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Refusing Assignments: - local70

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PRC PROCESS VS. CNO PROCESSONA PRC Process1. Discuss workload concernswith co-workers on unit.Develop strategies to meetpatient care needs2. Seek help from nursingleaders responsible fortimely resolution3. Continue to escalate throughthe chain of commandCharge Nurse Manager Supervisor/manager on call Unit Director Chief Nursing Officeror management on callCNO Process1. Identify issues, values,resources and conflictingobligations2. Identify the options anddevelop a plan/approach3. Implement the plan4. Review, discuss and evaluatethe processCNO Practice Guideline <strong>Refusing</strong>Assignment And Discontinuing NursingServices, 2009:616

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