Get ready for Clinical Practice Redesign - Saskatchewan Medical ...

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Get ready for Clinical Practice Redesign
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Most office processes simply become habit over
time, and rarely do we step back and think about
why things are done in a certain way and how
they can be improved. Even when we know “there’s got
to be a better way,” the solution isn’t always obvious.
Saskatchewan’s new Clinical Practice Redesign initiative
gives you the tools and support you need to assess
the demands on your practice, identify your capacity and
identify priority areas for making improvements, within
and between practices and other health care services (e.g.
specialists and labs).
The Clinical Practice Redesign initiative is being developed
in partnership by the Health Quality Council, the
Saskatchewan Ministry of Health and the Saskatchewan
Medical Association (SMA). It is being delivered as part of
the Saskatchewan Surgical Initiative.
Clinical practice redesign is a set of tools and methodologies
designed to improve access to care, office processes
and communication and effectiveness between office settings
and other health care providers. You may be familiar
with other approaches aimed at providing patients with
better, quicker access to care. But improving access to
care is only one part of the clinical practice redesign.
If you are experiencing frustration at work or your workload
seems overwhelming, improving your office processes
can often make a radical difference. Part of clinical
practice redesign involves finding ways to make office
processes more efficient, to make the best use of everyone’s
time—creating a more manageable and enjoyable workplace.
8 Spring 2012 SMA News Digest
Clinical Practice Redesign is designed to achieve four objectives:
1. Improve the patient experience
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4. Improve the staff experience
Working with a geographic coach can help
In support of the initiative, Regional Health Authorities
have hired geographic coaches, located throughout the
province. A coach can help a clinic’s improvement team:
�� learn how to use continuous improvement tools and
methods to make and test changes
�� understand what data to collect and what that information
is telling you about your improvements
�� learn how to use a special web-based tracking tool,
created as part of the initiative, to make measurement
easier
�� improve communication at all levels by making sure
those most affected have an opportunity to provide
feedback on your changes
�� create a plan for sustaining all your great work.
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have an available coach, you can still access coach support by
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hqc.sk.ca.