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hm - May13 - cover.indd - National Hardwood Lumber Association

hm - May13 - cover.indd - National Hardwood Lumber Association

hm - May13 - cover.indd - National Hardwood Lumber Association

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RULESCORNERQuestion: Why is My Customer Complaining about the 2 CommonI Shipped by the Book?Answer: Sometimes a customer does not understand the differencebetween 2 Common and 2a Common. The customer might thinkthat all 2 Common is going to contain 50 percent clear wood and issurprised to see 50 percent sound when the shipment is received. It is agood idea to make sure that a customer requesting 2 Common and not2a Common understands that the 2 Common order will contain 2aand 2b Common grades combined.Question: How Can I Request an Inspection in China or AnyInternational Location?Answer: If your company would like to schedule an international ordomestic inspection, please contact Chief Inspector, Dana Spessertdirectly. He can be reached by phone at 901-399-7551 or by emailat d.spessert@nhla.com.You Bring THE WOOD ...LogSavers®/FlitchSavers®We’ll Bring THE PROTECTIONProtect your logs (and your fingers),with LogSavers ® and FlitchSavers ® .1-888-END-COAT sales@uccoatings.comwww.uccoatings.comWWW.NHLA.COM MAY 2013 HARDWOOD MATTERS 15

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