FonoMail 2000 - Wats Telecom

FonoMail 2000The reassurance of a professional telephone imageCall reception and handling plays a fundamentalrole in the success of a business,yet is often given a low priority. First impressionscount: Confidence in your callreception and handling breedsconfidence in your companyand your products.The telephone is in effectthe front door to yourcompany, and the wayin which a call is receivedis often the first impressionmade on a potential client .Vast amounts of money are invested inadvertising to persuade potential clients tocall, but how much is spent on handlingthese calls when they arrive? A lost call is alost business opportunity.Quick and efficient handling of incomingcalls creates a professional image. Neglectthis area and you neglect potential clients,neglect this area and you risk seeing yourbusiness go elsewhere.The ability to respond at peak times,during breaks or at night will make thedifference between you and your competitors.FonoMail 2000 is a dependable and costeffectivevoice mail platform. Its automaticattendant and voice mail functions arecomplemented by unified messagingcapabilities, which allow the user to receivevocal messages through the Internet.FonoMail 2000 enhances the performanceof your PBX and gives you the peace ofmind that callers will be efficiently attended24 hours a day.

... Improved communicationflow, higher productivity,increased client satisfaction,cost reductions.Tangible benefits...FonoMail 2000 has been specifically designed to respond tothe communications needs of companies in the new millennium.It is a highly flexible platform capable of evolving as yourcompany grows, through the addition of further ports andmemory capacity to the basic system configuration.FonoMail 2000 is fully interactive with any PBX supporting aDTMF or V24 protocol.The unit comes equipped with 3 languages ensuring that in thisever growing climate of international business markets, all yourclients will be equally well receivedA powerful graphic applications generator allows the creation ofspecial applications and the customization of the system, in orderto meet the specific needs of your company.Telemaintenance and Telemanagement features are available withFonoMail 2000 and key functions such as mailbox creation,the recording of personal mailbox messages, parametermodification and the changing of the auto attendant greetingmessages may be carried out on a remote basis.Group 1Ext. 12Ext. 15Ext. 16AnalogExtensionsVoice MailAutomaticAttendant24 hourInformationExt. 17Ext. 26Group 3Ext. 18Ext. 19Ext. 24PBXOperatorExternallines

STATISTICS AND GRAPHSStatistics GraphStatistics60 Transfers to Sales: 17Transfers to Accounts: 450Transfers to Customer Service: 10French option: 240Transfers to the operator: 7Total calls: 5330Messages left: 6201001 2 3 4 5 6 7Fonomail 2000 provides a variety of statisticsregarding the frequency with which callersselect the different options (the number ofmessages left, the number of calls attended bythe automatic attendant, the number of callsabandoned, etc). These statistics may bepresented numerically or graphically, or sentautomatically by e-mail to the systemadministrator.Technical Specifications:Capacity:2 - 8 analog ports (RJ-11 connection).Mailboxes: 1000Memory:2 - 12 hours flash or hard disk (minimum 500 hoursrecording time).Interactivity protocols: DTMF, V24.Power rating:100 - 240 VAC, 40 VA.Message notification:E-mail, LED, phone display message, periodic calls toa remote number, SMS.Distribution lists: Max. 9.Languages:3 per unit.Graphic user interface (GUI): YesStatistics:YesMessage recording:Local or remote. Automatic conversion of .WAV files.Calendar:Weekly, incorporating holidays schedule.Application schedule:Yes, with 15 minute intervals.Unified messaging:YesThe Jusan product familyC/ Vivero nº 5, 28040 Madrid SPAIN • Tel.: +34 91 456 0110 • Fax. + 34 91 553 1411 • www.jusan.es • jusan@jusan.es©Jusan S.A 2001. Jusan reserves the right to modify the above characteristics without prior notice.