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Case StudyFrom reactive inventory managementto proactive IT planningat The Hartfordensuring IT powers business success

CASE STUDY I THE HARTFORDIntegrating the IT portfolioOnce it had harmonised planningIT across its divisions, the company used planningITto document and analyse its current inventory. It is now capturing the metrics, andapplying common and consistent processes to move forward. It is following a definedroadmap to a desired future state where proactive IT planning can drive business value.“With the merger, we’re moving away from the separate independent pointin-timeprocesses we had, from a static inventory management tool to aproactive, interactive enterprise planning process,” Mangold adds. “Oncewe get there, we’re convinced that having this true planning approach willgive us the real ability to transform how we manage our portfolio.”The key wins for the company include:• Strategic planning for ongoing activities. It had been focused on an annualplanning process. Now, with the three- to five-year roadmap, it can plan IT consistently,comparing systems’ costs and their benefits across the organisation.• Creating technology standards. A large portfolio – some 2,000 – applicationscan now be categorised and managed intelligently to contribute to the businesswithout conflicts or redundancies.• Clear mappings between the business and IT. The company will have visibilityover what goes on in its data centres, and how this affects its business transactions.Mangold explains: “If a server fails, what does that really mean to the business?Who do we have to let know about it and what is it really costing us?”• Keeping systems up-to-date. Technology lifecycle mapping ensures systems arekept up-to-date. This, in turn, maintains functionality and improves security.• Better decision making. planningIT has brought IT closer to the business, creatingthe appropriate channels to make better top-down, cross-functional decisions.4 I ensuring IT powers business success

www.alfabet.comAbout alfabetalfabet provides a comprehensive software suite that supports all aspects ofBusiness IT Management.Business IT Management is the task of ensuring that IT powers business success.It combines a deep understanding of the business and its strategy with the insight,planning and execution required to evolve the IT landscape.alfabet is the only vendor providing a comprehensive software suite that supportsall aspects of Business IT Management – from accurate insight into the enterprisearchitecture to IT planning, risk management, compliance, road-mapping and ITProgram Control.alfabet serves with it’s flagship product planningIT® a global user community ofmore than 135,000 IT, Finance and Business professionals in more than 40 countries.Customers of alfabet include many of the Global 2000 companies across abroad range of industries in particular financial services, automotive, telecommunications,logistics, and high-tech.Founded in 1997, alfabet is operating with headquarters in Berlin, Cambridge, Mass.and Singapore.www.alfabet.com