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MPF WHITE PAPER - AW 2014 Law Firms in Transition - 10-21-14

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<strong>20<strong>14</strong></strong><strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>An Altman Weil Flash Survey


<strong>20<strong>14</strong></strong><strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>An Altman Weil Flash SurveyContribut<strong>in</strong>g AuthorsThomas S. ClayEric A. Seeger


Copyright <strong>20<strong>14</strong></strong> Altman Weil, Inc. All rights reserved.No part of this work may be reproduced or copied <strong>in</strong> any form or by anymeans without prior written permission of Altman Weil, Inc.For repr<strong>in</strong>t permission, contact Altman Weil, Inc.3748 West Chester Pike, Suite 203, Newtown Square, PA 190736<strong>10</strong>.886.2000 or <strong>in</strong>fo@altmanweil.com


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONTable of ContentsIntroduction .................................................................................................................... i<strong>Transition</strong> & Change ..................................................................................................... 1Efficiency of Legal Service Delivery .......................................................................... 16Pric<strong>in</strong>g Strategies ........................................................................................................ 22Alternative Fee Arrangements ................................................................................... 27Bill<strong>in</strong>g Rates ................................................................................................................ 35Staff<strong>in</strong>g: <strong>Law</strong>yers & Non-<strong>Law</strong>yers ............................................................................. 41<strong>Law</strong> Firm Growth ......................................................................................................... 57F<strong>in</strong>ancial Performance ................................................................................................ 72Outlook: Plann<strong>in</strong>g for the Future ............................................................................... 80Participant Demographics .......................................................................................... 88An Altman Weil Flash Survey


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONThe survey found changes <strong>in</strong> pric<strong>in</strong>g and efficiency were more often driven byexternal client demands and market pressures, while changes <strong>in</strong> lawyer staff<strong>in</strong>gwere more likely to be <strong>in</strong>ternally driven decisions made to improve profitability.Larger <strong>Firms</strong> Do<strong>in</strong>g MoreOn issues of strategic change, this year’s survey showed larger firms (those with250 or more lawyers) clearly do<strong>in</strong>g more than their smaller-firm colleagues.Nearly half of all firms with 250 or more lawyers report chang<strong>in</strong>g their strategicapproach to pric<strong>in</strong>g, while only 22% of firms with 50 to 249 lawyers are do<strong>in</strong>g so. Inthe area of efficient legal service delivery, 54% of the large firm group was pursu<strong>in</strong>gchange, compared to 34% of the smaller firms. On lawyer staff<strong>in</strong>g strategy, 59% oflarger firms report mak<strong>in</strong>g significant changes as opposed to 41% of the smallerfirms.In a series of questions about activities related to pric<strong>in</strong>g, efficiency and staff<strong>in</strong>gchange, the survey found that larger firms were more likely to be engaged <strong>in</strong> 17 outof 18 of the specified activities, and up to twice as likely to undertake those efforts.There was also a noteworthy difference <strong>in</strong> the drivers of change. Larger firms weremore likely than smaller firms to report be<strong>in</strong>g driven by external market and clientpressures <strong>in</strong> all three areas.Pric<strong>in</strong>g<strong>Law</strong> firms surveyed report a 4% <strong>in</strong>crease <strong>in</strong> overall bill<strong>in</strong>g rates for <strong>20<strong>14</strong></strong>. Counter<strong>in</strong>gthe <strong>in</strong>crease, firm leaders report that, on average, their firms provide discounts on<strong>21</strong>% to 30% of all hourly rates.N<strong>in</strong>ety-two percent of firms are us<strong>in</strong>g some non-hourly bill<strong>in</strong>g, and nearly half ofthose firms report <strong>in</strong>creas<strong>in</strong>g non-hourly fees as a percentage of total revenue <strong>in</strong>2013. Although alternative fee arrangements are hardly a new strategy, only 16% offirms that use them have been able to make them more profitable than hourly feesaccord<strong>in</strong>g to the survey.<strong>Firms</strong> are pursu<strong>in</strong>g a number of tactics to support their pric<strong>in</strong>g efforts. Seventy-threepercent report they are develop<strong>in</strong>g data on the cost of services sold. Forty-n<strong>in</strong>eAn Altman Weil Flash Survey ii


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONpercent are tra<strong>in</strong><strong>in</strong>g their lawyers to talk with clients about pric<strong>in</strong>g, and 45% areidentify<strong>in</strong>g each of their client’s unique pric<strong>in</strong>g preferences. Each of these should bea relatively simple undertak<strong>in</strong>g for law firms and should be universally embraced.Practice EfficiencyEach year s<strong>in</strong>ce 2011 when we first asked the question, more than 90% of firmleaders have said they believe there is a permanent market shift requir<strong>in</strong>g greaterefficiency <strong>in</strong> the delivery of legal services. But when asked about specific changestheir firms are mak<strong>in</strong>g to <strong>in</strong>crease efficiency, the numbers don’t reflect the samelevel of seriousness.The top two tactics to <strong>in</strong>crease efficiency <strong>in</strong> <strong>20<strong>14</strong></strong>, each undertaken by about 60% ofall firms surveyed, were us<strong>in</strong>g technology tools to replace human resources, andknowledge management. Project management tra<strong>in</strong><strong>in</strong>g was offered <strong>in</strong> 43% of firms.Some firms employed basic labor arbitrage, trad<strong>in</strong>g higher priced human resourcesfor lower priced resources. Forty-six percent of firms report shift<strong>in</strong>g work to contractor temporary lawyers; and 41% of firms shifted work from lawyers toparaprofessionals.Only 30% of law firms have taken on the really challeng<strong>in</strong>g task of re-eng<strong>in</strong>eer<strong>in</strong>gwork processes.<strong>Law</strong>yer Staff<strong>in</strong>gWhen asked if growth <strong>in</strong> lawyer headcount was a requirement for cont<strong>in</strong>uedsuccess, just 49% of firm leaders said yes, down 6% from 2013.Numbers for net change <strong>in</strong> 2013 lawyer headcount seem to support this f<strong>in</strong>d<strong>in</strong>g forthe most part. Median responses from all survey participants showed a 2% <strong>in</strong>crease<strong>in</strong> non-equity partners, a 1% <strong>in</strong>crease <strong>in</strong> partner-track associates, and no net changefor equity partners, non-partner track associates and other full-time lawyers.Firm leaders are most conflicted about their non-equity partnership tier. Despite thefact that this lawyer category led headcount growth <strong>in</strong> 2013, 46% of respondentssaid they believe they have too many non-equity partners. Additionally the surveyAn Altman Weil Flash Survey iii


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONfound that <strong>in</strong> 69% of firms, less than half of non-equity partners have a realisticchance of ever mov<strong>in</strong>g up to the equity tier.Lead<strong>in</strong>g ChangeTwo-thirds of law firm leaders th<strong>in</strong>k the pace of change <strong>in</strong> the profession is still<strong>in</strong>creas<strong>in</strong>g. Another 30% believe it will rema<strong>in</strong> at its current pace (which is not<strong>in</strong>considerable).Leaders are relatively confident that their firms are prepared to keep up with thechallenges of the new legal market, rat<strong>in</strong>g themselves at a median ‘7’ on a 0 to <strong>10</strong>scale. However, only 13% are highly confident (9 or <strong>10</strong> on the scale).An ongo<strong>in</strong>g drag on firm leaders’ ability to lead change is found <strong>in</strong> their partners whoare often unaware of the ways <strong>in</strong> which the profession is chang<strong>in</strong>g or who simplydon’t want to do th<strong>in</strong>gs differently. Leaders rate their partners overall awareness ofand adaptability to change at a median of ‘6’ on a 0 to <strong>10</strong> scale <strong>in</strong> both of theseareas. Only 7% of firm leaders th<strong>in</strong>k their partners are highly aware (scor<strong>in</strong>g them 9or <strong>10</strong> on the rat<strong>in</strong>g scale), and 2% f<strong>in</strong>d their partners to be highly adaptable tochange.A comment from one survey participant encapsulates this challenge: “Plans arebe<strong>in</strong>g laid by leadership; however, it rema<strong>in</strong>s to be seen if they will be embraced bya substantial number of partners.”Plann<strong>in</strong>g for the FutureS<strong>in</strong>ce the recession, when law firms were plann<strong>in</strong>g <strong>in</strong> six month or one year<strong>in</strong>crements (if they were do<strong>in</strong>g so at all), the plann<strong>in</strong>g outlook has stretched outaga<strong>in</strong>. Sixty-n<strong>in</strong>e percent of firms now say they have a basic plann<strong>in</strong>g horizon ofthree to five years. When asked if they are systematically lay<strong>in</strong>g the groundwork forany long-term strategies that will not reach fruition for eight to ten years, 44% of firmleaders said yes, and 56% said no.The f<strong>in</strong>al question of the survey asked law firm leaders which was the greater driverof decision-mak<strong>in</strong>g <strong>in</strong> their firms <strong>in</strong> <strong>20<strong>14</strong></strong>: Long-term <strong>in</strong>vestment <strong>in</strong> new pric<strong>in</strong>g andservice delivery strategies to lock <strong>in</strong> their most valuable clients; or, Short-termprofitability to lock <strong>in</strong> their most valuable partners. The overall response showed firmAn Altman Weil Flash Survey iv


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONleaders nearly split – 56% said long-term, client-focused <strong>in</strong>vestment was the greaterdriver, and 44% chose short-term profitability to hold on to key partners.Larger firms were somewhat more likely to be driven by long-term considerations.Mega-firms – those with 1,000 or more lawyers – clearly broke from the pack on thisquestion. Eighty-six percent of that group <strong>in</strong>dicated that their decision mak<strong>in</strong>g islong-term <strong>in</strong> nature and designed to lock <strong>in</strong> clients.Larger firms’ bias for longer-term, client-focused strategic change is most likely apragmatic response to greater pressure they are feel<strong>in</strong>g from large corporate clientsthat the ‘Big<strong>Law</strong>’ category is more likely to serve. Those firms may also haveleaders with more autonomy and authority to make some decisions withoutreference to the entire partnership, mak<strong>in</strong>g those firms more able to implementchange.But smaller firms should take note. Regardless of the reasons, once one segment ofthe market starts mov<strong>in</strong>g toward a new more client-focused model and resett<strong>in</strong>gmarket expectations, other firms will need to fall <strong>in</strong> step or they will <strong>in</strong>evitably fallbeh<strong>in</strong>d.FINDING OPPORTUNITIES IN THE CHANGING MARKETWe believe there are myriad opportunities to improve law firms’ competitivenessboth short and long-term. Leaders at all levels must immediately f<strong>in</strong>d ways to bettereducate their colleagues about changes <strong>in</strong> the marketplace so they can starttransform<strong>in</strong>g from with<strong>in</strong> rather than hav<strong>in</strong>g change imposed upon them fromwithout.Th<strong>in</strong>k long-term, act short-termMost firms are not mak<strong>in</strong>g current <strong>in</strong>vestments <strong>in</strong> a future they acknowledge will bedifferent – and different <strong>in</strong> seem<strong>in</strong>gly predictable ways.Plann<strong>in</strong>g <strong>in</strong> law firms traditionally has been short-term and often more operationalthan strategic. But respond<strong>in</strong>g to the current market environment calls for a plann<strong>in</strong>ghorizon focused on plausible realities eight to ten years out, as well as ongo<strong>in</strong>gstrategic thought rather than episodic plann<strong>in</strong>g. Today’s plans must comb<strong>in</strong>e currentAn Altman Weil Flash Survey v


