Guide to Services - Tonbridge and Malling Borough Council

BCCCBinsDog waste bins.................01732 876147Litter bins..........................01732 876147Wheeled bins....................01732 876147waste.services@tmbc.gov.ukBlocked road gullies (Kent County Council)..............................................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysBlue Badge Parking Scheme(Kent County Council)...........01622 605020Bonfires...............................................01732 876184environmental.protection@tmbc.gov.ukBraille translation of Council documents...............................................01732 876008corporate.communications@tmbc.gov.ukBuilding control/regulationsGeneral enquiries and forms..........................................01732 876305Technical advice................01732 876305building.control@tmbc.gov.ukBulky household refuse collection...............................................01732 876147waste.services@tmbc.gov.ukBurials...............................................01732 876347leisure.services@tmbc.gov.ukBusiness help, funding and support...............................................01732 876157corporate.services@tmbc.gov.ukBusiness ratesAutomated credit/debit card paymentservice (24 hours).............01732 876099General enquiries..............01732 876338financial.services@tmbc.gov.ukBus passesSee ‘Concessionary travel’Car parksSee ‘Parking’Cemeteries.................................01732 876347leisure.services@tmbc.gov.ukCensus information..................01732 876218planning.services@tmbc.gov.ukCharitable collectionsSee LicensingChildren and youth ..................01732 876166leisure.services@tmbc.gov.ukChurches (list of churches in borough)....................................................01732 876322customer.services@tmbc.gov.ukCleaner Borough Campaign.....01732 876147waste.services@tmbc.gov.ukClean Food Award.....................01732 876190foodandsafety@tmbc.gov.ukCleaning (of streets etc) ............01732 876060waste.services@tmbc.gov.ukClimate Change Strategy .........01732 876157corporate.services@tmbc.gov.ukClinical waste collection...........01732 876147waste.services@tmbc.gov.ukClosed Circuit Television (CCTV)....................................................01732 876288transportation.services@tmbc.gov.ukClubs and societies..................01732 876322customer.services@tmbc.gov.ukCommittee administration....................................................01732 876025committee.services@tmbc.gov.ukCommunications.......................01732 876008corporate.communications@tmbc.gov.ukCommunity safety..................01732 876132cdrp@tmbc.gov.ukwww.tmcrimereduction.org.ukCommunity Strategy..............01732 876157corporate.services@tmbc.gov.ukComplaints, comments and complimentsPlease use this directory to contact the serviceabout which you would like to commentGeneral enquiries ..............01732 844522Request a complaints procedure leaflet............................................01732 876359customer.services@tmbc.gov.ukCompostingSee ‘Recycling’Concessionary travelBus passes and rail vouchers............................................01732 876322customer.services@tmbc.gov.ukConference facilitiesAngel Centre, Tonbridge............................................01732 359966Poult Wood Golf Centre, Tonbridge............................................01732 366180Tonbridge Castle............................................01732 876322customer.services@tmbc.gov.ukConservation areas and Listed Buildings.................................................01732 876265planning.services@tmbc.gov.ukAre you reaping the benefits?Consultation- community.................................................01732 876020corporate.services@tmbc.gov.ukContaminated land.................01732 876184environmental.protection@tmbc.gov.ukCorporate Plan (Spotlight)......01732 876020corporate.services@tmbc.gov.ukCouncil meetings...................01732 876025committee.services@tmbc.gov.ukCouncil performance.............01732 876020corporate.services@tmbc.gov.ukCouncil taxAutomated credit/debit card paymentservice (24 hours)................01732 876099Benefits ...............................01732 876376General enquiries and forms.........................01732 876388financial.services@tmbc.gov.ukCouncillors (see page 17 for list of councillors).................................................01732 876025committee.services@tmbc.gov.ukCrematoriaSee ‘Cemeteries’Cricket pitchesSee Sportsgroundscont...Did you know that Tonbridge & MallingBorough Council grants housing and counciltax benefit to around 6,000 residents in theborough? Many people don’t realise thatthey may be eligible for benefits, especiallyCouncil Tax benefit. If you are unemployedor on a low income you may be eligible forbenefit so why not call 01732 876376 oremail financial.services@tmbc.gov.uk tofind out more.4www.tmbc.gov.uk 5

