pdf (764 KB) - Metro Group

5. AddressesINSTITUTIONs and AssOCiations: PaGE 246eXCHanges: PaGE 306Companies: PaGE 313sCience and ResearCH: PaGE 321eUrOPean Union: PaGE 366

5. Addresses

Addresses p. 246 Institutions and AssociationsA. institutions and Associations1. Chambers of Industry and Commercea) German Chambers of Commerce Abroad (AHK)1) Chambers of Commerce in oeCD countriesAustraliaGerman-Australian Chamber of Industry and CommerceLevel 10 · 39–41 York Street · Sydney NSW 2000Phone: +61-2-8296-04-00 · Fax: +61-2-8296-04-11E-mail: info@germany.org.au · www.germany.org.auAustriaGerman Chamber of Commerce in AustriaSchwarzenbergplatz 5 Top 3/1 · 1030 WienPhone: +43-1-545-1417-0 · Fax: +43-1-545-2259E-mail: office@dhk.at · www.dhk.atBelgium and LuxembourgGerman-Belgian-Luxembourgian Chamber of Commerce VoGAHK debeluxManhattan Office Tower · Bolwerklaan 21/Avenue du Boulevard1210 BrusselsPhone: +32-2-203-5040 · Fax: +32-2-203-2271E-mail: ahk@debelux.org · www.debelux.orgLuxembourg subsidiary7, rue Alcide de Gasperi · 2981 LuxembourgPhone: +352-4239-39-1 · Fax: +352-438326E-mail: debelux@cc.lu · www.debelux.orgCanadaCanadian-German Chamber of Industry and Commerce480 University Avenue, Suite 1500 · Toronto, ON M5G 1V2Phone: +1-416-598-3355 · Fax: +1-416-598-1840E-mail: info.toronto@germanchamber.ca · http://kanada.ahk.de METro rETail CoMPEnDIUM 2010/2011

p. 247 Institutions and AssociationsBranch office Montreal410 St. Nicolas Street, Suite 200 · Montreal, QC, HY2 2P5Phone: +1-514-844-3051-1473 · Fax: +1-514-844-1473E-mail: info.montreal@germanchamber.caBranch office Vancouver409 Granville Street, Suite 923 · Vancouver BC · V6C 1T2Phone: +1-604-681-4469 · Fax: +1-064-881-4489E-mail: info.vancouver@germanchamber.ca5. AddressesChileGerman-Chilean Chamber of Industry and Commerce (Camchal)Av. El Bosque Norte 0440 of. 601 · Las Condes · SantiagoPhone: +56-2-203-53-20 · Fax: +56-2-203-53-25E-mail: chileinfo@camchal.cl · http://chile.ahk.deCzech RepublicGerman-Czech Chamber of Industry and CommerceVáclavské námestí 40 · 11000 Prague 1Phone: +420-224-221-200 · Fax: +420-224-222-200E-mail: info@dtihk.cz · www.dtihk.czDenmarkGerman-Danish Chamber of CommerceKongens Nyrtov 26 · 3rd floor · 1050 Copenhagen KPhone: +45-33-913-335 · Fax: +45-33-913-116E-mail: info@handelskammer.dk · www.handelskammer.dkFinlandGerman-Finnish Chamber of CommercePO Box 83 · 00101 Helsinki · Mikonkatu 25 · 00101 HelsinkiPhone: +358-9-6122120 · Fax: +358-9-642859E-mail: info@dfhk.fi · www.dfhk.fiFranceFrench-German Chamber of Industry and Commerce18, rue Balard · 75015 ParisPhone: +33-1-40583535 · Fax: +33-1-45754739E-mail: info@francoallemand.com · www.francoallemand.com© METro AG 2010

Addresses p. 248 Institutions and AssociationsGreat BritainGerman-British Chamber of Industry & CommerceMecklenburg House16 Buckingham Gate · London SW1E 6LBPhone: +44-20-79764-100 · Fax: +44-20-79764-101E-mail: mail@ahk-london.co.uk · www.ahk-london.co.ukGreeceGerman-Greek Chamber of Industry and CommerceDorileou 10–12 · 11521 AthensPhone: +30-210-641-9000 · Fax: +30-210-644-5175E-mail: ahkathen@mail.ahk-germany.de · www.german-chamber.grHungaryGerman-Hungarian Chamber of Industry and CommerceLövõház u. 30 · 1024 BudapestPhone: +36-1-3457600 · Fax: +36-1-3150744E-mail: info@ahkungarn.hu · www.duihk.huIcelandRepresentative Office of the German Industry in IcelandGerman-Icelandic Economic Association (DIWV)House of Commerce · Kringlan 7 · IS103 ReykjavíkPhone: +354-510-7111 · Fax: +354-568-6564E-mail: info@ahk.is · http//island.ahk.deIrelandGerman-Irish Chamber of Industry & Commerce46 Fitzwilliam Square · Dublin 2Phone: +353-1-6424-300 · Fax: +353-1-6424-399E-mail: info@german-irish.ie · www.irland.ahk.deItalyGerman-Italian Chamber of CommerceVia Napo Torriani 29 · 20124 MilanPhone: +39-02-679131 · Fax: +39-02-66980964E-mail: info@ahk-italien.it · www.ahk-italien.it METro rETail CoMPEnDIUM 2010/2011

p. 249 Institutions and AssociationsJapanGerman Chamber of Industry and Commerce in JapanSanbancho KS Building, 5F 2 – 42 - 4 Sanbancho · Chiyoda-Ku · Tokyo 102-0075Phone: +81-3-5276-9811 · Fax: +81-3-5276-8733E-mail: info@dihkj.or.jp · www.japan.ahk.de5. AddressesMexicoGerman-Mexican Chamber of Industry and Commerce (CAMEXA)Centro Alemán – German CentreAv. Santa Fe 170, officina 1-4-12, Lomas de Santa Fe · 01210 Mexico D.F.Phone: +55-1500-5900 · Fax: +55-1500-5910E-mail: info@ahkmexiko.com.mx · http://mexiko.ahk.deNetherlandsGerman-Dutch Chamber of Commerce (DNHK)Postbus 80533 · 2508 GM The HagueNassauplain 30 · 2585 EC The HaguePhone: +31-70-3114100 · Fax: +31-70-3114199E-mail: info@dnhk.org · www.dnhk.orgNew ZealandNew Zealand-German Business AssociationLevel 11, Axa Building, 41, Shortland StreetPO Box 95 · Auckland 1140Phone: +64-9-30-40120 · Fax: +64-9-3090209E-mail: admin@germantrade.co.nz · www.germantrade.co.nzNorwayGerman-Norwegian Chamber of CommercePO Box 603 Skøyen · 0214 OsloDrammensveien 111 B · 0273 OsloPhone: +47-22-128210 · Fax: +47-22-128222E-mail: info@handelskammer.no · www.handelskammer.no© METro AG 2010

Addresses p. 250 Institutions and AssociationsPolandGerman-Polish Chamber of Industry and Commerceul. Miodowa 14 · 00-246 WarsawPO Box 62 · 00-952 WarsawPhone: +48-22-5310-500 · Fax: +48-22-5310-600, -5310-644E-mail: info@ahk.pl · www.ihk.plPortugalGerman-Portuguese Chamber of Industry and CommerceAv. da Liberdade, 38-2° · 1269-039 LisbonPhone: +351-21-321-1200 · Fax: +351-21-346-7150E-mail: infolisboa@ccila-portugal.com · www.ccila-portugal.comSlovak RepublicGerman-Slovakian Chamber of Industry and CommerceNámestie SNP 13 · 81106 BratislavaPhone: +421-2-2065-5533 · Fax: +421-2-2065-5542E-mail: info@dsihk.sk · www.dsihk.skKoreaGerman-Korean Chamber of Industry and Commerce (KGCCI)Hannam Plaza · 7th floor, Hannam Plaza 28-2Hannam-dong, Yongsan-gu · Seoul 140–884Phone: +82-237804-600 · Fax: +82-37804-637E-mail: info@kgcci.com · www.kgcci.comSpainGerman Chamber of Commerce for SpainAvd. Pio XII, 26-28 · 28016 MadridPhone: +34-91-353 09 10 · Fax: +34-91-359 12 13E-mail: madrid@ahk.es · www.ahk.esBranch office BarcelonaCorsega 301–303 · 08008 BarcelonaPhone: +34-93-415 54 44 · Fax: +34-93-415 27 17E-mail: barcelona@ahk.es · www.ahk.es METro rETail CoMPEnDIUM 2010/2011

p. 251 Institutions and AssociationsSwedenGerman-Swedish Chamber of CommerceValhallavägen 185 · 102 52 StockholmPO Box 27104 · Stockholm 102 52Phone: +46-8-665-1800 · Fax: +46-8-665-1804E-mail: info@handelskammer.se · www.handelskammer.se5. AddressesSwitzerlandChamber of Commerce Germany-SwitzerlandTödistrasse 60 · 8002 ZurichPhone: +41-44-28361-61 · Fax: +41-44-28361-00E-mail: auskunft@handelskammer-d-ch.chwww.handelskammer-d-ch.chTurkeyGerman-Turkish Chamber of Industry and CommerceYeniköy Cad. No. 88 · 34457 Tarabaya-IstanbulPhone: +90-212-363-0500 · Fax: +90-212-363-0560E-mail: info@dtr-ihk.de · www.dtr-ihk.deUSAGerman-American Chamber of Commerce75 Broad Street, 21st floor · New York, NY 10004Phone: +1-212-974-8830 · Fax: +1-212-974-8867E-mail: info@gaccny.com · www.gaccny.comGerman-American Chamber of Commerce of theSouthern united States1170 Howell Mill Rd, Suite 300 · Atlanta, GA 30318Phone: +1-404-586-6800 · Fax: +1-404-586-6820E-mail: info@gaccsouth.com · www.gaccsouth.comGerman-American Chamber of Commerce of the Midwest401 North Michigan Avenue, Suite 3330 · Chicago, IL 60611Phone: +1-312-644-2662 · Fax: +1-312-644-0738E-mail: info@gaccom.org · www.gaccom.org© METro AG 2010

Addresses p. 252 Institutions and AssociationsRepresentative of German Industry and Trade in Washington1776 I Street, N.W. Suite 1000 · Washington, DC 20006Phone: +1-202-659-4777 · Fax: +1-202-659-4779E-mail: info@rgit-usa.com · www.rgit-usa.com2) Chambers of Commerce in other countriesBulgariaGerman-Bulgarian Chamber of Industry and CommerceUl. Frederic Joliot-Curie-Str. 25 A · 1113 SofiaPhone: +359-2-81630-10 · Fax: +359-2-81630-19E-mail: ahk-office@ahk-bg.org · http://bulgarien.ahk.depr ChinaGerman Chamber of Commerce in BeijingLandmark Tower 2, Unit 0811 · 8 North Dongsanhuan RoadChaoyang District · 100004 BeijingPhone: +86-10-6539-6688 · Fax: +86-10-6539-6689E-mail: info@bj.china.ahk.de · www.china.ahk.deGerman Chamber of Commerce in Guangzhou2915 Metro Plaza · Tian He North Road · 510620 GuangzhouPhone: +86-20-8755-2353 · Fax: +86-20-8755-1889E-mail: info@gz.china.ahk.de · www.china.ahk.deGerman Chamber of Commerce in Hong Kong3601 Tower One, Lippo Centre89 Queensway · Admiralty HongkongPhone: +852-25-26-5481 · Fax: +852-28-10-6093E-mail: info@hongkong.ahk.de · www.hongkong.ahk.deGerman Chamber of Commerce in Shanghai29F POS Plaza, 1600 Century AvenuePudong · 200122 ShanghaiPhone: +86-21-5081-2266 · Fax: +86-21-5081-2009E-mail: office@sh.china.ahk.de · www.china.ahk.de METro rETail CoMPEnDIUM 2010/2011

p. 253 Institutions and AssociationsCroatiaGerman-Croatian Chamber of Industry and CommerceZamenhoffova 2 · 10000 ZagrebPhone: +385-1-6311-600 · Fax: +385-1-6311-630E-mail: info@ahk.hr · http://kroatien.ahk.de/IndiaIndo-German Chamber of CommerceMaker Tower E, 1st floor, Cuffe Parade · Mumbai 400005Phone: +91-22-666-52-121 · Fax: +91-22-666-52-120E-mail: bombay@indo-german.com · www.indo-german.com5. AddressesMoldovaChamber of Commerce & Industry of the Republic of MoldovaStefan cel Mare str., 151 · 2012, ChişinăuPhone: +373-22-22-15-52 · Fax: +373-22-23-44-25E-mail: camera@chamber.md · www.chamber.mdMontenegroGerman Industry and Trade Delegation for Serbia and MontenegroToplicin venac 19-21 · 11 000 BelgradePhone: +381 11 202 8010, -11, -12 ( Fairs -14) · Fax: +381-11-3034-780E-mail: info@ahkbelgrad.rs · http://serbien.ahk.deMoroccoGerman Chamber of Industry and Commerce in Morocco140, Bd. Zerktouni, 6ème Etage · 20070 CasablancaPhone: +212-22-4294-00, -01 · Fax: +212-22-4753-99E-mail: info@dihkcasa.org · www.marokko.ahk.deRomaniaGerman-Romanian Chamber of Industry and CommerceStr. Clucerului 35, 2nd floor · 011363 BucharestPhone: +40-21-223-1531 · Fax: +40-21-223-1538E-mail: drahk@ahkrumaenien.ro · www.ahkrumaenien.ro© METro AG 2010

Addresses p. 254 Institutions and AssociationsRussiaRepresentative Office of German Industry in the Russian Federation1. Kasatschi Pereulok 7 · 119017 MoscowPhone: +7-495-234-4950 · Fax: +7-495-234-4951E-mail: ahk@russland-ahk.ru · http://russland.ahk.de/SerbiaGerman Industry and Trade Delegation for Serbia and MontenegroToplicin venac 19-21 · 11 000 BelgradePhone: +381 11 202 8010, -11, -12 (Fairs -14) · Fax: +381-11-3034-780E-mail: info@ahkbelgrad.rs · http://serbien.ahk.deSloveniaGerman-Slovenian Chamber of CommerceTomšičeva 3 · 1000 LjubljanaPhone: +386-1-252-8860 · Fax: +386-1-252-8869E-mail: ahk@ahkslo.si · www.dihk.siUkraineRepresentative Office of the German Industry in ukraineWul. Puschkinska 34 · 01004 KievPhone: +380-44-234-5595 · Fax: +380-44-235-4234, -234-5977E-mail: dihk@dihk.com.ua · www.dihk.com.uaVietnamRepresentative of German Trade and Industry in VietnamOffice Hanoi · 1303 Vietcombank Tower · 198 Tran Quang Khai StreetHoan Kiem District · HanoiPhone: +84-4-825-1420 · Fax: +84-4-825-1422E-mail: info@vietnam.ahk.de · www.vietnam.ahk.deb) Foreign Chambers of Industry and Commerce in Germany1) oeCD countriesAustriaAustrian Trade Delegation in GermanyStauffenbergstrasse 1 · 10785 BerlinPhone: +49-30-257575-0 · Fax: +49-30-257575-75E-mail: berlin@austriantrade.org · www.austriantrade.org/deutschland METro rETail CoMPEnDIUM 2010/2011

p. 255 Institutions and AssociationsBelgium/LuxembourgGerman-Belgian-Luxembourgian Chamber of CommerceCäcilienstrasse 46 · 50667 ColognePhone: +49-221-25754-77 · Fax: +49-221-25754-66E-mail: debelux@koeln.ihk.de · www.debelux.orgCzech RepublicCzech Trade promotion Agency – German OfficeMartin-Luther-Platz 28 · 40212 DüsseldorfPhone: +49-211-598-256-88, -93 · Fax: +49-211-66 430 31E-mail: duesseldorf@czechtrade.cz · www.czechtrade-germany.de5. AddressesDenmarkRoyal Danish Consulate General, Department of CommerceHeimhuder Strasse 77 · 20148 HamburgPhone: +49-40-41400-50 · Fax: +49-40-414005-57E-mail: hamgkl@um.dk · www.gkhamborg.um.dkFranceFrench Chamber of Industry and CommerceLebacher Strasse 4 · 66113 SaarbrueckenPhone: +49-681-9963-0 · Fax: +49-681-9963-111E-mail: info@ccfa-saa.de · www.ccfa-saa.deGreat BritainBritish Chamber of Commerce in Germany e.V.Französische Strasse 140 · 10117 BerlinPhone: +49-30-206708-0 · Fax: +49-30-206708-29E-mail: info@bccg.de · www.bccg.deIrelandEnterprise IrelandRolandstrasse 44 · 40476 DüsseldorfPhone: +49-211-4705-90 · Fax: +49-211-4705-932E-mail: duesseldorf@enterprise-ireland.comwww.enterprise-ireland.com© METro AG 2010

Addresses p. 256 Institutions and AssociationsItalyItalian Chamber of Commerce for Germany e.V.Friedrich-Ebert-Anlage 58 · 60325 Frankfurt am MainPhone: +49-69-971452-10 · Fax: +49-69-971452-99E-mail: info@itkam.de · www.itkam.deJapanJapanese Chamber of Industry and Commerce in Düsseldorf e.V.German-Japanese CentreImmermannstrasse 45c · 40210 DüsseldorfPhone: +49-211-63076-0 · Fax: +49-211-360182E-mail: info@jihk.de · www.jihk.deMexicoThe Mexican Trade MissionWilhelm-Leuschner-Strasse 23 · 60329 Frankfurt am MainPhone: +49-69-972698-0 · Fax: +49-69-972698-11E-mail: frankfurt@promexico.gob.mx · www.promexico.gob.mxNetherlandsGerman-Dutch Chamber of Commerce and IndustryTersteegenstrasse 19-31 · 40474 DüsseldorfPhone: +49-211-49872-0 · Fax: +49-211-49872-99E-mail: duesseldorf@dnhk.org · www.dnhk.orgNorwayInnovation NorwayPO Box 113317 · 20433 HamburgPhone: +49-40-2294-15-0 · Fax: +49-40-2294-15-88E-mail: germany@innovationnorway.no · www.innovationnorway.comPolandEmbassy of the Republic of polandDepartment of Industry and CommerceLeipziger Platz 2 · 10117 BerlinPhone: +49-30-206-226-70 · Fax: +49-30-206-226-730E-mail: info@wirtschaft-polen.de · www.berlin-trade.gov.pl/de METro rETail CoMPEnDIUM 2010/2011

p. 257 Institutions and AssociationsDepartment of EconomyLassenstrasse 19–21 · 14193 Berlin-GrunewaldPhone: +49-30-223-130 · Fax: +49-30-223-131-55E-mail: info.wirtschaft@botschaft-polen.de · www.berlin.polemb.netSouth KoreaGerman-Korean Trade Working Group e.V.Marie-Curie-Strasse 30 · 60439 Frankfurt am MainPhone: +49-69-9587-2917 · Fax: +49-69-9587-2386E-mail: info@korea-dkw.de · www.korea-dkw.de5. AddressesSpainOfficial Spanish Chamber of Commerce in GermanyFriedrich-Ebert-Anlage 56 · 60325 Frankfurt am MainPhone: +49-69-743481-0 · Fax: +49-69-743481-55E-mail: mail@spanische-handelskammer.dewww.spanische-handelskammer.deSwedenSwedish Chamber of Commerce in the Federal Republic of GermanyBerliner Allee 32 · 40212 DüsseldorfPhone: +49-211-862020-0 · Fax: +49-211-324488E-mail: office@schwedenkammer.de · www.schwedenkammer.deUSAAmerican Chamber of Commerce in Germany e.V.Börsenplatz 7–11 · 60313 Frankfurt am MainPhone: +49-69-929104-0 · Fax: +49-69-929104-11E-mail: amcham@amcham.de · www.amcham.de2) Other countriespr ChinaGerman-Chinese Business Association e.V.Unter Sachsenhausen 10–26 · 50667 ColognePhone: +49-221-120-370 · Fax: +49-221-120-417E-mail: info@dcw-ev.de · www.dcw-ev.de© METro AG 2010

Addresses p. 258 Institutions and AssociationsIndiaIndo-German Chamber of CommerceCitadellstrasse 12 · 40213 DüsseldorfPhone: +49-211-360597 · Fax: +49-211-350287E-mail: duesseldorf@indo-german.com · http://indien.ahk.deIranGerman-Irano Chamber of Commerce e.V.Grosse Reichenstrasse 14 · 20457 HamburgPhone: +49-40-440847 · Fax: +49-40-45036777E-mail: info@dihkev.de · www.dihkev.deRussiaOffice for Trade and Industry, Embassy of the Russian FederationUnter den Linden 55–61 · 10117 BerlinPhone: +49-30-234-3012 · Fax: +49-30-229-0390E-mail: rfhwb@rfhwb.de · www.rfhwb.dec) european Chambers of Industry and Commerce1) umbrella organisations of European Chambers of Industry andCommerceAmCham Eu – American Chamber of Commerce to the EUAvenue des Arts 53 · 1000 Brussels · BelgiumPhone: +32-2-513-6892 · Fax: +32-2-513-7928E-mail: info@amchameu.be · www.amchameu.beEurochambres – Association of European Chambers of Commerceand IndustryChamber HouseAvenue des Arts, 19 A/D · 1000 Brussels · BelgiumPhone: +32-2-282-0850 · Fax: +32-2-230-0038E-mail: eurochambres@eurochambres.eu · www.eurochambres.euUnion of European Chambers of Industry and Commerce (UECC)Aeschenvorstadt 67 · 4010 Basel · SwitzerlandPhone: +41-61-27060-10 · Fax: +41-61-27060-05E-mail: r.fueeg@uecc.org · www.uecc.org METro rETail CoMPEnDIUM 2010/2011

p. 259 Institutions and Associations2) Chambers of Industry and Commerce of the oeCD countries(incl. eu-countries)AustraliaAustralian Chamber of Commerce and Industry (ACCI) CanberraCommerce HousePO Box 6005 · Kingston Act 2604Phone: +61-2-6273-2311 · Fax: +61-2-6273-3286E-mail: info@acci.asn.au · www.acci.asn.au5. AddressesAustralian Chamber of Commerce and Industry (ACCI) MelbourneLevel 3 · 486 Albert Street · East Melbourne VIC 3002Phone: +61-3-9668-9950 · Fax: +61-3-9668-9958E-mail: melb@acci.asn.au · www.acci.asn.auAustriaAustrian Chamber of Industry (WKÖ)Wiedner Hauptstrasse 63 · 1045 ViennaPhone: +43-5-90-900-0 · Fax: +43-5-90-900-250E-mail: wkoe@wko.at · www.wko.atBaltic StatesEstoniaGerman-Baltic Chambers of Commerce in EstoniaSuurtüki 4b · 10133 TallinnPhone: +372-6276-940 · Fax: +372-6276-950E-mail: info.ee@ahk-balt.org · www.ahk-balt.orgLatviaGerman-Baltic Chambers of Commerce in LatviaVilandes 1 · 1010 RigaPhone: +371-6-7320718 · Fax: +371-6-7830478E-mail: info@ahk-balt.org · www.ahk-balt.orgLithuaniaGerman-Baltic Chambers of Commerce in LithuaniaVinco Kudirkos 6 · 03105 VilniusPhone: +370-5-213-1122 · Fax: +370-5-213-1013E-mail: info.lt@ahk-balt.org · www.ahk-balt.org© METro AG 2010

Addresses p. 260 Institutions and AssociationsBelgiumFederation of Belgian Chambers of Industry and CommerceAvenue Louise 500 · 1050 BrusselsPhone: +32-2-20905-50 · Fax: +32-2-20905-68E-mail: fedcci@cci.be · www.cci.beCanadaCanadian Chamber of Commerce360 Albert Street, Suite 420 · Ottawa, ON K1R 7X7Phone: +1-613-238-4000 · Fax: +1-613-238-7643E-mail: info@chamber.ca · www.chamber.caCzech RepublicEconomic Chamber of the Czech RepublicFreyova 27 · 19000 Prague 9Phone: +420-266-721-300 · Fax: +420-266-721-690E-mail: office@komora.cz, foreigndpt@komora.cz · www.komora.czDenmarkDanish Chamber of CommerceBørsen · 1217 Copenhagen KPhone: +45-3374-6000 · Fax: +45-3374-6080E-mail: info@danskerhverv.dk · www.danskerhverv.dkFinlandFinnish Central Chamber of CommerceWorld Trade Centre HelsinkiPO Box 1000 · Aleksanterinkatu 17 · 00100 HelsinkiPhone: +358-9-4242-6200 · Fax: +358-9-650-303E-mail: info@chamber.fi · www.chamber.fiFranceAssembly of the French Chambers of Industry and Commerce46, Avenue de la Grande Armée · CS 50071 · 75858 Paris Cedex 17Phone: +33-1-40693-707 · Fax: +33-1-53571-3833E-mail: contactsweb@acfci.cci.fr · www.acfci.cci.fr METro rETail CoMPEnDIUM 2010/2011

p. 261 Institutions and AssociationsGreat BritainThe British Chambers of CommerceOak Tree Court, Binley Business Park · Harry Weston RoadCoventry CV3 2UNPhone: +44-24-7669-4484 · Fax: +44-24-7669-5844E-mail: info@britishchambers.org.uk · www.britishchambers.org.uk5. AddressesGreeceUnion of Hellenic Chambers of Commerce and IndustryAkadimias 6 · 10671 AthensPhone: +30-210-3387-104/106 · Fax: +30-210-3622-320E-mail: keenhcci@otenet.gr · www.uhc.grHungaryHungarian Chamber of Commerce and IndustryKossuth Lajos tér 6–8 · 1055 BudapestPhone: +36-1-47451-41 · Fax: +36-1-47451-05E-mail: mkik@mkik.hu · www.mkik.huIcelandIceland Chamber of CommerceHouse of Commerce, 7th floor · Kringlan 7 · IS103 ReykjavíkPhone: +354-5107100 · Fax: +354-5686564E-mail: info@chamber.is · www.chamber.isIrelandThe Chambers of Commerce of Ireland17 Merrion Square · Dublin 2Phone: +353-1-66128-88 · Fax: +353-1-66128-11E-mail: info@chambers.ie · www.chambers.ieItalyItalian union of Chambers of Commerce, Industry,Trade and Agriculture (UNIONCAMERE)Piazza Sallustio, 21 · 00187 RomePhone: +39-06-470-41 · Fax: +39-06-470-4240E-mail: ufficio.stampa@unioncamere.it · www.unioncamere.it© METro AG 2010

