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I. GENERAL INFORMATION<br />

<strong>LICENSE</strong> REQUIRED: Any alarm business, alarm sales<br />

business or private first responder must have an alarm<br />

business license to operate in the city of Milwaukee. (See<br />

page 3 for definitions.)<br />

EXEMPTIONS: No license is required of:<br />

1. Sellers of alarm systems from a fixed location who do<br />

not visit the site where the alarm system is to be<br />

installed.<br />

2. Any person engaged solely in the business of designing<br />

the system for the location.<br />

3. Any “in-house” private alarm business that does not<br />

offer services to the public. Example: If a private alarm<br />

business has monitoring services within the same<br />

company, either at the same central location or different<br />

locations, and all the alarm users at different locations<br />

are also with the same company, a license is not needed.<br />

ADDITIONAL LOCATIONS: If a company has a licensed<br />

private alarm business for a central location and the<br />

same company has satellite offices that monitor private<br />

alarms, the satellite offices do not need separate private<br />

alarm business licenses.<br />

SEPARATE <strong>LICENSE</strong>S REQUIRED: A business must obtain<br />

a license for each service it provides. Example: If ABC,<br />

Inc. monitors and sells monitoring services, two licenses<br />

would be required:<br />

1) Alarm Business License and 2) Alarm Sales License.<br />

PRIVATE FIRST RESPONDER SERVICE REQUIRED:<br />

Alarm businesses which provide to alarm users<br />

alarm monitoring services for the receiving of<br />

burglary alarm messages are required to provide to<br />

alarm users a private first responder service that<br />

verifies, in the case of an activated burglary alarm,<br />

that an attempted or actual crime has occurred at<br />

the alarm site before the alarm signal is transmitted<br />

to the police department. These businesses must<br />

be licensed as a private first responder and<br />

individuals employed as first responders must have<br />

a state “Security Person” permit. Contact the State<br />

of Wisconsin – Department of Regulation and<br />

Licensing for Details, http://drl.wi.gov/.<br />

P R I V A T E A L A R M B U S I N E SS<br />

L I C E N S E I N F O R M A T I O N S H E E T<br />

O F F I C E O F T H E C I T Y C L E R K L I C E N S E D I V I S I O N<br />

2 0 0 E . W E L L S S T . R O O M 1 0 5 , M I L W A U K E E , W I 53202<br />

(414) 286-2238 E-MAIL ADDRESS: <strong>LICENSE</strong>@MILWAUKEE.GOV<br />

WWW.MILWAUKEE.GOV/<strong>LICENSE</strong><br />

ccl-160 (11/11)<br />

II. APPLICATION INFORMATION<br />

<strong>LICENSE</strong> FEE: $300 fee for an Alarm Business or<br />

Private First Responder; $450 fee for Alarm Sales.<br />

Fees must be submitted at the time of<br />

application. Make checks payable to: City of<br />

Milwaukee. Credit cards are also accepted online<br />

and in-person; cash is accepted from applicants<br />

filing in person only. When you provide a check as<br />

payment, you authorize us either to use<br />

information from your check to make a one-time<br />

electronic fund transfer from your account, or to<br />

process the payment as a check transaction.<br />

<strong>LICENSE</strong> PERIOD: Biennial (2-year period), expiring<br />

on December 31 in odd-numbered years, regardless<br />

of the date of issuance.<br />

NOTARIZED SIGNATURES: The application shall be<br />

signed and sworn to by the applicant, if an<br />

individual; a partner, if a partnership; a duly<br />

authorized agent, corporate officer or member, if a<br />

corporation or a limited liability company.<br />

►The signature of the applicant on the license<br />

application must be notarized. A $.50 fee will be<br />

charged for applications notarized by the License<br />

Division.<br />

►Commissioned notaries public, including<br />

attorneys, must impress notary seals on the<br />

notarial certificates issued. [!] Applications<br />

submitted without notarizations or seals will be<br />

returned.<br />

FINGERPRINTING REQUIREMENT: An individual<br />

applicant and all partners of a partnership whose<br />

fingerprints are not already on file with the<br />

Milwaukee Police Department must be<br />

fingerprinted.<br />

This requirement shall apply only to the agent of a<br />

Corporation, Non-Profit Organization or LLC.<br />

Fingerprinting is conducted each weekday<br />

(excluding holidays) between the hours of 8:00 a.m.<br />

and 6:00 p.m. at the Police Administration Building,<br />

Page 1 of 3


951 N. James Lovell Street (7 th St), Room 305.<br />

Applicants can contact the Milwaukee Police<br />

Department, (414) 935-7281, to determine whether<br />

fingerprints are already on file, or to obtain<br />

information relating to complying with the<br />

fingerprinting requirement.<br />

REPORT CHANGES: Whenever any fact set forth in<br />

the application changes, the licensee shall file a<br />

written notice of the change with the License<br />

Division within 10 days of the change.<br />

A change of agent requires fingerprinting of the<br />

new agent within 10 days of the change.<br />

<strong>LICENSE</strong> DISQUALIFICATION: If the Common<br />

Council denies an application for a license based on<br />

the background investigation, then the same<br />

applicant is disqualified from applying for a new<br />

license for a period of 12 months from the date of<br />

denial.<br />

PARTIAL REFUND OF <strong>LICENSE</strong> FEE: If an application<br />

is withdrawn or denied, applicants are eligible for a<br />

refund less an administrative fee.<br />

Requests for refunds must be made no later than<br />

one year from the date of withdrawal or denial of<br />

the application.<br />

ccl-160 (6/11)<br />

If a permit is not issued, the refund must be<br />

requested no later than one year from the date of<br />

application, unless the license has been granted, in<br />

which case no later than one year from the date of<br />

granting of the license.<br />

III.<br />

PROCESSING TIME, GRANTING OF <strong>LICENSE</strong>: The IV.<br />

entire application and approval process of<br />

obtaining your license generally takes up to 6<br />

weeks.<br />

►After applications have been filed with and<br />

III. OTHER REQUIREMENTS AND REGULATIONS:<br />

Ordinances related to Private Alarm Business are<br />

located in s. 105-75, MCO, and may be viewed<br />

online at http://www.milwaukee.gov/ordinances<br />

accepted as complete by the License Division, the INSTALLATION OF PRIVATE ALARM SYSTEMS:<br />

Milwaukee Police Department conducts All electrical installation contractors, including<br />

background investigations, provided applicants those installing low-voltage alarm systems, must be<br />

have first complied with fingerprinting licensed by the Department of Neighborhood<br />

