12.07.2015 Views

National End of Life Care Strategy - Merseyside & Cheshire Cancer ...

National End of Life Care Strategy - Merseyside & Cheshire Cancer ...

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OMBUDSMAN• “Poor communication & thoughtless action• Discharge can be shambolic and ill-prepared• The NHS must close the gap between the promise<strong>of</strong> care and compassion in its Constitution and theinjustice many older people experience• Inattention to the suffering <strong>of</strong> older people ischaracteristic <strong>of</strong> the stories in this report• <strong>Care</strong> should be shaped not just by their illness,but by the wider context <strong>of</strong> their lives andrelationships”www.dyingmatters.org

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