the local health authority of reggio emilia - Azienda USL di Reggio ...
the local health authority of reggio emilia - Azienda USL di Reggio ...
the local health authority of reggio emilia - Azienda USL di Reggio ...
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Adoption <strong>of</strong> a whole organisational approach:to develop Migrant-friendly and culturally competen<strong>the</strong>alth care in <strong>Reggio</strong> EmiliaEffective interventions:• Develop and implement MFCC specific policy and strategy(Top-management commitment; provide for resources)• Integrate principles <strong>of</strong> cultural competence in <strong>the</strong> qualitymanagement system (specific standards and in<strong>di</strong>cators)• Establish a management structure for MFCC(mainstreaming)• Develop specific MFCC services (cultural me<strong>di</strong>ation) andadapt organisational processes and procedures• Systematic training <strong>of</strong> staff on migration and culturalcompetency• Monitor <strong>health</strong> and access to care across <strong>di</strong>verse groups• Include community in priority setting, planning andevaluating
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