2009/10 - SFU Library

Ask. Explore. Discover.SFU Library Annual Report 2009-10SFU Library Annual Report 2009-10 1

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“The freedom to read whateverpiqued my curiosity, and to have accessto such a wide range of texts, was one of themost rewarding aspects of my undergrad years, andis probably what I will miss most. Thank youfor allowing alumni to continue to usethis library.” –TavishCollectionsThe past year was a tumultuous one at the Library.As the Canadian dollar lost value againstthe US dollar, and the University faced significantbudget pressures, we began planning reductionsto our acquisitions program. Happily,due to an improved exchange rate, and muchneeded support from the University administration,in the end the reductions were not as severeas first anticipated. As part of the process,liaison librarians consulted with departments tolearn where cancellations would have the leastimpact, resulting in cancellations of over 700serial subscriptions. As the yearendexpenditure figuresshow, we spent $2.9million on books, andthe remaining $5.9million on serials.Motivated in partby steeply rising costs,the Library continued to workon scholarly communication issues relevantto the SFU community. During Open AccessWeek in October 2009, we hosted a campuswideevent called “Open Data in the City ofVancouver”. It consisted of workshops on journalpublishing support provided by the Library.For Library staff, we provided a report on newresearch regarding Open Access support atCanadian universities.In February 2009, the Senate Library Committeeendorsed the Library’s Open AccessStrategy, allowing us to move forward on severalfronts including the establishment of auniversity-wide central fund for Open Access,making SFU the third Canadian university to doso. The fund supports SFU authors who publishin Open Access journals that charge articleprocessing fees, and has been taken up withgreat enthusiasm by SFU researchers.Despite serious budget pressures faced bythe Library in 2009/10, we continued buildingcollections in support of the University’swork. The list of significant new resourcesbelow spans every discipline and includesseveral exciting new formats, including publicperformance rights for streaming videos fromthe National Film Board of Canada, online anatomical3-D pictures and videos from PrimalPictures, SFU’s first set of Chinese languagejournals (described by one faculty member as“the Chinese JSTOR”), and several detailedcollections of newly digitized historical documents.We also added the online archive of TheEconomist from 1843 forward, a new platformfor the primary database in Chemistry, and anonline set of International Company Historiesto support students in Business Administration.We welcome members of the SFU communityto explore these rich new resourcesduring the course of their work, and as always,we welcome suggestions for new acquisitionsand collecting strategies.4 SFU Library Annual Report 2009-10

New resources• Bibliography of British & Irish History• British Literary Manuscripts Online (Gale),Part 1: c. 1660 to 1900 & Part 2: Medieval& Renaissance• British Periodicals (Proquest) BritishPeriodicals Release I - Early BritishPeriodicals• Canadian Entomologist & memoirs of theEntomological Society of Canada• Canadian Foreign Relations Index• Confidential Print: North America, 1824-1961:Canada, Caribbean and USA (Adam Matthew)• China Academic Journals (Eastview)• Series F (Literature/History/Philosophy)• Series G (Politics/Military Affairs/Law)• Cold Spring Harbor Monograph Archive• Counseling and Therapy in Video• Design ProFILES & DAR: Design AbstractsRetrospective• Dictionary of Irish Biography• Digital National Security Archive (ProQuest)• The Economist Historical Archive 1843-2003 (Gale/Cengage)• Eighteenth Century Collections Online – PartII (Gale)• Film and Television Literature Index withfulltext• Foreign Office Files for China, 1949-1980(Adam Matthew)• Gnomon Workshop• Henry Stewart Talks• International Directory of Company Historiescomplete set• John Johnson Collection of PrintedEphemera• JSTOR - Regional Collections – Ireland(purchased from credit on account)• JSTOR - Arts & Sciences VIII Collection(purchased from credit on account)• JSTOR – 19th century British pamphletsproject (purchased from credit on account)• Literary Encyclopedia• Lynda.com• Medline with fulltext• Naxos Music Library• NFB.ca – public performance subscriptionto streaming video• Primal Pictures (OVID)• Reaxys• Research Starters – Business• Sage e-journal backfiles• State Papers Online (Gale) pt 2 & 3SFU Library Annual Report 2009-10 5

Special CollectionsBook arts and book history collections continuedto grow with the acquisition of the AlcuinSociety 2008 Design Award winners as wellas the initial deposit of B.C. Book Prize awardwinners. The library had another accrual fromD&M Publishers including papers of S. Usukawawho worked at D&M and won editorialawards. We received more Jim Rimmer material(photos and correspondence) and his TomSawyer papers with the original wood blocks forthe book. Other acquisitions include:• George Kuthan, Collection of B.C.Wildflowers• Reg Lissel’s handmade papers• Charles van Sandwyk illustrated andpublished books• Additional papers from Christian Bök andFrank Davey• West Coast Line papers• Editorial cartoons from Graham Harrop,Dan Murphy, Ingrid Rice, Len Norris, RobertBierman as well as new additions fromBrent Lynch and John Innes (1863-1941).One donor gave over 250 volumes dealingwith editorial cartoons and caricature.• James Delgado papers• Over 500 Sherlock Holmes volumes as wellas Holmes periodicals• A Harry Jerome Collection• De-Elect Emerson material• Transcripts of the CBC’s farm program, TheCarson FamilyAdditional material was added on Doukhobors,Canadian Farm Workers, ‘On to Ottawa’,Robert Bonner, and punk and political posters.Harvey Blackman donated over 2,200 v. andmany periodicals dealing with male gays. Thelatter will be added to the general collection.Special Collectionsrecently acquireda collection ofbooks from TheStormy Petrels ofBC, Vancouver’sofficial SherlockHolmes society.6 SFU Library Annual Report 2009-10