CDFFCrime and Disorder Reduction Partnership...............................................01732 876132cdrp@tmbc.gov.ukwww.tmcrimereduction.org.ukCrime PreventionSee ‘Anti-social behaviour’, ‘Crime andDisorder Reduction Partnership’ and‘Community safety’.CyclingCycle routes......................01732 876288Cycling Strategy................01732 876288transportation.services@tmbc.gov.ukDDangerous structures.........01732 876305building.control@tmbc.gov.ukDangerous trees (on highways)..............................................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysDangerous trees (in parks, playgrounds andopen spaces).........................01732 876166leisure.services@tmbc.gov.ukData protection.....................01732 876115data.protection@tmbc.gov.ukDevelopment controlSee PlanningDisability – servicesAccess advice and useful contacts..........................................01732 876305Access to Council facilities..........................................01732 876359Minicom textphone............01732 874958Activate Plus holiday leisure programme..........................................01732 876166Discovery sports days.......01732 876166Parking bays......................01732 876034RADAR toilets keys...........01732 876147Grants for adapting your home..........................................01732 876395customer.services@tmbc.gov.ukDog fouling............................... 01732 876060waste.services@tmbc.gov.ukDog wardenStray and lost dogs, microchipping, dangerousand noisy dogs............................01732 876181dog.warden@tmbc.gov.ukEEconomic development and regeneration....................................................01732 876157corporate.services@tmbc.gov.ukElections and electoral registration....................................................01732 876022electoral.services@tmbc.gov.ukEmergency ‘out of hours’ contact number....................................................01732 844522Emergency Planning.................01732 876288planning.services@tmbc.gov.ukEnergy efficiency in the home....................................................01732 876395housing.services@tmbc.gov.ukEntertainment licencesSee ‘Licensing’Equalities and diversity – policy....................................................01732 876014personnel.services@tmbc.gov.ukEvents........................................01732 876166leisure.services@tmbc.gov.ukFFarmers’ markets......................01732 876157corporate.services@tmbc.gov.ukFleasSee ‘Pest control’Flooding (non-highway)...........01732 876060waste.services@tmbc.gov.ukFlooding on the highway(Kent County Council).............08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysFly-posting.............................01732 876060waste.services@tmbc.gov.ukFly-tipping..............................01732 876060waste.services@tmbc.gov.ukFly-tipping on the highway(Kent County Council).............08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysFood hygiene/safetyGeneral enquiries................01732 876190foodandsafety@tmbc.gov.ukScores on the Doorswww.scoresonthedoors.org.ukFootball pitchesSee SportsgroundsFootpaths and bridleways(Kent County Council)............08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysStamping out crimeFraudSee BenefitsFreedom of information.........01732 876033monitoring.officer@tmbc.gov.ukGGardens (tourist attraction)......01732 876322customer.services@tmbc.gov.ukGolfSee ‘Poult Wood Golf Centre’Goods vehicles operators’ licences.................................................01732 876038legal.services@tmbc.gov.ukGraffiti.....................................01732 876060waste.services@tmbc.gov.ukGrantsArts clubs and artistic development.............................................01732 876166Conservation and historic buildings.............................................01732 876358Empty homes.......................01732 876395Home repairs, improvements andadaptations..........................01732 876152The Council works closely withKent Police and a number of otherorganisations as part of Tonbridge andMalling’s Crime & Disorder ReductionPartnership (CDRP) to stamp outcrime and reduce the fear of crime inthe borough. Through its innovativecampaigns to tackle anti-socialbehaviour, drug and alcohol abuse andenvironmental crime and its proactiveengagement with residents both youngand old, the CDRP has played a keyrole in making Tonbridge and Mallingone of the safest boroughs in Kent.For more information on thepartnership’s work visitwww.tmcrimereduction.org.uk6www.tmbc.gov.uk7