Addresses p. 262 Institutions and AssociationsJapanThe Japan Chamber of Commerce & Industry (JCCI)Marunouchi 3-2-2 · Chiyoda-ku · 100-0005 TokyoPhone: +81-3-3283-7850 · Fax: +81-3-3216-6497E-mail: trade@jcci.or.jp · www.jcci.or.jp/home-e.htmlLuxembourgChamber of Commerce of the Grand Duchy of Luxembourg7, Rue Alcide de Gasperi · LuxembourgChambre de Commerce · L-2981 LuxembourgPhone: +352-423939-1 · Fax: +352-438326E-mail: chamcom@cc.lu · www.cc.luNetherlandsThe Netherlands’ Association of Chambers of CommerceWatermolenlaan 1 · 3440 AD WoerdenPhone: +31-348-426-911 · Fax: +31-348-426-216E-mail: service@vvk.kvk.nl · www.kvk.nlNew ZealandBusiness New ZealandOrganisation representing New Zealand‘s economic interestsLumley House · Level 6 · 3–11 Hunter StreetPO Box 1925 · WellingtonPhone: +64-4-496-6555 · Fax: +64-4-496-6550E-mail: admin@businessnz.org.nz · www.businessnz.org.nzNorwayAssociation of Norwegian Trade and Service EnterprisesHenrik Ibsen Gate 90 · 0255 Oslo · PO Box 2900 Solli · 0230 OsloPhone: +47-22-5417-00 · Fax: +47-22-5617-00E-mail: info@hsh-org.no · www.hsh-org.noPolandPolish Chamber of CommerceUl. Trebacka 4 · 00-074 WarsawPhone: +48-22-6309600 · Fax: +48-22-8284673E-mail: kig@kig.pl · www.kig.pl METro rETail CoMPEnDIUM 2010/2011

p. 263 Institutions and AssociationsPortugalPortuguese Chamber of Industry and CommerceRua das Portas de St. Antão, 89 · 1169-022 LisbonPhone: +351-21-32240-50 · Fax: +351-21-32240-51E-mail: geral@acl.org.pt · www.acl.org.ptSlovak RepublicSlovak Chamber of Industry and CommerceGorkého 9 · 81603 BratislavaPhone: +421-2-54433291 · Fax: +421-2-54131159E-mail: sopkurad@sopk.sk · www.scci.sk, www.sopk.sk5. AddressesSouth KoreaKorea Chamber of Commerce and Industry45 4ga Namdaemunro · Jung-gu · Seoul 100-743Phone: +82-2-6050-3114 · Fax: +82-2-6050-3400E-mail: webmaster@korcham.net · www.korcham.netSpainCouncil of Spain’s Chambers of Industry, Commerce and Transportc/Ribera del Loira, 12 · 28042 MadridPhone: +34-91-59069-00 · Fax: +34-91-59069-08E-mail: info@cscamaras.es · www.camaras.orgSwedenAssociation of Swedish Chambers of CommercePO Box 16050 · 10321 StockholmPhone: +46-8-55510000 · Fax: +46-8-56631600E-mail: info@chamber.se · www.cci.seSwitzerlandZurich Chambers of Commerce (ZHK)Bleicherweg 5 · PO Box 3058 · 8022 ZurichPhone: +41-44-21740-50 · Fax: +41-44-21740-51E-mail: direktion@zurichcci.ch · www.zurichcci.ch© METro AG 2010

Addresses p. 264 Institutions and AssociationsTurkeyTOBB union of Chambers and Commodity Exchanges of TurkeyDumlupinar Bulvari No 252 · 06530 AnkaraPhone: +90-312-218-2000 · Fax: +90-312-219-40-93E-mail: info@tobb.org.tr · www.tobb.org.trUSAUnited States Chamber of Commerce1615 H Street, NW · Washington, DC 20062-2000Phone: +1-202-659-6000, +1-800-638-6582 · Fax: +1-202-463-5836E-mail: info@uschamber.com · www.uschamber.comUnited States Council for International Business1212 Avenue of the Americas · New York, NY 10036Phone: +1-212-354-4480 · Fax: +1-212-575-0327E-mail: info@uscib.org · www.uscib.org3) Chambers of Industry and Commerce of other countriesBulgariaBulgarian Chamber of Commerce and Industry (BCCI)Iskar Ul. 9 · 1000 SofiaPhone: +359-2-9872-631, +359-2-81174-00 · Fax: +359-2-9873-209E-mail: bcci@bcci.bg · www.bcci.bgCroatiaCroatian Chamber of EconomyRooseveltov trg 2 · 10000 ZagrebPhone: +385-1-4561-555 · Fax: +385-1-4828-380E-mail: hgk@hgk.hr · www.hgk.hrIndiaIndian Merchants’ ChamberIMC Building, IMC Marg, Churchgate, Mumbai 400 020Phone: +91-22-22046633 · Fax: +91-22-22048508, -22838281E-mail: imc@imcnet.org · www.imcnet.org METro rETail CoMPEnDIUM 2010/2011

p. 265 Institutions and AssociationsMontenegroMontenegro Chamber of CommerceNovaka Miloševa 29-II · MontenegroPhone: +382-2023-0545 · Fax: +382-2023-0493E-mail: pkcg@pkcg.org · www.pkcg.orgMoldovaChamber of Commerce & Industry of the Republic of MoldovaStefan cel Mare str., 151 · 2012, ChişinăuPhone: +373-22-22-15-52 · Fax: +373-22-23-44-25E-mail: camera@chamber.md · www.chamber.md5. AddressesMoroccoFederation of Moroccan Chambers of Commerce6, rue Erfoud · PO Box 218 · RabatPhone: +212-7-7670-51 · Fax: +212-7-7670-76E-mail: fccism@cci.maRomaniaChamber of Commerce and Industry of Romania and Bucharest2, Boulevard Octavian Goga, Sector 3 · 030982 BucharestPhone: +40-21-31901-21 · Fax: +40-21-31901-20E-mail: ccir@ccir.ro · www.ccir.roRussiaThe Chamber of Commerce and Industry of the Russian Federation(RFCCI)St. Ilyinka, 6 · 109012 MoscowPhone: +7-495-620-0009 · Fax: +7-495-620-0360E-mail: dios-inform@tpprf.ru, tpprf@tpprf.ru · http://www.tpprf.ru/eng/SerbiaSerbian Chamber of CommerceResavska 13–15 · 11000 BelgradePhone: +381-11-3300-900 · Fax: +381-11-3230949E-mail: kabinet@pks.rs · www.pks.rs© METro AG 2010

Addresses p. 266 Institutions and AssociationsSloveniaChamber of Commerce and Industry of SloveniaDimičeva 13 · 1504 LjubljanaPhone: +386-1-58-98-000 · Fax: +386-1-58-98-100, -200E-mail: info@gzs.si · www.gzs.siUkraineThe ukrainian Chamber of Commerce and Industry33, vul. Velyka Zhytomyrska · 01601 KievPhone: +380-44-272-2911 · Fax: +380-44-272-3353E-mail: ucci@ucci.org.ua · www.ucci.org.ua2. trade associations and organisationsa) German trade associations and organisations1) Selected professional and industry associationsForeign Trade Association of the German Retail IndustryAußenhandelsvereinigung des Deutschen Einzelhandels e.V. (AVE)Mauritiussteinweg 1 · 50676 ColognePhone: +49-221-921834-0 · Fax: +49-221-921834-6E-mail: info@ave-koeln.de · www.ave-koeln.deFederation of the German Export TradeBundesverband des Deutschen Exporthandels e.V. (BDEx)Am Weidendamm 1a · 10117 BerlinPhone: +49-30-7262579-0 · Fax: +49-30-7262579-9E-mail: contact@bdex.de · www.bdex.deFederation of German Wholesale and Foreign TradeBundesverband Großhandel, Außenhandel, Dienstleistungen e.V. (BGA)Am Weidendamm 1a · 10117 BerlinPhone: +49-30-5900995-0 · Fax: +49-30-5900995-19E-mail: info@bga.de · www.bga.deEHI Retail Institute e.V.Spichernstrasse 55 · 50672 ColognePhone: +49-221-57993-0 · Fax: +49-221-57993-45E-mail: info@ehi.org · www.ehi.org METro rETail CoMPEnDIUM 2010/2011

p. 267 Institutions and Associationsb) european trade associations1) association of European retailersEuroCommerceThe Retail, Wholesale and International Trade Representation to the EUAvenue des Nerviens 9, 5th Floor · 1040 Brussels · BelgiumPhone: +32-2-737-0598 · Fax: +32-2-230-0078E-mail: bastings@eurocommerce.be · www.eurocommerce.be• Umbrella organisation of European retail, wholesale and foreign trade.• Provides information (in English) on new developments, national politicsand EU legislation in these industry sectors.5. Addresses2) european trade associationsConfederation of International Trading Houses Associations (CITHA)PO Box 93002 · 2509 AA · The Hague · NetherlandsPhone: +31-70-349-07-50 · Fax: +31-70-349-07-75E-mail: info@citha.com · www.citha.comEuropean Retail Round Table (ERRT)Square de Meeûs 35 · 1000 Brussels · BelgiumPhone: +32-2-286-5122 · Fax: +32-2-230-5706E-mail: errt@errt.org · www.errt.orgForeign Trade Association (FTA)Avenue de Cortenbergh 168 · 1000 Brussels · BelgiumPhone: +32-2-741-6401 · Fax: +32-2-762-7506E-mail: info@fta-eu.org · www.fta-eu.orgInternational union of Commercial Agents and Brokers (IUCAB)De Lairessestraat 131–135 · 1075 HJ Amsterdam · NetherlandsPhone: +31-20-4700177 · Fax: +31-20-6710974E-mail: info@iucab.nl · www.iucab.nl© METro AG 2010

Addresses p. 268 Institutions and Associations3) Selected European industry associationsEuropean Association of Fashion Retailers (AEDT)Avenue des Nerviens 9, 5th floor · 1040 Brussels · BelgiumPhone: +32-2-2305296 · Fax: +32-2-2302569E-mail: info@aedt.org · www.aedt.orgEuropean Federation of Electronics Retailers (EFER)Stationlei 78 bus 1/1 · 1800 Vilvoorde · BelgiumPhone: +32-2-5501714 · Fax: +32-2-5501729E-mail: francoise.martens@nelectra.be · www.nelectra.beEuropean Liaison Committee for the Agricultural andAgri-Food Trade (CELCAA)Rue du Trône 98, 4th floor · 1050 Brussels · BelgiumPhone: +32-2-2300370 · Fax: +32-2-2304323E-mail: info@celcaa.eu · www.celcaa.euEuropean union of Electrical Wholesalers (EUEW)Excelsiorlaan 91 · 1930 Zaventem · BelgiumPhone: +32-2-7204080 · Fax: +32-2-7202060E-mail: info@euew.org · www.euew.orgInternational Association of Distribution (AIDA)Rue Marianne 34 · 1180 Brussels · BelgiumPhone: +32-2-3459923 · Fax: +32-2-3460204E-mail: info@cbd-bcd.be · www.cbd-bcd.beThe Consumer Goods ForumThe international forum for food retailers and their supplier firms7, rue de Madrid · 75008 Paris · FrancePhone: +33-1-4469-8484 · Fax: +33-1-4469-9939E-mail: info@theconsumergoodsforum.com · www.ciesnet.comc) Trade associations worldwide (selection)America-Asian & Associates Corp.45 Charles Street East · Suite 708 · Toronto, Ontario M4Y 1S2 · CanadaPhone: +1-416-929-6132 · Fax: +1-416-929-7432www.america-asian.com METro rETail CoMPEnDIUM 2010/2011

p. 269 Institutions and AssociationsBeijing East Ocean CentreA-24 Jianguomenwai Road · Chao Yang DistrictBeijing 100004 · PR ChinaPhone: +86-10-65155776, -6159 · Fax: +86-10-65-155774www.zmsy.com.cnBritish American Business Group AtlantaPO Box 492830 · Lawrenceville, GA 30049 · USAPhone: +1-404-681-2224E-mail: exec@babg.org · www.babg.org5. AddressesGerman Asia-Pacific Business Association (OAV)Bleichenbrücke 9 · 20354 Hamburg · GermanyPhone: +49-40-357559-0 · Fax: +49-40-357559-25E-mail: oav@oav.de · www.oav.deGlobal Offset and Countertrade Association818 Connecticut Avenue, NW · 12th floorWashington, DC 20006 · USAPhone: +1-202-887-9011 · Fax: +1-202-872-8324E-mail: goca@globaloffset.org · www.globaloffset.orgThe National Association of Foreign-Trade Zones1001 Connecticut Avenue, NW · Suite 350Washington, DC 20036 · USAPhone: +1-202-331-1950 · Fax: +1-202-331-1994www.naftz.org3. industry and employer associationsa) German industry and employer associations1) Federal associationsConfederation of German Employers’ AssociationsBundesvereinigung der Deutschen Arbeitgeberverbände (BDA)Haus der Deutschen WirtschaftBreite Strasse 29 · 10178 BerlinPhone: +49-30-2033-0 · Fax: +49-30-2033-1055E-mail: bda@arbeitgeber.de · www.arbeitgeber.de© METro AG 2010

Addresses p. 270 Institutions and AssociationsFederation of German IndustriesBundesverband der Deutschen Industrie e.V. (BDI)Haus der Deutschen WirtschaftBreite Strasse 29 · 10178 BerlinPhone: +49-30-2028-0 · Fax: +49-30-2028-2450E-mail: presse@bdi.eu · www.bdi.eu2) Selected members of the Federation of German Industries (Bdi)Central Confederation of the German Textile and Clothing IndustryGesamtverband der deutschen Textil- und Modeindustrie e.V.Reinhardtstrasse 12–14 · 10117 BerlinPhone: +49-30-726220-0 · Fax: +49-30-726220-44E-mail: info@textil-mode.de · www.textil-mode.deCentral Organisation of the Electrical and Electronics IndustryZentralverband Elektrotechnik- und Elektronikindustrie e.V. (ZVEI)Lyonerstrasse 9 · 60528 Frankfurt am MainPhone: +49-69-6302-0 · Fax: +49-69-6302-317E-mail: zvei@zvei.org · www.zvei.orgFederal Association of the German Food and Drink IndustryBundesvereinigung der Deutschen Ernährungsindustrie e.V. (BVE)Claire-Waldoff-Strasse 7 · 10117 BerlinPhone: +49-30-200786-0 · Fax: +49-30-200786-190E-mail: bve@bve-online.de · www.bve-online.deFederal Association of the Information, Telecom andNew Media Industries – BITKOMBITKOM – Bundesverband Informationswirtschaft, Telekommunikationund neue Medien e.V.Albrechtstrasse 10 A · 10117 BerlinPhone: +49-30-27576-0 · Fax: +49-30-27576-409E-mail: bitkom@bitkom.org · www.bitkom.org METro rETail CoMPEnDIUM 2010/2011

p. 271 Institutions and AssociationsFederation of German Jeweller, Watches, Clocks, Silverware andRelated IndustriesBundesverband Schmuck, Uhren, Silberwaren und verwandte Industrie e.V.Poststrasse 1 · 75172 PforzheimPhone: +49-7231-14555-10 · Fax: +49-7231-14555-21E-mail: info@bv-schmuck-uhren.de · www.bv-schmuck-uhren.de5. Addressesb) european industrial and employer associations1) union of industrial and employers Confederations of EuropeBusiness EuropeAvenue de Cortenbergh 168 · 1000 Brussels · BelgiumPhone: +32-2-2376511 · Fax: +32-2-2311445E-mail: main@businesseurope.eu · www.businesseurope.eu2) national industrial and employer associations of eu countriesAustriaFederation of Austrian IndustriesHaus der Industrie · Schwarzenbergplatz 4 · 1031 ViennaPhone: +43-1-71135-0 · Fax: +43-1-71135-2910E-mail: iv.office@iv-net.at · www.iv-net.atBelgiumFederation of Enterprises in Belgium (VBO-FEB)Rue Ravenstein 4 · 1000 BrusselsPhone: +32-2-5150-811 · Fax: +32-2-5150-999E-mail: info@vbo-feb.be · www.vbo-feb.beCyprusEmployers & Industrialists Federation Cyprus (OEB)30, Grivas Dhigenis Avenue · PO Box 21657 · 1511 NicosiaPhone: +357-22-66-51-02 · Fax: +357-22-66-94-59E-mail: info@oeb.org.cy · www.oeb.org.cy© METro AG 2010

Addresses p. 272 Institutions and AssociationsCzech RepublicConfederation of Industry of the Czech RepublicFreyova 948/11 · 190 05 Praha 9 - VysočanyPhone: +420 225 279 111 · Fax: +420 225 279 100E-mail: spcr@spcr.cz · www.spcr.czDenmarkConfederation of Danish EmployersVester Voldgade 113 · 1790 Copenhagen VPhone: +45-33-38-90-00 · Fax: +45-33-12-29-76E-mail: da@da.dk · www.da.dkConfederation of Danish IndustriesH. C. Andersens Boulevard 18 · 1787 Copenhagen VPhone: +45-33-77-33-77 · Fax: +45-33-77-33-00E-mail: di@di.dk · www.di.dkEstoniaEstonian Employers’ Confederation (ETTK)Kiriku 6 · 10130 TallinnPhone: +372-699-9301 · Fax: +372-699-9310E-mail: employers@employers.ee · www.employers.ee/en/FinlandThe Confederation of Finnish Industries (EK)Eteläranta 10 · 00130 HelsinkiPhone: +358-9-4202-0 · Fax: +358-9-4202-2299E-mail: info@ek.fi · www.ek.fiFranceAlliance of French Entrepreneurs (MEDEF)55, Avenue Bosquet · 75330 Paris Cedex 07Phone: +33-1-53591919 · Fax: +33-1-45512044www.medef.frGreat BritainConfederation of British Industry (CBI)Centre Point · 103, New Oxford Street · London WC1A 1DUPhone: +44-20-73797400 · Fax: +44-20-72401578E-mail: press.office@cbi.org.uk · www.cbi.org.uk METro rETail CoMPEnDIUM 2010/2011

p. 273 Institutions and AssociationsGreeceHellenic Federation of Enterprises (SEV)5, Xenophontos · 10557 AthensPhone: +30-211-5006 000 · Fax: +30-210-322292-9E-mail: info@sev.org.gr · www.sev.org.grIrelandIrish Business and Employers Confederation (IBEC)Confederation House · 84/86 Lower Baggot Street · Dublin 2Phone: +353-1-605-1500 · Fax: +353-1-638-1500E-mail: info@ibec.ie · www.ibec.ie5. AddressesItalyConfederation of Italian IndustriesViale dell’ Astronomia, 30 · 00144 RomePhone: +39-06-5903-200 · Fax: +39-06-5912-815E-mail: dg@confindustria.it ∙ www.confindustria.itLatviaEmployers’ Confederation of LatviaVīlandes street 12–1 · LV 1010 RigaPhone: +371-722-5162 · Fax: +371-722-4469E-mail: lddk@lddk.lv · www.lddk.lvLithuaniaLithuanian Confederation of Industrialists (LPK)A. Vienuolio 8 · LT-01140 VilniusPhone: +370-5-2125217 · Fax: +370-5-2125209E-mail: sekretoriatas@lpk.lt · www.lpk.ltLuxembourgFedil Business Federation Luxembourg7, rue Alcide de Gasperi · L-1013 Luxembourg/KirchbergPhone: +352-435366-1 · Fax: +352-432328E-mail: fedil@fedil.lu · www.fedil.lu© METro AG 2010

Addresses p. 274 Institutions and AssociationsMaltaThe Malta Chamber of Commerce, Enterprise and of IndustryExchange Buildings · Republic Street · Valletta VLT 1117Phone: +356-21-233-873 · Fax: +356-21-245-223E-mail: info@maltachamber.org.mt · www.maltachamber.org.mtNetherlandsConfederation of Netherlands Industry and Employers (VNO-NCW)De Malietoren · Bezuidenhouteweg 12 · 2509 AA Den HaagPhone: +31-70-3490-349 · Fax: +31-70-3490-300E-mail: informatie@vno-ncw.nl · www.vno-ncw.nlBrussels officeArchimedesstraat 5, box 4 · 1000 Brussels · BelgiumPhone: +32-2-510-08-80 · Fax: +32-2-510-08-85E-mail: braak@vno-ncw.nl · www.vno-ncw.nlPolandPolish Confederation of private Employers Lewiatan6 Klonowa Street · 00-591 WarsawPhone: +48-22-8459550 · Fax: +48-22-8459551E-mail: lewiatan@pkpplewiatan.pl · www.pkpplewiatan.plBrussels officeRue de Trèves 49, Bte. 7 · 1040 Brussels · BelgiumPhone: +32-2-2850616 · Fax: +32-2-2307035PortugalPortuguese Industrial Association (AIP)Praça das Indústrias · 1300-307 LisbonPhone: +351-213-601000 · Fax: +351-213-641301E-mail: aip@aip.pt · www.aip.ptBrussels officeAvenue de Cortenbergh 168 · 1000 Brussels · BelgiumPhone: +32-2-513-19-94 · Fax: +32-2-513-63-62E-mail: cipaip@skynet.be · www.aip.pt METro rETail CoMPEnDIUM 2010/2011

p. 275 Institutions and AssociationsConfederation of the portuguese Industry (CIP)Av. 5 de Outubro 35 1° · 1069-193 LisbonPhone: +351-21-3164700 · Fax: +351-21-3579986E-mail: geral@cip.org.pt · www.cip.org.ptBrussels officeAvenue de Cortenbergh 168 · 1000 Brussels · BelgiumPhone: +32-2-513-1994 · Fax: +32-2-513-6362E-mail: cipaip@skynet.be · www.cip.org.pt5. AddressesSpainConfederation of Spanish Employers’ Associations (CEOE)Calle Diego de León 50 · 28006 MadridPhone: +34-91-5663400 · Fax: +34-91-5622562E-mail: ceoe@ceoe.es · www.ceoe.esSwedenConfederation of Swedish EnterpriseStorgatan 19 · 114 82 StockholmPhone: +46-8-5534-3000 · Fax: +46-8-5534-3099www.svensktnaringsliv.seBrussels officeRue du Luxembourg 3 · 1000 Brussels · BelgiumPhone: +32-2-501-53-00 · Fax: +32-2-501-53-20E-mail: bryssel@svensktnaringsliv.se3) Selected European industrial associationsAlliance of Romanian Employers’ ConfederationsMircea Eliade Boulevard, no. 2, sector 1 · Bucharest · RomaniaPhone: +40-21-231-61-92 · Fax: +40-21-231-61-93E-mail: manoliu@mailbox.ro · www.acpr.roAssociation of Employers of Slovenia (ZDS)Dimičeva 9 · 1000 Ljubljana · SloveniaPhone: +386-1-563-48-80 · Fax: +386-1-432-72-14E-mail: delodajalci@zds.si · www.zds.si© METro AG 2010

Addresses p. 276 Institutions and AssociationsBulgarian Industrial Association (BIA)16–20 Alabin St. · 1000 Sofia · BulgariaPhone: +359-2-932-09-11 · Fax: +359-2-987-26-04E-mail: office@bia-bg.com · www.bia-bg.comConfederation of Norwegian EnterprisePO Box 5250 Majorstuen · 0303 Oslo · NorwayPhone: +47-23-08-80-00 · Fax: +47-23-08-80-01E-mail: firmapost@nho.no · www.nho.noBrussels officeAvenue de Cortenbergh 168, Bte. 7 · 1000 Brussels · BelgiumPhone: +32-2-285-0560 · Fax: +32-2-285-0570E-mail: nho.brussel@nho.no · www.nho.no/brusselConfederation of Swiss EmployersHegibachstrasse 47 · 8032 Zurich · SwitzerlandPhone: +41-44-421-17-17 · Fax: +41-44-421-17-18E-mail: verband@arbeitgeber.ch · www.arbeitgeber.chCIAA aisblConfederation of the Food and Drink Industries of the EUAvenue des Arts 43 · 1040 Brussels · BelgiumPhone: +32-251-41111 · Fax: +32-251-12905E-mail: ciaa@ciaa.eu · www.ciaa.euCroatian Employers’ AssociationPavla Hatza 12 · 10000 Zagreb · CroatiaPhone: +385-1-4897-555 · Fax: +385-1-4897-556E-mail: hup@hup.hr · www.hup.hrDIGITALEUROPERue Joseph II, 20 · 1000 Brussels · BelgiumPhone: +32-2-60953-10 · Fax: +32-2-60953-39E-mail: info@digitaleurope.org · www.digitaleurope.org METro rETail CoMPEnDIUM 2010/2011

p. 277 Institutions and Associationseconomiesuisse – Association of Swiss EnterprisesHegibachstrasse 47 · 8032 Zurich · SwitzerlandPhone: +41-44-421-35-35 · Fax: +41-44-421-34-34E-mail: info@economiesuisse.ch · www.economiesuisse.chBrussels officeAvenue de Cortenbergh 168 · 1000 Brussels · BelgiumPhone: +32-2-280-08-44 · Fax: +32-2-280-06-99E-mail: bruxelles@economiesuisse.ch5. AddressesEuropean Apparel and Textile Organisation (EURATEX)Rue Montoyer 24, Bte. 10 · 1000 Brussels · BelgiumPhone: +32-2-2854880 · Fax: +32-2-2306054E-mail: info@euratex.org · www.euratex.orgEuropean Round Table of Industrialists (ERT)Place des Carabiniers 18 a · 1030 Brussels · BelgiumPhone: +32-2-534-3100 · Fax: +32-2-534-7348E-mail: contact@ert.eu · www.ert.euTISK – Turkish Confederation of Employer AssociationsHosdere Cad., Resat Nuri Sokak No. 10806540 Cankaya-Ankara · TurkeyPhone: +90-312-439-7717 · Fax: +90-312-439-7592-93-94E-mail: tisk@tisk.org.tr, gensec@tisk.org.tr · www.tisk.org.trTÜSIAD Istanbul – Turkish Industrialists’ and Businessmen’s AssociationHeadquartersMesrutivet Caddesi 46 · 34420 Istanbul · TurkeyPhone: +90-212-249-54-48 · Fax: +90-212-249-09-13E-mail: tusiad@tusiad.org · www.tusiad.org.tr4. international economic organisationsa) Worldwide economic organisationsThe Commonwealth (Comsec)Commonwealth SecretariatMarlborough House, Pall Mall · London SW1Y 5HX · Great BritainPhone: +44-20-7747-6500 · Fax: +44-20-7930-0827E-mail: info@commonwealth.int · www.thecommonwealth.org© METro AG 2010

