Mental Health Services

a physical illness or medication so it is important to eliminate physical causesfirst. A GP is able to make referrals to a psychiatrist, psychologist or counsellordepending on the person’s need. A GP is also able to prescribe medication.For referral during business hoursContact Bankstown Community Mental Health Service on 9780 2777 andask to speak to the Intake Worker. The call will then be taken by a healthprofessional who can provide initial advice and referral to the mostappropriate service.For urgent referrals after hoursContact Bankstown Hospital on 9722 8000 and ask for the Mental HealthCrisis Team.Emergency situationsIf a person is threatening to harm themselves or others, contact the Policeon 000 and/or if emergency medical attention is required contact theAmbulance Service on 000.Inpatient unitsThe Acute Inpatient Service at Banks House provides a place of safety andtreatment for people in an acute stage of a mental illness. Banks Houseconsists of a general admission unit and a special observation area. Theservice is located in Bankstown Hospital.Patient information and confidentialityHealth staff are bound by law (NSW Mental Health Act 2007) and a strictcode of conduct to treat all patient information in a confidential manner.7