Korero Hauora Health Talk - Taranaki District Health Board

A ward vision is also created by the staff on the ward to reflect how they want their ward to be. Allmeasures and changes implemented in the ward are designed to bring that vision into reality.Since Ward 3 launched Releasing Time to Care in April 2011, there has been a noticeable changein the way staff approach issues on the ward. The attitude is now “what is the problem and howcan we fix it?” For example, daily auditing of medication charts revealed that a number of basicmistakes to hospital policy were being made. Corrections were discussed and implemented bythe staff and between May and September, daily auditing had risen from 25% to 90% compliance,meaning the ward is delivering much safer care to patients.Sustainability of changes made is ensured through the creation of standards and simple auditingprocesses. All problems are identified by staff, solutions are created and maintained by staff. Thisis able to happen with the support and ongoing motivation from the nurse manager. Staff arealso given the time and resources to implement their changes, which encourages an environmentwhere nurses actively work to improve not only their environment but their work practice.RTTC is an ongoing initiative with the aim to embed itself as part of ward culture and become partof the way we work. A NHS presenter summed it up “You don’t do the productive ward. It is whatyou are!”Ward Four’s vision:We the ward 4 teamare committedto creating asafe, supportivewelcomingenvironment for all.Our aim is toprovide professionalcare to enableoptimum individualpatient outcomesWe will respect allmembers of ourhealth care team,patients, familiesand visitors.Ward 4 Vision