second annual runway run for charity canada's first scheduled service

HOTEL OF THE YEARThe Sheraton Gateway Hotel Toronto Pearson wasrecently awarded “Sheraton Hotel of the Year”by Starwood Hotels & Resorts Worldwide, Inc. ata celebration held at the St. Regis Hotel in New York City.Award criteria included Guest Satisfaction Index rating, QualityAssurance ranking, Revenue Management and overall brandexperience metrics for the hotel’s guests and clients.“I was thrilled to accept the award on behalf of my entireteam at the Sheraton Gateway”, said Joumana Ghandour, GeneralManager. “I would like to thank our dedicated associates and allour loyal guests and clients, without whom this honour wouldnot have been possible.”The newly renovated Sheraton Gateway Hotel at TorontoPearson offers 474 whisper-quiet guest rooms and is the onlyhotel located directly within the airport grounds. Convenientairport meetings are easily accommodated with a selection offunction room offerings from executive boardrooms to breakout rooms, as well as ballrooms for corporate functions andcatered celebrations. Guest rooms feature Sheraton’s signatureSweet Sleeper Bed. Sheraton Club Level rooms offer upgradedamenities and exclusive access to the penthouse Club Lounge forcomplimentary breakfast and evening hors d’oeuvres.The lobby’s Link@Sheraton equipped with Microsoftensures guests can stay in touch with the people and thingsthat matter most. A wide range of 24-hour services, includingBusiness Centre, Fitness Centre and Room Service, truly makethis property the ideal address for business and leisure travel.Directly connected to Terminal 3 by a climate controlledwalkway and with a dedicated stop on the LINK Train to Terminal1 and the Reduced Rate Parking Lot at Viscount Station, the hoteloffers a variety of stopover, getaway and meeting packages.For more information about the hotel and package information,please visit www.sheraton.com/torontoairport.Congratulations to the Sheraton Gateway Hotel on winningthis coveted award.INTERNATIONAL INTELLIGENCEThe GTAA is always open to sharing our experienceswith, and learning from, other airports. Recently,delegates from Korea’s Incheon International AirportCorporation (IIAC) visited Toronto Pearson to learn about ourSafety and Security operations.Daniel Dongik Shin, Deputy Director of Security Planning atIncheon Airport, said that the main purpose of the trip to Canada– the group also visited Vancouver International Airport – was fora sharing and learning experience, especially since the airportsare similar in the number of passengers handled each year.Opened in 2001, Incheon Airport now welcomes 31 millionpassengers annually, has three runways, one main terminal andone concourse. In 2008, they saw 211,000 movements and 2.5million tonnes of cargo. Since 2006, they have consecutivelybeen named ACI’s Best Airport Worldwide.After a presentation highlighting GTAA-specific programsand operations, the group was taken on a tour of the airport,which included an airside drive with a special demonstrationof Wildlife Control operations. Like many other airports acrossthe world, Incheon uses sound alarms to deter wildlife. Theproblem with that is that wildlife can become accustomed anddesensitized to the noise. They were impressed by the unique,environmentally-friendly approach that the GTAA takes toregulating and protecting wildlife around the airport. They alsosaw how our baggage and security operations worked.“After visiting Toronto Pearson, we realize that it is one ofthe world’s best airports, not only in security, but every otherarea,” said Mr. Shin. “The briefing and terminal tour we receivedwere very informative and educational. There were manysystems that you employ that we will study for application toour security systems. Thank you for your hospitality and we hopeour visit will enhance cooperation in security systems betweenboth airports.”BRINGING INBUSINESSOn June 8, a group of Canada’s Trade Commissioners Canada has access to the world, and conversely, the world’sfrom across the world met at Toronto Pearson to hear access to Toronto, Ontario and Canada.from Canadian businesses about how to best serve As part of the federal government’s Department of ForeignCanada’s economy. As part of the Canadian Trade Commissioner Affairs and International Trade, Trade Commissioners helpService, these dedicated public servants provide a valuable tool thousands of Canadian companies compete internationally. Tradefor establishing links between local and foreign businesses and Commissioners are located in more than 150 cities worldwidein facilitating trade.and in Regional Offices across Canada. Now more than ever,At their meeting in Toronto, a number of Trade Commissioners Canadian businesses need to build their own links to global valueto the United States and Asia gathered to listen to industry chains. This is the “added value” that government services canrepresentatives and learn more about the needs of business and provide, illustrating that even in these tough economic times,how they can provide further value. As the operator of Canada’s there are opportunities out there. Trade Commissioners can helpleading air cargo gateway to the world, the GTAA was invited businesses save time and money. For more information aboutto participate. Airport representatives provided a comprehensive how the Canadian Trade Commission can work for you, visitoverview of air cargo operations and supply chain management, www.tradecommissioner.gc.ca.as well as the important role Toronto Pearson plays to ensureNURSINGSTATIONSTo maketravelling abit easierand more convenientfor nursing mothers,Toronto Pearson hasnow added nursingstations to fivefamily washrooms,post-security. Thestations will have anursing chair and beidentified by the pictured sign. The locations were chosento provide easy access for mothers across the airport. Thereare three locations in Terminal 1, by Gates 137, 165 and 178,and two locations in Terminal 3 beside Starbucks, and besideWatermark.14 Toronto Pearson Today Second Quarter 2009