ServicesWe continue to make small changes to improveservices. We redesigned and improved thewebsite Research Guides and a Library feedbackblog called “Piping Up” was launched.The Twitter feed continues to enhance communications.A renovated Reference Desk has improvedaccessibility for people in wheelchairs.Province-wide AskAway online reference useincreased almost 60%. SFU students were theheaviest users of the service, making up 20%of the total. SFU librarians answered 1,680questions this year, up 30% from last year.Overall, email questions were up 20%, withthe most activity from Business, Educationand Health. In-person consultations increasedby 12% overall led by Business and followed byEducation, Health, English, History, and Communication.Ask Us Here use remained steady.Through course-integrated instruction, librariansreached 19% more students. Businessand Education were the busiest areas makingup 15% and 14% of classes taught. 45%more classes were offered this year in generalinstruction, reaching 137% more students.Reference librarians and staff participatedin SFU open houses, student services fairs,TA/TM Days, new faculty orientation, and OpenAccess Week. Several initiatives to improve informationsharing internally were initiated includingThe Reference Blog where news, tips,and meeting notes are posted.SFU librarians are increasingly pointing studentsand faculty to eJournal and eBook resources.One history undergrad offered thisfeedback: “I can’t thank you enough for yourhelp researching primary sources. I’ve beenreading one of the online books you suggestedand it has proven to be a great source that I’mactually going to use for my assignment.”Liaison librarians are working closely withStudent Learning Commons staff to articulatethese two important services which contributeto student academic success.Student Learning CommonsIntegrated programs such as Back On Trackcontinued to expand as did services to graduatestudents including the launch of a newRead Ahead service for in-depth writing consultations.Thanks to Ruth Silverman, our PeerEducator Program achieved International TutorProgram Certification – Level II from the influentialUS-based College Reading & LearningAssociation. We co-developed open workshopswith faculty from Mathematics, the Centre forDistance and Online Education, and counsellorsfrom Health and Counselling Services.Some learning activities were integrated withcourses. E.g.: Preparing to Write Your LiteratureReview (CMNS 262), Doing the Languageof Schooling (FAL X99), and Note-taking forLectures (MBB 308).Workshops on MS Office and graphics softwarepackages were offered at Burnaby andSurrey respectively.The SLC focused on graduate student supportthis year. For example, almost 200 graduatestudents attended four Thesis WritingImage from the JohnJohnson Collectionof Print Ephemera.“Making this collectionavailable online is veryimportant to my work--in fact it saves me atrip to the Bodleian!This database opensup the whole collectionat Cambridge and maylead me to discoverpreviously unknownand unknowableworks. Thanks!”–Diana Solomon,Faculty, English Dept.SFU Library Annual Report 2009-10 7

The new 6th floor quietstudy area has becomea favourite spotfor getting work done.workshops delivered by Dr. Alton Harestad.We hosted a weekly Grad Café conversationgroup attracting a motivated group of Englishas Additional Language graduate students andpost-doctoral fellows. Library staff also presentedwriting & library research workshopsfor graduate programs such as IAT 801 and M.Ed. cohorts.Trained SLC peers hosted two weekly Englishconversation groups with EAL students focusingon grammar, accent reduction, paraphrasingand other skills.The Academic Enhancement Program (AEP)continues as a required component of theCMPT curriculum. Senate approved Back OnTrack (formerly Student Success) for all undergraduatestudents this year. Library staff wereheavily involved, presenting 35 Getting Startedsessions, 559 learning plan consultations,and 248 seminars.Document Delivery & MediaResourcesOnline journals and ebooks have led to significantreduction in interlibrary borrowing overthe last five years. Borrowing was down 15%and lending down 6% compared to last year.Loans from Bennett Library to both Belzbergand Fraser libraries were up about 10% overlast year. Telebook requesting by distance educationstudents was up by 7% this year.ProcessingCataloguing new books more quickly has beena long-standing need. This year the backlogwas reduced from the 2006 high of 13,198 to5,424 books. Credit goes to everyone in cataloguingwho changed their procedures to workfaster, and increase productivity.LoansFood for Fines campaigns were run in the Falland Spring semesters and a collection of newbooks was added to the Popular Reading collectionfrom Burnaby Public Library.RenovationsMonies from the Campus Campaign wenttoward the creation of a quiet student studyspace at the northwest corner of the 6th floor.It features natural light, window tables, deskseating, soft seating, improved lighting andnew flooring. A former staff area was removed,providing access to windows on the west side.On the east wall a wood lattice was erectedseparating the new study area from the microformstacks. All 50 seats have laptop poweroutlets. Old carpet in the area was replacedwith marmoleum to match new flooring on theentire sixth floor.The United StatesLibrary of Congresscontacted the SFULibrary for advice oncataloguing computergames. We sent themour policy and someanecdotal comments about some of thechallenges we’ve found cataloguing videogames. They wrote back, “Thanks for thedocuments! ... I like the classification systemyou came up with.”8 SFU Library Annual Report 2009-10