Addresses p. 278 Institutions and AssociationsInternational Chamber of Commerce (ICC)38, cours Albert 1er · 75008 Paris · FrancePhone: +33-1-495328-28 · Fax: +33-1-495328-59E-mail: icc@iccwbo.org · www.iccwbo.orgInternational Labour Organization (ILO)4, route des Morillons · 1211 Geneva 22 · SwitzerlandPhone: +41-22-799-6111 · Fax: +41-22-798-8685E-mail: ilo@ilo.org · www.ilo.orgInternational Monetary Fund (IMF)700 19th Street, NW · Washington, DC 20431 · USAPhone: +1-202-623-7000 · Fax: +1-202-623-4661E-mail: publicaffairs@imf.org · www.imf.orgOrganisation for Economic Co-operation and Development (OECD)2, rue André Pascal · 75775 Paris Cedex 16 · FrancePhone: +33-1-4524-8200 · Fax: +33-1-4524-8500E-mail: webmaster@oecd.org · www.oecd.orgOECD Berlin Centre for Austria, Germany and SwitzerlandSchumannstrasse 10 · 10117 Berlin · GermanyPhone: +49-30-2888-353 · Fax: +49-30-2888-3545E-mail: berlin.centre@oecd.org · www.oecd.org/berlinOECD Mexico Centre for Latin AmericaAv. Presidente Mazaryk 526, 1st floor · Colonia Polanco11560, Mexico, D. F. · MexicoPhone: +52-55-91386233 · Fax: +52-55-52800480E-mail: mexico.contact@oecd.org · www.oecd.org/mexicoOECD Tokyo Centre for AsiaNippon Press Center Building, 3rd floor2-2-1 Uchisaiwaicho · Chiyoda-ku · Tokyo 100-0011 · JapanPhone: +81-3-5532-00-21 · Fax: +81-3-5532-00-35E-mail: tokyo.contact@oecd.org · www.oecdtokyo.org METro rETail CoMPEnDIUM 2010/2011

p. 279 Institutions and AssociationsOECD Washington Center for the united States2001 L Street, NW, Suite 650 · Washington, DC 20036-4922 · USAPhone: +1-202-785-6323 · Fax: +1-202-785-0350E-mail: washington.contact@oecd.org · www.oecdwash.orgUnited Nations Conference on Trade and Development (UNCTAD)Palais des Nations · 8–14, Avenue de la Paix1211 Geneva 10 · SwitzerlandPhone: +41-22-917-1234 · Fax: +41-22-917-0051E-mail: info@unctad.org · www.unctad.org5. AddressesUnited Nations Economic and Social Council (UNECOSOC)UN Headquarters, ECOSOC · New York, NY 10017 · USAPhone: +1-212-963-4640 · Fax: +1-212-963-5935E-mail: ecosocinfo@un.org · www.un.org/docs/ecosocUnited Nations Industrial Development Organization (UNIDO)Vienna International Centre · Wagramerstrasse 51400 Vienna · AustriaPhone: +43-1-26026-0 · Fax: +43-1-26926-69E-mail: unido@unido.org · www.unido.orgThe World Bank1818 H Street, NW · Washington, DC 20433 · USAPhone: +1-202-473-1000 · Fax: +1-202-477-6391E-mail: pic@worldbank.org · www.worldbank.orgWorld Economic Forum (WEF)91–93, route de la Capite · 1223 Geneva · SwitzerlandPhone: +41-22-8691212 · Fax: +41-22-7862744E-mail: contact@weforum.org · www.weforum.orgWorld Trade Organization (WTO)Centre William Rappard154, rue de Lausanne · 1211 Geneva 21 · SwitzerlandPhone: +41-22-7395111 · Fax: +41-22-7314206E-mail: enquiries@wto.org · www.wto.org© METro AG 2010

Addresses p. 280 Institutions and Associationsb) regional economic organisationsAfricaAfrican union (AU)African Union HeadquartersRoosvelt Street/PO Box 3243 · Addis Abeba · EthiopiaPhone: +251-11-551-7700 · Fax: +251-11-551-7844E-mail: webmaster@africa-union.org · www.africa-union.orgCommon Market for Eastern and Southern Africa (COMESA)COMESA SecretariatBen Bella Road · PO Box 30051 · 101101 Lusaka · ZambiaPhone: +260-211-229-725 · Fax: +260-211-725E-mail: comesa@comesa.int, webmaster@comesa.int · www.comesa.intEconomic Community of Central African States (ECCAS)Mairie de Haut de Gue GuePO Box 2112 · Libreville · GabonPhone: +241-4447-31 · Fax: +241-4447-32E-mail: infosecgene@ceeac.org · www.ceeac-eccas.orgEconomic Community of West African States (ECOWAS)ECOWAS Executive Secretariat60, Yakubu Gowon CrescentAsokoro District P.M.B. · 401 Abuja · NigeriaPhone: +234-9-314-76479 · Fax: +234-9-314-3005, -6464E-mail: cedoeao@ecowasmail.net · www.ecowas.intSouthern African Development Community (SADC)SADC HousePrivate Bag 0095 · Gaborone · BotswanaPhone: +267-3951863 · Fax: +267-3972848E-mail: registry@sadc.int · www.sadc.intAmericaComunidad Andina (CA)Andean CommunityPaseo de la República 3895 · Esquina Aramburú · San IsidroLima 27 · PeruPhone: +51-1-170-6400 · Fax: +51-1-2213329E-mail: contacto@comunidadandina.org · www.comunidadandina.org METro rETail CoMPEnDIUM 2010/2011

p. 281 Institutions and AssociationsCaribbean Community Secretariat (CARICOM)Caribbean CommunityPO Box 10827 · Turkeyen, Greater Georgetown · GuyanaPhone: +592-2220-075 · Fax: +592-222-0171E-mail: info@caricom.org · www.caricom.org5. AddressesFree Trade Area of the Americas (FTAA)Área de Libre Comercio de las Américas (ALCA)Administrative SecretariatAlfonso Rayes 30 · Colonia Condesa06140, Mexico, D.F. · MexicoPhone: +52-55-5729-9100 · Fax: +52-55-5729-9352E-mail: info@ftaa-alca.org · www.ftaa-alca.orgLatin American and Caribbean Economic SystemSistema Económico Latinoamericano (SELA)Av. Francisco de Miranda · Torre Europa, 4th floorUrbanización Campo Alegre · Caracas 1060 · VenezuelaPhone: +58-212-9557111 · Fax: +58-212-9515292E-mail: difusion@sela.org · www.sela.orgLatin AmericanAsociación Latinoamericana de Integración (ALADI)Calle Cebollatí 1461, Barrio Palermo Casilla de Correo n° 20.005C.P. 11200 Montevideo · UruguayPhone: +598-2-4101121 · Fax: +598-2-4190649E-mail: sgaladi@aladi.org · www.aladi.orgLatin American System of IntegrationSistema de la Integración Centroamericana (SICA)Boulevard Orden de Malta 470, Urbanización Santa ElenaAntiguo Cuscatlán · El SalvadorPhone: +503-2248-8800 · Fax: +503-2248-8899E-mail: inf.sgsica@sica.org · www.sica.int© METro AG 2010

Addresses p. 282 Institutions and AssociationsNorth American Free Trade Agreement (NAFTA)Canadian Section90 Sparks Street, Suite 705 · Ottawa, ON, K1P 5B4 · CanadaPhone: +613-992-9388 · Fax: +613-992-9392E-mail: canada@nafta-sec-alena.org · www.nafta-sec-alena.orgMexican SectionBlvd. Adolfo López Mateos 3025, 2nd floorCol. Héroes de Padierna · Mexico C.P. 10700, D.F. · MexicoPhone: +52-55-5629-9630 · Fax: +52-55-5629-9637E-mail: mexico@nafta-sec-alena.org · www.nafta-sec-alena.orgUS SectionNAFTA SecretariatRoom 2061 · 14th Street and Constitution Avenue, NWWashington, DC 20230 · USAPhone: +1-202-482-5438 · Fax: +1-202-482-0148E-mail: usa@nafta-sec-us.org · www.nafta-sec-alena.orgOrganization of American States (OAS)Organización de los Estados Americanos17th Street and Constitution Avenue, NW · Washington, DC 20006 · USAPhone: +1-202-458-3000, -6848E-mail: pimultimedia@oas.org · www.oas.orgSouthern Common MarketMercado Común del Sur (MERCOSUR)Edificio Mercosur CP 11.200Luis Piera 1992, 1st floor · 11200 Montevideo · UruguayPhone: +598-2-4129024 · Fax: +598-2-4180557E-mail: secretaria@mercosur.org.uy · www.mercosur.org.uyAsiaASEAN Free Trade Area (AFTA)See: Association of Southeast Asian Nations (ASEAN)Asia-Pacific Economic Cooperation (APEC)35 Heng Mui Keng Terrace · Singapore 119616 · SingaporePhone: +65-6891-9600 · Fax: +65-6891-9690E-mail: info@apec.org · www.apec.org METro rETail CoMPEnDIUM 2010/2011

p. 283 Institutions and AssociationsAssociation of Southeast Asian Nations (ASEAN)70 A JL. Sisingamangaraja · Jakarta 12110 · IndonesiaPhone: +62-21-7262991, -7243372 · Fax: +62-21-7398234, -7243504E-mail: public@aseansec.org · www.aseansec.orgEconomic Cooperation Organization (ECO)No. 1 Golobu Alley · KamraniehPO Box 14155-6176 · Tehran · IranPhone: +98-21-2283-1733 · Fax: +98-21-2283-1732E-mail: registry@ecosecretariat.org · www.ecosecretariat.org5. AddressesEuropeBenelux Economic unionRue de la Régence 39 · 1000 Brussels · BelgiumPhone: +32-2-519-3811 · Fax: +32-2-513-4206E-mail: info@benelux.be · www.benelux.beEuropean Free Trade Association (EFTA)9–11, rue de Varembé · 1211 Geneva 20 · SwitzerlandPhone: +41-22-332-2626 · Fax: +41-22-332-2677E-mail: mail.gva@efta.int · www.efta.intEuropean union (EU)See chapter VI. E. 2.Commonwealth of Independent States (CIS)Kirov Street 17 · 220030 Minsk · BelarusPhone: +375-17-222-3517 · Fax: +375-17-227-2339E-mail: postmaster@cis.minsk.by · www.cis.minsk.byOrganization of the petroleum Exporting Countries (OPEC)Helferstorferstr. 17 · 1010 Wien · AustriaPhone: +43-1-211120 · Fax: +43-1-2164320E-mail: prid@opec.org · www.opec.org© METro AG 2010

Addresses p. 284 Institutions and Associationsc) regional economic commissions of the United NationsThe uN’s Economic and Social Council (UNECOSOC, see VI. A. 4. a) hasfour regional economic commissions:United Nations Economic Commission for Europe (UNECE)Palais des Nations · 1211 Geneva 10 · SwitzerlandPhone: +41-22-917-4444 · Fax: +41-22-917-0505E-mail: info.ece@unece.org · www.unece.orgEconomic and Social Commission for Asia and the pacific (UNESCAP)United Nations BuildingRajadamnern Nok Avenue · Bangkok 10200 · ThailandPhone: +66-2-288-1234 · Fax: +66-2-288-1000E-mail: unescap@unescap.org · www.unescap.orgEconomic Commission for Africa (UNECA)Africa Hall · PO Box 3001 · Addis Ababa · EthiopiaPhone: +251-11-5517200 · Fax: +251-11-5510365E-mail: ecainfo@uneca.org · www.uneca.orgEconomic and Social Commission for Western Asia (UNESCWA)Riad el-Solh Square · PO Box 11-8575 · Beirut · LebanonPhone: +961-1-981301 · Fax: +961-1-981510, -981511E-mail: webmaster-escwa@un.org · www.escwa.org.lbd) development banksThe African Development Bank Group (AfDB)Rue Joseph Anoma · 01 BP 1387 · Abidjan 01 · Ivory CoastPhone: +225-2020-4444 · Fax: +225 -2020-4959E-mail: afdb@afdb.org · www.afdb.orgAsian Development Bank (ADB)6 ADB Avenue, Mandaluyong City · 0401 Metro Manila · PhilippinesPhone: +63-2-632-4444 · Fax: +63-2-636-2444E-mail: mediacenter@adb.org · www.adb.org METro rETail CoMPEnDIUM 2010/2011

p. 285 Institutions and AssociationsCaribbean Development Bank (CDB)PO Box 408 · Wildey · St. Michael · BB 11000 BarbadosPhone: +1-246-431-1600 · Fax: +1-246-426-7269E-mail: info@caribank.org · www.caribank.orgEuropean Bank for Reconstruction and Development (EBRD)One Exchange Square · London EC2A 2JN · Great BritainPhone: +44-20-7338-6000 · Fax: +44-20-7338-6100E-mail: harrisob@ebrd.com · www.ebrd.com5. AddressesEuropean Investment Bank (EIB)100, boulevard Konrad Adenauer · 2950 Luxembourg · LuxembourgPhone: +352-4379-1 · Fax: +352-437704E-mail: info@eib.org · www.eib.orgInter-American Development Bank (IADB)Banco Interamericano de Desarrollo (BID)1300 New York Avenue, NW · Washington, DC 20577 · USAPhone: +1-202-623-1000 · Fax: +1-202-623-3096www.iadb.orgInternational Fund for Agricultural Development (IFAD)Via Paolo di Dono 44 · 00142 Rome · ItalyPhone: +39-06-5459-1 · Fax: +39-06-5043-463E-mail: ifad@ifad.org · www.ifad.orgKfW BankengruppePalmengartenstrasse 5–9 · 60325 Frankfurt am Main · GermanyPhone: +49-69-7431-0 · Fax: +49-69-7431-2944E-mail: info@kfw.de · www.kfw.de© METro AG 2010

Addresses p. 286 Institutions and Associations5. Ministries of economicsa) German ministries of economics1) Federal Ministry of EconomicsMinistry of Economics and Technology (BMWI)Scharnhorststrasse 34–37 · 10115 BerlinPhone: +49-30-18-615-0 · Fax: +49-30-18-615-7010Bonn department: Villemombler Strasse 76 · 53123 BonnPhone: +49-228-99615-0 · Fax: +49-228-615-4436E-mail: info@bmwa.bund.de · www.bmwa.bund.deb) international ministries of economics1) Ministries of economics of oeCD countriesAustraliaDepartment of Innovation, Industry, Science and Research10 Binara Street · Canberra City ACT 2601Phone: +61-2-6213-6000 · Fax: +61-2-6213-7000E-mail: inquiries@industry.gov.au · www.industry.gov.auAustriaMinistry of Economy, Familiy and YouthStubenring 1 · 1011 ViennaPhone: +43-1-71100-5555 · Fax: +43-1-7108573E-mail: service@bmwa.gv.at · www.bmwa.gv.atBelgiumMinistry of Economy, Energy, Foreign Trade and Science policyRue du Progrès 50 · 1210 BrusselsPhone: +32-2-27751-11 · Fax: +32-2-27750-07E-mail: info.eco@mineco.fgov.be · www.economie.fgov.be METro rETail CoMPEnDIUM 2010/2011

p. 287 Institutions and AssociationsCanadaIndustry Canada11th Floor, East Tower · C.D. Howe Building235 Queen Street · Ottawa, ON K1A 0H5Phone: +1-613-954-5031 · Fax: +1-613-954-2340E-mail: info@ic.gc.ca, minister.industry@ic.gc.ca · www.ic.gc.ca5. AddressesForeign Affairs and International Trade CanadaEnquiries Service (BCI)125 Sussex Drive · Ottawa, ON K1A 0G2Phone: +1-613-944-4000 · Fax: +1-613-996-9709E-mail: enqserv@international.gc.ca · www.international.gc.caCzech RepublicMinistry of Industry and TradeNa Františku 32 · 11015 Prague 1Phone: +420-224-851-111 · Fax: +420-224-811-089E-mail: posta@mpo.cz · www.mpo.czDenmarkThe Danish Ministry for Economic and Business AffairsSlotsholmsgade 10–12 · 1216 Copenhagen KPhone: +45-33-923350 · Fax: +45-33-123778E-mail: oem@oem.dk · www.oem.dkFinlandMinistry of Economic AffairsPO Box 32 · FI-00023 Government FinnlandAleksanterinkatu 4 · FI-00170 HelsinkiPhone.: +358-9-160-01 · Fax: +358-9-160-62160E-mail: kirjaamo@tem.fi · www.ktm.fiFranceMinistry of Economy, Finance and Employment139, Rue de Bercy · Télédoc 151 · 75572 Paris Cedex 12Phone: +33-1-40040404 · Fax: +33-1-53189715E-mail: sp-eco@cabinets.finances.gouv.fr · www.minefi.gouv.fr© METro AG 2010

Addresses p. 288 Institutions and AssociationsGreat BritainBIS Department for Business, Innovation & SkillsBIS Enquiry Unit · 1 Victoria Street · London SW1H OETPhone: +44-20-7215-5000, -6740 · Fax: +44-20-7215-0105E-mail: enquiries@bis.gsi.gov.uk · www.bis.gov.ukGreeceMinistry of Economy and FinancePlatia Syntagmatos · Nikis 5–7 · 10180 AthensPhone: +30-210-3332000 · Fax: +30-210-3332130E-mail: minister@mnec.gr · www.mnec.gr/en/HungaryMinistry of National DevelopmentAcademia utca 3 · Pf. 1 · 1440 BudapestPhone: +36-1-975-6766 · Fax: +36-1-975-0697E-mail.: ugyfelszolgalat@khem.gov.hu · www.khem.gov.huIcelandMinistries of Industry, Energy and TourismArnarhvoli · 150 ReykjavíkPhone: +354-5458500 · Fax: +354-5621289E-mail: postur@idn.stjr.is · www.idnadarraduneyti.isIrelandDepartment of Enterprise, Trade and Innovation23 – 28 Kildare Street · Dublin 2Phone: +353-1-6312121 · Fax: +353-1-6312827E-mail: info@deti.ie · www.entemp.ieItalyMinistry of Economy and FinanceVia XX Settembre 97 · 00187 RomePhone: +39-06-4761-11 · Fax: +39-06-4881247E-mail: pubblicazione.sito@tesoro.it · www.mef.gov.it METro rETail CoMPEnDIUM 2010/2011

p. 289 Institutions and AssociationsJapanMinistry of Economy, Trade and Industry1-3-1 Kasumigaseki, Chiyoda-ku · Tokyo 100-8901Phone: +81-3-3501-1511 · Fax: +81-3-3501-6942E-mail: enechahp@meti.go.jp · www.meti.go.jp/english/index.htmlKoreaMinistry of Strategy and Finance (MOSF)Government Complex II, 88 Gwanmoonro · Gwacheon CityGyeonggi-Province, 427-725 · Republic of KoreaPhone: +82-2-2150-2455 · Fax: +82-2-504-1355E-mail: fppr@mosf.go.kr · http://english.mosf.go.kr5. AddressesMinistry of Knowledge Economy (MKE)88 Gwanmunro · Gwacheon-City · Gyeonggi-Do, 427-723Republic of KoreaPhone: +82-2-21577-0900 · Fax: 82-2-503-9655E-mail: webmke@mke.go.kr · www.mke.go.kr/language/eng/LuxembourgMinistry of Economics and Foreign Trade19–21, Boulevard Royal · 2449 LuxembourgPhone: +35-2-478-2478 · Fax: +35-2-460448E-mail: info@eco.public.lu · www.eco.public.luMexicoEconomics SecretariatAlfonso Reyes 30, Piso 18Colonia Hipódromo · 06140 Delegación Cuauhtémoc · Mexiko, D.F.Phone: +52-55-5729-9100 · Fax: +52-55-5729-9352E-mail: primercontacto@economia.gob.mx · www.economia.gob.mxNetherlandsMinistry of Economic AffairsBezuidenhoutseweg 30 · 2594 AV The HaguePhone: +31-70-3798911 · Fax: +31-70-3474081E-mail: ezinfo@postbus51.nl · www.minez.nl© METro AG 2010

Addresses p. 290 Institutions and AssociationsNew ZealandMinistry of Economic Development33 Bowen Street · PO Box 1473 · WellingtonPhone: +64-4-472-0030 · Fax: +64-4-473-4638E-mail: info@med.govt.nz · www.med.govt.nzThe New Zealand Ministry of Foreign Affairs and Trade195 Lambton Quay · Private Bag 18 901 · WellingtonPhone: +64-4-439-8000 · Fax: +64-4-472-9596E-mail: enquiries@mfat.govt.nz · www.mfat.govt.nzNorwayMinistry of Trade and IndustryPO Box 8014 Dep · 0030 OsloPhone: +47-22-24-9090 · Fax: +47-22-24-0130E-mail: postmottak@nhd.dep.no · www.odin.dep.no/nhdPolandMinistry of Economy and LaborPl. Trzech Krzyży 3/5 · 00507 WarsawPhone: +48-22-693-50-00 · Fax: +48-22-693-40-46, -48E-mail: info@mg.gov.pl · www.mg.gov.plPortugalMinistry of Economy, Innovation and DevelopmentRua da Horta Seca, 15 · 1200-221 LisbonPhone: +351-21-32454-00 · Fax: +351-21-32454-10E-mail: gmei@mei.gov.pt · www.min-economia.ptSlovakiaMinistry of Economy of the Slovak RepublicMierová 19 · 82715 Bratislava 212Phone: +421-2-4854-1111 · Fax: +421-2-4833-7827E-mail: info@economy.gov.sk · www.economy.gov.sk METro rETail CoMPEnDIUM 2010/2011

p. 291 Institutions and AssociationsSpainMinistry of Economics and Financec/Alcalá, 9 · 28014 MadridPhone: +34-91-5958-000 · Fax: +34-91-5958-465E-mail: portal@meh.es · www.meh.esSwedenMinistry of Enterprise, Energy and CommunicationsMäster Samuelsgatan 70 · 10333 StockholmPhone: +46-8-405-1000 · Fax: +46-8-411-3616E-mail: registrator@enterprise.ministry.se · www.sweden.gov.se5. AddressesSwitzerlandFederal Department of Economic AffairsState Secretariat for Economic Affairs (SECO)Effingerstrasse 1 · 3003 BernPhone: +41-31-322-5656 · Fax: +41-31-322-2749E-mail: rita.baldegger@seco.admin.ch · www.seco.admin.chTurkeyMinistry of Industry and TradeEskisehir Yolu 7. KM No. 154 · 06520 AnkaraPhone: +90-312-219-6500 · Fax: +90-312-219-6864E-mail: abk@sanayi.gov.tr · www.sanayi.gov.trUSAUS Department of Commerce1401 Constitution Avenue, NW · Washington, DC 20230Phone: +1-202-482-2000E-mail: TheSec@doc.gov · www.commerce.gov2) Ministries of economics of other countriesBulgariaMinistry of Economy and Energyve. Slavaianka 8 · Sofia 1052Phone: +359-2-940071 · Fax: +359-2-9872190E-mail: e-docs@mee.government.bg · www.mee.government.bg© METro AG 2010

Addresses p. 292 Institutions and AssociationsPR ChinaMinistry of Commerce of the people’s Republic of ChinaNo. 2 Dong Chang’an Avenue · 100731 BeijingPhone: +86-10-652-84-671 · Fax: +86-10-655-99-340, englishPhone: +86-10-875-19-094 · Fax: +86-10-875-19-093, germanE-mail.: mofcom@ecweekly.ec.com.cn,http://gzly.mofcom.gov.cn/website/pubmail/send_mail_en.jsphttp://english.mofcom.gov.cn, http://german.mofcom.gov.cnCroatiaMinistry of Economy, Labour and EntrepreneurshipUlica grada Vukovara 78 · 10 000 ZagrebPhone: +385-1-6106-111 · Fax: +385-1-610-9-110E-mail: javnost@mingorp.hr, info@mingorp.hr · www.mingorp.hrCyprusMinistry of FinanceMichael Karaoli Gr. Afxentiou · 1439 NicosiaPhone: +357-22602722 · Fax: +357-22-602747E-mail: cpatsalides@mof.gov.cy · www.mof.gov.cyEstoniaEstonian Ministry of Economic Affairs and Communications11 Harju Street · 15072 TallinnPhone: +372-6-256-342 · Fax: +372-6-313-660E-mail: info@mkm.ee · www.mkm.eeIndiaMinistry of Commerce and IndustryUdyog Bhawan · Neu-Delhi – 110011Phone: +91-11-2306-2261 · Fax: +91-11-2306-3418E-mail: csoffice@nic.in · www.commerce.nic.inLatviaMinistry of Economics of Republic of LatviaBrivibas iela 55 · 1519 RigaPhone: +371-670-131-01 · Fax: +371-67280-882E-mail: pasts@em.gov.lv · www.em.gov.lv METro rETail CoMPEnDIUM 2010/2011

p. 293 Institutions and AssociationsLithuaniaMinistry of EconomyGedimino ave. 38 · Vasario 16-osios st. 2 · 01104 VilniusPhone: +370-5-2625515 · Fax: +370-5-2623974E-mail: kanc@ukmin.lt · www.ukmin.ltMaltaThe Malta Chamber of Commerce, Enterprise and IndustryExchange Buildings · Republic Street · Valletta VLT1117Phone: +356-212-33873 · Fax: +356-212-45223E-mail: admin@maltachamber.org.mt · www.maltachamber.org.mt5. AddressesMoroccoMinistry of Industry, Commerce and New Technologies (MICNT) –Department of Commerce and IndustryQuartier administratif · RabatPhone: +212-537-761208 · Fax: +212-537-769937E-mail: webmaster@mcinet.gov.ma, guessab@mcinet.gov.mawww.mcinet.gov.maRomaniaDepartement of Economy and Financestr. D. I. Mendeleev, nr. 36-38, sec.1 · 010366 BucharestPhone: +40-21-319-9752 · Fax: +40-21-319-9735E-mail: publicinfo@mfinante.ro · www.minind.roRussiaMinistry for Economic Development and Trade of the Russian FederationUl. Tverskaya-Yamskaya 1/3 · 125993 GSP-3 MoscowPhone: +7-495-694-0353 · Fax: +7-495-251-6965E-mail: mineconom@gov.ru · www.economy.gov.ruSerbiaMinistry of Finance of the Republic of SerbiaKneza Mioša 20 · 11000 BelgradePhone: +381-11-361-32-45 · Fax: +381-11-364-26-06E-mail: kabinet@mfin.gov.rs · www.mfin.gov.rs© METro AG 2010

