Coasters urged to think local - Devonport City Council

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Devonport excellence awards best yetKristy still providing top service after 14 yearsIT WAS a good mix of youngand old at this year’sDevonport City PromotionsAwards for Excellence.Customer service veteransand young trainees were thetoast of the town, recognisedfor their outstanding service tothe general public.About 250 people attended theawards evening held at theDevonport RSL Club onSeptember 8, making it theaward’s biggest year.‘‘It was a really fun night andthe biggest ever,’’ DevonportCity Promotions executiveofficer Tracy Harding said.Customer service masters,Kristy Richardson and HeatherHampson were praised fortheir long affiliation withservice winning the B&EIndividual Excellence inService Award and SoroptimistInternational Health CareAward respectively.‘‘I think Kristy has beenworking at Tony DaviesPharmacy for 13 years, andHeather at Mersey PharmacyNakita Harris, of Headway Hair Studio, with Rob McDowell, of NGTTraining, took out the Devonport City Promotions Awards forExcellence Trainee Apprenticeship title.for 19 years,’’ Miss Hardingsaid.‘‘They are certainly leadingby example.’’Young up-and-coming serviceproviders seem to have taken aleaf out of the veterans’ bookwith their customer serviceskills being recognised.Nakita Harris, from HeadwayHair Studio, was awarded theNGT Trainee ApprenticeshipAward and Nick Pedley, fromWoolworths, claimed the SeaFM Encouragement Award.‘‘For two young people, theyspoke oustandingly,’’ MissHarding said.Miss Harding said customerservice was paramount forbusiness success.‘‘They (customer serviceproviders) are really the breadand butter of the business,’’Miss Harding said.‘‘Without them, you wouldn’tpay wages so really customerservice should be at theforefront.’’KRISTY Richardson was fresh out ofhigh school when she heard therewas a job vacancy at Tony DaviesPharmacy.‘‘I took in my resume and the nextday I got a phone call asking me tocome in for an interview,’’ MsRichardson said.It has been about 14 years since MsRichardson first set foot in thepharmacy and she has not lookedback since. Awarded the 2007Devonport City Promotions B&E IndividualExcellence in Service Award,Ms Richardson has been a runner-upfor the award in previous years.‘‘I was really surprised because thestandard was very high this year,’’Ms Richardson said.And the winners are...KristyRichardson‘‘I was stuck forwords when Iwent to give myspeech andusually I have thegift of the gab.’’The Devonportlocal said it wasvital forbusinesses toenforce goodcustomer servicepractices.‘‘It is the makings or breakings of abusiness,’’ Ms Richardson said.Ms Richarson said her thirst to keepup with product knowledge hadcontributed to her good rapport withcustomers.■ B&E Individual Excellence in ServiceAward: Kristy Richardson, Tony DaviesPharmacy.■ The Advocate Best Large BusinessAward: Xcel Fitness.■ The Advocate Best Owner/Operator/Small Business Award: Jega Bodycare.■ Southern Cross Office ProfessionalAward: Jessi Outram, Badcocks P/L.■ Soroptimist International Health CareAward: Heather Hampson, MerseyPharmacy.■ Pride In Workmanship Awards: RotaryClub of Devonport Retail: SharnoHealy, My Style My Size.Rotary Club of Devonport North, Commerce:Penny Grundy, B&E. RotaryClub of Devonport South-East, Hospitality:Scherie Carroll, Bellas.■ CRS Australia Diversity in EmploymentAward: Mersey Sheetmetal.■ WIN Television Diversity in EmploymentEncouragement Award: IndianAffair.■ NGT Trainee Apprenticeship Award:Nakita Harris, Headway Hair Studio.■ Sea FM Encouragement Award: NickPedley, Woolworths.■ Heart 900 7AD Customer StoryAward: Sarah Cole, Serenity Hairdressing.PHONE: 6491 1686MOBILE: 0428 140 466Spring Street, Sheffield● Roadworks, Carparks &Subdivisions● Trenching & PipeLaying● Dam Construction &Block Clearing● Truck & Plant Hire -Including Excavators4.5 tonne to 20 tonne,Graders, Rollers● Suppliers of Quality Assured Road Gravel, Drain Metal & Pipe Bedding● Gravel● Dirt● Bricks● ConcreteAny of these materialsare suitable for ourlandfill site● Stockpile GravelFOR SALEHILLCREST ROADDEVONPORT4090336 MLPage 20 Devonport Times October 2007
