

certification standards in Australia. 

Transformed currently delivers short courses and qualifications based on PMBOK. Through our 

strategic partners, Transformed can also deliver training in Prince 2 and MSP. 



Organisation Name UXC Limited 

Trading Name UXC Limited 

Contact Mr Joe Coombs 

Address 4a Whyalla Street 




Website www.uxc.com.au 

Email joe.coombs@uxccanberra.com.au 

ABN 31060674580 


Opticon Australia is a boutique Information, Communications and Technology consultancy offering 

professional services in: 

- Strategic ICT & IM Consulting, Planning & Governance; 

- ICT Project & Portfolio Management Services; and 

- ICT Project Services. 

In addition to ICT strategic advice, Opticon specialises in: 

- Information Management (including strategy, policy, procedures, taxonomies, KM, archiving); 

- Enterprise Content Management (document, records, web content, imaging, workflow, epermanence, 

email management); 

- Electronic Service Delivery (covering all forms of e-Business & online services); 

- Contact Centres (including telephony, call handling, customer management, transactional systems 

and computer aided dispatching) 

Choosing a consulting partner is a critical choice but one where many firms appear to have 

appropriate capabilities. Opticon’s proposition to our clients is that we bring a superior client 

experience, based on: 

- deep and broad experience in developing ICT strategic plans and frameworks for both public and 

private sector clients; 

- ability to bring experience based on current practice, emerging best practice and contemporary 

academic research; 

- excellent knowledge of the Federal Government sector; 

- specialist consultants, deeply immersed in ICT strategy and associated activities; and 

- proven, robust and efficient methodologies for delivering our strategic and project services to 

clients. 


ISO9001:2000 certified Quality Management System 




Opticon’s project management methodology complies with AS ISO 10006:2003, Quality 

management systems - Guidelines for quality management in projects, which is an adaptation of 

AS/NZS ISO 9001:2000 (Quality management systems - Requirements) that incorporates the nine 

processes of the Project Management Body of Knowledge (PMBoK®). 

Opticon may adjust its methodology to ensure alignment with client specific requirements, 

including operating under a PRINCE2 approach when required. 

In addition, Opticon employs a comprehensive service delivery model to manage project quality 

and provide continuous improvement to practices and procedures. The key elements of our 

approach include the assignment brief, the assignment de-brief and periodic, plain English status 

reporting throughout the course of the project. Feedback is captured at the project level and 

captured in a dedicated client database. 

Opticon provides an independent quality manager and service delivery manager who are not aligned 

with the project team, and therefore provide a mechanism for escalation and independent reviews. 

Selected Projects: 

InTACT - Procurement and implementation of backup and storage solution 

NRMA - Program Management of Call Centre project initiatives 



Organisation Name Velrada 

Trading Name Velrada Capital Pty Ltd 

Contact Mr Malcolm de Silva 

Address Level 22, 140 St Georges Terrace 

Suburb Perth 



Website velrada.com 

Email malcolm.desilva@velrada.com 

ABN 38136050701 


Velrada is an Australian owned management consultancy with expertise in technical and service 

delivery. The firm has a strong national presence, as well as an Asian Pacific presence in Singapore. 

Velrada provides organisations a flexible and customised approach with subject matter experts who 

own the outcome. Velrada specialises in Government, Earth Resources and related sectors. 

Established in 2007 by a conglomeration of business executives and specialists from tier one 

consultancy, systems integration and enterprise systems firms such as: Cap Gemini, Andersen 

Consulting, Ernst and Young, Oracle and Microsoft, Velrada has grown 276% in FY11 and 

currently employs 65 experts in various disciplines. Velrada’s growth trajectory will require 250 

employees in 2014 to meet client requirements. Velrada recently earned second place in the 2011 

SmartCompany Smart50 Awards which recognises Australia’s smartest entrepreneurs and 

organisations that are changing the business landscape. Velrada’s core business services include 

enterprise solutions, information management, integrated and remote operations centres, and risk 

and governance including environmental impact. Velrada’s clients include Department of 

Indigenous Affairs, WA Department of Water, Office of Environmental Protection, Department for 

Communities, Woodside Energy, Rio Tinto and Santos to name a few. 