LMPPLand searches/charges.......01732 876124land.charges@tmbc.gov.ukLandscaping.........................01732 876168planning.services@tmbc.gov.ukLarkfield Leisure Centre, New Hythe LaneReception..........................01622 719345Lifestyles Health & Fitness Suite..........................................01622 713225larkfield.leisurecentre@tmbc.gov.ukwww.larkfieldleisure.co.ukLeisure CentresSee ‘Angel Centre’ and ‘Larkfield LeisureCentre’Leybourne Lakes Country Park, A228LarkfieldGeneral enquiries..............01732 876166Park Rangers’ Office.........01634 243397Leybourne Lakes Windsurfing and ScubaDiving Centre.....................01622 790055Mid Kent Fisheries Angling Club..........................................01227 730668leisure.services@tmbc.gov.ukLicensingAlcohol and entertainments..........................................01732 876368Animal welfare...................01732 876026Caravan sites....................01732 876395Charitable collections and lotteries..........................................01732 876026Gambling...........................01732 876368Houses in multiple occupation..........................................01732 876368Pleasure boats and boatmen..........................................01732 876026Street trading.....................01732 876026Taxis - hackney carriages and private hire..........................................01732 876026Temporary markets registration(e.g. boot fair)....................01732 876026licensing.services@tmbc.gov.ukListed buildingsSee Conservation areasLitter......................................01732 876060waste.services@tmbc.gov.ukMarketsSee Farmers’ marketsMayorMayoral bookings and general enquiries................................................01732 876005mayors.office@tmbc.gov.ukMedia and communications.....01732 876008corporate.communications@tmbc.gov.ukMembers of Parliament.............01732 876359electoral.services@tmbc.gov.ukMiceSee Pest controlMinicom textphone...................01732 874958Monuments (historic).................01732 876322customer.services@tmbc.gov.ukMuseums....................................01732 876322customer.services@tmbc.gov.ukNNoise nuisance..........................01732 876184environmental.protection@tmbc.gov.ukNon-domestic ratesSee Business ratesOOmbudsman (general enquiries)...................................................0845 602 1983Overhanging vegetation(Kent County Council)................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysPParish/town councilsClerks’ contact details.............01732 876359customer.services@tmbc.gov.ukParkingCharges...............................01732 876034Penalty charge notices........01732 876034Season tickets.....................01732 876034Residents’ preferential parking permits............................................01732 876034Parking Action Plan and policy............................................01732 876288Waiting restrictions and on-street parkingbays.....................................01732 876288parking.office@tmbc.gov.ukDisabled parking permits(Kent County Council).........01622 605020Parks, playgrounds and open spacesGeneral enquiries, event bookings andmaintenance............................01732 876166leisure.services@tmbc.gov.ukPavements (Kent County Council)................................................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysPayments24 hour automated debit/credit cardpayment service..................01732 876099General payment enquiries............................................01732 876388financial.services@tmbc.gov.ukPlanning ahead Pedestrian crossings (Kent County Council)................................................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysPest control............................01732 876140pest.control@tmbc.gov.ukPlaces of interest...................01732 876322customer.services@tmbc.gov.ukPlanningApplications.........................01732 876230planning.applications@tmbc.gov.ukEnforcement........................01732 876302planning.enforcement@tmbc.gov.ukGeneral enquiries................01732 876257planning.services@tmbc.gov.ukPlanning Policy/Local DevelopmentFramework...........................01732 876218LDF@tmbc.gov.ukPublic Inquiries and Hearings.............................................01732 876038legal.services@tmbc.gov.ukPlaygroundsSee ‘Parks, playgrounds and open spaces’cont...If you’ve got plans for your home orbusiness then the chances are you’llbe contacting our Planning Servicesteam. Our officers receive more than2,500 planning applications every yearand most are dealt with well within thegovernment’s eight-week target. Thisservice also deals with the preparation ofthe Local Development Framework andother planning policy documents, buildingregulations, dangerous structures, listedbuildings and conservation issues. To findout more or to make an application online,visit www.tmbc.gov.uk.10www.tmbc.gov.uk11