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONobjectives alongside the groundwork for longer-term goals. <strong>Firms</strong> that can recognizeand respond to clear signals <strong>in</strong> the marketplace and lay down appropriatefoundational <strong>in</strong>vestments now will f<strong>in</strong>d more opportunities to prosper <strong>in</strong> the future.Organize a Futures CommitteeWe encounter many law firm partners who are not aware of most of the trends thatwill affect their firms <strong>in</strong> the short-term and most assuredly <strong>in</strong> the long-term. This is areal shortcom<strong>in</strong>g that keeps them from buy<strong>in</strong>g <strong>in</strong> to needed changes and makesthem unwill<strong>in</strong>g to adapt.By establish<strong>in</strong>g a Futures Committee dedicated to educat<strong>in</strong>g partners on key trendsand related opportunities, a firm can beg<strong>in</strong> to systematically address this issue.F<strong>in</strong>d<strong>in</strong>gs of the committee should be widely communicated throughout the firm andused <strong>in</strong> roundtable discussions, retreat presentations, practice group plann<strong>in</strong>g andoverall firm plann<strong>in</strong>g.Confront commoditizationCommoditization of some practices is <strong>in</strong>evitable. <strong>Law</strong> firms have no choice but toembrace it and f<strong>in</strong>d ways to provide commoditized – and reasonably profitable –services alongside their knowledge and experience-based services.Most lawyers will deny that what they are do<strong>in</strong>g could ever become a commodity,but that does not change the reality. It’s up to leadership to take a very candid lookat each practice and consider its long-term prospects. With the right management,staff<strong>in</strong>g and pric<strong>in</strong>g model, any practice can become or rema<strong>in</strong> profitable.B<strong>in</strong>d clients to the firmThe only th<strong>in</strong>g that cannot be commoditized is a very close and collaborativerelationship with your clients. Embrac<strong>in</strong>g clients like never before should becommon sense. <strong>Law</strong> firms need to lock clients <strong>in</strong> to closer relationships bydemonstrat<strong>in</strong>g a thorough and ongo<strong>in</strong>g understand<strong>in</strong>g of the client’s legal andbus<strong>in</strong>ess needs. Key client programs must become more than simply a guise to selladditional services. Secondments should be rout<strong>in</strong>ely offered as a way to strengthenthe firm-client bond.An Altman Weil Flash Survey vi


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlign pric<strong>in</strong>g with client preferencesThe large and critically important topic of pric<strong>in</strong>g must be part of every firm’sstrategy. The overarch<strong>in</strong>g goal is to align pric<strong>in</strong>g methods, communications andmetrics with clients’ value proposition. Without do<strong>in</strong>g so, too many firms will fall <strong>in</strong>tothe ‘discount<strong>in</strong>g trap’ which can destroy marg<strong>in</strong> and profitability over the long-term.It’s tricky because clients are not all alike <strong>in</strong> what they want. <strong>Law</strong> firms have toassess pric<strong>in</strong>g/value propositions for each client, their appetite for alternatives tohourly bill<strong>in</strong>g and their need for predictability, then customize their responsesaccord<strong>in</strong>gly.Reth<strong>in</strong>k growth<strong>Firms</strong> must stop th<strong>in</strong>k<strong>in</strong>g about growth primarily <strong>in</strong> terms of lawyer headcount. In thefuture, successful firms will grow profitability and improve marg<strong>in</strong>s withoutnecessarily grow<strong>in</strong>g <strong>in</strong> size. <strong>Firms</strong> that cont<strong>in</strong>ue to add headcount may experienceenormous overhead cost problems. It’s no longer about grow<strong>in</strong>g to get stronger, butrather chang<strong>in</strong>g to get stronger.Align staff<strong>in</strong>g with profitabilityUntil the profession decides to pay associates what they are really worth <strong>in</strong> themarketplace, young lawyers will cont<strong>in</strong>ue to be too expensive and often misalignedwith client value perceptions. <strong>Law</strong> firms need to stop assum<strong>in</strong>g that they need anew associate whenever work volume is press<strong>in</strong>g. If a practice group or office asksfor a new associate, it should be able to rigorously justify the expense. Beg<strong>in</strong> toconsider different k<strong>in</strong>ds of lawyers (e.g., part-time, contract, etc.) who can fill thesame needs much less expensively.Actively manage your non-equity tierLeadership is beg<strong>in</strong>n<strong>in</strong>g to recognize the <strong>in</strong>herent, long-term challenge created bythis rapidly expand<strong>in</strong>g group. Although there are certa<strong>in</strong>ly valid reasons to havenon-equity partners, too many are blockers or ‘9 to 5-ers.’ <strong>Law</strong> firms need tomanage the non-equity tier with much more attention and discipl<strong>in</strong>e, <strong>in</strong>clud<strong>in</strong>gstandards for entry and exit. If noth<strong>in</strong>g else, stop digg<strong>in</strong>g the hole deeper!An Altman Weil Flash Survey vii


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONTh<strong>in</strong>k strategically about overheadBecause automatic price and rate <strong>in</strong>creases are a th<strong>in</strong>g of the past, firms no longerhave that cushion to absorb regular overhead <strong>in</strong>creases. Attention to controll<strong>in</strong>glong-term costs has become a critical strategic issue for law firms.In recent years, many if not most firms have reduced overhead by cutt<strong>in</strong>g staff. Webelieve that firms probably haven’t gone far enough. To achieve mean<strong>in</strong>gful longtermoverhead reductions, firms should plan to reduce support staff by one half overthe next five years. A ten-year goal might be to have no more than two support staffmembers for each ten lawyers.Similarly firms should not sign long-term leases <strong>in</strong> which per-lawyer space exceeds500 square feet. To do so simply locks <strong>in</strong> long-term costs that firms cannot afford.Go<strong>in</strong>g paperless is another critical way to control overhead. In a 2011 Altman Weilsurvey, we found only 24% of firms systematically converted <strong>in</strong>com<strong>in</strong>g paperdocuments to electronic format.Invest <strong>in</strong> Legal Project ManagementPerhaps no other long-term <strong>in</strong>itiative will do more to support staff<strong>in</strong>g <strong>in</strong>novation,pric<strong>in</strong>g <strong>in</strong>novation, efficient delivery of services, improvements <strong>in</strong> marg<strong>in</strong> andreductions <strong>in</strong> overhead than true project management tra<strong>in</strong><strong>in</strong>g. It’s important todist<strong>in</strong>guish between a one or two day sem<strong>in</strong>ar which will not produce much longtermvalue, and a systematic, hands-on approach that <strong>in</strong>stills fundamentaloperational change. <strong>Firms</strong> that give their people the right k<strong>in</strong>d of tools and tra<strong>in</strong><strong>in</strong>g <strong>in</strong>this area will create new efficiencies for clients, improve profitability of matters, andcreate significant competitive advantage.Invest <strong>in</strong> Knowledge ManagementMost lawyers don’t understand what a robust knowledge management system is.Captur<strong>in</strong>g, organiz<strong>in</strong>g and mak<strong>in</strong>g knowledge easily available throughout the firmfacilitates service delivery efficiency, professional development, work quality, crosssell<strong>in</strong>gand profitability. Establish a task force with a clear mandate to articulate thelaw firm’s strategy for a best-<strong>in</strong>-class knowledge management program. Start withsmall <strong>in</strong>itiatives that will help achieve the overall strategy. Be sure to make asufficient <strong>in</strong>vestment.An Altman Weil Flash Survey viii


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONEncourage <strong>in</strong>novationIt’s a risky proposition to assume that your firm will be able to adapt to transitionreactively, without ever be<strong>in</strong>g overtaken by market pressures or outpaced by moreforward-look<strong>in</strong>g competitors.A wiser course is to undertake <strong>in</strong>novation affirmatively <strong>in</strong> all elements of thebus<strong>in</strong>ess model <strong>in</strong>clud<strong>in</strong>g pric<strong>in</strong>g, efficiency and value. The best way to start is byencourag<strong>in</strong>g practice groups to <strong>in</strong>corporate <strong>in</strong>novations, such as more efficientservice delivery, <strong>in</strong>to their annual plann<strong>in</strong>g. A practice group with members who areopen to experimentation, and who have the support of leadership, can act as an<strong>in</strong>cubator for change. Start small, take risks, learn some lessons, and export yoursuccesses back out to the firm as a whole. But start now.Develop a firm of leadersRobust leadership development programs are rare <strong>in</strong> law firms. All of the <strong>in</strong>itiativesset forth above require strong leadership. In the absence of tra<strong>in</strong><strong>in</strong>g, good leadersmay emerge episodically, but there are no guarantees that you’ll have the right teamof resources when you need them most. Manag<strong>in</strong>g partners and practice groupleaders cannot do it all. The firm’s success will depend upon build<strong>in</strong>g a ‘firm ofleaders.’ Pick high-potential <strong>in</strong>dividuals, <strong>in</strong>vest <strong>in</strong> real, long-term tra<strong>in</strong><strong>in</strong>g programsand provide the requisite support. Excellence <strong>in</strong> leadership can be the ultimatecompetitive advantage.An Altman Weil Flash Survey ix


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONABOUT THE AUTHORSThomas S. Clay is a pr<strong>in</strong>cipal of Altman Weil, Inc. With over 30 years of experienceconsult<strong>in</strong>g to the legal profession, he is an acknowledged expert on law firmmanagement pr<strong>in</strong>ciples and is a trusted advisor to law firms throughout the UnitedStates. Mr. Clay heads complex consult<strong>in</strong>g assignments <strong>in</strong> strategic plann<strong>in</strong>g, lawfirm management and organization and law firm mergers and acquisitions. He is athought-leader on the key issue of law firm practice group strategy and leadership.He is Fellow of the College of <strong>Law</strong> Practice Management (COLPM) and has servedas a Judge for the College’s InnovAction Awards which recognize outstand<strong>in</strong>g<strong>in</strong>novation <strong>in</strong> the delivery of legal services worldwide. He is a member of theCOLPM Futures Committee. Mr. Clay has been named one of the “<strong>10</strong>0 LegalConsultants You Need to Know.”Eric A. Seeger is a pr<strong>in</strong>cipal of Altman Weil, Inc. He works with law firms <strong>in</strong> theareas of strategy formulation and execution, practice group plann<strong>in</strong>g and tra<strong>in</strong><strong>in</strong>g,merger search and organizational issues. Mr. Seeger directs Altman Weil’s marketresearch department. Over the years he has managed hundreds of strategicresearch projects for law firms and legal vendors.Prior to jo<strong>in</strong><strong>in</strong>g Altman Weil, Mr. Seeger held positions as Chief Operat<strong>in</strong>g Officer ofa regional law firm and Strategic Plann<strong>in</strong>g Officer at an Am<strong>Law</strong> 200 law firm. He hasworked as an <strong>in</strong>dependent consultant to law firms and corporate executives,performed market analysis for a global manufacturer, and served <strong>in</strong> budget<strong>in</strong>g andplann<strong>in</strong>g capacities for a major university.About Altman Weil, Inc.Founded <strong>in</strong> 1970, Altman Weil, Inc. is dedicated exclusively to the legal profession. Itprovides management consult<strong>in</strong>g services to law firms, law departments and legalvendors worldwide. The firm is <strong>in</strong>dependently owned by its professional consultants,who have backgrounds <strong>in</strong> law, <strong>in</strong>dustry, f<strong>in</strong>ance, market<strong>in</strong>g, adm<strong>in</strong>istration andgovernment. More <strong>in</strong>formation on Altman Weil can be found at www.altmanweil.com.An Altman Weil Flash Survey xi


<strong>Transition</strong> & ChangeL<strong>AW</strong> FIRMS IN TRANSITION <strong>20<strong>14</strong></strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: <strong>20<strong>14</strong></strong> TrendsQ:Which of the follow<strong>in</strong>g legal market trends do you th<strong>in</strong>k are temporary and whichwill be permanent?More price competition93.8%Focus on improved practice efficiency93.8%More commoditized legal work9.0%88.6%Fewer support staff7.3%88.6%Technology replac<strong>in</strong>g human resources<strong>10</strong>.7%84.8%Competition from non-traditional service providers6.6% 11.1%82.3%More non-hourly bill<strong>in</strong>g13.9%81.9%Increased lateral movement13.1%12.4%74.5%More part-time lawyers5.9%20.1%74.1%Fewer equity partners6.9%19.0%74.1%More contract lawyers7.6%20.8%71.5%Smaller annual bill<strong>in</strong>g rate <strong>in</strong>creases17.4%<strong>14</strong>.9%67.7%Reduced leverage12.8%<strong>21</strong>.8%65.4%Smaller first-year classes22.8%16.9%60.3%Slowdown <strong>in</strong> growth of profits per partner23.6%18.1%58.3%Outsourc<strong>in</strong>g legal work13.5%35.8%50.7%Hold<strong>in</strong>g the l<strong>in</strong>e on associate salaries57.1%<strong>21</strong>.8%<strong>21</strong>.1%0% 20% 40% 60% 80% <strong>10</strong>0%Temporary Not sure PermanentAn Altman Weil Flash Survey 1