ISSN 1039-8503 NEWSLETTER Vol. 15, No.10, October 2007EXPRESSIONS OF INTEREST SOUGHT FOR"NEIGHBOURHOOD STREET TREE" PLANDevonport City Council is seekingexpressions of Interest fromresidents for a “Street Tree In YourNeighbourhood" programme.A section of the recently adoptedPublic Open Space Guidelinesand Standards included aStreetscape Revitalisation Plan. Itis hoped this Plan will form theframework for the development ofDevonport's annual StreetscapePlanting Programme, which wasundertaken by Council's Parks andGardens Team.The Plan identifies four differentstreetscape classes, which, in mostcases, correlate to the current roadhierarchy.For example, they are main roadthoroughfares (Class 1), secondaryroads (Class 2), Arterial/ collectorroads (Class 3) to neighbourhoodstreets. (Class 4)Class 1 (main roads) is givenhighest priority while Class 4(neighbourhood streets) is giventhe least.As the community wouldappreciate, some people love treesand others despise them. ButDevonport has many roads, all ofwhich require street trees. These,of course, will take Council manyyears to plant out.Council has already determinedthe priority of planting asdiscussed above, although itwould like to give residents,(especially those in Class 4 whichrepresents most of the city), theopportunity to express theirinterest in selecting a street tree.The more suggestions Councilgets from a particular street, themore chance it has of altering itspriorities for planting.Thus, to reduce the time framesfor residents waiting for a streettree, Council's Street and ParkTree Working Group hasdeveloped an expression ofinterest form.This form provides residents withthe opportunity to nominate astreet which they feel should beadded to the Council's alreadydeveloped tree planting priorityschedule.These forms will be reviewed andcollated by the Working Groupand the most popular street orsection of street will be includedin the following year's annualplanting program. Forms may becollected from Council's receptionarea.As the ratepayers of William Street(Fourways Commercial Strip) andOldaker Street (from North FentonStreet intersection to WilliamStreet) already know, DevonportCouncil's Parks and GardensWorks Team has been plantingtrees in those streets during thepast month.A mail out to the ratepayers ofboth streets, informing of them ofCouncil's intentions, was sent outsome time ago and only tworequests were received byCouncil's Parks and GardensTeam Leader for a tree not to beplanted on particular nature strips,The trees selected, were shortlisted from the recommended treelist for Devonport, found in therecently adopted Devonport CityCouncil Public Open SpaceGuidelines.They were Magnolia grandiflora‘Little Gem', Dwarf Magnolia, forWilliam Street and Pyruscalleryana ‘Chanticleer',Ornamental Pear for OldakerStreet.The Magnolia chosen, is a smallstaturedevergreen tree suitable forplanter boxes which has large darkgreen glossy leaves and produces afragrant white flower during springand summer ,The ornamental pear, is the samespecies already planted in theRooke Street Mall.They provide magic autumncolours with a narrow growthhabit, which is ideal for the trafficOldaker Street receives.As a part of the planting process,the existing plantings will beremoved from the William StreetPlanter Boxes, although annualswill be reintroduced once treeplanting has occurred.The existing trees in OldakerStreet will be removed due to theirlateral growth habit, to ensureuniformity within the street. Forenquiries about the plantingprogram please contact Council'sParks and Reserves Team Leaderon 6420 2700.Above: Pyrus calleryana Chanticleer andRight: Magnolia grandiflora “Little Gem"which are being planted out in OldakerStreet and in the Fourways planter boxes.4070869 LMTop Centre Topics October 2007 Page 21
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Page 6 and 7: He Said, She SaidEACH month the Dev
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Page 22: Vol. 15 No.10, October 2007NEWSLETT

Coasters urged to think local - Devonport City Council

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