Best Practice Intervention Package - Kansas Foundation for Medical ...

Perceived valueand purpose ofpatient/familyinvolvementThere is no clearagreement that patient andfamily involvement onimprovement teams isnecessary to achieve ourcurrent improvement aim.A few of us believe patient andfamily involvement would bebeneficial to our improvementwork, but there is not universalconsensus.There is clear recognition that patient andfamily involvement is critical to achievingour current improvement aim.Senior leadershipsupport forpatient and familyinvolvementSenior leadership do notconsider pf involvement atop priority.Senior leaders are aware of andcommunicate support for pfinvolvement in our team.Senior leaders consider our participation inthis Web & Action as a pilot fororganizational spread.Experience withpatient and familyinvolvementBeyond patient satisfactionsurveys or focus groups ourorganization does not havea formal method forpatient/family feedback.We have an active patient/familyadvisory panel.Patient and families are members ofstanding committees and make decisions atthe program and policy level.Collaboration andteamworkStaff in this organizationoccasionally works inmultidisciplinary teams toprovide care.Staff in this organization workeffectively across disciplines toprovide care to patients.Patients and family are included as valuedmembers of the care team in thisorganization.1. What supports moving in this direction?2. What are your current challenges?3. How confident are you on successfully involving patients and families on your team (1-10 scale)?© 2007 Cincinnati Children’s Hospital Medical Center and Institute for Healthcare Improvement. Others may useand adapt this tool freely as long as credit is given to CCHMC and IHI2