TechnologyA variety of new initiatives coupled with thecontinued growth of existing projects reinforcedthe Library’s prominence as a technologicalinnovator.The Web Ideas Working Group implementeda feedback blog where users can commenton Library services and collections at http://blogs.sfu.ca/departments/library/.In January the Library provided an online interfacefor digital submission of theses, makingthe Theses Office as paperless as possible.Auditing of incoming theses is also done withthe new web-based tool, and submissions areimmediately made public for students’ futureemployers or schools.The Library relies heavily on virtualization tomanage its servers. Systems staff successfullymigrated from the original VMWare hardwareand operating platform infrastructure to a newone that will allow us to continue to provide reliable,cost-effective data center management.The SFU Library was the lead in the secondphase of Multicultural Canada (MCC), fundedby the Department of Canadian Heritage. Thisdoubled the size of the MCC digital collectionto 1.6 million pages and introduced a new“scrapbook” interface where users can combinedigital content from the collection withtheir own to create personal narratives. TheLibrary also began a special beta testing relationshipwith OCLC, the provider of CONTENTdmsoftware, as one of the MCC newspapercollections, the Chinese Times, was one of thefirst and largest users of their non-English languageindexing tools.This year the Library researched, acquiredand implemented a one-stop “Fast Search”tool called Summon. Library users can nowsearch for books and articles in one search—something not previously possible. FastSearch does not replace the library catalogueor databases. Rather, it provides an entry pointto library research for those users who are accustomedto doing quick, Google-like searchesfor information, and might otherwise be intimidatedor reluctant to use the library as an informationsource.In another initiative, MySFU Library serviceswere integrated with SFU Connect. The Librarywill be integrating additional services into thisnew version of MySFU.The SFU Library hosted the Second InternationalPublic Knowledge Project (PKP) ScholarlyPublishing Conference in July 2009. Theinternational event featured plenary speakerNgûgĩ wa Thiong’o, a highly respected novelist,playwright, journalist, editor, academicand social activist from Kenya. The number ofjournals published with PKP’s flagship opensource software package—Open Journal Systems(OJS)—passed the 6,500 mark in 2010. Itis now used in at least 52 countries in 24 languages.All translations are contributed by thePKP user community. International collaborationsand partnerships continued to flourishincluding those with the International Networkfor the Availability of Scientific Publications(INASP); Instituto Brasileiro de Informação emCiência e Tecnologia (IBICT); African JournalsOnline (AJOL); Red de Revistas Científicas deSFU Library Annual Report 2009-10 9Scanned clippingfrom the April 8, 1966Canadian Jewish Reviewonline at multiculturalcanada.ca.“Myson Andrew and his wiferecently had their firstbabies, twins: Noah andHannah, and they areover the moon with joy.He is 44 and his wifeis 36. He will celebratehis first Father’s Dayso I decided to make ascrapbook of pictures of“daddy” from birth tilltoday for him to sharewith his children asthey grow. It was quiteby accident that I cameupon this notificationof the b’rit milah of myson. -- and so with yourgood help I will makethis announcement thefirst page. Thank you.”--Rifky Rosensweig viathe comment page atmulticulturalcanada.ca

Maps/Data/GISTogether with three other universities the Libraryestablished the Abacus data downloadingplatform this year. Hosted at UBC, it allowsstudents, researchers, and faculty membersfrom British Columbia’s four major universitiesto discover and download current and historicalnumeric data from Statistics Canada andother sources. We continue work on includingthe Nesstar data service for searching and accessingsurvey data at the variable level for onlinedata analysis.América Latina y El Caribe, España y Portugal(Redalyc).Work continued on the CFI funded Synergiesproject to develop a platform for Canada’sscholarly publications in the social sciencesand humanities. SFU Library and SFU’sCanadian Centre for Studies in Publishingcomprise one of five regional nodes responsiblefor the enhancement of OJS as well asOpen Monograph Press for use at all Synergiessites. An early test version of the softwarewas released in mid-2009. The project hasgarnered worldwide attention as an exemplarycollaborative initiative that supports disseminationand access to academic research.SFU Library’s reSearcher, an award-winningsuite of open source products for locating andmanaging electronic information resources bystudents and academics has garnered two notablenew users: NYlink (320 member libraryconsortium in New York) and PALs (a consortiumof Minnesota State colleges and universities).Both have installed our GODOT linkresolver and CUFTS ERM modules for use bytheir member libraries.Belzberg LibraryReference desk hours were changed to an “oncall” basis to match user needs. This allowslibrarians to focus on other activities such asbuilding collections, collaborating with facultyand colleagues, planning instruction, and providingin-depth guidance for increasingly complexreference questions.In an effort to find more space, 1,000 titleswere moved to the Bennett Library or discarded.Almost 12,000 items have similarly beenremoved during the past 12 years. The Belzbergspace shortage will become more challengingwith the School for the ContemporaryArts moving downtown in 2010. Funding foradditional shelving has been provided to partiallyalleviate the problem.Fraser Valley Real Estate BoardAcademic Library (Surrey)Surrey Librarians organized a self-guided librarytour for the annual open house as wellas a library–themed Wii “hole” for a mini-golfbursary fund-raiser. Staff also networked theSurrey sound effects collection making it accessiblefrom computers at SFU Surrey. Newtables and chairs purchased for the Librarybring total seating up to 350.10 SFU Library Annual Report 2009-10

