Voicemail User Guide - UCLA Communications Technology Services

ADDITIONAL FEATURES AVAILABLE BY REQUESTAUTOMATIC MESSAGEFORWARDING (AUTO-COPY)Message Forwarding (Auto Copy) will automatically copy newincoming messages to a designated mailbox. You can limit whichmessages are forwarded by type, mailbox number, days of theweek, and hours. By default, this feature is disabled. If this isyour first time using Auto-Copy, first edit the Auto-Copy settingsthen select the option to enable Auto-Copy.REQUEST THE AUTO-COPY FEATUREContact IT Services at (310) 825-3775ENABLE OR DISABLE AUTO-COPY1. Access mailbox2. Press 8 0 for Mailbox Options3. Press 2 for Message Options4. Press 4 to Change Message Forwarding5. Press 1 to turn Forwarding On- or -Press 2 to turn Forwarding Off6. Hang up or continue to press * until you return to a desired menuEDIT AUTO-COPY SETTINGS1. Access mailbox2. Press 8 0 for Mailbox Options3. Press 2 for Message Options4. Press 4 to Change Message Forwarding5. Press 3 to edit Message Forwarding Options6. Enter mailbox number of the recipient; listen for “Messages willautomatically be forwarded to (Name Verification)”7. Press 1 to limit forwarding to messages tagged Urgent or press 9to forward all messages; listen for confirmation8. Press 1 to limit forwarding from a specific mailbox only or press9 to ignore this option. If this option is selected, only messagesreceived from the specific mailbox will automatically be copied8a. If 1 is selected, enter the mailbox number from which youwant to forward messages. Listen for “Messages will beforwarded from (Name Verification)”9. Press 1 to limit forwarding to messages with a specific type (e.g.voice, fax) or press 9 to ignore this option9a. If 1 is selected, press 1 for voice messages or 2 for faxmessages9b. Repeat 9a to include all desired message types to forward9c. Press 9 to finish; listen for confirmation10. Press 1 to limit forwarding to messages received during specifichours of the day or press 9 to ignore this option10a. If 1 is selected, enter start time followed by #10b. Press 1 for a.m. or 2 for p.m.10c. Enter end time followed by #10d. Press 1 for a.m. or 2 for p.m.; listen for confirmation11. Press 1 to limit forwarding to messages received during specificdays of the week or press 9 to ignore this option.11a. If 1 is selected, press 1 for Monday, 2 for Tuesday... 7 forSunday.11b. Repeat 11a until all desired days are selected11c. Press 9 to finish; listen for confirmation14