Addresses p. 294 Institutions and AssociationsMinistry of Trade and ServiceNemanjina 22 - 26 · 11000 BelgradePhone: +381-3618-852 · Fax: +381-3610-258E-mail: trgovina@mtu.gov.rs · www.mtu.gov.rsSloveniaMinistry of the EconomyKotnikova 5 · 1000 LjubljanaPhone: +386-1-400-33-11 · Fax: +386-1-400-10-31E-mail: gp.mg@gov.si · www.mg.gov.siUkraineMinistry of Finance of ukraineGrushevskogo Street 12/2 · Kiev 01008Phone: +380-44-253-2823 · Fax: +380-44-253-3575E-mail: ustymenkok@minfin.gov.ua, presa@minfin.gov.uawww.minfin.gov.uaVietnamMinistry of Trade (MOT)21 Ngo Quyen · HanoiPhone: +84-4-8262538 · Fax: +84-4-8264696E-mail: bitec@mot.gov.vn · www.mot.gov.vn6. Consumer associations and organisationsa) German consumer associations and organisationsBavarian Consumer Service in the KDFBVerbraucherService Bayern im Katholischen Deutschen Frauenbund e.V. (VSB)Dachauer Strasse 5 · 80335 MunichPhone: +49-89-51518743 · Fax: +49-89-51518745E-mail: info@verbraucherservice-bayern.dewww.verbraucherservice-bayern.de• There are 13 consumer services centres.• Offers general consumer advice and advice on nutrition and homeeconomics through its information centres, in seminars and talks.• Education in domestic science is also available. METro rETail CoMPEnDIUM 2010/2011

p. 295 Institutions and AssociationsCentral Marketing Association of the German Agricultural Economy (CMA)CMA Centrale Marketing-Gesellschaft der deutschen Agrarwirtschaft mbHKoblenzer Strasse 148 · 53177 BonnTel.: +49-228-847-0 · Fax: +49-228-847-202E-Mail: info@cma.de · www.cma.deFederation of German Consumer Organizations (vzbv)Verbraucherzentrale Bundesverband e.V. (vzbv)Rudi-Dutschke-Strasse 17 (formerly Kochstrasse 22) · 10969 BerlinPhone: +49-30-25800-0 · Fax: +49-30-25800-218E-mail: info@vzbv.de · www.vzbv.de• The vzbv represents the interests of consumers in public and vis-à-vislegislators, the private sector and civil society. It also provides informationon all issues of consumer politics.• Its member associations are the 16 consumer advice centers of thefederal states and 23 organizations in the area of social politics and consumerism.5. Addressesfoodwatch e.V.Brunnenstrasse 181 · 10119 BerlinPhone: +49-30-240476-0 · Fax: +49-30-240476-26E-mail: info@foodwatch.de · www.foodwatch.de• Represents consumers’ interests in the food sector, fostering a transparentmarket and better food safety.• By doing its own research on food safety, foodwatch wants to heightenconsumer awareness with relevant information, targeted initiatives andlegal action.Friends of the Earth GermanyBund für Umwelt und Naturschutz Deutschland e.V. (BUND) –Am Köllnischen Park 1 · 10179 BerlinTel.: +49-30-27586-40 · Fax: +49-30-27586-440E-Mail: bund@bund.net · www.bund.net© METro AG 2010

Addresses p. 296 Institutions and AssociationsGerman Business Action Group against product andTrademark Counterfeiting (APM)Aktionskreis Deutsche Wirtschaft gegen Produkt- undMarkenpiraterie e.V. (APM)Breite Strasse 29 · 10178 BerlinPhone: +49-30-20308-2719 · Fax: +49-30-20308-2718E-mail: apm@berlin.dihk.de · www.markenpiraterie-apm.de• The APM was founded by the Association of German Chambers ofIndustry and Commerce (DIHK), the Federation of German Industries(BDI), the Brand Association and 15 industrial enterprises.• Its members not only come from such notoriously forgery-strickenindustries as the textile industry, but also from the automobile,automotive and electronics sector.German Institute for Quality Assurance and CertificationRAL Deutsches Institut für Gütesicherung und Kennzeichnung e.V.Siegburger Strasse 39 · 53757 Sankt AugustinPhone: + 49-2241-25516-0 · Fax: + 49-2241-25516-16E-mail: umweltzeichen@ral-ggmbh.de · www.ral.de• This organisation is the only German association with the right to issuequality certificates.• In cooperation with the Federal Ministry of the Environment, RAL alsoawards the “Blue Angel”, a quality mark for environmentally friendlyproducts.German Standardisation Institute (DIN)DIN Deutsches Institut für Normung e.V. (DIN)Burggrafenstrasse 6 · 10787 BerlinPhone: +49-30-2601-0 · Fax: +49-30-2601-1231E-mail: presse@din.de · www.din.de• DIN is Germany’s national standardisation institute.• It represents the country in European and global standardisation organisations.Experts from manufacturing, commerce, trades, serviceindustries, science, safety engineering and the government, as well asconsumers, meet at DIN to assess current technical developments andagree on new industry standards. METro rETail CoMPEnDIUM 2010/2011

p. 297 Institutions and AssociationsConsumer Council (VR) of DINVerbraucherrat (VR) im DINBurggrafenstrasse 6 · 10787 BerlinPhone: +49-30-2601-2663 · Fax: +49-30-2601-1142E-mail: karin.both@din.de · www.verbraucherrat.din.de• The Council advises and supports the DIN’s steering committees andworking groups, representing the consumer perspective in national,European and global standardisation processes.5. AddressesGreenpeace e.V. GermanyEinkaufsNetzGrosse Elbstrasse 39 · 22767 HamburgPhone: +49-40-30618-0 · Fax: +49-40-30618-100E-mail: mail@greenpeace.de · www.greenpeace.deE-mail: einkaufsnetz@greenpeace.de · www.einkaufsnetz.org• Information, consulting, campaigns and research in all fields ofenvironmental and consumer protection. Greenpeace aims at makingenvironmentally friendly products more easily accessible in specialisedtrade and recognisable by distinct labelling.The Consumer InitiativeDie Verbraucher Initiative e.V.Elsenstrasse 106 · 12435 BerlinPhone: +49-30-536073-3 · Fax: +49-30-536073-45E-mail: mail@verbraucher.org · www.verbraucher.org• Members of the Initiative: 7,000 private persons and 176 organisations.• Offers information on nutrition, fair trade, loans and tax laws, healthcareand the environment.The Goods Test FoundationStiftung WarentestLützowplatz 11–13 · 10785 BerlinPhone: +49-30-2631-0 · Fax: +49-30-2631-2727E-mail: email@stiftung-warentest.de · www.test.de• Its magazines “test” and “Finanztest,” as well as its special publications,are well-known sources of consumer information.• The Foundation tests products and services by conducting comparativestudies on the German and European market.© METro AG 2010

Addresses p. 298 Institutions and Associationsb) international consumer organizations1) Consumer organisations in EuropeAustriaConsumer Council at the Austrian Standards InstituteHeinestrasse 38 · 1020 ViennaPhone: +43-1-21300-711E-mail: franz.fiala@as-institute.at · www.verbraucherrat.at• The Council is a special committee of the Austrian standardisation authoritythat represents the interests of Austrian consumers in national,European and global standardisation bodies.European Consumer Centre ViennaMariahilfer Strasse 81 · 1060 ViennaPhone: +43-1-588-770 · Fax: +43-1-588-77-71E-mail: info@europakonsument.at · www.europakonsument.at• A network of currently 29 European Consumer Advice Centres supportingand advising EU citizens on the enforcement of their rights in otherEU countries.BelgiumThe European Consumer Voice in StandardisationAvenue de Tervueren 32 · 1040 BrusselsPhone: +32-2-7432470 · Fax: +32-2-7065430E-mail: anec@anec.eu · www.anec.eu• European consumers’ political representation in standardisation matters.It contributes to consumer safety and provides information on newproducts and services.• ANEC is also concerned with environmental issues.The European Consumers’ Organisation (BEUC)Rue d'Arlon 80 Bte 1 · 1040 BrusselsPhone: +32-2-7431590 · Fax: +32-2-7402802E-mail: consumers@beuc.eu · www.beuc.eu• Umbrella organisation of the independent and national consumerassociations in Europe.• The BEUC strives to influence European politics in favour of consumerrights and represents the interests of all consumers.• Consumers can contact its offices to obtain information and support inthe case of cross-border conflicts. METro rETail CoMPEnDIUM 2010/2011

p. 299 Institutions and AssociationsCroatiaCroatian Association for Consumer protection (CACP)Trg Kralja Petra Kresimira IV br. 2 · 10 000 ZagrebPhone: +385 1 46 333 66 · Fax: +385 1 46 333 66E-mail: huzp@zg.t-com.hr · www.huzp.hr• The Croatian Association for Consumer Protection gives advice in specificconsumer cases.5. AddressesCzech RepublicConsumers’ Defence Association of the Czech RepublicSdruzeni Obrany Spotrebitelu Ceske Republiky (SOS)Novakovych 8 · 18000 Prague 8Phone: +420-224-239940 · Fax: +420-224-239941E-mail: sos@consumers.cz · www.consumers.cz• A non-governmental, nonprofit organisation that provides counsellingon consumer rights and gives advice in specific consumer cases. It alsopublishes a quarterly that gives information on developments in consumerprotection.DenmarkThe Danish Consumer Council, Forbrugerradet DKFiolstræde 17 · PO Box 2188 · 1017 Copenhagen KPhone: +45-77-41-77-41 · Fax: +45-77-41-77-42E-mail: fbr@fbr.dk · www.fbr.dk• The Council’s purpose is to actively defend and promote the interest ofconsumers whether through entering into voluntary agreements withthe business community, taking matters into court or pushing legislationon the political scene. It also publishes the consumer magazineTænk + Test.EstoniaEstonian Consumer unionSakala 23 · 10141 TallinnPhone/Fax: +372-6-411697E-mail: tarbliit@uninet.ee · www.tarbijakaitse.ee• The Estonian Consumer Union provides consumers with helpful informationregarding their rights.© METro AG 2010

Addresses p. 300 Institutions and AssociationsGermanyeCommerce Contact point Germanyc/o Euro-Info-Verbraucher e.V.Rehfusplatz 11 · 77694 KehlPhone: +49-7851-99148-0 · Fax: +49-7851-99148-11E-mail: info@eCommerce-Verbindungsstelle.de · www.ecom-stelle.de• Information on legal issues concerning the internet – for entrepreneurs,people carrying on a trade/business and online shopkeepers on the onehand, and customers and consumers on the other.• Founded in 2003 as a national point of contact for those engaging inelectronic commerce, it was affiliated to Euro-Info-Verbraucher e.V. inKehl following a decision of the Federal Ministry of Justice.• Within the framework of European networks, the organisation cooperateswith similar bodies established in other EU member states.Euro-Info-Verbraucher e.V. – Euro-Info-ConsommateursRehfusplatz 11 · 77694 KehlPhone: +49-7851-99148-0 · Fax: +49-7851-99148-11E-mail: info@euroinfo-kehl.eu · www.euroinfo-kehl.eu• This information and advisory agency for consumers hosts several servicesand organizations.• Oversees the European Consumer Centre (ECC) Germany, which providesadvice on consumer protection in Europe and offers consumersfree assistance out of court in case of complaints and disputes withsuppliers abroad in the EU, Iceland and Norway. The EEC France sharesthe same address.• eCommerce Contact Point Germany, of the same address, specialises inInternet law and serves as a national point of contact for those engagingin electronic commerce.European Consumer Centre GermanyOffice Kehl (Coordination)c/o Euro-Info-Verbraucher e.V.Rehfusplatz 11 · 77694 KehlPhone: +49-7851-99148-0 · Fax: +49-7851-99148-11E-mail: info@euroinfo-kehl.eu · www.eu-verbraucher.deOffice KielAndreas-Gayk-Strasse 15 · 24103 KielPO Box 2025 · 24019 KielPhone: +49-431-59099-50 · Fax: +49-431-59099-77 METro rETail CoMPEnDIUM 2010/2011

p. 301 Institutions and AssociationsE-mail: evz@evz.de · www.evz.de, www.ecc-net.info• Free advice and assistance for consumers in case of problems and withresolving disputes with suppliers abroad within the EU.• Advice on consumer protection, legislation and the administration ofjustice in Europe.• These two bodies belong to the European Consumer Centres Network(ECC-Net, http://ec.europa.eu/consumers/redress_cons/index_en.htm),which embraces 27 EU countries as well as Iceland and Norway.5. AddressesGreeceEKPIZO, Consumers’ Association43–45 Valtetsiou Street · Athens 10681Phone: Tel. +30-210-330-4444 · Fax: +30-210-330-05-91E-mail: info@ekpizo.gr · www.ekpizo.gr• The EKPIZO was established in 1988 aiming at protecting consumerrights and improving the quality of life. This non-governmental, nonprofitassociation wants to strengthen the consumers’ position as awhole as well as individually.HungaryNational Association for Consumer protection in Hungary (NACPH)Logodi utca 22–24 · 1012 BudapestPhone: +36-1-311-7030 · Fax: +36-1-331-7386E-mail: ofeiroda@t-online.hu, ofebp@t-online.hu · www.ofe.hu• NACPH is the only non-governmental organisation for consumer protectionactive in the whole country and covering the most importantconsumers’ issues. An important task of its activity is to shape andstrengthen conscious consumer behavior.ItalyConsumer Organisation South Tyrol (VZS)Zwölfmalgreinerstrasse 2 · 39100 BolzanoPhone: +39-0471-975597 · Fax: +39-0471-979914E-mail: info@verbraucherzentrale.it · www.verbraucherzentrale.it• This centre is an independent, mostly privately funded nonprofitorganisation.• The 10 most important consumer protection organisations aremembers of the VZS, as are individual consumers.© METro AG 2010

Addresses p. 302 Institutions and AssociationsLatviaConsumer Rights protection Centre of the Republic of LatviaK. Valdemara Street 157 · 1013 RigaPhone: +371-65452554 · Fax: +371-67388634E-mail: ptac@ptac.gov.lv · www.ptac.gov.lv• The Centre realises consumer rights protection by supervising trade ofgoods and supply of services, providing consumers with necessary informationand helping consumers to solve conflicts.LuxembourgConsumers’ union of Luxembourg55, rue des Bruyères · 1274 HowaldPhone: +352-496022-1 · Fax: +352-494957E-mail: ulc@pt.lu · www.ulc.lu• The Consumers’ Union tries to advance consumer protection by creatingtransparency. It provides information and offers advice in order to makeeducated choices for consumers.MaltaConsumers’ Association Malta43/10, St. Zachary Street · Valletta, VLT 04Phone: +356-21239091 · Fax: +356-21221210E-mail: info@camalta.org · www.camalta.org• The main objective of this independent organisation is to educate consumersin order for them to make well-informed choices and be awareof their rights. It also represents local consumers in several nationalboards.PolandPolish Consumer Federation (Federacja Konsumentow)Aleja Stanów Zjednoczonych 53 · 4st floor · 04-028 WarsawPhone: +48-22-827-1173 · Fax: +48-22-827-9059E-mail: sekretariat@federacja-konsumentow.org.plwww.federacja-konsumentow.org.pl• Founded in 1981, this independent organisation aims to protect the individualconsumer in Poland. It provides legal advice through a network of50 local offices, located all over the country. METro rETail CoMPEnDIUM 2010/2011

p. 303 Institutions and AssociationsRomaniaNational Authority for Consumer protection (ANPC)Aviatorilor Str. 72 · Sector 1 · Bucharest 01186Phone: +4-021-312-12-75 · Fax: +4-021-314-34-62E-mail: office@anpc.ro · http://www.anpc.gov.ro/anpc/index.php• The ANPC is organised as a specialised body of the central publicadministration. It provides the institutional framework for protectingconsumer rights and coordinates the legislative work in the field.5. AddressesRussiaInter-Republican Confederation of Consumer Societies (Konfop)Room 533, Varvarka Str 14 · 109012 MoscowPhone: +7-495-698-4885 · Fax: +7-495-698-4649E-mail: konfop@mail.ru · www.spros.ru• Konfop unites 48 regional and 8 national consumer organisations inthe Newly Independent States (NIS) of the former Soviet Union. Itsmain objective is to protect consumer interests by providing themwith legal assistance through the services of independent lawyers,economists and journalists.SlovakiaAssociation of Slovak ConsumersPalisády 22 · 811 06 BratislavaPhone/Fax: +421-2-544-11148E-mail: zss@zss.sk · www.zss.sk• Civil organisation which represents and defends consumer interests.It offers advisory services and is engaged in educational activities.SloveniaSlovene Consumers’ Association (SCA)Frankopanska 5 · 1000 LjubljanaPhone: +386-1-474-06-00 · Fax: +386-1-4333371E-mail: zps@zps.si · www.zps.si• The SCA is an independent nonprofit organisation which helps toassert consumer rights. It points out problems and demands regulationsfor various fields of consumer protection.© METro AG 2010

Addresses p. 304 Institutions and AssociationsSpainConfederation of Consumers and usersC/Mayor 45 · 2nd floor · 28013 MadridPhone: +34-91-364-13-84 · Fax: +34-91-366-90-00E-mail: cecu@cecu.es · www.cecu.es• Founded in 1983, this nonprofit confederation of consumer associationshelps defend consumers’ rights.SwitzerlandConsumer ForumGrossmannstrasse 29 · 8049 ZurichPhone: +41-1-34450-60 · Fax: +41-1-34450-66E-mail: forum@konsum.ch · www.konsum.ch• Umbrella association of Swiss consumer organisations.• The Consumer Forum ensures that consumers get their say in legislationand industry and provides them with practical product advice andinsights useful in daily shopping.TurkeyConsumer Rights Association (Tüketici Haklari Derneği)Gazi Mustafa Kemal Bulvari No 12 · Onur İşhanı Kat: 7 Oda No: 161 ·Kızılay/AnkaraPhone: +90-312-417-93-34 · Fax: +90-312-425-15-29E-mail: thd@tuketicihaklari.org.tr · www.tuketicihaklari.org.tr• The Consumer Rights Association is a nonprofit organisation which isfinanced through membership fees and donations. It has 22 branchesall around Turkey and tries to make sure that unscrupulous practices inthe marketplace are checked before they generate a crisis.2) Consumer organisations worldwide (selection)China Consumers’ Association11th Floor · Ji Xie Da Sha · 248 Guang Wai Street · Xuanwu DistrictBeijing 100 055 · PR ChinaPhone: +86-10-63273355 · Fax: +86-10-63272993www.cca.org.cn• The CCA leads more than 3,000 consumer associations at provincial andcounty level, which are in turn linked to some 45,000 grassroots groups.It has taken on issues from genetically modified food labelling to energyefficiency and quality complaints. METro rETail CoMPEnDIUM 2010/2011

p. 305 Institutions and AssociationsConsumers International (CI)24 Highbury Crescent · London N5 1RX · Great BritainPhone: +44-20-72266663 · Fax: +44-20-73540607E-mail: consint@consint.org · www.consumersinternational.org• CI is a worldwide consumer organisation that represents consumergroups and agencies.• By helping consumers, especially fringe groups, to get their rights,CI strives for a just society.5. AddressesInternational Organization for Standardization (ISO)1, ch. de la Voie-Creuse · Case postale 56 · 1211 Geneva 20 · SwitzerlandPhone: +41-22-7490111 · Fax: +41-22-7333430E-mail: central@iso.org · www.iso.org• ISO is a network of national standardisation bodies.• ISO cooperates with international organisations and representatives ofindustry, economy, governments and consumer associations.SELECTIon OF RElaTED WEB LINKSwww.consumersinternational.orgA comprehensive list of web links to international consumer organisations canbe found on the website of Consumers International.www.europarl.europa.eu/parliament/expert/lobbyAlphaOrderByName.do?language=enList of lobbyists accredited to the European Parliament.www.asanet.orgLink to the American Society of Association Executives (ASAE). ASAE is an importantgateway to reaching the association community. The number of people who belong toassociations represented by ASAE totals more than 200 million.© METro AG 2010

Addresses p. 306 ExchangesB. ExchangesStock exchanges1. Stock exchanges in Europe (selection)AmsterdamEuronext AmsterdamPostbus 19163 · 1000 GD Amsterdam · NetherlandsPhone: +31-20-550-4444E-mail: info@euronext.com · www.euronext.comAthensAthens Exchange110 Athion Av. · 104 42 Athens · GreecePhone: +302-10-3366-800 · Fax: +302-10-3366-101E-mail: Information_services@helex.gr, gri.rispou@helex.grwww.ase.grBelgradeBelgrade Stock ExchangeOmladinskih brigada 1 · 11070 Belgrade · SerbiaPhone: +381-11-311-5328, -7311 · Fax: +381-11-311-4286E-mail: info@belex.rs · www.belex.rsBratislavaBratislava Stock Exchange, joint-stock companyP.O.Box 151, Vysoká 17 · 814 99 Bratislava 1 · SlovakiaPhone: +421-2-49-236-111 · Fax: +421-2-49-236-103E-mail: info@bsse.sk · www.bsse.skBrusselsEuronext BrusselsPalais de la Bourse/Boursplain · 1000 Brüssel · BelgiumPhone: +32-2-50912-11E-mail: info.be@euronext.com · www.euronext.com METro rETail CoMPEnDIUM 2010/2011

p. 307 ExchangesBucharestBucharest Stock ExchangeInternational Business Center Modern · 14th floor34–36 Carol 1 Boulevard · Bucharest 020922 · RomaniaPhone: +40-21-30-95-07 · Fax: +40-21-307-95-19E-mail: bvb@bvb.ro · www.bvb.ro5. AddressesBudapestFornax Co.Táltos u. 1. · 1123 Budapest · HungaryPhone: +36-1-4573000 · Fax: +36-1-2120111E-mail: info@fornax.hu · www.fornax.huChişinauMoldova Stock ExchangeStefan cel Mare blvd. 73 · 3rd floor, room 352MD 2001, Chişinau · MoldovaPhone: +373-22-277-594 · Fax: +373-22-277-356E-mail: postmaster@moldse.md · www.moldse.mdCopenhagenNASDAQ OMXNicolaj Plads 6 · Postbox 1040 · 1007 Copenhagen K · DenmarkPhone: +45-33-933366 · Fax: +45-33-128613E-mail: copenhagen@nasdaqomx.com · www.nasdaqomx.comFrankfurt am MainDeutsche Börse GroupNeue Börsenstrasse 1 · 60487 Frankfurt am Main · GermanyPhone: +49-69-211-0E-mail: info@deutsche-boerse.com · www.deutsche-boerse.comHelsinkiNASDAQ OMXPO Box 361 · Fabianinkatu 14 · 00131 Helsinki · FinlandPhone: +358-9-61667-1 · Fax: +358-9-61667-368E-mail: info.helsinki@omxgroup.com · www.nasdaqomx.com© METro AG 2010

Addresses p. 308 ExchangesIstanbulIstanbul Stock Exchange (IMKB)Reşitpaşa Mah., Tuncay Artun Cd.Emirgan 34467 · Istanbul · TurkeyPhone: +90-212-298-2100 · Fax: +90-212-298-2500E-Mail: international@inkb.gov.tr · www.ise.orgLisbonEuronext Lisbon SAAv. da Liberdade, n°196, 7° · 1250-147 Lisbon · PortugalPhone: +351-21-7900000 · Fax: +351-21-795-2021E-mail: marketing@euronext.pt · www.euronext.comLjubljanaLjubljana Stock ExchangeSlovenska 56 · 1000 Ljubljana · SloveniaPhone: +386-1-471-0211 · Fax: +386-1-471-0213E-mail: info@ljse.si · www. ljse.siLondonLondon Stock Exchange10 Paternoster Square · London · EC4M 7LS · Great BritainPhone: +44-20-7797-1222 · Fax: +44-20-7797-4190E-mail: newsroom@londonstockexchange.comwww.londonstockexchange.comLuxembourgThe Luxembourg Stock Exchange11, Av. de la Porte-Neuve · 2227 Luxembourg · LuxembourgPhone: +352-47-7936-1 · Fax: +352-47-3298E-mail: info@bourse.lu · www.bourse.luMadridBolsa de MadridPlaza de la Lealtad, 1 · 28014 Madrid · SpainPhone: +34-91-589-2339, +34-91-709-5000 · Fax: +34-91-589-1125E-mail: info@bolsamadrid.es · www.bolsamadrid.es METro rETail CoMPEnDIUM 2010/2011

p. 309 ExchangesMilanBorsa ItalianaPiazza degli Affari, 6 · 20123 Milan · ItalyPhone: +39-02-72426-364 · Fax: +39-02-72004-333E-mail: media.relations@borsaitaliana.it · www.borsaitaliana.itMoscowRTS Stock ExchangeDolgorukovskaya Str. 38, Bldg. 1 · Moscow 127006 · RussiaPhone: +7-495-705-9031 · Fax: +7-495-733-9515, -733-9703E-mail: info@rts.ru · www.rts.ru5. AddressesNicosiaCyprus Stock Exchange71-73 Lordou Vironos Avenue, 1096 · PO Box 254271309 Nicosia · CyprusPhone: +357-22-712300 · Fax: +357-22-570308E-mail: info@cse.com.cy · www.cse.com.cyOsloOslo Bors ASAPB460 Sentrum · Tollbugata 2 · 0105 Oslo · NorwayPhone: +47-22-341700 · Fax: +47-22-426847E-mail: hb@oslobors.no · www.oslobors.noParisEuronext paris39, rue Cambon · 75039 Paris Cedex 01 · FrancePhone: +33-1-4927-1000 · Fax: +33-1-4927-1171E-mail: m.charbonnier@euronext.com · www.euronext.comPraguePrague Stock ExchangeRybna 14 · 11005 Prague 1 · Czech RepublicPhone: +420-2-21-83-1111 · Fax: +420-2-21-83-3040E-mail: info@pse.cz · www.pse.cz© METro AG 2010