PRSSPoult Wood Golf Centre, Higham Lane,TonbridgeGolf shop, lessons and bookings..........................................01732 364039Bar, restaurant, squash courts & meetingroom bookings...................01732 366180www.poultwoodgolf.co.ukPostal addresses.................01732 876039legal.services@tmbc.gov.ukPotholes (Kent County Council)..............................................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysPress officeSee ‘Media and communications’Public footpaths (Kent County Council)..............................................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysPublic toilets........................01732 876147waste.services@tmbc.gov.ukRRadar key enquiries.............01732 876147waste.services@tmbc.gov.ukRatsSee Pest controlRail vouchersSee Concessionary travelRecruitmentSee Job vacanciesRecycling and refuse collectionBulky refuse collection service..........................................01732 876147Compost bins....................01732 876147Green box recycling service..........................................01732 876147Green waste and cardboard collectionservice...............................01732 876147Recycling and refuse collection cont...Recycling banks.....................01732 876147Refuse collection (domestic)..01732 876147Wheeled bins..........................01732 876147waste.services@tmbc.gov.ukHousehold waste recycling centres (KCC)...............................................0845 345 0210Road cleansing.........................01732 876147waste.services@tmbc.gov.ukRoad naming and numberingSee Postal addressesRoads (Kent County Council)Adoptions (Kent County Council)...............................................08458 247 800Banners (Kent County Council)...............................................08458 247 800Boundaries (Kent County Council)...............................................08458 247 800Drains/road gulleys (Kent County Council)...............................................08458 247 800Lighting (Kent County Council)...............................................08458 247 800Signs and lines (Kent County Council)...............................................08458 247 800Snow clearance (Kent County Council)...............................................08458 247 800Zebra crossings (Kent County Council)...............................................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysRoadworks (Kent County Council)...................................................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysRubbish......................................01732 876147waste.services@tmbc.gov.ukSScaffold and skip licences(Kent County Council)................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysScores on the Doors..............01732 876190(online food premises hygiene rating list)www.scoresonthedoors.co.ukSkateparks..............................01732 876166leisure.services@tmbc.gov.ukSkip permits (Kent County Council)................................................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysSmells.....................................01732 876184environmental.protection@tmbc.gov.ukSmoke.....................................01732 876184environmental.protection@tmbc.gov.ukSnow clearance.....................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysSports activities/clubs/development.................................................01732 876166leisure.services@tmbc.gov.ukSports Coach of the Year Award.................................................01732 876166leisure.services@tmbc.gov.ukImproving your environmentSportsgroundsGeneral enquiries................01732 876166Tonbridge pitch bookings....................01732 359966 (Angel Centre)leisure.services@tmbc.gov.ukStreet cleaning.......................01732 876147waste.services@tmbc.gov.ukStreet lighting........................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysStreet nameplates..................01732 876060waste.services@tmbc.gov.ukStreet naming and numberingSee Postal addressesStreet signs............................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysStreetLine problem reporter............................................01732 876060Abandoned vehicles, bonfires, bus shelters,car park maintenance, dead animals (onroad), dog fouling, fly-tipping on publicground, flooding, graffiti, littering andoverflowing litter bins, overflowing recyclingsites, street name platesOur Environmental Services team providesmany services – from checking thatrestaurants and takeaways meet hygienestandards to dealing with pest control andpollution and from sweeping the streets towaste collection and recycling – officerscontinue to work to improve the environmentfor residents and visitors. You can helpimprove life for your local community bytaking part in Bash the Trash clean up events,recycling and composting more of your rubbishand letting us know if you spot a problemthat needs our attention. Call our StreetLineon 01732 876060 for more details. You canalso check out how your local restaurant ortakeaway has been rated by our food hygieneinspectors at www.scoresonthedoors.co.uk12www.tmbc.gov.uk13