BC Electronic Library NetworkThe BC ELN and its partner libraries fared wellduring the economic downturn. AskAway, BC’svirtual reference service, was moved to a sustainable,partner-supported funding model,and fully integrated into the post-secondarylibrary system. We negotiated zero or very lowprice increases for licensed products and software.BC ELN has admitted the first new privateinstitution member.Events and OutreachTalks, Readings etc.• Brian Owen, Mark Jordan, Heather Morrison,Angela Raasch and Catherine Louiecoordinated the second PKP InternationalConference at SFU, Vancouver, July 2009.• Frances Dodd (with D. Taylor & J. Murphy)gave a presentation “Open-Source ERM: acollaborative implementation” at the NASIGconference (June).• Patty Gallilee met with visiting librariansfrom Japan (November).• Patty Gallilee met with visiting UNBCUniversity Librarian (February).• Eric Swanick organized the AlcuinWayzgoose at the VPL on 24 October.• Karen Williams’ gave a presentation on thechanging role of liaison librarians at BCRLG.• COPPUL’s Research Methods Workshop forLibrarians.• The Annual Gathering of LibrariansInterested in Government and LegalInformation was coordinated by CarlaGraebner and Percilla Groves.• The ALPS December meeting wascoordinated by Hope Power.Exhibits• Celebrating 20 years of scholarship atSFU’s Vancouver campus, May 4 – 8,2009. Publications by faculty, staff andLibrariansa s s i s t e dwith somefascinatingr e s e a r c hsuch as thehistory ofcar-free day in Vancouver, the “One Book,One City” phenomenon, the fashion modelindustry in China, the Canadian refugeeprocess and locating a 1970s era filmabout SFU that compared SFU and Oxford.researchers instrumental in the earlydevelopment of the Vancouver campus.• The Olympics in Print: from the SFU LibraryCollection, February 11 – March 21, 2010.Selected SFU Library titles related to theOlympic and Paralympic Games.• Open Access events at the Surrey Campus.• Participated in the Surrey Campus Healthand Wellness day at Surrey with handoutsand fitness testing on the Wii.• Word on the Street, Vancouver Public Library.Visitors to the library• A Japanese university librarian delegationtoured the Fraser (Surrey) Library, followedby a discussion on academic librarianship inNorth America and Japan.• A library technician class from University ofFraser Valley toured the Fraser Library, andattended a talk on Academic Libraries byNatalie Gick.• Moira Stillwell, BC Minister for AdvancedEducation, made a short visit to the FraserLibrary as part of a campus tour, along withSFU Administrators, members of the Boardof Governors and Surrey city councilors;Sylvia Roberts spoke to the group abouthow the library serves the community, aswell as SFU students, and the need for morespace.SFU Library Annual Report 2009-10 11

