2011 CVS Caremark Corporate Social Responsibility Report

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22In HR Benefits Communications, ournumber-one goal is to help CVS Caremarkemployees on their path to better physicaland financial health by making sure theyknow about the benefits programs availableto them. We develop multimedia campaignsto help our colleagues understand whattheir benefits are and how they work,notify them of changes when applicableand help them get the most from ourhealth and wellness programs.Here at CVS Caremark, we work every dayto deliver for our patients and customers. Ifeel proud when I hear colleagues say theywork for a company that cares as muchabout their wellbeing as they do about thepeople we serve.Therese ProkopHR Benefits Communications Manager2010 Corporate Social Responsibility Report
A PHARMACY INNOVATIONCOMPANY COMMITTED TOITS PEOPLE23You cannot be a company driven by innovation and industry-leading ideas without cultivating talentedpeople who truly believe in what you have set out to accomplish. CVS Caremark knows that in order tohelp our millions of customers on their path to better health, we must offer a best-in-class workplace thatattracts colleagues who truly want to make a difference. We pride ourselves on having a workforce that is asdiverse as the many different ways we serve our patients, customers and clients. And we reward that servicewith outstanding benefits and a corporate culture that encourages imagination and frequently challengesconvention. It takes the best people to reinvent pharmacy. And they work here.Comprehensive Benefitsreimbursement; and an employee discount at our stores,as well as access to many other employee discounts.Our company offers a comprehensive benefits packagethat includes personalized health care and wages thatreflect the knowledge and experience required for aspecific job. In all, CVS Caremark invested $8.4 billion in2011 on wages and benefits for our colleagues.Full-time colleagues, those working an average of 30hours per week or more (23 hours per week in CA), areoffered a full benefits package, which includes a 401(k)and an employee stock purchase plan; comprehensivemedical, prescription, vision and dental coverage withcontributions payable on a pre-tax basis; fertility andadoption benefits; life, accident and disability insurance;flexible spending accounts; paid time off; tuitionIn 2011, our full-time medical benefits package wasmodified under the Patient Protection and AffordableCare Act. The plan now allows for coverage ofdependents up to the age of 26, requires no co-payfor preventive doctor’s office visits and removed thelifetime maximum on coverage.Our part-time colleagues are eligible for a limitedbenefits package that includes medical, hospitalindemnity, dental, vision and life insurance that arepaid for by the colleague on a pre-tax basis.Making Healthy ChoicesAs we help our customers and patients become and2011 Corporate Social Responsibility Report
Page 3 and 4: Table of ContentsA Message from Our
Page 5 and 6: CVS CAREMARK:A PHARMACY INNOVATION
Page 7 and 8: 7COMPANY DATA 2011FINANCIAL HIGHLIG
Page 9 and 10: HELPING PEOPLE ON THEIRPATH TO BETT
Page 11 and 12: through Pharmacy Advisor. More than
Page 13: Expanding Scope of ServicesMinuteCl
Page 17: performance of products once they a
Page 20 and 21: “In early 2012, CVS/pharmacy intr
Page 24 and 25: 24stay healthy, we do the same for
Page 27: Recognizing and RewardingHard WorkW
Page 31 and 32: 31Peggy Powers, of Walkersville, MD
Page 33 and 34: A COMMITMENT TO DIVERSITY33At CVS C
Page 35 and 36: CVS CaremarkEmployees by Employment
Page 37 and 38: In early 2012, CVS Caremark collabo
Page 39 and 40: CVS Caremark welcomed thousands of
Page 41 and 42: SOCIAL COMMITMENTAND PHILANTHROPY41
Page 43 and 44: 43Constance Brown PhotographyWest R
Page 45 and 46: across the country. All of the artw
Page 47 and 48: Over the years, we have provided ch
Page 49 and 50: 2011 Corporate Social Responsibilit
Page 51 and 52: INNOVATING FORA HEALTHIER ENVIRONME
Page 53 and 54: • Ongoing communication and engag
Page 55 and 56: founded on the principles of ISO 14
Page 57 and 58: 57Built using local recycled and re
Page 59 and 60: for fuel efficiency - and reducing
Page 61 and 62: • Ensuring paper and plastic mate
Page 63 and 64: 2011 Corporate Social Responsibilit
Page 65 and 66: 65Code of ConductThe CVS Caremark C
Page 67 and 68: patient privacy. CVS Caremark uses
Page 69 and 70: Where supplier shortcomings are ide
Page 71 and 72: Board IndependenceAccording to our
Page 73 and 74:
performance, and shareholder return
Page 75 and 76:
association membership dues are upd
Page 77 and 78:
77Based on the assessment and a rev
Page 79 and 80:
GLOBAL REPORTING INITIATIVE (GRI) I
Page 81 and 82:
GLOBAL REPORTING INITIATIVE (GRI) I
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2011 CVS Caremark Corporate Social Responsibility Report

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