requirements.<br />

Services (DNS). Each private alarm system<br />

►After the findings of the background<br />

installation also requires a permit from DNS.<br />

investigations have been forwarded to the License<br />

Division, license applications are scheduled on the<br />

agendas of the Public Safety Committee for its<br />

recommendation to the Common Council on<br />

whether licenses should be granted or denied.<br />

ALARM SALES:<br />

►All alarms sales personnel must receive a<br />

minimum of 14 hours of training within the first 2<br />

weeks of employment in sales activities.<br />

The committee generally meets every 3 weeks,<br />

excepting that no meetings are held in August.<br />

►Applicants required to appear in-person for<br />

hearings before the Public Safety Committee will<br />

receive written notices.<br />

►No person may engage in sales activities with any<br />

prospective alarm user prior to the completion of<br />

14 hours of sales training except in the direct<br />

presence of registered sales personnel who has<br />

received a minimum 14 hours of sales.<br />

►All alarm sales personnel must be registered with<br />

the City Clerk License Division within 10 days of<br />

employment and 10 days of termination. A<br />

electronic file certifying the employment and<br />

containing an accurate depiction of the photoidentification<br />

badge of the salesperson must be<br />

submitted to license@milwaukee.gov with the<br />

subject header listed as “Alarm Salesperson”.<br />

►All alarm sales personnel must display photo –<br />

Identification badges that include the name, name<br />

of alarms sales business and the name and phone<br />

number of the alarm business.<br />

CONTRACTS:<br />

► All contracts must be in writing and identify the<br />

services to be provided by the licensee. A copy of<br />

contracts proposed for alarm sale, installation,<br />

maintenance, monitoring, responder and any other<br />

alarm services shall be written in plain language<br />

with key points in bold or 10-point font.<br />

► All contracts must be presented to prospective<br />

Page 2 of 3


individual customers together with a pamphlet or<br />

other written information, prepared or approved by<br />

the city clerk, that includes a statement of rights<br />

and responsibilities of alarm users.<br />

► All contracts must be state that, after a city<br />

agency is notified of 2 false alarms within a<br />

calendar year, the alarm user is subject to<br />

municipal citation.<br />

PROHIBITED SYSTEMS<br />

► Automated Alarm Notification Prohibited. No<br />

person may use or operate, attempt to use or<br />

operate, or cause to be used or operated, or<br />

arrange, adjust, program or otherwise provide or<br />

install any alarm system that upon activation will<br />

initiate, transmit, or deliver an alarm notification to<br />

any city agency by automated means except for fire<br />

alarms.<br />

► Panic Alarm Notification Prohibited. No person<br />

may initiate, transmit, or deliver an alarm<br />

notification in the nature of a panic alert, police<br />

alert, medical alert or disturbance alert to any city<br />

agency by automated means, electronic or<br />

telephonic means, or other miscellaneous signal or<br />

message as distinguished from burglary, robbery<br />

(hold-up) or fire alarms.<br />

► Multiple Trip Sensor and Audio Sensor<br />

Notification Prohibited. No person may initiate,<br />

transmit, or deliver by automatic means, electronic<br />

or telephonic means, any request for service to any<br />

