INNOVATIVE PROBLEM SOLVING USING TRIZ METHODS - QAI

Evolution towards decreased human involvementTransition from projects being brainstormed to projects identified by humanplus use of tools like score cards or Sigma Dashboards to automatic mechanismswhere projects are escalated primarily through score cards, dashboards,competitive analysis and customer focusDynamizationBe completely flexible in project selection and move to do projects insupplier’s domain or customer domain as long as the value chain benefits it is agood project to be undertakenRhythm coordinationInstead of continuously identifying projects identify projects in periodic actionsthrough various techniquesScorecard BuildingIncreasing dimensionalityScorecard building will evolve into strong communication of the scorecardacross the organization enabling stronger alignment and better controlIncreasing dimensionalityScorecards have to translate into different score cards through strong policydeployment creating strong alignment within the organizationSegmentationScorecards need to be segmented to all levels of the organizationIncreasing use of sensesScorecards have to be developed from all the 5 senses, VOC (Voice ofCustomer), VOB (Voice of Business), VOE (Voice of employee), VOP (Voice ofProcess), VOC, (Voice of competition)Evolution towards decreased human involvementThe scorecard should eventually be a fully automated tool wherein organizationcan see and act on scorecards on a daily basisTRIZ 12