1996 Buick Century Owner's Manual

For prompt assistance, please have the followinginformation available to give the CustomerAssistance Representative:0Your name, address, home and businesstelephone numbers0 Vehicle Identification Number (This is availablefrom the vehicle registration or title, or the plate atthe top left of the instrument panel and visiblethrough the windshield.)0 Dealership name and location0 Vehicle delivery date and present mileage0 Nature of concernWe encourage you to call us so we can give your inquiryprompt attention. However, if you wish to writeBuick, write to:Buick Motor DivisionCustomer Assistance Center902 E. Hamilton AvenueFlint, MI, 48550Refer to your Warranty and Owner AssistanceInformation booklet for addresses of Canadian and GMOverseas offices.When contacting Buick, please remember that yourconcern will likely be resolved in the dealership, usingthe dealer’s facilities, equipment and personnel. Thatis why we suggest you follow Step One first if youhave a concern.Customer Assistance for TextTelephone (TTY) UsersTo assist customers who are deaf, hard of hearing, orspeech-impaired and who use Text Telephones (TTYs),Buick has TTY equipment available at its CustomerAssistance Center. Any TTY user can communicate withBuick by dialing: 1-800-83-BUICK. (TTY users inCanada can dial 1-800-263-3830.)8-3