KING FAISAL SPECIALIST HOSPITAL AND RESEARCH CENTRE ...

KING FAISAL SPECIALIST HOSPITAL AND RESEARCH CENTRENURSING AFFAIRSUnit Description : Diabetes Education Treatment PlanMonthly Patient Volume : Approximately 90-100 (Diabetic Nurse Clinic)Approximately 50-60 (Physician Diabetic Clinic)Scope of PracticeThe Diabetes Education Clinics provide self-management education for Outpatients andconsultations and education to Inpatients for persons with Type 1, Type 2, Gestational andSecondary Diabetes Mellitus. Patients of all ages are served. The diagnosis of Diabetes may beprimary or a comorbidity.Frequent Procedures/Services/Functions• Patient Education• Blood Glucose Monitoring• Nursing assessment• Multidisciplinary referralHours of Operation• Saturday through Wednesday,Clinic - 7 a.m. - 6 p.m. Saturday - Tuesday, 7 am - 5 p.m. WednesdayClasses - 3 p.m. - 5 p.m. Sunday, Monday, TuesdayCRITERIA FOR ADMISSION TO SERVICE• Outpatients can be referred by Physicians, Nursing Units, Dietitians, Other Clinics such asCardiology, EMS, CVT, Radiology• Inpatients are assessed per individual findings. Teaching Plans for education by Nursingstaff are made or teaching is done by the Diabetes Nurse Educator. Patients are given followupappointments in the Diabetes Education Clinic after discharge from hospital.STAFFING PLANNumber of Staff• Diabetes Nurse Educator 2• Translator 1Method of Adjusting to Staffing VariancesEach educator has regularly schedules Clinics. One Educator works in Physician Diabetes Clinics(3), Sunday morning one Educator has a Clinic in Family Medicine, One Educator does theDiabetes Self-management Classes. When an Educator goes on leave her Clinics, etc. arecanceled.Plans of Care DiskC:\WINDOWS\Desktop\Plans of Care\AMB\Diabetes Education Treatment Plan.doc/fdOctober 2000 Page 1 of 1

KING FAISAL SPECIALIST HOSPITAL AND RESEARCH CENTRENURSING AFFAIRSQUALIFICATIONS OF STAFFQualifications/Licenses/Certifications Required of Staff• RN Staff Graduate of Professional School of Nursing Required. BSN preferredCompletion of Diabetes Educators Course requiredCurrent license to Practice as Registered Nurse requiredThree (3) years recent Acute Care Hospital Nursing Experience requiredOne (1) year experience as Diabetes Educator preferredBCLS• Translator High School Graduate required2 year University degree preferredHow are inservices/continuing education programs provided to maintain staff competency?Inservices are provided through on site programs. Arabic Diabetes Programs for staff are offeredevery July/August by one of the Diabetes Educators. Nursing Focus education is offered for allstaff in November, sessions given by Diabetes Educators. The Diabetes Educators keep updatedthrough the Internet, Diabetes Educator Magazines, Physician information. Educators attendDiabetes Workshops when available in the Kingdom of Saudi Arabia.Required CompetenciesDiabetes Educators• Home Monitors• One Touch II Hospital Meter and Data Dock• SMBG Teaching and Interpretation• Diabetes related Lab frequency and Interpretation• Age specific Guidelines• Cultural Sensitivity• Teaching & Treatment of Hypoglycemia• Teaching & Treatment of Hyperglycemia• Examination & Teaching of Foot Care• Educational Principles• Phone TriageTranslator• Principles of Education and Translation• Excellent COMMUNICATION skills• One Touch II Blood Glucose Meter• Phone TriageMETHOD OF COMMUNICATION WITH OTHER DEPARTMENTSInternal and External Methods of Communication• The Diabetes Nurse Educators communicate internally through staff meetings, directcommunication with Diabetes Advisory Committee, Physicians and Team Leaders and HeadNurse.• Interdepartmental Communication is through organizational channels.Plans of Care DiskC:\WINDOWS\Desktop\Plans of Care\AMB\Diabetes Education Treatment Plan.doc/fdOctober 2000 Page 2 of 2

KING FAISAL SPECIALIST HOSPITAL AND RESEARCH CENTRENURSING AFFAIRSDescribe Collaborative Relationships with Other DepartmentsThe Diabetes Education Clinics work closely with the Outpatient Pharmacy, Dietitians, SocialWorkers, Endocrinologists as well as the Outpatient Ob. Gyn Clinic regarding GestationalDiabetes and Pregnant Diabetics. The Diabetes Nurse Educators maintain close contact with theDiabetes Educators Course which is offered yearly by King Abdulaziz University Hospital.GOALS OF DEPARTMENTThe goals of the Diabetes Education Clinic are to provide state of the art, effective, efficientservices for patients with Diabetes Mellitus in order to improve the patient’s ability to managetheir disease appropriately for an increased quality of life and decrease their potential forcomplications.PLAN TO IMPROVE QUALITY OF SERVICEPlans to improve quality of care include:• updating and development of patient education pamphlets in Arabic,• offering updates on diabetes education for nursing staff• yearly Diabetes Support Day for patients (in November)• Nurses to participate in Community Services, as requested• Attend Diabetes related SymposiumsPlans of Care DiskC:\WINDOWS\Desktop\Plans of Care\AMB\Diabetes Education Treatment Plan.doc/fdOctober 2000 Page 3 of 3