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It is not often that we have something pleasurable totalk about concerning insurance! My comments arean example of the wonderful job that Robert Ellis &Associates do for our LDA members. I have been amember of the Louisiana Dental insurance plans foralmost 30 years and originally served with Bob Elliswhen he was representing Gilsbar approximately 27to 30 years ago on the insurance committee. So Iwas very familiar with Bob early on.Last year, my wife had to be treated at a hospital inanother state, which of course this was out of network.But with Bob’s help we were able to prove that the services she neededcould only be provided at another location that happened to be in another state.I cannot begin to tell you the amount of work and cooperation that Penny, Stormyand Bob did in order for us to recoup our expenses. You can imagine how expensivehospitalization is for a lengthy stay. After we got our first reimbursementcheck, we realized that the insurance company was not treating this as an in networkclaim. I want my colleagues to know that Bob Ellis himself personally tookthis issue on and we now have received a second check as a reimbursement asan in network claim. I cannot say enough to recommend Robert Ellis & Associates.I would also like to thank the LDA Council on Insurance for their dedicationin finding an insurance company that truly cares about our members. Where elsewould an LDA member get the chief executive to take on an insurance problemand work for the individual dentist? I know of only one.This is just another example of the many services that the LDA provides for itsmembers. I hope you will use this letter in getting other dentist to join the LDAand take advantage of the wonderful insurance program we have. Again, thankyou LDA and thank you Bob, Stormy and Penny for what turned out to be a betterexperience than I thought possible. Spring 2009 9