STWJoin the TM Youth Forum14StreetLine problem reporter cont...waste.services@tmbc.gov.ukwww.tmbc.gov.ukSummer Playscheme...........01732 876166leisure.services@tmbc.gov.ukSwimming poolsSee ‘Larkfield Leisure Centre’ and‘Tonbridge Swimming Pool’TTaxi licencesSee ‘Licensing’ToiletsSee Public toiletsTonbridge Castle, Castle St, Tonbridge..............................................01732 876322customer.services@tmbc.gov.ukwww.tonbridgecastle.orgTonbridge Swimming Pool, The Slade,Tonbridge.............................01732 367449tonbridge.swimmingpool@tmbc.gov.ukwww.tonbridgepool.co.ukTourist Information Centre, TonbridgeCastle....................................01732 876322customer.services@tmbc.gov.ukTraffic light faults................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysTraffic management............08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysTraveller encampments.......01732 876038legal.services@tmbc.gov.ukTreesDangerous trees on highways (Kent CountyCouncil).................................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysTrees cont...Trees in parks, playgrounds and public openspaces....................................01732 876060waste.services@tmbc.gov.ukGeneral advice and conservation issues................................................01732 876168planning.services@tmbc.gov.ukTry Angle Awards......................01732 876166leisure.services@tmbc.gov.ukTwinning.....................................01732 876322customer.services@tmbc.gov.ukUUnauthorised encampments....................................................01732 876038legal.services@tmbc.gov.ukVVotingSee ElectionsWWalkingHealthy walks.........................01732 876166leisure.services@tmbc.gov.ukLeaflets on local walks................................................01732 876322customer.services@tmbc.gov.ukWards and boundaries.............01732 876022electoral.services@tmbc.gov.ukWaspsSee Pest controlwww.tmbc.gov.ukWater (pollution).........................01732 876184environmental.protection@tmbc.gov.ukWebsite......................................01732 876115www.tmbc.gov.ukWeddings at Tonbridge Castle.................................................01732 876322customer.services@tmbc.gov.ukWheeled bins.........................01732 876147waste.services@tmbc.gov.ukYY – 2 Crew youth activity holidayprogramme.............................01732 876166leisure.services@tmbc.gov.ukYoung Achievers Award........01732 876166leisure.services@tmbc.gov.ukYouth activities......................01732 876166leisure.services@tmbc.gov.ukYouth hostels.........................01732 876322customer.services@tmbc.gov.ukYouth website.........................01732 876166www.tmyouth.org.ukZZebra crossings (Kent County Council)................................................08458 247 800kent.highwayservices@kent.gov.ukwww.kent.gov.uk/highwaysRecycleThis leaflet is printed on paper fromsustainable sources. When you havefinished with it please recycle it.If you’re aged between 11 and 18 then youcould join the Tonbridge and Malling YouthForum and have your say on issues thataffect young people in the borough. TheForum meets every six weeks or so at theCouncil’s Kings Hill offices and alreadyhas members from more than 20 schoolsaround the borough. Find out how you canmake your voice heard at www.tmyouth.org.uk or call 01732 876166.Your views countWe’d like to know what you think aboutour services so that we can continue toimprove them – you can give us yourfeedback by using our online commentsform at www.tmbc.gov.uk calling oremailing us using the contact numbersand addresses in this guide, texting us on07781 482959 or by visiting us in personat one of our offices or enquiry surgeries.If you have difficulty reading this leaflet and would like it in anotherformat, please call 01732 876008 or emailcorporate.communications@tmbc.gov.uk15

Your borough councillorsTonbridge & Malling Borough Council has 53 councillors who were elected to represent localpeople at the elections held on 3 May 2007. The Council is made up of 46 Conservativesand 7 Liberal Democrats who between them represent the 26 wards across the borough.These councillors will serve until the next elections, which will be held in 2011. Unlikeofficers, councillors are not employees of the Council and they are not paid a salary for theirduties but they do receive allowances to help meet expenses.Councillors Conservative Liberal DemocratAylesfordCllr John BalcombeSpring Cottage,423ALondon Road, AylesfordME20 6DB01622 718175Borough Green & Long MillCllr Mrs Sue Murray7 Staleys Road,Borough Green,Sevenoaks TN15 8RR01732 882859How decisions are madeThe Council adopted the Leader and Cabinet system on decision-making in 2002 andthe eight Cabinet members (including the Leader) are responsible for most day-to-daydecisions. The full Council of 53 members approves and adopts the budget and key policieswithin which Cabinet decisions are taken.The CabinetThe Leader of the Council is Cllr Mark Worrall. Cllr Worrall heads the team of CabinetMembers each of whom has responsibility for at least one service area. The other CabinetMembers are:Cllr David Aikman FinanceCllr Jill Anderson HousingCllr Owen Baldock Environmental Services and Innovation and ImprovementCllr Matthew Balfour Planning and TransportationCllr Gordon Court Community SafetyCllr Nicolas Heslop Community