Velrada places high importance on the quality of work complying with Quality Management 

System and Environmental Standards -- ISO 9001:2008 (Quality Management Certification) and 

ISO 14001:2007 (Environmental Management Certification). Completed audit and certification is 

scheduled for the first quarter of 2012. Velrada has a number of consultants accredited with ISO 

31000:2009 Risk Management Certification. Velrada's consultants have certifications and 

experience in many methodologies, including Prince2, MSP, P3O, PMP, ITIL, Lean, Six Sigma and 

RUP. Currently, Velrada has Microsoft Silver certification for SharePoint Portals and Microsoft 

CRM with Gold Certification to be achieved by December 2011. Velrada is an Australian Computer 

Society (ACS) Professional Partner Program member; is a full member of the Australian 

Information Industry Association (AIIA); and has employees with membership in the Australian 

Institute of Company Directors (AICD). 


Velrada's depth of experience has allowed us to develop a Project Management Centre of 

Excellence within the organisation. This assists clients in ensuring every project engagement 

utilises the best approach, governance and management techniques to achieve a successful outcome. 

Large Mining Company In separate phases of a single program of work, Velrada implemented both 



waterfall and Agile methods to deliver infrastructure and development components of an 

Information Management implementation. The diversity of skills is critical to provide the best 

possible client outcomes. Large Gold Mining Company Development of "an enabling environment 

for driving sustainable improvement across geographically and culturally spread operations, 

through improved integration of operations, planning and performance improvement activities". 

Velrada contributed to extend the existing PMO methodology by contributing artefacts and controls 

specific to the additional requirements of this challenging project. 



Organisation Name Wipro Australia Pty Ltd 

Trading Name Wipro 

Contact Mr Patrick Bodegraven 

Address Level 1, 18 National Cct 

Suburb Barton 



Website www.wipro.com 

Email patrick.bodegraven@wipro.com 

ABN 80121950463 


Wipro Australia Pty Ltd is part of Wipro Ltd which is a global management consulting, technology 

services and outsourcing company. With more than 100,000 employee across the globe, the 

company generated revenues of $US 5.4 billion with 28% YoY growth for the fiscal year 2008-09. 

Wipro offers a wide range of consulting services with specialisations across most aspects of 

management and technology consulting, business service delivery and operation. In addition, Wipro 

provides ‘End to End’ solutions in systems integration and outsourcing means our consulting advice 

is pragmatic, outcomes focused, and mindful of implementation challenges. Our clients span a 

broad range of industries worldwide and include many of the Fortune Global 100 and Fortune 

Global 500 companies and Government agencies. Many of our top 100 clients have been clients for 

at least five years. Wipro Consulting Service has a vast pool of qualified resources in the following 

functional tracks - Business Consulting – 200, Architecture Consulting – 400, Portfolio consulting – 

200 and Business Process Improvement – 400 consultants. Wipro Australia operate offices in 

Sydney, Melbourne and Adelaide with over 700 employees servicing our customers across all of 

our functional domains. Customers include the University of Canberra, Northern Territory 

Government, Telstra 


CMMi Accreditation – Wipro is the first PCMM Level 5, SEI CMM Level 5 and CMMi Level 5 

certified software & IT services company globally and the first outside USA to receive the IEEE 

Software Process Award. ISO & BS Standard Wipro started its Quality Journey in 1993 by 

adopting ISO 9000. Wipro was certified by BVQI and was recertified ISO 9001:1994. Wipro was 

certified for the ISO 9001 2000 certification. Wipro is the first software technology and services 

organization in India, to be certified for complying with the ISO 14001 standards for the 

Environmental Management System. Wipro was certified as compliant with the BS7799 standards 

in 2002. Wipro was awarded the BS 15000 in 2004. Wipro has adopted complete BS15000 

framework processes and in addition project management which is extremely critical to manage 

projects for any size organisation. We are able to address IT Infrastructure management and service 

support needs for our clients while maintaining high standards of quality and cost effectiveness Six 

Sigma Wipro is the world’s first IT Company to adopt Six Sigmainternally. Six sigma 

methodologies in practice include Six Steps to Six Sigma (SSSS), for transactional quality, cross 

functional process mapping, DMADV, and DMAIC, in software development. 




