Bayside Health - Alfred Hospital

More documents

Recommendations

Info

cultural diversityOur CulturallyDiverse About Bayside CommunityHealth1. Work of Cultural Diversity CommitteeThe Cultural Diversity Committee at Bayside Health provides advice to staff toensure that systems are in place across the organisation to respond effectivelyto issues of cultural, religious or linguistic diversity. The Committee is alsoinvolved in the development of a Cultural Diversity Plan to address the followingprinciples:• Understanding the patients / carers and their needs• Fostering relationships and partnerships with multicultural andethno-specific agencies• Developing and maintaining a culturally diverse and aware workforce• Using translation and interpreting services effectively• Encouraging participation in decision making about treatment and care.The Committee is also committed to increasing the level of awareness of cultural,religious and linguistic diversity and cross-cultural issues across the service.Through the acknowledgement and celebration of ‘Celebrate our CulturalDiversity Week’ staff at Bayside Health are given the opportunity to celebrateVictoria’s cultural, linguistic and religious diversity.Celebrations this year involved the display of promotional posters in prominentareas across all hospital sites, and orange ribbons were available for staff towear as a symbol of respect for diversity and support for community harmony.2. Cardiac Rehabilitation for our CommunityThe Caulfield Cardiac Rehabilitation Unit provides education and exerciseprograms for people with Coronary Artery Disease and Heart Failure.Whilst the service has always used interpreters at key points of the program(for example, orientation to the program and discharge planning), patientsof the service who had limited English were only able to be involved in theexercise program and missed out on the education component. The teamwanted to provide individuals from Culturally and Linguistically Diverse (CALD)backgrounds with a similar program to that offered to people who speak English– so a new program was developed!With the assistance of Russian, Greek and Italian interpreters the new programincludes six education sessions addressing issues such as understanding heartdisease and risk factors, medication management, principles of exercise, activityguidelines, nutrition and stress management. The education sessions have amaximum of five patients and two different languages.14 Bayside Health
3. Meeting the Needs of HIV CommunitiesIndividuals from Culturally and Linguistically Diverse(CALD) backgrounds who are diagnosed with HIVfrequently face a range of complex health and socialissues not experienced by other individuals with HIV.These issues include:• immigration;• resettlement (housing, financial issues, employment);• mental health issues (particularly related to trauma);• family relationships both here and in their owncountry; and• stigma, discrimination and isolation.The HIV CALD Service at The Alfred provides supportto clients via a bi-lingual worker and aims to provideemotional and practical support to reduce isolationand improve access to healthcare services and relevantsupport services in the community. Patients are activelysupported and encouraged to have input into theirtreatment and care.4. Koori Play TimeAboriginal and Torres Strait Islander children experiencesignificantly worse health outcomes than non-IndigenousAustralian children. There are multiple health riskfactors confronting Indigenous children which include:• Low socio-economic status• Changes to social structure and isolation• Discrimination and alienation• Parental unemployment.In an attempt to address some of these issues, CaulfieldCommunity Health Service, in partnership with thelocal Indigenous community, Inner South CommunityHealth Service and the Department of Human Services,established a playgroup for Indigenous children inthe local area. Koori Play Time aims to create anappropriate, safe and welcoming environment forIndigenous families to access a local play group forchildren 0-5 years old.Whilst the program provides an environment for thechildren to socialise, learn new skills and develop selfesteem, it also provides an opportunity for Indigenousparents to support each other and learn parenting skills.The program also promotes healthy eating and lifestylethrough nutrition activities including healthy morningtea and lunches.When evaluating the program, the participantsexpressed a desire to have a “yarn” rather than completea questionnaire. The yarn highlighted the benefits ofthe informal parental support and advice from programworkers and maternal and child health nurses, as wellas education on topics such as nutrition, speech andcontraception.Quality of Care Report 2007 15
Page 4 and 5: what is quality?Quality of CareOur
Page 6 and 7: 6Bayside Health Falls and Serious I
Page 8 and 9: patient safetyKeeping About Bayside
Page 13: 3. Psychiatric Services Reach the H
Page 17 and 18: Research supportsQuality Patient Ca
Page 19 and 20: 50000The Alfred 18% and SDMH 35%You
Page 21 and 22: Get Involved!The Quality of Care Re
Page 23 and 24: How to Find UsThe AlfredCommercial

Bayside Health - Alfred Hospital

Create successful ePaper yourself

Delete template?

Save as template?