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Business Plan 2011-2013 - York Regional Police

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Vision-inspired | Mission-focused | Values-drivenPreferred Place of EmploymentServing an area as dynamic as <strong>York</strong> Region requires a skilled and diverse workforce. We are committed to recruiting and retainingthe most skilled members available. To be a Preferred Place of Employment requires an investment in the tools and training ourmembers require. The goals in this cornerstone focus on the health, safety and professional development of our members.GOAL #3 :ObjectivesSuccess IndicatorsGOAL #1 :ObjectivesSuccess IndicatorsTo enhance ourability to gather,analyze andshare informationthat supports anintelligence-ledcrime managementapproach.3.1 Improve internal communication andawareness between Districts andspecialized work units.3.2 Ensure members have easyand timely access to pertinentinformation.• <strong>Regional</strong> Crime Management approach developed (Yr 2)• Involvement of Community Services personnel in District CrimeManagement team meetings (Yr 1-3)• Training, incorporating crime trends and analysis reviewed andimplemented (Yr 1-3)• Versadex workflow processes reviewed (Yr 1-2)• Functionality of Mobile Workstations reviewed (Yr 1-2)• Complaint Area database and procedures revised (Yr 2-3)• Content, organization and functionality of the <strong>York</strong> <strong>Regional</strong> <strong>Police</strong>Intranet reviewed (Yr 1-2)To ensure ourmembers havea high level ofknowledge and jobsatisfaction.1.1 Provide job enrichment, learningand growth opportunities thatstrengthen member skills and corecompetencies.• Career mentoring and career planning resources provided for ourmembers (Yr 1-2)• Job secondment opportunities identified and communicated (Yr 1-3)• Core job competency profiles developed for each position within theorganization (Yr 1-3)• Staff development process information sessions delivered (Yr 1-3)• Level of job satisfaction measured through member surveys (Yr 1-3)• The Skills Development and Learning <strong>Plan</strong> reviewed, revised andcommunicated (Yr 1-3)• Training, incorporating debriefing and lessons-learned sessions reviewedand implemented (Yr 1-3)GOAL #4 :To deploy humanresources within<strong>York</strong> <strong>Regional</strong> <strong>Police</strong>in an effective andefficient manner.4.1 Undertake an organizational reviewof resource allocation and workload.4.2 Develop methods that encourage aflexible response to emerging crimetrends and operational needs.• Staffing <strong>Plan</strong> reviewed and updated (Yr 1-2)• Patrol Area Review conducted (Yr 1-2)• Organizational Workload Study completed (Yr 1-3)• Internal task force process reviewed (Yr 1-2)• <strong>Business</strong> Intelligence tools and dashboards to provide real-timemanagement and statistical reporting capabilities implemented (Yr 1-3)• Response times for calls for service monitored and reviewed (Yr 1-3)GOAL #2 :1.2 Provide enhanced leadership trainingto members at all levels of theorganization.1.3 Develop an enhanced civilianorientation program.1.4 Provide new and innovative tools andtechnologies to our members.• New supervisory development program implemented (Yr 1)• Leadership training program implemented (Yr 1)• External learning opportunities reviewed (Yr 1)• New civilian orientation program established (Yr 1)• Electronic manual developed for new civilian members (Yr 1)• Procedures and mandated courses posted on the YRPNet (Yr 1)• Technology <strong>Plan</strong> annually reviewed, updated and communicated (Yr 1-3)• Technology Committee re-instated (Yr 1)4.3 Develop an enhanced performancemanagement framework.• Annual bureau/unit mandate reviews conducted and work plansdeveloped (Yr 1-3)• Internal performance indicators for each area of the organizationreviewed and revised (Yr 1-3)To enhancesuccession planningand performancemanagement within<strong>York</strong> <strong>Regional</strong> <strong>Police</strong>.2.1 Develop a succession managementstrategy.2.2 Establish a coordinated approach tolearning management.• Comprehensive analysis of succession management process conductedand strategy communicated to members (Yr 2-3)• Learning Management System implemented (Yr 1-2)• Training provided for members with respect to the learning managementsystem (Yr 1-2)2.3 Review the performancemanagement and evaluationprocess to ensure it is supportive,participatory and enriching.• A new performance evaluation process developed and implemented (Yr 1)• Training provided for members with respect to the new performanceevaluation process (Yr 1)2.4 Develop an enhanced promotionalprocess.• Enhanced promotional process developed (Yr 1)• Enhanced promotional process communicated to members (Yr 1)• Increased feedback to members after a promotional process has beenconducted (Yr 1)p22p23

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