DevelopmentCllr Sue Murray Leisure, Youth and ArtsCommittees and Advisory BoardsThe Council has a number of committees, panels and advisory boards which meet regularlythroughout the year. The Standards Committee trains and advises councillors on the codeof conduct to ensure high standards are maintained. The Scrutiny Committee monitorsdecisions made by the Cabinet and can ‘call in’ decisions to be reconsidered. ThreeArea Planning Committees meet every six weeks to deal with planning applications. TheLicensing and Appeals Committee and Panel meet to consider licensing issues and nineAdvisory Boards meet regularly to discuss issues and make recommendations to theCabinet. For more details about committees, panels and advisory boards please visit ourwebsite at www.tmbc.gov.ukAylesfordCllr David Smith1 Rowan Close,AylesfordME20 7LP01622 715487Blue Bell Hill & WaldersladeCllr Peter Homewood33 Old Chatham Road,Blue Bell Hill, AylesfordME20 7EZ01634 682399Blue Bell Hill & WaldersladeCllr Allan SullivanWynstay, 21 BeresfordRoad, Kits Coty, AylesfordME20 7EP01634 669569Borough Green & Long MillCllr David Evans1 Greenlands,St. Mary’s Platt, SevenoaksTN15 8LL01732 883294Which ward do you live in?Borough Green & Long MillCllr Tony Sayer2 Hyders Forge,Long Mill Lane, Plaxtol,Sevenoaks TN15 0RQ01732 810027Burham, Eccles & WouldhamCllr Roger Dalton13 Bell Crescent, Burham,RochesterME1 3SZ01634 867281Burham, Eccles & WouldhamCllr Dave Davis132 Rochester Road,Burham, RochesterME1 3SH01634 869650Cage GreenCllr Mark Davis38 Old Hadlow Road,TonbridgeTN10 4EY01732 360412The MayorThe Mayor of Tonbridge and Malling is the borough’s First Citizen and is elected annuallyby the Members of the Council. He/She represents Tonbridge and Malling at events bothinside and outside the borough as well as chairing Council meetings. During their year ofoffice, the Mayor must be non-political and must be seen to represent every section of thecommunity regardless of political persuasion. Throughout the year the Mayor can expectto attend well over 250 functions and events that are arranged by local organisations andbusinesses, voluntary bodies, schools and clubs. The Mayor for 2007/08 is Cllr Ann Kemp.The Deputy Mayor is Cllr Chris Smith and traditionally, the Deputy Mayor is then electedMayor in the following year.If you’re not sure which ward you live inyou can call our Electoral Services team on01732 876022 oremail electoral.services@tmbc.gov.uk.www.tmbc.gov.uk16 17

Councillors Conservative Liberal DemocratCage GreenCllr Nicolas Heslop37 Pembury Road,TonbridgeTN9 2JB01732 368240CastleCllr Owen BaldockLuccombe, 26 Great Elms,Hadlow, TonbridgeTN11 0HT01732 852491Your A to Z guideCastleto council servicesCllr Vivian Branson26 Longmead Way,TonbridgeTN10 3TG07785 760995DittonCllr Mrs Carol Grant37 Cobdown Close,Ditton, AylesfordME20 6SZ01732 871517DittonCllr Barry Stone10 Acorn Grove,Ditton, AylesfordME20 6EJ01622 718807East MallingCllr Mrs Liz Simpson3 Columbine Road,East Malling, West MallingME19 6EP01732 870356East MallingCllr Mrs Christine WoodgerDerbies, 233 Well Street,East Malling, West MallingME19 6JW01732 841726East Peckham &Golden GreenCllr Mrs Elizabeth Holland28 Old Road,East Peckham, TonbridgeTN12 5ET 01622 871329East Peckham &Golden GreenCllr Howard RogersCockle Oast, Hartlake Road,Golden Green, TonbridgeTN11 OBL 01732 850329Hadlow, Mereworth &West PeckhamCllr Mrs Jill Anderson27 Great Elms, Hadlow,Tonbridge TN11 0HT01732 850445HighamCllr Gordon Court187 Hadlow Road,TonbridgeTN10 4LP01732 353406HighamCllr Christohpher Smith43 Knowsley Way,Hildenborough,Tonbridge TN11 9LQ01732 833742HildenboroughCllr Michael DobsonFroxfield, 98 TonbridgeRoad, Hildenborough,Tonbridge TN11 9BT01732 833759HildenboroughCllr Mark Rhodes27 Hawden Close,Hildenborough,TonbridgeTN11 9BP01732 833125IghthamCllr Rodney Chartres2 Mote Cottages,Ivy Hatch,SevenoaksTN15 0NT01732 811031Leisure Pass savingsJuddCllr Peter Bolt25 Cardinal CloseTonbridgeTN9 2EN01732 366702JuddCllr David Cure9 Lime Tree CloseTonbridgeTN9 1LR01732 369299Kings HillCllr Christopher Brown54 Lapins Lane, Kings Hill,West MallingME19 4LA01732 843514Kings HillCllr Trevor Robins4 Lindel Court, Kings Hill,West MallingME19 4HQ01732 873072Larkfield NorthCllr John Clements43 St Peters Road, Ditton,AylesfordME20 6PF01732 841216DownsCllr Matthew BalfourSt Pirans House,Teston Road, Offham, WestMalling ME19 5DP01732 870253DownsCllr Mrs Ann KempGreat Reeds, Ford Lane,Trottiscliffe, West Malling,ME19 5DP01732 822281Hadlow, Mereworth &West PeckhamCllr Miss Janet Sergison23 The Maltings, CarpentersLane, Hadlow, TonbridgeTN11 0DQ 01732 851663HighamCllr David Alkman64 Allington Drive,TonbridgeTN10 4HH01732 366128If you live in the borough and receive anincome or disability-related benefit thenyou could be eligible for the Council’sLeisure Pass. The Leisure Pass givesyou a 50 per cent reduction in fees ona host of Council leisure programmesincluding the Summer Playscheme,Activate and Y – 2 Crew and at all of theCouncil’s