Wipro ‘s methodology for Project Management delivers the processes, tools, techniques and 

templates to effectively plan, manage and deliver complex projects in balancing the critial project 

management constraints of Scope, Quality, Effort, Risk and schedule. This methodology supports 

the Project Management Institute (PMI) standards. Our success lies in the alignmemt of these global 

standards to the needs of the project management methodology of our client. Wipro has developed 

its own framework and IP for project management (Rapid PMOTM) which is aligned to industry 

best practices. Wipro has an in house PM academy to develop Project management capabilities so 

as to meet client requirements. The major elements in the project management methodology involve 

assessment of current project management practices, development of roadmaps, defining 

governance structures, defining process frameworks along with process artifacts, developing the 

organization structure with detailed job responsibilities, devising benefit realization strategies and 

post implementation reviews and improvement strategies. Wipro’s customers derive the following 

benefits: well defined common, consistent organizational approach, better project control, high 

business justification of projects, better management control, high involvement of management and 

stakeholders, well established communication channels, etc. Case Study 1 WIPRO did the 

program/project management working with the Planning Commission, Government of India and the 

Ministry of IT, Government of India for the Unique National ID project for the more than 1 billion 

residents of India. Case Study 2 WIPRO worked with a leading bank in UK to help them setup and 

run the Project Management Office for their transformation program. 



Organisation Name Zen Ex Machina Pty Ltd 

Trading Name Zen Ex Machina 

Contact Ms Mia Horrigan 

Address Unit 7/43 Sandgate Road 

Suburb Albion 

State Qld Postcode 4000 


Website zenexmachina.com 

Email mia.horrigan@zenexmachina.com 

ABN 93153194220 


Zen Ex Machina was founded in 2011 in response to the needs of Australian businesses and 

government for elegant solutions to modern, complex digital problems. We are outcomes focused, 

working closely with our clients and their stakeholders to create a shared understanding of the value 

required of products and services in the government and private sectors in a way that is adaptable to 

the changing needs and priorities of the modern business environments. Our consultants have over 

10 years experience working extensively across Federal Government agencies including 

Department of Health and Ageing, Department of Defence, Department for Human Services and 

Department of Employment, Education and Workplace Relations. We believe that the good inherent 

in 'the machine' of this digital age is most effectively and efficiently delivered through ensuring that 

the strategies we create, the solutions we develop, and the tactics we employ are: •In harmony with 

end-users' needs. •Useful, usable and fit-for-purpose. •Balanced across all channels of customer 

engagement, whether digital or traditional. •Value-driven. •Created collaboratively with our clients. 

A key element in our approach is the provision of sound project management capability to ensure 

timely, cost effective delivery of a quality and valued aligned outcomes. 


Our Zen Ex Machina Business Strategy and Project Management Consultants have Prince2 

certification and Scrum master Certification (Agile Alliance). Our Technology consultants are 

certified Adobe Instructors and certified technical trainers. 


A key element of our approach is the provision of sound project management capability to ensure 

timely, cost effective delivery of a quality and valued aligned outcomes. Our experienced specialist 

project managers have undertaken continuing professional development through completion of 

accreditation in PRINCE2 and Certified Scrum Master training courses. Our project management 

process utilises industry standards and best practice methodologies such as PMBoK and PRINCE2; 

in wide use throughout government agencies. Our project management offering focuses on 

processes and procedures to effectively manage the evaluation, selection, development and 

implementation of the project. It provides controlled management of change, active involvement of 

users throughout the development of the project to ensure the business product meets the functional 

environment, service and management requirements of users and efficient use of project resources. 

Case Study 1: DOHA Community Pharmacy - Zen Ex Machina Consultants provided project 

management for the scheduling, development and implementation of an integrated IT support to 

support pharmacy based programs. We employed an agile methodology to accommodate the tight 



timeframes for development facilitate the project from its high-level requirements down successive 

layers to a more detailed-level understanding of tasks.This suited the roll-out of successive program 

modules that were continuously integrated into the consolidated system. Case Study 2: TGA Agile - 

Zen Ex Machina Consultants provided capability uplift and agile project management coaching for 

their new service delivery models under their strategic reforms program. The outcome for TGA was 

an increased visibility and transparency, greater accountability and improved IT responsiveness.

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