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: From 2009 to <strong>20<strong>14</strong></strong>In May 2009, we launched the first <strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong> Survey to measure the impact ofthe f<strong>in</strong>ancial crisis and emerg<strong>in</strong>g recession on the legal profession. That year, and <strong>in</strong>each subsequent year, we have asked law firm leaders to assess each of a series oftrends as either temporary or permanent. The follow<strong>in</strong>g table illustrates how op<strong>in</strong>ionshave changed.The ten trends listed below are those that have been asked <strong>in</strong> the survey each year s<strong>in</strong>ce2009.‘Yes’ - Permanent Change2009Response<strong>20<strong>14</strong></strong>ResponseChange<strong>in</strong> %MagnitudeIncreaseMore price competition 42.4% 93.8% +51.4 2.2xMore commoditized legal work 25.5% 88.6% +63.1 3.5xMore non-hourly bill<strong>in</strong>g 27.9% 81.9% +54.0 2.9xFewer equity partners 22.8% 74.1% +51.3 3.3xMore contract lawyers 28.3% 71.5% +43.2 2.5xReduced leverage 12.1% 65.4% +53.3 5.4xSmaller first year classes 11.4% 60.3% +48.9 5.3xLower PPP/Slowdown <strong>in</strong> PPP 13.2% 58.3% +45.1 4.4xOutsourc<strong>in</strong>g legal work 11.5% 50.7% +39.2 4.4xLower / Hold l<strong>in</strong>e on associate comp 9.5% <strong>21</strong>.1% +11.6 2.2xAn Altman Weil Flash Survey 2


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: The Pace of ChangeQ:Go<strong>in</strong>g forward, do you th<strong>in</strong>k the pace of change <strong>in</strong> the profession will:29.9% 66.7%0% 20% 40% 60% 80% <strong>10</strong>0%Not sure Decrease Same IncreaseComparison by firm size:NOT SURE DECREASE SAME INCREASEUnder 250lawyers250 lawyersor more1.9% 1.4% 32.4% 64.3%2.6% 1.3% 23.1% 73.1%An Altman Weil Flash Survey 3


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: ConfidenceQ:What is your overall level of confidence that your firm is fully prepared to keeppace with the challenges of the new legal marketplace?0 - Not at all confident Completely confident - <strong>10</strong>50%40%% Response30%20%<strong>10</strong>%0%25.7%18.8% 20.8%<strong>14</strong>.6%9.4%4.2% 3.8%2.1%0.0% 0.0% 0.7%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Confidence levelCONFIDENCE LOW MODERATE HIGHRATING 0 1 2 3 4 5 6 7 8 9 <strong>10</strong>RESPONSE <strong>21</strong>.6% 65.3% 13.2%Median rat<strong>in</strong>g: 7An Altman Weil Flash Survey 4


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: AwarenessQ:How would you rate your partners’ awareness of the challenges of the new legalmarket?0 - Not at all aware Completely aware - <strong>10</strong>50%40%% Response30%20%18.1% 18.8%22.9%<strong>14</strong>.2%<strong>10</strong>%0%0.4% 1.4% 3.1% 1.4%6.9% 6.9%5.9%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Awareness level<strong>AW</strong>ARENESS LOW MODERATE HIGHRATING 0 1 2 3 4 5 6 7 8 9 <strong>10</strong>RESPONSE 36.8% 55.9% 7.3%Median rat<strong>in</strong>g: 6An Altman Weil Flash Survey 5


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: AdaptabilityQ:Most agree that compet<strong>in</strong>g <strong>in</strong> the new legal market will require some changes <strong>in</strong>how law firms are organized and how lawyers practice. How would you rate yourpartners’ level of adaptability to change?0 – Not at all will<strong>in</strong>g to change Completely open to do<strong>in</strong>g th<strong>in</strong>gs differently - <strong>10</strong>50%40%% Response30%20%<strong>10</strong>%0%23.3%19.2% 19.2%11.5%<strong>10</strong>.8%8.4%3.8%0.4% 1.4% 1.7% 0.4%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Adaptability levelADAPTABILITY LOW MODERATE HIGHRATING 0 1 2 3 4 5 6 7 8 9 <strong>10</strong>RESPONSE 48.8% 49.2% 2.1%Median rat<strong>in</strong>g: 6An Altman Weil Flash Survey 6


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: Change PreparednessComparison of firm leader confidence by year:LOW MODERATE HIGH<strong>20<strong>14</strong></strong> <strong>21</strong>.6% 65.3% 13.2%2013 <strong>21</strong>.0% 66.0% 12.9%2012 11.3% 74.3% <strong>14</strong>.2%2011 7.8% 68.3% 23.9%Firm leader confidence decl<strong>in</strong>edafter 2011 and has not rebounded.Comparison of <strong>20<strong>14</strong></strong> change preparedness factors <strong>in</strong> the legal profession:LOW MODERATE HIGHConfidence of firm leader <strong>21</strong>.6% 65.3% 13.2%Awareness of partners 36.8% 55.9% 7.3%Adaptability of partners 48.8% 49.1% 2.1%<strong>Law</strong> firm leadersunderstand newcompetitive andoperational pressures,but often havepartners who do not.Increas<strong>in</strong>g partnerawareness is afundamental precursorto achieve buy-<strong>in</strong> onstrategic <strong>in</strong>novationsthat leaders will wantto implement.An Altman Weil Flash Survey 7


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: Effects of ChangeQ:Have the challenges of the chang<strong>in</strong>g legal market made your partnership morecohesive or more fragile overall?0 – Much more fragile Much more cohesive - <strong>10</strong>50%40%% Response30%20%<strong>10</strong>%0%0.0% 1.7% 26.5%17.1%13.6% 13.6%11.2%0.7%8.7%2.4% 4.5%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Stability levelMedian rat<strong>in</strong>g: 5An Altman Weil Flash Survey 8


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: Client PressureQ:In your op<strong>in</strong>ion, <strong>in</strong> <strong>20<strong>14</strong></strong> how much pressure are corporations really putt<strong>in</strong>g on lawfirms to change the value proposition <strong>in</strong> legal service delivery (as opposed tosimply cutt<strong>in</strong>g costs)?0 - No pressure Intense pressure - <strong>10</strong>30%% Response20%<strong>10</strong>%1.7% 1.0%8.2%11.3%6.9%17.5%15.4%19.2%13.7%3.1% 2.1%0%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Pressure from clientsPRESSURE LOW MODERATE HIGHRATING 0 1 2 3 4 5 6 7 8 9 <strong>10</strong>RESPONSE 46.6% 48.3% 5.2%MedianAverage6 5.5An Altman Weil Flash Survey 9


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONBONUS: The Client PerspectiveIn October 2013, we asked the same question of Chief Legal Officers. Follow<strong>in</strong>g, <strong>in</strong> red, aretheir responses set aga<strong>in</strong>st responses from law firm leaders <strong>in</strong> this survey:In your op<strong>in</strong>ion, <strong>in</strong> 2013 how much pressure are corporations really putt<strong>in</strong>g on law firmsto change the value proposition <strong>in</strong> legal service delivery (as opposed to simply cutt<strong>in</strong>gcosts)?0 - No pressure Intense pressure - <strong>10</strong>30%% Response20%<strong>10</strong>%0%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Pressure from clients<strong>Law</strong> Firm perspectiveClient perspectiveMedianAverage<strong>Law</strong> firm perspective 6 5.5Client perspective 5 5.4An Altman Weil Flash Survey <strong>10</strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: Seriousness of Change EffortsQ:In your op<strong>in</strong>ion, <strong>in</strong> <strong>20<strong>14</strong></strong> how serious are law firms about chang<strong>in</strong>g their legalservice delivery model to provide greater value to clients (as opposed to simplyreduc<strong>in</strong>g rates)?0 - Not at all serious Do<strong>in</strong>g everyth<strong>in</strong>g they can - <strong>10</strong>30%22.3%% Response20%<strong>10</strong>%1.4% 2.1% 8.6%15.8%13.1%12.7% 13.1%8.3%1.7% 1.0%0%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Seriousness of law firmsSERIOUSNESS LOW MODERATE HIGHRATING 0 1 2 3 4 5 6 7 8 9 <strong>10</strong>RESPONSE 63.3% 34.1% 2.7%MedianAverage5 4.9An Altman Weil Flash Survey 11


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONBONUS: The Client PerspectiveIn October 2013, we asked the same question of Chief Legal Officers. Follow<strong>in</strong>g, <strong>in</strong> red, aretheir responses set aga<strong>in</strong>st responses from law firm leaders <strong>in</strong> this survey:In your op<strong>in</strong>ion, <strong>in</strong> 2013 how serious are law firms about chang<strong>in</strong>g their legal servicedelivery model to provide greater value to clients (as opposed to simply reduc<strong>in</strong>g rates)?0 - Not at all serious Do<strong>in</strong>g everyth<strong>in</strong>g they can - <strong>10</strong>30%% Response20%<strong>10</strong>%0%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Seriousness of law firms<strong>Law</strong> Firm perspectiveClient perspectiveMedianAverage<strong>Law</strong> firm perspective 5 4.9Client perspective 3 3.6An Altman Weil Flash Survey 12


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: Chang<strong>in</strong>g the Value PropositionAverage responses by year from the last three editions of <strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong> Surveyand Chief Legal Officer Survey.How much pressure are corporations putt<strong>in</strong>g on law firms (on a scale of 0 to <strong>10</strong>):2012 2013 <strong>20<strong>14</strong></strong><strong>Law</strong> firm perspective 5.6 5.5 5.5Client perspective 5.4 5.5 5.4<strong>Law</strong> firms and clients agree that thelevel of pressure from clients is onlymoderate.How serious are law firms about chang<strong>in</strong>g (on a scale of 0 to <strong>10</strong>):2012 2013 <strong>20<strong>14</strong></strong><strong>Law</strong> firm perspective 5.2 5.0 4.9Client perspective 3.7 3.8 3.6Clearly clients do not th<strong>in</strong>k law firmsare serious about chang<strong>in</strong>g theirservice delivery model to providegreater value.An Altman Weil Flash Survey 13


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: Change AgentsQ:In your op<strong>in</strong>ion, which of the follow<strong>in</strong>g is the most likely change agent <strong>in</strong> the legalmarket over the next ten years?Corporate lawdepartments34.4%Technology<strong>in</strong>novation31.6%Non-firm providersof legal services<strong>Law</strong> firmsGen-X lawyers<strong>10</strong>.2%8.4%15.4%Few law firm leaders th<strong>in</strong>k marketchange will be driven from with<strong>in</strong>their organizations.Most likely change agentComparison by firm size:Those who believe corporate law departments will be the most likely change agentCLIENTS WILL LEADCHANGEAll firms 34.4%50-99 lawyers <strong>21</strong>.0%<strong>10</strong>0-249 lawyers 41.8%250-499 lawyers 37.8%500-999 lawyers 43.8%1,000+ lawyers 62.5%An Altman Weil Flash Survey <strong>14</strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> <strong>Firms</strong> <strong>in</strong> <strong>Transition</strong>: Decision DriversQ:Which of the follow<strong>in</strong>g is the greater driver of decision mak<strong>in</strong>g <strong>in</strong> your law firm <strong>in</strong><strong>20<strong>14</strong></strong>?44.2%Short-term profitabilityto lock <strong>in</strong> our mostvaluable partners55.8%Long-term <strong>in</strong>vestment<strong>in</strong> new pric<strong>in</strong>g andservice deliverystrategies to lock <strong>in</strong> ourmost valuable clientsComparison by firm size:Long-term /for clientsShort-term /for partners50-99 lawyers 50.0% 50.0%<strong>10</strong>0-249 lawyers 57.0% 43.0%250-499 lawyers 60.0% 40.0%500-999 lawyers 59.4% 40.6%1,000+ lawyers 85.7% <strong>14</strong>.3%An Altman Weil Flash Survey 15


Efficiency of Legal Service DeliveryL<strong>AW</strong> FIRMS IN TRANSITION <strong>20<strong>14</strong></strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONEfficiency of Legal Service Delivery: Permanent ChangeQ:Do you th<strong>in</strong>k focus on improved practice efficiency will be a permanent trend go<strong>in</strong>gforward?<strong>20<strong>14</strong></strong>20132012201193.8%95.6%95.8%93.5%'Yes' - PermanentAn Altman Weil Flash Survey 16


