Business Plan 2011-2013 - York Regional Police

Vision-inspired | Mission-focused | Values-drivenBuilding on Our SuccessesOver the last three years, York Regional Police has worked to fulfill the commitments of the 2008-2010 Business Plan.Our members have formed partnerships with other police services and community partners to deliver the highestcalibre of services to our citizens. Some of the key achievements are highlighted in the chart on the following page.2008-2010 Accomplishments• Enhanced crime prevention initiatives andpartnerships• Enhanced youth programs• Expanded Mental Health partnerships• Increased support for victims of crime• Reviewed patrol area boundaries to enhancepolice visibility• Developed new and innovative traffic safety programsincluding the nationally recognized impaired drivingprogram “Safe Roads…Your Call”• Citizens Academy conducted inmultiple languages• Established an Integrated Domestic Violence Unit• Created a Bail Management Unit• Participated in multiple joint forces operations andjoint training scenarios• Participated in large scale emergency responseand public order activities• Increased awareness and training related to hatecrime investigations• Enhanced the performance managementframework• Implemented new technologies toincrease efficiency and effectivenessCommunityFocusPreferred Placeof EmploymentMaking aDifference in OurCommunityOperationalExcellenceSuperiorQuality Service• Made enhancements to theRecruiting with a Vision Strategy• Enhanced e-learning initiatives• Respect in the Workplace training delivered• Diversity and cultural awareness trainingprovided• New greening initiatives implemented• Accessible customer service training delivered• Established a Fitness & Wellness Program• Increased communityconsultation and partnerships• Enhanced on-line reporting inmultiple languages• Delivered Victims Assistance Awarenesstraining to all officers• Bias-free Policing Policy implemented• Reviewed and updated Quality Service Standards• Conducted comprehensive Community andBusiness Satisfaction Surveysp16p17