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European Cities Tourism 1 Proposal for a questionnaire design for ...

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<strong>European</strong> <strong>Cities</strong> <strong>Tourism</strong><br />

daylight unless there is a specific, important event taking place in the evening, but this is an exception. As a general<br />

guideline, interviewers should not be asked to work after dark.<br />

4.2 Survey Planning & Supervision<br />

Shifts<br />

At the beginning of the project cities should determine, or the agency will advise, the number of shifts required to<br />

achieve the interview target. Shifts should be planned over the year in accordance with peak holiday periods, special<br />

events etc. For general guidance, a productive shift size, including breaks <strong>for</strong> the interviewer, is about 6 hours, e.g.<br />

10.00 to 16.00, and with a <strong>questionnaire</strong> of 20 minutes length 10 interviews per shift would be achieved. There<strong>for</strong>e<br />

<strong>for</strong> 2,000 interviews, in the region of 200 shifts would be required over the year.<br />

Monitoring against targets<br />

A monthly record should be maintained of interview numbers achieved against targets; a suggested <strong>for</strong>mat is<br />

contained within Appendix 2. <strong>Cities</strong> should be ready to adjust interviewing schedules to take account of shortfalls in<br />

meeting targets – <strong>for</strong> example if weather has been very poor, and to help to ensure that you have interviewed the<br />

correct number of visitors in each category in your quota.<br />

10

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