city agency based upon multiple trip sensors or<br />

audio sensors.<br />

V. DEFINITIONS:<br />

ALARM BUSINESS: means any person engaged in<br />

providing, selling, leasing, renting, installing,<br />

monitoring, servicing, altering, moving or causing<br />

any alarm system to be sold, installed, monitored,<br />

serviced or altered in or on any other person’s<br />

building, place of business, structure, residence or<br />

other facility for compensation. Excluded from this<br />

definition is any person engaged solely in the<br />

business of designing the system for the location.<br />

ALARM SALES: means activities related to marketing<br />

ccl-160 (6/11)<br />

and sales, rental or leasing of alarm systems, alarm<br />

systems installation, and maintenance intended for<br />

residential or business alarm users. Alarm sales<br />

activities include the distribution of product and<br />

service information to members of the public by<br />

electronic, telephonic, broadcast, signage, posting<br />

of printed material or other written means and<br />

include oral information provided door-to-door or<br />

otherwise. Excluded from this definition are retail<br />

establishment sales of alarm system hardware to<br />

on-site customers and who provide no other alarm<br />

system services with the exception of equipment<br />

warranty coverage.<br />

PRIVATE FIRST RESPONDER SERVICE: means a<br />

service provided by an alarm business, either<br />

through an alarm representative or through a<br />

private security company is under contract with the<br />

business that determines, by means of on-site<br />

inspection, whether a cause for alarm has occurred<br />

at the site of an activated burglary alarm. Excluded<br />

from the definition of private first responder service<br />

are those services or personnel directly employed<br />

or contracted by businesses to respond to their<br />

own alarm systems.<br />

ALARM SALES PERSONNEL: means that person or<br />

those persons employed by, contracted by, or<br />

otherwise engaged in the sale, rental or leasing of<br />

alarm systems within the city. “Alarm sales<br />

personnel” does not mean a person or persons<br />

employed or contracted by a retail establishment to<br />

assist customers in on-site sale of alarm system<br />

hardware and selling no other alarm system<br />

services with the exception of equipment warranty<br />

coverage. “Alarm sales personnel” does not mean<br />

any person or persons engaged in the preparation<br />

or design of marketing or sales information or<br />

materials and not engaged in other alarm system<br />

sales activities.<br />

Page 3 of 3


CCL-160B 7/31/12<br />

P R I V AT E AL AR M B U S I N E SS, P R I V AT E AL AR M S AL E S ,<br />

P R I V AT E F I R S T R E S P O N D E R L I C E N S E AP P L I C AT I O N<br />

O F F I C E O F T H E C I T Y C L E R K L I C E N S E D I V I S I O N<br />

2 0 0 E . W E L L S S T . R O O M 1 0 5 , M I L W A U K E E , W I 53202<br />

(414) 286-2238 E-MAIL ADDRESS: <strong>LICENSE</strong>@MILWAUKEE.GOV;WWW.MILWAUKEE.GOV/<strong>LICENSE</strong><br />

TYPE OF <strong>LICENSE</strong> APPLIED FOR:<br />

PRIVATE ALARM BUSINESS PRIVATE ALARM SALES BUSINESS PRIVATE FIRST RESPONDER<br />

A separate application must be filled out and separate license obtained for each type of operation<br />

SECTION A ►TYPE OF ENTITY HOLDING <strong>LICENSE</strong>.<br />

Check (√) one and complete all required sections:<br />

INDIVIDUAL: (Complete Sections B and E to I) PARTNERSHIP: (Complete Sections B, C and E to I)<br />