Addresses p. 310 ExchangesRigaRiga Stock Exchange and Latvian Central Depository1 Valnu Street · 1050 Riga · LatviaPhone: +371-721-2431 · Fax: +371-722-9411E-mail: riga@nasdaqomxgroup.com · www.nasdaqomxbaltic.comStockholmNASDAQ OMX Stockholm ABTullvaktsvägen 15 · 105 78 Stockholm · SwedenPhone: +46-8-4056000 · Fax: +46-8-4056001E-mail: info.stockholmsborsen@nasdaqomx.comwww.nasdaqomxnordic.comTallinnTallinn Stock Exchange/Estonian CSDTartu mnt. 2 · 10145 Tallinn · EstoniaPhone: +372-640-8800 · Fax: +372-640-8801E-mail: tallinn@nasdaqomxgroup.com · www.nasdaqomxbaltic.comViennaWiener Börse AGVienna Stock ExchangeWallnerstrasse 8 · 1014 Vienna · AustriaPhone: +43-1-53165-0 · Fax: +43-1-53297-40E-mail: info@wienerborse.at · www.wienerborse.atVilniusAB NASDAQ OMX VilniusKonstitucijos pr. 7, floor 15, (Business centre „Europa“)08501 Vilnius · LithuaniaPhone: +370-5-2723871 · Fax: +370-5-2724894E-mail: vilnius@nasdaqomx.com · www.nasdaqomxbaltic.comWarsawATM S.A.Ul. Grochowska 21 a · 04-186 Warsaw · PolandPhone: +48-22-5156100 · Fax: +48-22-5156688E-mail: customer@atm.com.pl, info@atm.com.pl · www.atm.com.pl METro rETail CoMPEnDIUM 2010/2011

p. 311 ExchangesZagrebZagrebacka burza d. d.Zagreb Stock ExchangeIvana Lučića 2a · 10000 Zagreb · CroatiaPhone: +385-1-4686-800 · Fax: +385-1-4677-680www.zse.hr pitenja@zse.hr5. AddressesZurichSIX Swiss Exchange AGSelnaustrasse 30PO Box · 8021 Zurich · SwitzerlandPhone: +41-58-854-5454 · Fax: +41-58-854-5455E-mail: information@swx.com · www.six-swiss-exchange.com2. Stock exchanges worldwide (selection)ChicagoCME Group/Chicago HQ20 South Wacker Drive · Chicago · IL 60606 · USAPhone: +1-312-930-1000 · Fax: +1-312-930-4556E-mail: info@cmegroup.com · www.cme.comHong KongHKEx12/F One International Finance Centre1 Harbour View Street · Central · Hong Kong · PR ChinaPhone: +852-2522-1122 · Fax: +852-2295-3106E-mail: info@hkex.com.hk · www.hkex.com.hkJohannesburgJSE Securities Exchange OfficeOne Exchange Square · Gwen LaneSandown 2196 · Johannesburg · South AfricaPostal Address: Private Bag X991174Sandton 2146 · Johannesburg · South AfricaPhone: +27-11-520-7000 · Fax: +27-11-520-8595E-mail: corpcom@jse.co.za · www.jse.co.za© METro AG 2010

Addresses p. 312 Institutions and AssociationsMexicoBolsa Mexicana de Valores andMexDer Mercado Mexicano de DerivadosPaseo de la Reforma 255 · Piso 10 · Col. CuauhtémocMéxico D.F.C.P. 06500 · MexicoPhone: +52-55-5342-9000 · Fax: +52-55-5342-9903E-mail: cinforma@bmv.com.mx, informa@mexder.comwww.bmv.com.mx, www.mexder.comMumbaiThe Stock ExchangePhiroze Jeejeebhoy Towers · Dalal Street · Mumbai 400001 · IndiaPhone: +91-22-2272123-3, -4 · Fax: +91-22-22721919E-mail: info@bseindia.com · www.bseindia.comNew YorkNYSE Euronext11 Wall Street · New York, NY 10005 · USAPhone: +1-212-656-3000E-mail: nyseeuronextpressoffice@nyse.com · www.nyse.comSeoulKorea Stock Exchange601-720 Nulwon Bldg. · 825-3 Beomil-dong, dong-gu, Busan · South KoreaPhone: +82-51-662-2000 · Fax: +82-51-662-2478E-mail: webmaster@klx.co.kr · www.krx.co.krSingaporeSingapore Exchange Ltd. Company2 Shenton Way · 19-00 SGX Centre 1 · Singapore 068804 · SingaporePhone: +65-6236-8888 · Fax: +65-6557-6994E-mail: webmaster@sgx.com · www.sgx.comTokyoTokyo Stock Exchange2-1 Nihombashi-Kabutocho · Chuo-ku · Tokio 103-8224 · JapanPhone: +81-3-3665-1881 · Fax: +81-3-3662-0547www.tse.or.jp METro rETail CoMPEnDIUM 2010/2011

p. 313 CompaniesC. Companies1. press offices of the world’s leading trading and retailing companiesMetro GroupMETRO AGSchlüterstrasse 1 · 40235 DüsseldorfPhone.: +49-211-6886-4252 · Fax: +49-211-6886-2001www.metrogroup.deContact person: Rüdiger Stahlschmidt, Head of Media RelationsPhone: +49-211-6886-2947E-mail: stahlschmidt@metro.de5. AddressesAldi GroupAldi SüdAldi Einkauf GmbH & Co. oHGBurgstrasse 37 · 45476 Mülheim an der Ruhr · GermanyPhone: +49-208-9927-0 · Fax: +49-208-9927-2529E-mail: mail@aldi-sued.de · www.aldi-sued.de, www.aldi.deAldi NordAldi Einkauf GmbH & Co. oHGEckenbergstrasse 16 a · 45307 Essen-Kray · GermanyPhone: +49-201-8593-0 · Fax: +49-201-8593-222www.aldi-nord.de, www.aldi.deArcandor AGTheodor-Althoff-Strasse 2 · 45133 Essen · GermanyPhone: +49-201-727-0 · Fax: +49-201-727-5216www.arcandor.comAholdPiet Heinkade 167-173 · 1019 GM Amsterdam · NetherlandsPO Box 985 · 1000 AZ AmsterdamPhone: +31-20-5095-100 · Fax: +31-20-5095-110E-mail: info@ahold.com · www.ahold.com© METro AG 2010

Addresses p. 314 CompaniesCarrefourCarrefour Group General Management26, quai Michelet TSA 20016 · 92695 Levallois-Perret Cedex · FrancePhone: +33-1-55-63-39-00 · Fax: +33-1-55-63-39-01E-mail: customers@carrefour.com · www.carrefour.comPress contact: groupe@presse-carrefour.comPhone: +33-1-57-32-89-99Costco999 Lake Drive · Issaquah, WA 98027 · USAPhone: +1-425-313-8100 · Fax: +1-425-313-8114E-mail: info@costco.com · www.costco.comContact person: Richard GalantiPhone: +1-425-313-8203 · E-mail: rgalanti@costco.comC&AC&A Mode KGWanheimer Strasse 70 · 40468 Düsseldorf · GermanyPhone: +49-211-9872-0 · Fax: +49-211-9872-2748E-mail: info@cunda.de · www.cuna.de, www.c-und-a.deContact person: Thorsten Rolfes, company spokesmanPhone: +49-211-9872-2749 · E-mail: thorsten.rolfes@cunda.dedmdm-drogerie markt GmbH + Co. KGCarl-Metz-Strasse 1 · 76185 Karlsruhe · GermanyPhone: +49-721-5592-0 · Fax: +49-721-552213E-mail: servicecenter@dm-drogeriemarkt.de · www.dm-drogeriemarkt.deContact person: Herbert Arthen, spokesmanPhone: +49-721-5592-1195 · E-mail: herbert.arthen@dm-drogeriemarkt.deDohle GroupDohle Handelsgruppe Holding GmbH & Co. KGAlte Lohmarer Strasse 59 · 53721 Siegburg · GermanyPhone: +49-2241-122-0 · Fax: +49-2241-122-479E-mail: zentrale@dohle.com · www.hit.de METro rETail CoMPEnDIUM 2010/2011

p. 315 CompaniesDouglasDouglas Holding AGKabeler Strasse 4 · 58099 Hagen · GermanyPhone: +49-2331-690-0 · Fax: +49-2331-690-271E-mail: info@douglas-holding.com · www.douglas-holding.comContact person: Marion Kamrath, Corporate Communications OfficePhone: +49-2331-690-466 · Fax: +49-2331-690-690E-mail: m.kamrath@douglas-holding.com5. AddressesEdeka GroupEdeka Zentrale AG & Co. KGNew-York-Ring 6 · 22297 Hamburg · GermanyPhone: +49-40-6377-0 · Fax: +49-40-6377-2971E-mail: presse@edeka.de · www.edeka.deContact person: Michaela Fischer-Zernin, Director of CorporateCommunicationsPhone: +49-40-6377-2182 · E-Mail: michaela.fischer-zernin@edeka.deSpar subsidiarySpar-Handelsgesellschaft mbHHeadquartersOsterbrooksweg 35 · 22867 SchenefeldPhone: +49-1802-220455 · Fax: +49-40-6377-3757E-mail: info@spar.de · www.spar.de, www.edeka.deGlobus GroupKoordination Globus-Betriebe GmbH & Co. KGLeipziger Strasse 8 · 66606 St. Wendel · GermanyPhone: +49-6851-909-0 · Fax: +49-6851-909-600www.globus.netContact person: Uta Lipinksi, Communication and PressPhone: +49-6851-909-3399 · Fax: +49-6851-909-51-33190E-mail: presse@globus.net© METro AG 2010

Addresses p. 316 CompaniesGroupe Auchan40, avenue de Flandre · BP 139 · 59964 Croix Cedex · FrancePhone: + 33-3-2081-6800 · Fax +33-3-2081-6909E-mail: serviceclient-france@auchan.com · www.groupe-auchan.comContact person: Marie-Hélène Boidin Dubrule, Department of CorporateCommunicationsPhone: +33-1-58-650808 · E-mail: mhboidindubrule@auchan.comitM Entreprises1, allée des MousquetairesParc de Tréville · 91078 Bondoufle Cedex · FrancePhone: +33-1-6964-1072 · Fax: +33-1-6964-2619E-mail: relais@mousquetaires.com · www.itmentreprises.frIto-YokadoIto-Yokado Co., Ltd.8-8 Nibancho · Chiyoda-ku · Tokyo 102-8450 · JapanPhone: +81-3-6238-2111 · Fax: +81-3-6238-3492www.itoyokado.co.jpJ SainsburyJ Sainsbury plc33 Holborn · London EC1N 2HT · Great BritainPhone: +44-20-7695-6000 · Fax: +44-20-7695-7610E-mail: media.office@sainsburys.co.uk · www.j-sainsbury.co.ukContact person: Pip Wood · E-mail: pip.wood@sainsburys.co.ukJ.C. PenneyJ.C. penney Company Inc. (Holding Co.)6501 Legacy Drive · Plano, TX 75024 · USAPhone: +1-972-431-3400 · Fax: +1-972-431-1362E-mail: jcpcorpcomm@jcpenney.com · www.jcpenney.comContact person: Tim LyonsPhone: +1-972-431-4834 · E-mail: tmlyons@jcpenney.com METro rETail CoMPEnDIUM 2010/2011

p. 317 CompaniesKrogerThe Kroger Co.1014 Vine Street · Cincinnati, OH 45202-1100 · USAPhone: +1-513-762-4000 · Fax: +1-513-762-1575E-mail: kroger.investors@kroger.com · www.kroger.comContact person: Lynn MarmerPhone: +1-513-762-1304 · E-mail: lynn.marmer@kroger.com5. AddressesLekkerlandLekkerland AG & Co. KGEuropaallee 57 · 50226 Frechen · GermanyPhone: +49-2234-1821-0 · Fax: +49-2234-1821-100E-mail: info@lekkerland.com · www.lekkerland.comContact person: Stephanie Venus, Head of Corporate CommunicationsPhone: +49-2234-1821-291 · Fax: +49-2234-1821-445E-mail: stephanie.venus@lekkerland.comNorma (Europe)Norma Lebensmittelfilialbetrieb GmbH & Co. KGHeisterstrasse 4 · 90441 Nuremberg · GermanyPhone: +49-911-9739-0 · Fax: +49-911-9739-435E-mail: info@norma-online.de · www.norma24.de, www.norma-online.deContact person: Katja Heck, Head of MarketingPhone: +49-911-9739-432 · E-mail: k.heck@norma-online.deOtto GroupOtto GmbH & Co KGWandsbeker Strasse 3–7 · 22179 Hamburg · GermanyPhone: +49-40-6461-4010 · Fax: +49-40-6461-4490www.ottogroup.comContact person: Thomas Voigt, Director of Economic Policies andCommunicationsPhone: +49-40-6461-4010 · E-mail: thomas.voigt@ottogroup.com© METro AG 2010

Addresses p. 318 CompaniesREWE GroupDomstrasse 20 · 50668 Cologne · GermanyPhone: +49-221-149-0 · Fax: +49-221-149-9000E-mail: presse@rewe-group.com · www.rewe-group.comContact person: Martin Brüning, Head of Corporate Communications/Public AffairsPhone: +49-221-149-1050 · Fax: +49-221-138898E-mail: presse@rewe-group.comSafewaySafeway Inc. HQ5918 Stoneridge Mall Road · Pleasanton, CA 94588 · USAPhone: +1-925-467-3000 · Fax: +1-925-467-3323E-mail: info@safeway.com · www.safeway.comContact person: Brian Dowling, Vice President of Public AffairsPhone: +1-925-467-3787 · E-mail: brian.dowling@safeway.comSears HoldingsSears Holdings Corporation3333 Beverly Road · Hoffman Estates, IL 60179 · USAPhone: +1-847-286-2500 · Fax: +1-847-286-8351www.searsholdings.comPublic Relations: Phone: +1-847-286-8371SchleckerFirma Anton SchleckerIm Schleckerland · Talstrasse 12–14 · 89579 Ehingen · GermanyPhone: +49-7391-584-0 · Fax: +49-7391-584-1256E-mail: service@schlecker.de · www.schlecker.deContact person: Uwe Blank, Director of MarketingPhone: +49-7391-584-1702 · E-mail: u.blank@de.schlecker.netSchwarz GroupKaufland subsidiaryKaufland Dienstleistung GmbH & Co. KGRötelstrasse 35 · 74172 Neckarsulm · GermanyPhone: +49-7132-94-00 · Fax: +49-7132-94-4200E-mail: info@kaufland.de · www.kaufland.deContact person: Andrea Kübler, Press & MediaPhone: +49-7132-94-2335 · E-mail: andrea.kuebler@kaufland.de METro rETail CoMPEnDIUM 2010/2011

p. 319 CompaniesLidl subsidiaryLidl Stiftung & Co. KGStiftsbergstrasse 1 · 74167 Neckarsulm · GermanyPhone: +49-7132-94-2339 · Fax: +49-7132-94-2333 · www.lidl.deContact person: Petra Trabert, Press & MediaPhone: +49-7132-94-2339 · Fax: +49-7132-94-2333E-mail: presse@lidl.com5. AddressesSupervalu11840 Valley View Road · Eden Prairie, MN 55344 · USAPhone: +1-952-828-4000 · www.supervalu.comMedia RelationsPO Box 990 · Minneapolis, MN 55440Phone: +1-952-828-4952E-mail: media.contact@supervalu.comTarget Corporation1000 Nicollet Mall · Minneapolis, MN 55403 · USAPhone: +1-612-304-6073 · Fax: +1-612-696-5400E-mail: investorrelations@target.com · www.target.comContact person: Susan Kahn, Vice President Investor RelationsPhone: +1-612-761-6735 · Fax: +1-612-696-0370Tengelmann GroupUnternehmensgruppe TengelmannWissollstrasse 5–43 · 45478 Mülheim an der Ruhr · GermanyPhone: +49-208-5806-0 · Fax: +49-208-5806-7605E-mail: public-relations@uz.tengelmann.de · www.tengelmann.deContact person: Sieglinde Schuchardt, Director of Public Relations,spokeswomanPhone: +49-208-5806-7600, -7604 · Fax: +49-208-5806-7605E-mail: sschuchardt@uz.tengelmann.de© METro AG 2010

Addresses p. 320 CompaniesTescoTesco pLCNew Tesco House · Delamare RoadCheshunt EN8 9SL · Great BritainPhone: +44-1992-632222 · Fax:+44-1992-630794E-mail: customer.service@tesco.co.uk · www.tesco.comContact person: Lucy Neville-RolfePhone: +44-1992-646645 · E-mail: lucy.neville-rolfe@uk.tesco.comWalgreensWalgreen Co.200 Wilmot Road · Deerfield, IL 60015 · USAPhone: +1-847-940-2500 · Fax: +1-847-914-2408E-mail: investor.relations@walgreens.com · www.walgreens.comContact person: Lisa MeersPhone: +1-847-914-2925 · E-mail: Lisa.Meers@walgreens.comWal-Mart702 South West 8th Street · Bentonville, AR 72716-8611 · USAPhone: +1-800-925-6278www.walmart.comContact person: Gail Lavielle, Media RelationsPhone: +1-479-273-4314 · E-mail: gail.lavielle@wal-mart.com METro rETail CoMPEnDIUM 2010/2011

p. 321 Science and ResearchD. Science and research1. university chairs worldwide focusing on the trading sector(selection)AustriaJohannes Kepler university LinzDepartment of International ManagementProf. Dr Tina AmbosAltenberger Strasse 69 · 4040 LinzPhone: +43-732-2468-9126 · Fax: +43-732-2468-9135E-mail: tina.ambos@jku.at · www.imgmt.jku.at5. AddressesInstitute for Retail, Sales and MarketingUniv.-Prof. Dkfm. Dr Gerhard A. WührerAltenberger Strasse 69 · 4040 LinzPhone: +43-732-2468-9403 · Fax: +43-732-2468-9404E-mail: marketing@jku.at · www.marketing.jku.atAlpen-Adria university KlagenfurtInstitute of EconomicsDepartment of Marketing and International ManagementUniv.-Prof. Dr Ralf TerlutterUniversitätsstrasse 65–67 · 9020 KlagenfurtPhone: +43-463-2700-4004 · Fax: +43-463-2700-4094E-mail: ralf.terlutter@uni-klu.ac.at · www.uni-klu.ac.at/mimInnsbruck university School of ManagementDepartment of Strategic Management, Marketing and TourismProf. Dr Hans MühlbacherUniversitätsstrasse 15 · 6020 InnsbruckPhone: +43-512-507, -7202 · Fax: +43-512-507-2842E-mail: hans.muehlbacher@uibk.ac.at · www.uibk.ac.at/marketingVienna university of EconomicsInstitute of Retailing and MarketingProf. Dr Peter SchnedlitzAugasse 2–6 · 1090 ViennaPhone: +43-1-31336-4618 · Fax: +43-1-31336-717E-mail: peter.schnedlitz@wu.ac.at · www.wu-wien.ac.at/handel© METro AG 2010

Addresses p. 322 Science and ResearchInstitute of Marketing-ManagementDepartment of MarketingProf. Dr Fritz ScheuchAugasse 2–6 · 1090 ViennaPhone: +43-1-31336-4896 · Fax: +43-1-31336-904896E-mail: fritz.scheuch@wu.ac.at · www.wu-wien.ac.at/marketingInstitute of DistributionInstitute of Advertising and Market ResearchProf. Dr Günter SchweigerAugasse 2–6 · 1090 ViennaPhone: +43-1-31336-4613 · Fax: +43-1-3176699E-mail: guenter.schweiger@wu.ac.at · www.wu-wien.ac.at/werbungInstitute for Information Management and Business AdministrationProf. Dr Hans Robert HansenAugasse 2–6 · 1090 ViennaPhone: +43-1-31336-4428 · Fax: +43-1-31336-746E-mail: hansen@wu.ac.at · www.wu-wien.ac.atInternational Marketing and ManagementProf. Dr Björn AmbosAugasse 2–6 · 1090 ViennaPhone: +43-1-31336-5121 · Fax: +43-1-31336-776E-mail: imm@wu.ac.at · www.wu-wien.ac.at/immWu Wirtschaftsuniversität WienInstitute for Operation ResearchProf. Dr Edgar TopritzhoferHeiligenstädter Strasse 46 · 1190 ViennaPhone: +43-1-31336-4555 · Fax: +43-1-31336-904556E-mail: edgar.topritzhofer@wu.ac.at · www.wu-wien.ac.at/orBelgiumEHSAL Hogeschool-Universiteit BrusselDepartment of Economics and ManagementStormstraat 2 · 1000 BrusselsPhone: +32-2-210-1211 · Fax: +32-2-217-6464E-mail: info@ehsal.be · www.ehsal.be METro rETail CoMPEnDIUM 2010/2011

p. 323 Science and ResearchFacultés universitaires Notre-Dame de la paixFaculty of Economics, Social Sciences and Business AdministrationProf. Dr Paul Redingrue de Bruxelles 61 · 5000 NamurPhone: +32-81-724845 · Fax: +32-81-725307E-mail: paul.reding@fundp.ac.be · http://www.fundp.ac.be/eco/5. AddressesUniversiteit AntwerpenFaculty of Applied EconomicsDepartment of MarketingProf. Dr Annouk LievensKipdorp 61 · 2000 AntwerpenPhone: +32-3-26550-40 · Fax: +32-3-27550-81E-mail: annouk.lievens@ua.ac.be · www.ua.ac.beBulgariaTsenov Academy of EconomicsFaculty of Management and MarketingDean: Dr Ivan MarchevskiProf. Dr Petar Banchev2 Emanuil Chakarov Str. · 5250 SvishtovPhone: +359-631-60-205 · Fax: +359-631-60-472E-mail: rektorat@uni-svishtov.bg · www.uni-svishtov.bgpr ChinaDongbei university of Finance and EconomicsSchool of International BusinessDepartment of EconomicsProf. Dr Xun WangUniversity Office217 Jian Shan Street · Sha He Kou DistrictDalian, Liaoning Province, 116025Phone: +86-411-8471-0248 · Fax: +86-411-8471-600E-mail: dufe@dufe.edu.cn · www.dufe.edu.cn© METro AG 2010

Addresses p. 324 Science and ResearchCanadaDepartment of Marketing, Business Economics and Law (MBEL)3-40L Business Building · School of Business · University of AlbertaEdmonton, Alberta T6G 2R6Phone: +1-780-492-5418 · Fax: +1-780-492-3325E-mail: mbel@ualberta.cahttp://www.business.ualberta.ca/Departments/MBEL.aspxCroatiaGraduate School of Economics & Business – university of ZagrebDepartment of MarketingProf. Tanja KesićTrg J. F. Kennedy 6 · 10 000 ZagrebPhone: +385-1-238-3333 · Fax: +385-1-23-5633E-mail: tanja.kesic@efzg.hr · www.efzg.hrCyprusUniversity of CyprusDepartment of EconomicsProf. Louis ChristofidesPO Box 20537 · 1678 NicosiaPhone: +357-22892430, -1 · Fax: +357-22892432E-mail: louis.christofides@ucy.ac.cy, deptecon@ucy.ac.cywww.econ.ucy.ac.cyCzech RepublicCenter for Economic Research and Graduate Education –Economics Institute (CERGE-EI)Department of ResearchProf. Radana DidovaPolitickych veznu 7 · 111 21 Prague 1Phone: +420-2-240-05123 · Fax: +420-2-24-005-333, -444E-mail: radana.didova@cerge-ei.cz, office@cerge-ei.cz · www.cerge-ei.czDenmarkAalborg universityDepartment of Economics, Politics and Public AdministrationFibigerstræde 1 · 9220 Aalborg-EastPhone: +45-9940-8200 · Fax: +45-9815-5346E-mail: institut2@socsci.aau.dk · www.epa.aau.dk/ METro rETail CoMPEnDIUM 2010/2011

p. 325 Science and ResearchAarhus School of BusinessCentre for research on customer relations in the food sector (MAPP)Prof. Klaus GrunertFuglesangs Allé 4 · 8210 Aarhus VPhone: +45-89-486688 · Fax: +45-86-150188E-mail: asb@asb.dk · www.asb.dk5. AddressesCopenhagen Business SchoolDepartment of MarketingProf. Ricky WilkeSolbjerg Plads 3 · 3rd floor · 2000 FrederiksbergPhone: +45-3815-2100 · Fax: +45-3815-2101E-mail: rw.marketing@cbs.dk, reception.marketing@cbs.dk · www.cbs.dkEstoniaEstonian Business School Group ASDepartment of EconomicsHead of Marketing Department/Lecturer: Karmo KroosLecturer: Jüri EintaluLauteri 3, 10114 TallinnPhone: +372 6 651 349 · Fax: +372-665-1322E-mail: karmo.krooss@ebs.ee, jyri.eintalu@ebs.ee · www.ebs.eeFranceThe Business School for the World (INSEAD)Boulevard de Constance · 77305 Fontainebleau CedexPhone: +33-1-60 72 40 00 · Fax: +33-1-60 74 55-00E-mail: faculty.enquiries@insead.edu · http://www.insead.edu/home/HEC School of ManagementDepartment of MarketingProf. Yves Evrard1, rue de la Libération · 78351 Jouy en Josas CedexPhone: +33-1-3967-7000 · Fax: +33-1-3967-7440E-mail: perrin@hec.fr · www.hec.fr© METro AG 2010

