Social Responsibilityand StakeholdersInformation PolicyRussian and foreign media, as well as businesscommunity and analysts, widely discussedthe working trip of V.I. Strzhalkovsky, GeneralDirector of the Company, to the USA in May<strong>2011</strong>. In the USA (New York and Boston), V.I.Strzhalkovsky held a number of meetings withinstitutional investors in the Company’s stocks.At the meetings, they discussed importantissues related to the results and prospectsof the Company’s growth, including: resultsand plans with respect to key domestic andinternational investment projects, the situationin sales markets, cost cutbacks by the Company’smanagement, the production modernizationprogram, environmental solutions, results ofthe capitalization enhancement program, etc.The meetings were very efficient, and investorsexpressed their gratitude to the Company’smanagement forthe feedback opportunityand highly appreciated the Company’s growthprospects.The working visit by General Director V.I.Strzhalkovsky to the Republic of Indonesia inOctober <strong>2011</strong> draw much attention of Russianand international media. In his capacity of a Co-Chairman of the Russian and Indonesian BusinessCouncil, V.I. Strzhalkovsky took part in a summitof the Russo-Indonesian Commission.Both Russian and international media highlyvalued the significance of the working meetingof MMC Norilsk Nickel’s General DirectorV.I.Strzhalkovsky and South-African PresidentJacob Zuma in Sochi in July <strong>2011</strong>. At the meeting,they discussed implementation of the Company’sprojects in South Africa, and arrangementspreviously reached during the signing of theDeclaration of Strategic Partnership betweenMMC Norilsk Nickel and the South AfricanNational Department of Mineral Resources.In <strong>2011</strong>, federal, regional and internationalmedia also paid much attention to events thatwere important for the Company. They includethe adoption of the Production DevelopmentStrategy of the Company for the Period until2025, the announcement and running of aninternational bidding procedure for sulphurdioxide disposal, acceptance and commissioningof a unique icebreaker-class tanker, a publichearing by the Public Council of the FederalService for Supervision of Nature Resources in thetown of Norilsk and other events.In order to better inform stakeholders aboutvarious aspects of the Company’s strategy andactivities, the Company continuously updatedthe Press Releases and Regional News sectionsof the corporate website. In particular, thesections cover the progress of the modernizationof production facilities operated by the PolarDivision and Kola MMC.In the modern dynamic world where the velocityand form of information dissemination arecritical, and both individuals and entire companiescannot do without an Internet representation.In addition to its own corporate Internet site,MMC Norilsk Nickel also uses other onlineopportunities for more efficient and informalcreation of public awareness about its businessand promotion of corporate social responsibilityissues. They include, first of all, social networkssuch as Vkontakte (http://vkontakte.ru/feed#/club7482369) and Facebook(https://www.facebook.com/?ref=tn_tnmn#!/pages/Norilsk-Nickel/134863589889661) and the Company’s blogin LiveJournal (http://norilsk-metal.livejournal.com). Such format allows making the Company’spublic and intra-corporate relations more presentdayand entertaining unlike the official corporate26
Social Responsibilityand StakeholdersInformation Policysite and other traditional information channels.Another critical advantage of social networksand blogs is their accessibility and interactivitythat help maintaining efficient feedback from theaudience.The Company has been publishing Norilsk Nickelcorporate magazine, popular both among itsemployees and among external stakeholders,for nine years. More than 11.5 thousand copies ofthe magazine rapidly sell out in the cities of theCompany’s operations: Norilsk, Krasnoyarsk,Moscow, Sochi, Saint Petersburg and in localitiesof the Murmansk Region, such as the town ofMonchegorsk, the town of Zapolyarny and thevillage of Nickel.The magazine covers the realities and trendsin the development of MMC Norilsk Nickel,the principles of the Company’s structure,management, and marketing, those who workin the Company and those who made its namein the past. The magazine is a channel for theCompany’s management to communicate withits personnel, and a tool to reinforce corporatespirit. Among other things, the magazine alsoserves to enhance the positive attitude bythe Company’s personnel towards the formsand concepts of the Company’s activities, andstrategic solutions made by the Company’smanagement. In <strong>2011</strong>,Norilsk Nickel corporatemagazine made it to TOP-15 of the annual Ratingof Industrial Corporate Publications.In <strong>2011</strong>, the Company added a new in-flightmagazine called “Easy Flight” of TaimyrAirlinesowned by Norilsk Nickel to the range ofits magazines. The magazine is positioned as aperiodical intended to inform its readers of theadvantages and benefits of flying chosen airlinesand to entertain them in flight with positive,interesting, diversified and informative reading.At the same time, the magazine should beviewed as a part of the airlines’ strategy to build afavorable image and to promote its trademark inthe air traffic market.Information interaction with stakeholders inRussian regions is also maintained throughcorporate media: two newspapers, four radiostations and four TV channels. In <strong>2011</strong>, theCompany launched two new electronic mediainformation agencies actively operating inMurmansk (Kola Telegraph news agency) andin Krasnoyarsk (Krasnoyarsk Telegraph newsagency) that, in conjunction with the previouslyexisting Norilsk news agency called TaimyrTelegraph), helped to expand the Company’s areaof information presence in the Internet.In <strong>2011</strong>, as before, MMC Norilsk Nickel activelysupported the 4th “Northern Character”International TV Program and Film Festival (thefirst festival was held in 2008). The festival isorganized by TV-21, a Murmansk TV companyand a media asset of the Company. The objectiveof the Festival was to improve target audiences’awareness oflife in the Far North, activitiesof industrial companies developing northernregions, and environmental situation in theNorth of Europe. In <strong>2011</strong>, the TV forum included 115participants, including journalists and directorsfrom Norway, Sweden, Finland, Denmark, theNetherlands, Canada, Italy and Estonia. Russiawas represented by TV journalists from Karelia,Komi, Bashkortostan, Archangelsk Region,Ryazan, Moscow, Saint Petersburg, Norilsk,Krasnoyarsk, Izhevsk, Murmansk, Cheboksary,and Yuzhno-Sakhalinsk. In <strong>2011</strong>, 24 publicdemonstrations of movies made by the festivalparticipants were run in Murmansk and localtowns in the scope of the “Northern Character”festival.In <strong>2011</strong>, a number of socially importantoutstanding, original, large-scale and smallerevents were organized within the framework analready firmly established and mature social andcultural Norilsk project of SEVER.doc initiatedby LLC SevernyGorod Media Company, a mediaasset of OJSC MMC Norilsk Nickel. The eventsexcited much interest and active participationfrom residents of Norilsk. They ranged fromactivities aimed at promoting occupationalhealth and safety (“Daddy, think of me, think ofsafety at work!”) and traffic safety (“Zebra is YourFriend”) to large-scale citywide “winter welcomeceremony” (“Greater Argish” made it to the finalsof the “Silver Archer” National PR Awards forSiberia). “GreaterArgish” was nominated to thecategory of the ‘Best Territorial Development andPromotion Project’ and the “summer welcome”(“Dvizhukha”) ceremonies. Norilsk residentsnamed most of these activities among “majorevents of <strong>2011</strong>”.NORILSK NICKEL / Corporate SocialResponsibility Report / <strong>2011</strong>27