CORPORATION OR LLC: (Complete Sections D to I)<br />

SECTION B SECTION C<br />

►INDIVIDUAL APPLICANT OR PARTNER 1.<br />

Full Legal Name (Last, First & Middle Initial)<br />

►PARTNER 2.<br />

Full Legal Name (Last, First & Middle Initial)<br />

Home Street Address Home Street Address:<br />

Home City, State, Zip Code: Home City, State, Zip Code:<br />

Home Phone Number: ( ) - Home Phone Number: ( ) -<br />

Date of Birth: Date of Birth:<br />

SECTION D<br />

(1) ►NAME OF CORPORATION OR LLC.<br />

Full Name of Corporation or Limited Liability Company:<br />

(2) ► AGENT OF CORPORATION OR LLC.<br />

Full Legal Name (Last, First & Middle Initial):<br />

Home Address (include City, State & Zip Code):<br />

Home Phone Number: ( ) - Date of Birth: % of Stock Held:<br />

(3) ►PRESIDENT OR LLC MEMBER 1. (4) ►VICE PRESIDENT OR LLC MEMBER 2.<br />

Full Name (Last, First & Middle Initial):<br />

Full Name (Last, First & Middle Initial):<br />

Home Street Address:<br />

Home City, State, Zip Code:<br />

Home Phone Number: ( ) -<br />

Home Street Address:<br />

Home City, State, Zip Code:<br />

Home Phone Number: ( ) -<br />

Date of Birth: % of Stock Held: Date of Birth: % of Stock Held:<br />

(5) ►SECRETARY OR LLC MEMBER 3. (6) ►TREASURER OR LLC MEMBER 4.<br />

Full Name (Last, First & Middle Initial):<br />

Full Name (Last, First & Middle Initial):<br />

Home Address:<br />

Home City, State, Zip Code:<br />

Home Address:<br />

Home City, State, Zip Code:<br />

Home Phone Number: ( ) - Home Phone Number: ( ) -<br />

Date of Birth: % of Stock Held: Date of Birth: % of Stock Held:<br />

Page 1 of 4


(7) ►ADDITIONAL PERSONS HOLDING 20% OR MORE OF STOCK.<br />

Full Name (Last, First & Middle Initial):<br />

Full Name (Last, First & Middle Initial):<br />

Home Address:<br />

Home City, State, Zip Code:<br />

Home Address:<br />

Home City, State, Zip Code:<br />

Home Phone Number: ( ) - Home Phone Number: ( ) -<br />

Date of Birth: % of Stock Held: Date of Birth: % of Stock Held:<br />

SECTION E<br />

CCL-160B 7/31/12<br />

(1) ►BUSINESS TRADE NAME AND ADDRESS.<br />

[!] If the place of business is not located in the state of Wisconsin, then also identify in Section F the registered agent.<br />

Business Trade Name:<br />

Business Address (include City, State, Zip code):<br />

(2) ►MAILING ADDRESS.<br />

Business Phone Number:<br />

( )<br />

Identify the address to which all correspondence related to licensing matters should be mailed. Check (�) one:<br />

Home Address (Section D-2, agents of Corp/LLC; or Section B/C, all others) Business Address (Section E-1)<br />

Other Address: _______________________________________________________ (include City/State/Zip Code)<br />

(3) ►TYPE OF SERVICES OFFERED.<br />

Identify the type of services offered by the alarm business. Check (�) all that apply:<br />

Monitoring alarm systems Installing or servicing alarm systems<br />

Selling, leasing or renting alarm systems Providing private first responder services<br />

Other services: List ►_____________________________________________________________________________<br />

Separate applications must be filed for Alarm System Business, Alarm Sales Business and Private First Responders.<br />

SECTION F<br />

► REGISTERED AGENT (if business not located in Wisconsin)<br />

List below the registered agent (for service of process, notice or demand required and permitted by law to be served on foreign<br />

corporations), if the place of business, as disclosed on this application is not in the state of Wisconsin.<br />

Full Legal Name of Registered Wisconsin Agent (Last, First & Middle Name):<br />

Business Address of Wisconsin Office of Registered Wisconsin Agent (include City, State, Zip Code):<br />

SECTION G<br />

► PLAN OF OPERATION FOR ALARM BUSINESSES OR ALARM SALES BUSINESSES<br />

PRIVATE FIRST RESPONDERS<br />

List below the provider of private first responder services, if the types of services offered by the alarm business, as disclosed in<br />

Section E-3 above, include the monitoring of alarm systems for the receiving of burglary alarm messages.<br />

[!] A private first responder service is the entity that is required to verify, in the case of an activated burglary alarm, that an<br />

attempted or actual crime has occurred at the alarm site before the alarm signal is transmitted to the police department.<br />