DonationsGiftsWe are gratefulfor all donationsto the Library, butonly donors whocontributed $100 ormore are listed heredue to limited space.Judith AlexanderMargery AllenRichard AllenJames AllworthBrenda AndersonDouglas AndrewsClare AppavooJohn AppletonGary ArcaBarbara AtkinsBarbara AtnikovBrad BabcookChris BakerNeal BaldwinJames BarbourSophie BartekRon BelvedereCelena BenndorfMaureen BennettJudith BergstrandLenore BerkeleyJames BertoiaGwen BirdKaren E. BlanchardPat BlundenMark BodnarNoreen BollerupChristopher BondJames BoothroydAmanda BrittainRichard BrollyMark BrunkeRobert CampbellSteven CannonPhil CappelliniJoanne CartwrightTerrence CasellaEva ChaiHorace ChanKenneth ChanLiny ChanMargaret ChanSau ChangStella ChinColin ChisholmColin ChowJanine ChowGloria ChuOlive ClarkGordon ColemanBarbara CooperLynn CopelandBarbara CoughlinDallas CristofoliRussell DayAnita DonKeith D’SouzaSandra DueckmanMichael DyckKofi EffahEssam ElashiMargaret EllwoodMichael EppLeo EutslerElaine FaireyElizabeth FarmerPatrick FieldPatricia FinlayGail FlemingCharlotte FrenchTimothy GarrishMichael GasherRoss GentlemanCarole GersonJohn GivesHeather GlowickiVera GodavariCarole GoldsmithDavid GorrillPeter E. GreigJeff HamiltonIris HardyH.David HarmsAndrew S.G. HarriesMary HarrisMelissa HartfielDan HayneSusan HeffnerTrude HeiftRoderick HendersonHolly HendriganJulie HoKwok HoBrian HollingtonDeborah HollowayO. Barry HolmesDavid HorsleyPaul HouleRob HowardsonDavid HylandsJean IllingworthEric IrvineArlene JacksonDavid W. F. JangLeonard JangWayne JanzenBindy JohalRobert JohnsonFaith JonesLaurie JonesDragoslav JurisichLizabeth KaltJennifer KeelingBradley KeithSteve KlosterJohn KoChun-Chun LamChristine LawsonWoosang LeeSharon LeonardAndy Chee LeowEva LeungImogene LimHugh LindsayJanet LitkeAnthony LoChristopher LockeIan LockhartCatherine LouieErnest LyleXinren MaScott MackenzieJoanne ManleyJeannette MansellChristine ManzerKaren MarotzRichard MarshJohn MartinFrank MartinoRaymond MasseyGordon MattsonDella McClarenJanis McKenzieWard A. McMahonRobert McMorranJim McQueenRobert MilesRobert MillickPatricia MitchellM.F. Theresa MulliganTodd MundleDaniel MurphyPatricia MurphyJean NakamuraMarjorie NellesTom NesbitKarin NewtonErik NilsenDwight NodaMargaret NordmanPatsy O’DellJohn ParkRandall ParkTom PaulikJulian PlamondonStephen PlunkettPatrick PowerEvan PrestonGordon PriestDavid QuonJames RainerBarry ReidJennifer ReissLorraine RheaultGreg RiddellSylvia RobertsDavid RobinsonSharon RowseShamim SachedinaLeslie SakalsPhilip ScheltensMarian ScholtmeijerJames SchurmanJohn Sennett12 SFU Library Annual Report 2009-10

Tony SharpMichael SilverbrookeRuth SilvermanMarilyn SleathNina SmartIan SongNorris SpenceMichael SpittleMargaret StirlingArthur StockZoe StrandEdward SullivanPaul ThompsonThomas TongCorey TruemanDaniel TsoiJoanne UelandJohn A. ValentineJames Van OverbeekChristopher J. VarleyFarida WahabRory WallaceBill WaltersAllan WarnkeKarla WattamaniukJoanne WhitePeggy WhiteFay WilliamsonFrances WilmethAndrew WongSandra WongMichael WortisYosef WoskJohnson WuMonica YagiChristopher YamamotoDonald ZadravecGifts in KindHeribert AdamCaroline AddersonAlcuin Society, TheTom ArchibaldMichael BarnesBC Book PrizeMarjorie BeagrieDerek BeaulieuBernardo BerdichewskyJanet BlanchetChristian BokGeoffrey BrownBrian BurtchHabib ChaudhuryPenelope ChristiensenAllyson ClayAlan ClutcheyH. BasilS. CookeMaureen CovellAnn CowanPaul CroweD & M Publishers IncFrank DaveySheila DelaneyJeff DerksenHugh DougallEmil EgliRobert Eighteen-BisangMarilyn GatesKuldip (Estate of) GillCarole GoldsmithSusan GransbyPercilla GrovesGraham HarropEric HershbergBill JeffriesJohn KeenlysideWilliam KeltonErnest KriegerD. D. KuglerAndrea LebowitzRichelle LesterPaul LiThomas LoughlinMarilyn MacDonaldDaniel MarshallRalph MaudThomas McGauleyTed McWhinneyLesly MerrillPeggy MeyersKathy MezeiRoy MikiDavid MirhadyWilliam MorleyJohn MunroDaniel MurphyJim MustartAdrian RaesideJames RainerIngrid RiceJim RimmerKevin RobertsWyn RobertsFaye RosenblattAlan RudrumWill RueterMark ScottRoy ShephardWayne SkipperNina SmartRichard SmithGeorge StanleyStephen SteeleMichael StevensonMary Lynn StewartRobert StrangJune SturrockGordon SwanEric SwanickRobert SweetMonir TahaPeggy ThompsonBarry TruaxJohn WebsterJim WiensRandy WilliamsPeter WoodRon WoodallColin YerburyJerry ZasloveSFU Library Annual Report 2009-10 13

