United Nations Spouses Association WELCOME TO BONN!

Bonn Newcomer Guide
members and household aides, and similar administration details which directly emanate from our
host country agreements.
She is also here to work personally with you by looking into special cases for you that require more
than the usual form and signature; and to give you a better picture of all the possible intricacies. She
has emphasized that she is also ready to help with any of the everyday issues listed above, wherever
she can.
1.5.2 What the Staff Advisors will not do for us
Naturally, any information the Staff Advisors gather during their work with you will remain strictly
confidential between you and them, likewise vis-a-vis German authorities, your management, and
other colleagues.
It must be very clear to us that we cannot and shall not expect them to conduct our private business.
They will not take us to the doctor, select our satellite dish for us, negotiate our rent, quarrel with our
plumber, fill up our insurance claims or type our police reports. (As a lawyer by education, the
professional code prohibits Frau Dr. Voelskow-Thies from giving free legal assistance in individual
cases.) However, they will always be ready to advise us how to get to terms with all of this ourselves.
Even less so shall we involve them in issues which do not affect a third party, but only our families or
friends. They cannot act as counselors for family or health problems.
Of course, please continue raising matters pertaining to your appointment with the UN and
entitlements resulting from it to your colleagues from personnel units.
1.5.3 Contacts and Time Schedules
Please note the following time schedules and contact information
Ms. Helga Voelskow-Thies, City of Bonn
Every first Monday of the month from 10:30 to 12:30 at Haus Carstanjen in Room D-07 ext. 1159.
All other Mondays and Thursdays from 10:30 to 12:30 at Langer Eugen in Room LEU 1127 (11th
floor) ext. 2345
Email: Helga.Voelskow-Thies@unbonn.org or Staff.Advisor@unbonn.org (jointly)
Ms. Beate Kirch, Federal Ministry of Foreign Affairs
Every third Wednesday of the month from 09:30 to 12:30 at Haus Carstanjen in Room D-07 ext.
1159. All other Wednesdays from 09:30 to 12:30 at Langer Eugen in Room LEU 1127(11th floor)
ext. 2345
Email: Beate.Kirch@unbonn.org or Staff.Advisor@unbonn.org (jointly)
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