IT Matters @ Cambridge - University of Cambridge Computing Service

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Your login detailsYour CRSid (username)Everyone at the University is given a uniqueCRSid (Common Registration Scheme identifier).It is your username while at the University, andforms the first part of your Cambridge emailaddress. CRSids take the form of your initialsand a randomly assigned number, e.g. fjc55.Your UIS PasswordYour UIS Password is the single password youwill use for your Raven, Hermes email andDesktop Services accounts.Collecting your UIS accountsIf you have collected your UIS accounts beforeyou arrived, you need do nothing more. Ifyou have not, you can do so using your owncomputer, or a computer or kiosk dedicatedfor this purpose in your college.1. Complete Student RegistrationDuring the summer, you were sent an emailfrom the Student Registry (student.registry@admin.cam.ac.uk) containing detailedinstructions and a link to the CamSIS StudentRegistration website. The timing of this willvary: for undergraduates, this was late August;for postgraduates, it was after your place hadbeen confirmed.2. Collect your username and passwordOn completing CamSIS Student Registration,you will be given a personal link to Jackdaw,our user administration database, to collectyour CRSid and an initial password for yourRaven account.Make a note of your initial password,but do not show it to anyone.If you are using a computer connected to theCambridge University Data Network (CUDN),you can access the Jackdaw sign-up page here:https://jackdaw.cam.ac.uk/signup3. Create your preferred UIS PasswordFinally, follow the link to the UIS PasswordManagement Application (see Changingpasswords below) to create a strong,memorable UIS Password for yourself.Once you have a UIS Password, you will beable to access your Hermes email account.Before you arrive in Cambridge, your accessprivileges are restricted to:• your Hermes email account• any course materials from your department• some of the University Library’s online resources.Password managementChanging passwordsThe Password Management Applicationcreates a single UIS Password, and synchronisesit across your Raven, Hermes and DesktopServices accounts. We advise changing yourUIS Password regularly at:https://password.csx.cam.ac.ukForgotten UIS PasswordsOnce in Cambridge, visit your local IT supportstaff or either of the two UIS Service Desks inperson, and ask for a Password Reset Token.You will be asked for photographic ID. We regretthat, for security reasons, it is not possible toissue Password Reset Tokens to students byemail or phone.Network & internet accessMost students can connect their computers totheir college’s own data network. This is linkedto the Cambridge University Data Network(CUDN) which, in turn, provides the University’sexternal link to the internet.Wireless connectivityThe University Wireless Network gives youmobile connectivity in many public areasthrought the city centre. Connect via the’UniOfCam’ access points, using your Ravenaccount login details. For details, see:http://www.uis.cam.ac.uk/wirelesseduroam (roaming access)eduroam is an international initiative providingroaming internet access for the users of itsmember academic institutions. It gives younetwork and internet access via the ‘eduroam’wireless access points both in Cambridge, andat other member institutions around the world,using a secure token based on your credentialsfrom Cambridge. For further information, see:http://www.uis.cam.ac.uk/eduroam
Legal information and securityRules governing your computer useYour use of the CUDN is governed at all timesby the rules and guidelines published by theInformation Services Committee (ISC).You should familiarise yourself with the rules,which are are included on the back page of thisleaflet, and are published online at:http://www.uis.cam.ac.uk/rulesCopyright infringementThe use of unlicensed copyright materialis illegal and will always be treated as adisciplinary offence.Software licensingYou should ensure that any software installedon your own hardware is licensed for your use.A wide variety of licensed software packagesis available through your Desktop Servicesaccount, using the MCS computers located atvarious sites around the University for you touse free of charge.Additionally, the University has negotiatedspecial educational discounts for a varietyof software packages that you can purchasefrom UIS Software Sales:http://www.uis.cam.ac.uk/compsoftSecurityAll computers connected to the CUDN must be:• secured by strong passwords/passphrases• kept up-to-date with security patchesand anti-virus software.Your computing accounts give you access tomany valuable resources that are essential foryour studies. Your accounts are personal.Never share your passwords with anyone,no matter how trusted. Doing so breaks theUniversity’s rules and regulations and isalways treated as a disciplinary offence.http://www.uis.cam.ac.uk/securityViruses and MalwareComputers that are connected to the CUDNare potentially subject to continuous attackfrom viruses, worms and probes to find securityweaknesses. Social engineering techniquessuch as phishing are often used to attempt togain illicit access to your accounts and, throughthem, the University’s private resources.Anti-virus software for Windows®, Mac OS®and Linux® platforms is available free ofcharge to students, under a licence held by theUniversity. Details and downloads are availablefrom the UIS website:http://www.uis.cam.ac.uk/anti-virusHelp, support and trainingThe UIS Service DeskWe operate two drop-in support centres:New Museums Site (term time only) andWest Cambridge Site (open all year). Openingtimes and location maps are available at:http://www.uis.cam.ac.uk/service-deskAssistive technologyAdvice and support for users with specificIT requirements is available from manysources. These include web pages, printeddocumentation, your college’s IT supportstaff, and the UIS Service Desks. Furtherinformation about our assistive technologyprovision can be found at:http://www.uis.cam.ac.uk/assistive-technologyFree IT trainingThe UIS provides a comprehensiveprogramme of IT-related training courses.Each term, we publish a new programme.Nearly all courses are free of charge and youare welcome to attend. Browse and registerfor courses using the online UniversityTraining Booking System (UTBS) at:http://www.training.cam.ac.uk/ucs
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