Best Practice Intervention Package - Kansas Foundation for Medical ...

and steps toward them.Self-Efficacy for Managing Chronic Disease 6-Item Scale Shows level of confidence for healthrelated goals/actionsUsing Telephone Support to Manage Chronic DiseaseThis report from the California Healthcare Foundationis aimed at clinicians and health care managers anddescribes the benefits and challenges of telephone careprograms. Such programs can monitor patients' statusbetween visits; deliver patient education or othercounseling; send appointment reminders; and facilitatepeer support and referrals for coping with illness.Using Telephone Support to ManageChronic DiseaseThe listing of other Web links (pages 33-37) provides you with a quick way to accessmany other organizations’ tools and resources. The HHQI team suggests looking atthe Cross Settings II BPIP online and clicking on the web links. Excellent resourcesfor staff education and patient education are available. Listed below are just a few ofthe many resources you can find through the Web links.• Would you like to provide your staff with a pharmacology update on ACEIsand ARBs?o AHRQ clinician guides• Do you need a diabetic self-management plan to use with your patients?o Look in AADE7 Self-Care Behaviors or the California HealthcareFoundation• Looking for evidence-based resources for home care?o CHAMP has many resources designed for home careclinicians/patients• Do you need to review and update protocols and guidelines for HF patients?o Look at the Heart Failure Society --2010 Heart Failure PracticeGuidelines• Do you need patient tools in Spanish?o Look in the National Institutes of Health or California HealthcareFoundation• Do you want to provide staff in-services on patient self-management?o Look under New Health Partnerships- 37 -