Staff HighlightsThanks to Sylvia Roberts, who completed avery successful year as Acting Campus SurreyLibrarian and Natalie Gick who was acting AULCollections. This was a year of many changes:• Yolanda Koscielski took on the newlycombinedliaison portfolio of CRIM/CMPT/ENSC• Jenna Thomson assumed CHEM/EASC/MATH/PHYS liaison responsibilities• Baharak Yousefi took over Heather DeForest’s portfolio GEOG/Public Policy &Urban Studies (one-year maternity leave)• Janette McConville was hired as MonographCataloguerGoodbye to:• Carole Goldsmith, who retired in August• Diane Mastine, who retired• Greg Tourino, who left for a position in the USStaff activities• Heather De Forest and Hope Power foundedthe Library Journal Club, a group open to allstaff that discusses current topics in libraryscience.• To give Processing staff some contextfor the work they do we began a seriesof presentations from head librarians inother divisions (e.g. Liaison Librarian CarlaGraebner or Eric Swanick from SpecialCollections, etc.).• Patty Gallilee met with visiting UNBCUniversity Librarian in February.• Carla Graebner and Percilla Grovescoordinated the Annual Gathering ofLibrarians Interested in Government andLegal Information.• Walter Piovesan is the ICPSR OfficialRepresentative and continues to serve onthe DLI External Advisory Committee.• Hope Power coordinated the ALPSDecember meeting.• Eric Swanick organized the Alcuin Wayzgoosewhich took place at the VPL, October 2009.Presentations and PublicationsMark Bodnar• Co-presenter: Mapping the great unknown:Helping your students overcome hiddenresearch roadblocks. McGraw HillConference: First Year in Focus: EngagingStudents in their First Year and Beyond, SFU,May 2009.Gordon Coleman• Keynote: Fertile Ground: Sharing InformationLiteracy Techniques in BC; LILAC InformationLiteracy Symposium, Calgary, April 2009.• Co-Presenter: “Stress-Free Productivity -Elusive Goal or Real Possibility?”; BC LibraryAssociation Conference, Burnaby, April 2009.• Co-Presenter: “Dialogue on Digitization”;Northeast Library Federation Dialogue onDigitization, Fort St. John, November 2009.Lynn Copeland• Presenter, “Organizational culture andleadership”, UBC SLAIS.Heather De Forest• Co-Presenter: “Ain’t on the Globe and MailBest seller List 2009”; BC Library AssociationConference, Burnaby, April 2009.Rebecca Dowson• Co-presenter: Mapping the great unknown:Helping your students overcome hiddenresearch roadblocks. McGraw HillConference: First Year in Focus: EngagingStudents in their First Year and Beyond, SFU,May 2009.Frances Dodd• Co-Presenter: “Open-source ERM: acollaborative implementation”; NASIGConference, Asheville, NC, June 2009.Elaine Fairey• Co-Presenter: Stress-Free Productivity -Elusive Goal or Real Possibility?, BC LibraryAssociation Conference, Burnaby, BC, April2009.• Presenter: Academic Libraries: Always Lookingfor Great People, UBC SLAIS14 SFU Library Annual Report 2009-10

• Co-presenter with McCallum, R., McGeeThompson, D ., & Silverman. R.: Writing andlearning centres 101: A hands-on workshopfor librarians. BC Library Association, preconferencesession, April 2009; and SFULibrary, Feb 2010.Natalie Gick• Presenter: “Academic Libraries,” LibraryTechnician Program, University of the FraserValley, February 9, 2010.Mark Jordan• Presenter: “COPPUL LOCKSS Private Network:Preserving Stuff since 2008”; Access 2009Conference, Charlottetown, PEI, October,2009.• Co-presenter: “Distributed DigitalPreservation: Technical, Sustainability, andOrganizational Developments”; iPres 2009,San Francisco, October 2009.• Publication: Tyler Walters, Liz Bishoff,Emily Gore, Mark Jordan, and ThomasWilson. “Distributed Digital Preservation:Technical, Sustainability, and OrganizationalDevelopments.” Proceedings. iPRES 2009:the Sixth International Conference onPreservation of Digital Objects, CaliforniaDigital Library, UC Office of the President,2009: 198-205.Renee McCallum• Co-Presenter with Ricketts, K. Literacy througha multi-layered mentorship. Presentation atthe BC TEAL 2009 Conference, UBC, May 8,2009.• Co-presenter with Fairey, E., McGeeThompson, D., & Silverman, R.: Writing andlearning centres 101: A hands-on workshopfor librarians. BCLA, pre-conference session,April 2009; & SFU Library, Feb 2010.Donna McGee Thompson• Co-presenter with Cukierman, D. &Karpilovsky, M.: The Academic EnhancementProgram (AEP) in Computing Science at SFU:Incorporating explorations of learning stylesinto first-year CS courses. First Year in Focus,McGraw-Hill Ryerson, SFU, May 2009.• Publication: Cukierman, D. & McGeeThompson, D. (2009). The AcademicEnhancement Program: Encouraging studentsto learn about learning as part of theircomputing science courses. Innovation andTechnology in Computer Science Education(ITISCE), Paris, July 2009.• Co-presenter with Wright, C.: Teaming up forsuccess: How success teams increase studentmotivation within the classroom. SurreyTeachers Association (STA) Convention, BellPerforming Arts Centre, Surrey, May 2009;and First Year in Focus, McGraw-Hill Ryerson,SFU, May 2009.• Co-presenter with Fairey, E., McCallum, R., &Silverman. R.: Writing and learning centres101: A hands-on workshop for librarians. BCLibrary Association, pre-conference session,April 2009; and SFU, February 2010.Janis McKenzie• Co-presenter/convenor: “Ain’t on the Globe &Mail Best seller List”; presentation at BritishColumbia Library Association Conference,April 18, 2009.• Presenter: “The Changing Role of LiaisonLibrarians”; LIBR 530 SLAIS.• Presenter: “Future-Proofing Your AcademicLibrary Career”; Academic Librarians in PublicService (ALPS) December meeting, December4, 2009.Heather Morrison• Co-Presenter: “Open Access in Canada -Overview and Update”, BC Library AssociationConference, Burnaby, April 2009.• Co-Presenter: “Open Access: What’s In It forMy Library?”, Alberta Library AssociationConference, Jasper, April 2009.• Presenter: “Creative Commons and Media: anIntroduction.”, Media Exchange CooperativeAnnual Meeting, Capilano U., May 2009.• Presenter: “Open Access - Dramatic Growthand Policy”, Blogfesores, University of PuertoRico, Mayagüez, May 8, 2009.SFU Library Annual Report 2009-10 15