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONEfficiency of Legal Service Delivery: TrendsQ:Do you th<strong>in</strong>k more commoditized legal work will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>20132012201188.6%89.7%83.6%81.3%20<strong>10</strong>65.9%'Yes' - PermanentQ:Do you th<strong>in</strong>k competition from non-traditional (<strong>in</strong>clud<strong>in</strong>g non-lawyer) serviceproviders will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>20132012201182.3%78.6%72.6%69.8%'Yes' - PermanentAn Altman Weil Flash Survey 17


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONEfficiency of Legal Service Delivery: Strategic ApproachQ:Many law firms feel pressure to change elements of their bus<strong>in</strong>ess model to staycompetitive <strong>in</strong> the post-recession economy. Has your firm significantly changedits strategic approach to efficiency of legal service delivery?25.7%39.4%Despite nearly unanimous belief that a focus onpractice efficiency is a permanent trend, 61% offirms have not significantly changed their strategicapproach <strong>in</strong> this area.34.9%YesNoUnder considerationComparison by firm size:Under 250lawyers250 lawyersor moreYesNoUnderconsideration34.1% 41.1% 24.8%53.8% 17.9% 28.2%Comparison by year:YesNoUnderconsideration<strong>20<strong>14</strong></strong> 39.4% 34.9% 25.7%2013 44.6% 33.0% 22.3%An Altman Weil Flash Survey 18


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONEfficiency DriversQ:Are your efforts to change efficiency of legal service delivery driven primarily by:- Internal factors (e.g., improved profitability)- External factors (e.g., client or market pressure)40.0% 60.0%0% 20% 40% 60% 80% <strong>10</strong>0%Driven by <strong>in</strong>ternal factorsDriven by external factorsComparison by firm size:InternalExternalUnder 250lawyers250 lawyersor more43.1% 56.9%32.9% 67.1%An Altman Weil Flash Survey 19


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONEfficiency: Partners’ Receptiveness to ChangeQ:Please assess your partners’ receptiveness to chang<strong>in</strong>g efficiency of legal servicedelivery:0 – Completely unreceptive Completely receptive - <strong>10</strong>50%40%% Response30%20%<strong>10</strong>%0%4.1%8.3%25.4%18.2% 16.2%13.8%6.9%4.1%0.3% 1.4% 1.4%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Receptiveness to changeRECEPTIVENESS LOW MODERATE HIGHRATING 0 1 2 3 4 5 6 7 8 9 <strong>10</strong>RESPONSE 46.4% 48.2% 5.5%Median rat<strong>in</strong>g: 6An Altman Weil Flash Survey 20


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONEfforts to Increase EfficiencyQ:Is your firm do<strong>in</strong>g any of the follow<strong>in</strong>g to <strong>in</strong>crease efficiency of legal servicedelivery?Us<strong>in</strong>g technology tools to replace human resourcesKnowledge management61.1%60.1%Shift<strong>in</strong>g work to contract/temporary lawyersProject management tra<strong>in</strong><strong>in</strong>gShift<strong>in</strong>g work from lawyers to paraprofessionals43.1%41.3%46.2%Reeng<strong>in</strong>eer<strong>in</strong>g work processesUs<strong>in</strong>g non-law-firm vendors20.8%29.9%None of the above4.9%Efforts to <strong>in</strong>crease efficiencyComparison by firm size:Under 250lawyers250 lawyersor moreUs<strong>in</strong>g technology tools to replace human resources 61.6% 59.7%Knowledge management 53.6% 77.9%Shift<strong>in</strong>g work to contract/temporary lawyers 38.4% 67.5%Project management tra<strong>in</strong><strong>in</strong>g 32.2% 72.7%Shift<strong>in</strong>g work from lawyers to paraprofessionals 38.4% 49.4%Reeng<strong>in</strong>eer<strong>in</strong>g work processes 27.0% 37.7%Us<strong>in</strong>g non-law-firm vendors 19.0% 26.0%None of the above 6.6% 0.0%An Altman Weil Flash Survey <strong>21</strong>


Pric<strong>in</strong>g StrategiesL<strong>AW</strong> FIRMS IN TRANSITION <strong>20<strong>14</strong></strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONMore Price Competition: Permanent ChangeQ:Do you th<strong>in</strong>k more price competition will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>20132012201120<strong>10</strong>93.8%95.6%91.6%89.6%88.8%'Yes' - PermanentAn Altman Weil Flash Survey 22


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPric<strong>in</strong>g: Strategic ApproachQ:Many law firms feel pressure to change elements of their bus<strong>in</strong>ess model to staycompetitive <strong>in</strong> the post-recession economy. Has your firm significantly changedits strategic approach to pric<strong>in</strong>g strategy?22.6%29.5%Virtually all firms are experienc<strong>in</strong>g<strong>in</strong>creased price competition, but only29.5% of firms surveyed are chang<strong>in</strong>g theirstrategic approach to pric<strong>in</strong>g.48.0%YesNoUnder considerationComparison by firm size:Under 250lawyers250 lawyersor moreYesNoUnderconsideration22.4% 56.1% <strong>21</strong>.5%48.7% 25.6% 25.6%Comparison by year:YesNoUnderconsideration<strong>20<strong>14</strong></strong> 29.5% 48.0% 22.6%2013 29.0% 53.6% 17.4%An Altman Weil Flash Survey 23


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPric<strong>in</strong>g DriversQ:Are your efforts to change pric<strong>in</strong>g strategy driven primarily by:- Internal factors (e.g., improved profitability)- External factors (e.g., client or market pressure)28.8% 71.2%0% 20% 40% 60% 80% <strong>10</strong>0%Driven by <strong>in</strong>ternal factorsDriven by external factorsComparison by firm size:InternalExternalUnder 250lawyers250 lawyersor more31.8% 68.2%<strong>21</strong>.9% 78.1%An Altman Weil Flash Survey 24


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPric<strong>in</strong>g Strategy: Partners’ Receptiveness to ChangeQ:Please assess your partners’ receptiveness to chang<strong>in</strong>g pric<strong>in</strong>g strategy:0 – Completely unreceptive Completely receptive - <strong>10</strong>50%40%% Response30%20%24.7%16.1%19.2%<strong>14</strong>.7%<strong>10</strong>%0%9.6%6.5%0.3% 0.7% 2.4% 4.1%1.7%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Receptiveness to changeRECEPTIVENESS LOW MODERATE HIGHRATING 0 1 2 3 4 5 6 7 8 9 <strong>10</strong>RESPONSE 44.2% 50.0% 5.8%Median rat<strong>in</strong>g: 6An Altman Weil Flash Survey 25


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONEfforts to Support Pric<strong>in</strong>g StrategyQ:Is your firm do<strong>in</strong>g any of the follow<strong>in</strong>g to support its pric<strong>in</strong>g strategy?Develop<strong>in</strong>g data on cost of services sold72.6%Tra<strong>in</strong><strong>in</strong>g lawyers to talk with clients aboutpric<strong>in</strong>gIdentify<strong>in</strong>g each client's unique pric<strong>in</strong>gpreferences49.3%44.8%Incorporat<strong>in</strong>g pric<strong>in</strong>g <strong>in</strong> all plann<strong>in</strong>g effortsSett<strong>in</strong>g marg<strong>in</strong> goals <strong>in</strong> firm and practicegroup plans31.9%28.8%None of the above11.1%Efforts support<strong>in</strong>g pric<strong>in</strong>g strategyComparison by firm size:Under 250lawyers250 lawyersor moreDevelop<strong>in</strong>g data on cost of services sold 67.3% 87.0%Tra<strong>in</strong><strong>in</strong>g lawyers to talk with clients about pric<strong>in</strong>g 41.7% 70.1%Identify<strong>in</strong>g each client's unique pric<strong>in</strong>g preferences 42.2% 51.9%Incorporat<strong>in</strong>g pric<strong>in</strong>g <strong>in</strong> all plann<strong>in</strong>g efforts 26.1% 48.1%Sett<strong>in</strong>g marg<strong>in</strong> goals <strong>in</strong> firm and practice group plans 25.1% 39.0%None of the above 13.7% 3.9%An Altman Weil Flash Survey 26


Alternative Fee ArrangementsL<strong>AW</strong> FIRMS IN TRANSITION <strong>20<strong>14</strong></strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlternative Fees: Permanent ChangeQ:Do you th<strong>in</strong>k more non-hourly bill<strong>in</strong>g will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>81.9%201379.5%201280.0%201174.9%20<strong>10</strong>78.7%'Yes' - PermanentAn Altman Weil Flash Survey 27


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlternative Fees: <strong>20<strong>14</strong></strong> UsageQ:Does your firm use any non-hourly based bill<strong>in</strong>g?No, 8.1%YesNoYes, 91.9%Comparison by firm size:YESNO50-99 lawyers 86.4% 13.6%<strong>10</strong>0-249 lawyers 94.4% 5.6%250-499 lawyers 94.4% 5.6%500-999 lawyers 97.1% 2.9%1,000+ lawyers <strong>10</strong>0.0% 0.0%An Altman Weil Flash Survey 28


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlternative Fees: As Percentage of All FeesQ:Approximately what percentage of your firm’s total fees <strong>in</strong> 2013 were generated bynon-hourly based bill<strong>in</strong>g?40%34.5%Response rate30%20%<strong>10</strong>%24.1%20.7%9.5%11.2%0%1% to 5% 6% to <strong>10</strong>% 11% to 15% 16% to 20% Over 20%Percentage of Fees from Non-Hourly Bill<strong>in</strong>gMedian: <strong>10</strong>%An Altman Weil Flash Survey 29


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlternative Fees: Change <strong>in</strong> UsageQ:In 2013, did your firm <strong>in</strong>crease its amount of non-hourly based bill<strong>in</strong>g (measuredby percentage of revenue)?9.0% 5.2% 37.1% 48.7%0% 20% 40% 60% 80% <strong>10</strong>0%Not sure Decreased No change Increased2013 Change <strong>in</strong> Non-Hourly Bill<strong>in</strong>gComparison by firm size:Increased use of non-hourly based bill<strong>in</strong>g <strong>in</strong> 2013INCREASED50-99 lawyers 38.5%<strong>10</strong>0-249 lawyers 47.5%250-499 lawyers 48.6%500-999 lawyers 69.7%1,000+ lawyers 88.9%An Altman Weil Flash Survey 30


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlternative Fees: Usage TrendsComparison by year:Use of alternative fee arrangementsYESNO<strong>20<strong>14</strong></strong> 91.9% 8.1%2013 96.2% 3.8%2012 94.1% 5.9%2011 95.0% 5.0%20<strong>10</strong> 94.5% 5.5%Comparison by year:Change <strong>in</strong> the amount of non-hourly bill<strong>in</strong>g <strong>in</strong> the prior year (measured as a percentageof revenue)NOT SURE DECREASE NO CHANGE INCREASE<strong>20<strong>14</strong></strong> 9.0% 5.2% 37.1% 48.7%2013 5.5% 2.7% 45.2% 46.6%2012 5.7% 1.4% 45.5% 47.4%2011 <strong>10</strong>.4% 1.8% 29.9% 57.9%An Altman Weil Flash Survey 31


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlternative Fees: Strategic ApproachQ:If your firm uses any non-hourly based bill<strong>in</strong>g, is your use of alternative feearrangements primarily reactive (<strong>in</strong> response to client requests) or primarilyproactive (aris<strong>in</strong>g from your belief <strong>in</strong> the competitive advantage of alternativefees)?PrimarilyProactive,28.4%PrimarilyReactive,71.6%Comparison by year:PROACTIVEREACTIVE<strong>20<strong>14</strong></strong> 28.4% 71.6%2013 31.5% 68.5%2012 33.2% 66.8%2011 32.2% 67.7%20<strong>10</strong> 41.3% 58.7%The number of firms that are proactive<strong>in</strong> their use of AFAs has decl<strong>in</strong>ed byalmost one third s<strong>in</strong>ce 20<strong>10</strong>.An Altman Weil Flash Survey 32