Addresses p. 326 Science and ResearchInstitute Economy and Management – université de Lille 1Prof. Serge DormardCité Scientifique · 59655 Villeneuve D´Ascq CedexPhone: +33-3-20-33-7145E-mail: serge.dormard@univ-lille1.frhttp://ecosocio.univ-lille1.fr/Formations/sciences-eco/Montpellier School of Business AdministrationProf. Monique LacroixEspace Richter – Bâtiment B · Rue Vendémiaire CS 1951934960 Montpellier Cedex 2Phone: +33-4-991302-00 · Fax: +33-4-991302-10E-mail: isem@univ-montp1.fr · www.isem.univ-montp1.frGermanyArmed Forces university of MunichInstitute for MarketingProf. Dr Jan DrengerWerner-Heisenberg-Weg 39 · 85577 NeubibergPhone: +49-89-6004-4211 · Fax: +49-89-6004-3908E-mail: jan.drenger@unibw-munich.de · www.unibw.deBiTS Business and Information Technology School GmbH, IserlohnBusiness and Management StudiesDirector: Ulrich FreitagReiterweg 26 b · 58636 IserlohnPhone: +49-2371-776-500 · Fax: +49-2371-776-503E-mail: ulrich.freitag@bits-iserlohn.de · www.bits-iserlohn.deCologne Business School (CBS)President: Dipl.-Kfm., Dipl.-Hdl. Jürgen WeischerHardefuststrasse 1 · 50677 ColognePhone: +49-221-931809-31 · Fax: +49-221-931809-30E-mail: info@cbs-edu.de · www.cbs-edu.de METro rETail CoMPEnDIUM 2010/2011

p. 327 Science and ResearchEBS university (für Wirtschaft und Recht i. Gr.)Business SchoolChair for Strategic ManagementProf. Dr Roland MattmüllerRheingaustrasse 1 · 65375 Oestrich-WinkelPhone: +49-0611-7102-1488 · Fax: +49-6723-991-206E-mail: roland.mattmueller@ebs.edu · www.ebs.de5. AddressesEuropean university Viadrina Frankfurt (Oder)Faculty for General Business EconomicsProf. Dr Martin EisendGrosse Scharrnstrasse 59 · 15230 Frankfurt an der OderPhone: +49-335-5534-2870 · Fax: +49-335-5534-2275E-mail: eisend@euv-frankfurt-o.dewww.wiwi.euv-frankfurt-o.de/de/lehrstuhl/mm/marketingGeorg-Simon-Ohm-Hochschule NurembergBusiness Administration DepartmentProf. Dr Roland GegnerBahnhofstrasse 87 · 90402 NurembergPhone: +49-911-5880-2760 · Fax: +49-911-5880-6720E-mail: roland.gegner@ohm-hochschule.de · www.ohm-hochschule.deGeorg-Simon-Ohm-Management-InstituteDirector: Alexander ZeitelhackKressengartenstrasse 2 · 90402 NurembergPhone: +49-911-5880-2800 · Fax: +49-911-5880-6800E-mail: alexander.zeitelhack@ohm-hochschule.de · www.gso-mi.deGISMA Business SchoolProf. Dr Anette TronierFeodor-Lynen-Strasse 27 · 30625 HanoverPhone: +49-511-5-46-09-19 · Fax: +49-511-5-46-09-53E-mail: sburba@gisma.com · www.gisma.de© METro AG 2010

Addresses p. 328 Science and ResearchHumboldt universityMarketing-InstituteProf. Dr Lutz HildebrandtSpandauer Strasse 1 · 10178 BerlinPostal address: Unter den Linden 6 · 10099 BerlinPhone: +49-30-2093-5698 · Fax: +49-30-2093-5675E-mail: hildebr@wiwi.hu-berlin.de · www.wiwi.hu-berlin.de/marketingInternational Business School BerlinChancellor: Dr Jürgen SimonWilmersdorfer Strasse 117 · 10627 BerlinPhone: +49-30-315-1935-0 · Fax: +49-30-315-1935-20E-mail: info@ibsberlin.com · www.ibsberlin.comInternational Business School LippstadtAcademic Director: Dr oec. HSG Matthias ZünklerIm Eichholz 10 · 59556 LippstadtPhone: +49-2941-9444-44 · Fax: +49-2941-9444-99E-mail: info@ibs-lippstadt.de · www.ibs-lippstadt.deInternational School of Management (ISM), DortmundDepartment of International ManagementDean: Prof. Dr Ingo BöckenholtTechnologie-Park · Otto-Hahn-Strasse 19 · 44227 DortmundPhone: +49-231-975139-0 · Fax: +49-231-975139-39E-mail: ingo.boeckenholt@ism-dortmund.de · www.ism-dortmund.deInternational university of Applied Sciences Bad Honnef, BonnBusiness Administration and EconomicsProf. Dr Michel CharifzadehMülheimer Strasse 38 · 53604 Bad HonnefPhone: +49-2224-9605-102 · Fax: +49-2224-9605-115E-mail: e.victor@fh-bad-honnef.de · www.fh-bad-honnef.de METro rETail CoMPEnDIUM 2010/2011

p. 329 Science and ResearchLudwig-Maximilians-Universität MunichFaculty for Business AdministrationInstitute for Market-based Management (IMM)Prof. Dr Manfred SchwaigerKaulbachstrasse 45/I · 80539 MunichPhone: +49-89-2180-5640 · Fax: +49-89-2180-5651E-mail: schwaiger@lmu.de · www.imm.bwl.uni-muenchen.de5. AddressesInstitute for MarketingProf. Dr Anton MeyerLudwigstrasse 28 RG · 80539 MunichPhone: +49-89-2180-3321 · Fax: +49-89-2180-3322E-mail: marketing@bwl.lmu.de · www.marketingworld.deHochschule Reutlingen – Reutlingen university ESB Business SchoolDean: Prof. Dr Ottmar SchneckAlteburgstrasse 150 · 72762 ReutlingenPhone: +49-7121-271-3000 · Fax: +49-7121-271-3000E-mail: bsc.im@reutlingen-university.de · www.esb-reutlingen.deTiasNimbas Business SchoolDirector Germany: Dr Eva NiemannPlatz der Vereinten Nation 7 · 53113 BonnPhone: +49-228-259000-30 · Fax: +49-228-259000-319E-mail: e.niemann@tiasnimbas.edu · www.tiasnimbas.eduUni Kassel International Management School GmbHDirector: Dr Jochen DittmarMönchebergstrasse 7 · 34125 KasselPhone: +49-561-804-2913 · Fax: +49-561-804-7055E-mail: dittmar@unikims.de · www.unikims.deHochschule Anhalt (FH) in BernburgMBA International TradeProf. Cornelia ScottStrenzfelder Allee 28 · 06406 BernburgPhone: +49-3471-355-1344 · Fax: +49-3471-355-1399E-mail: scott@wi.hs-anhalt.de · www.hs-anhalt.de© METro AG 2010

Addresses p. 330 Science and ResearchHochschule BochumDepartment of Business MarketingProf. Dr Ute Ritzerfeld-ZellLennershofstrasse 140 · 44801 BochumPhone: +49-234-3210-623 · Fax: +49-234-3214-224E-mail: ute.ritzerfeld-zell@hs-bochum.de · www.hs-bochum.de/fbbHochschule BremenUniversity of Applied SciencesDepartment of Business StudiesBusiness Administration with a focus on MarketingProf. Dr Astrid BrunkenWerderstrasse 73 · 28199 BremenPhone: +49-421-5905-4684 · Fax: +49-421-5905-4692E-mail: astrid.brunken@hs-bremen.de · www.fbw.hs-bremen.deDepartment of Business StudiesBusiness Administration, International Marketing, with a focus on Retailand trade marketingProf. Dr Peter M. RoseWerderstrasse 73 · 28199 BremenPhone: +49-421-5905-4433 · Fax: +49-421-5905-4140E-mail: peter.rose@hs-bremen.de · www.fbw.hs-bremen.de,www.fk1.hs-bremen.de, www.ifd.hs-bremen.deFachhochschule WormsCommercial ManagementProf. Dr Heike MarquardtInternational ManagementProf. Dr Peter MühlemeyerErenburgerstrasse 19 · 67549 WormsPhone: +49-6241-509-139 · Fax: +49-6241-509-225E-mail: edinger@fh-worms.de · www.fh-worms.de/ebm-hmCologne university of Applied ScienceFaculty of Economics and Business AdministrationDean: Prof. Dr Dr h. c. Erich HölterClaudiusstrasse 1 · 50678 ColognePhone: +49-221-8275-3410, -3411 · Fax: +49-221-8275-73410E-mail: erich.hoelter@fh-koeln.de · www.f04.fh-koeln.de METro rETail CoMPEnDIUM 2010/2011

p. 331 Science and ResearchUniversity of CologneGeneral Business Economics, Market Research andMarketing DepartmentProf. Dr Werner ReinartzAlbertus-Magnus-Platz 1 · 50923 ColognePhone: +49-221-470-5751 · Fax: +49-221-470-5191E-mail: goltz@wiso.uni-koeln.de · www.reinartz.uni-koeln.de5. AddressesGeneral Business Economics, planning and Logistics DepartmentProf. Dr Dr h. c. Werner DelfmannAlbertus-Magnus-Platz 1 · 50923 ColognePhone: +49-221-470-4316 · Fax: +49-221-470-5007E-mail: spl@wiso.uni-koeln.de · www.spl.uni-koeln.deUniversity of MannheimDepartment of Business AdministrationDean: Dr Jürgen M. SchneiderL5, 5 · 68131 MannheimPhone: +49-621-181-1470 · Fax: +49-621-181-1471E-mail: dekanat@bwl.uni-mannheim.de · www.bwl.uni-mannheim.deInstitute for market-oriented business managementChair for General Business Economics and Marketing IProf. Dr Dr h. c. mult. Christian HomburgL5, 1 · 68131 MannheimPhone: +49-621-181-1555 · Fax: +49-621-181-1556E-mail: homburg@bwl.uni-mannheim.dewww.bwl.uni-mannheim.de/HomburgChair of Business Administration and MarketingProf. Dr Hans H. BauerL5, 1 · 68131 MannheimPhone: +49-621-181-1572, -1563 · Fax: +49-621-181-1571E-mail: hans.bauer@bwl.uni-mannheim.dewww.bwl.uni-mannheim.de/bauer© METro AG 2010

Addresses p. 332 Science and ResearchUniversity of MünsterInstitute of MarketingProf. Dr Manfred KrafftAm Stadtgraben 13–15 · 48143 MünsterPhone: +49-251-83-25025 · Fax: +49-251-83-25024E-mail: marketing@uni-muenster.de · www.marketing-centrum.de/ifmChair for General Business Economics, Department of Retailing andDistributionProf. Dr Dieter AhlertAm Stadtgraben 13–15 · 48143 MünsterPhone: +49-251-83-22808 · Fax: +49-251-83-22032E-mail: dieter.ahlert@wiwi.uni-muenster.dewww.marketing-centrum.de/ifhmGreat BritainManchester Metropolitan university Business SchoolMarketing and RetailDr Ruth AshfordAytoun Building · Aytoun Street · Manchester, M1 3GHPhone: +44-161-2476045 · Fax: +44-161-2366975E-mail: r.ashford@mmu.ac.uk · www.business.mmu.ac.ukOxford Institute of Retail ManagementSaïd Business SchoolDr Jonathan ReynoldsPark End Str. OX1 1HPPhone: +44-1865-288 924 · Fax: +44-1865-422-801E-mail: jonathan.reynolds@sbs.ox.ac.ukwww.sbs.ox.ac.uk/faculty/Reynolds+JonathanInstitute for Retail Studies – university of StirlingDepartment of MarketingProf. Paul FreathyStirling FK9 4LA · ScotlandPhone: +44-1786-467410 · Fax: +44-1786-466-290E-mail: j.p.freathy@stir.ac.uk · www.marketing.stir.ac.uk METro rETail CoMPEnDIUM 2010/2011

p. 333 Science and ResearchGreeceAthens university of Economics and Business (AUEB)Department of Marketing and CommunicationProf. George Avlonitis76, Patission Street · 104 34 AthensPhone: +30-210-8032-65-57 · Fax: +30-210-823-19-39E-mail: avlonitis@aueb.gr · http://www.aueb.gr/index_en.php5. AddressesHungaryCentral European universityEconomics DepartmentDepartment Coordinator: Katalin Szimler, MANádor u. 9 · 1051 BudapestPhone: +36-1-327-3020 · Fax: +36-1-327-3232E-mail: szimlerk@ceu.hu · www.ceu.hu/econ/econdir.htmlIrelandThe Centre for Retail StudiesUniversity College DublinBelfield · Dublin 4Phone: +353-1-716-8426 · Fax: +353-1-269-5597E-mail: crs@ucd.ie · www.ucd.ie/retail/index2.htmlItalyAlma Mater Studiorum – university of BolognaDepartment of EconomicsProf. Silvia GianniniVia Zamboni , 33 · 40126 BolognaPhone: +39 051-209-98877 · Fax: +39-051-209-2664E-mail: silvia.giannini@unibo.it · www.dse.unibo.itJapanKeio universityFaculty of EconomicsDean: Shuhei Shiozawa2-15-45 Mita · Minato-ku · Tokyo 108-8345Phone: +81-3-3453-4511 · Fax: +81-3-5427E-mail: www@info.keio.ac.jp · www.econ.keio.ac.jp,http://www.econ.keio.ac.jp/en/© METro AG 2010

Addresses p. 334 Science and ResearchKyoto universityGraduate School of Economics/Faculty of EconomicsDepartment of RetailProf. Yasunaga WakabayashiYoshida-Hommachi · Sakyo-ku · Kyoto 606-8501Phone: +81-75-753-3400 · Fax: +81-75-753-3492E-mail: wakaba@econ.kyoto-u.ac.jp · www.econ.kyoto-u.ac.jpNagasaki universityFaculty of EconomicsProf. Wen Hai4-2-1 Katafuchi · Nagasaki 850Phone: +81-958-20-6300 · Fax: +81-958-20-6370www.econ.nagasaki-u.ac.jp/english/index.htmlwww.nagasaki-u.ac.jp/index_en.htmlLatviaUniversity of LatviaFaculty of Economics and ManagementDean: Prof. Maris PurgailisAspazijas bulv. 5 · 1050 RigaTelephone: + 371-67-034-776 · Fax: + 371-67-034-775E-mail: ad@lu.lv · http://www.evf.lu.lv/LithuaniaVilnius universityFaculty of EconomicsProf. Dr Birutė GalinienėSauletekio 9 · 10222 VilniusPhone: +370-5-2366-126 · Fax: +370-5-2366-127E-mail: ef@ef.vu.lt · www.ef.vu.ltLuxembourgLuxembourg universityFaculté de Droit, d’Économie et de FinanceProf. Patrice Pieretti162 a, avenue de la Faïencerie · 1511 LuxembourgPhone: +352-466644-6632 · Fax: +352-466644-6633E-mail: patrice.pieretti@uni.lu · www.uni.lu METro rETail CoMPEnDIUM 2010/2011

p. 335 Science and ResearchMaltaUniversity of MaltaFaculty of Economics, Management and Accountancy (FEMA)Prof. Peter J. BaldacchinoMsida MSD 2080 · MaltaPhone: +356-2340-2340 · Fax: +356-2340-2342E-mail: fema@um.edu.mt · www.home.um.edu.mt/fema5. AddressesNetherlandsErasmus university RotterdamRotterdam Institute for Business Economic StudiesFaculty of Economic SciencesProf. Dr Roy ThurikVisiting address: Burgemeester Oudlaan 50 · 3062 PA RotterdamPostal address: Erasmus School of EconomicsPB 1738 · 3000 DR RotterdamPhone: +31-10-408-1377 · Fax: +31-10-408-9145E-mail: thurik@few.eur.nl · www.few.eur.nlMaastricht universitySchool of Business and EconomicsDepartment of Marketing and Supply Chain ManagmentProf. Dr Ko de RuyterPostal address · PO Box 616 · 6200 MD MaastrichtPhone: +31-43-388-3839 · Fax: +31-43-388-4918E-mail: K.deRuyter@maastrichtuniversity.nl · www.fdewb.unimaas.nl/meteorOpen university of the NetherlandsSchool of ManagementStef PetitPostbus 2960 · 6401 DL HeerlenPhone: +31-45-5762888 · Fax: +31-45-5762269E-mail: info@ou.nl · www.ou.nlTilburg universityTilburg School of Economics and MarketingFaculty of Economics and Business AdministrationProf. Dr F. G. M. PietersPostbus 90153 · 5000 LE TilburgPhone: +31-13-4663256 · Fax: +31-13-4668354E-mail: f.g.m.pieters@uvt.nl · www.uvt.nl/faculteiten/feb/© METro AG 2010

Addresses p. 336 Science and ResearchPolandKozminski universityFaculty of Economic Sciences – Academy of Entrepreneurship andManagementChair of International Economic RelationsHead: Prof. Andrzej LubbeJagiellonska Str. 59 · 03-301 WarsawPhone: +48-22-519-2111 · Fax: +48-22-8312846E-mail: lubbe@Kozminski.edu.pl · www.kosminski.edu.plPortugalCatholic university of portugalFaculty of Economics and ManagementProf. Fátima BarrosPalma de Cima · 1649-023 LisboaPhone: +351-217-214000 · Fax: +351-217-270252E-mail: esousa@fcee.lisboa.ucp.pt · www.fcee.lisboa.ucp.ptPorto universityFaculty of Economics and ManagmentDepartment of International MarketingProf. Joao Manuel de Frias Viegas ProençaRua Dr Roberto Frias · 420-464 PortoPhone: +351-22-5571100 · Fax: +351-22-5505050E-mail: webmaster@fep.up.pt · www.fep.up.ptNanjing Agricultural universityCollege of Economics and ManagementProf. Dr Funing ZhongNo. 1 Weigang · Nanjing, 210095Phone: +86-25-8439-5735 · Fax: +86-25-84396326E-mail: web@njau.edu.cn · www.njau.edu.cnRomaniaBabes-Bolyai universityFaculty of EconomicsProf. Marius PopStr. Teodor Mihali, Nr. 58–60 · 400591 Cluj NapocaPhone: +40-264-41865-2, -3, -4, -5 · Fax: +40-264-412570E-mail: marius.pop@econ.ubbcluj.ro · www.econ.ubbcluj.ro METro rETail CoMPEnDIUM 2010/2011

p. 337 Science and ResearchRussiaLomonosov Moscow State universityFaculty of EconomicsV. P. Kolesov · 1-46 Leninskiye Gory · 119991 Moscow GSP-1Phone: +7-495-939-34-95 · Fax: +7-495-939-08-77E-mail: postmaster@econ.msu.ru · www.econ.msu.ru5. AddressesSerbiaInstitute of International politics and Economics (IIPE)Prof. Blagoje BabicMakedonska 25 · 11000 BelgradePhone: +381-11-337-3633 · Fax: +381-11-337-3835E-mail: babic@diplomacy.bg.ac.yu · www.diplomacy.bg.ac.yuBelgrade universityFaculty of EconomicsProf. Marko Backović, PhDKamenička 6 · 11000 BelgradePhone: +381-11-3021240 · Fax: +381-11-628-923E-mail: pronsts@ekof.bg.ac.yu · http://www.ekof.bg.ac.rsSingaporeNational university of Singapore – NUS Business SchoolDepartment of MarketingAssociate Professor Yih Hwai Lee15 Kent Ridge Drive · 119245 SingaporePhone: +65-6516-3058E-mail: mkthead@nus.edu.sg · www.bschool.nus.eduSlovakiaComenius universityFaculty of ManagementDr Lúbica Bajziková.PO Box 95 · Odbojárov 10 · 820 05 Bratislava 25Phone: +421 2 50 117 526 · Fax: +421 2 50 117 527E-mail: sd@fm.uniba.sk · www.fm.uniba.sk© METro AG 2010

Addresses p. 338 Science and ResearchSloveniaUniversity of MariborFaculty of Economics and BusinessDepartment of International TradeProf. Vladimir KendaSlomskov trg. 15· 2000 MariborPhone: +386 2 2355 280 · Fax: +386-2-2355-211E-mail: svladimir.kenda@uni-mb.si · www.uni-mb.siSpainUniversidad Carlos III de MadridDepartment of EconomicsProf. Jesus Gonzalo MuñozC./Madrid, 126 · 28903 Getafe (Madrid)Phone: +34-91-6249617 · Fax: +34 91 624 93 29E-mail: ecatalan@pa.uc3m.es · www.uc3m.esSwitzerlandUniversity of St. Gallen – Institute of Marketing and RetailingManaging Directors: Prof. Dr Christian Belz, Prof. Dr Sven Reinecke,Prof. Dr Marcus SchögelDufourstrasse 40a · 9000 St. GallenPhone: +41-71-224-2850 · Fax: +41-71-224-2835E-mail: christian.belz@unisg.ch · www.imh.unisg.chGottlieb Duttweiler Chair of International Retail ManagementDirector: Prof. Dr Thomas RudolphDufourstrasse 40a · 9000 St. GallenPhone: +41-71-224-2856 · Fax: +41-71-224-7194E-mail: thomas.rudolph@unisg.ch · www.irm.unisg.ch,TurkeyBogazici universityDepartment of EconomicsAssociate Professor Günar EvcimenWashburn Hall · Bebek · 34342 IstanbulPhone: +90-212-359-7653 · Fax: +90-212-287-2453E-mail: evcimen@boun.edu.tr · www.econ.boun.edu.tr METro rETail CoMPEnDIUM 2010/2011

p. 339 Science and ResearchUkraineKharkiv National university of EconomicsFaculty of Management and MarketingPh.D., Prof. Alexander M. ТімонінDepartment of International Economic RelationsPhD, Prof. Ivan Piddubny.9 a, Lenina Ave. · Main Building, Room 203 · Kharkov, 61001Tel.: +57 702-18-32, Fax: +57 702-07-17E-mail: pio@hneu.edu.ua · http://www.hneu.edu.ua5. AddressesUSAKellogg School of Management – Northwestern universityCenter for Retail ManagementDepartment of MarketingDipak C. Jain2001 Sheridan Road · Evanston, IL 60208Phone: +1-847-467-3300 · Fax: +1-847-467-3620E-mail: d-jain@kellogg.northwestern.eduwww.kellogg.northwestern.eduMarketing Science Institute1000 Massachusetts Avenue · Cambridge, MA 02138-5396Phone: +1-617-491-2060 · Fax: +1-617-491-2065E-mail: msi@msi.org · www.msi.orgMassachusetts Institute of Technology77 Massachusetts Avenue · Cambridge, MA 02139-4307Phone: +1-617-253-1000 · Fax: +1-617-253-8000www.mit.eduNortheastern State universityInstitute for Retail MarketingCollege of Business and Technology700 N. Grand Ave. · Tahlequah, OK 74464Phone: +1-918-456-5511 · Fax: +1-918-458-2337E-mail: nsuinfo@nsuok.edu · www.nsuok.edu© METro AG 2010

Addresses p. 340 Science and ResearchSanta Clara universityRetail Management Institute500 El Camino Real · Santa Clara, CA 95053-0399Phone: +1-408-554-4960 · Fax: +1-408-554-4777E-mail: dachabal@scu.edu · http://rmi.scu.eduTexas A&M universityCenter for Retailing StudiesMays Business SchoolCheryl Holland BridgesSuite 201, Wehner Building · 4112 TAMU · College Station, TX 77843-4112Phone: +1-979-845-0325 · Fax: +1-979-845-5230E-mail: c-bridges@mays.tamu.edu · www.crstamu.orgUniversity of ArizonaNorton School of Familiy and Consumer Science650 N. Park Ave · PO Box 210078 · Tucson, AZ 85721-0078Phone: +1-520-621-1075 · Fax: +1-520-621-9445E-mail: sfcs@cals.arizona.edu · www.arizona.eduUniversity of FloridaWarrington College of Business AdministrationFaculty of EconomicsDr Roger BlairPO Box 117140 · Gainesville, FL 32611-7140Phone: +1-352-392-0151 · Fax: +1-352-392-7860E-mail: econ@cba.ufl.edu · www.cba.ufl.edu/crerUniversity of pennsylvaniaJ H Baker Retailing Initiative3730 Walnut Street · 7th floor · Jon M. Huntsman HallPhiladelphia, PA 19104Phone: +1-215-573-8245E-mail: bakerretail@wharton.upenn.eduhttp://bakerretail.wharton.upenn.edu/ METro rETail CoMPEnDIUM 2010/2011

p. 341 Science and ResearchUniversity of Texas at AustinMcComs School of BusinessCenter for Research in Electronic CommerceCBA 6.426 · 2100 Speedway Austin, TX 78712-1170Phone: +1- 512-471-7962· Fax: +1-512-471-7962E-mail: abw@uts.cc.utexas.edu · http://cism.mccombs.utexas.edu/5. Addresses2. research institutes focusing on the trading sectora) the most important trade research institutions in GermanyCologne university Trade Research Institute (IfH Cologne)Dürener Strasse 401b · 50858 ColognePhone: +49-221-943607-20 · Fax: +49-221-943607-99E-mail: k.hudetz@ifhkoeln.de · www.ifhkoeln.deEHI Retail Institute e.V.Spichernstrasse 55 · 50672 ColognePhone: +49-221-57993-51 · Fax: +49-221-57993-45E-mail: info@ehi.org · www.ehi.orgGeographic Retail Research Study GroupDepartment of Geography at the Humboldt University in BerlinUnter den Linden 6 · 10099 BerlinPhone: +49-30-2093-6857 · Fax: +49-30-2093-6856E-mail: karin.wessel@geo.hu-berlin.dewww2.hu-berlin.de/geo/hu/wigeo/ak/aktuell.htmlforsa Gesellschaft für Sozialforschung und statistische Analysen mbHMax-Beer-Strasse 2–4 · 10119 BerlinPhone: +49-30-62882-0 · Fax: +49-30-62882-400E-mail: info@forsa.de · www.forsa.deGfK SENordwestring 101 · 90419 NurembergPhone: +49-911-395-0 · Fax: +49-911-395-2209E-mail: gfk@gfk.com · www.gfk.com© METro AG 2010