leisure facilities. Call 01732876166 to find out more or download anapplication form at www.tmbc.gov.ukAngel Centre,Tonbridge Y-2 CrewTonbridge Swimming PoolLarkfield Leisure CentreTonbridge Sports GroundPoult Wood Golf CentreSummer Play Scheme Tonbridge CastleTonbridge AllotmentsActivate Courses Youth TogetherTonbridge Castle Festival ofMusic & FireworksLeisure PassA free card that entitles you to enjoy discounts on leisure activities providedby Tonbridge & Malling Borough Council for those in receipt of:• Unemployment Benefit• Job Seekers Allowance• Disability Benefit• Incapacity or Invalidity Benefit• Income Support• Working Tax/Pension CreditFor further information on the Leisure Pass please collect a leaflet fromany of the facilities mentioned above or telephone01732 876175Website: www.tmbc.gov.uk • Email: leisure.services@tmbc.gov.uk18www.tmbc.gov.uk19

world.numerous cash prizes.Theprojectwi l finishwith a two-dayfestival in Marchto do to improve our children’s future.”www.arcticvoice.org.food hygiene rating system.Councillors Conservative Liberal DemocratLarkfield NorthCllr David Thornewell49 Betjeman Close,Larkfield, AylesfordME20 6TQ01732 847415Larkfield SouthCllr David Lettington3 Columbine Road,East Malling, West MallingME19 6EP01732 870356Your A to Z guideLarkfield Southto council servicesCllr Mrs Anita OakleyMedway Lodge, 16BThe Ferns, Larkfield,Aylesford ME20 6NE01732 844383MedwayCllr Andy Allison142 Hunt Road,TonbridgeTN10 4BH01732 356737MedwayCllr Russell Lancaster19 Mill Stream Place,TonbridgeTN9 1QJ01732 351056Snodland EastCllr Mrs Barbara Brown3 St Katherines Lane,SnodlandME6 5EH01634 242760Snodland EastCllr David Keeley33 Godden Road,SnodlandME6 5HF01634 240707Snodland WestCllr Mrs Sonia Boakes14 Cox’s Close,SnodlandME6 5RA01634 242416Snodland WestCllr Miss Anne Moloney7 Sharnal Lane,SnodlandME6 5QR01634 244601Snodland WestCllr Les Withey8 Hegarty Court,SnodlandME6 5BW01634 249449TrenchCllr Ms Jean Atkinson9 Tamar Road,TonbridgeTN10 3JS01732 368255TrenchCllr Michael MacDonald117 London Road,TonbridgeTN10 3AN01732 364140VauxhallCllr Mrs Maria Heslop37 Pembury Road,TonbridgeTN9 2JB01732 368240VauxhallCllr Ms Sarah Spence41 Priory Road,TonbridgeTN9 2AS01732 356387WateringburyCllr Mrs Frances EnglishManor Farm Cottage,78 Old Road, Wateringbury,Maidstone ME18 5PP01622 812471West Malling & LeybourneCllr Mrs Sasha LuckWaterlane Farmhouse,Water Lane, Chegworth,Harrietsham ME17 1DE01622 851379West Malling & LeybourneCllr Brian Luker14 Park Road, Leybourne,West MallingME19 5HP01732 842312West Malling & LeybourneCllr Mark WorrallCarpenters, 136 Offham Road,West MallingME19 6RF01732 843217WrothamCllr Martin CoffinHill Park Farm, Wrotham HillRoad, Wrotham, SevenoaksTN15 7PX01732 823918Climate change –how can you help?CarbonFootprintHere & NowWe’re like canariesin a coalmine...In North Canada the ice caps are melting and thewhole way of life of the Inuit people is under threatas the devastating effects of climate change beginto take hold. One young Inuit pupil from Inuvikdescribed how she was feeling to a TonbridgeGrammar School student as they cha ted over alive internet video link-up: ‘We fee like canariesin a coal mine’, she said, and there’s no doub thatwhat is happening in North Canada should act as awarning to the rest of the world. The school link upwas organised by explorer Glenn Mo ris who set up acharity called Arctic Voice to raise awareness of theclimate change issues he had witnessed around the2008, which the organisers hope wi l includea host of musical performances at various venues in Tonbridgeincluding an ‘unplugged’ concert at Tonbridge Castle; eco fairs;a conference on global warming; live internet video interactionwith communities threatened by climate change around theworld; and a candlelit proce sion up the High Street.Tonbridge Grammar School teacher Charlo te Lane says: “Wecan a l do something to help reduce carbon emissions andreduce the threat of climate change. The me sage we want getacross is tha the time for excuses was yesterday and that weshould all ‘start local and think global’ in terms of what we needBack in Tonbridge, a community project is gaining momentumto help raise awarene s of global warming and galvanise localpeople into action to help tackle climate change before it’s tooIf you’d like to get involved in the Canaries in a coal mine projectlate.or you’d like more information abou the competitions, pleaseca l Charlo te Lane on 01732 365125 or emailTeachers from Tonbridge Grammar School, Hi lview School clane@tgs.kent.sch.uk or visit www.canariesinacoalmine.com orfor Girls and Tonbridge School are leading the project, whichalready has the support of many other local schools, Tonbridge& Malling Borough Council, busine ses and community groups.Over the next five months, the ‘Canaries’ team will be launchinga variety of creative competitions to show that being ‘green’needn’t be a chore but a pleasure. Competitions will includeart, film making, photography, e say writing, music