Code of Ethics - EthicsPoint

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CSX Corporation Code of EthicsCSX CorporationCode of EthicsThe Right Way...how you get there mattersCSX Ethics Information Hotline 1-800-737-16631
Our Vision, Purpose and Core ValuesAt CSX, our vision, purpose, and core values are the foundation for everything we do. This allowsus to focus on what is important. Disciplined execution distinguishes great companies. This coreideology—our vision, purpose, and values—is the heart and soul of CSX.VisionTo be the safest, most progressive North American railroad, relentless in the pursuit ofcustomer and employee excellence.PurposeTo capitalize on the efficiency of rail transportation to serve America.Core ValuesAt CSX, we believe that living by a set of fundamental core values helps to define the truemeasure of a company. When all employees are aligned to fundamental guiding principles,companies consistently serve their customers and other stakeholders and deliver superiorfinancial results that ensure long-term success. Our core values are:It Starts with the Customer• Reliable service is our key to growth.• Grow by understanding and meeting needs.• Become easier to do business with.• Own their problems — win their business.People Make the Difference• Every employee engaged and adding value.• Emphasis on professional and personal growth.• Expect a lot — have fun — celebrate success.• Treat each other with respect and dignity.Safety Is a Way of Life• Live safely for your family.• Take time to be safe.• Look out for each other.• Safety affects customers.2CSX Ethics Information Hotline 1-800-737-1663
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