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlternative Fees: Profitability vs. Hourly FeesQ:Overall, compared to projects billed at an hourly rate, are your firm’s non-hourlyprojects more profitable or less profitable?Moreprofitable15.9%As profitable40.2%Less profitable29.9%Not sure<strong>14</strong>.0%All firmsAll firms should be able toanswer this question.A comparison of the reported profitability of alternative fee arrangements <strong>in</strong> thosefirms that report they are proactive <strong>in</strong> their use of non-hourly bill<strong>in</strong>g versus thosethat are reactive.Moreprofitable8.9%31.6%Non-hourly workis three times aslikely to be moreprofitable thanhourly work <strong>in</strong>proactive firms.As profitable40.8%40.1%Lessprofitable<strong>14</strong>.5%36.5%Not sure13.2%<strong>14</strong>.6%ReactiveProactiveAn Altman Weil Flash Survey 33


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlternative Fees: Profitability TrendsComparison by year:Profitability of non-hourly vs. hourly projectsNot sureLessprofitableAsprofitableMoreprofitable<strong>20<strong>14</strong></strong> <strong>14</strong>.0% 29.9% 40.2% 15.9%2013 <strong>14</strong>.2% 30.1% 39.7% 16.0%2012 17.4% 28.5% 40.1% <strong>14</strong>.0%2011 19.8% 32.0% 36.5% 11.7%20<strong>10</strong> 26.3% 23.9% 38.5% 11.2%Overall, s<strong>in</strong>ce 20<strong>10</strong>, firms have madelittle progress on mak<strong>in</strong>g non-hourlyprojects more profitable than thosebilled at an hourly rate.Comparison by year:Profitability of non-hourly vs. hourly projects <strong>in</strong> proactive firmsNot sureLessprofitableAsprofitableMoreprofitable<strong>20<strong>14</strong></strong> 13.2% <strong>14</strong>.5% 40.8% 31.6%2013 7.4% 13.2% 55.9% 23.5%2012 8.7% 15.9% 49.3% 26.1%2011 16.9% 12.7% 50.7% 19.7%20<strong>10</strong> 23.3% <strong>14</strong>.0% 45.3% 17.4%The likelihood that non-hourly projectswill be more profitable than hourlyprojects <strong>in</strong> firms that are proactive <strong>in</strong>their use of AFAs has nearly doubleds<strong>in</strong>ce 20<strong>10</strong>.An Altman Weil Flash Survey 34


Bill<strong>in</strong>g RatesL<strong>AW</strong> FIRMS IN TRANSITION <strong>20<strong>14</strong></strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPric<strong>in</strong>g: <strong>20<strong>14</strong></strong> Bill<strong>in</strong>g RatesQ:What is your firm’s actual or estimated change <strong>in</strong> standard hourly bill<strong>in</strong>g rates for<strong>20<strong>14</strong></strong> compared to 2013?CHANGE IN BILLING RATES – OVERALL CHANGE40%Response rate30%20%<strong>10</strong>%0%0.7%2.9%0.4%<strong>10</strong>.8%29.6%25.6%<strong>21</strong>.3%5.8%2.9%DecreaseNo change1%2%3%4%Overall Bill<strong>in</strong>g Rate Change5%6%7% or moreMedian change: +4%Comparison by year:MEDIANCHANGE<strong>20<strong>14</strong></strong> +4%2013 +3%2012 +4%2011 +4%20<strong>10</strong> +3%An Altman Weil Flash Survey 35


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPric<strong>in</strong>g: <strong>20<strong>14</strong></strong> Partner Bill<strong>in</strong>g RatesQ:What is your firm’s actual or estimated change <strong>in</strong> standard hourly bill<strong>in</strong>g rates for<strong>20<strong>14</strong></strong> compared to 2013?CHANGE IN BILLING RATES – PARTNERS40%Response rate31.4%30%20.6% 23.3%20%13.9%<strong>10</strong>%3.8% 3.1%0.3%1.4% 2.1%0%DecreaseNo change1%2%3%4%Partner Bill<strong>in</strong>g Rate Change5%6%7% or moreMedian change: +3%An Altman Weil Flash Survey 36


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPric<strong>in</strong>g: <strong>20<strong>14</strong></strong> Associate Bill<strong>in</strong>g RatesQ:What is your firm’s actual or estimated change <strong>in</strong> standard hourly bill<strong>in</strong>g rates for<strong>20<strong>14</strong></strong> compared to 2013?CHANGE IN BILLING RATES – ASSOCIATES40%Response rate30%20%<strong>10</strong>%0%0.7%4.5%0.3%7.0%<strong>21</strong>.3%18.5%29.4%7.0%11.2%DecreaseNo change1%2%3%4%Associate Bill<strong>in</strong>g Rate Change5%6%7% or moreMedian change: +4%An Altman Weil Flash Survey 37


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONBill<strong>in</strong>g Rates: TrendQ:Do you th<strong>in</strong>k smaller annual bill<strong>in</strong>g rate <strong>in</strong>creases will be a permanent trend go<strong>in</strong>gforward?<strong>20<strong>14</strong></strong>20132012201167.7%67.9%61.7%57.1%'Yes' - PermanentAn Altman Weil Flash Survey 38


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPric<strong>in</strong>g: RealizationQ:Overall, do you expect your firm’s effective (realized) rates for <strong>20<strong>14</strong></strong> to be up, downor the same as <strong>in</strong> 2013?5.4% 29.9%64.6%0% 20% 40% 60% 80% <strong>10</strong>0%Down from 2013 Same as 2013 Up from 2013Effective Realized RateComparison by year:DOWN SAME UP<strong>20<strong>14</strong></strong> 5.4% 29.9% 64.6%2013 8.5% 24.8% 66.7%2012 2.7% 28.7% 68.6%2011 2.9% 25.2% 71.8%20<strong>10</strong> 6.0% 34.6% 59.4%An Altman Weil Flash Survey 39


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPric<strong>in</strong>g: DiscountsQ:Do you know approximately what percentage of your firm’s legal fees come fromdiscounted rates?30%Response rate20%<strong>10</strong>%16.0%8.2%20.8%19.4%9.9%<strong>10</strong>.2%15.7%0%Don’tknow0% to<strong>10</strong>%11% to20%<strong>21</strong>% to30%31% to40%41% to50%Morethan 50%Median: <strong>21</strong>% to 30%Comparison of median results by firm size:MEDIANUnder 250 lawyers <strong>21</strong>% to 30%250 lawyers or more 31% to 40%An Altman Weil Flash Survey 40


Staff<strong>in</strong>g: <strong>Law</strong>yers & Non-<strong>Law</strong>yersL<strong>AW</strong> FIRMS IN TRANSITION <strong>20<strong>14</strong></strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong>yer Staff<strong>in</strong>g: Strategic ApproachQ:Many law firms feel pressure to change elements of their bus<strong>in</strong>ess model to staycompetitive <strong>in</strong> the post-recession economy. Has your firm significantly changedits strategic approach to lawyer staff<strong>in</strong>g strategy?27.4%45.8%26.7%YesNoUnder considerationComparison by firm size:Under 250lawyers250 lawyersor moreYesNoUnderconsideration41.0% 31.6% 27.4%59.2% 13.2% 27.6%An Altman Weil Flash Survey 41


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong>yer Staff<strong>in</strong>g Strategy: DriversQ:Are your efforts to change your lawyer staff<strong>in</strong>g strategy driven primarily by:- Internal factors (e.g., improved profitability)- External factors (e.g., client or market pressure)54.6% 45.4%0% 20% 40% 60% 80% <strong>10</strong>0%Driven by <strong>in</strong>ternal factorsDriven by external factorsComparison by firm size:InternalExternalUnder 250lawyers250 lawyersor more56.9% 43.1%49.3% 50.7%An Altman Weil Flash Survey 42


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong>yer Staff<strong>in</strong>g Strategy: Partners’ Receptiveness to ChangeQ:Please assess your partners’ receptiveness to chang<strong>in</strong>g your lawyer staff<strong>in</strong>gstrategy:0 – Completely unreceptive Completely receptive - <strong>10</strong>50%40%% Response30%20%26.1%17.5%<strong>14</strong>.1%16.8%<strong>10</strong>%0%4.1% 5.2% 5.2%8.3%0.7% 1.0%1.0%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Receptiveness to changeRECEPTIVENESS LOW MODERATE HIGHRATING 0 1 2 3 4 5 6 7 8 9 <strong>10</strong>RESPONSE 45.4% 48.4% 6.2%Median rat<strong>in</strong>g: 6An Altman Weil Flash Survey 43


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlternative Staff<strong>in</strong>g StrategiesQ:Is your firm currently pursu<strong>in</strong>g any of the follow<strong>in</strong>g alternative staff<strong>in</strong>g strategies?Us<strong>in</strong>g contract lawyers59.4%Us<strong>in</strong>g part-time lawyers55.5%Us<strong>in</strong>g staff lawyers48.1%Outsourc<strong>in</strong>g non-lawyer functionsCreat<strong>in</strong>g a low-cost service center for backofficefunctionsOutsourc<strong>in</strong>g legal work11.7%<strong>10</strong>.3%19.8%None of the above18.4%Staff<strong>in</strong>g AlternativesComparison by firm size:Under 250lawyers250 lawyersor moreUs<strong>in</strong>g contract lawyers 52.2% 78.2%Us<strong>in</strong>g part-time lawyers 52.2% 64.1%Us<strong>in</strong>g staff lawyers 36.6% 78.2%Outsourc<strong>in</strong>g non-lawyer functions 16.1% 29.5%Creat<strong>in</strong>g a low-cost service center for back office 7.8% <strong>21</strong>.8%Outsourc<strong>in</strong>g legal work 6.3% 20.5%None of the above 24.9% 1.3%An Altman Weil Flash Survey 44


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlternative Staff<strong>in</strong>g: TrendsQ:Do you th<strong>in</strong>k more contract lawyers will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>20132012201120<strong>10</strong>71.5%74.6%66.2%59.6%52.3%'Yes' - PermanentQ:Do you th<strong>in</strong>k more part-time lawyers will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>74.1%201370.5%'Yes' - PermanentAn Altman Weil Flash Survey 45


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAlternative Staff<strong>in</strong>g: TrendQ:Do you th<strong>in</strong>k outsourc<strong>in</strong>g legal work will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>20132012201150.7%46.4%45.5%41.1%20<strong>10</strong>27.6%'Yes' - PermanentAn Altman Weil Flash Survey 46


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPartner Strategy: Equity PartnershipQ:S<strong>in</strong>ce the recession, has it become harder to become an Equity Partner <strong>in</strong> yourfirm?71.1%28.9%YesNoComparison by firm size:YESNO50-99 lawyers 59.8% 40.2%<strong>10</strong>0-249 lawyers 73.4% 26.6%250-499 lawyers 79.0% <strong>21</strong>.1%500-999 lawyers 87.9% 12.1%1,000+ lawyers 89.9% 11.1%An Altman Weil Flash Survey 47


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPartner Strategy: Equity PartnershipQ:S<strong>in</strong>ce the recession, has it become harder to become an Equity Partner <strong>in</strong> yourfirm?Sample Comments: Yes, the threshold production numbers have gone up 20%.Those standards were on the <strong>in</strong>crease even before the recession, but the pace of that<strong>in</strong>crease has accelerated.While our standards have rema<strong>in</strong>ed fairly consistent, it is arguably more difficult to reachtargets due to the post-recession economy.Not because of a change <strong>in</strong> standards, but because of difficulty <strong>in</strong> build<strong>in</strong>g a book ofbus<strong>in</strong>ess by the typical home-grown candidate.Criteria have become better def<strong>in</strong>ed.We made a conscious decision to cont<strong>in</strong>ue to br<strong>in</strong>g people <strong>in</strong>to the equity ranks if theymet our longstand<strong>in</strong>g criteria. This has resulted <strong>in</strong> some dilution of PPP but the partnersaccepted that consequence.Although our vot<strong>in</strong>g partners say they want the firm to be more rigorous <strong>in</strong> partnershipdecisions, the partners' vot<strong>in</strong>g record reflects little change.An Altman Weil Flash Survey 48


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONEquity Partnership: TrendQ:Do you th<strong>in</strong>k fewer equity partners will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>20132012201120<strong>10</strong>74.1%72.1%67.6%68.4%63.4%'Yes' - PermanentAn Altman Weil Flash Survey 49


