2010 Activity Report - Bureau Veritas

Corporate social responsibilityComplying withour business ethicsWe have built a global business based on our longstanding reputation for expertise.This reputation is an invaluable asset for the Group and reflects our core values.CODE OF ETHICSOur Code of Ethics specifies the ethical values, principlesand rules governing the delivery of Bureau Veritas services.They are the foundation for our growth and developmentand underlie the relationships of trust we forge with clients,employees and commercial partners.In 2010, our Code of Ethics was made available in22 languages and our internal procedures in 6 languages.We also implemented a compulsory e-learning trainingmodule available in 12 languages, which was completed by96% of our employees around the world.Bureau Veritas’ core values:• Integrity and ethics;• Impartiality and independence;• Respect for all individuals;• Social and environmentalresponsibility.Our compliance programThe Group’s values are constantly enforcedthroughout our organization. It is especiallyimperative that our employees carry out their workin an independent manner and deliver their findingsto clients free from any undue influence.In keeping with the requirements of our profession,our compliance program includes a Code of Ethics,a manual of internal procedures, dedicated trainingfor employees and managers and internaland external audit procedures.36