• Co-Presenter: “Contributing to an Author’sWork: An Examination of Peer Review”,Canadian Library Association Conference,Montreal, June 2009.• Presenter: “Connecting Readers with OpenAccess Resources: the CUFTS Free! OpenAccess Collections Group”, ELPUB, Milan,June 2009.• Presenter: “Open Access and the Economicsof Scholarly Communication”, 2ndInternational PKP Scholarly PublishingConference, Vancouver, July 2009.• Presenter: “Open Access - Key Trends”. ALCTSWebinar, September 2009.• Presenter: “Freedom for Scholarship in theInternet Age”, OCULA Spotlight, Ontario LibraryAssociation, February 25, 2010.• Co-organizer, ELPUB conference, Milan, June2009.• Co-Organizer, CLA Open Access Interest GroupPreconference to 2nd International PKPScholarly Publishing Conference, July 2009.• Publication: Devon Greyson, Kumiko Vézina,Heather Morrison, Donald Taylor, CharlynBlack (2009). “University Supports forOpen Access: A Canadian National Survey”.Canadian Journal of Higher Education 39:3.Tim Mossman• Publications: Marshall, S. & Mossman, T.(2010). Changing identities in Japanese-English bicultural names: From parentsto children. In D. Nunan & J. Choi (Eds.),Language and culture: Reflective narrativesand the emergence of identity (pp. 147-154).New York: Routledge.• Mossman, T. (2010). [Review of the bookCultural Globalization and LanguageEducation, by B. Kumaravadivelu.] NewHaven and London: Yale University Press.(TESOL Quarterly (44)2, 1-4).Sunni Nishimura• Presenter: “AskAway: Real People. Real Help”;ETUG Learn Together Series Presentation,May 2009.• Co-presenter: “Askaway for Providers: Usercenteredservice for face-to-face and virtualreference encounters,” Beyond Hope LibraryConference, Prince George, June 2009.• Co-presenter: “Askaway for Administrators:Assessing the value of virtual services,”Beyond Hope Library Conference, PrinceGeorge, June 2009.Brian Owen• Co-presenter: “Software Lifecycles &Sustainability: a PKP and reSearcher Update.”Access 09 Conference (Charlottetown, PEI,October 2009).Hope Power• Co-Presenter, “Top Ten Research Skills forFirst Year Students”; Vancouver SchoolBoard’s Teacher-Librarians (SecondarySchools) May Update Meeting, May 2009.Tony Power• Publication, with Steven Collis & JasonStarnes, ‘“on a certain seam of invisibleuniverse”: An Interview with Ralph Maud’ In:Capilano Review (Fall 2009) - interview withSFU English emeritus prof re founding ofContemporary Literature Collection and hisCharles Olson scholarship.• Four chapters of two novels published in threeliterary magazines:• ‘Smell of Art’ in Golden Handcuffs Review16 SFU Library Annual Report 2009-10