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPartner Strategy: Non-Equity PartnersQ:In your op<strong>in</strong>ion, approximately what percentage of your current non-equitypartners have a realistic shot at jo<strong>in</strong><strong>in</strong>g the equity ranks of your firm?0% - 25%27.6%26% - 50%41.4%51% - 75%24.9%76% - <strong>10</strong>0%6.1%Percentage likely to make Equity PartnerAn Altman Weil Flash Survey 50


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPartner Strategy: Non-Equity PartnersQ:In your op<strong>in</strong>ion, does your firm currently have too many non-equity partners?45.8%48.1%YesNo6.1%Not sureComparison by firm size:YES NO NOT SURE50-99 lawyers 28.4% 63.2% 8.4%<strong>10</strong>0-249 lawyers 50.0% 45.9% 4.1%250-499 lawyers 54.6% 36.4% 9.1%500-999 lawyers 72.4% 27.6% 0.0%1,000+ lawyers 71.4% <strong>14</strong>.3% <strong>14</strong>.3%An Altman Weil Flash Survey 51


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPartner Strategy: Non-Equity PartnersQ:In your op<strong>in</strong>ion, does your firm currently have too many non-equity partners?Sample Comments – NoPartner title reflects quality and experience; good for market<strong>in</strong>g and client comfort.Unlike many firms, our non-equity partners are generally productive. It's our Counselcategory that needs work.We have been more aggressive about mov<strong>in</strong>g non-equities to equity partners <strong>in</strong> the pastyear. Before last year, the answer would have been yes.Sample Comments – Not sureAt moment, firm is busy enough to benefit from their experience.Sample Comments – YesNot by absolute number, but based on productivity.Not so much <strong>in</strong> number but <strong>in</strong> terms of too many who shouldn't be with the firm, and likelywon't be for longSome believe that the number of non-equity partners takes away from opportunitieswhich could otherwise be afforded to "superstar" associates who are on a path to makeequity partner. I th<strong>in</strong>k hav<strong>in</strong>g non-equity partners serves a role, but we have to carefullymanage the group.The firm is look<strong>in</strong>g at the issue and is start<strong>in</strong>g to address non-equity partners who aretak<strong>in</strong>g opportunities away from either associates or newly promoted non-equity partners.The non-equity position was orig<strong>in</strong>ally created as a short term (usually 3-4 years) spot forattorneys who clearly were on a path toward equity. I believe it still works well for thatspecific purpose. However, it has evolved to a po<strong>in</strong>t where it <strong>in</strong>cludes lawyers who mayhave a narrow skill set that would not justify equity consideration but who we needed tomake partner if we wanted to keep them. Also, while we don't do it often, the non-equityposition has served as a "land<strong>in</strong>g spot" for equity partners who were no longer deserv<strong>in</strong>gof an equity position but who were not asked to leave. In addition, I believe the existenceof a non-equity category has enabled us to at times avoid a tough decision <strong>in</strong> regard to apartner candidate who we suspect will probably never make equity. For these reasons,the non-equity category has become difficult to manage.An Altman Weil Flash Survey 52


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONPartner Strategy: Non-Equity PartnersQ:Do you have an ‘up or out’ policy for non-equity partners? (responses are frommulti-tier firms only.)<strong>10</strong>.7%2.2%87.0%YesNoWe're consider<strong>in</strong>g itAlthough almost half of all firms th<strong>in</strong>k they havetoo many non-equity partners, only 2.2% have an‘up-or-out’ policy <strong>in</strong> place. <strong>Law</strong> firms need tomanage the non-equity tier with much moreattention and discipl<strong>in</strong>e – <strong>in</strong>clud<strong>in</strong>g standards forentry and exit.An Altman Weil Flash Survey 53


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONLaterals Strategy: EffectivenessQ:Consider<strong>in</strong>g the performance of the lateral partners your firm has hired <strong>in</strong> the lastfive years (whether they are still at your firm or not), what percentage would youhire aga<strong>in</strong> today?0% - 25%5.4%26% - 50%16.2%51% - 75%45.3%76% - <strong>10</strong>0%33.1%Percentage you would hire aga<strong>in</strong>Sample CommentsA few misses but not terribly many - and the more experienced we are at it, the better weare.In the aggregate, lateral recruitment was critical and has been a success. Of course, somehave been better than others.Not all of them work out as expected, but we're very selective and probably hire fewerlateral partners than most competitive firms.Our best successes (close to <strong>10</strong>0%) have been at the senior, "ra<strong>in</strong>mak<strong>in</strong>g" level.As we engaged <strong>in</strong> more lateral recruit<strong>in</strong>g and hired a professional recruiter work<strong>in</strong>g for us,the quality of candidates dramatically improved. We learned that recruiters who br<strong>in</strong>g acandidate to you are not worth talk<strong>in</strong>g to, much less hir<strong>in</strong>g.Predict<strong>in</strong>g the future success of some laterals is easy; but for most, it's very difficult.We have not had good success with lateral partner hir<strong>in</strong>g.An Altman Weil Flash Survey 54


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONLaterals Strategy: Economic ImpactQ:Consider<strong>in</strong>g all of the lateral moves to and from your firm <strong>in</strong> the last five years,please assess the overall economic impact lateral partner movement has had onyour firm.0 – Our firm is much weaker Our firm is much stronger – <strong>10</strong>50%40%% Response30%20%<strong>10</strong>%0%26.5% 25.8%13.1% 13.8% <strong>10</strong>.1%2.7% 3.4% 4.4%0.3% 0.0% 0.0%0 1 2 3 4 5 6 7 8 9 <strong>10</strong>Economic impactECONOMICIMPACTLOW MODERATE HIGHRATING 0 1 2 3 4 5 6 7 8 9 <strong>10</strong>RESPONSE 19.5% 66.1% <strong>14</strong>.5%Median rat<strong>in</strong>g: 7An Altman Weil Flash Survey 55


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONLaterals: TrendQ:Do you th<strong>in</strong>k <strong>in</strong>creased lateral movement will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>74.5%201372.8%'Yes' - PermanentAn Altman Weil Flash Survey 56


<strong>Law</strong> Firm GrowthL<strong>AW</strong> FIRMS IN TRANSITION <strong>20<strong>14</strong></strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> Firm Growth Strategy: <strong>20<strong>14</strong></strong> PlansQ:What growth options, if any, will your law firm pursue <strong>in</strong> <strong>20<strong>14</strong></strong>?Acquire laterals91.1%4.3%Acquire groups64.7%<strong>10</strong>.7%Open new US office/s26.1%12.0%Acquire law firm/s23.1%15.9%Merger of equals8.8%11.3%Consider be<strong>in</strong>gacquired4.5% 6.7%Open new overseasoffice/s3.882.3%Will pursueNot sureAn Altman Weil Flash Survey 57


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> Firm Growth Strategy: TrendsTop <strong>20<strong>14</strong></strong> growth options by firm size:Under 250lawyers250 lawyersor moreAcquire laterals 87.8% <strong>10</strong>0%Acquire groups 52.6% 96.3%Open new US offices/s 19.2% 45.2%Acquire law firms 16.8% 40.0%Top growth options by year:20<strong>10</strong> 2011 2012 2013 <strong>20<strong>14</strong></strong>Acquire laterals 85.3% 91.6% 92.3% 89.4% 91.1%Acquire groups 54.8% 67.1% 68.2% 62.0% 64.7%Open new US office/s 17.5% 24.6% 27.9% 27.4% 26.1%Acquire law firm/s 19.7% 23.0% 29.5% 27.1% 23.1%An Altman Weil Flash Survey 58


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> Firm Growth: Five Year OutlookQ:Five years from now, how do you th<strong>in</strong>k the core components of your law firm willhave changed <strong>in</strong> size?Equity Partners16.6%32.1%50.3%Non-equity partners5.8%15.3%25.5%53.4%Partner-trackassociates16.4%34.6%46.6%Non-partner-trackassociates6.8%7.8%27.6%57.8%Paralegals9.7%46.0%41.6%Adm<strong>in</strong>istrativeprofessionals22.1%54.9%19.7%Support staff44.6%39.3%13.1%Not sure Fewer About the same MoreAn Altman Weil Flash Survey 59


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONSupport Staff: TrendQ:Do you th<strong>in</strong>k fewer support staff will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>88.6%201389.7%201280.5%201188.3%'Yes' - PermanentAn Altman Weil Flash Survey 60


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> Firm Growth ImperativeQ:Do you believe growth (<strong>in</strong> terms of lawyer headcount) is a requirement for yourlaw firm’s cont<strong>in</strong>ued success?49.3%42.7%YesNoNot sure8.0%Comparison by year:YES NO NOT SURE<strong>20<strong>14</strong></strong> 49.3% 42.7% 8.0%2013 55.7% 35.7% 8.5%An Altman Weil Flash Survey 61


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> Firm Growth ImperativeQ:Do you believe growth (<strong>in</strong> terms of lawyer headcount) is a requirement for yourlaw firm’s cont<strong>in</strong>ued success?Sample Comments - YesYes, to attract and reta<strong>in</strong> clients:I believe that cont<strong>in</strong>ued growth, depth and expertise is essential to secur<strong>in</strong>g high valueengagements.In sophisticated practices such as we have there is a need to show critical mass anddepth. We need to demonstrate not just expertise but the ability to get the mattercompleted quickly and with maximum efficiencies. It cannot appear to "overwhelm" thefirm's capacity.We have some smaller offices <strong>in</strong> large markets that must be bigger to compete better.Yes, to add depth or breadth:Only to ma<strong>in</strong>ta<strong>in</strong> adequate depth/redundancy <strong>in</strong> important practice areas.Scale cont<strong>in</strong>ues to be important to build the efficiencies we need and to allow the firm toimprove the support we are able to provide the firm attorneys and our clients.Because we are expand<strong>in</strong>g <strong>in</strong>to other states and jurisdictions.Yes, to be more profitable:If we can cont<strong>in</strong>ue to attract <strong>in</strong>dividuals or groups to enhance exist<strong>in</strong>g profitable practicesor to start new ones that make sense for the firm then the answer would be yes.Depends on def<strong>in</strong>ition of success, but we need to grow headcount to rema<strong>in</strong> competitive<strong>in</strong> our core fields and grow our profitability.Not growth for growth’s sake, but rather growth <strong>in</strong> lawyer headcount to <strong>in</strong>crease revenues,while at the same time aggressively manag<strong>in</strong>g expenses, therefore lead<strong>in</strong>g to betterprofitability.Yes, we believe <strong>in</strong> growth:It is very much part of our culture, so yes.Not big growth for growth's sake, but organic, strategic growth.The firm can cont<strong>in</strong>ue to be successful with our current headcount; we believe that greatersuccess will require us to grow.An Altman Weil Flash Survey 62


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong> Firm Growth ImperativeQ:Do you believe growth (<strong>in</strong> terms of lawyer headcount) is a requirement for yourlaw firm’s cont<strong>in</strong>ued success?Sample Comments - NoNo, we want growth <strong>in</strong> profitability / productivity rather than headcount:Increased profitability is the desired goal. With or without growth, profits are the goal.We might be more profitable by limit<strong>in</strong>g the number of attorneys and be<strong>in</strong>g more selectiveabout reta<strong>in</strong><strong>in</strong>g clients, i.e., elim<strong>in</strong>at<strong>in</strong>g some less profitable relationships.Not overall headcount, but "headcount" of producers.No, we value quality over quantity:Success is measured by our ability to attract and reta<strong>in</strong> high quality lawyers who canserve well exist<strong>in</strong>g and new clients.Long term headcount growth may be a requirement for cont<strong>in</strong>ued success but short term Iam more focused on improv<strong>in</strong>g productivity and quality of lawyers rather than headcount.No, it’s not required:We believe growth is just one component of the firm's cont<strong>in</strong>ued success.Not as an objective; only as <strong>in</strong>cidental to strategic growth.No, butBut sometimes size matters when it comes to how potential clients evaluate the firm'ssuitability for handl<strong>in</strong>g certa<strong>in</strong> matters.As long as acceptable leverage is ma<strong>in</strong>ta<strong>in</strong>ed.An Altman Weil Flash Survey 63


