volume 16, number 1 - UDC Law Review

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\\jciprod01\productn\D\DCR\16-1\DCR104.txt unknown Seq: 1 29-JAN-13 10:26THE PLURAL OF ANECDOTE IS NOT DATA: 1 TEACHINGLAW STUDENTS BASIC SURVEY METHODOLOGY TOIMPROVE ACCESS TO JUSTICE IN UNEMPLOYMENTINSURANCE APPEALS*Enrique S. Pumar** and Faith Mullen***INTRODUCTIONThis project has its origins at the University of the District of Columbia DavidA. Clarke School of Law (UDC). In March 2008, UDC hosted a meeting betweenthe Pro Bono Committee of the District of Columbia Office of AdministrativeHearings, and clinical professors and pro bono coordinators from several lawschools in the District of Columbia. At that meeting, the Pro Bono Committeeinitiated a dialogue about how to better meet the needs of self-represented individualswho appear before the Office of Administrative Hearings (OAH) andextended an invitation to attend some OAH hearings. Professor Mullen acceptedthat invitation and between March and September 2008 attended more than fortyhearings. Initially, the purpose of attending hearings was to identify case typesthat might be suitable for the law students enrolled in the General Practice Clinicat The Catholic University of America law school. It soon became clear to ProfessorMullen that a large number of individuals who appear before the OAH are1 Edith Greene, A Love-Hate Relationship, 18 JUST. SYS. J. 99, 100 (1995).* Many people helped make this project possible. We are particularly grateful to Principal AdministrativeLaw Judge Ann Yahner for her insights and practical assistance, to the administrative lawjudges who allowed us to observe their hearings and to better understand the issues around selfrepresentationin UI appeals, to Administrative Law Judge Elizabeth Figueroa for all her assistancewith project management, to the OAH Pro Bono Committee for their outreach efforts, and to thestaff of the Office of Administrative Hearings, who graciously endured our intrusion into their worklives and made us feel welcome. This work could not have been completed without the resourcefulnessand diligence of the students from The Catholic University of America Columbus School of Law(CUA) General Practice Clinic who drafted and administered the survey: Eric Berkley, Brynne Bisig,Erin Hughes, Laura Kakuk, and Catherine Knight. We also appreciate the assistance of other studentswho volunteered to help with the project when we most needed their help: Anna Bristle, AngusCrawford, Edward Bertram, and Nick Liapis. Special thanks are owed to Mark Herzog and MaureenSyracuse of the D.C. Bar Pro Bono Program, Professor Jeffrey Gutman of The George WashingtonUniversity Law School, Courtney Chappell of the Employment Justice Center, Tonya Love of theClaimant Advocacy Program, and Charles Ray of the Employer Advocacy Program for sharing theirexpertise. We appreciate the able assistance of CUA Law Librarian Emily Black. Cara Swan providedinvaluable editorial assistance. Finally, we are indebted to the Bellow Scholars Committee for selectingthe project and for its emphasis on the use of empirical research to improve access to justice.Support for this research was provided by a CUA Summer Research Grant.** Enrique S. Pumar, Ph.D., is an Associate Professor of Sociology and Faculty Fellow at theInstitute for Policy, Research and Catholic Studies at The Catholic University of America.*** Faith Mullen, J.D., is an Assistant Clinical Professor at The Columbus School of Law of TheCatholic University of America.
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volume 16, number 1 - UDC Law Review

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