Addresses p. 342 Science and ResearchInstitut für Marktforschung GmbHMarkt 10 · 04109 LeipzigPhone: +49-341-9950-0 · Fax: +49-341-9950-111E-mail: info@imleipzig.de · www.imleipzig.dePlanet Retail – e-intelligence on global retailingDreieichstrasse 59 · 60594 Frankfurt am MainPhone: +49-69-9621756 · Fax: +49-69-96217570E-mail: volker.koch@planetretail.net · www.planetretail.netInstitut für Gewerbezentren – prof. Dr FalkInstitute for Real Estate Consulting, Project Consulting, Shopping CentrePlanning and Development, Market and Location Analysis, FeasibilityStudies and Retail ResearchUnterer Seeweg 6 · 82319 StarnbergPhone: +49-8151-99894-0 · Fax: +49-8151-99894-29E-mail: info@i-f-g.de · www.shoppingcenters.deb) Trade research institutions in German-speaking countriesgfs-zurich, Market & Social ResearchEconomic Research and Social Marketing DepartmentRiedtlistrasse 9 · 8006 Zurich · SwitzerlandPhone: +41-44-3615100 · Fax: +41-44-3503533E-mail: peter.spichiger@gfs-zh.ch · www.gfs-zh.chKMu Research AustriaAustrian Institute for SME ResearchGusshausstrasse 8 · 1040 Vienna · AustriaPhone: +43-1-5059761 · Fax: +43-1-5034660E-mail: office@kmuforschung.ac.at · www.kmuforschung.ac.atSwiss Research Institute of Small Business and Entrepreneurshipat the university of St Gallen (KMU-HSG)Dufourstrasse 40a · 9000 St Gallen · SwitzerlandPhone: +41-71-2247-100 · Fax: +41-71-2247-101E-mail: kmu-hsg@unisg.ch · www.kmu.unisg.ch METro rETail CoMPEnDIUM 2010/2011

p. 343 Science and Researchc) trade research institutions worldwide (selection)Great BritainCentre for Retail Research112 Trend Boulevard · West Bridgeford · Nottingham NG2 5BLPhone: +44-115-983-8752 · Fax: +44-845-130-5618E-mail: research@retailresearch.org · www.retailresearch.org5. AddressesIpsos MORIMORI House · 79–81 Borough Road · London SE1 1FYPhone: +44-20-7347-3000 · Fax: +44-20-7347-3800E-mail: info@mori.com · www.ipsos.comPlanet Retail LondonGreater London House · Hampstead Road · London NW1 7EJPhone: +44-20-7728-5600 · Fax: +44-20-7728-4999E-mail: info@planetretail.net · www.planetretail.netPlanet Retail China10-1-202, 88 Tongxing Road, Qingdao 266034, ChinaTel: +86-532-85981272Fax: +86-532-85989372E-mail: info@planetretail.netPlanet Retail uSA350 South Northwest Highway, Suite 300, Park Ridge. Illinois 60068Phone: + 1-847-656-5378Fax: + 1-847-656-5201E-mail: brian.wisniewski@planetretail.netJapanPlanet Retail JapanMinami-Magome 5-42-3-508 · Ohta-ku · Tokyo 143-0025Phone: +81-3-3775-4158 · Fax: +81-3-3775-4162E-mail: taneo.moriyama@planetretail.net · www.planetretail.net© METro AG 2010

Addresses p. 344 Science and ResearchNetherlandsEindhoven university of TechnologyEuropean Institute of Retailing (EIRASS)Eirass InstitutePO Box 513 · Vertigo 8.18 · 5600 MB EindhovenPhone: +31-40-247-2594 · Fax : +31-40-243-8488E-mail: eirass@bwk.tue.nlhttp://w3.bwk.tue.nl/nl/onderzoek/urban_planning/eirass/USAIHL Consulting Group1064 Cedarview Lane · Franklin, TN 37067Phone: +1-615-591-2955E-mail: ihl@ihlservices.com · www.ihlservices.comThe Food Industry CenterUniversity of Minnesota · Department of Applied Economics317 Classroom Office Building · 1994 Buford AvenueSt. Paul, MN 55108-6040Phone: +1-612-625-7019 · Fax: +1-612-625-2729E-mail: tfic@umn.edu · http://foodindustrycenter.umn.edud) Economic research institutes worldwide (selection)AustriaInstitute for Advanced Studies (IHS), Department of Economics andFinanceStumpergasse 56 · 1060 ViennaPhone: +43-1-599-91-0 · Fax: +43-1-599-91-555E-mail: communication@ihs.ac.at · www.ihs.ac.atAustrian Institute of Economic Research (WIFO)Personalobjekt 20 · 1030 ViennaPhone: +43-1-798-2601-0 · Fax: +43-1-798-9386E-mail: office@wifo.ac.at · www.wifo.ac.atVienna Institute for International Economic StudiesRahlgasse 3 · 1060 ViennaPhone: +43-1-533-6610 · Fax: +43-1-533-66-10-50E-mail: wiiw@wiiw.ac.at · www.wiiw.ac.at METro rETail CoMPEnDIUM 2010/2011

p. 345 Science and ResearchBelgiumEuropean Trade union Institute (ETUI)Boulevard du Roi Albert II, 5 box 4 · 1210 BrusselsPhone: +32-2-224-0470 · Fax: +32-2-224-0502E-mail: etui@etui.org · www.etui.orgBulgariaInstitute for Market Economics (IME)22 Patriarh Evtimii Blvd., fl. 3 · 1000 SofiaPhone: +359-2-952-6266 · Fax: +359-2-952-3503E-mail: mail@ime.bg · www.ime.bg5. AddressesRepublic of Bulgaria – National Statistical Institute2, P. Volov Str. · 1038 SofiaPhone: +359-2-9857-729 · Fax: +359-2-9857-799E-mail: presscentre@nsi.bg · www.nsi.bgpr ChinaInstitute of World Economics and politics – Chinese Academy ofSocial SciencesNo. 5 Jianguomennei Dajie · Beijing 100732Phone: +86-10-85196063 · Fax: +86-10-651261-80www.iwep.org.cnGovernment of China – China Economic Information NetworkCEInet Data Co., LtdNo. 58, Sanlihe Road · Xicheng District · Beijing 100045Phone: +86-10-68558384 · Fax: +86-10-68558358E-mail: ce@mx.cei.gov.cn · http://ce.cei.gov.cnCroatiaInstitute of Economics ZagrebTrg J. F. Kennedy 7 · p.p. 149 · 10000 ZagrebPhone: +385-1-2362-200 · Fax: +358-1-2335-165E-mail: eizagreb@eizg.hr · www.eizg.hr© METro AG 2010

Addresses p. 346 Science and ResearchCyprusStatistical Service of Cyprus (CYSTAT)Michalakis Karaolis Street · 1444 NicosiaPhone: +357-22-602-130 · Fax: +357-22-661-313E-mail: enquiries@cystat.mof.gov.cy · www.mof.gov.cy/cystatCzech RepublicCzech Statistical Office (CzSO)Na padesátem 81 · 100 82 Prague 10Phone: +420 274 052 304E-mail: infoservis@gw.czso.cz · www.czso.czDenmarkUniversity of CopenhagenInstitute of Food and Resource EconomicsRolighedsvej 25 · 1958 Frederiksberg CPhone: +45-353-36800 · Fax: +45-353-36801E-mail: foi@foi.dk · www.foi.dkEstoniaEstonian Institute for Futures StudiesLai 34 · 10133 TallinnPhone: +372-641-1165E-mail: eti@eti.ee · www.eti.eeEstonian Institute of Economic ResearchRävala 6, 401B · 19080 TallinnPhone: +372-668-1242 · Fax: +372-668-1240E-mail: eki@ki.ee · www.ki.eeFinlandGovernment Institute for Economic Research (VATT)Arkadiankatu 7 · 00100 HelsinkiPhone: +358- 40-304-5500 · Fax: +358- 9-4780-2929E-mail: sari.virtanen@vatt.fi · www.vatt.fi METro rETail CoMPEnDIUM 2010/2011

p. 347 Science and ResearchFranceFrench Observatory of Economic Conditions69 quai d’Orsay · 75340 Paris Cedex 07Phone: +33-1-44-185400 · Fax: +33-1-45-560615E-mail: legolvan@ofce.sciences-po.fr · www.ofce.sciences-po.frNational Institute for Statistics and Economic Studies (INSEE)18, Boulevard Adolphe Pinard · 75675 Paris Cedex 14Phone: +33-14-17-5050E-mail: insee-contact@insee.fr · www.insee.fr5. AddressesGermanyCESifo GmbHPoschingerstrasse 5 · 81679 MunichPhone: +49-89-9224-1410 · Fax: +49-89-9224-1409E-mail: office@cesifo.de · www.cesifo.deCentre for European Economic ResearchL7, 1 · 68161 MannheimPhone: +49-621-1235-01 · Fax: +49-621-1235-224E-mail: info@zew.de · www.zew.deEastern Europe InstituteLandshuter Strasse 4 · 93047 RegensburgPhone: +49-941-943-5410 · Fax: +49-941-943-5427E-mail: oei@osteuropa-institut.de · www.osteuropa-institut.deFederal Statistical Office Germany (Destatis)Gustav-Stresemann-Ring 11 · 65189 WiesbadenPhone: +49-611-75-1 · Fax: +49-611-75-4000E-mail: poststelle@destatis.de · www.destatis.deFriedrich Ebert Foundation e.V. – FESDepartment for Economic and Sociopolitical ResearchChief: Dr Michael DauderstädtGodesberger Allee 149 · 53175 BonnPhone: +49-228-883-0 · Fax: +49-228-883-9207E-mail: presse@fes.de · www.fes.de© METro AG 2010

Addresses p. 348 Science and ResearchGerman Economic Institute CologneKonrad-Adenauer-Ufer 21 · 50668 ColognePhone: +49-221-4981-1 · Fax: +49-221-4981-533E-mail: welcome@iwkoeln.de · www.iwkoeln.deGerman Institute for Economic Research e.V. (DIW Berlin)Mohrenstrasse 58 · 10117 BerlinPhone: +49-30-89789-0 · Fax: +49-30-89789-200E-mail: kundenservice@diw.de · www.diw.deHalle Institute for Economic Research (IWH)Kleine Märkerstrasse 8 · 06108 Halle (Saale)Phone: +49-345-7753-60 · Fax: +49-345-7753-820E-mail: fgh@iwh-halle.de · www.iwh-halle.deThe Hamburg Institute of International Economics (HWWI)Heimhuder Strasse 71 · 20148 HamburgPhone: +49-40-340576–0 · Fax: +49-40-340576-776E-mail: info@hwwi.org · www.hwwi.orgInstitute for Applied Economic Research (IAW)Ob dem Himmelreich 1 · 72074 TübingenPhone: +49-7071-9896-0 · Fax: +49-7071-9896-99E-mail: iaw@iaw.edu · www.iaw.eduInstitute for Ecological Economy Research (IÖW) GmbH (non-commercial)Potsdamer Strasse 105 · 10785 BerlinPhone: +49-30-8845940 · Fax: +49-30-8825439E-mail: mailbox@ioew.de · www.ioew.deInstitute for Economic policy at the university of Cologne (IfH)Pohligstrasse 1 · 50969 ColognePhone: +49-221-470-5347 · Fax: +49-221-470-5350E-mail: iwp@wiso.uni-koeln.de · www.iwp.uni-koeln.deInstitute for Economic Research (ifo)Poschingerstrasse 5 · 81679 MunichPhone: +49-89-9224-0 · Fax: +49-89-9224-1501E-mail: ifo@ifo.de · www.ifo.de METro rETail CoMPEnDIUM 2010/2011

p. 349 Science and ResearchInstitute for Employment ResearchRegensburger Strasse 104 · 90478 NurembergPhone: +49-911-179-0 · Fax: +49-911-179-3258E-mail: iab@iab.de · www.iab.deInstitute for Small Business Research (IfM)Maximilianstrasse 20 · 53111 BonnPhone: +49-228-72997-0 · Fax: +49-228-72997-34E-mail: post@ifm-bonn.org · www.ifm-bonn.org5. AddressesInstitute for the Study of Labor (IZA)Schaumburg-Lippe-Strasse 5-9 · 53113 BonnPhone: +49-228-3894-0 · Fax: +49-228-3894-510E-mail: iza@iza.org · www.iza.orgInstitute of Energy Economics at the university of CologneAlte Wagenfabrik, Vogelsanger Strasse 321 · 50825 ColognePhone: +49-221-27729-100 · Fax: +49-221-27729-400, 401E-mail: monika.deckers@uni-koeln.de · www.ewi.uni-koeln.deInstitute of Social and Economic Research in theHans Böckler FoundationHans-Böckler-Strasse 39 · 40476 DüsseldorfPhone: +49-211-7778-0 · Fax: +49-211-7778-120E-mail: zentrale@boeckler.de · www.boeckler.deKiel Institute for World Economics (IfW)Hindenburgufer 66 · 24105 KielPhone: +49-431-8814-1 · Fax: +49-431-85853E-mail: info@ifw.uni-kiel.de · www. ifw-kiel.deLower Saxony Institute for Economic ResearchKönigstrasse 53 · 30175 HanoverPhone: +49-511-123316-30 · Fax: +49-511-123316-55E-mail: info@niw.de · www.niw.de© METro AG 2010

Addresses p. 350 Science and ResearchMarket Economy FoundationCharlottenstrasse 60 · 10117 BerlinPhone: +49-30-206057-0 · Fax: +49-30-206057-57E-mail: info@stiftung-marktwirtschaft.dewww.stiftung-marktwirtschaft.deResearch Centre for the Textile Industry (FATM)Fliednerstrasse 21 · 48149 MünsterPhone: +49-251-83-22939 · Fax: +49-251-83-31438E-mail: 22fatm@wiwi.uni-muenster.de · www.fatm.deResearch Institute of the International Scientific Association of WorldEconomy and World politics (IWVWW)Director: Prof. Dr mult. Dr h.c. Karl Heinz DomdeyWaltersdorfer Strasse 51 · 12526 BerlinPhone: +49-30-676-3387 · Fax: +49-30-676-3387E-mail: iwvww@t-online.de · www.iwww.deRhine-Westphalia Institute for Economic Research (RWI)Hohenzollernstrasse 1–3 · 45128 EssenPhone: +49-201-8149-0 · Fax: +49-201-8149-200E-mail: rwi@rwi-essen.de · www.rwi-essen.deSchmalenbach Society for Business EconomicsBunzlauer Strasse 1 · 50858 ColognePhone: +49-2234-4800-97, -98 · Fax: +49-2234-4800-05E-mail: sg@schmalenbach.org · www.schmalenbach.orgWalter Eucken InstituteGoethestrasse 10 · 79100 FreiburgPhone: +49-761-79097-0 · Fax: +49-761-79097-97E-mail: wei-freiburg@walter-eucken-institut.dewww.walter-eucken-institut.deGreat BritainCentre for Economic policy Research (CEPR)53–56 Great Sutton Street · London EC1V ODGPhone: +44-20-71838801 · Fax: +44-20-71838820E-mail: cepr@cepr.org · www.cepr.org METro rETail CoMPEnDIUM 2010/2011

p. 351 Science and ResearchEconomic and Social Research CouncilPolaris House · North Star Avenue · Swindon SN2 1UJPhone: +44-1793-413000 · Fax: +44-1793-413001E-mail: comms@esrc.ac.uk · www.esrcsocietytoday.ac.ukEconomic Research Council55 Tufton Street · London SW1P 3QLPhone: +44-207 340 6016E-mail: info@ercouncil.org · www.ercouncil.org5. AddressesNational Institute of Economic and Social Research (NIESR)2 Dean Trench Street · Smith Square · London SW1P 3HEPhone: +44-20-7222-7665 · Fax: +44-20-7654-1900E-mail: enquiries@niesr.ac.uk · www.niesr.ac.ukGreeceCentre of planning and Economic Research (KEPE)Amerikis 11 · 10672 AthensPhone: +30-210-36-76400 · Fax: +30-210-36-11136, -30122E-mail: kepe@kepe.gr · www.kepe.grHungaryGKI Economic Research Co.Ráday utca 42–44 · 1092 BudapestPhone: +36-1-318-12-84 · Fax: +36-1-318-40-23E-mail: gki@gki.hu · www.gki.huIndiaIndian Council for Research on International Economic Relations (ICRIER)India Habitat Centre, Core 6A · 4th floor · Lodhi RoadNew Delhi 110 003Phone: +91-11-43112400 · Fax: +91-11-24620180E-mail: ahuja@icrier.res.in · www.icrier.orgIndian Institute of Foreign Trade (IIFT)B-21, Qutab Institutional Area · New Delhi 110 016Phone: +91-11-26853055 · Fax: +91-11-26853956www.iift.edu© METro AG 2010

Addresses p. 352 Science and ResearchNational Council of Applied Economic Research (NCAER)Parisila Bhawan · 11 Indraprastha Estate · New Delhi 110 002Phone: +91-11-23379861 · Fax: +91-11-23370164E-mail: infor@ncaer.org · www.ncaer.orgIrelandEconomic and Social Research Institute (ESRI)Whitaker Square · Sir John Rogerson’s Quay · Dublin 2Phone: +353-1-8632000 · Fax: +353-1-8632100E-mail: admin@esri.ie · www.esri.ieItalyInstitute for Studies and Economic Analyses (ISAE)Piazza dell’Indipendenza, 4 · 00185 RomePhone: +39-06-44482-1 · Fax: +39-06-4448225-2529E-mail: relazioni.esterne@isae.it · www.isae.itNational Research Council – Institute for Economic Researchon Firms and Growth (Ceris)Via Real Collegio, 30 · 10024 MoncalieriPhone: +39-011-6824-911 · Fax: +39-011-6824-966E-mail: segreteria@ceris.cnr.it · www.ceris.cnr.itJapanEconomic and Social Research Institute – Government of Japan3-1-1, Kasumigaseki · Chiyoda-ku · Tokyo 100-8970Phone: +81-3-5253-2111www.esri.go.jpEconomic Research Institute for Northeast Asia (ERINA)13th floor, Bandaijima Building · Bandaijima 5-1Chuo-Ko · Niigata City 950-0078Phone: +81-25-290-5545 · Fax: +81-25-249-7550E-mail: webmaster@erina.or.jp · www.erina.or.jp METro rETail CoMPEnDIUM 2010/2011

p. 353 Science and ResearchLuxembourgGovernment of LuxembourgCentral Service for Statistics and Economic Studies (STATEC)Centre Administratif Pierre Werner13, rue Erasme · B.P 304 · L-2013 LuxembourgPhone: +352-247-84219 · Fax: +352-46-42-89E-mail: info@statec.etat.lu · www.statec.lu or www.statistiques.public.lu.5. AddressesNetherlandsEIM Business & policy ResearchPO Box 7001 · 2701 AA ZoetermeerPhone: +31-79-343-0200 · Fax: +31-79-343-0204E-mail: info@eim.nl · www.eim.nlPolandCASE - Center for Social and Economic ResearchSienkiewicza 12 · 00-010 WarsawPhone: +48-22-622-66-27 · Fax: +48-22-828-60-69E-mail: case@case-research.eu · www.case-research.euRussiaCentre for Economic and Financial Research (CEFIR)Nakhimovsky pr. 47 · Office 920, 922 & 720 · 117418 MoscowPhone: +7-495-925-5002 · Fax: +7-495-925-5003E-mail: cefir@cefir.ru · www.cefir.orgCentre for Strategic Research “North-West”“Karpovka” Business Center · 5 Medikov Ave. · 197022 St PetersburgPhone/Fax: +7-812-380-0320, -0321E-mail: mail@csr-nw.ru · www.csr-nw.ruThe Leontief Centre25, 7th Krasnoarmeyskaya Street · 190005 St PetersburgPhone: +7-812-316-4487 · Fax: +7-812-570-38-14www.leontief.ru© METro AG 2010

Addresses p. 354 Science and ResearchSerbiaCentre for Liberal-Democratic StudiesKralja Milana 7 · 11000 BelgradePhone: +381-11-324-6666, -323-0189 · Fax: +381-11-323-0179E-mail: office@clds.rs · www.clds.org.rs/newsite/eng_naslovna.htmlStatistical Office of the Republic of Serbia5 Milosa Rakica St. · 11000 BelgradePhone: +381-11-2412-922 · Fax: +381 11 2411 260E-mail: stat@stat.gov.rs · webrzs.stat.gov.rs/axd/enSingaporeInstitute of policy Studies (IPS)1C Cluny Road House 5 · Singapore 259599Phone: +65-6516 8388 · Fax: +65-6777 0700E-mail: ips@nus.edu.sg · www.spp.nus.edu.sg/ips/home.aspxSlovakiaCentre for Economic Development (CED)Bajkalská 25 · 827 18 Bratislava 212Phone/Fax: +421-2-5341-7026E-mail: lubosv@cphr.sk · www.cphr.skSloveniaInstitute for Economic ResearchKardeljeva pl. 17 · 1109 LjubljanaPhone: +386-1-5303-800, -810 · Fax: +386-1-5303-874E-mail: ier@ier.si · www.ier.siSpainInstitute for Economic Research in ValenciaC/Guardia Civil · 22 esc. 2 1° · 46020 ValenciaPhone: +34-96-3190050 · Fax: +34-96-3190055E-mail: ivie@ivie.es · www.ivie.esSpanish Economic and Social CouncilC/ Huertas 73 · 28014 MadridPhone: +34-91-429-0018 · Fax: +34-91-429-4257E-mail: webmaster@ces.es · www.ces.es METro rETail CoMPEnDIUM 2010/2011

p. 355 Science and ResearchSpanish Council for Scientific ResearchInstitute for Economic AnalysisCampus Universitat Autònoma de Barcelona08193 Bellaterra · BarcelonaPhone: +34-93-580-66-12 · Fax: +34-93-580-14-52E-mail: iae@iae.csic.es · www.iae.csic.es5. AddressesSwitzerlandCIRET – Centre for International Research on Economic Tendency SurveysWEH D4 · Weinbergstrasse 35 · 8092 ZurichPhone: +41-44-632-4238 · Fax: +41-44-632-1150E-mail: info@ciret.org · www.ciret.orgCentre for Research in Economics, Management and the Arts (CREMA)Gellertstrasse 18 · 4052 BaselPhone: +41-61-312-9791 · Fax: +41-61-312-9152E-mail: info@crema-research.ch · www.crema-research.chTurkeyTurkish Statistical InstituteYücetepe Mah. Necatibey Cad. No: 114 · 06100 Çankaya-AnkaraPhone: +90-312-4100410 · Fax: +90-312-253387E-mail: info@tuik.gov.tr · www.tuik.gov.trUSAAmerican Institute for Economic Research250 Division St · PO Box 1000 · Great Barrington, MA 01230-1000Phone: +1-413-528-1216 · Fax: +1-413-528-0103E-mail: info@aier.org · www.aier.orgThe Brookings Institution – Economic Studies1775 Massachusetts Avenue, N.W. · Washington, DC 20036Phone: +1-202-797-6000 · Fax: +1-202-797-6004www.brookings.eduNational Bureau of Economic Research (NBER)1050 Massachusetts Avenue · Cambridge, MA 02138Phone: +1-617-868-3900 · Fax: +1-617-868-2742E-mail: info@nber.org · www.nber.org© METro AG 2010

Addresses p. 356 Science and ResearchVietnamVietnam Economic Research Network (VERN)Center for Analysis and ForecastRoom 1401 · 1 Lieu Giai Str. · HanoiPhone/Fax: +84-4-2730435E-mail: vern.caf@gmail.com · www.vern.org.vne) Market research institutes worldwide (selection)Austriamarketmind GmbHPorzellangasse 32 · 1090 ViennaPhone: +43-1-3694-626-0 · Fax: +43-1-3694-626-33E-mail: marketmind@marketmind.at · www.marketmind.atBelgiumNielsen BASESBusiness Park Les Collines de WavreAvenue Pasteur 4, Bldg I · 1300 WavrePhone: +32-10-234-350 · Fax: +32-10-234-303E-mail: basesinfo@nielsen.com · www.bases.comBulgariaGfK Bulgaria86 Ekzarh Josif Street · 1527 SofiaPhone: +359-2-930-8600 · Fax: +359-2-930-8686E-mail: info.bulgaria@gfk.com · www.gfk.bgpr ChinaBeijing pan-Asia Market Research Institute5th floor, Gate 1, Building 3 · Chongwen District · 100061 BeijingPhone: +86-10-67120-536 · Fax: +86-10-67120-669E-mail: E-mail@pamri.com · www.pamri.comCroatiaHendal Market ResearchZerjavica 13 · 10 000 ZagrebPhone: +385-1-4878180 · Fax: +385-1-4878199E-mail: info@hendal.hr · www.hendal.hr METro rETail CoMPEnDIUM 2010/2011

p. 357 Science and ResearchCyprusRAI Consultants public Ltd.8 Skopa Street · House of RAI Building · PO Box 26727 · 1647 NicosiaPhone: +357-22-368-368 · Fax: +357-22-317-797E-mail: info@rai.com.cy · www.rai.com.cyCzech RepublicGfK Czech, s.r.o.Kavčí hory office park · Na Hřebenech II 1718/10 · 140 00 Praha 4Phone: +420-296-555-111 · Fax: +420-251-815-800E-mail: info@gfk.cz · www.gfk.cz5. AddressesDenmarkEnnova A/SDaugbjergvej 26 · 8000 Aarhus CPhone: +45-86-202120 · Fax: +45-86-202048E-mail: E-mail@ennova.dk · www.ennova.dkEstoniaAS EmorA. H. Tammsaare tee 47, 7th floor · 11316 TallinnPhone: +372-626-8500 · Fax: +372-626-8501E-mail: emor@emor.ee · www.emor.eeFranceIFOP35, rue de la Gare, 75019 ParisPhone: +33-1-4584-1444 · Fax: +33-1-4585-5939E-mail: accueil@ifop.com · www.ifop.comInfraForces21, rue Viète · 75017 ParisPhone: +33-1-40-53-47-47 · Fax: +33-1-42-67-82-95E-mail: philippe.tapia@infraforces.com · www.infraforces.comIpsos France35, rue du Val de Marne · 75628 Paris Cedex 13Phone: +33-1-41-9890-00 · Fax: +33-1-41-9890-99E-mail: stephane.truchi@ipsos.com · www.ipsos.fr© METro AG 2010