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong>yer Headcount 2013: Net ChangeQ:What was your firm’s approximate net change <strong>in</strong> lawyer headcount <strong>in</strong> each of thefollow<strong>in</strong>g categories <strong>in</strong> 2013?Equity Partners25.5%28.4%46.1%Non-equity Partners16.5%25.3%58.2%Partner-trackAssociates19.2%29.9%51.0%Non-partner-trackAssociates7.4%57.4%35.1%Other full-time lawyers<strong>10</strong>.1%53.2%36.7%Decreased Rema<strong>in</strong>ed the same IncreasedSummary of median change <strong>in</strong> 2013 headcount – by position:MedianEquity partnersNo changeNon-equity partners +2%Partner-track associates +1%Non-partner-track associatesOther full-time lawyersNo changeNo changeAn Altman Weil Flash Survey 64


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong>yer Headcount 2013: Equity PartnersDETAIL: EQUITY PARTNERS30%28.4%28.4%Response rate20%<strong>10</strong>%1.8%3.0%6.3%<strong>14</strong>.4%9.2%3.3% 5.2%0%down <strong>10</strong>% or more-7% to -9%-4% to -6%-1% to -3%no change+1% to 3%+4% to 6%+7% to 9%up <strong>10</strong>% or more2013 Net Change <strong>in</strong> Equity Partner HeadcountMedian change: No changeAn Altman Weil Flash Survey 65


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong>yer Headcount 2013: Non-Equity PartnersDETAIL: NON-EQUITY PARTNERSResponse rate30%26.4%25.3%20%<strong>14</strong>.6%13.4%<strong>10</strong>%7.3%5.4%3.8%3.8%0.0%0%down <strong>10</strong>% or more-7% to -9%-4% to -6%-1% to -3%no change+1% to 3%+4% to 6%+7% to 9%up <strong>10</strong>% or more2013 Net Change <strong>in</strong> Non-Equity Partner HeadcountMedian change: +2%An Altman Weil Flash Survey 66


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong>yer Headcount 2013: Partner-Track AssociatesDETAIL: PARTNER-TRACK ASSOCIATES30%29.9%Response rate20%<strong>10</strong>%7.3%5.4% 5.4%22.2%15.7%5.4%7.7%1.1%0%down <strong>10</strong>% or more-7% to -9%-4% to -6%-1% to -3%no change+1% to 3%+4% to 6%+7% to 9%up <strong>10</strong>% or more2013 Net Change <strong>in</strong> Partner-Track Associate HeadcountMedian change: +1%An Altman Weil Flash Survey 67


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong>yer Headount 2013: Non-Partner Track AssociatesDETAIL: NON-PARTNER-TRACK ASSOCIATES70%60%57.4%Response rate50%40%30%20%<strong>10</strong>%0.8% 0.8% 3.7% 2.1%0%down <strong>10</strong>% or more-7% to -9%-4% to -6%-1% to -3%no change16.1%9.5%8.3%1.2%+1% to 3%+4% to 6%+7% to 9%up <strong>10</strong>% or more2013 Net Change <strong>in</strong> Non-Partner-Track Associate HeadcountMedian change: No changeAn Altman Weil Flash Survey 68


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>Law</strong>yer Headcount 2013: Other Full-Time <strong>Law</strong>yersDETAIL: OTHER FULL-TIME L<strong>AW</strong>YERS60%50%53.2%Response rate40%30%20%19.4%8.4%<strong>10</strong>%5.5%3.8%0.8% 0.0%3.4% 5.5%0%down <strong>10</strong>% or more-7% to -9%-4% to -6%-1% to -3%no change+1% to 3%+4% to 6%+7% to 9%up <strong>10</strong>% or more2013 Net Change <strong>in</strong> Other Full-Time <strong>Law</strong>yer HeadcountMedian change: No changeAn Altman Weil Flash Survey 69


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAssociates: TrendsQ:Do you th<strong>in</strong>k smaller first-year classes will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>2013201255.4%60.3%62.2%201120<strong>10</strong>39.6%41.8%'Yes' - PermanentQ:Do you th<strong>in</strong>k reduced leverage will be a permanent trend go<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>65.4%201356.7%201257.7%201<strong>14</strong>4.6%20<strong>10</strong>42.0%'Yes' - PermanentAn Altman Weil Flash Survey 70


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONAssociates: TrendsQ:Do you th<strong>in</strong>k hold<strong>in</strong>g the l<strong>in</strong>e on associates salaries will be a permanent trend go<strong>in</strong>gforward?<strong>20<strong>14</strong></strong><strong>21</strong>.1%201324.8%2012<strong>21</strong>.5%'Yes' - PermanentQ:Do you th<strong>in</strong>k reduced associate salaries will be a permanent trend go<strong>in</strong>g forward?201118.3%20<strong>10</strong>32.4%'Yes' - PermanentAn Altman Weil Flash Survey 71


F<strong>in</strong>ancial PerformanceL<strong>AW</strong> FIRMS IN TRANSITION <strong>20<strong>14</strong></strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONF<strong>in</strong>ancial Performance: 2013Q:How did your law firm perform <strong>in</strong> 2013 compared to 2012?Gross Revenue8.9%20.4%11.8% 22.5%36.4%RPL6.6%17.9%15.0%31.8%28.8%PPEP13.0%17.8%13.8% 24.3%31.2%Down 4+% Down 1-4% No change Up 1-4% Up 4+%An Altman Weil Flash Survey 72


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONGross Revenue: Trend 2009 - 2013Comparison by year:20138.9%20.4%11.8%22.5%36.4%20129.4%<strong>14</strong>.8%13.0%23.3%39.5%20113.8%<strong>14</strong>.5%8.1%26.8%46.8%20<strong>10</strong><strong>10</strong>.0%11.7%11.7%28.0%38.5%200920.5%23.7%9.8% <strong>21</strong>.4%24.7%Down 4+% Down 1-4% No change Up 1-4% Up 4+%An Altman Weil Flash Survey 73


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONRevenue Per <strong>Law</strong>yer: Trend 2009 - 2013Comparison by year:20136.6%17.9%15.0%31.8%28.8%20125.5%15.5%<strong>14</strong>.6%30.1%34.2%201112.4%8.0%34.7%42.7%20<strong>10</strong>4.8%13.5%9.1%34.8%37.8%200916.0%25.0%12.5% 25.5%<strong>21</strong>.0%Down 4+% Down 1-4% No change Up 1-4% Up 4+%An Altman Weil Flash Survey 74


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONProfits Per Equity Partner: Trend 2009 - 2013Comparison by year:201313.0%17.8%13.8%24.3%31.2%20128.2%18.7%11.4%22.8%38.8%20119.8%12.4%6.7%23.1%48.0%20<strong>10</strong>6.1%12.2%8.7%17.8%55.2%200920.7%16.7%6.6% 19.7%36.4%Down 4+% Down 1-4% No change Up 1-4% Up 4+%An Altman Weil Flash Survey 75


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONF<strong>in</strong>ancial Performance: Five Year TrendsComparison of five years of survey results for economic performance <strong>in</strong> the prior year.Figures <strong>in</strong>dicate the percentage of responses <strong>in</strong> each category (not the percentage change <strong>in</strong>performance).GrossrevenueDownNochangeUp2013 29.3% 11.8% 58.9%2012 24.2% 13.0% 62.8%2011 18.3% 8.1% 73.6%20<strong>10</strong> <strong>21</strong>.7% 11.7% 66.5%2009 44.2% 9.8% 46.1%RPLDownNochangeUp2013 24.5% 15.0% 60.6%2012 <strong>21</strong>.0% <strong>14</strong>.6% 64.3%2011 <strong>14</strong>.6% 8.0% 77.4%20<strong>10</strong> 18.3% 9.1% 72.6%2009 41.0% 12.5% 46.5%PPEPDownNochangeUp2013 30.8% 13.8% 55.5%2012 26.9% 11.4% 61.6%2011 22.2% 6.7% 71.1%20<strong>10</strong> 18.3% 8.7% 73.0%2009 37.4% 6.6% 56.1%An Altman Weil Flash Survey 76


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONF<strong>in</strong>ancial Performance: Firm Size TrendsComparison by firm size for economic performance <strong>in</strong> the prior year. Figures <strong>in</strong>dicate thepercentage of responses <strong>in</strong> each category (not the percentage change <strong>in</strong> performance).Gross revenueDownNochangeUpUnder 250 lawyers 33.0% 11.8% 55.2%250 lawyers or more 19.5% 11.7% 68.8%Revenue per lawyerDownNochangeUpUnder 250 lawyers 28.3% 12.6% 59.1%250 lawyers or more <strong>14</strong>.5% <strong>21</strong>.1% 64.5%Profits per partnerDownNochangeUpUnder 250 lawyers 32.7% <strong>14</strong>.1% 53.3%250 lawyers or more 26.0% 13.0% 61.0%An Altman Weil Flash Survey 77


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONF<strong>in</strong>ancial Performance: 2013 Overhead CostsQ:How did your law firm perform <strong>in</strong> 2013 compared to 2012?6.2% 19.4% 18.3% 39.6%16.5%Down over 4% Down 1-4% No change Up 1-4% Up over 4%2013 OverheadComparison by year of five years of survey results on overhead costs. Figures<strong>in</strong>dicate the percentage of responses <strong>in</strong> each category (not the percentage change <strong>in</strong>performance).OverheadDownNochangeUp2013 25.6% 18.3% 56.1%2012 29.8% 23.5% 46.6%2011 20.1% <strong>21</strong>.0% 58.9%20<strong>10</strong> 52.8% 12.7% 34.5%2009 69.0% 11.5% 19.5%An Altman Weil Flash Survey 78


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONF<strong>in</strong>ancial Performance: TrendsQ:Do you th<strong>in</strong>k a slowdown <strong>in</strong> the growth of profits per partner will be a permanent trendgo<strong>in</strong>g forward?<strong>20<strong>14</strong></strong>201358.3%55.6%201247.7%'Yes' - PermanentQ:Do you th<strong>in</strong>k lower profits per partner will be a permanent trend go<strong>in</strong>g forward?201115.6%20<strong>10</strong>26.6%'Yes' - PermanentAn Altman Weil Flash Survey 79


Outlook: Plann<strong>in</strong>g for the FutureL<strong>AW</strong> FIRMS IN TRANSITION <strong>20<strong>14</strong></strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONOutlook: Plann<strong>in</strong>g for the FutureQ:What is your law firm’s basic plann<strong>in</strong>g horizon?1 to 2 years23.0%3 to 5 years69.3%6 to 8 yearsMore than 8yearsWe don't doformal plann<strong>in</strong>g4.2%1.1%2.4%Only 5.3% of firms are rout<strong>in</strong>ely look<strong>in</strong>g fartherthan five years out <strong>in</strong> their plann<strong>in</strong>gBasic Plann<strong>in</strong>g HorizonAn Altman Weil Flash Survey 80


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONOutlook: Plann<strong>in</strong>g for the FutureQ:As your firm plans for the future, are you systematically lay<strong>in</strong>g the groundworknow for any long-term strategies that will not reach fruition for 8 to <strong>10</strong> years?43.7%Short-term operational plann<strong>in</strong>g isalways important. But longer-termstrategies will be needed to respondand adapt to shift<strong>in</strong>g market forcesthat affect competitiveness.56.3%YesNoAn Altman Weil Flash Survey 81


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONOutlook: Plann<strong>in</strong>g for the FutureQ:As your firm plans for the future, are you systematically lay<strong>in</strong>g the groundworknow for any long-term strategies that will not reach fruition for 8 to <strong>10</strong> years?Sample Comments – No <strong>Law</strong> firms don't reta<strong>in</strong> earn<strong>in</strong>gs and partners want to be paid now, not later, so an 8-<strong>10</strong>year horizon is difficult to lay groundwork for <strong>in</strong> anyth<strong>in</strong>g more than a modest, generalway.Most of our specific plann<strong>in</strong>g <strong>in</strong>itiatives are expected to reach fruition with<strong>in</strong> 3 to 5 years orso, but are believed to be essential to our 8 to <strong>10</strong> year time horizon.Our partnership has not embraced the concept of succession plann<strong>in</strong>g.No, although many th<strong>in</strong>gs we are do<strong>in</strong>g will take 8 years to be fully embraced andimplemented like LPM.Not yet but th<strong>in</strong>k<strong>in</strong>g that way. We know we need to.Sample Comments – YesWe do shorter strategic plans because of the economy and the rapid pace of change, butwe do longer plann<strong>in</strong>g for demographics issues.Primarily <strong>in</strong> area of talent development and new partner plann<strong>in</strong>g.Identify<strong>in</strong>g next generation leaders; creat<strong>in</strong>g knowledge databases.Succession plann<strong>in</strong>g <strong>in</strong>itiatives will necessarily have a slightly longer trajectory. Manydevelopment and tra<strong>in</strong><strong>in</strong>g <strong>in</strong>itiatives for our younger lawyers should bear fruit for a longtime to come.Chang<strong>in</strong>g the makeup of the demographics to <strong>in</strong>clude fewer equity partners andassociates on equity partner tracks, and more senior counsel, staff attorneys, paralegals,patent agents, contract attorneys and other less traditional staff<strong>in</strong>g models to meet clientneeds.Plans are be<strong>in</strong>g laid by leadership; however, it rema<strong>in</strong>s to be seen if they will be embracedby a substantial number of equity partners.An Altman Weil Flash Survey 82


