PayClock USB to Serial Converter User Manual - Lathem Time ...

PayClock USB to SerialConverterInstallation and User GuideVersion 1.2Lathem Time

Table of Contents1. Introduction....................................................................................................................................................................... 11.1 Features ..................................................................................................................................................................... 11.2 System Requirements................................................................................................................................................ 11.3 Package Contents...................................................................................................................................................... 11.4 Connectors................................................................................................................................................................. 12. Installing USB to Serial Converter.................................................................................................................................... 22.1 Driver Installation ....................................................................................................................................................... 22.1.1 For Windows 98/SE users .................................................................................................................................. 22.1.2 For Windows ME users....................................................................................................................................... 42.1.3 For Windows 2000 users .................................................................................................................................... 42.1.4 For Windows XP users ....................................................................................................................................... 62.3 Change the COM port number (Windows 2000/XP).................................................................................................. 83. Uninstalling the Converter .............................................................................................................................................. 103.1 For Windows 98/ME/2000/XP:................................................................................................................................. 104. USB to Serial Communications ...................................................................................................................................... 114.1 Connecting to a PayClock Terminal......................................................................................................................... 115. Troubleshooting the USB to Serial Converter ................................................................................................................ 12

1. IntroductionHow to find a lightest way to contact your PayClock terminal to the USB port on your computer?Lathem’s USB to Serial Converter operates as a bridge between the USB port and a standardRS232 Serial Port. Simply hook the USB cable connection to the port on the computer and it canconnect to the PC100 for communications.1.1 Features1. Compliant with the USB 1.1 version specification2. Support RS232 serial interface3. Support 500 kbps data transfer rate4. USB suspend condition5. Plug & play compatible6. USB host device drivers available7. Draw its power from the USB connection – no requirement of an extra power adapter1.2 System Requirements1. IBM-Compatible computer.2. Windows 98SE/ME/2000/XP3. One available USB Port4. A minimum of 64mb RAM5. Pentium 233 MHz or higher1.3 Package ContentsThe product you purchased should contain:1. USB to Serial Converter.2. Software CD Driver.3. User’s Manual1.4 Connectors1. One USB type A Connector.2. One male DB-9 Connector.Figure 11

2. Installing USB to Serial Converter1. Power on your computer and make sure that the USB port is enabled and workingproperly.2. Connect the cable of USB to Serial Converter to the USB port of your computer.3. Windows will detect the USB to Serial device. Please refer to "Driver Installation" sectionto setup the driver.2.1 Driver InstallationPlease make sure that the driver CD is inserted in your CD-ROM drive and follow the steps bellow.2.1.1 For Windows 98/SE usersA1. Press “Next” to continue.(Reference Figure A-1)Figure A-1A2. Select “Search for the best driver foryour device [Recommended]” and press“next” to continue.(Reference Figure A-2)Figure A-22

A3. Check “Specify a location” and click“Browse” to select the location of the CDRom drive. Make sure the Driver CD isinserted. Press “Next” to start thesearching process.(Reference Figure A-3)Figure A-3A4. Press “Next to start the installationprocess.(Reference Figure A-4)Figure A-4A5. Finally, press “Finish: and then yourdevise is now ready to work. A Restartof Windows might be necessary.(Reference Figure A-5)Figure A-53

2.1.2 For Windows ME usersB1. Select “Specify the location of thedriver” and press “Next” to continue.(Reference Figure B-1)Figure B-1B2. Check “Specify a location” and click“Browse” to select the location of the CDRom drive. Make sure the Driver CD isinserted. Press “Next” to start thesearching process.(Reference Figure B-2)Figure B-2And then follow the same procedures A4, A5 as for Windows 98/SE to complete the installationprocess.2.1.3 For Windows 2000 usersC1. Press “Next” to continue.(Reference Figure C-1)Figure C-14

C2. Select “Search for a suitable driverfor my device [Recommended]” andpress “Next” to continue.(Reference Figure C-2)Figure C-2C3. Check “CD-ROM drive” and press“Next” to start the searching process.(Reference Figure C-3)Figure C-3C4. Press “Next” to start the installationprocess.(Reference Figure C-4)Figure C-45

