GREAT EXPECTATiONS - ppmrn

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Panel IV Committee Room 15Morning Panels, Continued… Moderator: To Be Announced Assistance in Evaluation of the Cost-‐Effectiveness of County Funds Provided to the Pensacola Bay Area Chamber of Commerce for Economic Development Kaye Kendrick, Owner, Kaye Kendrick Enterprises, LLC and Patty Sheldon, Administrator for Financial Services, Escambia, County Clerk and Comptroller's Office, Pensacola, FL The Education of Budget Officers Ed Lehan, Independent Consultant, West Hartford, CT Performance-‐Based Budgeting: Interpretations and Best Practices Jeremy Carter, Senior Technical Consultant, Neubrain, Rockville, MD Building the Capacity to Assess the Reliability of Reported Performance Data Stuart Grifel, Managing Partner, Intellect Government Systems, LLC, Boca Raton, FL Leading Performance Management Efforts Betsy Bury, President, Management Measures, LLC, Gambrills, MD Panel V Committee Room 16 Moderator: To Be Announced Building the CT Kids Report Card: A Performance Reporting Project to Improve Results for Connecticut’s Children The Honorable Diana S. Urban, State Representative, The Honorable Terry Gerrantana, State Senator, State of Connecticut and Anne McIntyre-‐Lahner, Program Director, Connecticut Department of Children and Families Determining Best Policy Practice for Child Support Through Scientific Experimentation Kelly Macatangay, Management Analyst II, Family Support Division, Clark County District Attorney's Office, Las Vegas, NV and Anton Westveld, Statistician, Bio5 Institute, University of Arizona – Tucson Child Care Quality Rating and Improvement Systems (QRIS) and Performance Management Michel Lahti, Assistant Research Professor, Muskie School of Public Service, University of Southern Maine Measurement of Best Practices in Mental Health Services in Special Education to Promote Educational Success Katharine Carter, Graduate Student, Trinity Washington University, Washington, DC 3
12:00 -‐ 1:15 PM Luncheon and Keynote SpeakerState Museum, West Gallery 205 W. State Street Introductions: Jennifer D'Autrechy, Chair, New Jersey Performance Steering Committee Fulfilling the Promise of Performance-‐Based Management Systems Patria de Lancer-‐Julnes, PhD Director of Public Administration Program, School of Public and International Affairs, University of Baltimore, MD Panel VI Committee Room 11Afternoon Breakout SessionsModerator: To Be Announced The Status of Non-‐Mission Based Public Values in Contemporary Performance-‐Oriented Public Administration David Rosenbloom, Distinguished Professor of Public Administration and Aviva Liu, Doctoral Student, School of Public Affairs, American University, Washington, DC Hurdles Between Measuring Performance and Using Data for Performance-‐Oriented Public Management Mirae Kim, Doctoral Student, School of Public Affairs and Administration, Rutgers University -‐ Newark, NJ Performance Measurement on a Shoe-‐String Budget Kevin Sutherland, Executive Assistant, Tompkins County Administration, Henry McCaslin, Graduate Student and Luis Martinez, Graduate Student, Cornell Department of City and Regional Planning, Cornell University, Ithaca, NY How Customer Satisfaction (CSat) Measurement Can Lead to Meaningful Service Transformation and Concrete Performance Gains Cody Dodd, Institute for Citizen-‐Centered Service, Toronto, Canada 4
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GREAT EXPECTATiONS - ppmrn

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