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONOutlook: <strong>Law</strong> <strong>Firms</strong> <strong>in</strong> 2024Q:If you believe that the legal profession is <strong>in</strong> transition, <strong>in</strong> what significant ways doyou expect your law firm will be different ten years from now?We received a wide variety of responses to this open-ended question, <strong>in</strong>clud<strong>in</strong>g both ‘bigpicture’ descriptions of the future of the profession and specific changes that law firmleaders anticipate. Follow<strong>in</strong>g is a sampl<strong>in</strong>g of representative comments.Sample CommentsTHE FUTURE OF THE PROFESSIONHigher reliance on technology solutions and the life of those solutions will shorten. Pric<strong>in</strong>gmodels will resemble a manufactur<strong>in</strong>g environment - standard cost<strong>in</strong>g, activity based, etc.Hope that the strength of my firm will put us <strong>in</strong> a position to pick off trophy attorneys andclients as other firms stumble.There may be fewer high <strong>in</strong>come earners and more moderate <strong>in</strong>come earners. Theremay be less commoditized work performed while more highly skilled work of highimportance to clients occupies the high <strong>in</strong>come earners. The location of the lawyer andaddress of the office may be of less importance to clients than the reputation and ability ofthe lawyer or team of lawyers <strong>in</strong> relation to the clients <strong>in</strong>dustry and specific issues.Better utilization of technology. Gen-X/Millennials will be that much older and have more<strong>in</strong>put on how to efficiently deliver client service, with some of the older generation hav<strong>in</strong>gretired. Likely to be much more value based/project management based/alternative feebased work which will require a different delivery model for legal services. Fewer supportstaff. Likely more outsourc<strong>in</strong>g on adm<strong>in</strong>istrative services with<strong>in</strong> the firm.Technology will play a more important role as will contract lawyers and staff<strong>in</strong>g "ondemand." We will see more fixed pric<strong>in</strong>g although not an entire change from hourly bill<strong>in</strong>g.Non-lawyer professionals <strong>in</strong> litigation support and project management will ga<strong>in</strong>acceptance. More mergers and if laws change, mergers of large firms with account<strong>in</strong>g orconsult<strong>in</strong>g firms.Fewer equity owners though with a hybrid class of non-equity owners who have sk<strong>in</strong> <strong>in</strong>the game but not full ownership or vot<strong>in</strong>g rights with<strong>in</strong> the firm. More services will bedelivered from lower cost sites either <strong>in</strong> the United States or outside of it and technologywill be used to replace a significant amount of non-bill<strong>in</strong>g support staff. Those who cannotbe replaced, <strong>in</strong> large measure, will be outsourced.An Altman Weil Flash Survey 83


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONOutlook: <strong>Law</strong> <strong>Firms</strong> <strong>in</strong> 2024If you believe that the legal profession is <strong>in</strong> transition, <strong>in</strong> what significant ways doQ: you expect your law firm will be different ten years from now?Sample Comments (cont<strong>in</strong>ued)THE FUTURE OF THE PROFESSIONFewer equity partners and fewer lawyers overall with more "super paralegals" with legaland technology skills. More reliance on technology tools, KM and project management.Less physical space and more lawyers that work on an as needed basis.Reduce salaried lawyers and paralegals to 60-70% of current levels and <strong>in</strong>crease projectbased hir<strong>in</strong>g. Build robust <strong>in</strong>ternal talent management system to deal with use of projectbased lawyers. Replace paralegal function with project management function. 30-50% ofengagements will be on fixed fees with<strong>in</strong> five years. Further reduce office space perlawyer to 65% of exist<strong>in</strong>g commitment with<strong>in</strong> 5 years by a substantial number of equitypartners.STAFFING MODELS: L<strong>AW</strong>YERS & NON-L<strong>AW</strong>YERSChang<strong>in</strong>g the makeup of the demographics to <strong>in</strong>clude fewer equity partners andassociates on equity partner tracks, and more senior counsel, staff attorneys, paralegals,patent agents, contract attorneys and other less traditional staff<strong>in</strong>g models to meet clientneeds. I also anticipate non-lawyer professionals will become a bigger part of the firm,<strong>in</strong>clud<strong>in</strong>g leadership roles.Staff<strong>in</strong>g, use of <strong>in</strong>novative technology, creation of new critically important full time legalpositions such as knowledge management partner, staff<strong>in</strong>g/project management partner,technology partner, etc.Fewer equity partners with leverage primarily consist<strong>in</strong>g of staff attorneys and paralegalsand the entire group mak<strong>in</strong>g use of technology and knowledge management tools wecannot truly envision now.<strong>Law</strong>yers will have less autonomy about the delivery of legal services and adm<strong>in</strong>istrationwill be more <strong>in</strong>volved <strong>in</strong> how the lawyers deliver legal services and at what price.More adm<strong>in</strong> staff to manage processes and profitability.We will rely less on secretaries and support staff. That will allow us to rema<strong>in</strong> competitiveon pric<strong>in</strong>g.An Altman Weil Flash Survey 84


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONOutlook: <strong>Law</strong> <strong>Firms</strong> <strong>in</strong> 2024If you believe that the legal profession is <strong>in</strong> transition, <strong>in</strong> what significant ways doQ: you expect your law firm will be different ten years from now?Sample Comments (cont<strong>in</strong>ued)EFFICIENCY OF LEGAL SERVICE DELIVERYMuch different service delivery models, <strong>in</strong>clud<strong>in</strong>g lower cost offices focus<strong>in</strong>g on back officeand commoditized practices, better <strong>in</strong>ternal data management to improve efficiency ofAFAs, more part time and flex positions that allow for specialized practices that can't bejustified on a full time basis.We will have better data related to our experience and costs. We will be good atmanag<strong>in</strong>g to budgets. We will be more sophisticated on pric<strong>in</strong>g. Our workforce will bebetter optimized to client needs.Much greater reliance on alternative fee, as opposed to hourly, bill<strong>in</strong>g arrangements.Higher attorney-to-legal assistant ratio. More efficient use of office space (one size officefor all attorneys). Greater reliance on technology-based improvements <strong>in</strong> efficiency.Better use of technologies, <strong>in</strong>ternal data and metrics, non-lawyer professionals to createmore efficient and better delivery of services, legal and non-legal, to drive revenues andprofits per partner.PROFESSION BECOMES MORE LIKE A BUSINESSMuch more bus<strong>in</strong>ess-like. The cost will <strong>in</strong>volve some sacrifice of "the old ways" and thecollegiality that the profession still enjoys to some degree, but the market is mandat<strong>in</strong>gserious change.We will be structured more like a bus<strong>in</strong>ess with a corporate model with divisions. Thechanges <strong>in</strong> our firm and <strong>in</strong> the <strong>in</strong>dustry will come slower than the pundits suggest, but theywill come nonetheless.An Altman Weil Flash Survey 85


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONOutlook: <strong>Law</strong> <strong>Firms</strong> <strong>in</strong> 2024If you believe that the legal profession is <strong>in</strong> transition, <strong>in</strong> what significant ways doQ: you expect your law firm will be different ten years from now?Sample Comments (cont<strong>in</strong>ued)FIRM SIZEFewer lawyers, with those lawyers tak<strong>in</strong>g on more risk and provid<strong>in</strong>g less process.Larger, more centralized <strong>in</strong> management, possibly offer<strong>in</strong>g non-legal related services.While I am not sure that the firm will be significantly larger, I th<strong>in</strong>k that our firm will be decentralizedwith multiple offices of similar sizes. I also th<strong>in</strong>k that there will be nationaladmission standards which may change the growth strategy of the Am<strong>Law</strong> 200.Less emphasis on be<strong>in</strong>g a "full service firm."PROFITABILITYDownward pressure on rates paid by <strong>in</strong>stitutional clients will cause firms to cut costs,leverage associates and take other steps to ma<strong>in</strong>ta<strong>in</strong> earn<strong>in</strong>gs.Lower growth rate than <strong>in</strong> the past ten years, higher focus on ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g marg<strong>in</strong>s and perpartner profitability.More emphasis on profitability and a quicker decision mak<strong>in</strong>g process.Leaner but more profitable.TECHNOLOGYA new generation of lawyers will be <strong>in</strong> charge ten years from now that will understand howto effectively utilize technology. They will drive the improved use of technology to serveclients.Everyone will have to embrace technology.An Altman Weil Flash Survey 86


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITIONOutlook: <strong>Law</strong> <strong>Firms</strong> <strong>in</strong> 2024If you believe that the legal profession is <strong>in</strong> transition, <strong>in</strong> what significant ways doQ: you expect your law firm will be different ten years from now?Sample Comments (cont<strong>in</strong>ued)PHYSICAL WORK SPACELower overhead expense per lawyer, smaller offices, <strong>in</strong>creased virtual <strong>in</strong>teraction.As Baby Boomers retire and technology advances, I anticipate that the law firm will bemore flexible both <strong>in</strong> physical structure and work environments/locales.THE NEXT GENERATION OF L<strong>AW</strong>YERSIt will be run by a new generation of partners that are entered the practice post 2000 andwill necessarily need to have more flexible work options to reflect the <strong>in</strong>creas<strong>in</strong>gly diverseattorney work force. Use of new technologies will be important as clients will have adaptedto the available tech options and we should as well.We need to face the retirement of founders and plan for other partners to take overleadership positions.OTHERWill be more customer-centric with relationships more important than ever.<strong>Law</strong> firms will need to act more like our clients, and actually <strong>in</strong>novate. The w<strong>in</strong>ners will bethose firms that th<strong>in</strong>k creatively and are successful <strong>in</strong> implement<strong>in</strong>g the right change.Less "fun" - more work for same tangible and <strong>in</strong>tangible rewards.It will either have significantly changed or no longer be <strong>in</strong> existence.An Altman Weil Flash Survey 87


DemographicsL<strong>AW</strong> FIRMS IN TRANSITION <strong>20<strong>14</strong></strong>


<strong>20<strong>14</strong></strong> L<strong>AW</strong> FIRMS IN TRANSITION<strong>20<strong>14</strong></strong> Survey Participant DemographicsIn March and April <strong>20<strong>14</strong></strong>, Altman Weil surveyed Manag<strong>in</strong>g Partners and Chairs of 803 USlaw firms with 50 or more lawyers. We received responses from 304 firms, a 38%response rate.1Firm Size* All US <strong>Law</strong> <strong>Firms</strong> Survey Participants % Response1,000 + 24 9 38%500 – 999 67 34 51%250 – 499 83 38 46%<strong>10</strong>0 – 249 236 <strong>10</strong>9 46%50 – 99 393 1<strong>14</strong> 29%All 803 304 38%The respondent group <strong>in</strong>cludes**:42% of 2013 NLJ 350 law firms42% of 2013 Am<strong>Law</strong> 200 law firms• The exact number of lawyers <strong>in</strong> a law firm changes frequently. The universe of law firms surveyed is based on published directories andleague tables available <strong>in</strong> spr<strong>in</strong>g <strong>20<strong>14</strong></strong>. Survey participants reported their own headcounts.** Some firms participated anonymously and therefore could not be assigned to NLJ or Am<strong>Law</strong> categories.An Altman Weil Flash Survey 88


Contact Altman Weil3748 West Chester Pike, Suite 203Newtown Square, PA 19073(6<strong>10</strong>) 886-2000www.altmanweil.com<strong>in</strong>fo@altmanweil.comThomas S. Clay: tsclay@altmanweil.comEric A. Seeger:eseeger@altmanweil.com

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