C5. Finally press “Finish” and then yourdevice is now ready to work.(Reference Figure C-5)Figure C-52.1.4 For Windows XP usersD1. Tick “Install the softwareautomatically”, and press “Next” tocontinue.(Reference Figure D-1)Figure D-1D2. You may receive a message, as shownin Figure D-2. This driver is fully compatiblewith Windows XP so you just need to press“continue anyway” to start the installationprocess.(Reference Figure D-2)Figure D-26

D3. Finally press “Finish” and then yourdevice is now ready to work.(Reference Figure D-3)Figure D-3Congratulations!! You havefinished installing USB to SerialConverter to communicate withyour PayClock Terminal.Please click on the Start, Settings,and Control Panel, double clickSystem, and click on DeviceManager. Please double check thePorts and Universal Serial Buscontroller in the Device Manager.(Reference Figure 2)Figure 27

2.3 Change the COM port number (Windows 2000/XP)1. Double click My Computer, ControlPanel, and System.2. Click Hardware tab and then clickDevice Manager.3. Click "Ports (COM & LPT)" anddouble click on the device (ProlificUSB-to-Serial Comm Port) to viewproperties.(Reference Figure 5)4. Inside the USB-to-Serial Comm PortProperties, click on the Port Settingstab. Click on the Advanced button.(Reference Figure 6)Figure 5Figure 68

5. Inside the Advanced Settings, click on the COM Port Number and check whatother port numbers are unused. If it so happens that Windows assigned aCOM5 to the device, you may try to reassign it to a lower unused port number.Click OK when finished. Try running HyperTerminal to test if the new portnumber is OK.(Reference Figure 7)Figure 7Note: PayClock only supports up to COM8 and will not work if the port is assigned toCOM9 or higher.6. Once you have verified the device to be properly installed, you may nowproceed to using the USB to Serial adapter in connecting to serial devices.Attached the serial device to the serial port of the adapter and then plug in theUSB connector to the USB port of your computer. Use the supplied driver of theserial device if needed.9

3. Uninstalling the Converter3.1 For Windows 98/ME/2000/XP:If you want to remove the driver for USB to Serial Converter, you can uninstall it by simply runDRemover98_2K.exe in root \Driver\Windows\ from the “USB2Serial” CD, follow the instructions andreboot your computer.10

4. USB to Serial Communications4.1 Connecting to a PayClock TerminalAfter setting up the USB to Serial Converter and obtaining the assigned COMM port, connecting toa PayClock would be the same as connecting a normal RS232 connection.In PayClock, if Terminal Manager is not enabled, clickSetup | System | Terminal and choose the COMM portthat was acquired by the Prolific USB to SerialConverter in the Device Manager as the COMM port inthe Communications. If running PayClock EZ version3.61 or higher, the software should search for andlocate the PayClock terminal, depending on theterminal firmware version.If Terminal Manager is enabled, the user would select the COMM port onthe Connections tab of the Terminal Properties window.11

5. Troubleshooting the USB to Serial ConverterThere may be instances where a user, for some reason, needs to remove the driver for the USB toSerial Converter and run into issues with trying to reinstall the drivers.With Windows XP, the user may get the message stating,“The software you are installing for this hardware had notpassed Windows Logo testing to verify its compatibility withWindows XP.”This is an issue where the drivers for the USB to SerialConverter somehow didn’t get fully uninstalled whenremoving the unit from the computer prior to trying toreinstall the unit.If the user clicks Continue Anyway, the computer willask for the location of the ser2pl.sys file, which islocated on the CD. When clicking OK to continue withthe installation, the original message of, “The softwareyou are installing for this hardware had not passedWindows Logo testing to verify its compatibility withWindows XP,” may reappear.In the event of “The software you are installing for this hardware had not passed Windows Logotesting to verify its compatibility with Windows XP” messages recurring, the manufacturer of theProlific USB to Serial Converter has an Installer that isn't on the Prolific CD Rom that forces theinstallation of the driver. It is currently located athttp://sewelld.com/USBtoSerialSupportWindows.asp. The file name is USBtoSerialInstaller.exe.After using the installer, you will be able to install the USB to Serial Converter on any availableUSB port. The installation will take any available COMM port address and assign it to the USB toSerial Converter.12