Home to School Transport Policy 2010/11

5 -Pupils who are eligible for free transport will be issued with a travel passfor a commercial or non-commercial bus service, a contracted vehicle ora railway service, at the discretion of the County Council. The CountyCouncil when arranging transport will endeavour to provide maximumjourney times of 45 minutes for primary aged children and 75 minutes forsecondary aged pupils. Transport will be provided from a pointreasonably near to the parent’s home and the pupil’s school. The CountyCouncil reserves the right to withdraw transport for pupils who seriouslyor persistently misbehave on school services.(i)(ii)(iii)(iv)(v)Once a travel pass has been issued the County Council will makea charge for a replacement if it is lost/defaced during its issueperiod. The current charge is £15 (£10 for pupils whose parentsmeet the low income criteria as stipulated in (ii) below.)Fares paid whilst awaiting a replacement pass will not berefunded except for those pupils in receipt of free school meals orwhose parents are in receipt of the maximum amount of workingtax credit.Parents should note that it normally takes up to ten workingdays (and longer in busy periods such as August/September)for a pass to be issued from the date the application isreceived by the Council. Parents are advised to apply inplenty of time before the pass is required to avoid having topay fares which may not be refunded. Fares paid whilstawaiting the arrival of a travel pass will only be refunded wherethe delay is caused by the County Council.Fares will not normally be refunded in cases where eligiblepupils are unable to show their pass to the driver and a fareis incurred.It is the responsibility of the parents or carer to ensure that buspasses are renewed each school year. The process is notautomatic. Forms will be sent out to children who have hadpasses in April and new Year 7 pupils who the County Councilconsiders will be eligible, will be sent application forms in Mayeach year. If parents do not receive a renewal from they mustcontact their local area education office by the end of May, toensure that a pass will be issued in good time for thecommencement of the school year.(b)Reimbursement of Travel Costs(i)BicycleAn allowance at a rate determined by the Directorate for Childrenand Young People will be paid when a pupil who is eligible under