Addresses p. 358 Science and ResearchGermanyThe Nielsen Company (Germany) GmbHInsterburger Str. 16 · 60487 Frankfurt am MainPhone: +49-69-7938-0 · Fax: +49-69-7074012E-mail: info.deutschland@nielsen.com · www.de.nielsen.comCompagnon Market Research Institute GmbH & Co. KGInstitute for Psychological Marketing and Advertising ResearchNöllenstrasse 11 · 70195 StuttgartPhone: +49-711-69918-0 · Fax: +49-711-69918-10E-mail: compagnon@compagnon.de · www.compagnon.deforsa Gesellschaft für Sozialforschung und statistische Analysen mbHSocial Research and Statistical Analysis InstituteMax-Beer-Strasse 2 – 4 · 10119 BerlinPhone: +49-30-62882-0 · Fax: +49-30-62882-400E-mail: info@forsa.de · www.forsa.degesis e.V. Leibniz Institute for the Social SciencesB2, 1 · 68159 MannheimPhone: +49-621-1246-0 · Fax: +49-621-1246-100E-mail: gesis@gesis.org · www.gesis.orgGfK SENordwestring 101 · 90419 NurembergPhone: +49-911-395-0 · Fax: +49-911-395-2209E-mail: gfk@gfk.com · www.gfk.cominfas – Institute for Applied Social Sciences GmbHFriedrich-Wilhelm-Strasse 18 · 53113 BonnPhone: +49-228-3822-409 · Fax: +49-228-310071E-mail: info@infas.de · www.infas.deInstitute for Food and Resource Economics (ILR)Nussallee 21 · 53115 BonnPhone: +49-228-73-3293 · Fax: +49-228-73-3040E-mail: gz@ilr.uni-bonn.de · www.ilr.uni-bonn.de METro rETail CoMPEnDIUM 2010/2011

p. 359 Science and ResearchIpsos GmbHIndependent Market Research InstituteHeidenkampsweg 100 · 20097 HamburgPhone: +49-40-80096-0 · Fax: +49-40-80096-100E-mail: mailbox@ipsos.de · www.ipsos.deMAFO InstituteInstitute for Market, Opinion and Sales ResearchDr Emil Bruckert GmbH & Co. KGAltkönigstrasse 2 · 65824 Schwalbach (Taunus)Phone: +49-6196-5039-0 · Fax: +49-6196-85188E-mail: mail@mafo-institut.de · www.mafo-institut.de5. AddressesMarket Research Institute GmbHMarkt 10 · 04109 LeipzigPhone: +49-341-9950-0 · Fax: +49-341-9950-111E-mail: info@imleipzig.de · www.imleipzig.deMarplan Forschungsgesellschaft mbHIndependent Market Research InstituteMarktplatz 9 · 63065 OffenbachPhone: +49-69-8059-0 · Fax: +49-69-8059-243E-mail: contact@marplan.de · www.marplan.demc markt-consult Institut für Strukturforschung undMarketingberatung GmbHStructural research and marketing consultingBlücherstrasse 11 · 22767 HamburgPhone: +49-40-386042-0 · Fax: +49-40-386042-18E-mail: info@markt-consult.de · www.markt-consult.deSchaefer market research GmbHWarnstedtstrasse 57 a · 22525 HamburgPhone: +49-40-547349-0 · Fax: +49-40-547349-34E-mail: E-mail@schaefer-marketresearch.comwww.schaefer-marketresearch.comSINUS SOCIOVISION GmbHEzanvillestrasse 59 · 69118 HeidelbergPhone: +49-6221-8089-0 · Fax: +49-6221-8089-25E-mail: sinus@sociovision.de · www.sinus-sociovision.de© METro AG 2010

Addresses p. 360 Science and ResearchSpiegel Institut MannheimMarket researchSchwetzinger Strasse 32 · 68782 BrühlPhone: +49-6202-7041-0 · Fax: +49-6202-7041-99E-mail: info@spiegel-institut.de · www.spiegel-institut.deTNS Infratest Holding GmbH & Co. KGMarket researchStieghorster Strasse 66 · 33605 BielefeldPhone: +49-521-9257-1 · Fax: +49-521-9257-333E-Mail: centraloffice.bielefeld@tns-infratest.com · www.tns-infratest.comLandsberger Strasse 338 · 80687 MunichPhone: +49-89-5600-0 · Fax: +49-89-5600-1313E-mail: info@tns-infratest.com · www.tns-infratest.comWickert Institute for Market Research, Opinion polling and EconomicFuturologyHohnsen 32 · 31134 HildesheimPhone: +49-5121-77900-70 · Fax: +49-5121-77900-76E-mail: mail@wickert-institute.de · www.wickert-institute.deGreat BritainESA Market Research Ltd.Ziggurat, 25 Grosvenor Road · St. Albans, Hertfordshire, AL1 3AWPhone: +44-1727-847-572 · Fax: +44-1727-735-449E-mail: esa@esa.co.uk · www.esa.co.ukRMS Instore Ltd.6 More London Place · Tooley Street · London SE1 2QYPhone: +44-20-7656-5000 · Fax: +44-20-7656-5005E-mail: d.rowbotham@research-int.com · www.rms-uk.comThe GallupThe Adelphi · 1–11, John Adam Street · London WC2 N6HSPhone: +44-20-7950-4400 · Fax: +44-20-7950-4402E-mail: info@gallup.co.uk · www.gallup.com METro rETail CoMPEnDIUM 2010/2011

p. 361 Science and ResearchGreeceMRB Hellas S.A.74 Panormou Str. · 115 23 AthensPhone: +30-210-69-71-000 · Fax: +30-210-69-85-813E-mail: info@mrb.gr · http://www.mrb.gr/Mrb/el/main.actionHungaryIpsosMedia, Opinion and Market Research InstituteThaly Kálmán U. 39 · 1096 BudapestPhone: +36-1-476-7600 · Fax: +36-1-476-7601E-mail: info@ipsos.hu · www.ipsos.hu5. AddressesIndiaTNS India7th & 8th floor · Block 4-B, DLF Corporate Park · DLF City, Phase IIIGurgaon-Mehrauli Road · Gurgaon 122 002Phone: +91-124-4488-877 · Fax: +91-124-4488-878www.tnsglobal.comIrelandMillward Brown LansdowneMillbank House · Arkle RoadSandyford · Dublin 18Phone: +353-1-297-4500E-mail: info@millwardbrownlansdowne.iewww.millwardbrownlansdowne.ieItalyTNS ItalyVia Bolama 11/3 · 20126 MilanPhone: +39-02-27072-1 · Fax: +39-02-27072-200E-mail: cetralino@tns-global.com · www.tnsglobal.comJapanNikkei Research Inc.Kamakuragashi Bldg. 2-1 · Uchikanda 2-chomeChiyoda-ku · Tokyo 101-0047Phone: +81-5296-5111E-mail: global@nikkei-r.co.jp · www.nikkei-r.co.jp© METro AG 2010

Addresses p. 362 Science and ResearchLatviaTNS LatviaKronvalda Bulvaris 3–2 · Riga, LV-1010Phone: +371-6-709-63-00 · Fax: +371-6-709-63-14E-mail: tns@tns.lv · www.tns.lvLithuaniaMarket and Opinion Research Centre Vilmorus LtdGedimino Avenue 1–15 · Vilnius 01103Phone: +37-269-09-82 · Fax: +37-269-09-81E-mail: info@vilmorus.lt · www.vilmorus.ltLuxembourgtns ILReS Market ResearchRecherches Sociales et d’Etudes de Marché46 rue du Cimetière · 1338 LuxembourgPhone: +352-49-92-91 · Fax: +352-49-92-9-5555E-mail: research@tns-ilres.com · www.tnsilres.comMaltaBPC International LtdBCP House J. Gasan Street · Hamrun, HMR 1613PO Box 412 · Valletta VLT 1000Phone: +356-2124-3211 · Fax: +356-2124-0182E-mail: info@bpc.com.mt · www.bpc.com.mtMoroccoSynovate16 rue Asphodèles, Maârif · CasablancaPhone: +212-2298-5712 · Fax: +212-2298-5722E-mail: www.synovate.comNetherlandsGfK Retail and Technology Benelux B.V.Krijgsman 22–25 · 1186 DM AmstelveenPO Box 2273 · 1180 EG AmstelveenPhone: +31-20-713-3000 · Fax: +31-20-641-2000E-mail: info@gfk.nl · www.gfkbenelux.nl METro rETail CoMPEnDIUM 2010/2011

p. 363 Science and ResearchPolandARC Rynek i Opinia, Sp. z o.o.Ul. Juliusza Slowackiego 12 · budynek KIRKOR · 01-627 WarsawPhone: +48-22-584-85-00 · Fax: +48-22-584-85-01E-mail: office@arc.com.pl · www.arc.com.plPortugalMarktest Lda.Rua de S. José, 183 · 2nd floor · 1169-116 LisboaPhone: +351-213-470-866 · Fax: +351-213-460-894E-mail: dcomerc@marktest.pt · www.marktest.pt5. AddressesRomaniaMercury Research95 Siret Street, 1st floor · District 1 · Bucharest 012152Phone: +40-21-224-6600 · Fax: +40-21-224-6611E-mail: contact@mercury.ro · www.mercury.roRussiaROMIR Research Holding22 Andropov ave. · 115533 MoscowPhone/Fax: +7-495-795-3388E-mail: info@romir.ru · www.romir.ruSerbiaMASMI BelgradeVojvode Dobrnjca 26/1 · 11000 BelgradePhone: +381-11-3390-846 · Fax: +381-11-3390-732E-mail: masmi-belgrade@masmi.com · www.masmi.comSingaporeAsian Strategies pte LtdLevel 25, North Tower · One Raffles Quay · Singapore 048583Phone: +65-6622-5748 · Fax: +65-6483-4846E-mail: info@asianstrategies.com · www.asianstrategies.com© METro AG 2010

Addresses p. 364 Science and ResearchSlovakiaTNS AISA Slovakia LtdBrnianska 55 · 817 18 BratislavaPhone: +421-2-59215-111 · Fax: +421-2-59215-103E-mail: info@tns-aisa.sk · www.tns-aisa.skSloveniaGfK SlovenijaVerovškova 55a · 1000 LjubljanaPhone: +386-1-47-20-300 · Fax: +386-1-47-20-334E-mail: info-si@gfk.com · www.gfk.siSpainGfK EMER Ad Hoc ResearchPlaza de Tetuan 1, 2° · 46003 ValenciaPhone: +34-963-520-767 · Fax: +34-963-940-567E-mail: contacto.valencia@GfK-Emer.com · www.gfk-emer.comSwedenSYNOVATEPO Box 8057 · 104 20 StockholmPhone: +46-8-522-33000 · Fax: +46-8-522-33099E-mail: info@synovate.se · www.synovate.seSwitzerlandGfk Switzerland AGObermattweg 9 · 6052 HergiswilPhone: +41-41-632-9111 · Fax: +41-41-632-91-23E-mail: info.ch@gfk.com · www.gfk.chTurkeyGfK TürkiyeSıracevizler Caddesi · Çiftecevizler Deresi SokakSaruhan Plaza No. 6 Kat. 5 · 34381 Bomonti · Sisli · IstanbulPhone: +90-212-368-0700 · Fax: +90-212-368-0799E-mail: info@gfkturkiye.com · www.gfkturkiye.com METro rETail CoMPEnDIUM 2010/2011

p. 365 Science and ResearchGfK Türkiye Retail & TechnologyÇubuklu Mah. Boğaziçi Cad. · Boğaziçi PlazaKavacık 34805 · IstanbulPhone: +90-216-538-8900 · Fax: +90-216-538-8955E-mail: info@gfkturkiye.com · www.gfkturkiye.com5. AddressesUkraineRAI – ukrainevul. GRYSHKA, 9 ap. 293 , 02140 KievPhone: +380-44-5933895 · Fax: +380-44-5933896E-mail: ukraine@rai.com.cy · www.rai.com.cyUSAGallup & Robinson, Inc.24 North Main Street · Pennington, NJ 08534Phone: +1-609-730-1550 · Fax: +1-609-730-1566E-mail: sos@gallup-robinson.com · www.gallup-robinson.comMeyers Research Center58 West 40th Street · New York, NY 10018Phone: +1-800-221-5015, +1-212-391-0166 · Fax: +1-212-768-0268www.meyersresearch.comMillward Brown3333 Warrenville Road, Suite 400, Lisle, Illinois 60532Phone: +1-630-505-0066 · Fax: +1-630-300-2005E-mail: info@us.millwardbrown.com · www.millwardbrown.comSELECTIon OF RElaTED WEB LINKSwww.esomar.orgThe World Association of Research Professionals.http://edirc.repec.orgUniversity of ConnecticutA comprehensive directory of economics departments, institutes andresearch centers in the world.www.investopedia.comProvides research and trend information for various industries.© METro AG 2010

Addresses p. 366 European UnionE. European Uniona) Council of the European UnionCouncil of the European unionRue de la Loi/Wetstraat 175 · 1048 Brussels · BelgiumPhone: +32-2-281-6111 · Fax: +32-2-281-6934www.consilium.europa.euCountries holding the presidency in 2010/11:01 July 2010 – 31 December 2010: BelgiumMinistère des Affaires étrangères et européennesBelgian Ministry of Foreign Affairs, Foreign Trade and Development AidRue des Petits Carmes/Karmelietenstraat 15 · 1000 Brussels · BelgiumPhone: +32 2 501 8111E-mail: info@diplobel.org · www.diplomatie.be01 January 2011 – 30 June 2011: HungaryMinistry for Foreign Affairs of the Republic of HungaryHead of EU-Department: Adrien MüllerBem rakpart 47 · 1027 Budapest · HungaryPhone: +36-1-458-1080 · Fax: +36-1-212-1326www.mfa.gov.hu01 July 2011 – 31 December 2011: PolandMinistry of Foreign Affairs of the Republic of PolandMinisterstwo Spraw ZagranicznychAl. J. Ch. Szucha 23 · 00-580 Warsaw · PolandPhone: + 48-22-523-9000www.mfa.gov.plb) eu Commission with Directorates-General (selection)European Commission1049 Brussels · BelgiumPhone: +32-2-29-91111 · Fax: +32-2-298-4481www.ec.europa.eu METro rETail CoMPEnDIUM 2010/2011

p. 367 European UnionSecretariat-General of the Commission (SG)1049 Brussels · BelgiumPhone: +32-2-29-58312 · Fax: +32-2-29-63891E-mail: catherine.day@ec.europa.euwww.ec.europa.eu/dgs/secretariat_generalDirectorates-General5. AddressesDirectorate-General Competition (COMP)Antitrust Registry / Greffe Antitrust1049 Brussels · BelgiumPhone: +32-2-29-91-111 · Fax: +32-2-29-50-128E-Mail: infocomp@ec.europa.euhttp://ec.europa.eu/competitionDirectorate-General for Communication (COMM)Rue de la Loi 200 · 1049 Brussels · BelgiumPhone: +32-2-29-91111 · Fax: +32-2-29-21402E-Mail: comm-dir-gen@ec.europa.euwww.ec.europa.eu/dgs/communicationDirectorate-General Trade (TRADE)Rue de la Loi 170 · office CHAR 7/67 · 1049 Brussels · BelgiumPhone: +32-2-29-50948 · Fax: +32-2-29-90587E-Mail: david.o’sullivan@ec.europa.eu · www.ec.europa.eu/tradeDirectorate-General Taxation and Customs union (TAXUD)Mail: European Commission · Office: J-79 - 5/230 · 1049 BrusselsBelgiumRue Joseph II · 79 1000 BruesselPhone: +32-2-29-57752 · Fax: +32-2-29-69046E-Mail: walter.deffaa@ec.europa.euhttp://ec.europa.eu/taxation_customs/index_en.htmEconomic and Financial Affairs Directorate-General (ECFIN)1049 Brussels · BelgiumPhone: +32-2-29-62246 · Fax: +32-2-29-88816E-mail: marco.buti@ec.europa.euwww.ec.europa.eu/dgs/economy_finance/index_en.htm© METro AG 2010

Addresses p. 368 European UnionEnterprise and Industry Directorate-General (ENTR)BREY · 1049 Brussels · BelgiumPhone: +32-2-29-91604 · Fax: +32-2-29-98001E-mail: heinz.zourek@ec.europa.euwww.ec.europa.eu/dgs/enterprise/index_de.htmExternal Relations Directorate-General (RELEX)1049 Brussels · BelgiumPhone: +32-2-29-91111E-mail: relex-general-directeur@ec.europa.euwww.ec.europa.eu/comm/dgs/external_relationsc) European Parliament1) European ParliamentEuropean parliament (EP)The European parliament at Brussels:Rue Wiertz/Wiertzstraat · 1047 Brussels · BelgiumPhone: +32-2-284-2111www.europarl.europa.euThe European parliament at Strasbourg:Allée du Printemps · B.P. 102467070 Strasbourg Cedex · FrancePhone: +33-388-174001www.europarl.europa.euSecretariat-General of the 7th European parliamentEP-Secretariat-GeneralPlateau du Kirchberg · 2929 Luxembourg · LuxembourgPhone: +352-4300-1 · Fax: +352-43-40www.europarl.europa.eu2) Political parties in the 7th European ParliamentGroup of the European people’s party Epp (Christian Democrats)Rue Wiertz/Wiertzstraat 60 · 1047 Brussels · BelgiumPhone: +32-2-284-5525 · Fax: +32-2-284-9525E-mail: eppgroup@europarl.europa.eu · www.eppgroup.eu METro rETail CoMPEnDIUM 2010/2011

p. 369 European UnionGroup of the progressive Alliance of Socialists & Democrats in theEuropean parliament (S&D)Rue Wiertz/Wiertzstraat 60 · 1047 Brussels · BelgiumPhone: +32-2-284-2270 · Fax: +32-2-284-6977E-mail: pse.group@europarl.europa.eu · www.socialistgroup.orgAlliance of Liberals and Democrats for Europe (ALDE)Rue Wiertz/Wiertzstraat 60 · 1047 Brussels · BelgiumPhone: +32-2-284-2111 · Fax: +32-2-230-2485E-mail: aldegroup@europarl.europa.eu · www.alde.eu5. AddressesThe Greens/European Free Alliance in the European parliament(GREENS/EFA)Paul Henri Spaak BuildingRue Wiertz/Wiertzstraat 60 · 1047 Brussels · BelgiumPhone: +32-2-283-2140 · Fax: +32-2-230-7837E-mail: contactgreens@europarl.europa.eu · www.greens-efa.orgEuropean Conservatives und Reformists (ECR)Rue Wiertz/ Wiertzstraat · 1047 Brussels · BelgiumPhone: +32-473-861762 · Fax: +32-228-46962E-mail: james.holtum@europarl.europa.eu · www.ecrgroup.orgConfederal Group of the European united Left/Nordic Green Left GUE/NGLRue Wiertz/Wiertzstraat 43 · 1047 Brussels · BelgiumPhone: + 32 475 646628 · Fax: +32-2-284-1774E-mail: gianfranco.battistini@europarl.europa.euwww.gue.ngl.euIndependence/Democracy Group (IND/DEM)D402M055 · Rue Wiertz/Wiertzstraat 601047 Brussels · BelgiumPhone: +32-2-284-2111 · Fax: +32-2-284-9144E-Mail: efdgroup@europarl.europa.eu · www.efdgroup.org© METro AG 2010

Addresses p. 370 European Union3) Committees of the 7th European Parliament (selection)Committee on Development (DEVE)WI BO 3M O11 · Rue Wiertz/Wiertzstraat 60 · 1047 Brussels · BelgiumPhone: +32-2-284-5376 · Fax: +32-2-284-9067E-mail: xp-deve@europarl.europa.euhttp://www.europarl.europa.eu/activities/committees/homeCom.do?language=EN&body=DEVECommittee on Economic and Monetary Affairs (ECON)Rue Wiertz/Wiertzstraat 60 · 1047 Brussels · BelgiumPhone: +32-2-284-5221 · Fax: +32-2-284-9025E-mail: ip-econ@europarl.europa.euhttp://www.europarl.europa.eu/activities/committees/homeCom.do?language=EN&body=ECONCommittee on Internal Market and Consumer protection (IMCO)Atrium 00 K 026 · Rue Wiertz/Wiertzstraat 60 · 1047 Brussels · BelgiumPhone: +32-2-284-5132 · Fax: +32-2-283-1272E-mail: ip-imco@europarl.europa.euhttp://www.europarl.europa.eu/activities/committees/homeCom.do?language=EN&body=IMCOCommittee on International Trade (INTA)Rue Wiertz/Wiertzstraat 60 · 1047 Brussels · BelgiumPhone: +32-2-284-5345 · Fax: +32-2-283-1251E-mail: xp-inta@europarl.europa.euhttp://www.europarl.europa.eu/activities/committees/homeCom.do?language=EN&body=INTACommittee on Industry, Research and Energy (ITRE)Rue Wiertz/Wiertzstraat · 1047 Brussels · BelgiumPhone: +32-2-284-3427 · Fax: +32-2-284-3299E-mail: ip-itre@europarl.europa.euhttp://www.europarl.europa.eu/activities/committees/homeCom.do?language=EN&body=ITRE METro rETail CoMPEnDIUM 2010/2011

p. 371 European UnionCommittee on Legal Affairs (JURI)Rue Wiertz/Wiertzstraat 60 · 1047 Brussels · BelgiumPhone: +32-2-284-4468 · Fax: +32-2-284-4904E-mail: ip-juri@europarl.europa.euhttp://www.europarl.europa.eu/activities/committees/homeCom.do?language=EN&body=JURI5. Addressesd) advisory committees of the European Union (selection)Committee of the Regions (CoR)Jacques Delors BuildingRue Belliard/Belliardstraat 101 · 1040 Brussels · BelgiumPhone: +32-2-282-2211 · Fax: +32-2-282-2325www.cor.europa.euEuropean Economic and Social Committee (EESC)Rue Belliard/Belliardstraat 99 · 1040 Brussels · BelgiumPhone: +32-2-546-9011 · Fax: +32-2-513-4893www.eesc.europa.eue) other institutions of the European UnionCourt of Justice of the European Communities (ECJ)Palais de la Cour de Justice · 2925 Luxembourg · LuxembourgPhone: +352-4303-1 · Fax: +352-4303-2600E-mail: info.curia@europa.eu · www.curia.europa.euEuropean Investment Bank (EIB)98-100, bd. Konrad Adenauer · 2950 Luxembourg · LuxembourgPhone: +352-437-91 · Fax: +352-437-704E-mail: info@eib.org · www.eib.orgEuropean Food Safety Authority (EFSA)Largo N. Palli 5/A · 43121 Parma · ItalyPhone: +39-0521-036-111 · Fax: +39-0521-036-110E-mail: anna.azzali@efsa.europa.eu · www.efsa.europa.eu© METro AG 2010

Addresses p. 372 European UnionOffice for Harmonization in the Internal Market(Trade Marks and Designs) (OHIM)Avenida de Europa, 4 · 03008 Alicante · SpainPhone: +34-965-139-100 · Fax: +34-965-131-344E-mail: information@oami.europa.eu · www.oami.europa.euEuropean Central BankKaiserstrasse 29 · 60311 Frankfurt am Main · GermanyPhone: +49-69-1344-0 · Fax: +49-69-1344-60-00E-Mail: info@ecb.europa.eu · www.ecb.europa.euf) OthersThe Council of Europe (COE)67075 Strasbourg Cedex · FrancePhone: +33-3-88-4120-00 · Fax: +33-3-88-41-2781E-mail: infopoint@coe.int · www.coe.intEuropean Court of Human Rights (ECHR)Council of Europe67075 Strasbourg Cedex · FrancePhone: +33-3-8841-2018 · Fax: +33-3-8841-2730www.echr.coe.intEuropean Free Trade Association (EFTA)EFTA Surveillance AuthorityRue Belliard 35 · 1040 Brussels · BelgiumPhone: +32-2-286-1811 · Fax: +32-2-286-1800E-mail: registry@eftasurv.int · www.efta.int METro rETail CoMPEnDIUM 2010/2011

p. 373 European Union5. AddressesSELECTIon OF RElaTED WEB LINKSwww.consumersinternational.orgA comprehensive list of web links to international consumer organisations canbe found on the website of Consumers International.www.europarl.europa.eu/parliament/expert/lobbyAlphaOrderByName.do?language=enList of lobbyists accredited to the European Parliament.http://www.asaecenter.org/Link to the American Society of Association Executives (ASAE). ASAEis an important gateway to reaching the association community. The number ofpeople who belong to associations represented by ASAE totals more than 200million.www.esomar.orgThe World Association of Research Professionals.http://edirc.repec.orgUniversity of ConnecticutA comprehensive directory of economics departments, institutes andresearch centers in the world.www.investopedia.comProvides research and trend information for various industries.© METro AG 2010