Charis Grants Limited – understanding energy trust funds

We are helping over 1.5 million vulnerablecustomers and those who have payment difficultiesHome Energy CarePriority Service• Offered to our most vulnerable customers, 500,000 Registered• For older, disabled or living with an illness• Free gas safety checks, password security and Braille or largeprint billsExtra help for thosein payment difficultyEssentials• Provided tailored payment plan support to over 400k customers• With our charity partners we have carried out c. 250k benefitchecks; unlocking an average of £800 per customer pa• British Gas Energy Trust, £3.3 m pa since 2004 tohelp those in energy and household debt• A holistic package offering free energy efficiency, debt advice,benefits assessments and Charity Partner referrals• 340k customers receiving a discounted tariff, saving a dual fuelcustomer an average £122 pa• Specialist helpline – 160k calls paSlide 8