and poetryand everyone wi l be able to take part. Many local businesseshave already donated some fantastic prizes including a day in aprofessional recording studio, a digital camcorder, a bicycle andWINTER 2007Your council, Your communityINSIDE >>>5Dine out in confidenceCheck out your local restaurant or foodbusiness on the new Scores on the Doors6Looking ahead to Campus 21Find out how West Kent Co lege wi l betransformed over the nex three years.9Larkfield Lifestyles makeoverStep into a life of health and fitness atthe new-look health and fitness suite.www.tmbc.gov.ukLook out foryour free copyof Here & Now,your Councilnewspaperdelivered freeto residentsfour timesa year. Forextra copies,call 01732876008.Helping to beat benefit fraudThe Council is committed to ensuringthat everyone who is entitled to Housingand Council Tax Benefit receives it.However, anyone receiving benefit has alegal duty to notify the Council promptlyof any changes that may affect theamount of benefit that they are entitled toreceive. Any changes can be reported bytelephone, in writing or online atwww.tmbc.gov.uk. If you suspect thatsomeone is claiming benefit fraudulentlythen please telephone us, in confidence,on 01732 876337 or let us know by usingour online reporter.Helping to tackle the causes and effects ofclimate change is now one of the Council’skey priorities. By working with local groups,schools and other organisations across theborough we aim to help raise awarenessof how greenhouse gases, particularlycarbon dioxide, are gradually warming upour planet causing higher temperatures withmore droughts and heat waves, a rise in sealevel with increased risk of flooding and anincrease in extreme weather conditions. Findout how you can do your bit to reduce carbondioxide emissions at www.tmbc.gov.uk20www.tmbc.gov.uk 21

Tonbridge & Malling Borough Council offices and surgeriesTonbridge Castle officeCastle Street, Tonbridge TN9 1BGCustomer Services: 01732 876322Open: 8.30am to 5pm Monday to FridayNote: Tourism and Customer Services also open weekendsEast Malling enquiry surgery18 Twisden Road, East MallingOpen: 10am to 1pm ThursdaysLarkfield enquiry surgeryThe Library, Martin Square, LarkfieldOpen: 9am to 12.30pm and 1pm to 4pm Mondays and TuesdaysSnodland enquiry surgeryKCC Library, High Street, SnodlandOpen: 9am to 12.30pm FridaysKings Hill (main office)Gibson Building, Gibson Drive, Kings Hill, West Malling,Kent ME19 4LZ Open: 8.30am to 5pm Monday to FridaySwitchboard..................................................01732 844522SMS (text).....................................................07781 482959General fax...................................................01732 842170Minicom........................................................01732 874958Emergency ‘out of hours’..............................01732 844522Other useful numbersAge Concern.........................................01732 366100 (Tonbridge).........................................01732 848008 (West Malling)Business Link Kent................................08457 226655Chambers of Trade & Commerce..........01622 695544 (Maidstone)..........01634 241802 (Snodland)..........01732 366653 (Tonbridge)Citizens’ Advice Bureaux.......................01732 350099 (Tonbridge)........................01732 845501 (West Malling)Crimestoppers.......................................0800 555 111Domestic Violence Helpline (24 hr).......0808 2000 247Environment Agency Floodline..............0845 9881188Homophobia Hate Crime Hotline...........0800 328 9162Kent County Council..............................01622 671411Kent Fire & Rescue Service HQ............01622 692121South West Kent Primary Care Trust....01622 710161Kent Police (non emergency only)........01732 771055Maidstone Borough Council..................01622 602000NHS Direct............................................0845 4647Racial Incident Reporting Line..............0800 138 1624Sevenoaks District Council....................01732 227000Trading Standards Advice Line..............08457 585497Tunbridge Wells Borough Council.........01892 526121Victim Support Service..........................01622 690103West Kent NHS & Social Care Trust.....01732 520400Women’s Support Service.....................01622 761146Tonbridge CastleMaking the most of your leisure timeThe Council provides an accessibleand high quality range of leisurecentres across the borough. Withdedicated Lifestyles fitness andhealth suites, pools for fun andfitness and sports halls offeringcourses and pay and play activities,each centre offers a wide variety ofleisure activities to suit all ages andabilities. So if you’re looking to kickstart or improve your fitness levelwhy not find out more?Visit www.angelcentre.co.ukwww.larkfieldleisure.co.ukwww.poultwoodgolf.co.ukor www.tonbridgepool.co.uk22www.tmbc.gov.uk23

www.tmbc.gov.ukTonbridge & Malling Borough Council, Gibson Building, Gibson Drive, Kings Hill, West Malling ME19 4LZTel: 01732 844522 Fax: 01732 842170 Minicom: 01732 874958