(Seattle) #12 Fall/Winter 2009.• ‘Sea to Sky: Chapter 4’ in Memewar #8(Spring 2009).• ‘Sea to Sky: Chapter 3’ in Memewar #11(Spring 2010).• ‘Go For It!: from Chapter 2 of Sea to Sky’ in‘W2010’ (March 2010).• Participated as an editor of the current issueof Kootenay School of Writing’s magazine ‘W’(March 2010)• Participated as a reader in five literaryreadings in 2009/2010.Shiraz Ramji• Ramji, Shiraz (2009, June 26th). CanadianFood Guide. Al – Ameen, 180, p34.• Ramji, Shiraz (2009, June 12th). VolleyballSunflowers. Al – Ameen, 179, p34.• Ramji, Shiraz (2009, May 30th) Self-esteemwith Mother Earth Al – Ameen,178, p34.• Ramji, Shiraz (2009, May 15th) Hockey forGlobal Peace. Al – Ameen, 177, p34.• Ramji, Shiraz (2009, May 15th) Self-esteemwith Mother Earth. The Islands Independent,(Pender Islands), 14, p8.• Ramji, Shiraz (2009, May 1st) We are MotherEarth. Al – Ameen, 176, p34.• Ramji, Shiraz (2009, April 17th) EnjoyFreedom. Al – Ameen, 175, p34.• Ramji, Shiraz (2009, April 3rd) Soccer forGlobal Peace. Al – Ameen, 174, p34.Kathryn Ricketts• Co-Presenter with McCallum, R., Literacythrough a multi-layered mentorship.Presentation at the BC TEAL 2009Conference, UBC, May 8, 2009.Ian Song• Presenter:”Preserving History and BuildingFuture--the Multicultural Canada-ChineseTimes project”; Chinatown and Beyond, SFU,May 13-15, 2009.Ruth Silverman• Publication: Silverman, Ruth TimeManagement for better grades and health,Healthy You, Healthy SFU ElectronicNewsletter (August, 2009).• Publication: Silverman, Ruth, The StudentLearning Commons: ‘Sink or Swim’ no more!The Connection: SFU Parent and FamilyNewsletter (Winter, 2009).• Co-presenter with Fairey, E., McCallum, R.,McGee Thompson, D.: Writing and learningcentres 101: A hands-on workshop forlibrarians. BCLA, pre-conference session, April2009; and SFU, February 2010.Don Taylor• Co-Presenter: “Open Access in Canada -Overview and Update”; BC Library AssociationConference, Burnaby BC, April 17, 2009.• Co-Presenter: “Open Source ERM: ACollaborative Implementation”; NorthAmerican Serials Interest Group Conference,Ashland NC, June 5, 2009.• Co-Presenter: “Open Access Supports forResearchers at Canadian Universities”; PKPScholarly Publishing Conference, VancouverBC, July 9, 2009.• Co-Presenter: “Open Access Supportsat Canadian Universities”; LIBR 559presentation, School of Library, Archival &Information Studies (SLAIS), UBC, October 28,2009.• Publication: Greyson D., Vezina K., MorrisonH., Taylor D., Black C. “University Supportsfor Open Access: Canadian National Survey”,Canadian Journal of Higher Education 39 (3):1-32.Cynthia Wright• Co-presenter with McGee Thompson,D: Teaming up for success: How successteams increase student motivation withinthe classroom. Surrey Teachers Association(STA) Convention, Bell Performing Arts Centre,Surrey, May 2009; and First Year in Focus,McGraw-Hill Ryerson, SFU, May 2009.SFU Library Annual Report 2009-10 17

Library StatisticsCollections March 2009 Growth 09/10 March 2010Books 1,351,693 22,932 1,374,625Journals 290,564 91 290,655Statistics Canada Reports 6,939 34 6,973Surrey Volumes 26,963 5,497 32,460Belzberg Volumes 16,810 1,000 17,810Micro Material Volumes 936,808 6,279 943,087Subtotal Volumes 2,629,777 35,833 2,665,610Audiovisual, other 209,099 49,253 258,352Digital Forms 3,970,473 907,810 4,878,283Print Subscriptions 6,552 -419 6,133Electronic Subscriptions 71,839 -8,340 63,499Collection growth over the last five yearsServicesReference QuestionsInstruction - number of students2009/10 2008/09 % change 2009/10 2008/09 % changeBennett 29,496 30,831 -4% 16,568 13,213 25%Belzberg 7,796 8,711 -11% 776 850 -9%Surrey 20,091 21,198 -5% 4,696 4,126 14%SLC Workshops n/a n/a n/a 4,622 4,810 -4%SLC Orientations n/a n/a n/a 8,007 8,997 -11%Ask Us Here 314 338 -7%Ask Us Live 3,822 3,219 19%Ask a Librarian 1,645 1,705 -4%18 SFU Library Annual Report 2009-10

Collection UseBennett Belzberg Surrey Total 09/10 Total 08/09 % ChangeGeneral Collection09/10 344,304 27,255 34,468 406,027 -10%08/09 389,567 25,316 36,583 451,466Equipment Loaned 68,259 1,542 91,848 161,649 164,306 -2%Used in Library 151,242 4,859 11,559 167,660 188,766 -11%Jounal Database Connections n/a n/a n/a 2,594,916 2,064,623 26%*E-Reserves Downloads n/a n/a n/a 58,228 24,015 142%Sent to Other Libraries n/a n/a n/a 14,015 14,677 -5%Distance Ed. Deliveries n/a n/a n/a 3,632 3,393 7%Total Use n/a n/a n/a 3,406,127 2,911,246 17%Total Circulations n/a n/a n/a 752,983 823,287 -9%Items Received from Othern/a n/a n/a 12,094 14,031 -14%LibrariesMedia Bookings n/a n/a n/a 1,893 2,122 -11%*08/09 total down because PDF downloads were only available from November 2008 to March 2009.SFU Library Annual Report 2009-10 19

WAC Bennett LibrarySFU Burnaby8888 University DriveBurnaby, BC V5A 1S6Tel: 778.782.4084www.lib.sfu.caSamuel and Frances Belzberg LibrarySFU Vancouver515 West Hastings StreetVancouver, BC V6B 5K3Tel: 778.782.5050www.lib.sfu.ca/about/belzberg/Fraser Valley Real Estate BoardAcademic LibrarySFU Surrey250 – 13450 102nd AvenueSurrey, BC V3T 0A3Tel: 778.782.7411www.lib.sfu.ca/about/surrey/