Notice inviting Expression of Interest for Operation and Management ...

e. Prescribed service standards will be followed by the O&M partners in accordance with theSOPsf. The O&M partners will comply with all statutory requirements as applicable under The WestBengal Clinical Establishment Act 1950 and The West Bengal Clinical Establishment Rules2003 as amended hereafter and other applicable Acts and Laws.g. The O&M partners will also comply with the fire safety requirements as per West Bengal FireServices Act, 1950 as amended up to date.h. Engagement of required medical, technical and other personnel for operation andmanagement of the services will be ensured by the O&M partners in accordance with therelevant Clinical Establishment Acts and Norms.i. All the operational cost relating to functioning of each of the services including the cost ofdeployment of the personnel will be borne by the O&M partners.j. The O&M partners will ensure that the entire system operated by them are accessible forteaching and training purposes for undergraduates and postgraduates students at any pointof time at pre-designed schedule. The O&M partners will ensure installation of multi stationmonitoring mode for training and teaching purpose in each of the Institutions.k. The O&M partner, with the help and support of the DoHFW, shall also work out installation ofmulti facility monitoring mode and establish connectivity with other health facilities fortransmitting the digital images undertaken for each of the investigations for the purpose ofreview and reports as and when required.l. The O&M partners will ensure that the services would be operational for the duration of timeas prescribed under Section 8.5. Policy on user charges and free servicesa. User chargesi. The O&M partner will charge, collect and retain user charges from patients of the GovernmentHospitals for the cost of specific services at rates fixed by DoHFW and provided as Annexure VI.The rates fixed by the DoHFW for providing high-end diagnostic and dialysis services are muchlower than the prevailing market rates for the patients of the hospitals.ii. Rates should be prominently displayed by the O&M Partners in the facilities where theseservices are provided.iii. The O&M partners may also extend the services to patients referred by privatepractitioners/private hospitals and charge, collect and retain user charges at the market rate.However, it is to be noted that patients of the concerned hospital will get priority for use of thesefacilities.b. Free ServicesI. The policy of free services shall be applicable to poor and vulnerable sections of thepopulation. Free services will be provided to the BPL category of patients as well as patients6