Responder Business Name:<br />

Responder Business Address (include City, State, Zip code):<br />

IF PROVIDED, IS PROMPT DISPATCH IS GUARANTEED? Check (�) one: Yes No<br />

Responder Business Phone Number:<br />

( )<br />

Page 2 of 4


CCL-160B 7/31/12<br />

SUBCONTRACTING OR COOPERATING BUSINESSES<br />

List below the any other subcontracting or cooperating business that provides or will provide services related to alarm<br />

systems installed or to be installed within the city, including monitoring services or repair and maintenance services. Attach<br />

additional sheets as needed.<br />

Business Name:<br />

Business Address (include City, State, Zip code):<br />

Business Phone Number:<br />

( )<br />

MANAGERS OR SUPERVISORS<br />

Identify operations managers or supervisors with oversight of alarm sales, installation or monitoring of private alarm<br />

systems or oversight of private alarm systems response activities. Attach additional sheets as needed.<br />

Name:<br />

Business Address (include City, State, Zip code):<br />

Fax Number: ( ) Email address:<br />

Business Phone Number:<br />

( )<br />

ALARM SALES ACTIVITIES (IF APPLICABLE)<br />

Provide a detailed statement regarding the manner in which alarm sales activities will be conducted and certification that all<br />

alarm sales personnel will receive a minimum of 14 hrs training within the first 2 wks of employment in sales activities.<br />

________________________________________________________________________________________________<br />

________________________________________________________________________________________________<br />

Attach additional sheets as needed.<br />

I certify that a list of alarm sales personnel will be registered with the city clerk and updated within 10 days of employment of any<br />

additional alarm sales personnel and within 10 days of the termination of sales activities by any person previously registered as<br />

a salesperson and photographs of alarm sales personnel will be submitted to the city clerk promptly upon engagement of alarm<br />

sales personnel in sales activities.<br />

► _______________________________________________<br />

Signature of Individual; Partner; or Agent/Officer/Member of Corp or LLC<br />

ADDITIONAL SERVICES PROVIDED<br />

Provide a list of any additional services provided to alarm users or subscribers. The list must be updated within 10 days of<br />

any change in service subcontractor.<br />

________________________________________________________________________________________________<br />

________________________________________________________________________________________________<br />

Attach additional sheets as needed.<br />

SECTION H<br />

1. The undersigned agrees to inform the City Clerk within 10 days of any substantial changes in the information supplied in this application.<br />

2. The undersigned shall not willfully refuse to provide the services offered under this license, or add charges or require deposits not required<br />

of the general public because of race, color, sex, religion, national origin or ancestry, age, handicap, lawful source of income, marital status,<br />

sexual orientation, gender identity or expression, familial status or the fact that a person is now or has been a member of the military service,<br />

whether dressed in uniform or not; and not seek such information as a condition of employment, or penalize any employee or discriminate in<br />

the selection of personnel for training or promotion on the basis of such information.<br />

3. I have knowledge of the City Ordinances currently regulating the license applied for herein, and being duly sworn under oath, depose and<br />

say that I am the person named above and that all statements made in the foregoing application are true and correct.<br />

I will accept service of process or other notice by first class mail and providing the address for receipt of first class mail. Yes No<br />

SUBSCRIBED AND SWORN TO BEFORE ME THIS<br />

_____day of ______________, 20_____ ►____________________________________________<br />

Print Name of Individual; Partner; or<br />

Agent/Officer/Member of Corp or LLC<br />

_________________________________<br />

Notary Public, State of Wisconsin ►___________________________________________<br />

Signature<br />

My commission expires_____________<br />

[!] Important: Notary Seal must be affixed<br />

Page 3 of 4


Licensed<br />

Name:<br />

Premise Address:<br />

Authorized Representative:<br />

Full Legal Name (First, Middle Initial, Last):<br />

Date of Birth:<br />

PRIVATE ALARM<br />

STATEMENT OF NOTICE BY FIRST CLASS MAIL<br />

I will accept service of process or other notice by first class mail. Yes No<br />

If yes, address (including city, state and zip code) for receipt of first class mail is:<br />

I am in a position of authority within the licensed business or have been authorized by the<br />

licensed business to elect to accept such service. Yes No<br />

Signature<br />

SUBSCRIBED & SWORN TO BEFORE ME THIS<br />

CCL-160B 7/31/12<br />

_______day of ______________, 20_______ ____________________________________<br />

Print Name<br />

_____________________________________<br />

Notary Public, State of Wisconsin ____________________________________<br />

My commission expires__________________ Signature<br />

Notary seal must be affixed<br />

Page 4 of 4

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