WDI Newsletter 3.07 v4.qxd - Washington Duke Inn & Golf Club

3001 Cameron BoulevardDurham, NC 27705-1059919.490.0999800.443.3853www.washingtondukeinn.comYour Opinion Counts!Whether you dine at the Fairview, stayin one of our luxurious guest rooms, orattend a meeting or conference, wewant to know about the service youreceived. So that we can collect comprehensivefeedback about our performance,we’ve updated our guestsurveys, tailoring them to differenthotel areas. You can pick up a paperversion of the survey throughout thehotel. If you’ve provided your e-mailaddress when registering for anovernight stay, you will receive an electronicversion of the document as well.Within one week of submitting yourcomments our staff receives the news.If we’ve done a good job, we want tocongratulate our employees. And if weneed to improve any element of ourservice, we want to do so immediately.Thank you in advance for taking thetime to communicate with us; yourcomments will enable us to continueto offer the perfect guest experience.Noteworthy GuestsMartha Stewart, BusinesswomanRobert Kennedy, Jr., EnvironmentalistDr. Maya Angelou, AuthorDr. Sanjay Gupta, CNN chief medical correspondentNina Totenberg, National Public Radio correspondentSally Field, ActressEmployees of the MonthWuttipong Puenpipattrakul, Guest Services Representative, Jul 06Xiu Zhao, Room Attendant, Aug 06Tomas Flores Rubio, Dishwasher, Sep 06Roderick Bridgewater, Bellman, Oct 06Jan Milanak, Sales Assistant & IT, Nov 06Robert Harmon, Front of the House: Bellman, Dec 06Carlota Cruz, Heart of the House: Turndown Attendant, Dec 06Staff Additions/PromotionsPerry Baldwin, Guest Reception ManagerLaura Becker, Assistant ControllerJonathan Campbell, Director of Conference ServicesRyan Dennis, Restaurant Service ManagerDaniel Fitzgerald, Fairview Restaurant ManagerAnna Lawson, Manager in TrainingTimothy Martin, Manager In TrainingNick McCoy, Manager in TrainingFrank Paris, Banquet Sous ChefElizabeth Pendergrass, Catering Sales ManagerStacey Sondek, Sommelier